Doubletree by Hilton Hotel Johor Bahru
Double Double Executive Room - Guestroom Doubletree by Hilton Hotel Johor Bahru
Lobby Doubletree by Hilton Hotel Johor Bahru
Lobby Doubletree by Hilton Hotel Johor Bahru
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8.7
Excellent
1.1% this month
/10
(4713 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
Available
  • Landmark Medical Centre Sdn Bhd60 m
  • Church of the Immaculate Conception130 m
  • Hong Leong Credit Group210 m
  • Sentral Kotaraya Bus Terminal210 m
  • Institut Teknologi Tun Abdul Razak300 m
  • AmBank @ Jalan Tengku Azizah320 m
  • Angry Bird Theme Park330 m
  • Sultan Abu Bakar Mosque350 m
  • Arulmigu Sri Rajakaliamman Temple350 m
  • Komtar JBCC360 m
  • Doubletree by Hilton Hotel Johor Bahru

    No 12 Jalan Ngee Heng, Johor Bahru City Center, Johor Bahru, Malaysia, 80000 - See map
    "It was a very sweet gesture of the front desk to whip out nice warm walnut cookies for every guests in the room upon check-in."
    Siew P. - December 24, 2018
    Exceptional reputation
    Recommended by 95% of guests
    Exceptional cleanliness
    9.1 rating for cleanliness
    • 220 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Johor Bahru

    • Steamroom

    This property is in high demand!

    Booked 108 times

    Property ranking|Compared to 3,581 Johor Bahru properties
    See all rankings
    Service score
    8.8/10
    Cleanliness score
    9.1/10
    Room comfort score
    8.9/10
    Couples review score
    8.7/10
    Better than
    99
    %
    of Johor Bahru properties
    Better than
    99
    %
    of Johor Bahru properties
    Better than
    99
    %
    of Johor Bahru properties
    Better than
    99
    %
    of Johor Bahru properties
    Value for money8.4
    Distance to city center0.5 km
    Location rating8.5
    Nearest airportSenai International Airport (JHB) - Malaysia
    Distance to airport21.6 km

    Rooms available at Doubletree by Hilton Hotel Johor Bahru

    8.9
    Excellent
    Room comfort & quality
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 156 m²/1679 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King One Bedroom Suite
    King One Bedroom Suite
    ...
    • Room size: 64 m²/689 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    One Bedroom Deluxe Suite
    One Bedroom Deluxe Suite
    ...
    • Room size: 64 m²/689 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Double Double Guest Room
    Double Double Guest Room
    ...
    • Room size: 31 m²/334 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    King Guest Room
    King Guest Room
    ...
    • Room size: 31 m²/334 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    King Executive Room
    King Executive Room
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    2 Bedroom Deluxe Family Suite W/Lounge Access
    2 Bedroom Deluxe Family Suite W/Lounge Access
    ...
    • Room size: 93 m²/1001 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    King Deluxe Room
    King Deluxe Room
    ...
    • Room size: 31 m²/334 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Double Double Executive Room
    Double Double Executive Room
    ...
    • Room size: 31 m²/334 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Double Double Accessible Room
    Double Double Accessible Room
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 2 single beds
    Enter dates to see prices

    What people love about Doubletree by Hilton Hotel Johor Bahru

    • 8.0
      Very good

      "Rooms was cosy and it comes with pillow selection service."

      Ngeet T.

      |

      September 11, 2018

    • 9.6
      Exceptional
      Breakfast

      "Excellent customer service, wide variety range of breakfast choice."

      yong C.

      |

      October 14, 2018

    • 9.6
      Exceptional

      "Parking was complimentary for guests, which is much appreciated."

      Siew P.

      |

      December 24, 2018

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    More about Doubletree by Hilton Hotel Johor Bahru

    More about Doubletree by Hilton Hotel Johor Bahru

    9.2
    Exceptional

    "Great services & very clean"

    Joanna

    |

    January 13, 2019

    An overview

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    What they offer

    10.0
    Exceptional
    Breakfast

    "Best buffet breakfast ever."

