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Dorsett Wanchai Hong Kong

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Very good7.5
Based on 2068 reviews
Dorsett Wanchai Hong Kong
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Interior view
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7.5 Very good guest rating
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"Value for Money and Beautiful"

KatherineSingapore
Bathroom
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7.2 Very good location
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7.2Location
  • 700 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Dorsett Grand Deluxe Causeway Bay City View Connecting Rooms
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  • City view
  • 56 m²/603 ft²
  • 1 queen bed
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Standard Adjoining Rooms
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  • No view
  • 40 m²/431 ft²
  • 1 double bed or 2 single be...
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Executive Suite
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  • City view
  • 48 m²/517 ft²
  • 2 single beds or 1 king bed
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Premier Connecting Rooms
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  • City view
  • 56 m²/603 ft²
  • 1 queen bed
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Standard Room with Hong Kong Style Breakfast
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  • No view
  • 20 m²/215 ft²
  • 2 single beds or 1 double b...
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Dorsett Grand Deluxe Causeway Bay City View Room
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  • City view
  • 28 m²/301 ft²
  • 2 single beds or 1 queen be...
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Deluxe Family Quad
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  • City view
  • 32 m²/344 ft²
  • 2 queen beds
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Dorsett OSIM Suite
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  • City view
  • 48 m²/517 ft²
  • 2 single beds or 1 king bed
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Ocean Suite with King Bed
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  • City view
  • 48 m²/517 ft²
  • 1 king bed and 1 sofa bed
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Dorsett Grand Deluxe Course View Room
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  • City view
  • 28 m²/301 ft²
  • 2 single beds or 1 queen be...
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More about Dorsett Wanchai Hong Kong

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Announcements

Effective on October 25, 2016, the property has rebranded to Dorsett Wanchai Hong Kong (formerly known as Cosmopolitan Hotel).

