DoubleTree by Hilton Cape Town Upper Eastside Hotel
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DoubleTree by Hilton Cape Town Upper Eastside Hotel

31 Brickfield Road, Woodstock, Cape Town City Center, Cape Town, South Africa, 7935
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Queen Accessible Room DoubleTree by Hilton Cape Town Upper Eastside Hotel
Queen Accessible Room
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    Interior view DoubleTree by Hilton Cape Town Upper Eastside Hotel
    Interior view DoubleTree by Hilton Cape Town Upper Eastside Hotel
    Bathroom DoubleTree by Hilton Cape Town Upper Eastside Hotel
    King Deluxe Room DoubleTree by Hilton Cape Town Upper Eastside Hotel
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    DoubleTree by Hilton Cape Town Upper Eastside Hotel Reviews

    8.4
    Excellent
    /10
    (105 reviews)See what guests said
    7.2
    Very good

    "Friendly and professional staff, excellent breakfast"

    theodore

    -

    August 8, 2018

    8.8
    Excellent cleanliness
    Recommended by 100% of guests

    Things you’ll love about DoubleTree by Hilton Cape Town Upper Eastside Hotel

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Bar

    Very good
    Location
    7.3
    See map
    Very good location
    Popular
    Nearby
  • Heart of Cape Town Museum870 m
  • Old Biscuit Mill910 m
  • District 6 Museum3.64 km
  • South African Jewish Museum3.83 km
  • Victoria and Alfred Waterfront4.51 km
  • Table Mountain5.27 km
  • Clifton Beach7.43 km
  • Bloubergstrand14.89 km
  • Boulders Beach29.12 km
  • Cape Point & the Cape of Good Hope Nature Reserve34.54 km
  • Value for money8.7
    Distance to city center10 km
    Location rating7.3
    Nearest airportCape Town International Airport (CPT)
    Distance to airport13.5 km

    Rooms available at DoubleTree by Hilton Cape Town Upper Eastside Hotel

    8.5
    Excellent
    Room comfort & quality
    King Deluxe Loft Suite
    King Deluxe Loft Suite
    ...
    • Room size: 108 m²/1163 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Twin Deluxe Loft Suite
    Twin Deluxe Loft Suite
    ...
    • Room size: 108 m²/1163 ft²
    • Harbor view
    • 2 single beds
    Enter dates to see prices
    King Loft Suite
    King Loft Suite
    ...
    • Room size: 85 m²/915 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Deluxe Room
    King Deluxe Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
     TWIN DELUXE ROOM
    TWIN DELUXE ROOM
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Queen Deluxe Room
    Queen Deluxe Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Queen Guest Room
    Queen Guest Room
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 122 m²/1313 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Twin Accessible Room
    Twin Accessible Room
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Queen Accessible Room
    Queen Accessible Room
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Have a question for DoubleTree by Hilton Cape Town Upper Eastside Hotel?

    What people love about DoubleTree by Hilton Cape Town Upper Eastside Hotel

    • 8.0
      Very good

      "The area around the hotel is well maintained and clean."

      Shahied

      |

      January 7, 2019

    • 10.0
      Exceptional

      "The staff are always smiling and extremely helpful."

      Stanley

      |

      January 8, 2018

    • 10.0
      Exceptional

      "Good security, facilities and breakfast."

      Marika

      |

      December 3, 2017

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    More about DoubleTree by Hilton Cape Town Upper Eastside Hotel

    More about DoubleTree by Hilton Cape Town Upper Eastside Hotel

    8.0
    Very good

    "Friendly staff and good service."

    Shahied

    |

    January 7, 2019

    An overview

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    What they offer

    10.0
    Exceptional

    "The ambience is amazing."