    Dewi S.

    |

    January 14, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    The Food Store
    70 m American, Asian, Contemporary
    Puteri Cafe Restaurant
    630 m American, Asian, Cafe
    Barra Groove coffee bistro
    1.1 km American, European, Fusion
    Asian cuisine
    Asian cuisine
    Makan Kitchen at DoubleTree by Hilton Johor Bahru
    50 m Asian, Chinese, Halal
    Amma Restaurant
    90 m Asian, Halal, Indian
    Bigfood
    240 m Asian, Halal, Italian
    Chinese cuisine
    Chinese cuisine
    City Square Hong Kong Kim Gary Restaurant
    240 m Chinese
    T-Bowl Restaurant Johor Bahru
    540 m Chinese, Italian
    Dapurkita Food Mall City Square Johor Bahru
    1.1 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Doubletree by Hilton Hotel Johor Bahru from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (4713)Booking.com Reviews (2872)
    8.7
    /
    10
    Excellent
    1.1% this month
    Cleanliness9.1
    Facilities8.7
    Location8.5
    Room comfort and quality8.9
    Service8.8
    Value for money8.4
    Rating
    9+ Exceptional (1152)
    8-9 Excellent (686)
    7-8 Very Good (675)
    6-7 Good (142)
    <6 Below Expectation (156)
    Time of the year
    Mar - May (648)
    Jun - Aug (687)
    Sep - Nov (733)
    Dec - Feb (743)
    All languages
    All guests (4713)
    All room types

    Show reviews that mention 

    Showing 2811 verified guest comments
    12345
    9.2
    Exceptional
    Li from Singapore
    Couple
    King Guest Room
    Stayed 1 night in July 2019

    Very impressed with their service! ”

    Booked this trip for my husband's birthday and was surprised with a cake, card & balloons! Didn't really expect them to prepare these! (usually the hotel will ignore such remarks stated in the booking) A big thank you to the housekeeping team & the team at hilton for the surprise!! :) We were allowed early check in. The room was clean & well maintained. We were given a cookie each during check in and it's hot and yummy! I was very impressed by their breakfast spread. It was EXTENSIVE! Those who are considering whether to purchase breakfast should TOTALLY get it. The spread is awesome! They have Chinese, western, Indian, malay, salad bar, bread section & more! There's so much to choose from!

    Reviewed July 22, 2019
    8.8
    Excellent
    Heather from Australia
    Solo traveler
    King Guest Room
    Stayed 2 nights in July 2019

    Busy place but felt like an oasis to me”

    I stayed two nights. The hotel was very busy with conferences and weddings but didn't really affect me too much. The foyer when opening the doors was like a fragment oasis. Cool and inviting. My room on 21st floor was very clean and modern. The shower had the choice of two outlets - overhead rain or wall spray. Good temperature and pressure of the water. Comfy bed and choice of pillows. Pretty quiet in the room. The Makan cafe on the ground floor was very busy for breakfast and buffet lunch. So much choice with Chinese Indian and Malay sections. One night I sat at the Tosca restaurant on 13th level overlooking the pool and had a prawn salad with several wines. Very pleasant. Used the gym one morning too. It is small but all that you would need really. All up a very pleasant experience.

    Reviewed July 18, 2019
    8.0
    Excellent
    Norazlin from Singapore
    Couple
    King Deluxe Room
    Stayed 2 nights in July 2019

    Not as what I expected”

    My initial expectations of Doubletree JB was it would be as excellent as it was when we stayed at Doubletree KL. We were a little troubled with first, the toilet shower screen door. It is supposed to be pushed inwards instead of pulling outwards. It makes the floor so wet when we opened the glass door after shower. The hose near the toilet bowl was not with a spray gun. It was a uncomfortable to wash without pressure. Breakfast was not up to what we expected on our first morning. Bread were hard, beehoon noodles were also hard, fried chicken looks nice but tasteless. But on our second morning's breakfast there was improvement on the breads. I like the variety of fresh fruit juices available.

