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DoubleTree by Hilton Hotel London - Tower of London
DoubleTree by Hilton Hotel London - Tower of London
DoubleTree by Hilton Hotel London - Tower of London
DoubleTree by Hilton Hotel London - Tower of London
DoubleTree by Hilton Hotel London - Tower of London
DoubleTree by Hilton Hotel London - Tower of London
DoubleTree by Hilton Hotel London - Tower of London
Removed from saved list

8.5

Excellent

706 reviews

706 reviews

Housekeeping13
View10
Breakfast8

Enjoyed the stay

Usha
- Oct 11, 2021
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Parking
Available
Popular landmarks
Tower of London 330 m
Tower Bridge 620 m
London Eye 3.0 km
Big Ben 3.4 km
National Gallery 3.5 km
The British Museum 3.5 km
Buckingham Palace 4.5 km
V&A - Victoria and Albert Museum 6.7 km
Natural History Museum 7.0 km
Nearby landmarks
Trinity Hill Memorial 80 m
London Fenchurch Street Train Station 80 m
Seething Lane Gardens 100 m
Trinity Square Gardens 110 m
Church of St Olave 120 m
St Olave's Church 120 m
Tower Hill Tube Station 130 m
Visite Londres 170 m
City Of London Medical Centre 170 m
Spinex Disc Clinic 170 m
Free Wi-Fi

DoubleTree by Hilton Hotel London - Tower of London

7 Pepys Street, The City, London, United Kingdom, EC3N 4AF - See map

This property is in high demand!

9 travelers have booked today.

Hilton CleanStay

Clean and Ready for you

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 40 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Facilities

Front desk [24-hour]

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Fitness center

Spa

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money8.0
Location rating8.9
Nearest airportLondon City Airport (LCY)
Distance to airport8.8 km

Rooms available at DoubleTree by Hilton Hotel London - Tower of London

Excellent
Room comfort & quality

8.7

King City Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Queen Executive Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
King Executive Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Queen Accessible Guest Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
King Atrium Suite
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Queen Accessible Citysuite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Queen Guest Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Twin Deluxe Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Twin Guest Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
King Guest Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at DoubleTree by Hilton Hotel London - Tower of London?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to DoubleTree by Hilton Hotel London - Tower of London?

For those who wish to drive their own cars, DoubleTree by Hilton Hotel London - Tower of London has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around London with private transportation, the hotel can arrange taxi service.

Is breakfast offered at DoubleTree by Hilton Hotel London - Tower of London?

Start your mornings right, with the continental and buffet breakfast options offered at DoubleTree by Hilton Hotel London - Tower of London. Adults can enjoy breakfast offered with an additional charge of 22 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at DoubleTree by Hilton Hotel London - Tower of London?

DoubleTree by Hilton Hotel London - Tower of London features 2 on-site restaurants for your dining convenience.

What is the smoking policy at DoubleTree by Hilton Hotel London - Tower of London?

DoubleTree by Hilton Hotel London - Tower of London does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to DoubleTree by Hilton Hotel London - Tower of London?

TfL Bus N15 is the closest train, metro, or bus station, about 30 m away from DoubleTree by Hilton Hotel London - Tower of London.

What restaurants are nearby DoubleTree by Hilton Hotel London - Tower of London?

DoubleTree by Hilton Hotel London - Tower of London is located in The City, famous for good restaurants such as Skylounge, Orpheus Bar & Restaurant and The Garden Brasserie Restaurant.

What popular shopping places are close to DoubleTree by Hilton Hotel London - Tower of London?

DoubleTree by Hilton Hotel London - Tower of London is located in The City area which features shopping places such as Paul Patisserie, Royal Exchange Building London and Paul A Young Fine Chocolates.

What are popular attractions near DoubleTree by Hilton Hotel London - Tower of London?

DoubleTree by Hilton Hotel London - Tower of London is located in The City area, which is famous for attractions such as Tower of London, St. Paul's Cathedral and Sky Garden.

What popular beaches are close to DoubleTree by Hilton Hotel London - Tower of London?

DoubleTree by Hilton Hotel London - Tower of London is located in the The City area, which includes Northbank Beach and Bookclub Garden.

What popular natural sightseeing spots are close to DoubleTree by Hilton Hotel London - Tower of London?

DoubleTree by Hilton Hotel London - Tower of London is located in the The City area, which is famous for natural sightseeing destinations such as Jack the Ripper Walk, Grant's Quay Wharf and CS3 Cycle Superhighway.

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Explore the neighborhood

What people love about DoubleTree by Hilton Hotel London - Tower of London

  • 9.6

    Exceptional

    "Enjoyed the stay"

    Usha

    |

    October 11, 2021

  • 10

    Exceptional

    "Great location and clean rooms."

