8.6
Excellent
/10
(2,154 reviews)See what guests said
Housekeeping48
Swimming Pool35
Breakfast34
See map
8.1
Excellent
Location rating score
Excellent location - Inside city center
Parking
FREE
Popular landmarks
Plaza Indonesia 2.42 km
National Monument 3.18 km
National Museum 3.4 km
Istiqlal Mosque 3.5 km
Jakarta History Museum 7.81 km
Dunia Fantasi Theme Park (Ancol) 8.46 km
Baywalk Pluit Mall 11.3 km
Taman Mini Indonesia Indah 12.9 km
Waterbom Jakarta 14.06 km
Sirkus Waterplay 17.42 km
Nearby landmarks
Stasiun Cikini Railway Station 210 m
Flea Market 290 m
Flea Market at Jalan Surabaya 330 m
Surabaya Street Flea Market 340 m
Cikini Gold Center 380 m
Cipto Mangunkusumo Hospital 420 m
Embassy of Italy 470 m
Pangeran Diponegoro Street 480 m
Freedom Library 530 m
Planetarium and Observatory 640 m
DoubleTree by Hilton Hotel Jakarta - Diponegoro

"Stayed in this hotel for my anniversary and got a surprise."

Erlinawati - February 25, 2020

King Accessible Guest Room - Guestroom DoubleTree by Hilton Hotel Jakarta - Diponegoro
Kid’s club DoubleTree by Hilton Hotel Jakarta - Diponegoro
Lobby DoubleTree by Hilton Hotel Jakarta - Diponegoro
See all 65 photos
Removed from saved list
5-star Hotel
Free Wi-Fi

DoubleTree by Hilton Hotel Jakarta - Diponegoro

Jl Pegangsaan Timur No.17,Cikini, Menteng, Jakarta, Indonesia, 10310 - See map
Wellness activities
Spa & Beauty
Workout and Leisure
Hygiene Plus

This property has self-selected and self-certified the following hygiene measures. Learn more

Safety Features
Body thermometer
Daily disinfection in common areas
Staff trained in safety protocol
Temperature check for guests and staff
Preventative Equipment
Free face masks
Hand sanitizer
Sterilizing equipment
Health and Medical
Doctor/nurse on call
First aid kit

Don't miss out!

8 travelers are looking at this property right now | 3 travelers have booked today.

Property highlightsRead all 2,154 reviews
Exceptional reputation
Recommended by 94% of guests
Exceptional cleanliness
9.1 rating for cleanliness
Excellent facilities on premise
8.9 facilities on premise
Excellent service
8.8 rating for service

The guest room is very spacious and comfortable, friendly staffs and very supportive to guests.

I M. | June 18, 2019

From a delicious cookies, clean room, big pool, delicious food, super yummy breakfast.

Erlinawati | February 25, 2020

Enjoy our weekend in double tree with excellent hotel, ambiance, breakfast and staff.

JHON | March 9, 2020

Best service staff in the Open Restaurant I had encountered in Jakarra hotels.

Wally | January 11, 2020

This hotel always shows its best to make their guests feel homey.

Erlinawati | February 25, 2020

Everything is great, clean, spacious, good food and great staff

tiara | June 17, 2019

  • 190 meters to public transportation

  • Free airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money8.4
Distance to city center5 km
Location rating8.1
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport8.8 km

Rooms available at DoubleTree by Hilton Hotel Jakarta - Diponegoro

8.7
Excellent
Room comfort & quality
Penthouse Suite
Penthouse Suite
...
  • Room size: 170 m²/1830 ft²
  • City view
  • 1 king bed
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King One Bedroom Suite
King One Bedroom Suite
...
  • Room size: 61 m²/657 ft²
  • City view
  • 1 king bed
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King Superior Suite
King Superior Suite
...
  • Room size: 69 m²/743 ft²
  • City view
  • 1 king bed
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King Deluxe Suite
King Deluxe Suite
...
  • Room size: 74 m²/797 ft²
  • Pool view
  • 1 king bed
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King Executive Room
King Executive Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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King Guest Room
King Guest Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Twin Deluxe Room
Twin Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 single bed
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Twin Executive Room
Twin Executive Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 single bed
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Twin Guest Room
Twin Guest Room
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
King Accessible Guest Room
King Accessible Guest Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does DoubleTree by Hilton Hotel Jakarta - Diponegoro offer hand sanitizer?

