Double M Hotel @ KL Sentral

Double M Hotel @ KL Sentral

Jalan Tun Sambanthan 4, KL Sentral, Kuala Lumpur, Malaysia, 50470
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 Double M Hotel @ KL Sentral
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     Double M Hotel @ KL Sentral

    Double M Hotel @ KL Sentral Reviews

    8.5
    Excellent
    /10
    (605 reviews)See what guests said
    8.0
    Very good

    "Quite good location to public LRT/MRT/KTM transport."

    Adrienne

    -

    January 2, 2019

    8.9
    Excellent cleanliness
    Recommended by 92% of guests

    Things you’ll love about Double M Hotel @ KL Sentral

    • 190 meters to public transportation

    • Located in heart of Kuala Lumpur

    • Currency exchange

    • Free Wi-Fi in all rooms!

    This property is in high demand!Booked 78 times this week | 8 travelers are looking at this property right now
    Excellent
    Location
    8.9
    See map
    Excellent location - 1.05 kilometers from city center
    Popular neighborhood
    Value for money8.7
    Location rating8.9
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport15.1 km

    Rooms available at Double M Hotel @ KL Sentral

    Deluxe Queen Room
    Deluxe Queen Room
    ...
    • Room size: 15 m²/161 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 15 m²/161 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Superior Deluxe With Window
    Superior Deluxe With Window
    ...
    • City view
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Superior Single
    Superior Single
    ...
    • City view
    • Shower
    • 1 single bed
    Enter dates to see prices
    Superior Double with Window
    Superior Double with Window
    ...
    • City view
    • Shower
    • 1 double bed
    Enter dates to see prices
    Superior Double
    Superior Double
    ...
    • Non-smoking
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Superior Deluxe
    Superior Deluxe
    ...
    • 1 queen bed
    Enter dates to see prices

    What people love about Double M Hotel @ KL Sentral

    • 9.6
      Exceptional

      "Great location."

      LIHAN

      |

      January 13, 2019

    • 8.4
      Excellent

      "The staff is friendly and the location is good."

      eva

      |

      December 6, 2018

    • 7.6
      Very good

      "Air-con, shower, heater, kettle, cups, coffee, wifi, lift, all good!"

      Nelson

      |

      October 5, 2018

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    More about Double M Hotel @ KL Sentral

    More about Double M Hotel @ KL Sentral

    8.8
    Excellent

    "The hotel is new & clean, value for money, near to kl sentra..."

    Titta A.

    |

    June 28, 2018

    An overview

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    What they offer

    9.2
    Exceptional

    "Location is pretty central, plenty of eateries around and co..."

    Derrick

    |

    January 9, 2019

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Double M Hotel @ KL Sentral from real guests

    Agoda Reviews (605)Booking.com Reviews (449)
    8.5
    /
    10
    Cleanliness8.9
    Facilities7.7
    Location8.9
    Service8.4
    Value for money8.7
    Provided by verified guests of Agoda
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    All guests (605)
    All room types

    Show reviews that mention 

    Showing 268 verified guest comments
    12345
    8.8
    Excellent
    Kai from United Kingdom
    Couple
    Superior Double with Window
    Stayed 2 nights in February 2019

    Very close to JL Sentral”

    We only stayed here for one night and it was good. The location of this place was the reason why we chose to stay here. 5 minutes walk to JL Sentral (monorail) and 10 probably to JL Sentral tube (main train station). The room was bigger than expected. Cleanliness was very good. Our room was right opposite the lift and surprisingly it was quiet and you couldn’t hear next door which was a bonus. If you want a hairdryer, you need to ask reception. We didn’t get much toilet roll and ran out.

    Reviewed February 19, 2019

    Thank you for your kind review. We're glad your stay with us was comfortable and suited your taste.:) We apologise for the toilet roll, please do request at reception area. They will be able to get housekeeping to send you more. We look forward to having you stay with us again soon. Regards Prada, Front Desk

    Responded February 19, 2019
    Double M Hotel @ KL Sentral
    9.2
    Exceptional
    Beng from Malaysia
    Solo traveler
    Superior Single
    Stayed 1 night in March 2019

    Valued for money ”

    Great location. Within walking distance from KL Sentral. Swift check in, clean room and bed. Could be noisy at night as hotel is located just next to main road with heavy traffic.

