"Our villa host (Miss Nim ) are very helpful and excellent se..."
February 4, 2017
430 meters to the beach
Free Wi-Fi in all rooms!
|Value for money||8.3|
|Nearest airport||Phuket International Airport (HKT)|
|Distance to airport||10.7 km|
"I highly recommend this resort to anyone who seeks relaxatio..."
July 18, 2016
Whether you're a tourist or traveling on business, DoublePool Villas by Banyan Tree is a great choice for accommodation when visiting Phuket. Set from the excitement of the city, this 5-star hotel commands an excellent location and provides access to the city's biggest attractions. This modern hotel is in the vicinity of popular city attractions such as Banyan Tree Golf Club, Laguna Phuket Golf Club, Phuket International Horse Club.
Banyan Tree Hotels & Resorts is renowned for its quality services and friendly staff, and DoublePool Villas by Banyan Tree lives up to expectations. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop, 24-hour front desk.
In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, private pool, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms to please the most discerning guest. Throughout the day you can enjoy the relaxing atmosphere of the mini golf course, yoga room, hot tub, fitness center, sauna. Whatever your purpose of visit, DoublePool Villas by Banyan Tree is an excellent choice for your stay in Phuket.
"The villa was surrounded by fabulous lagoons, luscious green..."
July 18, 2016
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Great hotel ”
Our villa host (Miss Nim ) are very helpful and excellent services .
Dear Wong, Thanks a lot for dedicating your time to compose this glowing review. It is wonderful to acknowledge that Khun Nim took great care of you. The Villa Hosts are indeed the pride of our Double Pool Villas. Personalized experience is what stays at our DoublePool Villas by Banyan Tree Phuket are meant to be. We very much look forward to crafting another delightful stay for you. Sincerely, Sriram Kailasam General Manager
Need a lot of improvement ”
It clearly lacks facility upgrade and maintenance. Our double pool villa is very big but every night there were rats making a lot of noises and in the morning we found rats shit here and there. Food quality and wine list are so so. For sure Phuket could provide more than this kind of experiences.
Dear xiang, We are terribly sorry that you have left the resort with such poor impression. Your concern regarding pest control issue was unfortunately not raised to our attention during the course of your stay until your departure, resulted in the challenge in terms of investigation. However, this point was taken seriously by our Housekeeping and the licensed pest control company who works for us to inspect and take further steps to prevent the problem, and further vigilance has to take place. The atypical incident you have reported was clearly unacceptable as cleanliness and hygiene is one of our top priorities. Please rest assured that our maintenance efforts will be constantly reinforced. Thank you very much for your feedback, we will work harder to continuously become your better resort. Sincerely, Sriram Kailasam General Manager
It won't let you down”
For sure, one of the best in Phuket
Amazing little piece of heaven ”
From the moment we reached Phuket International Airport Banyan Tree staff were there to greet and welcome us. They walked us through the airport, carried our luggage and escoretd us out to our vehicle. The resort is amazing, located in the middle of the Laguna Area. The villa was surrounded by fabulous lagoons, luscious green meadows, and breathtaking views. The staff are amazing, they go above and beyond, will bender backwards, just to fulfil whatever your heart my desire. The place is absolutely child friendly, they provide child aminities upon request anything from sterilisers, lotions, cribs, car seats and high chairs. everything you need is available. I recommend not going full board, the amount is overpriced, no matter how much you eat you will still be below the full board rate. I highly recommend this resort to anyone who seeks relaxation, peace of mind and serenity. Truly it is a peace of heaven. I would love to revisit again!
Double Pool Was Not Really Double pool”
Firstly want to said that is the service is not like as a 5 star hotel, Each villa have its owns Housekeeper, but she only work until 6 o'clock. everything also need to contact customer service, When Check in the room, I tell her the pool at the room is very dirty, she reply me that coz its after raining, so there have many leaves. But the water in the pool will not flow, it is a dead water, But she not willing to help me to call cleaning. That make me cant use the pool in the room, so disappointed. And I asked for playing the lantern that i see the another blogger to introduce, that she also reply me cant arrange coz of the raining weather, but whole night any raining. further at the night.
Best Resort in Phuket Hands Down”
By far the best resort in Phuket. I am a very discerning traveler as I spend over 200 nights in five star resorts around the world every year, and I would give this resort 10 out of 10 with confidence. The pictures don't really tell the story - you need to see it for yourself. I highly recommend this resort! And to the Banyan Tree staff: you've done a great job, keep it up!