    Reviewed July 08, 2019
    9.6
    Exceptional
    Serene from Singapore
    Couple
    King Guest Room
    Stayed 1 night in July 2019

    Great hospitality! Very clean rooms! Comfy bed! ”

    Warm hospitality by the hotel to provide warm cookies upon check-in. All the staffs had a big smile on their faces, makes guests feel very welcome. The room is really spacious and I especially love the comfy bed as it gives a really good rest. The washroom is very clean as well. Will definitely come back again for staycation & have a dip at the swimming pool! Thank you!

    Reviewed July 08, 2019
    9.6
    Exceptional
    Zi from Singapore
    Couple
    King Deluxe Room
    Stayed 2 nights in June 2019

    Exceptional”

    The room is big, spacious and clean. The cleaner for my room really did a good job tidying up our place. The place is walking distance away from city Square. I would consider coming back to this place again if I am visiting Malaysia.

    Reviewed July 04, 2019
    9.6
    Exceptional
    Jiayi from Singapore
    Group
    King Guest Room
    Stayed 1 night in June 2019

    Wonderful stay”

    The entire experience was wonderful. Upon arrival at the hotel, we were timely attended by the bell boy and a staff named Jason. We upgraded to a 2-bedroom and it was the best decision made ever! The services and access to lounge were very pleasant and upon checking into the room, it exceeded our expectation. The breakfast served a widespread of international cuisines, and to top it off, they have many live stations including fresh juices. Will definitely recommend and return.

    Reviewed July 02, 2019
    9.2
    Exceptional
    Ahmad from Singapore
    Family with young children
    King Guest Room
    Stayed 2 nights in June 2019

    Rooms beginning to show age”

    It’s the go-to place for Singaporeans for a staycaytion due to its excellent food offerings, cleanliness, well trained staff, location and safe parking. However the rooms are beginning to show age, the room i stayed (1819) had the some really worn out fittings ie the blinds separating the bathroom glass and bedroom were badly stained, wallpaper also stained. Take nothing away, i think the housekeeping is excellent, but there’s only so much they can do. Facilities wise, sth for the kids beyond just the pool wud be great, maybe an indoor play area?

    Reviewed July 02, 2019
    8.8
    Excellent
    LIPING from Singapore
    Couple
    King Guest Room
    Stayed 1 night in July 2019

    Would stay again!”

    Sweet gesture of presenting checkin guest with warm cookies! Room size was decent for 2 pax. Bed was comfortable, pillow selection available! Breakfast spread was sumptuous!

    Reviewed July 23, 2019
    8.4
    Excellent
    Judina from Singapore
    Couple
    King Guest Room
    Stayed 1 night in June 2019

    Birthday Staycation”

    Pros Very clean room Very friendly staff Massage service at lobby Quick check in Flexible arrangement Birthday surprise Cons 600m away from custom Very quiet when walking to the hotel after petrol station

    Reviewed June 23, 2019
    8.0
    Excellent
    Ng from Singapore
    Couple
    King Guest Room
    Stayed 1 night in March 2019

    It is what it is”

    Expect nothing less from Doubletree, services rendered were thoughtful and good. Only problem is for this price range, there are definitely competitors with comparable facilities and advantageous location.

    Reviewed June 14, 2019
    8.4
    Excellent
    Zaleha from Singapore
    Group
    King Guest Room
    Stayed 2 nights in June 2019

    Great location, good service”

    Staffs were really friendly. During check-in, guests is usually given cookies. As it was the fasting month and we were fasting, we were offered the cookie coupon instead to claim our cookies in the evening. It is amazing how they took the effort for this! During our stay, our room was cleaned and most of the things were topped up except for the toilet rolls. Also, I am not sure if the room has complimentary coffees / teas but in our room, there was none although there is a kettle to boil hot water. TV wasn't the best as some of the channels were really fuzzy. But other than that, we did enjoy our stay. The room was soundproof and the beds is comfortable.

    Reviewed June 07, 2019
    9.2
    Exceptional
    Khin from Myanmar
    Family with teens
    King Guest Room
    Stayed 1 night in May 2019

    The room smaller than expected”

    We booked King Guest Room. They put extra bed for us however, the extra bed is right below the TV and not so convenient. It will be nice if can put it beside the king bed. The toilet and shower room is very clean and nice.

