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Swimming pool, Doubletree by Hilton Hotel Johor Bahru in Johor Bahru
Twin Executive Room - Bed, Doubletree by Hilton Hotel Johor Bahru in Johor Bahru
Entrance, Doubletree by Hilton Hotel Johor Bahru in Johor Bahru
Lobby, Doubletree by Hilton Hotel Johor Bahru in Johor Bahru
Swimming pool, Doubletree by Hilton Hotel Johor Bahru in Johor Bahru
Swimming pool, Doubletree by Hilton Hotel Johor Bahru in Johor Bahru
Fitness center, Doubletree by Hilton Hotel Johor Bahru in Johor Bahru

Removed from saved list

8.8

Excellent

12,712 reviews

12,712 reviews

Housekeeping654
Breakfast342
Food & Dining57
See map
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Church of the Immaculate Conception
130 m
Institut Teknologi Tun Abdul Razak
300 m
Komtar JBCC
330 m
Sultan Abu Bakar Mosque
350 m
Johor Zoo
350 m
Popular landmarks
Johor Bahru City Square
540 m
Arulmigu Sri Rajakaliamman Glass Temple
780 m
Jalan Wong Ah Fook
890 m
Sultan Abu Bakar State Mosque
1.4 km
KSL City Mall
2.3 km
Closest landmarks
Landmark Medical Centre Sdn Bhd
60 m
Hong Leong Credit Group
210 m
AmBank @ Jalan Tengku Azizah
320 m
Johor International Convention
340 m
Menara Tabung Haji
410 m
2022

Doubletree by Hilton Hotel Johor Bahru

No 12 Jalan Ngee Heng, Johor Bahru City Center, Johor Bahru, Malaysia, 80000 - See map

Make your best journey to Johor Bahru with the promised standard of Clean and Safe, and enjoy car park free of charge. It's centrally located in Johor Bahru City Center only 720 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Legoland Malaysia. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Johor Bahru

Check-in [24-hour]

Airport transfer

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

14 travelers have booked today.

Value for money8.6
Distance to city center0.5 km
Location rating8.7
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport13.6 km

Rooms available at Doubletree by Hilton Hotel Johor Bahru

Excellent
Room comfort & quality

8.9

Presidential Suite
...
  • Room size: 156 m²/1679 ft²
  • City view
  • 1 king bed
Enter dates to see prices
One Bedroom Deluxe Suite
...
  • Room size: 64 m²/689 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Twin Executive Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King One Bedroom Suite
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Executive Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Deluxe Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Guest Twin Room
...
  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
2 Bedroom Deluxe Family Suite W/Lounge Access
...
  • Room size: 93 m²/1001 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Twin Deluxe
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King Guest Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Doubletree by Hilton Hotel Johor Bahru have bars on-site?

Enjoy your holiday retreat the best way yet with Doubletree by Hilton Hotel Johor Bahru's bar and poolside bar accessible right in front of your doorstep for whenever you need a drink or two.

What types of facilities are offered for children at Doubletree by Hilton Hotel Johor Bahru?

While on holiday with your family, your kids can also discover the fun in sports and recreation facilities offered at Doubletree by Hilton Hotel Johor Bahru which include children's playground and kids pool.

What steps does Doubletree by Hilton Hotel Johor Bahru take in terms of hygiene, safety, and cleanliness?

Doubletree by Hilton Hotel Johor Bahru comply with our mandatory standard for cleanliness and safety by featuring hand sanitizer and daily disinfection in common areas. This property also comes prepared with first aid kit, staff trained in safety protocol, sterilizing equipment, body thermometer, doctor/nurse on call, and temperature check for guests and staff for all rounded safety precautions and hygiene protocols.

What attractions are near by Doubletree by Hilton Hotel Johor Bahru that are in walking range?

While staying at Doubletree by Hilton Hotel Johor Bahru, kick start your holiday by checking out the nearest destinations that are within walking distance to the property which include Church of the Immaculate Conception, Institut Teknologi Tun Abdul Razak, and Komtar JBCC.