    Joanne

    |

    December 13, 2020

  • 10

    Exceptional

    "Highly recommended"

    Chan

    |

    February 11, 2020

Overall rating:

8.5

Excellent
706 reviews
Cleanliness
9.0
Facilities
8.3
Location
8.9
Read all reviews >
What travelers say they love:
The hotel is well situated at Central London.
Nur from Malaysia
Couple
More about DoubleTree by Hilton Hotel London - Tower of London

More about DoubleTree by Hilton Hotel London - Tower of London

If what you're looking for is a conveniently located hotel in the heart of London, look no further than DoubleTree by Hilton Hotel London - Tower of London. DoubleTree by Hilton Hotel London - Tower of London is within easy reach of the city’s most iconic tourist destinations and financial hubs. With its convenient location, the property offers easy access to the city's must-see destinations.

Ensuring a stress-free stay with its warm service, contemporary comfort and latest technology, guests can have a workout at the 24-hour fitness center, relax over a drink at the rooftop bar Savage Garden or enjoy a coffee in the lobby bar, Number 7. There are also 10 flexible function spaces and a dedicated events team, making DoubleTree by Hilton Hotel London - Tower of London a great meeting venue.

All rooms exude an atmosphere of total peace and harmony that feature thoughtful amenities including DVD/CD player, on-demand movies and laptop safe box to ensure an unparalleled sense of comfort for the guests. DoubleTree by Hilton Hotel London - Tower of London is an ideal place of stay for travelers seeking charm, comfort and convenience in London.

Show more
Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

48 mentions

Housekeeping

38 mentions

Internet

18 mentions

View

12 mentions

Languages spoken

  • English
  • Dutch
  • French
  • German
  • Italian
  • Polish
  • Romanian
  • Russian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Coffee/tea maker
  • Desk
  • DVD/CD player
  • Free bottled water
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Laptop safe box
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Telephone
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Full English/Irish
Restaurants on site

City Cafe

  • Menu: Buffet, A-la-carte
Location
7 Pepys Street, The City, London, United Kingdom, EC3N 4AF
Excellent
Location

8.9

Airports

  • London City Airport (LCY)
    8.8 km 20 min drive
  • Gatwick Airport (LGW)
    40.4 km

Public transportation

  • London Fenchurch Street Train Station
    80 m 2 min walk

Hospital or clinic

  • City Of London Medical Centre
    170 m

Shopping

  • Camden Market
    5.8 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Tower of London
    330 m
  • Tower Bridge
    620 m
  • London Eye
    3.0 km
  • Big Ben
    3.4 km
  • National Gallery
    3.5 km
  • The British Museum
    3.5 km
  • Buckingham Palace
    4.5 km
  • V&A - Victoria and Albert Museum
    6.7 km
  • Natural History Museum
    7.0 km

Nearby landmarks

  • Trinity Hill Memorial
    80 m
  • London Fenchurch Street Train Station
    80 m
  • Seething Lane Gardens
    100 m
  • Trinity Square Gardens
    110 m
  • Church of St Olave
    120 m
  • St Olave's Church
    120 m
  • Tower Hill Tube Station
    130 m
  • Visite Londres
    170 m
  • City Of London Medical Centre
    170 m
  • Spinex Disc Clinic
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)22 GBP
  • Daily Internet/Wi-Fi fee0 GBP

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors8
  • Number of restaurants2
  • Number of rooms 583
  • Year property opened2010

Reviews of DoubleTree by Hilton Hotel London - Tower of London from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness9.0
Facilities8.3
Location8.9
Room comfort and quality8.7
Service8.6
Value for money8.0
High score for London
Rating
9+ Exceptional (183)
8-9 Excellent (141)
7-8 Very Good (122)
6-7 Good (33)
<6 Below Expectation (33)
Time of the year
Mar - May (133)
Jun - Aug (150)
Sep - Nov (104)
Dec - Feb (125)
Don't miss out!Users are booking a place in London every 1 minutes on Agoda.com
All guests (706)
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Show reviews that mention 

Showing 512 verified guest comments
12345
9.3
Exceptional
Stuart from United Kingdom
Couple
Queen Guest Room
Stayed 1 night in February 2013

smart hotel in good central location.”

well equipped rooms with good facilities, comfy beds & opening windows!!!

we have used this hotel a couple of times now for trips to ministry of sound london. the hotel is situated literally just round the corner form tower hill tube station so, is really easy to travel to & from by any means. i would shop around for good deals as hotel prices in london are outright absurd otherwise! 24 hour service is perfect, you can come & go as you please no matter what time you float out the club! rooms are a decent size, basic complimentary facilities provided as expected with options to upgrade further at the usual hotel costs. ac is standard as is free wifi. beds are very comfortable & best of all, the rooms have an actual real opening window that allows you to let in fresh air instead of being permanently air conditioned - a choice that's becoming quite a rarity in today's h&s obsessed, can't trust people with a window "american stupidity" inspired world! shower & wc facilities are good quality & clean. depending on where you are in the hotel you get great views across london including some of the most iconic land marls such as tower bridge & tower of london.