Big, quiet and peaceful villas”
Very nice big resort but not good for families with kids who would like to enjoy a real kids club... Friendly staff and nice wild beach.
Nice gardens and friendly staff”
Very nice but the food at the resort ( Banyan tree) could be better. Don't go there if you're thinking of putting your kids to the kids club as it is a really poor one!!! Only some activities in a room without windows!!! And all the kids activities are supervised by the fitness staff. So not by kids oriented staff...
short but good”
Everything went well with our short but relaxing stay at double pool villas (2 days, 1 night) and we wished we had stayed longer. Maybe next time. The villa manager was really nice and helped us to book a show and a hotel car to get there as well as a car for the next day to the airport. Everything was nice and clean, at night they lighted small candles around the sleeping room which gave off a very romantic atmosphere. They also provided a baby bed (for our 10 months old) without charge. Only thing they missed (not sure if it was a missunderstanding or not), was a car seat for our baby (which the other hotel we stayed before, provided). Would love to come back. Banyan Tree is a quite huge complex, so, if you stay at those villas, you better either use their bubby (call) or go by bike, which where placed by the entry when we arrived.
Amazing villa rooms”
good restaurants, bars and relax”
super nice experience”
provide a birthday cake one day ahead of my birthday....so sweet!
Heavenly stay with great hotel service and spa ”
Everything was great from the moment we got picked up from the airport. The villa was luxurious with a nice full bathroom and a bedroom surrounded by pool. Our personal housekeeper handed us a Nokia upon our arrival, and provided help to us whenever needed. The spa at Banyan Tree was one of the best I have experienced. We had dinner at the Tre, a French and Vietnamese Fusion restaurant. The restaurant staff set up a private in-door table for us when we told them that we prefer not to be outside (because of mosquitoes).
Very special and romantic ”
Everything was perfect except food and cleaning could be done better. Especially in villa breakfast and buffet dinner is no where near banyantree's reputation. Otherthan that, makes you feel so special and important. We decided to come back later when we have kids.
到着したその時から試練が始まりました。 初日。トイレ、洗面所、ミニバー、冷蔵庫、クローゼットにヤモリ。 寝室には、長さ10センチ程の黒っぽいいも虫のような虫が床を這いずり廻っていました。 ２ベッドルームでしたが、結局ひとつのベッドで3人一緒に寝ました。 2日目。 取り敢えず、イモリは昼間は出てこないだろうと少し安心していたところ、今度は外のプールの周りを、1メートル程の大トカゲ（？）がウロウロ。 1時間程様子を見て、恐る恐るプールに入ったものの気が気ではなく、 更に蜂が飛び回る為、早々に退散。 結局共用プールに行きました。 そして夜、緊張しながら部屋に帰り、まずイモリの有無を確認したところ、目に見える場所には居なかった為ホットしたその瞬間、洗面所のオブジェに10センチ程の大きな緑色 の虫を発見。 たまたま割り箸を持っていたので、四苦八苦しながらもビニール袋に閉じ込める事が出来き安心したのも束の間、今度は床を這うムカデ。 ここでも割り箸が活躍し、何とか外に追い出しました。 もちろんヤモリは、室内に何匹も。 この時点で、私は翌日ホテルを移ろうと考え、スマホでホテルを探し始めたのですが、中々空室が見つからず断念。 もう1日「我慢」。 40数万円も払って、何故我慢しなければいけないの？ バトラーの方には、その都度訴えていたのですが、毎回「ここは自然がいっぱいだから仕方ない」で終わり。大トカゲについては「もっと大きいのがいるよ。まだ小さい方」だそうで・・・。 3日目。 プール周りには、またもや大トカゲ。 室内のヤモリは神出鬼没。 ダイニングテーブルの上にも堂々と。 タオルを持って来た女性に、テーブル上のヤモリを取ってほしいと依頼しましたが、悪さはしないからと、笑いながら去って行きました。 地元の方々にとっては普通のことかもしれませんが、宿泊客が「恐い」 「不快だ」と言っているのだから、真剣に対処するべきでは？ 4日目。チェックアウト ようやく恐怖から解放される日がやって来ました。 チェックアウトがこんなに待ち遠しいホテルステイは初めてでした。 ホテルの車で敷地の外に出た瞬間、緊張から解放され、やっと家族の顔に笑顔が戻りました。 次のホテルはどうだろうかなど話していたところ、何故か空港へ。 専属バトラーさんに、ちゃんと
一踏出機場登上計程車，向司機講Banyan Tree，司機便表情誇張地稱讚我們選了好地方，還不忘擧起大拇指，害怕我們不理解。到達Resort,門口就站着三四個接待的工作人員，看到我們，忙親切地打招呼，搬行李，帶我們到Lobby check in,知道我們訂的是Double Pool Villa,立即態度更殷勤了，招呼我們在這等給我們配備的私人24小時管家。 Resort周邊和Villa裏面的環境都是一流的，每天都有多個工作人員兩次清潔打掃屋子，新鮮時令水果更是一應俱全。每次我們出去完回來就像剛入住時的整齊樣，簡直是帝王般的享受！ 接着幾天我們的私人管家照顧我們一切所需，無微不至。酒店的早餐更是值得一提，中式，泰式，西式等多種精美的早餐任君選擇，還有專人即場為你準備你所喜歡的蛋類早餐。我們起得晚，常常把這豐富的早餐當成午餐一併吃！ 總而言之，這是一家非常好，幾乎無可挑剔的Resort,只是價格真的有點貴！^^
푸켓 숙소 최고의 선택!”