    Reviewed March 03, 2019

    Thank you for your positive feedback towards our hotel. We look forward to having you stay with us very soon. We apologize for the hindrance during your stay with us. :) Regards, Prada, Front Desk

    Responded March 04, 2019
    Double M Hotel @ KL Sentral
    6.8
    Good
    mun from Malaysia
    Solo traveler
    Superior Double
    Stayed 5 nights in October 2018

    location is good yet hygiene is not that up to expectation”

    Overall the price is worth on what you booked, looking at other hotels around at the same area, the price is total reasonable yet I cannot give a high score for it as I was bitten by bed bug during the stay, hygiene of the bed is not that good

    Reviewed February 28, 2019

    Thank you for review. We apologize regarding the bed bug issue,rest assured we have taken up the required steps to ensure these do not repeat again. We do hope that you will give us another opportunity to serve you better in future. Regards Prada, Front Desk

    Responded March 04, 2019
    Double M Hotel @ KL Sentral
    10.0
    Exceptional
    Brendan from United Kingdom
    Solo traveler
    Superior Single
    Stayed 2 nights in December 2018

    very comfortable short stay”

    very comfortable budget hotel in Brickfields, very close to a lot of good food options and convenience stores. staff were friendly and helpful. the room was small but very comfortable. I slept very well. I could hear other guests watching TV at loud volumes, but that wasn't a problem at night. I would stay again.

    Reviewed December 24, 2018

    Thank you for your promising review. We're glad your stay with us was fruitful. We look forward to you and loved ones stay with us again soon..:) Regards ,Prada, Front Desk

    Responded December 24, 2018
    Double M Hotel @ KL Sentral
    8.0
    Excellent
    Anushiya from Malaysia
    Couple
    Superior Double
    Stayed 2 nights in December 2018

    Nice play to stay with a bad front line staff”

    The place was nice ,but then we got a room where the bathroom handle was broken and when we approached the staff and asked for a different room she say she can't . That was slightly uncomfortable. Oh my the please hire a better front desk . By thw way everything else was good :)

    Reviewed December 18, 2018

    Thank you for review. We sincerely apologise for the inconvienence caused during your stay with us. We will do our best to provide better training to our staff. Hopefully you will give us another chance to service you better. Warmest Regards Prada, Front Desk

    Responded December 20, 2018
    Double M Hotel @ KL Sentral
    9.2
    Exceptional
    Carmen from Malaysia
    Solo traveler
    Superior Single
    Stayed 2 nights in December 2018

    Room toilet drain clogged”

    This hotel has been my regular stay. However this time is a bit disappointing. My room toilet drain was clogged. I have informed the receptionist to ask for repair. However they have repaired but still clogged. Overall the service provided was good but the management should always check and ensure that room facilities are working well.

    Reviewed December 09, 2018

    Thank you for your review. We will definitely take up the matter to the management to do the changes for the room. Regards Prada, Front Desk.

    Responded December 10, 2018
    Double M Hotel @ KL Sentral
    10.0
    Exceptional
    Patricia from Malaysia
    Couple
    Superior Double
    Stayed 1 night in February 2019

    Small room but with all that you need!”

    Easy to find location (just besides the main road), less than 5min walk to KL Sentral, clean with modern design (touch screen lighting in bathroom), comfy pillows & bed.. Suitable for those who need to catch a bus at KL Sentral to the airport

    Reviewed February 16, 2019

    Thank you for your positive feedback towards our hotel and services. We're glad we were able to accommodate all your requirements well. We look forward to having you stay with us again soon..:) Warmest Regards, Prada, Front Desk

    Responded February 17, 2019
    Double M Hotel @ KL Sentral
    8.8
    Excellent
    Mohd from Malaysia
    Solo traveler
    Superior Double
    Stayed 1 night in January 2019

    Nice room”

    Nothing to say. I enjoyed my stay.

