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Doubletree by Hilton Hotel Johor Bahru
Doubletree by Hilton Hotel Johor Bahru
Doubletree by Hilton Hotel Johor Bahru
Doubletree by Hilton Hotel Johor Bahru
Doubletree by Hilton Hotel Johor Bahru
Doubletree by Hilton Hotel Johor Bahru
Doubletree by Hilton Hotel Johor Bahru
Removed from saved list

8.7

Excellent

9,362 reviews

9,362 reviews

Housekeeping524
Breakfast246
View45

Good location, complete amenities, good spread breakfast buffet & ultimately welcoming & friendly staff.

Khairul
- Dec 12, 2021
Highly rated by guests – 94% would recommend
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Angry Birds Activity Park 410 m
Johor Bahru City Square 540 m
Jalan Wong Ah Fook 890 m
Sultan Abu Bakar State Mosque 1.4 km
Danga Bay 4.5 km
Legoland Malaysia 15.2 km
Nearby landmarks
Landmark Medical Centre Sdn Bhd 60 m
Church of the Immaculate Conception 130 m
Hong Leong Credit Group 210 m
Sentral Kotaraya Bus Terminal 210 m
Institut Teknologi Tun Abdul Razak 300 m
AmBank @ Jalan Tengku Azizah 320 m
Komtar JBCC 330 m
Johor International Convention 340 m
Sultan Abu Bakar Mosque 350 m
Johor Zoo 350 m
Free Wi-Fi

Doubletree by Hilton Hotel Johor Bahru

No 12 Jalan Ngee Heng, Johor Bahru City Center, Johor Bahru, Malaysia, 80000 - See map

This property is in high demand!

24 travelers have booked today.

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 220 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Johor Bahru

  • Hot tub

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Johor Bahru every 1 minutes on Agoda.com
Value for money8.5
Distance to city center0.5 km
Location rating8.6
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport13.6 km

Rooms available at Doubletree by Hilton Hotel Johor Bahru

Excellent
Room comfort & quality

8.9

Presidential Suite
...
  • Room size: 156 m²/1679 ft²
  • City view
  • 1 king bed
Enter dates to see prices
One Bedroom Deluxe Suite
...
  • Room size: 64 m²/689 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
King Executive Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Executive Room
...
  • Room size: 31 m²/334 ft²
  • View view
  • 2 single beds
Enter dates to see prices
King Deluxe Room
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Twin Deluxe
...
  • Room size: 31 m²/334 ft²
  • View view
  • 2 single beds
Enter dates to see prices
King Guest Room
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
King One Bedroom Suite
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Guest Twin Room
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
2 Bedroom Deluxe Family Suite W/Lounge Access
...
  • Room size: 93 m²/1001 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Doubletree by Hilton Hotel Johor Bahru have a hot tub?

A hot tub is one of the facilities available at Doubletree by Hilton Hotel Johor Bahru.

What time is check-in and check-out at Doubletree by Hilton Hotel Johor Bahru?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Doubletree by Hilton Hotel Johor Bahru?

Doubletree by Hilton Hotel Johor Bahru is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 128 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Doubletree by Hilton Hotel Johor Bahru also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Doubletree by Hilton Hotel Johor Bahru has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Johor Bahru with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Doubletree by Hilton Hotel Johor Bahru?

Start your mornings right, with the continental and buffet breakfast options offered at Doubletree by Hilton Hotel Johor Bahru. Adults can enjoy breakfast offered with an additional charge of 55 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Doubletree by Hilton Hotel Johor Bahru?

Doubletree by Hilton Hotel Johor Bahru features 2 on-site restaurants for your dining convenience. Chinese cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Doubletree by Hilton Hotel Johor Bahru?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Doubletree by Hilton Hotel Johor Bahru. Services for wireless internet and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Doubletree by Hilton Hotel Johor Bahru?

On-site venues and convenient event services make Doubletree by Hilton Hotel Johor Bahru an ideal choice for hosting events such as corporate events, conferences and meetings. The 5 venues can accommodate up to 80 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Doubletree by Hilton Hotel Johor Bahru?

