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Swimming pool, DoubleTree by Hilton Hotel Kuala Lumpur in Kuala Lumpur
1 King Bed Accessible Room - Guestroom, DoubleTree by Hilton Hotel Kuala Lumpur in Kuala Lumpur
a car parked in front of a building with people walking by, DoubleTree by Hilton Hotel Kuala Lumpur in Kuala Lumpur
Lobby, DoubleTree by Hilton Hotel Kuala Lumpur in Kuala Lumpur
Lobby, DoubleTree by Hilton Hotel Kuala Lumpur in Kuala Lumpur
Swimming pool [outdoor], DoubleTree by Hilton Hotel Kuala Lumpur in Kuala Lumpur
Swimming pool, DoubleTree by Hilton Hotel Kuala Lumpur in Kuala Lumpur

Removed from saved list

8.7

Excellent

8,781 reviews

8,781 reviews

See map
See map

8.8

Excellent

Location rating score

Excellent location - 60 meters from city center
Exceptional for walking
Parking
FREE
Walkable places
The Intermark Mall
40 m
The Intermark
50 m
Ben’s Independent Grocer (B.I.G)
230 m
LUTH Building
250 m
The LINC
310 m
Popular landmarks
KLCC Park
860 m
Petronas Twin Towers
960 m
Aquaria KLCC
1.1 km
KLCC - Bukit Bintang Pedestrian Walkway
1.2 km
Pavilion Kuala Lumpur
1.6 km
Closest landmarks
Embassy of Greece
180 m
British High Commission
260 m
Bridge Bar (Level 28 G-Tower)
280 m
Embassy of France
290 m
Hsc Medical Center
350 m

DoubleTree by Hilton Hotel Kuala Lumpur

The Intermark, 348 Jalan Tun Razak, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50400 - See map

In addition to the standard of Clean and Safe, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kuala Lumpur City Centre part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Sparkling clean

200 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Announcements by hotel (5)
Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

8 travelers have booked today.

Value for money8.6
Distance to city center1.00 Km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.9 km

Rooms available at DoubleTree by Hilton Hotel Kuala Lumpur

Excellent
Room comfort & quality

8.4

1 King Bed Accessible Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Mountain View King Room
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
1 King Bed Terrace Suite
...
  • Room size: 111 m²/1195 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
1 King Bed Executive Room
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
2 Twin Beds Executive Room
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Mountain View Twin Room
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
1 King Bed Executive Suite
...
  • Room size: 62 m²/667 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
1 King Bed Deluxe Suite
...
  • Room size: 50 m²/538 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
1 King Bed Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Twin Beds Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does DoubleTree by Hilton Hotel Kuala Lumpur have a swimming pool?

While lounging at DoubleTree by Hilton Hotel Kuala Lumpur, you can indulge in the None facility to get your day started the right way with a splash for a refreshing morning or evening.

Does DoubleTree by Hilton Hotel Kuala Lumpur offer laundry services?

Yes! DoubleTree by Hilton Hotel Kuala Lumpur features laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

What bars are nearby DoubleTree by Hilton Hotel Kuala Lumpur?

While lounging at DoubleTree by Hilton Hotel Kuala Lumpur, indulge in your evening or night out at WET Deck at W Kuala Lumpur, Fuze Club Kuala Lumpur, and Ava Bistro to make the most out of your nightlife.

What public parks are nearby DoubleTree by Hilton Hotel Kuala Lumpur?

While residing at DoubleTree by Hilton Hotel Kuala Lumpur, indulge in your morning or evening wander at nearby park which include Standard Chartered Bank Park, Ampang Hilir Park, and Raintree Fountain Park.

How long do travelers generally stay at DoubleTree by Hilton Hotel Kuala Lumpur?

Verified past guests that have stayed at DoubleTree by Hilton Hotel Kuala Lumpur had an average nightly stay of 2 nights at this property.

