"Friendly and professional staff, excellent breakfast"
August 8, 2018
Free Wi-Fi in all rooms!
|Value for money||8.7|
|Distance to city center||10 km|
|Nearest airport||Cape Town International Airport (CPT)|
|Distance to airport||13.5 km|
"The area around the hotel is well maintained and clean."
January 7, 2019
"The staff are always smiling and extremely helpful."
January 8, 2018
"Good security, facilities and breakfast."
December 3, 2017
"Friendly staff and good service."
January 7, 2019
If what you're looking for is a conveniently located hotel in Cape Town, look no further than DoubleTree by Hilton Cape Town Upper Eastside Hote. Situated only 10 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Offering hotel guests superior services and a broad range of amenities, DoubleTree by Hilton Cape Town Upper Eastside Hote is committed to ensuring that your stay is as comfortable as possible. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service.
The ambiance of DoubleTree by Hilton Cape Town Upper Eastside Hote is reflected in every guestroom. television LCD/plasma screen, separate living room, internet access – wireless (complimentary), non smoking rooms, air conditioning are just some of the facilities that can be found throughout the property. Throughout the day you can enjoy the relaxing atmosphere of the fitness center, indoor pool, garden. DoubleTree by Hilton Cape Town Upper Eastside Hote is an ideal place of stay for travelers seeking charm, comfort and convenience in Cape Town.
"The ambience is amazing."
January 8, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Great Business Hotel”
i have stayed 4 times at tis particular hotel as it is very convenient for my business meetings. shuttle bus service to the water front for great night life. away from the main city, but local taxi servce is good. all in all good hotel
Hilton standard ”
Pros: The hotel decor is stunning, the service is excellent. Cons: The location is not good, doesnt math the hotels standard. The rooms are just normal, the flooring is cold
Free shuttle service to the Waterfront was a plus!”
I was there for a conference and stayed for a week. Had a few problems with using a third party, but they did eventually resolve my problem, which was a relief. (Thanks to agoda also for following up). Other than that, the stay was comfortable, in general the staff were nice and the free cookies and the shuttle was a nice bonus.
They went the extra mile! ”
The hotel reception and staff went the extra mile to make my wedding night special, complimentary room set up, sweet platters, etc. very friendly & accommodating. Everything I asked for they made happen and more! Loved it!
Excellent, relaxing, enjoyable”
wonderful. Its a beautiful hotel, excellent buffet breakfast, the dinner was also wonderful, they have a good bar that serves wonderful cocktails. The bar has live music during the week. it is not too far from the city centre and offers wonderful views of the city as well as Table Mountain. The staff is very friendly and professional.
We were pretty disappointed as we had to request to change rooms as their toilet shower area were giving us problem eg water not flowing and clot up.we made some complaints and we were then later upgraded to a suite. Though there were minor things we were unpleased with but we just cudnt be bothered to complain anymore. Overall it was okay but it's just not up to our expectations.
Nice decent hotel”
Double Tree by Hilton was a good hotel. Staff were nice and professional, room was extremely clean with everything in good order. There is a nice bar downstairs at affordable prices. The service was good. There is secure parking at the hotel basement for only R40 overnight. The area is a little rough so do not venture out on foot. WiFi was free (120MB) and good coverage
excellent modern hotel, best restaurant and bar”
Its a beautiful hotel with modern design and furniture. The staff is quite helpful and very professional. the restaurant served very good food with a large variety. the bar was also good, they had live music. the hotel is just outside the city center but close enough to be near all the main attractions of the city.
Came back to this hotel after our safari overnight”
We came back to this hotel for another 3 nights after our safari trip, of which we previously stayed here for 2 nights prior. Check in this time was a breeze and this time the lady at the reception was alot friendlier. We were given a different room this time- albeit smaller, however was still clean and adequate size. Again, impressed by the helpfulness of the conceige staff. Just a tip! If you are intending to order room service, maybe head down to the restaurant to look at the full menu. Anything on the menu can be ordered as a takeaway. That's what we did after we ordered room service the previous night. The menu available downstairs was alot more extensive. Otherwise woodstock is a pretty quiet neighbourhood on a sunday. I definitely recommend organising a day trip out or simply head to the waterfront on a sunday. Maybe dont walk the streets on a sunday (even if it is in the daytime) as my travel companions and I definitely did not feel the safest when roaming the streets.