Doubletree by Hilton Hotel Johor Bahru does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Doubletree by Hilton Hotel Johor Bahru?

Sentral Kotaraya Bus Terminal is the closest train, metro, or bus station, about 210 m away from Doubletree by Hilton Hotel Johor Bahru.

What restaurants are nearby Doubletree by Hilton Hotel Johor Bahru?

Doubletree by Hilton Hotel Johor Bahru is located in Johor Bahru City Center, famous for good restaurants such as Tosca at DoubleTree by Hilton Johor Bahru, Restoran Vedhas and Chicken King.

What popular shopping places are close to Doubletree by Hilton Hotel Johor Bahru?

Doubletree by Hilton Hotel Johor Bahru is located in Johor Bahru City Center area which features shopping places such as Johor Bahru City Square, KSL City Mall and Komtar JBCC.

What are popular attractions near Doubletree by Hilton Hotel Johor Bahru?

Doubletree by Hilton Hotel Johor Bahru is located in Johor Bahru City Center area, which is famous for attractions such as Angry Birds Activity Park, Johor Zoo and Arulmigu Sri Rajakaliamman Glass Temple.

What popular beaches are close to Doubletree by Hilton Hotel Johor Bahru?

Doubletree by Hilton Hotel Johor Bahru is located in the Johor Bahru City Center area, which includes Lido Beach and Pulau Tinggi.

What popular natural sightseeing spots are close to Doubletree by Hilton Hotel Johor Bahru?

Doubletree by Hilton Hotel Johor Bahru is located in the Johor Bahru City Center area, which is famous for natural sightseeing destinations such as JB-SG Taxi Stand, Cagar Hill Park and Kedai Pakcik.

Show more questions
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Explore the neighborhood

What people love about Doubletree by Hilton Hotel Johor Bahru

  • 10

    Exceptional

    "Good location, complete amenities, good spread breakfast buffet & ultimately welcoming & friendly staff."

    Khairul

    |

    December 12, 2021

  • 10

    Exceptional

    "Definitely will come again."

    Khairul

    |

    December 12, 2021

  • 10

    Exceptional

    "Really fantastic place to stay."

    Allen

    |

    December 9, 2021

Overall rating:

8.7

Excellent
9,362 reviews
Cleanliness
9.1
Facilities
8.8
Location
8.6
Read all reviews >
What travelers say they love:
Breakfast at Makan Kitchen was good too.
nazirah from Malaysia
Group
More about Doubletree by Hilton Hotel Johor Bahru

More about Doubletree by Hilton Hotel Johor Bahru

Strategically located in central business district and only minutes away from major shopping, business and historical icons of Johor, Doubletree by Hilton Hotel Johor Bahru extends a homecoming warmth to all travelers. With its convenient location, the property offers easy access to the city's must-see destinations.

Doubletree by Hilton Hotel Johor Bahru offers 335 well-appointed guestrooms of various styles that meet the needs of every kind of traveler, either for business travels or a group attending an event or wedding held in one of the wedding venues with a variety of wedding packages to choose from. All rooms feature thoughtful amenities such as air conditioning, mini bar, satellite/cable channels, coffee/tea maker and ironing facilities to ensure an unparalleled sense of comfort.

Enjoy a gastronomic adventure at the hotel's three on-site restaurants. Take advantage of the great recreational facilities at the hotel including an outdoor pool, steam rooms, whirlpools and the 24-hour fitness center by Techno Gym. With its unrivaled services and amenities, guests will find that Doubletree by Hilton Hotel Johor Bahru is the perfect choice for business or vacation.