What are the property's policies for children's bedding at Doubletree by Hilton Hotel Johor Bahru?

Doubletree by Hilton Hotel Johor Bahru's policy concerning children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does Doubletree by Hilton Hotel Johor Bahru have?

Doubletree by Hilton Hotel Johor Bahru has a total of 333 rooms.

How long do guests usually stay at Doubletree by Hilton Hotel Johor Bahru?

Verified past guests that have stayed at Doubletree by Hilton Hotel Johor Bahru had an average nightly stay of 1 night at this property.

What is the typical rating that verified Business travelers' have given to Doubletree by Hilton Hotel Johor Bahru?

Verified business travelers that have stayed at this property have given Doubletree by Hilton Hotel Johor Bahru an average rating of 8.6. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with young children have given to Doubletree by Hilton Hotel Johor Bahru?

Past families with young children that have stayed at this property have given Doubletree by Hilton Hotel Johor Bahru an average rating of 8.8. You can look up more thorough customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Doubletree by Hilton Hotel Johor Bahru?

Past group travelers that have stayed at this property have given Doubletree by Hilton Hotel Johor Bahru an average rating of 8.8. You can check out more in depth customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

See map

Explore the neighborhood

What people love about Doubletree by Hilton Hotel Johor Bahru

  • 9.2

    Exceptional
    Cleanliness

    "Very good service, super clean and big room."

    Leonard

    |

    July 12, 2023

  • 10

    Exceptional
    Cleanliness

    "Well maintained, Clean, great location!"

    Steven

    |

    July 11, 2023

  • 10

    Exceptional
    Staff 

    "Friendly staff, convenient location and nice food around hotel"

    June

    |

    July 14, 2023

Overall rating:

8.8

Excellent
12,712 reviews
Cleanliness
9.2
Facilities
8.8
Location
8.7
Read all reviews >
What travelers say they love:
Room was spacious and staff at the counter were very friendl...
SIEW from Singapore
Business traveler
More about Doubletree by Hilton Hotel Johor Bahru

More about Doubletree by Hilton Hotel Johor Bahru

Doubletree by Hilton Hotel Johor Bahru

Doubletree by Hilton Hotel Johor Bahru is the perfect choice for travelers who want to take in the sights and sounds of Johor Bahru. Experience an urban escape in Johor Bahru with a stay at Doubletree by Hilton Hotel Johor Bahru, with its exceptional location right in the city center. Did you know? Johor Bahru Sentral Railway Station is just 720 m away, putting you incredibly close to one of the city's transportation systems.
At Doubletree by Hilton Hotel Johor Bahru, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Johor Bahru is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Doubletree by Hilton Hotel Johor Bahru. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Doubletree by Hilton Hotel Johor Bahru are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Doubletree by Hilton Hotel Johor Bahru are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Doubletree by Hilton Hotel Johor Bahru. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Doubletree by Hilton Hotel Johor Bahru caters to its guests varied dietary restrictions with cuisine types such as halal available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Doubletree by Hilton Hotel Johor Bahru offers an excellent variety of recreational facilities. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, hot tub, steam room and spa. Don't forget to make a visit or two to the hotel's pool.
At Doubletree by Hilton Hotel Johor Bahru, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


Around the property

Don't spend all your time inside while in Johor Bahru! Find that special item or souvenir that will commemorate your trip to Johor Bahru at Johor Bahru City Square located 530 m away.