Reviewed February 13, 2013

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9.7
Exceptional
colin from United Kingdom
Couple
Queen Guest Room
Stayed 3 nights in March 2013

great location 2 minute walk to the tube”

location to the tube, loction to tower bridge and borough market and the MAC comupter in the room

The hotel was awesome and in a great location. It was a 2 minute walk to the Tube (district an circle lines)and above ground rail. A 5 minute walk to Tower of London and Tower Bridge 10 minutes to Borough Market. The room was a nice size, we were upgraded upon arrival and it very clean. The girlfiend and I really loved the MAC computer and free WiFi in the room it was great for keeping in contact with family back in Scotland an Canada. We didn't eat in the hotel but we found a great little cafe a 5 minute walk from the hotel (mounument tube st) was great for breakie and all sorts of other shops. I can't say enough about the hotel great value for money. It was the 3rd time I've stayed in London in the last 15 months and by far the best the best experience. Oh I didn't mention the view from the rooftop patio absolutely stunning. I would stay there again or at another hotel in the chain. I have stayed in 6 different cities in Europe in the last 2/12 years and by far the best quality and value. The only issue was we stayed Sat-Tues and there was a construction site nearby so on the Mon-Tues it was alittle loud in the morning as our window was open. It sereved as our wakeup call LOL !!!

Reviewed March 27, 2013

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9.0
Exceptional
Mun-yuet from Hong Kong SAR, China
Family with teens
Twin Guest Room
Stayed 2 nights in August 2013

Very nice & comfortable staying at Hilton”

The room is very clean, bright, big and comfortable. The deco is modern & simple with big window. Free Wifi with fast speed, complimentary cookies and bottles of water

It was very nice staying at this hotel because the room is very clean, bright and big. The Wifi is free and fast then I can whatsapp with my friends and family immediately though there is a iMac provided in the room. The hotel is close to the Tower Hill Tube station, just 4 minutes walk, the little van outside the Tube selling the hot dog is delicious. The Tower of London, Thames River Boat Pier and London bridge are just opposite to the hotel with walking distance, and a little shopping centre in basement (with a sign of KFC) located at the entrance of the Tower of London near the traffic light, there are some small restaurants and souvenir shops, the fish and chip there is yummy. It's conventient to anywhere from this hotel, and to Paddington Station for the Heathrow Express in the same tube line.

Reviewed August 13, 2013

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9.0
Exceptional
Ryan from United Kingdom
Couple
Queen Guest Room
Stayed 1 night in August 2013

Awesome Hotel”

Price, Modern, Quality

A very new and modern hotel right next door to the tower of london and london tower bridge. The reception staff were very friendly helpful and even gave out a warm cookie on arrival (much appreciated after the travelling). We were given a choice of rooms and floor. The room was large, very clean, very new and had an Apple TV and free wifi. All in all a perfect stay at a very reasonable price and will be using this and other doubletree hotels again!

Reviewed August 28, 2013

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10.0
Exceptional
SuChang from Taiwan
Couple
Twin Deluxe Room
Stayed 2 nights in July 2017

A great hotel located near London Tower”

Very good location. The Tower of London, The Tower Bridge, and the underground station are within walking distance. Breakfast is great and you can have pretty nice British-style breakfast. I think that is why the place is a little bit crowded. The bed is great. I feel very comfortable. The bathroom is great too. The room is big enough so that you can open two large luggages on the floor. They have an interesting iMAC that can allow you to watch TV or to browse internet. I think it is better than having a TV. The staffs are very nice, efficient, and helpful. BTW, you have to go to the SKYLOUNGE to have a drink and enjoy the beautiful night view of the Tower Bridge and The Shard. Overall it is a wonderful place to stay. It is totally worthy. Highly recommended. The underground station has a lift for eastbound train and another lift for the westbound train. When compared to other underground stations, this station is quite convenient. However, please be advised that you need to figure out which direction you are going to and take the correct lift to the platform. If you are on the wrong platform, the only way to change the platform is by stairs.