Show less
Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

337 mentions

Breakfast

305 mentions

Swimming Pool

150 mentions

Food & Dining

98 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Playground
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Laptop safe box
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [charges apply]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Makan Kitchen

  • Cuisine: Local, Malaysian
  • Menu: A-la-carte

Tosca Italian Trattoria

  • Cuisine: Italian, Seafood, Malaysian
  • Menu: A-la-carte

Axis Lounge

  • Menu: Buffet

The Food Store

  • Cuisine: American, Asian, Local
  • Menu: Buffet
Location
No 12 Jalan Ngee Heng, Johor Bahru City Center, Johor Bahru, Malaysia, 80000
Excellent
Location

8.6

Airports

  • Seletar Airport (XSP) - Singapore
    13.6 km
  • Senai International Airport (JHB) - Malaysia
    21.9 km 40 min drive

Public transportation

  • Sentral Kotaraya Bus Terminal
    210 m 4 min walk

Hospital or clinic

  • Landmark Medical Centre Sdn Bhd
    60 m 1 min walk

Shopping

  • Johor Bahru City Square
    540 m

Convenience store

  • On-site

Cash withdrawal

  • ATM
    140 m 1 min drive
What's nearby

Popular landmarks

  • Angry Birds Activity Park
    410 m
  • Johor Bahru City Square
    540 m
  • Jalan Wong Ah Fook
    890 m
  • Sultan Abu Bakar State Mosque
    1.4 km
  • Danga Bay
    4.5 km
  • Legoland Malaysia
    15.2 km

Nearby landmarks

  • Landmark Medical Centre Sdn Bhd
    60 m
  • Church of the Immaculate Conception
    130 m
  • Hong Leong Credit Group
    210 m
  • Sentral Kotaraya Bus Terminal
    210 m
  • Institut Teknologi Tun Abdul Razak
    300 m
  • AmBank @ Jalan Tengku Azizah
    320 m
  • Komtar JBCC
    330 m
  • Johor International Convention
    340 m
  • Sultan Abu Bakar Mosque
    350 m
  • Johor Zoo
    350 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests are required to dress in smart casual clothes to access Executive Lounge. Swimwear, singlets or bathrobes or slippers are not permitted.
  • Guest must be at least 12 years old to access the Club Lounge.
  • Durian is not allowed at the property.
  • Food or fruits that have a strong smell are not allowed at the property. Otherwise charges for cleaning will apply.
  • The property requires a refundable security deposit upon check-in.
  • Airport transfer is available at an additional charge. Guests are able to contact the property after receiving booking confirmation.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee128 MYR
  • Distance from city center0.5 km
  • Travel time to airport (minutes)28

Extras

  • Breakfast charge (unless included in room price)55 MYR
  • Daily Internet/Wi-Fi fee15 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors17
  • Number of restaurants2
  • Number of rooms 333
  • Room voltage220
  • Year property opened2014

Parking

  • Daily parking fee0 MYR
Property announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Reviews of Doubletree by Hilton Hotel Johor Bahru from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.1
Facilities8.8
Location8.6
Room comfort and quality8.9
Service8.9
Value for money8.5
High score for Johor Bahru
Rating
9+ Exceptional (1,578)
8-9 Excellent (766)
7-8 Very Good (750)
6-7 Good (160)
<6 Below Expectation (184)
Time of the year
Mar - May (744)
Jun - Aug (772)
Sep - Nov (949)
Dec - Feb (973)
Don't miss out!Users are booking a place in Johor Bahru every 1 minutes on Agoda.com
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Show reviews that mention 

Showing 3,437 verified guest comments
12345
10.0
Exceptional
Abdul from Czech Republic
Group
King One Bedroom Suite
Stayed 1 night in December 2020

Amazing, comfortable and memorable stay!”

DoubleTree by Hilton Hotel is one of the best hotels that I have had stayed. The most apparent and obvious positive feedback goes to it’s absolute excellent customer service. There’s no doubt about it! We all stayed in the hotel for a birthday celebration of our mother’s, 5 of us were staying in two connecting rooms next to each other - King One Bedroom Suite and Double Double Guest Room. Prior to the arrival, we requested for both of the rooms to be ready between 12-1PM for an early check-in, at the highest floor and next to each other. All requests were very well noted and taken care. The in-room service was excellent though it was a little bit slow. The foods served were all good especially the Char Kway Teow! Scrumptious! In terms of the rooms, they were very cleaned, comfortable and cozy except the bathroom in the suite didn’t have a lock but overall was very spacious. In summary, we all had a very pleasant and memorable stay! Kudos to the whole team of DoubleTree by Hilton Hotel Johor Bahru!