    Reviewed May 29, 2019
    10.0
    Exceptional
    Shanti from Singapore
    Group
    King Guest Room
    Stayed 1 night in May 2019

    Pleasant stay”

    From the start to the end of my stay it was very pleasant. Upon arrival we were given warm yummy cookies. We arrive early but the front desk assisted us with the check in so that we could immediately head out. They even helped to put out bags in our room when it was ready.

    Reviewed May 22, 2019
    8.4
    Excellent
    Rahimi from Singapore
    Family with young children
    2 Double Deluxe Room
    Stayed 1 night in May 2019

    Good service”

    The reception and concierge customer service were very good. They were very polite and treat every guest fairly and with courtesy. Room is ok but the deluxe room could have been better with their exclusive reputation. Housekeeping was a bit slow and inadequate in ensuring all rooms have the correct amount of towels and accessories. Breakfast was good. Overall, it was a pleasant stay. Will come again next time if the opportunity arises.

    Reviewed May 09, 2019
    6.0
    zuriyati from Singapore
    Family with teens
    King Deluxe Room
    Stayed 2 nights in July 2019

    Above average”

    The food is not to my expectations . Either Breakfast nor room service

    Reviewed July 22, 2019
    9.6
    Exceptional
    Khalis from Singapore
    Couple
    King Guest Room
    Stayed 1 night in June 2019

    Great hotel and wonderful service”

    Jason, the staff who helped us check in at the counter greeted us with a welcoming smile. We checked in late roughly around 930pm on a Friday night after bustling through the jam. Jason was really helpful with the check in and strikes good conversations across the counter. He made us feel welcomed and at home. For that, I have to commend him for his service as well as him being a wonderful person. The rooms were clean and well maintained. Love the option of the washing machine and dryer in our suite. The nicest part of the hotel would really have to be the swimming pool. It is a different view between day and night. Overall, a great hotel to stay at for a getaway.

    Reviewed July 03, 2019
    9.2
    Exceptional
    SUFIAH from Singapore
    Family with young children
    King Executive Room
    Stayed 1 night in June 2019

    love it”

    Booked the executive room with an extra bed. We checked in at the Executive Lounge and waited for a while for the room to be ready. Checking in, i checked with the staff again that my room rates is inclusive of breakfast and an extra bed. Waited for a while and finally got my keys. Upon reaching my room, no extra bed were fixed. Had to call the counter and check with them again. We waited and i had to call the second time. They might be busy i guess. After my 2nd call, the housekeeping staff came with the bed. which after we proceed out. Well,if you would ask me, inconvenient waiting time for the extra bed to be ready could be reduced. I would have gone out first rather than to wait initially for the room to be ready. But,other than that, love the service rendered by Marry and Karen at the lounge. Had our breakfast at Makan Kitchen instead of the lounge as we had to cater to our young children as well. Love the secured carpark as well.

    Reviewed July 01, 2019
    9.2
    Exceptional
    Sindy from Singapore
    Couple
    King Guest Room
    Stayed 2 nights in June 2019

    Not accessible but overall is a nice staycay”

    the room was clean but the robe is not clean. If you’re driving the parking ticket i quite troublesome for the hotel guest. they should have give voided ticket for their whole staycay instead of everyday to visit concierge to void the fund.

    Reviewed July 01, 2019
    9.2
    Exceptional
    kwee from Singapore
    Family with teens
    2 Double Deluxe Room
    Stayed 1 night in November 2018

    Value for money”

    Room is clean and staff are friendly. Breakfast average. If the hotel provide shuttle bus service to the JB custom will be good.

    Reviewed July 16, 2019
    8.8
    Excellent
    Chai from Singapore
    Couple
    Double Double Guest Room
    Stayed 1 night in April 2019

    Would stay again”

    Overall it was good. We were pleasantly surprised by the warm cookie during check-in (better than having a welcome drink). Room was clean and in-room requests were quickly delivered. Location is very near to several shopping malls.

    Reviewed April 22, 2019
    12345
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    Doubletree by Hilton Hotel Johor Bahru
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    • Excellent location
    • Arulmigu Sri Rajakaliamman Temple
    • Sentral Kotaraya Bus Terminal is within 0.21 km