Show less

Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

337 mentions

Breakfast

305 mentions

Swimming Pool

150 mentions

Food & Dining

98 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Washing machine
  • Wi-Fi [charges apply]
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
Restaurants on site
Makan Kitchen
  • Cuisine: Local, Malaysian
  • Menu: A-la-carte
Tosca Italian Trattoria
  • Cuisine: Italian, Seafood, Malaysian
  • Menu: A-la-carte
Axis Lounge
  • Menu: Buffet
The Food Store
  • Cuisine: American, Asian, Local
  • Menu: Buffet

Location

No 12 Jalan Ngee Heng, Johor Bahru City Center, Johor Bahru, Malaysia, 80000
Excellent
Location

8.7

Airports
  • Seletar Airport (XSP) - Singapore
    13.6 km
  • Senai International Airport (JHB) - Malaysia
    21.9 km 40 min drive
Public transportation
  • Sentral Kotaraya Bus Terminal
    210 m 4 min walk
  • JB Sentral Railway Station
    570 m 8 min drive
Hospital or clinic
  • Landmark Medical Centre Sdn Bhd
    60 m 1 min walk
Shopping
  • Johor Bahru City Square
    540 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    140 m 1 min drive

What's nearby

Popular landmarks
  • Johor Zoo
    350 m
  • Angry Birds Activity Park
    410 m
  • Johor Bahru City Square
    540 m
  • Arulmigu Sri Rajakaliamman Glass Temple
    780 m
  • Jalan Wong Ah Fook
    890 m
  • Sultan Abu Bakar State Mosque
    1.4 km
  • KSL City Mall
    2.3 km
  • Danga Bay
    4.5 km
  • Paradigm Mall Johor Bahru
    10.0 km
  • Legoland Malaysia
    15.2 km
Nearby landmarks
  • Landmark Medical Centre Sdn Bhd
    60 m
  • Church of the Immaculate Conception
    130 m
  • Hong Leong Credit Group
    210 m
  • Sentral Kotaraya Bus Terminal
    210 m
  • Institut Teknologi Tun Abdul Razak
    300 m
  • AmBank @ Jalan Tengku Azizah
    320 m
  • Komtar JBCC
    330 m
  • Johor International Convention
    340 m
  • Sultan Abu Bakar Mosque
    350 m
  • Johor Zoo
    350 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests are required to dress in smart casual clothes to access Executive Lounge. Swimwear, singlets or bathrobes or slippers are not permitted.
  • Guest must be at least 12 years old to access the Club Lounge.
  • Durian is not allowed at the property.
  • Food or fruits that have a strong smell are not allowed at the property. Otherwise charges for cleaning will apply.
  • The property requires a refundable security deposit upon check-in.
  • Airport transfer is available at an additional charge. Guests are able to contact the property after receiving booking confirmation.
  • Children under 6 can access free buffet dining with a paying adult. Child buffet charges applies children aged 6-12 years. Full adult buffet rate applies for children 13-17 years.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee128 MYR
  • Distance from city center0.5 km
  • Travel time to airport (minutes)28
Extras
  • Breakfast charge (unless included in room price)65 MYR
  • Daily Internet/Wi-Fi fee19 MYR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors17
  • Number of restaurants2
  • Number of rooms 333
  • Room voltage220
  • Year property opened2014
Parking
  • Daily parking fee0 MYR

Property announcements

The steam room will be temporarily closed for renovations from 31 July to 15 August 2023.

Reviews of Doubletree by Hilton Hotel Johor Bahru from real guests

Provided by verified guests of Agoda
8.8
Cleanliness9.2
Facilities8.8
Location8.7
Room comfort and quality8.9
Service9.0
Value for money8.6
High score for Johor Bahru
Rating
9+ Exceptional (2,065)
8-9 Excellent (842)
7-8 Very Good (826)
6-7 Good (172)
<6 Below Expectation (225)
Time of the year
Mar - May (943)
Jun - Aug (968)
Sep - Nov (1,081)
Dec - Feb (1,138)

Show reviews that mention 

Showing 4,130 verified guest comments
12345
10.0
Exceptional
estrellita from Singapore
Family with young children
Twin Deluxe
Stayed 2 nights in December 2022

Great 2 nights stay!”