Reviewed August 09, 2017

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9.3
Exceptional
Paul from United Kingdom
Couple
Queen Deluxe Room
Stayed 2 nights in May 2012

Great service - highly recommended”

Excellent service, good breakfast, good faciltiies in rooms, spectacular views, good location, quiet

staff were professional and courteous at all times. room not large but contained everything we could need. impressed by bottle of wine and fruit bowl because we were celebrating 10th anniversary. really good nights' sleep - no noise, comfortable bed, airconditioned room. breakfast good - long queue on saturday but managed well with orange juice and pastries passed out with a smile and apology for the delay. location ideal for towe of london and the city but perfectly good for seeing around london given proximity to tower hill tube station.

Reviewed May 24, 2012

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8.3
Excellent
lai from Malaysia
Solo traveler
Queen Deluxe Room
Stayed 5 nights in December 2012

Contemporary with all the modern amenities.”

Free high speed internet and an I mac in every room!

I have travelled to London on a few occasions and most hotels I have stayed in are old, and their sheets and towels have a moldy feel to them. This time I chose something newer and a little farther away from central London but still accessible by the tubes. It turned out to be everything I had hoped for. Although, a business hotel, It offers the guests all the conveniences and more. Every room has high speed internet connection, and an I mac which doubles as the room TV. Rooms are modern albeit a tad small, but good enough for a couple. Location is great as the Underground is a 3 minutes walk and The Tower of London is right next to the station. A short walk across the London bridge and you will be on the South bank which is the latest hip area to be in, with all its cool restaurants, marketplaces, and the Tate Modern.

Reviewed January 02, 2013

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9.7
Exceptional
PEI from Malaysia
Couple
Queen Guest Room
Stayed 4 nights in March 2013

very close to underground and safe”

Hotel location is superb. Very safe. Near to Tower of London and Katherine Docks where you can find many nice foods.

Hotel is location is superb. 3min walk to Towerhill underground station which is on the Circle(Yellow) and District(Green) Line, where all the major attraction stays. Get an oyster card and you can go anywhere you want. Walking distance to Tower of London and Tower Bridge. This area is very safe. Hotel has a nice rooftop bar. Shower was fantastic. An IMAC is provided in the room. You can use it as TV or computer. Hotel is able to keep for you the luggage at no price. Generally very nice stay. Check-in chocolate cookies was very nice. Will come back again.

Reviewed April 16, 2013

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10.0
Exceptional
Kaushal from United States
Solo traveler
Queen Guest Room
Stayed 3 nights in November 2012

I loved this hotel!”

New, Clean, Helpful Staff, Great location

If your planning on riding the Tube...the station is less than a block away. This is a newer hotel, so it doesn't have a musty smell which some older hotels in London tend to have. Each room also has a huge Mac computer which you can use as your TV as well. The staff was very helpful. The best part is just blocks away from the Tower Bridge and Tower of London. I would recommend this hotel to families and couples.

Reviewed December 07, 2012

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9.0
Exceptional
John from United Kingdom
Couple
Queen Guest Room
Stayed 1 night in December 2013

Decent hotel in good location!”

Good staff, lovely room and fine breakfast!

A very good hotel a stone's throw from the Tower of London. Helpful staff helped us upgrade to a room, which gave an excellent view of the Tower of London and Tower Bridge. Both the bedroom and the bathroom were clean and of decent size - the bed was firm and cosy! The breakfast the following day was varied and had something for everyone. All in all a fine stay!

Reviewed December 24, 2013

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9.7
Exceptional
PEI from Malaysia
Couple
King Guest Room
Stayed 1 night in April 2013

Returning stay. Thumbs up.”

Location, Safety, Worth every penny

Our returning stay after 5 days in York and Manchester. Luggage was safely kept by the hotel. No complains. To all readers out there. If you want hotel which is good in location, safe, nice resturant around. Stay in Tower of London by Hilton.

Reviewed April 16, 2013

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10.0
Exceptional
elizabeth from Australia
Couple
King Deluxe Room
Stayed 3 nights in August 2014

Superb”

Service, location and comfort

We were pleasantly surprised to be upgraded and given executive lounge access upon check-in. The Double Tree by Hilton brand has since become our "yardstick" in terms of hotel accommodation since our stay at DTBH Tower of London.