Reviewed December 13, 2020

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10.0
Exceptional
E.H. from Singapore
Group
King Guest Room
Stayed 2 nights in July 2014

Exceeded Expectations”

Location, Staff, Service

Great location, a short walk to City Square Mall. Gorgeous pool and gym, the only downside being that they are not open 24 hours. The best aspect of DoubleTree is their staff. One of my travelling partners experienced an unexpected slipped disc - which meant immobility due to the severe pain. Needless to say, being in a foreign country with an injured companion was unexpected and I was at a loss for what to do and how to seek treatment. I then called Reception. The DoubleTree staff came up within minutes with a wheelchair, and a few of their staff wheeled my companion to the nearby hospital for medication and an x-ray. As they understood the gravity of the situation, they automatically extended our check out time and, upon request, helped arrange for economical transport back home. DoubleTree is a gorgeous, new hotel with wondrous amenities. However, their staff is what makes the hotel - sincere, caring service which befits the "Hilton" reputation and far exceeded my expectations. Needless to say, the next time I return to Johor Bahru, I will be staying at DoubleTree again.

Reviewed July 24, 2014

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9.7
Exceptional
Siew from Malaysia
Couple
King Deluxe Room
Stayed 2 nights in September 2014

Warm, Friendly Hotel”

The friendly and helpful staff, the aesthetic of the hotel, the food

Kudos to Doubletree by Hilton Johor Bahru. My partner and I had a wonderful 2 days stay at the hotel. We were checked in to a smoking room although i have specifically requested for a non smoking room. When this was highlighted, immediate reassurance and action was given and we were transferred to a non smoking room on the day itself. The room was aesthetically pleasing and comfortable. The staff are always smiling and looking for ways to assist. Also had great dining experience at Tosca - love the ambience. The only one negative comment is on the water heater - it somehow can become either too hot or too cold and can't seemed to 'normalize' or 'stay' at the temperature set. All in all, a wonderful experience and will definitely return to the hotel.

Reviewed September 16, 2014

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9.6
Exceptional
Rahinah from Singapore
Couple
King Accessible Guest Room
Stayed 2 nights in October 2019

First staycay in JB”

My hubby and I stayed at Doubletree by Hilton JB from 24 to 26 Oct 2019 and I had no regrets choosing this accommodation for our very first staycation over in Johor Bahru! Room was super clean, spacious and the staff even presented my husband a cake for his mini birthday celebration! Our room was located on the 15th floor and facing the pool - I am happy with the view too! The breakfast buffet, as many have commented, was delightful (a wide variety of food were made available for guests). We will be back for sure, thank you Doubletree by Hilton! :)

Reviewed October 27, 2019

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8.7
Excellent
Dennis from Singapore
Couple
King Guest Room
Stayed 1 night in December 2015

Good over-the-weekend staycation”

Customer service, Room standards, cleanliness

Had a great staycation at doubletree by Hilton Johor Bahru! The location of the hotel was pretty convenient. It's just a 10mins walk from City Square. Checked in after 3pm and was very pleased by the service. I was served by Azwan. His service was superb. In fact, all the staffs in the hotel are full of smiles. They are very friendly and hospitable as well. We booked a King Guest room, I must say the room was fantastic - Clean and luxurious. It is also v spacious. Breakfast at level 1 has a wide spread of selection - from Malay, Indian, Chinese to western breakfast. However, the food is not quite up to my likings. Still, the breakfast was good. Overall, I will recommend this hotel to everyone. This is especially good for couples. The service and quality is top-notch. Will definitely revisit when im back! Thank you for the great experience!

