DoubleTree by Hilton Alice Springs
82 Barrett Drive, Northern Territory, Desert Springs, Alice Springs, Australia, 0870 - See map
Make your best journey to Alice Springs with the promised standard of Hilton CleanStay, and enjoy car park free of charge. Conveniently situated in the Desert Springs part of Alice Springs, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Alice Springs Airport. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Highlights
Hilton CleanStay
Clean and Ready for you
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Facilities
Bicycle rental
Car park
Free Wi-Fi in all rooms!
Check-in/out [express]
BBQ facilities
Excellent in many ways ”
We spent a week here. The staff, room, pool and restaurants were all fantastic. Covid has restricted some of the bars but honestly it didn’t really matter- we could order drinks & food poolside via the inside restaurant or reception. Bed was incredibly comfortable and the room catered for everything you’d need- including nice complimentary toiletries. Highly recommend getting the buffet breakfast included too as there aren’t too many shops or restaurants in walking distance-except the casino 5 minutes away. It was a relaxed vibe and although aesthetically the exterior looks a bit aged- the actual hotel is really clean and comfortable. The 2 restaurants running were both outstanding.Thanks Double Tree- will definitely stay here again.
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Thank you for your recent feedback when staying with us. Although we addressed your comments internally at the time, in conducting a periodic review I noticed that we had not acknowledged your feedback. Kind regards, DoubleTree by Hilton Alice Springs Team
Bent over backwards to make sure we were happy.”
Did have glitch on arrival with being sent to the wrong room (twice) but made up for that with complimentary drinks). We were disappointed with the lack of view of the range as we had a tree instead (room ,369,) and were offered another room. Hubby was too tired to move again but on check out when I mentioned our disappointment, staff deducted our room service breakfast. Can't ask for more than that! Staff, cleanliness and facilities all very good. Would recommend over others in the same area.
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Staff @ Alice Springs.”
Extremely impressed with ALL the staff we had contact with during our stay @ doubletree. From the guest arrival desk team to the lovely Jenniffer who kept our room spotless at all times. One improvement could be to have a selection of fruit on room service menu. The peacock (showoff) was a delight to see each day..Cheers Mal & Kate (366)
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A good hotel in a nice location. ”
A good hotel overall. Staff were warm and welcoming and provided everything needed. Building is clean and well presented. Breakfast was ok but not great. Overall a safe bet if your looking for a comfortable 4 Star option. Thanks.
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Dear Christopher, Thank you for taking the time to post a review on regarding your recent stay at DoubleTree by Hilton Alice Springs. I was delighted to read your review, I'm glad that you found the hotel an enjoyable place to stay and most importantly found the service helpful and friendly. Kind regards, DoubleTree by Hilton Alice Springs Team
Overnight stay ”
Overnight rate very competitive Staff were friendly and polite on checkin and checkout Bed provided a good nights rest; room was clean and tidy and had all amenities sought after in a hotel suite Breakfast was ok but not as good as it has been on previous visits
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Exceptional”
Excellent location and facilities. Parts of the complex looked as if it needed painting and sprucing up ie chipped stairway. Thanks.
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Exceptional”
Love the place very clean socialized place
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Dear Terry, Thank you for taking the time to post a review on regarding your recent stay at DoubleTree by Hilton Alice Springs. We appreciate your comments and we're glad that you had an enjoyable stay at the hotel - thanks for your review. We look forward to the opportunity to welcome you back to DoubleTree on a future occasion. Kind regards, DoubleTree by Hilton Alice Springs Team
Nice rooms ”
Very nice rooms, pools and restaurant. I stayed there in early covid days, guess they were figuring things out because my room was between 2 quarantiners and I regularly saw them in their balconies. Armed guards outside my door. Made me feel pretty uncomfortable
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happy time”
The staff very helpful , 10/10
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Comfortable hotel”
Great breakfast Comfortable room
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Luxury hotel, great comfort”
Very relaxing stay. Clean, luxurious and great view. Two restaurants within the hotel and easy access to the restaurants next door at the casino. The only issues to note are: 1. The asian restaurant downstairs need to be booked at least a day in advance. 2. The hotel is about 30mins walk from the city.
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Dear Grace, Thank you for taking the time to post a review regarding your recent stay at DoubleTree by Hilton Alice Springs. I appreciate your comments and have passed onto the team for review. We look forward to the opportunity to welcome you back on a future occasion. Kind regards, DoubleTree by Hilton Alice Springs Team
Great Hotel at Alice Springs”
Good value for money but too far to walk to town
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Dear Ian, Thank you for taking the time to post a review on regarding your recent stay at DoubleTree by Hilton Alice Springs. We appreciate your comments and we're glad that you had an enjoyable stay at the hotel - thanks for your review. We look forward to the opportunity to welcome you back to DoubleTree on a future occasion
Out of the way quiet”
Quite a nice place with friendly staff. CCTV on the carpark as well. Room was well appointed, but even though I was given an 'upgrade', my room had two small double beds. I ordered a rib eye from room service (too tired to go out) and a bottle of wine. I was called 20 min later and asked if I wanted something else as rib eye wasn't available. I chose the scotch fillet instead. It arrived, almost an hour later, cold. With cold chips and without the advertised salad. I was also given a glass of wine, not a bottle. Even though I had been charged for it. However, im sure this was an oversight. The amenities are nice, there is a looooonnnggg walk from pretty much anywhere to your room.
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Comfortable Stay, obliging staff”
Nothing was too much trouble for the staff. They were very courteous, hard working and friendly. There was a huge dust storm the night before we arrived so there was a lot of cleaning up to do but the grounds were still clean and tidy.
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Quick Stop”
Well presented, clean
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Nice as always”
Stayed here many times. Hanuman restaurant is fab, others are terrible. Room is nice. Glad to see they are renovating
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Reasonable hotel ”
Always a great place to stay, two negatives this trip would be the breakfast session, was a little disorganised with customers waiting up to 45 minutes to get their order taken and the room I was allocated, for a seven night stay, would have been nice with a ranges view instead of overlooking the carpark.
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Quiet Gem”
Location is accessible with a big outdoor carpark. Check in comes with yummy cookies each. The restaurant Hanuman serves delicious food, however best is to make a reservation. Check out is quick ad fuss free. Overall, a pleasure stay.
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MisLeading”
They offered free wifi, but all wifi was charged, and then found out there is free wifi in the lobby. But this wifi was slow and terrible I ended up using my TelstaAir. They have me two single beds instead of a king. They did not get the pillows I asked for. Pretty average service.
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Nice rooms”
Nice rooms, dated hotel, the indian restaurant is amazing, the SaltBush restaurant is horrendous.
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