Hand sanitizer is available at DoubleTree by Hilton Hotel Jakarta - Diponegoro.

How frequently are common areas disinfected at DoubleTree by Hilton Hotel Jakarta - Diponegoro?

Common areas of DoubleTree by Hilton Hotel Jakarta - Diponegoro are disinfected daily.

Does DoubleTree by Hilton Hotel Jakarta - Diponegoro offer contactless check-in and check-out?

DoubleTree by Hilton Hotel Jakarta - Diponegoro has online, unmanned, or self-service check-in to reduce human contact and avoid cross infection.

Are free face masks available at DoubleTree by Hilton Hotel Jakarta - Diponegoro?

Face masks are available for free at DoubleTree by Hilton Hotel Jakarta - Diponegoro.

Does DoubleTree by Hilton Hotel Jakarta - Diponegoro accept food delivery services other than room service?

Third party food delivery to rooms is available at DoubleTree by Hilton Hotel Jakarta - Diponegoro.

Do staff at DoubleTree by Hilton Hotel Jakarta - Diponegoro wear face masks?

Staff at DoubleTree by Hilton Hotel Jakarta - Diponegoro wear face shields and/or masks for guests’ safety.

Does DoubleTree by Hilton Hotel Jakarta - Diponegoro check the temperature of people entering the premises?

DoubleTree by Hilton Hotel Jakarta - Diponegoro offers temperature checks for staff and guests as a service, but it is not a condition of check in.

Is there physical distancing on the premises?

Social distancing measures are enforced in common areas.

Are protective screens set up in common areas?

During face-to-face interactions, a transparent protective shield may be offered between persons.

Is there a doctor or nurse on call for the property?

A doctor or nurse is available on call for DoubleTree by Hilton Hotel Jakarta - Diponegoro.

What time is check-in and check-out at DoubleTree by Hilton Hotel Jakarta - Diponegoro?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to DoubleTree by Hilton Hotel Jakarta - Diponegoro?

DoubleTree by Hilton Hotel Jakarta - Diponegoro is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the Let us know what you need section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, DoubleTree by Hilton Hotel Jakarta - Diponegoro has a car park right on site for maximum convenience. Car parking is available for an additional charge. You can drive in and park yourself, or use the hotel's valet service. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange taxi service.

What is the smoking policy at DoubleTree by Hilton Hotel Jakarta - Diponegoro?

DoubleTree by Hilton Hotel Jakarta - Diponegoro does permit smoking in some areas and is not 100% smoke-free.

Show more questions
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Explore the neighborhood

What people love about DoubleTree by Hilton Hotel Jakarta - Diponegoro

  • 9.6
    Exceptional
    Breakfast

    "Great pool/ bar and excellent breakfast."

    Christopher

    |

    February 19, 2020

  • 9.2
    Exceptional
    Staff 

    "The staff were friendly and helpful."

    Geraldy G.

    |

    November 20, 2018

  • 9.2
    Exceptional
    Breakfast

    "Large selection of breakfast buffet."

    Geraldy G.

    |

    November 20, 2018

Property ranking|Compared to 2,625 Jakarta properties
See all rankings
Room comfort score
8.7/10
Review score - United States
9.2/10
Cleanliness score
9.1/10
Room size
50 sqm.
Better than
99
%
of Jakarta properties
Better than
99
%
of Jakarta properties
Better than
98
%
of Jakarta properties
Bigger than
97
%
of Jakarta properties
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Overall rating:
8.6
Excellent
2,154 reviews
Cleanliness
9.1
Facilities
8.9
Location
8.1
Read all reviews >
What travelers say they love:
Excellent hotel, clean room and excellent service.
Ho from Singapore
Family with older children
More about DoubleTree by Hilton Hotel Jakarta - Diponegoro

More about DoubleTree by Hilton Hotel Jakarta - Diponegoro

Offering quality accommodations in the shopping, sightseeing, and business district of Jakarta, DoubleTree by Hilton Hotel Jakarta - Diponegoro is a popular pick for both business and leisure travelers. Only 5 minutes from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. With its convenient location, the hotel offers easy access to the city's must-see destinations.