It was a great 2 nights stay with my daughter and we both love it! Pros: The buffet breakfast selection was amazing, excellent staffs, clean room, complete toiletries, nice linens, the pool and the pool area with free to use inflatable ring, vest and water gun, free ice cream in the pool my kid loved it so much! The lack of bath tub in the room was fine because they have jacuzzi with a nice view. There’s also a cafe in the lobby that sells great coffee and yummy pastries. Cons: (for coffee lover like me) I would give it a 10 if there was a coffee maker in the room not just a kettle. Nowadays even a 3 star hotel provides nespresso machine. But overall we had a great experience and will definitely stay here again.

Reviewed January 07, 2023

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10.0
Exceptional
Harwinder from Malaysia
Family with young children
King Deluxe Room
Stayed 1 night in November 2021

Best cookie ever!”

This was our first time staying at Hilton and we were extremely satisfied. We were a bit skeptical, thinking since the lockdown just finished, hotels will not have kept their rooms in the best conditions or if they laid off their staff, the quality would have gone down. But it was definitely not the case for Hilton! Everything was spotless and service from checking in until checking out was excellent. Breakfast is the best we’ve had so far. Excellent service by all staff at Makan restaurant and the choices were really overwhelming! Only complaint we have was the dinner we ordered. We were really looking forward to a delicious dinner (after reading reviews about excellent breakfast at Hilton when we booked the hotel) so it was really a total letdown when the food arrived, cold and not tasty at all. Quantity was good, for the price, but so sorry to say that we really didn’t like the taste at all. The paneer kadai tasted like caramelized onion… tandoori chicken didn’t really taste like tandoori chicken and didn’t look fresh. The burger was ok, not great, but it was fine. If the dinner was even half as good as their breakfast spread, it would have been the best stay we’ve had in Johor ever! In summary: Service is excellent Room is spotless with comfortable bed Breakfast is excellent In-room food can be better Thanks Hilton, we will definitely come back again and will also try your other hotels… Oh and one final note: their welcome cookie is the best ever! I was hoping they would also give goodbye cookies when we checked out… that would have been a perfect ending to an almost perfect stay at Hilton!

Reviewed November 02, 2021

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10.0
Exceptional
Li from Singapore
Couple
King Deluxe Room
Stayed 1 night in January 2023

Good room, service, breakfast, location”

Ideal location - nearby checkpoint, famous eateries, malls. Breakfast was extensive and tasty. Tried the fitness center - clean but not many machines. Did not try pool as it was raining, but pool area looks good. Staff were friendly and warm. Would definitely stay here again.

Reviewed January 27, 2023

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10.0
Exceptional
Abdul from Singapore
Family with young children
King Guest Room
Stayed 2 nights in January 2023

Best Hotel Experience in JB ”

Service was impeccable , checking in/out with zero hassle. Breakfast spread were awesome and highly recommended. We called for Room service and tried there Nasi Goreng Kampung, zero regrets. Rooms were spacious and clean. Like you would expect from a Hilton Experience. Thank you

Reviewed January 20, 2023

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10.0
Exceptional
Siti from Singapore
Couple
King Deluxe Room
Stayed 1 night in January 2023

5 stars and the best in JB!”

Hotel always the best for their buffet with nice ambiance and amazing staffs. The room is spotless clean and the swimming pool is great. Not more than 1.4m depth but it just freezing cool in the morning..:) Suggestion: Bath Tub please!

Reviewed January 12, 2023

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10.0
Exceptional
Si from Singapore
Family with teens
Twin Executive Room
Stayed 2 nights in November 2022

Best service!”