Verified guest reviews

Agoda Reviews (2068)
Filter by guest type:
Cleanliness8.0
Facilities7.3
Location7.2
Room comfort and quality7.8
Service7.7
Value for money7.5
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Showing 1871 verified guest comments
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8.4
Jeffery from Malaysia
Family with young children
Deluxe Family Quad
Stayed 2 nights in November 2017
Clean & Comfortable room
Shutter bus provided to the city for coveineince
Reviewed November 13, 2017
Dear Jeffery, Thank you for your comments. We are delighted to hear that you had a great stay with us and appreciated or services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.
Responded November 15, 2017
Dorsett Wanchai Hong Kong
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8.4
Jeffery from Malaysia
Family with young children
Deluxe Triple Room
Stayed 2 nights in November 2017
Reasonable price with 5star facility
From hotel to town must use In house shutter bus
Reviewed November 09, 2017
Dear Jeffery, Thank you for your comments. We are delighted to hear that you had a great stay with us and appreciated or services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.
Responded November 15, 2017
Dorsett Wanchai Hong Kong
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8.0
Yasmine from United Kingdom
Group
Standard Room
Stayed 2 nights in October 2017
I would recommend booking directly through the hot
I would recommend booking directly through the hotel as Agoda are totally and utterly useless as always! But the hotel itself was very accommodating and helpful. Would recommend!
Reviewed November 02, 2017
Dear Yasmine, Thank you for your lovely comments. We are delighted to hear that you had a great stay with us and appreciated our staff and services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.
Responded November 15, 2017
Dorsett Wanchai Hong Kong
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8.0
Katherine from Singapore
Solo traveler
Standard Room
Stayed 1 night in October 2017
Beautiful Hotel
Value for Money and Beautiful
Reviewed November 02, 2017
Dear Katherine, Thank you for your lovely comments. We are glad to hear that you had a great stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.
Responded November 15, 2017
Dorsett Wanchai Hong Kong
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7.2
Jack from Australia
Solo traveler
Standard Room
Stayed 4 nights in October 2017
Nice
Pretty Easy to navigate to central Wan Chai and train station . The hotel was nice . A lot smaller than it looks on the pictures and no views ( the window was frosted ) which was disappointing . But overall not a bad place to stay.
Reviewed October 21, 2017
Dear Jack, thank you for your comments. We are glad to hear that you enjoyed your stay with us and appreciated our location. On your next visit, you may try out our other room types that measure up to 48 sq. m with breathtaking racecourse or Causeway Bay city view for more spacious and comfortable stay. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.
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7.6
nurul from Malaysia
Family with young children
Superior Room
Stayed 4 nights in October 2017
Modern, cozy hotel
I came for holiday at HK with my family (husband and 2 young sons). Upon booking, the hotel were kind enough to offer to put up a cot for my 2 years old son, though we declined. The staffs are ok, though they could smile more. The laundry service is excellent. Just a bit of comment on the timing for in-room dining. The menu in the room said All-day dining, but it actually only opened at 3pm. When we tried to order some western menu at 3pm, they said western menu only available 6pm onwards. Perhaps the menu can be amended to give better indication. That's all. All in all, still a good stay 😊
Reviewed October 20, 2017
Dear Jack, thank you for your comments. We are glad to hear that you enjoyed your stay with us and appreciated our location. On your next visit, you may try out our other room types that measure up to 48 sq. m with breathtaking racecourse or Causeway Bay city view for more spacious and comfortable stay. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.
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Dorsett Wanchai Hong Kong
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2.8
sharmila from Malaysia
Family with young children
Standard Room
Stayed 3 nights in October 2017
Disappointing stay! First and last time
Miserable stay! 1. Most of the staff were RUDE and unfriendly and had no hospitality! They couldn’t understand much English and was very unhelpful. 2. The buffet breakfast was overpriced and the food was of low quality, with a poor selection 3. Needs refurbishment and upkeep
Reviewed October 17, 2017
Dear Sharmila, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. Please be assured that the service you encountered was not reflecting the standard of services we always strike to deliver. Please accept our sincere apologies for the happenings you encountered. Rest assured that we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.
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Dorsett Wanchai Hong Kong
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6.4
Yan from Hong Kong
Couple
Standard Room
Stayed 14 nights in August 2017
Basic room, but affordable for where it is located
It was not clear via Agoda that the hotel's rooms that face the racecourse come at an extra charge. The room we did get, probably to hide a not-so-glamorous view, had blurred windows that did not open - we could not have fresh air inside at all. The location is near enough to Causeway Bay/Wanchai areas, but still 15 minutes away from the nearest MTR station and only after crossing many streets and going under a subway tunnel. This can be quite inconvenient. The room was cleaned well each day and bathroom was nice, though.
Reviewed September 26, 2017
Dear Yan, Thank you for your comments. We regret to hear that you were not satisfied with your stay with us this time. While detailed room descriptions and photos of our various room types are clearly stated on all booking sites including Agoda, we are sorry for the confusion made if any and we will closely monitor that for necessary improvement. Dorsett Wanchai Hotel Hong Kong is located amid Wanchai and Causeway Bay where numerous shopping and dining options are just within 10 minutes walk. On your next visit, you are strongly recommended to try out our free shuttle bus service that goes to 16 destinations. Rest assured that we will continue providing the best stay experience to all guests in Dorsett Wanchai Hotel Hong Kong. Look forward to welcoming you back to our hotel soon.
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Dorsett Wanchai Hong Kong
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4.4
Chantiel from Hong Kong
Couple
Deluxe Triple Room
Stayed 4 nights in April 2017
Acceptable
I had a very bad experience there! 1. We had 2 travelers from different countries. I was the one booked the hotel room from the Agoda. When my friend tried to check in and got refused since she wasn't the one book the hotel even she had all conformation... The front desk insisted that I must be the one check-in. Well, I travel all over the world and this is the first time I ever heard! So my friend waited in the lobby for more then 4 hours. What a experience! 2. When we get in the room that was awfully dirty and I called the duty manager. He saw it and look some pictures to prove it. He did send housekeeper to clean it right away!
Reviewed September 21, 2017
Dear Chantiel, Thank you for your comments. We regret to hear that you were not satisfied with your stay with us this time. Referring to your concern, in order to protect the guests’ interest, the identity card or the copy of identity card of the person who made the bookings should be presented to us during the check-in process. Please accept our sincere apologies for any inconvenience caused. Rest assured it’s only an occasional case and didn’t reflect the standard of service we always strive to deliver. Rest assured that we will continue providing the best stay experience to all guests in Dorsett Wanchai Hotel Hong Kong. We hope that this single event will not prevent you from visiting again. Thank you.
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Dorsett Wanchai Hong Kong
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4.4
Kurissara from Thailand
Business traveler
Dorsett Grand Deluxe Course View Room
Stayed 6 nights in September 2017
this time we got the room with the side that have
everything is okay but the time that i check out very upset cause the front desk cannot give me the detail what that we paid for the room pass by agoda and this trip is business trip i need the receipt under the comany name they cant do that for me
Reviewed September 20, 2017
Dear Kurissara, Thank you for your comments. We regret to hear that you were not satisfied with your stay this time. We will urgently look into the issues and review for future improvement. Please accept our deepest apologies for any inconvenience caused. Rest assured that we will continue providing the best stay experience to all guests in Dorsett Wanchai Hotel Hong Kong. Hope this single event will not prevent you from visiting again. Thank you.
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Dorsett Wanchai Hong Kong
|Very good 7.5
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