First-rate hotel services and facilities that define the Hilton experience await you at the DoubleTree by Hilton Hotel Jakarta - Diponegoro. To name a few of the hotel's facilities, five food and beverages outlets with one all-day dining restaurant, one specialties Mediterranean restaurant and outdoor lounge, 10 meeting rooms including ballroom, 24-hour room service, 24-hour security, daily housekeeping, taxi service, and wheelchair accessible.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, slippers, closet, separate living room, and non-smoking rooms to please the most discerning guest. The hotel's fitness center, outdoor pool, spa, massage, and children's playground are ideal places to relax and unwind after a busy day. Whatever your purpose of visit, DoubleTree by Hilton Hotel Jakarta - Diponegoro is an excellent choice for your stay in Jakarta.

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Most talked about facilities

Swimming Pool
64 mentions
Breakfast
54 mentions
Housekeeping
26 mentions
Food & Dining
23 mentions

What they offer

9.6
Exceptional

"A lovely oasis in a busy but exciting city ."

Christopher

|

February 19, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Halal

Restaurants on site

Sea Grain Restaurant & Bar
Cuisine:Italian, Mediteranean, Pizza
Menu:Buffet, A-la-carte

Nearby restaurants

Indonesian cuisine
Indonesian cuisine
Hermitage Lounge
640 m Indonesian
D' Cost
1.4 km Indonesian, Seafood
Dua Nyonya Restaurant
1.4 km Indonesian
American cuisine
American cuisine
Fish & Co
610 m American, Italian, Seafood
Camden Bar Cikini
1.1 km American, Asian, Bar
Cheesecake Factory - Cikini
1.3 km American, Cafe
Asian cuisine
Asian cuisine
Sate Ayam dan Kambing Megaria
110 m Asian, Halal, Indonesian
OPEN, Doubletree by Hilton
170 m Asian, European, Halal
Roemah Kuliner Metropole
250 m Asian, Indonesian, Vegetarian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of DoubleTree by Hilton Hotel Jakarta - Diponegoro from real guests

Overall rating
8.6
Excellent
From 2154 reviews
8.9Cleanliness
8.9Service
8.8Facilities
Agoda Reviews (1122)Booking.com Reviews (1032)
Rating via Agoda8.6
/
10
Cleanliness9.1
Facilities8.9
Location8.1
Room comfort and quality8.7
Service8.8
Value for money8.4
High score for Jakarta
Rating
9+ Exceptional (260)
8-9 Excellent (116)
7-8 Very Good (135)
6-7 Good (38)
<6 Below Expectation (44)
Time of the year
Mar - May (119)
Jun - Aug (136)
Sep - Nov (163)
Dec - Feb (175)
Don't miss out!Popular destination! Properties in Jakarta are being booked every minute!
All guests (1122)
All room types
All languages

Show reviews that mention 

Showing 593 verified guest comments
12345
9.3
Exceptional
Kania from Indonesia
Group
Twin Guest Room
Stayed 1 night in July 2015

Splendid stay at Doubletree by Hilton Jakarta!”

bed, cleanliness, room

The stay was great! That was exactly what I wished to get by staying at a Hilton hotel. I was welcomed by the signature cookie of Doubletree that was heavenly delicious. The bed, as usual coming from Serta’s bed, was super comfortable. The air con was cold but I was “hugged” by the blanket that kept me warm all the time. The breakfast at OPEN Restaurant was full of choices, from American, Asian, to Indonesian style breakfast. And the service was lovely, the staffs were very attentive and proactive towards the guests. All in all, my stay at Doubletree by Hilton Jakarta - Diponegoro was splendid and I can't wait to go back there again!

Reviewed July 22, 2015
10.0
Exceptional
Stefan from Germany
Business traveler
King Guest Room
Stayed 2 nights in July 2016

Top Location”

This DoubleTree hotel is located next to Cikini train station, in the area with the embassies and high end private homes next to Plaza Indonesia. It means, although you are in a more quite area, Plaza Indonesia is only a 12 min taxi drive away. And the traffic in this area is not so dense, quite good. The hotel is rather new, the facilities are very well maintained. I like it. Very good DoubleTree standard for a fair price. Breakfast and food are good too. The pool is very very big and the stuff is always very attentive, friendly. One can see, the hotel management is doing a good job there. Congrats!