반얀트리 더블풀 빌라는 정말 최고였습니다. 직원들이 모두 너무 친절해서 머무르는 동안 편리하게 이용할 수 있었습니다. 상시 버틀러 서비스도 만족스러웠습니다. 빌라안의 개인풀은 넓고 깨끗해서 수영하기 좋았습니다. 다만 밤에는 물온도가 너무 차가워지는데 그나마 따뜻한 물이 나오는 스파가 있어 다행이었습니다. 특히 수영을 하며 바라보는 뷰가 너무나 아름다웠습니다. 프라이빗한 공간에서 자유로이 생활하며 새소리와 자연 그대로를 느낄 수 있었던 점이 좋았습니다. 다만 빌라가 로비와 멀어서 항상 골프카를 이용해서 다녀야했는데 걷고 싶었지만 길찾기가 어려워보였습니다. 룸컨디션은 청소를 자주 해주셔서 항시 청결했고 시설이 정말 좋았습니다. 사우나와 샤워시설이 만족스러웠습니다. 풀로 둘러쌓인 침실은 분위기가 좋았는데 특히 침대가 편했습니다. 단점은 문을 열어두면 모기와 벌레들이 잘 들어오니 주의해야 합니다. 모기약을 피워주긴 하지만 오래 피워놓으면 냄새때문에 머리가 아플 수 있습니다. 또 빌라안의 에어컨이 세서 감기에 걸렸습니다. 빌라안에 계속 있을때는 온도를 자주 조절하세요. 반얀트리에서 받았던 마사지는 정말 좋았습니다. 갤러리에서 마사지받았던 제품들과 룸에서 사용했었던 제품들은 만족도가 높아 오기전 많이 구매했습니다. 빌라안에 스낵바와 탄산음료들을 마음껏 이용할 수 있어서 좋았고 무료로 제공되는 칵테일과 아이스크림을 가져다주셔서 좋았습니다. 조식은 보통이었는데 종류가 좀더 다양했으면 좋겠습니다. 반얀트리에서 라구나 단지 내 상점으로 셔틀을 타 나가기 편리했는데 바깥 레스토랑을 이용하고 싶을때 픽업서비스를 해주는 곳도 있습니다. 조경이 잘 되어있고 로비바에서 창밖을 보며 마시는 무료 칵테일도 좋았습니다. 전반적으로 아주 만족했고 다음에 또 푸켓에 방문할때 반얀트리에 머무를 것 입니다.
친절한 반얀트리 직원”
태국 국민의 정서상 친절과 미소가 몸에 베어있는것 같았습니다. 모든 직원들이 아주 많이 정말로 대접받고 있다는 느낌을 받을 만큼 친절하였고 리조트의 모든 서비스가 세계 어디를 가도 최고로 평가받을 만큼 좋았습니다. 덕분에 100바트를 1불짜리 쓰듯이 팁을 계속 주게되었네요 ^^ 리조트내에서 팁으로만 아깝지 않게 5천바트 이상 쓴것 같습니다.
Dear Dong, Thank you for bringing your amazing experience to share with follow travelers. I am exceptionally glad to note that you were especially delighted by the warmth of our Thai hospitality. All of us hope that this impressive stay will give you a reason to return to Banyan Tree Phuket soon! Sincerely, Sriram Kailasam General Manager
DoublePool Villas by Banyan Tree