At what time of the year is DoubleTree by Hilton Hotel Kuala Lumpur most popular?

DoubleTree by Hilton Hotel Kuala Lumpur's most popular month where verified guests travelers have stayed the most is in January.

What was the average room rate for DoubleTree by Hilton Hotel Kuala Lumpur been in the past month?

The typical room rate for DoubleTree by Hilton Hotel Kuala Lumpur in the past month is 375.43 MYR, compared to city's average of 174.36 MYR.

What is the average rating that past Families with older children have given to DoubleTree by Hilton Hotel Kuala Lumpur?

Verified families with older children that have stayed at this property have given DoubleTree by Hilton Hotel Kuala Lumpur an average rating of 8.8. You can look up more comprehensive customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What restaurants are close by DoubleTree by Hilton Hotel Kuala Lumpur?

DoubleTree by Hilton Hotel Kuala Lumpur’s local community is Kuala Lumpur City Centre which includes popular restaurants such as Havelly, Fuego at Troika Sky Dining, and The Castle Restaurant.

What is the closest airport to DoubleTree by Hilton Hotel Kuala Lumpur?

The closest airport to DoubleTree by Hilton Hotel Kuala Lumpur is Malacca International Airport, 116.0 km away.

See map

Explore the neighborhood

What people love about DoubleTree by Hilton Hotel Kuala Lumpur

  • 10

    Exceptional
    Location

    "Good location, clean room , delicious breakfast"

    Joice

    |

    May 9, 2023

  • 10

    Exceptional
    Cleanliness

    "It's really clean, spacious and comfortable."

    Fazrul

    |

    May 7, 2023

  • 8

    Very good
    Location

    "Location - Very convenient, with it being attached to a mall and walking distance train stations."

    Nuraini

    |

    May 7, 2023

Overall rating:

8.7

Excellent
8,781 reviews
Cleanliness
9.0
Facilities
8.7
Location
8.8
Read all reviews >
What travelers say they love:
The room is nice & clean, with good hospitality offer from t...
Fun from Malaysia
More about DoubleTree by Hilton Hotel Kuala Lumpur

More about DoubleTree by Hilton Hotel Kuala Lumpur

DoubleTree by Hilton Hotel Kuala Lumpur

DoubleTree by Hilton Hotel Kuala Lumpur is a distinct addition to Kuala Lumpur and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Access is everything, and you'll get the most of while staying only 9.2 km from Terminal Bersepadu Selatan and its easy transportation options.
All offerings provided by DoubleTree by Hilton Hotel Kuala Lumpur help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Kuala Lumpur is made even more convenient with the taxi and car hire services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the DoubleTree by Hilton Hotel Kuala Lumpur.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at DoubleTree by Hilton Hotel Kuala Lumpur. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at DoubleTree by Hilton Hotel Kuala Lumpur, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at DoubleTree by Hilton Hotel Kuala Lumpur. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. DoubleTree by Hilton Hotel Kuala Lumpur caters to its guests varied dietary restrictions with cuisine types such as halal available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At DoubleTree by Hilton Hotel Kuala Lumpur you can even have groceries delivered to your room with their convenient service.
A day in will be as fun as a day out with ranges of recreational activities offered at DoubleTree by Hilton Hotel Kuala Lumpur. A relaxing end to every day is possible with a visit to the salon, located right in the hotel. Don't forget to make a visit or two to the hotel's pool. At DoubleTree by Hilton Hotel Kuala Lumpur, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's library and shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Kuala Lumpur. Be sure to visit Menara Kuala Lumpur located 2.0 km away, an item on every checklist of those who travel to Kuala Lumpur.