Reviewed August 28, 2014

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10.0
Exceptional
Alan
Couple
Queen Guest Room
Stayed 2 nights in October 2018

Quality Hotel at midrange price”

We booked for two nights and the Hotel lived up to it 4star rating, with exceptional staff who were very knowledgeable with great customer skills, the hotel was situated in Tower Hill about a 1 minute walk from the Tower of London with a tube station only a one minute walk away, so from our point of view it added up to a perfect trip to London

Reviewed October 23, 2018

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9.7
Exceptional
Lourdes from Mexico
Solo traveler
King Guest Room
Stayed 4 nights in February 2012

Great Location , great staff”

Great Location, comfortable rooms

definitely a great buy, the hotel is brand new, the staff is very friendly and courteous. my booking didn't show in their list but they managed the situation perfectly and checked me in and asked questions later. great location, just by the tower of london and very close to the underground.

Reviewed April 22, 2012

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7.2
Very good
NG from Hong Kong SAR, China
Family with young children
King Executive Room
Stayed 9 nights in December 2018

Excellent Location but not so good service during Christmas”

It's a nice location to stay as it's not far from the tube and situated near to Tower of London and Tower Bridge. Thus, on Christmas day, as there was no public transportation in operation, we could enjoy a nice walk after the Christmas service at a nearby church, passing by the St Mary's Axe, Monument, London Bridge to the southwark having photo taking and then back to the hotel through Tower bridge. The hotel also has a warm greetings that we were given nice warm chocolate welcome cookies when we arrived and we could pick one whenever we want although we didn't pick again. Besides, I found them put a jar of mulled wine with paper cups around the corner of front desk at Christmas day. As we picked the room with executive lounge, we entitled the lounge access. We have been arranged to a far corner room without any view at all which I don't really like personally. As the room was newly refurbished, it's decent but seems like a 3-star hotel room more. The most unacceptable thing was the lounge service. The hotel was nice to allow us to stay at the lounge before we check-in as we very early in the morning. I've known that the lounge is quite small but it's okay while not too many people. However, as it's closer to Christmas time, during the evening canapes, the lounge became crowder and crowder. On 24th-26th, the lounge had been looking like a refugee camp with snacks and drinks running out. We understand it's holiday in UK but it's unacceptable for the hotel not to keep enough stocks and there was a lack of lounge staff, not able to refill the food and tidy up the dishes. I did to tidy up the table with my husband by ourselves. I think the lounge is not so bad always but really in poor service during Christmas time. I hope the hotel could improve this aspect.

Reviewed January 13, 2019

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9.0
Exceptional
Jasmin from Sweden
Couple
Queen Guest Room
Stayed 2 nights in December 2013

Comfortable rooms and close to tower bridge”

Clean, Comfy and close to Tower Bridge/Tower Hill tube

We got a great deal (partly by redeeming reward points/cash) for the last few days of December. We would have stayed for NYE as well (the Sky lounge would have offered a great view over both city and fireworks) however, the deal worked best for two nights and the hotel was too pricey the last night of the year. All very nice, friendly staff, comfy room, modern and clean. we didn't eat there so I can't say anything about that. Close to Tower Bridge and Tower hill tube. Dinner and coffee shops close by as well.

Reviewed January 03, 2014

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9.0
Exceptional
Vinay from United Kingdom
Couple
King Guest Room
Stayed 1 night in March 2012

Superb hotel in a great location”

location and room facilities

Great hotel located very close to Tower Bridge, St Katherines and the City of London. We didn't try the food as we ate out (which is why I gave a score of 3 for the food/dining) and there are is a wide choice of restaurants only a few minutes away. Also located very close to the Thames with a great walking route. Would definitely recommend.

Reviewed March 28, 2012

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9.3
Exceptional
Kwang from Australia
Couple
King Guest Room
Stayed 4 nights in April 2013

Welcome, pleasant and relaxing.”

friendly staff, good service, clean and comfortable room

our stay have been very pleasant. we enjoy the warm welcome cookie and the spacious and comfortable room. staff was very helpful and friendly and assist us with all our queries in a friendly manner. the hotel is close to subway and buses which is a plus. it is also close to tower bridger and the tower of london.

Reviewed April 25, 2013

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10.0
Exceptional
SALLY from Australia
Couple
King Guest Room
Stayed 1 night in November 2013

loved it”

location and public transport, next to the tower of London and thames

we loved it got upgraded and offered free breakfast. next to underground and across road to tower of london and the Thames. Has the best rocking bar on the roof with unbelievable views of london and london bridge and the city.

Reviewed February 01, 2014

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10.0
Exceptional
Geraldine from Ireland
Family with teens
Queen Guest Room
Stayed 2 nights in April 2012

Brilliant hotel, great location , ”

Friendly staff and lovely surroundings

we had a really pleasant stay at the doubletree hilton london bridge. the staff were so friendly and helpful. really clean and comfortable and would stay here again in a heartbeat .

Reviewed April 23, 2012

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