DoubleTree by Hilton Hotel London - Westminster
DoubleTree by Hilton Hotel London - Westminster
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9.2
Exceptional

"Nice Location, Nice staff, Nice service"

Hon M.

|

October 26, 2016

King Executive Room - Guestroom DoubleTree by Hilton Hotel London - Westminster
King Executive Room - Guestroom
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Lobby DoubleTree by Hilton Hotel London - Westminster
Lobby
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Lobby DoubleTree by Hilton Hotel London - Westminster
Lobby
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Interior view DoubleTree by Hilton Hotel London - Westminster
Interior view
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See map DoubleTree by Hilton Hotel London - Westminster
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Excellent
Location
8.1
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What guests are saying:
Very good, will come again.
Ke from China
Business traveler
we asked to change room from double to twin beds room and they kindly arranged for it.
Shoko from Japan
Group
It was great and we will go back there
hazeahl from Philippines
Family with young children
Couldn't have been a better stay. The only negative being my daughter left her iPhone charger behind and although I've emailed the Hotel twice I still have had no reply!
Julie from United Kingdom
Family with teens
Excellent.
Jenny from Malaysia
Business traveler
We all had a fantastic 2 night break in London and this hotel was amazing. We would recommend it to anybody. Could not fault it.
Mark from United Kingdom
Family with teens
I enjoyed the stay
James from United States
Couple
I enjoyed the stay very much and especially appreciated the housekeeping team who loaned me a vacuum cleaner to vacuum packed my winter clothing as I will fly back to a warmer country today, well done and keep it up!
Kah from Malaysia
Couple
great!
Brad from Canada
Solo traveler

DoubleTree by Hilton Hotel London - Westminster

Excellent location
- Inside city center
- What's nearby?
Excellent
From 375 reviewsSee what guests said
8.0
/
10
Excellent room comfort and quality
8.6
Value for money7.7
Location rating8.1
Nearest airportLondon City Airport (LCY)
Distance to airport12.5 km
  • 630 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Last booked 2 hours ago
Queen Deluxe Room
Queen Deluxe Room
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
King City Suite
King City Suite
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
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King Executive Room
King Executive Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Twin Guest Room
Twin Guest Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
King Master Suite
King Master Suite
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 king bed
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Queen Accessible Executive
Queen Accessible Executive
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
King Guest Room
King Guest Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Queen Executive Room
Queen Executive Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Queen Accessible Guest Room
Queen Accessible Guest Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Queen Guest Room
Queen Guest Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Have a question for DoubleTree by Hilton Hotel London - Westminster?

What people love about the property

  • 8.4
    Excellent

    "Helpful staff and very good breakfast."

    Harriet

    |

    May 24, 2016

  • 10.0
    Exceptional

    "Great location."

    Jón

    |

    May 2, 2016

  • 9.2
    Exceptional

    "This service of the staff was excellent!!"

    Brenda

    |

    June 27, 2016

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More about DoubleTree by Hilton Hotel London - Westminster

More about DoubleTree by Hilton Hotel London - Westminster

8.4
Excellent

"Excellent service!"

Ka M.

|

January 10, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

British cuisine
British cuisine
Millbank Lounge Bar
50 m British, European
Shepherd's
140 m British, European
Cafe L'Express
170 m British
American cuisine
American cuisine
Counter Vauxhall Arches
890 m American, Bar, British
Giraffe - Victoria
1.1 km American, Contemporary, Gluten Free
Horse Bar & Restaurant
1.2 km American, British
European cuisine
European cuisine
Casa Madeira
500 m European, Portuguese
Pico Bar & Grill
530 m European, International, Mediterranean
Goya
910 m European, Mediterranean, Spanish

What they offer

8.8
Excellent

"Nice location and good services."