    Stanley

    |

    January 8, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of DoubleTree by Hilton Cape Town Upper Eastside Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (105)Booking.com Reviews (1072)
    8.4
    /
    10
    Cleanliness8.8
    Facilities8.8
    Location7.3
    Room comfort and quality8.5
    Service8.7
    Value for money8.7
    All languages
    All guests (105)
    All room types

    Show reviews that mention 

    Showing 81 verified guest comments
    12345
    9.3
    Exceptional
    Baboo from Mauritius
    Business traveler
    Stayed 4 nights in October 2012

    Great Business Hotel”

    Very quiet and friendly

    i have stayed 4 times at tis particular hotel as it is very convenient for my business meetings. shuttle bus service to the water front for great night life. away from the main city, but local taxi servce is good. all in all good hotel

    Reviewed October 15, 2012
    8.4
    Excellent
    Lindiwe
    Couple
    Queen Guest Room
    Stayed 2 nights in March 2019

    Hilton standard ”

    Pros: The hotel decor is stunning, the service is excellent. Cons: The location is not good, doesnt math the hotels standard. The rooms are just normal, the flooring is cold

    Reviewed March 14, 2019
    6.8
    Good
    Mito from Switzerland
    Business traveler
    Twin Guest Room
    Stayed 7 nights in April 2018

    Free shuttle service to the Waterfront was a plus!”

    I was there for a conference and stayed for a week. Had a few problems with using a third party, but they did eventually resolve my problem, which was a relief. (Thanks to agoda also for following up). Other than that, the stay was comfortable, in general the staff were nice and the free cookies and the shuttle was a nice bonus.

    Reviewed April 16, 2018
    10.0
    Exceptional
    Rhys from South Africa
    Couple
    Presidential Suite
    Stayed 1 night in February 2018

    They went the extra mile! ”

    The hotel reception and staff went the extra mile to make my wedding night special, complimentary room set up, sweet platters, etc. very friendly & accommodating. Everything I asked for they made happen and more! Loved it!

    Reviewed February 28, 2018
    9.0
    Exceptional
    benjamin from South Africa
    Couple
    Queen Guest Room
    Stayed 2 nights in December 2013

    Excellent, relaxing, enjoyable”

    buffet breakfast, arty modern fittings, spacious room

    wonderful. Its a beautiful hotel, excellent buffet breakfast, the dinner was also wonderful, they have a good bar that serves wonderful cocktails. The bar has live music during the week. it is not too far from the city centre and offers wonderful views of the city as well as Table Mountain. The staff is very friendly and professional.

    Reviewed June 02, 2014
    6.0
    SIEW from Malaysia
    Couple
    Queen Accessible Room
    Stayed 2 nights in April 2014

    overall satisfacory.”

    clean.centrally located.good staffs

    We were pretty disappointed as we had to request to change rooms as their toilet shower area were giving us problem eg water not flowing and clot up.we made some complaints and we were then later upgraded to a suite. Though there were minor things we were unpleased with but we just cudnt be bothered to complain anymore. Overall it was okay but it's just not up to our expectations.

    Reviewed May 02, 2014
    6.3
    Good
    Manish from Australia
    Couple
    Queen Guest Room
    Stayed 1 night in February 2014

    Nice decent hotel”

    5 star service, clean, good bar

    Double Tree by Hilton was a good hotel. Staff were nice and professional, room was extremely clean with everything in good order. There is a nice bar downstairs at affordable prices. The service was good. There is secure parking at the hotel basement for only R40 overnight. The area is a little rough so do not venture out on foot. WiFi was free (120MB) and good coverage

    Reviewed February 13, 2014
    10.0
    Exceptional
    benjamin from South Africa
    Couple
    King Deluxe Room
    Stayed 1 night in September 2013

    excellent modern hotel, best restaurant and bar”

    modern design, best retaurant, best bar

    Its a beautiful hotel with modern design and furniture. The staff is quite helpful and very professional. the restaurant served very good food with a large variety. the bar was also good, they had live music. the hotel is just outside the city center but close enough to be near all the main attractions of the city.