Perfect hotel to relax and unwind for a few days! The service is impeccable, it was very comfortable and enjoyable 😁 rooms were clean, but connecting rooms might be noisy if you unfortunately have inconsiderate neighbours. Do contact the hotel management if anything arises, they are really hospitable. The cookies upon arrival was a wonderful touch! Check-in and check-out was certainly smooth and there was no waiting time at all 😊

Reviewed November 16, 2022

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10.0
Exceptional
Charmaine from Philippines
Couple
King Deluxe Room
Stayed 1 night in December 2022

Hilton is consistently the best”

What else to say if it's Hilton? Of course it's always a best experience. Comfort, cleanliness, luxury and sumptous buffet always comes with a price. But when you need a comfortable stay especially on New Year's even, you cannot go wrong with Hilton

Reviewed January 01, 2023

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10.0
Exceptional
Soffynna from Malaysia
Family with young children
King Deluxe Room
Stayed 2 nights in December 2022

Perfect”

Perfect this time of trip. 2 rooms with my parents and a 5 years old. Went there for food hunting in Stulang and pasar karat. Location is perfect. Very near to both places. During the day, enjoy the time with my son in the pool and after that for the spa. Most of time relaxing in the spacious room. So ya… overall is perfect

Reviewed January 10, 2023

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10.0
Exceptional
Shasheendra from Malaysia
Couple
King Guest Room
Stayed 2 nights in February 2022

A very pleasant stay. ”

Starting with their hospitality at its best. Welcomed by the staff really well. Almost everyone greeted during the 3D2N stay. They provided warm tasty choc cookies during check in process. The lift service was super fast. The hotel ambiance was just right at every corner & they do keep it nice with some lovely scent smell around. The room was just perfect!. Well arranged, great lighting, super clean, comfortable bed, nice view, ac temp perfect & the rain shower temperature was the best! Room service attented super fast. They do have a pool, sauna & a gym on the 13th floor. Should be rebranded to 5 star just like the one in KL. Compared to some other 5 star hotels, Doubletree JB is way much better.

Reviewed February 17, 2022

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10.0
Exceptional
Syed from Malaysia
Family with young children
Guest Twin Room
Stayed 1 night in September 2021

Can get enough of The Cookies!”

The best for me and my family. Greeted with some cookies that are fresh from oven (my children love them and very delicious). Booked for 2 rooms. The rooms are very comfortable for us to stay there. We have a difficulty upon arrival (because we booked thru Agoda and can't request for same floor rooms and connecting doors) but reception staff very efficient and give us what we requested (upon availability). Breakfast are the best for me so far but not very much choices (due to MCO). But at the end we all have a great time staying at Double Tree JB. Hope we can stay there again on the future!

Reviewed May 20, 2022

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10.0
Exceptional
Patricia from Singapore
Family with teens
King Guest Room
Stayed 1 night in December 2022

Good comfortable stay”

Simply awesome. From check in to check out. Process was seamless and hassle free. Good for travellers who has car. Carpark is well maintained and directly connected to hotel lobby. Opposite the hotel have eateries and a massage place.

Reviewed December 27, 2022

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10.0
Exceptional
Mohamad from Singapore
Group
Twin Deluxe
Stayed 1 night in July 2022

Great hotel with Excellent Service ”

Check-in was smooth. Upon arrival, was provided with their signature cookies. Great awesome cookie. Able to get a connecting room with late checkout. Room is clean and spacious. The gym and swimming pool can only be access by hotel occupant. It’s well maintained and clean. The breakfast was well spread. Can choose from Malay, Chinese, India and Western. If you love spicy, try their sambal udang or sambal bawang. It’s super nice!

Reviewed July 09, 2022

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10.0
Exceptional
nazirah from Malaysia
Group
Guest Twin Room
Stayed 2 nights in November 2021

It was good”

Stayed there for 3D2N, it was great, front desk staff was friendly (i checked in and out with Ms. Ain) no que at all, just stand there and the staff straight away invite you to their counter, they are always ready to help you and offer you warm cookies upon checking in. Free parking space (the only downside is that we hv to come down to lobby to validate parking ticket each time). The room is clean and neat, water pressure for rain shower is great, love it so much. Breakfast at Makan Kitchen was good too. And the staff are all so efficient and helpful. I guess due to covid SOP, most of the food are served by staff but just tell them how much you want, they'll fill up your plate generously.