Reviewed July 29, 2016
8.4
Excellent
Lidyawati from Indonesia
Family with young children
King Guest Room
Stayed 2 nights in May 2019

Recommend for family”

A business hotel who also provide so much for family. Was great experience stay in DoubleTree, like you don't want to go outside the hotel, because they provide everything. We love the pool, bring fresh air for weather in Jakarta. Our kids also love the kids club, but sometimes the kids club empty (no activity). Overall we definitely will go back to this hotel

Reviewed June 07, 2019

Dear Lidyawati, Warmest greetings from the DoubleTree by Hilton Jakarta-Diponegoro and thank you very much for sharing your feedback. We value your feedback as it helps us to focus on what is important to our guests. We are delighted that you've had a comfortable stay and was well-taken care of during your recent visit, experiencing DoubleTree by Hilton in Indonesia, our CARE service, facilities, good food and the Sweet Dreams® by DoubleTree sleep experience! We are looking forward to welcome you back to your home away from home in Jakarta! Best regards, DoubleTree by Hilton Jakarta-Diponegoro

Responded January 25, 2020
DoubleTree by Hilton Hotel Jakarta - Diponegoro
9.0
Exceptional
Sandi from Indonesia
Couple
King Guest Room
Stayed 1 night in August 2015

Great and unique hotel”

Swimming pool, room condition, variety of meals for breakfast

This is one of the few great hotel that I have stayed. The swimming pool is large, the room (even for standard) is comfortable with complete facility eg. hair dryer, electric iron and ironing desk, and also variety of meals for breakfast. There are also 2 unique old big trees in front of the hotel appropriate with its name, even though it is said that only this hotel in Jakarta which have trees like this. The strange thing when booking this hotel with Agoda is there are too many room-choices which could makes you confused basically just to differentiate room with or no breakfast, or granted breakfast for one person only, or with discount to purchase additional breakfast.

Reviewed August 18, 2015
10.0
Exceptional
Bernardus from Indonesia
Family with young children
King Guest Room
Stayed 1 night in November 2017

Best place for stayvacation”

It's just a best place hotel in strategic location in jakarta. The pool so big and nice and very recomended for family with toddler. The playground was so nice too,but when my husband go there with my daughter around 6pm-ish it's empty no staff there and it's a lil bit dirty (should maintaince more for the cleanliness). Too bad when i was spent a night there ,the internet in our floor just broken and we do have complained about it several times.But the staff there finally change our room to higher floor with normal internet connection (even though a lil bit lame in the process). Our dinner in OPEN Restaurant is nice but too bad there are not a lot of choices of drink in our all u can eat package (we just get mineral water only). What we loved about this hotel is very greeny and full of tree,very nice ambience and atmosphere inside-we love it so much. And also the staffs very nice and quietly fast response to our needs. We'll be back to this hotel for sure :)

Reviewed November 14, 2017

Dear Bernardus, Warmest greetings from DoubleTree by Hilton Jakarta-Diponegoro Thank you for reviewing your stay at the DoubleTree by Hilton Jakarta-Diponegoro. We value your feedback as it helps us to focus on what is important to our guests. Your positive feedback on our service, team and facilities is much appreciated! And we will use this feedback to share with the Team, in order for us to improve on our services. Looking forward to welcome you back to DoubleTree by Hilton Jakarta-Diponegoro Best regards, DoubleTree by Hilton Jakarta-Diponegoro

Responded February 17, 2020
DoubleTree by Hilton Hotel Jakarta - Diponegoro
9.2
Exceptional
Yvan from Malaysia
Business traveler
King Guest Room
Stayed 1 night in December 2018

As expected from Hilton”

Everything about the hotel was nice, as expected from Hilton. Though the price was higher than what I usually have for business trips, but it's still understandable because again, it's Hilton. The HDMI plug didn't work when I stayed there, but the response and solution from the staff were impeccable.

Reviewed December 19, 2018

Dear Yvan, Warmest greetings from DoubleTree by Hilton Jakarta-Diponegoro Thank you so much for sharing with us your experience at DoubleTree Jakarta. We are pleased to read your positive comments about how much you loved your time with us. However, we are really sorry to learn about the area where we did not manage to meet your expectations. We will look into these issues and take corrective actions where appropriate. Once again, thank you for your feedback and it would be our pleasure to have you with us again in the near future. Best regards, DoubleTree by Hilton Jakarta-Diponegoro

Responded January 25, 2020
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
James from United Kingdom
Group
King Guest Room
Stayed 1 night in April 2017

One of the nicest hotels I've stayed in anywhere. Lovely, clean room and facilities.”