    Reviewed February 24, 2019

    Thank you for your positive feedback. We're happy that your stay with us was pleasurable and comfortable. We're look forward to having you stay with us again soon ..:) Warmest Regards, Prada, Front Desk Associate

    Responded February 25, 2019
    Double M Hotel @ KL Sentral
    10.0
    Exceptional
    TAN from Malaysia
    Solo traveler
    Superior Double
    Stayed 1 night in February 2019

    Best place to stay ”

    Clean and they allow me to check in early around 12noon. Thank you so much:))))

    Reviewed February 21, 2019

    Thank you and looking forward to welcoming you again to our hotel.:) Priya, Front Desk

    Responded February 21, 2019
    Double M Hotel @ KL Sentral
    10.0
    Exceptional
    Wei from Singapore
    Solo traveler
    Superior Double
    Stayed 1 night in December 2018

    Clean and new hotel”

    Very very clean and new hotel. Very friendly and well-manned staff. Great location, just 5 to 8 mins walk from hotel to KL Sentral. Only thing is, there is no window in my room and night time, choices of food are quite limited unless you don't mind Indian food. Morning time, there is a chinese coffee shop less than 200m from hotel which serves a variety of local Chinese food. Will definitely go back to this hotel in my next trip.

    Reviewed December 07, 2018

    Thank you for your positive review. Please choose a room category that has a window for your future stay. We look forward to welcoming you and your loved ones to stay with us again..:) Regards Prada, Front Desk

    Responded December 07, 2018
    Double M Hotel @ KL Sentral
    10.0
    Exceptional
    Lee from Malaysia
    Couple
    Superior Double
    Stayed 1 night in November 2018

    Great great great location + service + price”

    Feel good to be back to my own country and being greeted by the staffs with smiling face and friendly manner. Very clean room and great location, which is within walking distance to KL sentral. Good value of money definitely. Highly recommended

    Reviewed December 03, 2018

    Thank you for the valuable feedback. ;) We are pleased you were happy and found staying with us a pleasure. We look forward to welcoming you again to stayover with us at our hotel . Warmest Regards ,Prada, Front Desk

    Responded December 03, 2018
    Double M Hotel @ KL Sentral
    8.4
    Excellent
    myla from Philippines
    Couple
    Superior Double
    Stayed 2 nights in October 2018

    Worth the money”

    the duration of our stay was ok. worth the money when it comes to location and cleanliness of the hotel. However, during our last night when we came back from outside, we encountered electricity problem. it smelled like something was burning. we suspected it was a faulty line. we reported immediately. good thing is, nothing happened to us and they tried to fix the issue the next day though weren’t able to. i hope they were able to fix it after we checked out same day.

    Reviewed October 31, 2018

    Thank you and looking forward to welcoming you again to our hotel.:) Prada, Front Desk

    Responded November 07, 2018
    Double M Hotel @ KL Sentral
    8.8
    Excellent
    Emma from Malaysia
    Couple
    Superior Double
    Stayed 2 nights in October 2018

    value for money”

    had a good stay, near to KL sentral and monorail. in front of Nasi Lemak Royal. facilities wise, asked for iron the night before from the lobby and the person in charge said they will send the next morning. next morning called lobby, and we are told iron is not available.

    Reviewed October 22, 2018

    Thank you and looking forward to welcoming you again to our hotel.:) Prada, Front Desk

    Responded November 07, 2018
    Double M Hotel @ KL Sentral
    8.4
    Excellent
    GADDAFI from Brunei Darussalam
    Solo traveler
    Superior Double
    Stayed 3 nights in October 2018

    Good location ”

    This hotel is strategic, where you can found nice food (mostly Indian). Coin laundry with walking distance, shopping, banking outlet and many more. Fast respond staff, fast checkout. I do request the last staff I meet, do cleaning fight again ants...and she reply with positive...thanks for the nice accommodation.