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Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Housekeeping

161 mentions

Breakfast

138 mentions

Food & Dining

66 mentions

Internet

61 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • Hindi
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Pool with view
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathroom phone
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Dressing room
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • Laptop safe box
  • Laptop workspace
  • Microwave
  • Mini bar
  • Mirror
  • Non-smoking
  • On-demand movies
  • Pool facilities
  • Private bathroom
  • Satellite/cable channels
  • Scale
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Trouser press
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [charges apply]
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
Restaurants on site
Axis Lounge
  • No additional information available
Cellar Door
  • No additional information available
Makan Kitchen
  • Cuisine: Local, Malaysian
The Food Store
  • No additional information available
Tosca
  • Cuisine: Italian

Location

The Intermark, 348 Jalan Tun Razak, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50400
Excellent
Location

8.8

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    18.9 km
  • Kuala Lumpur International Airport (KUL)
    46.6 km
Public transportation
  • Ampang Park LRT Station
    190 m
  • LRT Train Station - Ampang Park
    200 m 3 min walk
Hospital or clinic
  • Hsc Medical Center
    350 m 3 min walk
Shopping
  • Pavilion Kuala Lumpur
    1.6 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • KLCC Park
    860 m
  • Petronas Twin Towers
    960 m
  • Aquaria KLCC
    1.1 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.2 km
  • Pavilion Kuala Lumpur
    1.6 km
  • Jalan Alor
    2.0 km
  • Menara Kuala Lumpur
    2.0 km
  • Central Market
    3.2 km
  • Chinatown - Kuala Lumpur
    3.3 km
  • KL Bird Park
    4.1 km
Nearby landmarks
  • The Intermark Mall
    40 m
  • The Intermark
    50 m
  • Embassy of Greece
    180 m
  • Ampang Park LRT Station
    190 m
  • LRT Train Station - Ampang Park
    200 m
  • Ben’s Independent Grocer (B.I.G)
    230 m
  • LUTH Building
    250 m
  • British High Commission
    260 m
  • Bridge Bar (Level 28 G-Tower)
    280 m
  • Embassy of France
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee340 MYR
  • Distance from city center1.00 Km
Extras
  • Breakfast charge (unless included in room price)64 MYR
  • Daily Internet/Wi-Fi fee49 MYR
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors34
  • Number of restaurants2
  • Number of rooms 538
  • Year property opened2010
  • Most recent renovation2010

Property announcements

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of DoubleTree by Hilton Hotel Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.0
Facilities8.7
Location8.8
Room comfort and quality8.4
Service8.9
Value for money8.6
High score for Kuala Lumpur
Rating
9+ Exceptional (1,747)
8-9 Excellent (639)
7-8 Very Good (684)
6-7 Good (231)
<6 Below Expectation (274)
Time of the year
Mar - May (739)
Jun - Aug (840)
Sep - Nov (753)
Dec - Feb (1,243)

Show reviews that mention 

Showing 3,575 verified guest comments
12345
10.0
Exceptional
NORATIQAH from Singapore
Couple
Mountain View King Room
Stayed 4 nights in October 2022

Best hotel in KL!”

Greeted with a friendly front counter staff and warm cookies! Yummy!! There’s welcome drink provided. Melvin was very nice and accommodating. Hotel is very posh and clean! Room is clean and huge. Room service is very efficient. Breakfast was very delicious. Has a varieties of different cultures food. Just that the room corridor is abit dark at night. Hotel is strategically located close to KLCC. Walking distance. If you’re more adventurous u may try walking to petaling street like we did! There’s a mrt/lrt nearby, Ampang park. KL mrt is very convenient for us to travel anywhere. Carpark is the at the malls’ carpark and it’s complimentary. Will Come back again when I’m in kl!

Reviewed October 29, 2022

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10.0
Exceptional
Ash from Malaysia
Family with teens
2 Twin Beds Deluxe Room
Stayed 2 nights in December 2022

A great and peaceful stay”

First time staying at Hilton and it was great. Breakfast spread was awesome and the hotel was tidy and spacious. The pool, sauna and steam room were clean. The staffs were friendly and love the free cookies! The nearest LRT station is the Ampang Park station but must walk quite abit. Overall, it was a great stay and will definitely come back again.