This hotel was far better than expected. It doesn't have the grandeur of a Grand Hyatt or W, but for the price it's a great option. The room was large, brand new, and comfortable, with a lovely, modern shower and bathroom. Unfortunately the Indigo bar was closed for a wedding, but this, the pool and the in-house restaurant(s) also looked very good quality. I don't often say this, but if I went back to Jakarta, I would stay here again without thinking twice.

Reviewed May 01, 2017
9.0
Exceptional
Cheol from South Korea
Business traveler
King Guest Room
Stayed 1 night in May 2014

Luxurious Budget hotel”

Luxurious, New, Friendly Service

Nice and Clean hotel by Hilton. Comparable service to Hilton. But location is not that good. No good local restaurant within walking distance. Internet is not free. Still good hotel with Superb restaurants.

Reviewed June 01, 2014
10.0
Exceptional
Jonathan from New Zealand
Couple
King Guest Room
Stayed 3 nights in November 2014

Best hotel in Jakarta”

Customer Service, facilities, cleanliness

This is by far the best Hotel I have stayed at in Jakarta. Very hard to fault. We did experience very noisy Chinese children playing in the hallway outside our room at various times of the day and nights, but that is more a reflection on poor parenting than it is a reflection on the hotel

Reviewed February 25, 2015
9.3
Exceptional
EDDY from Malaysia
Family with young children
King Guest Room
Stayed 3 nights in October 2015

Impressively new hotel in jkt”

The room, the restaurant and their staff.

It was worth the stay especially with parents travelling with an infant, baby crib was offered - FOC. That helped us a lot. Hotel was professionally decored & room were spacious. Bed & pillow were amazingly comfortable. Caring and attentive staff at all level. Room service was swift too. Amenities were very much complete. And phone has a 1 dial for all channel called "careline" to meet all our needs. Would definitely comeback. Thank you for your wonderful hospitality double tree Jakarta.

Reviewed October 08, 2015
8.8
Excellent
Nicolangelo from Malaysia
Business traveler
King Guest Room
Stayed 3 nights in August 2019

Good quality hotel”

I found the Double Tree Hilton to be a very good hotel: the facilities were good; the food was good; the rooms were large; and the staff were great...attentive, cheerful, helpful but not intrusive. The only negatives I had was the hotels location...as far as I could tell there were very few restaurants within walking distance, so whenever you wanted to eat you had to get into a taxi. Also, for a Grab to pick up or drop off, they had to go through a parking gate, meaning that there was a charge...even if they just drove in and then out again...I think that is a negative

Reviewed August 11, 2019

Dear Nicolangelo, Warmest greetings from DoubleTree by Hilton Jakarta-Diponegoro Thank you so much for sharing with us your experience at DoubleTree Jakarta. We are pleased to read your positive comments about how much you loved your time with us. However, we are really sorry to learn about the area where we did not manage to meet your expectations. We will look into these issues and take corrective actions where appropriate. Once again, thank you for your feedback and it would be our pleasure to have you with us again in the near future. Best regards, DoubleTree by Hilton Jakarta-Diponegoro

Responded January 25, 2020
DoubleTree by Hilton Hotel Jakarta - Diponegoro
9.2
Exceptional
Nurdina from Indonesia
Family with teens
Twin Guest Room
Stayed 1 night in April 2019

Good short stay”

We had a good short stay at Double Tree by Hilton. The room is cozy & clean. Staffs are friendly. Selection of breakfast is wide & the taste is good. This hotel has good swimming pool & a lots of tree.

