2015
Very good 7.2
Based on 1278 reviews

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About this property

Description

Dorsett Tsuen Wan Hong Kong features 547 well-appointed guest rooms and suites with a ceiling high window and offers a breath-taking view. Some exclusive amenities include free Wi-Fi internet access, unlimited 3G mobile internet access and IDD (including Australia, China, Singapore, Malaysia, South Korea, USA, and UK).

It is only a 30--minute drive to Hong Kong Airport and Asia World-Expo, and only a 5-minute walk to the MTR Tai Wo Hau Station. The property also provides complimentary in-town shuttle bus services to/from hotel and MTR Tsuen Wan Station.

Dorsett Tsuen Wan Hong Kong boasts different room categories ranging from Superior to Executive Suite, all of which are well equipped with modern day comforts and conveniences such as comfortable bedding with quality duvets and pillows, functional working desk and ambience lighting, well-designed bathroom with a separate rainforest shower or bathtub, as well as toiletries to luxuriate guests. For some relaxation, the property features an outdoor swimming pool, a spa, and a fully equipped gym. Meeting rooms and ballroom are available, ideally for business travelers.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Rental car
  • Shuttle service
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Spa
  • Swimming pool [outdoor]
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • BBQ facilities
  • Coffee shop
  • Convenience store
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Policies

The property provides shuttle service to MTR Tsuen Wan Station. Kindly contact the property for more details.

For guests booking Dorsett Suite, breakfast and evening cocktail will be served at Club Lounge.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 100 HKD
Breakfast Charge (when not included in room rate): 128 HKD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 12 km
Distance to Airport: 26 km
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 19
Number of Restaurants: 1
Number of Rooms : 547
Parking Fee (per day): 300 HKD
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Built: 2013
Year Hotel Last Renovated: 2013
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Announcements

The outdoor pool will be closed for annual maintenance from December 1, 2016 to March 31, 2016.
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Recent customer comments

Filter by traveler type
Very good



based on 1277 reviews
  • Cleanliness 7.9
  • Facilities 7.1
  • Location 6.1
  • Room comfort and quality 7.8
  • Service 7.5
  • Value for money 7.6
  • Food and dining 6.5
Sort by

CHEE from Singapore
Families with older children
Superior Room
Stayed 3 nights in September 2016
Buffet breakfast is disappointing and drivers of shuttle bus not friendly . Staff not trained to dir
Buffet breakfast is disappointing . Not much variety . Just peanut porridge , some fruits , one type of ham and sausage , hard boiled eggs , curry vegetables , noodle , toasted bread and a few more etc . With the amount paid , could go to Tsui Wah cafe nearby Tsuen wan mtr station for set meal costing around hkd30 plus for much better value and variety . Drivers of shuttle bus not friendly when ask for directions . As this is a repeated customer who stay before . Their drop-off location has changed as previously it was on the ground level . So i asked if this is where we alight and the driver brushed me off and gave a rude impatient gesture . I believe a 4-star hotel staff would have better working attitudes . Lastly as i was checking out and need to leave the luggages at the hotel . One member of the staff gestured to me to ask the reception when he could have pointed out the luggages counter was on the other side . Wasted time waiting in the queue and missed the shuttle bus when family need to get to town for a quick meal before coming back to retrieve the luggages for airport departure .
Reviewed October 01, 2016

Areeya from Thailand
Families with older children
Deluxe Room
Stayed 2 nights in December 2015
good stay
room was quite compact, love the handphone they gave, booked disneyland tickets with discount. was pretty noisy when we got there, cuz lobby was too small to fit a lot of people
Reviewed September 26, 2016

Nur from Singapore
Groups
Superior Room
Stayed 5 nights in January 2015
good stay!
I liked staying here. Although it was very far from the city centre, I enjoyed the peace and also the spacious rooms. For the price paid, it was very reasonable.
Reviewed September 26, 2016

Wai from Hong Kong
Business travelers
Superior Room
Stayed 1 night in September 2016
good
good
Reviewed September 26, 2016

Chee from Singapore
Business travelers
Superior Room
Stayed 2 nights in September 2016
Friendly and helpful staff
A bit off from nearby amenities, room can be quite small but sufficient for one. Staff are helpful.
Reviewed September 26, 2016

LOK from Hong Kong
Couples
Superior Room
Stayed 2 nights in September 2016
Despite the location, you get more than you paid
Recommended if you don't mind a little walking from the city centre
Reviewed September 25, 2016

PEI from Singapore
Business travelers
Superior Room
Stayed 1 night in September 2016
Nice view to wake up to
Small rooms but they all are in hk. Clean and modern. Bed was right next to bay windows that looked out to mountains. Watched sunrise from bed! Nice bit during work trip. Courteous staff, but beware the droves of Chinese tourists who can be quite noisy. Stayed one night so wasn't able to check out the facilities.
Reviewed September 24, 2016

Nor from Malaysia
Couples
Superior Room
Stayed 3 nights in September 2016
Recommended
Good
Reviewed September 23, 2016

cheung from Hong Kong
Couples
Superior Room
Stayed 1 night in September 2016
Good
v good
Reviewed September 22, 2016

kar from Singapore
Couples
Superior Room
Stayed 2 nights in July 2016
Agoda reliability
Hotel is quite far from the train station Place is inconvenient for food after 8pm. but can take a train to next station, terminal point and u can have lots of good food. Hotel dinning is really a far cry from the HK food that we know. It is not nice and need to improve. Counter staff is so arrogant and snobbish that is a culture shock for us from service industry ourselves who maintain 5 and 6 stars hotel in Singapore
Reviewed September 21, 2016



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