Reviewed December 08, 2015

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9.0
Exceptional
Eun from South Korea
Business traveler
Guest Twin Room
Stayed 3 nights in April 2015

The hotel was great until I took a taxi.”

Things are clean, most of staff were kind, helpful.

I stayed in Double tree by Hilton Johor Bahru for 3 days. Room was very clean, and well-organized. Staff were very helpful at first. However, something wrong with the shower booth, and water was leaked from the booth, I had to clean up every time I took a shower. Also, I asked how much I had to pay for taxi from hotel to airport. All the staff guaranteed that it would only cost under 50. When my friend left early I could meet my taxi driver. And he told me it will cost 100. So I asked concierge about this again, they guaranteed it will cost under 70. So I believed what they said. For the last time, I asked about price to the staff before I left the hotel, and she didn't really replied my questions, and seemed like she didn't really care. When I get on the taxi, the driver changed some kind of setting for the meter, and he said the price is more than 100. I believed the staff and concierge, but the driver ripped me off. When I got airport the taxi price was almost 110. I ended up paying everything and very disappointed. If all the staff doesn't guaranteed about the price, I would have catch a taxi by myself. But they guaranteed about the taxi driver, and taxi price. I think I asked about taxi price several times but no-one told me it will cost almost 110. I probably not gonna stay in this hotel again because I cannot trust staff, concierge, and driver. Last impression is important as much as the first impression.

Reviewed April 11, 2015

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8.8
Excellent
Martin from Indonesia
Family with young children
King Guest Room
Stayed 2 nights in July 2016

Excellent and superb ”

- Location is very close to JB city square. very convinience due it is a a walking ditance (Approx. 200 m). However, during our stay, the road still under construction. - The hotel was very clean and meeting my expectation. very comfortable to stay. - Staff: The hospitality was very excellent from all the staff: receptionist, waiter, house keeping staff, kitchen staff, and other staff we've met there. - Food and beverage: The Makan Kitchen restairant was excellent. wide variety of food was serve there. From local food, oriental, and western food were serve very well and the test was also thumbs up. we have ordered in room dining several times. the taste and the service were outstanding. very recommended. - Facilities: Free wifi was not available at the guest room. we were very disappointed to know this. Currently, wifi connection is a standard facility in the major and well known like Double tree Hilton. Another Cons from this hotel was the guest parking was not free. The charge is reasonable about MYR per day. However, i was expecting this should be a privilege for in house guest. Hopefully, this suggestion is accepted by the Double Tree Johor Bahru Management. The size of the swimming pool also small. with several guests swimming at the same time then swimming there no longer comfortable because of limited space.

Reviewed July 04, 2016

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10.0
Exceptional
Nur from Singapore
Couple
King Deluxe Room
Stayed 1 night in October 2017

A very beautiful stay!”

No cons! From the welcoming upon arrival, the check in to the staffs to the room to the pleasant surprise and also not forgetting to the spread of a very fabulous breakfast, everything is so beautiful. Definitely this stay is not going to be my last time. Worth your every penny! Thank you so much Doubletree by Hilton Johor Bahru for this amazing stay even its for a night!

Reviewed November 01, 2017

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9.3
Exceptional
Rachel from Singapore
Couple
Guest Twin Room
Stayed 1 night in July 2015

Lives up to the Hilton standard”

the scrumptious breakfast buffet, customer service and hotel condition

Hotel is conveniently located within 10-min walk from Johor Bahru City Square & Komtar JBCC & quite easy to find. Room was modern and spacious with comfortable twin double beds. Room amenities were well-maintained. Probably the only grouse was we only found out that we could get other types of pillows by calling the Care Line after 11pm, and there was no one to pick up the call when I tried calling. So we had to make do with the overly-soft and flimsy standard pillows in the room. Our room booking included breakfast at the hotel's Makan Kitchen and we must say it was a wise choice. The breakfast buffet spread was really scrumptious, and were of good quality too. Really an enjoyable meal to start the day with. Make sure you allocate enough time for breakfast!