Reviewed April 21, 2019

Dear Nurdina, Warmest greetings from the DoubleTree by Hilton Jakarta-Diponegoro and thank you very much for sharing your feedback. We are grateful for the great comments about your overall stay with us and will share with our team. This will help us to stay focus on our promise; “to provide the special comforts and acts of kindness that make the traveler feel human again”. We are looking forward to welcoming you back in DoubleTree by Hilton Jakarta-Diponegoro! Best regards, DoubleTree by Hilton Jakarta-Diponegoro

Responded January 25, 2020
DoubleTree by Hilton Hotel Jakarta - Diponegoro
8.0
Excellent
Sarah from Singapore
Business traveler
King Guest Room
Stayed 3 nights in September 2014

Nice modern hotel”

Cosy, clean, spacious

It was always comfortable to stay at DoubleTree by Hilton. Room is cosy, spacious. Breakfast is extensive. Staff are well trained and friendly.

Reviewed September 24, 2014
10.0
Exceptional
Alexander from Indonesia
Couple
King Guest Room
Stayed 1 night in April 2019

Need service improvement”

Check in experience was perfect, settlement of bill was a bit confusing because hotel thought that bill will be settle by them but actually already done by agoda.com non smoking room but there was an obvious smell of cigarettes, housekeeping spray the room and later on a manager called ask how we’re doinv and at the end of our stay they send complimentary cookies, well appreciated!! Room temperature tend to be very warm regardless the aircon is already max Breakfast was chaotic, line up was not well organized and everybody was at the door because otherwise they cannot hear their room number being called up. Pool loungers are always full in the morning and cabanas minimum charge of 500k was not previously informed by pool attendants.

Reviewed April 19, 2019

Dear Alexander, Warmest greetings from DoubleTree by Hilton Jakarta-Diponegoro Thank you for choosing DoubleTree by Hilton Jakarta Diponegoro as the hotel of choice for your recent stay and we appreciate the feedback on the hotel. We are disappointed to hear you did not taste our warm & caring service on your recent trip with us. Please accept our apologies for the poor service and rest assured your concerns will be addressed to respective Department to focus on training to improve our service standards for all guests and your feedback helps us with this. We appreciate the support and we hope we will have the opportunity to welcome you back to DoubleTree by Hilton Jakarta-Diponegoro soon! Best regards, DoubleTree by Hilton Jakarta-Diponegoro

Responded January 25, 2020
DoubleTree by Hilton Hotel Jakarta - Diponegoro
7.0
Very good
SOEMANTRI from Indonesia
Business traveler
King Guest Room
Stayed 4 nights in October 2015

Double Tree by Hilton but not Double Treat!”

Good selection of TV channels, most of the staff are friendly and working with smile on their faces, nice gesture during check in - Double Tree Cookies

Upon checking in to the room, I realise there is no “free wifi”. Yes, they provide free wifi around public places but not in the room. Additional charges apply. I believe internet is an essential in this 21 century. The room rates of Double Tree – Diponegoro are above the average within the vicinity of Cikini and I believe most of the hotels include their service with free wifi. So make sure you understand and know your selection before select the hotel. Insulation of room sound proof is very poor. Can’t blame the hotel but the construction company or the developer. Every morning waken up by the noise of water flow from the above toilet. You even can hear when someone enter next door and switching the light panels. Wish they pay attention to detail, maybe they can think special way when the curtain drawn, the edge is possibly stick to the wall or create special curve on the railing. You won’t get enough sleep if every morning bother by bright morning sun light. Lucky they have Serta bed, fitted sheet is not recommended though prefer the flat sheet and tuck in with style.

Reviewed October 16, 2015
9.0
Exceptional
Andrew from Australia
Business traveler
King Guest Room
Stayed 1 night in January 2015

Great new Hotel”

New, Clean and great rooms

Being a new hotel in the Hilton group i expected nothing less than excellent.. This hotel certainly lived up to the reputation.. Across the road from the Cikini railway station a taxi rank at the door makes getting around easy.. For those needing something in the Cikini, Mentang area this hotel is a must

Reviewed January 29, 2015
8.0
Excellent
Eddy from Indonesia
Family with teens
King Guest Room
Stayed 2 nights in April 2015

“Quiet, Resfreshing View, and Nice Simple Touch ”