    Reviewed November 11, 2013
    9.0
    Exceptional
    Laura from Singapore
    Family with teens
    TWIN DELUXE ROOM
    Stayed 3 nights in October 2013

    Came back to this hotel after our safari overnight”

    room service, conceige staff, room size

    We came back to this hotel for another 3 nights after our safari trip, of which we previously stayed here for 2 nights prior. Check in this time was a breeze and this time the lady at the reception was alot friendlier. We were given a different room this time- albeit smaller, however was still clean and adequate size. Again, impressed by the helpfulness of the conceige staff. Just a tip! If you are intending to order room service, maybe head down to the restaurant to look at the full menu. Anything on the menu can be ordered as a takeaway. That's what we did after we ordered room service the previous night. The menu available downstairs was alot more extensive. Otherwise woodstock is a pretty quiet neighbourhood on a sunday. I definitely recommend organising a day trip out or simply head to the waterfront on a sunday. Maybe dont walk the streets on a sunday (even if it is in the daytime) as my travel companions and I definitely did not feel the safest when roaming the streets.

    Reviewed October 18, 2013
    9.0
    Exceptional
    Laura from Singapore
    Family with teens
    TWIN DELUXE ROOM
    Stayed 2 nights in October 2013

    Room service was superb!”

    Fast room service, Food was awesome, big rooms

    The stay was generally pleasant. The room service was delivered within 15 mins and food served were fantastic! The guys at the conceige (same guys that drive the shuttle vans) were really helpful and friendly. Organising day trips out was a breeze. There are 4 shuttles daily to the waterfront, which were convenient. Otherwise elite cabs would be a good alternative , which cost a mere 70 rand to the waterfront.

    Reviewed October 18, 2013
    8.0
    Excellent
    Laura from Singapore
    Family with teens
    TWIN DELUXE ROOM
    Stayed 6 nights in October 2013

    Was slightly disappointed at the start”

    Shuttles to the VA waterfront, Friendliness of the conceige, size of rooms

    Upon check-in the lady at the desk was rather abrupt, which came as a huge shock to us as previous reviews were all in praise of the service of the staff. It was assumed by the staff as well that we tried to squeeze for adults into one room before they checked their system and realised that we actually did book for 2 rooms (in separate bookings). However subsequent interactions with the staff proved to be alot more reflective of the hilton's service.

    Reviewed October 18, 2013
    8.3
    Excellent
    Becky from United States
    Couple
    Queen Guest Room
    Stayed 2 nights in August 2013

    Free shuttle to VA waterfront. Enjoyed this hotel.”

    Shuttle service to waterfront. Wifi in room. Comfortable room.

    The food in the restaurant was good. There is also a food court and a convenient store in the same building complex which gave us another dinner option. We enjoyed the free shuttle service to the VA waterfront. It was also easy to arrange other transfer and airport shuttle services. The room was nice, clean, and comfortable with good standard amenities, including hair dryer.

    Reviewed August 21, 2013
    10.0
    Exceptional
    Leonard from South Africa
    Couple
    Stayed 1 night in January 2013

    Great in all aspects”

    Rooms, food, service, breakfast, decor

    This is an absolute great hotel. From the moment you walk in the door the staff are freindly, accomodating and the decor is just great. The price is certainly way to cheap for the standard set by the hotel, it is an absolute steal! We had dinner at the hotel and the food was excellent, the prices are great for the quality food recieved and certainly NOT overpriced. The breakfast provided in the morning is great and the service provided during dinner and breakfast is excellent. The room are great, decor, bed, size, bathroom are of top quality and can certainly not say that anything was wrong, missing or lacking. I would highly recommend this hotel to anyone.