Reviewed December 29, 2022

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10.0
Exceptional
Nur from Singapore
Family with young children
Mountain View King Room
Stayed 1 night in January 2023

Great for Staycation”

I went there on 1st Jan 2023 for a short staycation. We checked in slighly earlier than 3.00pm. Melvin who checked us in is friendly. And we received warm cookies and welcome drinks during check in. The hotel is located near to LRT. And good food is easily available. There is a food court, fast food and you can walk to the Linc. Our room is mountain view room which overlooked Bukit Tabur. Looked pleasing. Swimming pool and gym is OK. Breakfast come with alot of variety. Highly recommended. :-)

Reviewed January 20, 2023

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10.0
Exceptional
Catherine from Malaysia
Couple
1 King Bed Guest Room
Stayed 1 night in January 2023

Your best choice”

I'm very satisfied with the facilities provided by the hotel, it is hygienic and clean and all the staff are friendly & courteous. The only thing that needs to be greatly improved is the parking lot and the fridge in the room.

Reviewed January 29, 2023

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10.0
Exceptional
Puneet from India
Family with young children
Mountain View Twin Room
Stayed 3 nights in January 2023

Good Location. 10-15 mins walkable distance to Petsonas”

Excellent breakfast, courteous staff, Good location and clean rooms. If you are a light sleeper avoid the “Mountain View Room” as train sound in the night might disturb you.

Reviewed January 21, 2023

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10.0
Exceptional
DIANA from Malaysia
Group
1 King Bed Guest Room
Stayed 1 night in December 2021

Great room, service and location”

We booked a 2D1N room with breakfast included for our staycation. It's my first stay at DoubleTree by Hilton, so I was surprised they gave us 2 warm cookies upon check in! (Cookie was v delicious too) Staff were helpful and friendly. The room was clean. The bed was super comfortable and sheets were soft. Had a great night's sleep. Toilet had everything included -- shampoo, conditioner, body wash, and face soap, all by Crabtree & Evelyn. Excellent location too. There's a mall below with restaurants like McD, Starbucks, etc. It's very easy to access the LRT too. Just a few minutes walk away. Parking is complimentary. Just gotta validate your ticket at the check out counter. All in all, it was a very pleasant stay. I enjoyed my time here and would definitely come again. 10/10 for me!

Reviewed December 30, 2021

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10.0
Exceptional
Danial from Singapore
Couple
1 King Bed Guest Room
Stayed 2 nights in December 2022

Amazing Breakfast. Amazing location.”

Situated in a mall, this hotel is located in an extremely convenient area. Minutes walk to the train station and also tapak food trucks! I’ve stayed at multiple hilton hotels around the world and their hospitality never fails to amaze me. The staffs were friendly and welcoming from the start till the end of our stay. Breakfast was great. Huge selection and they taste really good too.

Reviewed January 06, 2023

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10.0
Exceptional
Hassim from Malaysia
Solo traveler
1 King Bed Executive Room
Stayed 1 night in January 2023

Superb Hospitality ”

The hospitality that portray by the team so excellence. Variety selection on breakfast buffet. Huge spread. Alas, the room might need some refurbish i guess. Overall the Executive Lounge staff during my check in is professional and the food selection during evening cocktail meet the standard. Don't forget to claim for your cookies while you check in there.

Reviewed January 28, 2023

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10.0
Exceptional
Seah from Singapore
Couple
1 King Bed Guest Room
Stayed 2 nights in June 2022

Exceptional”

Overall stay is good. The room is clean. The only drawback is the multi story car park (Gate C). The ticket is always not readable whenever I exit the parking via the barrier gate. Just need to press the intercom and someone will assist me. Parking in the multistory car park is spacious. Do not park in the basement as the parking lot is slightly smaller compared to the multistory car park. You can enter via Gate C to the multistory car park. The aircond is noisy even the fan has been set to low. Just hope the hotel will improve the aircond. No other complaints. Will definitely return to stay in the same hotel if I visit KL again.