Reviewed July 19, 2015

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9.7
Exceptional
Charlotte from Singapore
Family with young children
Twin Accessible Guest Room
Stayed 1 night in July 2015

Fantastic Service at Doubletree Hilton JB”

Staff Service, Cleanliness, Ambience

We were 3 adults and 2 young children having a night's staycation at Doubletree, the service by their staff totally amazed me and I forgotten that I'm in Johor Bahru, they were smiling from the point I touch down from my cab, the door men, reception staff etc.....we were given 5 warm cookies, snacks and welcome drinks which exceeded my expectations, I think they deserve a 5 star for their hospitality! As for the breakfast, they have a wide selection of food, however I noticed that some of the cooked food had turned cold and hence it doesn't taste as nice. Hope the hotel can take note of that. Otherwise, I am very impressed with this JB hotel and would love to have my staycation there again.

Reviewed August 03, 2015

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10.0
Exceptional
michelle from Malaysia
Group
King Guest Room
Stayed 1 night in December 2016

superb”

I went to Johor Bahru with my mother. She can't really walk and we need a wheelchair Value for money - the room is slightly smaller with the price published. But, the services and food provided are extremely good. Location - It is not a problem for me as I am driving there. However, it is very near with the immigration place - as my friend came from Singapore and they need only 10 minutes walk to the hotel. Overall, I felt this hotel is convenient. Cleanliness - very clean - good! Staff - very attentive and caring. They will assist where ever you are in hotel. As I told earlier, my mother need a wheelchair. I've requested upon I reached at reception counter. They check out immediately if they still have wheelchair for me, fortunately yes. They push the wheel chair near to my mother and assist her to get into wheel chair. Moreover, I've ordered room service and told them my friend's birthday, they also top up with cupcake for FOC. Very good! They also very warm welcoming their guest. Feel very comfortable and nice. Facilities - Pool is small. We need to pay for the car park, although not really expensive. Restaurant - food is delicious and a lot varieties. Worth to purchase room and breakfast together. Overall, I am satisfied with this hotel. Recommended for good service hotel.

Reviewed December 21, 2016

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8.8
Excellent
Trung from Vietnam
Couple
King Deluxe Room
Stayed 1 night in May 2016

Good hotel, convenient location in Johor Bahru”

- The hotel is within walking distance from City Square shopping mall and CIQ. The location is very convenient for those from Singapore taking public transport to Johor Bahru. - Hotel's staff are polite and professional. - When you are checking in, you would be given a packet of warm biscuit, which taste pretty good to me. - Swimming pool is rather small but good enough for playing around with kids. - Steam room and Jacuzzi are good. When I visited last Sunday afternoon, they were empty, and you can have your own private Jacuzzi, which overlook the city. - King room with view is clean, however, only partial view of the straits of Johor as it is blocked by other tower. - Good selection for breakfast. - The Italian restaurant on 13rd floor serves generous portions with very reasonable price. The ingredients are fresh.

Reviewed May 24, 2016

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8.8
Excellent
Yu from Malaysia
Group
King Guest Room
Stayed 1 night in January 2017

One of the most exceptional hotel in JB”

I have stayed in many hotels in the Johor Bahru metropolitan area over the past 20 years and I have stayed in all the big names including the medium ones, but I must take my hat off to DoubleTree Hilton as the most exceptional of them all. From the check-in to the room the experience was seamless and the staff were simply professional, warm and friendly. In any case it is worth the money spent! When I stayed they had some problems with air-conditioning which I am sure has been rectified since though I will say they have limited parking at their hotel.

Reviewed December 12, 2017

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9.7
Exceptional
Lindy from Singapore
Group
Twin Deluxe
Stayed 1 night in July 2015

Upper class hotel in Johor Bahru”

location, ambience, brand name

We booked a package from Singapore to Mersing jetty to Tioman Island from Travel Delight. On the way back from Mersing jetty to Singapore, it was a very long drive, so wI decided to take a rest by staying the night in Johor Bahru before continuing the journey back to Singapore. Doubletree does justice to the Hilton name.