    Reviewed January 28, 2013
    9.3
    Exceptional
    Mireya from Bolivia
    Family with teens
    Stayed 3 nights in December 2012

    Nice and confortable rooms”

    Friendly atmosphere and staff, confortable and nice rooms, good restaurant

    My family loved to stay at Upper Eastside Hotel. Even that the area is not the best in Cape Town, there is not any problem to stay there, only a few minutes by car from city bowl or Waterfront, once inside it is a great place, confortable, nice, safe and friendly enviroment. Good restaurant and secure parking. I will recomend this hotel and hope to stay there another time!

    Reviewed January 15, 2013
    9.7
    Exceptional
    Drysdale from South Africa
    Business traveler
    Stayed 3 nights in December 2012

    Best service and lovely large rooms”

    Contemporary style, excellent service, beautiful rooms

    I travel extensively on business, both in South Africa and abroad, and this hotel stands out because of its outstanding service. The staff are such nice people and are always obliging to go out of their way to make guests happy. I love the large, trendy rooms and it always surprises me that the rates are as amazing as what they are!!! It's become increasingly difficult to always find availability at the Upper East Side, so clearly "the best kept secret in Cape Town" is out!

    Reviewed December 09, 2012
    9.3
    Exceptional
    Amoret from South Africa
    Family with teens
    Stayed 3 nights in November 2012

    Extremely modern & sophisticated hotel”

    the decor & interior! Amazing cleaning services!

    our parking guardsman while we were there (he worked the night shift) was completely amazing and so friendly, even after a long busy day you can't help but feel welcome, like you're home.also our morning buffet waiter nevan was absolutely exceptional. those two made up for the fact that we called in the morning of our check in to check the earliest time to check in and after the 3rd person we were transferred to we got an answer.

    Reviewed November 28, 2012
    9.0
    Exceptional
    Mahomed from South Africa
    Couple
    Stayed 4 nights in November 2012

    Great hotel, great service, decent sized room ”

    Friendliness and attentiveness of staff

    Had wonderful days in Cape Town which was made even better by the excellent stay at the Upper Eastside. Well furnished and spacious room. We had the Executive room which was brilliant with huge bathroom area. The attentiveness and friendliness of the staff cannot go unmentioned - especially the breakfast personnel.

    Reviewed November 17, 2012
    8.3
    Excellent
    MARDEYAH from South Africa
    Couple
    Stayed 1 night in August 2012

    Lovely hotel with good food”

    Coffee shop, hairsalon, spa and clothing shops all under 1roof

    We enjoyed our stay at the hotel. Check in was fast and our special request listed on the Agoda booking adhered to. The staff were helpful and friendly. Using room service was a pleasure. No views due to location but its a short distance drive to the city centre, beaches and popular attractions such as Waterfront, Museums etc. Will definitely stay there again

    Reviewed September 21, 2012
    7.7
    Very good
    Simon from Singapore
    Couple
    Stayed 1 night in July 2012

    Comfortable Hotel ”

    Nice Rooms And Lovely Breakfast

    We had a very comfortable stay at the hotel. The hotel staff was helpful and friendly. The room was comfortable and clean. Breakfast was served by well trainned and friendly staff as we really enjoyed our breakfast there. Parking lots were sufficient as we always managed to find one to park our car. The hotel also provide a two way shuttle service between the hotel the V&A Waterfront in the evening. Our overall stay was very pleasant.

    Reviewed August 04, 2012
    7.0
    Very good
    Simon from Singapore
    Couple
    Stayed 2 nights in July 2012

    Comfortable Hotel”

    Clean And Friendly Staff

    The hotel provided quite a comfortable stay. Its location though not a a very nice environment is quite conveniently situated i.e. nearness to the N2 and N1. The hotel staff is friendly and attentive to our needs. Rooms are clean and comfortable. Morning breakfast buffet was good and appetising. Overall the stay was very enjoyable.

    Reviewed July 16, 2012
    12345
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    DoubleTree by Hilton Cape Town Upper Eastside Hotel
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    • Very good location
    • Heart of Cape Town Museum