    Reviewed October 08, 2018

    Thank you and looking forward to welcoming you again to our hotel.:) Prada, Front Desk

    Responded November 07, 2018
    Double M Hotel @ KL Sentral
    8.0
    Excellent
    Hui from Malaysia
    Business traveler
    Superior Double with Window
    Stayed 1 night in September 2018

    Clean and value for money ”

    EVerything is good except the receptionist is a bit slow, just one person in charge. Room is clean and comfy, except that we are staying at the lowest floor, near to the street, a wee bit noisy, others are all fine. Would recommend to those who wish to have a stop by near kl Sentral, very near and convenient.

    Reviewed September 18, 2018

    Thank you and looking forward to welcoming you again to our hotel.:) Prada, Front Desk

    Responded November 07, 2018
    Double M Hotel @ KL Sentral
    8.0
    Excellent
    woen from Indonesia
    Solo traveler
    Superior Single
    Stayed 1 night in February 2019

    Good”

    Near KL Sentral Clean room Comfortable bed

    Reviewed February 12, 2019

    Thank you for your review. We look forward to having you stay with us again soon. Regards Priya, Front Desk

    Responded February 13, 2019
    Double M Hotel @ KL Sentral
    8.0
    Excellent
    CHING from Taiwan
    Solo traveler
    Superior Single
    Stayed 1 night in January 2019

    Nice and neat”

    receptionist was helping, let me charge my phone and rest in lobby before checking time. Good location, nice and neat single room.

    Reviewed February 08, 2019

    Thank you for your kind review. We're glad your stay with us was fulfilling. We look forward to welcoming you and your loved ones once again to stay with us. Regards Prada, Front Desk

    Responded February 10, 2019
    Double M Hotel @ KL Sentral
    7.6
    Very good
    Wai from Hong Kong
    Solo traveler
    Superior Single
    Stayed 2 nights in January 2019

    Fair budget hotel”

    Hotel is quite clean except the pillow case was a bit dirty and I felt a bit itchy in bed. Location is within a few mins walking distance to Nu Central and monorail station. Convenient stores and restaurants are close by.

    Reviewed January 29, 2019

    Thank you for your review. We will definitely take up the matter to the management to do the changes for the room. Regards Prada, Front Desk.

    Responded February 06, 2019
    Double M Hotel @ KL Sentral
    10.0
    Exceptional
    Vlad
    Solo traveler
    Superior Single
    Stayed 1 night in January 2019

    Almost everything you need as a solo traveler!”

    Surprised by the comfort of this hotel (labeled as a budget one) I find that it has almost everything you might need if you find yourself traveling in KL alone. Walking distance from KL Sentral station (the express from the airport will leave you here and, also, the MRT is here) The staff is approachable and very friendly. The room is clean with a comfortable bed, warm and high-pressure water for shower, free bottled water, functional AC, my room had a window too, and enough space for someone who wants to find a cozy place to crash after wandering around all day. The area is quiet during the night. Cons: There was no toothbrush (I'm usually not bringing mine) Anyway, it was very cheap to get one from the 7-eleven just across the street. And maybe the unnecessary big TV, haha. Joking, but you'll be surprised by its size for sure

    Reviewed January 27, 2019

    Thank you for eye opening review..:) We're glad your stay with us was of comfort. We would love to have you come stay with us again soon..:) Regards Prada, Front Desk

    Responded January 28, 2019
    Double M Hotel @ KL Sentral
    6.8
    Good
    MARCEL from Malaysia
    Group
    Superior Double
    Stayed 1 night in September 2018

    Good Stay”

    Location was a few mnutes walking distance from Kl sentral and monorail . All in all it is okay eventhough it is a little bit far where youhave to walk pass all those homeless and addicts on the streets. ( it can be unsafe for some people) but all is good!.

    Reviewed January 26, 2019

    Thank you for your review. We would love to have you stay with us again very soon. Regards Prada, Front Desk

    Responded January 27, 2019
    Double M Hotel @ KL Sentral
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    Double M Hotel @ KL Sentral
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    • Excellent location
    • Tun Sambanthan Monorail Station is within 0.19 km