Reviewed June 09, 2022

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10.0
Exceptional
Ahmad from Malaysia
Family with young children
1 King Bed Guest Room
Stayed 1 night in December 2020

Best Value for Money and Location”

PRO; 1. Really good breakfast. My mum and kid love it. But at the moment they have a very weird "breakfast schedule" to monitor number of guests and practice safe distance. Kudos for the new practice. I love it and feel safe. 2. We had interconnecting rooms and the rooms are clean and up to my standard. (I am very fussy when it comes to cleanliness). 3. GOLD STAR for front desk service. They upgraded our rooms to the deluxe as those rooms were closer to the lift and will be easier to access with wheelchair. They did everything they can to accommodate my family. 4. The hotel is inside a new shopping mall. So everything you need (probably) is under one roof. CON; 1. No porter at the entrance. So it was quite a struggle to arrange for my mum and small child and luggage. Had to make 3 trips to the car and back for us to really settle in. 2. The hotel front desk is on Level 1. Not an inconvenience to a normal person, but then again I am travelling with a disable person and a small child, so a little bit hard to maneuver without the extra help. That's all, hope this helps.

Reviewed December 17, 2020

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10.0
Exceptional
Raini from Malaysia
Group
Mountain View Twin Room
Stayed 2 nights in December 2021

Cozy nights only at DoubleTree by Hilton Hotel :)”

Went there to celebrate 2023's new year. Though I'm fully raised in KL, I've never been to Saloma Bridge and such. This hotel has a connection pathway to the nearest LRT (Ampang I think) and a small mall with a few restaurants at the first 3 (or four? I don't remember haha) levels of the hotel building. The room is spacious, clean and the staff is friendly and helpful.

Reviewed October 03, 2022

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10.0
Exceptional
Dyana from Malaysia
Couple
1 King Bed Executive Room
Stayed 1 night in January 2023

First time on 5 star hotel! 😍”

All the facilities were on the best. and the staff were super friendly and giving the best services. with the price we got, we dont know that we can access the executive lounge! Would love to come here again!

Reviewed January 15, 2023

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10.0
Exceptional
Jonathan from Malaysia
Couple
1 King Bed Guest Room
Stayed 1 night in October 2022

Exceptional”

Room was clean. Very clean. Upon request, there was a complimentary anniversary preparation, with a complimentary slice of cake (that was really delicious) and lovely decors on the bed!

Reviewed January 17, 2023

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10.0
Exceptional
Mimi from Singapore
Couple
1 King Bed Guest Room
Stayed 2 nights in July 2022

Comfy bed, good breakfast ”

Had a restful 2-night stay at the hotel. Love the welcome cookies. Check-in and out were a breeze. The room was clean and the bed was very comfortable. The highlight was the breakfast. Awesome spread! Nothing to fault really except for the view. It faced a building which was such a letdown. Nevertheless, a good place to stay overall.

Reviewed August 06, 2022

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10.0
Exceptional
HAYATUL from Malaysia
Group
2 Twin Beds Guest Room
Stayed 1 night in October 2022

Nice Hotel Great Service ”

The rooms were super nice and clean. Breakfast spread and dinner were the best! Staff were all very friendly & helpful especially at the front desk & at the restaurant (MAKAN KITCHEN). Our special requests were very professionally attended to. Kudos to Doubletree KL👍👍. Will definitely visit again.

Reviewed October 03, 2022

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10.0
Exceptional
Nur from Malaysia
Group
Mountain View Twin Room
Stayed 1 night in December 2021

Spacious room and easy access to the food and shopping”

I had a pleasant stay but I still remember the smelly pillows to this day. Might need to check on this. My room is facing Gombak with the mountain view. I enjoyed it so much but the sound from the train were quite distracting early in the morning. The hotel is linked to a shopping mall and a walk away from the train station. Getting food is so easy. Staff are pleasant and the room is well kept and very clean. Please check your pillows conditions. Thank you.