Room service was superb!”
The stay was generally pleasant. The room service was delivered within 15 mins and food served were fantastic! The guys at the conceige (same guys that drive the shuttle vans) were really helpful and friendly. Organising day trips out was a breeze. There are 4 shuttles daily to the waterfront, which were convenient. Otherwise elite cabs would be a good alternative , which cost a mere 70 rand to the waterfront.
Was slightly disappointed at the start”
Upon check-in the lady at the desk was rather abrupt, which came as a huge shock to us as previous reviews were all in praise of the service of the staff. It was assumed by the staff as well that we tried to squeeze for adults into one room before they checked their system and realised that we actually did book for 2 rooms (in separate bookings). However subsequent interactions with the staff proved to be alot more reflective of the hilton's service.
Free shuttle to VA waterfront. Enjoyed this hotel.”
The food in the restaurant was good. There is also a food court and a convenient store in the same building complex which gave us another dinner option. We enjoyed the free shuttle service to the VA waterfront. It was also easy to arrange other transfer and airport shuttle services. The room was nice, clean, and comfortable with good standard amenities, including hair dryer.
Great in all aspects”
This is an absolute great hotel. From the moment you walk in the door the staff are freindly, accomodating and the decor is just great. The price is certainly way to cheap for the standard set by the hotel, it is an absolute steal! We had dinner at the hotel and the food was excellent, the prices are great for the quality food recieved and certainly NOT overpriced. The breakfast provided in the morning is great and the service provided during dinner and breakfast is excellent. The room are great, decor, bed, size, bathroom are of top quality and can certainly not say that anything was wrong, missing or lacking. I would highly recommend this hotel to anyone.
Nice and confortable rooms”
My family loved to stay at Upper Eastside Hotel. Even that the area is not the best in Cape Town, there is not any problem to stay there, only a few minutes by car from city bowl or Waterfront, once inside it is a great place, confortable, nice, safe and friendly enviroment. Good restaurant and secure parking. I will recomend this hotel and hope to stay there another time!
Best service and lovely large rooms”
I travel extensively on business, both in South Africa and abroad, and this hotel stands out because of its outstanding service. The staff are such nice people and are always obliging to go out of their way to make guests happy. I love the large, trendy rooms and it always surprises me that the rates are as amazing as what they are!!! It's become increasingly difficult to always find availability at the Upper East Side, so clearly "the best kept secret in Cape Town" is out!
Extremely modern & sophisticated hotel”
our parking guardsman while we were there (he worked the night shift) was completely amazing and so friendly, even after a long busy day you can't help but feel welcome, like you're home.also our morning buffet waiter nevan was absolutely exceptional. those two made up for the fact that we called in the morning of our check in to check the earliest time to check in and after the 3rd person we were transferred to we got an answer.
Great hotel, great service, decent sized room ”
Had wonderful days in Cape Town which was made even better by the excellent stay at the Upper Eastside. Well furnished and spacious room. We had the Executive room which was brilliant with huge bathroom area. The attentiveness and friendliness of the staff cannot go unmentioned - especially the breakfast personnel.
Lovely hotel with good food”
We enjoyed our stay at the hotel. Check in was fast and our special request listed on the Agoda booking adhered to. The staff were helpful and friendly. Using room service was a pleasure. No views due to location but its a short distance drive to the city centre, beaches and popular attractions such as Waterfront, Museums etc. Will definitely stay there again
Comfortable Hotel ”
We had a very comfortable stay at the hotel. The hotel staff was helpful and friendly. The room was comfortable and clean. Breakfast was served by well trainned and friendly staff as we really enjoyed our breakfast there. Parking lots were sufficient as we always managed to find one to park our car. The hotel also provide a two way shuttle service between the hotel the V&A Waterfront in the evening. Our overall stay was very pleasant.
The hotel provided quite a comfortable stay. Its location though not a a very nice environment is quite conveniently situated i.e. nearness to the N2 and N1. The hotel staff is friendly and attentive to our needs. Rooms are clean and comfortable. Morning breakfast buffet was good and appetising. Overall the stay was very enjoyable.
DoubleTree by Hilton Cape Town Upper Eastside Hotel
Cape Town City Center
Cape Town City Center
V & A Waterfront
V & A Waterfront