“Quiet, Resfreshing View, and Nice Simple Touch in The Heartbof The City

This was the very first time I visit this hotel for a business purpose since my usual hotel is fully booked, but I am not dissapointed at all. First, once you enter the lobby you have a feeling that this hotel is different from many other 4+ stars hotel in Jakarta. The layout is more futuristic and not boring, yet the receptionist is not far away from the entrance door. Then I did the check in, nothing special here until they gave me a hot complimentary cookies, which surprisingly delicious. Finally I have my key so I went to my room, the room touch is newly designed, simple yet chilling. The minibar is hidden in rack, and they are local and imported beer in it. The TV is a 42 inch LED being put in a nice customized bracked. The desk something look like from Star Trek which have sone hidden slot. The bed is standard, but you get a little pillow. The rest of the room is nothing special. Then the service part, the crews is nice and friendly, but just like any other hotel crews. The wifi here is not free, and relatively expensive. For a 24 hours service you have to pay around $10 (120k rupiahs), yet you can get the wifi.id package for 5k a day. But overall I am satisfied with my stay here, so if you are bored with your usual hotel you might just try to stay here.

Reviewed April 07, 2015
8.4
Excellent
Joanna
Business traveler
King Guest Room
Stayed 4 nights in October 2017

Resort style hotel”

This is a great hotel, only 3 years old, with lovely rooms and friendly helpful staff. I chose it because it was in a good location for my business meetings and the price was very reasonable. Pros - great breakfast, nice restaurant food, good gym with new equipment, very nice and reasonably-priced spa, lovely pool, very comfortable rooms Cons - no proper bar so no entertainment (though you can have drinks/snacks by the pool), nothing around the hotel so you don't have a mall to stroll around or any other dining options within walking distance. I was happy to chill at the hotel after my meetings though, and will stay here again.

Reviewed October 27, 2017

Dear Valuable Guest, Warmest greetings from the DoubleTree by Hilton Jakarta-Diponegoro and thank you very much for sharing your feedback. We are glad to hear that you like the service and facilities provided by our Team, and we will make sure that we keep on improving on them to become even better. We are all looking forward to welcoming you back to the DoubleTree by Hilton Jakarta-Diponegoro! Best regards, DoubleTree by Hilton Jakarta-Diponegoro

Responded February 22, 2020
DoubleTree by Hilton Hotel Jakarta - Diponegoro
5.3
Isaac from Australia
Business traveler
Twin Deluxe Room
Stayed 1 night in October 2014

should not use Hotel by Hilton ”

location

First time I phoned the hotel was connected to the operator who transfered my call to receptionist, no body picked up the phone so the call was disconnected. I phoned again for the second time,and again was connected to the same operator who transfered my call again for the second time to receptionist, and again for the second time no body picked up the phone so the call was disconnected. These evens happened until three times, so for the forth time, I just asked for the price, the operator did not have the price list and going to transfer me to reception desk again. With this kind of service, is totally unacceptable, specially when they said "DoubleTree by Hilton Hotel". When we settled in, I found out that I have to pay Rp 120 000 for wifi. Are you kidding me. Why don't they suck my blood and take my body organ while at it. A hotel with Hilton standard doesn't give free wifi? I visited a funeral palace that day, and they give free wifi for the patrons. Is that said funeral palace give a better service than a hotel by Hilton standard? there was a puddle of water when you showered, but i will not complain about it, since i only spend 5 minutes in the shower. return and stay again in this hotel? i do not think so... there are more hotel which gave better service for less money..

Reviewed October 11, 2014
9.6
Exceptional
JC from Thailand
Business traveler
Twin Guest Room
Stayed 2 nights in January 2019

Great hotel with great service.”

Only thing about Double tree is the hotel is not convenient located, but besides that the buffet is great, staff is very friendly and helpful and the room is good. Highly recommended for anyone who wants to have a good stay in Jakarta

Reviewed April 07, 2019

Dear JC, Warmest greetings from the DoubleTree by Hilton Jakarta-Diponegoro and thank you very much for sharing your feedback. We are grateful for the great comments about your overall stay with us and will share with OUR team. This will help us to stay focus on our promise; “to provide the special comforts and acts of kindness that make the traveler feel human again”. We are looking forward to welcoming you back in DoubleTree by Hilton Jakarta-Diponegoro! Best regards, DoubleTree by Hilton Jakarta-Diponegoro

Responded January 25, 2020
DoubleTree by Hilton Hotel Jakarta - Diponegoro
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DoubleTree by Hilton Hotel Jakarta - Diponegoro
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Experiences on Agoda. Because your room is just the beginning.

  • Excellent location
  • Plaza Indonesia
  • Stasiun Cikini Railway Station is within 0.21 km
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