Reviewed January 28, 2022

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10.0
Exceptional
NURULAIN from Malaysia
Family with teens
2 Twin Beds Executive Room
Stayed 1 night in December 2022

A memorable staycation!”

We had a great food, good services, nice and comfort room ! And its location in a mall named Intermark Mall makes us ò

Reviewed December 30, 2022

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9.6
Exceptional
Mohan from Malaysia
Family with young children
2 Twin Beds Guest Room
Stayed 1 night in June 2022

From Town To City”

Took a short trip to Kuala Lumpur for recent school holidays. Just to get the busy city life experience. for my son and daughter. The hotel located almost close to KLCC, however due to surrounded by lots of higher buildings looks far from others. The hotel joined with Intermark Mall which was surprised me. I was thinking this hotel is stand alone building hotel. The lobby were very simple which was located inside the mall , looks like a shopping mall counter. However, the check in was great done by the staff (Odelia) with a great welcome & hospitality. Well explainable by her on my visit, room and F&B arrangements.Well done! My room package comes with dinner at Tosca the Italian Restaurant. So, we went there without any reservation made. The restaurant were not really busy, but with few tables with 2 guest mostly. It just staff were working running everywhere to served all the guest. May table were given immediately even though no any reservation made. My room number (2311) were not given for their reference make their operation more easier. After they check with FO, then the server gave us the Set dinner menu for our selections. I cant remember the server name, however the one with wearing brown uniform bring us to the table and there was one with wearing black shirt(this staff were very good and very nicely serving skills). Everything is ok, even though they lack of speed of clearing and table setup. As because i am a hotelier and my position as F&B Manager, i can notice all their mistakes..ha,ha,ha. The food is very good but the pricing for me is a bit high. I know its 5 star hotel but RM38 for a bowl of mushroom soup..(yes using good type of mushroom) but then.. the bowl is so big, and the soup is so little..Any way, overall it was a good dinner for my wife and kids. Next day morning, we went to breakfast at coffee house, i have reserved my time slot at 9.30am during my check in at FO. As usual, morning breakfast were busy at any hotels during school holida

Reviewed June 13, 2022

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10.0
Exceptional
wana from Malaysia
Family with teens
2 Twin Beds Guest Room
Stayed 1 night in October 2021

Best hotel in KL”

I stayed here on 9th Oct for my mom’s birthday. And this could be the best hotel ive ever stayed. I super love that it is inside a mall. Super easy to get food and some window shopping. Parking is free and easy. Love the comfortable bed and pillow. All just perfect. Most fav thing is the pool. Only few ppl allowed per hour, which is great for preventing Covid. And more space for swimming. Me and my whole family had so much fun even in just 1 hour. I would come back here again if i have the means. Thanks Doubletree!

Reviewed October 12, 2021

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10.0
Exceptional
MOHD from Malaysia
Couple
1 King Bed Guest Room
Stayed 2 nights in November 2020

Convenient city centre hotel”

The hotel sits inside Intermark so you can grab anything you need be it groceries from Jaya Grocer or food from various eateries. Free parking helps if you need to be in and out of the hotel frequently. A short grab or walk would bring you to Suria KLCC so location wise is smack in the city. Room was nice and comfortable though a slight negative was the non-smoking room (and floor!) had a strong cigarette smell. After complaining at the front desk, the housekeeper plugged in a scent machine to kill the smell. It worked although had to switched it on many times through out the day as the smoke smell keeps reappearing. Food wise, Buffet breakfast was understandably absent but you can order any sets/ala carte from the menu which was aplenty and delicious. Overall, our stay was great!!

Reviewed November 09, 2020

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