Reviewed November 29, 2021

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10.0
Exceptional
Ellyrafiqa from Malaysia
Solo traveler
King One Bedroom Suite
Stayed 1 night in October 2022

Very spacious”

Very happy with service and stay. The only downside is there was not enough parking so I had to park at the neighboring building, quite lonely carpark at night for a solo lady traveler like myself. Room was great, clean and comfortable.

Reviewed December 19, 2022

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10.0
Exceptional
Bernard from Singapore
Couple
King Deluxe Room
Stayed 1 night in December 2022

1st Wedding Anniversary”

The staff of Double Tree able to accommodate to my request of having a special wedding anniversary room decoration and a free late check out on the last day. There are also free carparking for guest. Shuttle bus services were provided to JPO and Mid Valley shopping centre. What amazed me is their wide variety of breakfast choices for their buffet. Will definitely revisit Double Tree. Well done and thanks for the wonderful experience!

Reviewed December 17, 2022

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10.0
Exceptional
Abdul from Czech Republic
Group
King One Bedroom Suite
Stayed 1 night in December 2020

Amazing, comfortable and memorable stay!”

DoubleTree by Hilton Hotel is one of the best hotels that I have had stayed. The most apparent and obvious positive feedback goes to it’s absolute excellent customer service. There’s no doubt about it! We all stayed in the hotel for a birthday celebration of our mother’s, 5 of us were staying in two connecting rooms next to each other - King One Bedroom Suite and Double Double Guest Room. Prior to the arrival, we requested for both of the rooms to be ready between 12-1PM for an early check-in, at the highest floor and next to each other. All requests were very well noted and taken care. The in-room service was excellent though it was a little bit slow. The foods served were all good especially the Char Kway Teow! Scrumptious! In terms of the rooms, they were very cleaned, comfortable and cozy except the bathroom in the suite didn’t have a lock but overall was very spacious. In summary, we all had a very pleasant and memorable stay! Kudos to the whole team of DoubleTree by Hilton Hotel Johor Bahru!

Reviewed December 13, 2020

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9.6
Exceptional
Chung from Malaysia
Family with young children
Twin Deluxe
Stayed 2 nights in November 2022

Appreciation”

My family and I had a very pleasant and perfect stay in DoubleTree by Hilton! The room was clean, swimming pool was great, and the housekeeping team and receptionists were very friendly and polite as well! Upon checking in, we were given cookies as a welcome gift which was quite delicious to my surprise! Not to mention also the breakfast was fantastic and there are a variety of food to choose from. Kudos to the DoubleTree by Hilton entire team and keep up the good work! It is undoubtedly a 10 star rating from me! I will definitely come back for my next trip.

Reviewed December 12, 2022

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10.0
Exceptional
WEI from Singapore
Family with young children
King Executive Room
Stayed 1 night in November 2022

Beautiful hotel with warm hospitality ”

Thoroughly enjoyed our 1-night stay at Doubletree by Hilton! The welcome cookies, excellent breakfast, free parking and smiles all made our stay memorable. We are already planning our next few stays here in 2023!

Reviewed November 27, 2022

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10.0
Exceptional
ANN from Malaysia
Group
Twin Deluxe
Stayed 1 night in September 2022

Exceptional”

Me and my friends had a great and memorable experience stay at this hotel for our friend's birthday celebration. Thanks to the hotel and staffs for making effort in preparing the complimentary cake with origami towel deco and birthday wishing handmade card at this peak season (school holiday). The staffs are all very friendly and helpful. Besides, the breakfast is one of the best we ever had. There are various types of food and choices and we are very satisfied with it. p/s: the welcoming cookies is the best!👍Not too sweet but taste good.

Reviewed September 08, 2022

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10.0
Exceptional
Nurul from Singapore
Family with young children
King Deluxe Pool View
Stayed 1 night in January 2023

Great ”

Last minute had to book hotel due to heavy traffic. Really appreciate how quick and accommodative the reception staff was. His name was anas if I remember correctly. The cookies was nice and warm. Really enjoy the stay

Reviewed January 28, 2023

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