Reviewed July 20, 2015

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9.7
Exceptional
Keng from Malaysia
Business traveler
King One Bedroom Suite
Stayed 2 nights in April 2015

great hotel with a great city location ”

location, quality, service

This hotel is within walking distance to johor bahru city square. Since it is still new everything is in great condition. The lobby is minimalist design yet warm. Drinks are also served there. Not far away is the main dining area, but the food is not great. The selection for breakfast is great, but lacks flavor. The gym is small but adequate and open 24 hours. the pool area is very nice but not meant for laps. The rooms are a nice size and nicely designed. But hotwater is only warm. Yes I would recommend others to stay here.

Reviewed April 28, 2015

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9.6
Exceptional
joey from Singapore
Couple
King Guest Room
Stayed 2 nights in February 2019

Good for staycation”

The room is clean and tidy. Good view of the parts of Johor Bahru. Walkable distance to City Square and Komtar Shopping Centre. Is the opposite of a row of shophouses that sells nice local food. The breakfast buffet spread is amazing! Impressed with the number of selections, freshly squeezed fruit juices upon ordering and free flow gelato ice creams. Variety of food changes too! Nice room that is clean, facilities in the hotel is adequate. Also, loving the fresh baked cookies that were given upon check-in!

Reviewed February 19, 2019

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9.3
Exceptional
Mang from Malaysia
Couple
King Guest Room
Stayed 1 night in June 2015

Best hotel in Johor Bahru ”

Location, environment, room

Very slow check in, we were only checked in at 5pm despite reaching at 2:45pm. P.s. Official check in time is 3pm. However, the staff made up for it by giving us late check out. Great spacious room, good rain shower n nice amenities. Hotel in room dining is great. attentive n polite staff. Good breakfast spread. Don't feel like Johor bahru at all. Walking distance to JBCC & city square & CIQ. Point to note: in room wifi is chargeable.

Reviewed June 05, 2015

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9.3
Exceptional
Mirta from Singapore
Couple
King Guest Room
Stayed 2 nights in May 2015

Best hotel in JB”

Location, Cleanliness, Value

After staying at a handful of hotels in Johor Bahru, I feel that Doubletree is among the best. Cookie and lounge upon check-in, clean and modern rooms, walking distance to City Square Mall, I would definitely stay here again the next time!

Reviewed October 18, 2015

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10.0
Exceptional
Melania from Philippines
Family with young children
Twin Executive Room
Stayed 2 nights in October 2015

Wonderful stay at Doubletree”

My family and I had a wonderful stay at Doubletree. Everything in the hotel is great-the staff, room,food,location, service. Great value for your money

The hotel is situated near JBCIQ. Very near shopping malls and bus stations. There are convenience store & restaurants infront of the hotel. We booked a room in the 26th floor so we had access to the Executive Lounge. My booking did not include breakfast,but in the Executive Lounge there's a small breakfast buffet, free drinks the whole day and cocktails (dinner for us because they also have rice) from 6-8pm. So it's really worth your money. You can walk from JBCIQ to the hotel, around 15minutes, the only problem is the on-going construction of the road at the back of Komtar mall, there's no pedestrian lane or a stop light, and so you are forced to ride a taxi for your safety-only RM8. Everything in the hotel is great, and unlike in other hotels, the staff here do not wait for you to give them a tip. And after a tiring day at Legoland, Doubletree made our stay in johor relaxing. We'll definitely stay here again if ever we visit johor.

Reviewed November 05, 2015

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10.0
Exceptional
Zeng from Malaysia
Family with young children
2 Bedroom Deluxe Family Suite W/Lounge Access
Stayed 2 nights in September 2017

Excellent hotel with awesome hospitality”

this is my 6th time staying in Doubletree johor bahru. the reason why we keep coming back is because of the staff. they are very polite and helpful, and will go the extra mile to make you feel at home. shout out to duty manager Tammie who made our trip a memorable one.

Reviewed September 20, 2017

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