Poching

|

November 6, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (375)Booking.com Reviews (2711)
8.0
/
10
Cleanliness8.5
Facilities6.9
Location8.1
Room comfort and quality8.6
Service8.2
Value for money7.7
Provided by verified guests of Agoda
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All guests (375)
All room types
Showing 322 verified guest comments
12345
8.4
Excellent
Hannah from Philippines
Family with teens
Twin Guest Room
Stayed 1 night in August 2018
Just Okay. ”
It's not really in the heart of Westminster but if you like taking long walks, you can walk to Westminster Abbey, Westminster Cathedral, Victoria Palace Theater and not too far from the river. (But it is still quite a walk). Not much food options around the area and the breakfast wasn't all that great either. Room size quite small but mattress and bed sheets were comfortable. Bathroom was tiny too.
Reviewed November 10, 2018
5.2
Charlene from Philippines
Business traveler
Queen Guest Room
Stayed 1 night in July 2018
Unfriendly Receptionist”
Most of them are snob execpt for the asian guy in the front desk. In addtion I just don’t understand why they can’t make a booking for you and you have to wait at 9am when the office opens. What kind of system is that? Though online booking was offered but still it’s just frustrating.
Reviewed July 18, 2018
5.2
Jitender from United Arab Emirates
Family with young children
Queen Guest Room
Stayed 4 nights in June 2018
Above average”
Location-Location is not convenient for vacation travelers. Nothing around this area. Breakfast- No changes in breakfast. Same breakfast every time. Restaurant staffs are good. Room-Size is very small without much facilities. Old furniture with outdated facilities.
Reviewed June 21, 2018
9.0
Exceptional
Sheila from Philippines
Solo traveler
Queen Guest Room
Stayed 1 night in August 2015
Centrally Located”
Location, Service, Cleanliness
We love how this hotel is centrally located. It's walking distance away from the tour spots like Parliament House and Big Ben, Trafalgar Square etc. The front liners offered great customer service and very willing to help and answer questions for tourists like us. I love the cookies they give when you check in Room was spic and span.
Reviewed August 22, 2015
9.3
Exceptional
Kah from Malaysia
Couple
Queen Guest Room
Stayed 1 night in October 2014
Very good value for money, will come back”
Environment, friendly staff and personal services
I enjoyed the stay very much and especially appreciated the housekeeping team who loaned me a vacuum cleaner to vacuum packed my winter clothing as I will fly back to a warmer country today, well done and keep it up!
Reviewed October 06, 2014
8.0
Excellent
Anna from Australia
Solo traveler
Queen Executive Room
Stayed 1 night in July 2014
Great stay and close to public transport”
Comfortable, quiet and clean
The hotel was close to public transport and I was able to get to most of the things I wanted to do. The room was clean and comfortable and I had a great night's sleep. Very impressed with the Mac/TV with cable, DVD and internet facilities.
Reviewed July 15, 2014
10.0
Exceptional
Wing from Hong Kong
Business traveler
Queen Deluxe Room
Stayed 2 nights in September 2012
good location”
good view and facilities
I think it is a good hotel for business trip. Which is in the city centre and very close with our business partner. Regarding the room facilities which have ceiling window let us see outside nice view, free wifi, electronic tea maker...are most convenience. Next time I will also choose DoubleTree by Hilton Hotel London - Westminster and highly recommend to my friends.
Reviewed September 21, 2012
8.3
Excellent
Lai from Hong Kong
Couple
Queen Guest Room
Stayed 4 nights in March 2012
great location, good room and service”
great location by bus, delicious breakfast
Good room, good service, delicious breakfast Good location, very convenient by bus not by tube Just 5 min walk to Westminister Very convenient to have in-room computer with free internet access. Free wifi. Just don't know why they don't provide tooth brush for free
Reviewed March 18, 2012
6.8
Good
MOHAMMAD from Bangladesh
Business traveler
Queen Executive Room
Stayed 3 nights in April 2018
Satisfactory stay”
Hotel is at very prime location in Westminster but quite isolated. There is literally nothing around. You need to walk 20-30 mins to reach any good restaurant or tube station. Taxi is always available. All basic modern facilities available. I stayed for 3 nights on business travel. However, found the hotel too expensive for the value they offer!
Reviewed April 19, 2018
2.8
JONGHWA from South Korea
Business traveler
Queen Accessible Guest Room
Stayed 3 nights in December 2017
i don't want to recommand this hotel to my friends”
My rerservation was included with breakfast. but, everytime, staff asked me & it could not be checked wherther my booking was included or not on the restuarant. my feeling was unpleasant. also when i arrived at the hotel, the reception desk women spoak english too fast. it was difficult to understand it quite well for me.
Reviewed December 20, 2017
9.2
Exceptional
Warren from United States
Solo traveler
Queen Guest Room
Stayed 6 nights in September 2017
Friendly and helpful staff, great food and cocktails, walking distance from so much of London”
Fish and chips was great, cocktails were perfect, and desk staff was wonderful. The breakfast buffet was addictive. The view from the gym made me want to work out during my vacation. If I return to London, and I hope to do so, I will definitely stay here again.
Reviewed October 06, 2017
8.8
Excellent
William from United States
Couple
Queen Guest Room
Stayed 5 nights in August 2017
London westminster”
Used pret a manger for breakfast; sainsbury market are around the corner for breakfast and lunch if needed; saporti resturant for best eats dinner; hotel close to trans options; bathroom small european but manageable; used two day london pass and oyster card combo and on rainy days go 2 free stuff like museums and shopping 😘
Reviewed September 01, 2017
2.0
HUNG from Hong Kong
Couple
Queen Guest Room
Stayed 5 nights in December 2016
Poor for everything”
Especially poor service at the reception. The staff gave us a bad experience in London with slow and impolite service. The room service was the worst ever. The cleaner threw my make up sponge on the floor. I would not recommend this hotel to anyone.
Reviewed January 04, 2017
10.0
Exceptional
fred from United Kingdom
Couple
Queen Accessible Guest Room
Stayed 3 nights in August 2016
Excellent stay!”
Walked up to reception at 1pm expecting to be told our room was not available yet but, to our considerable surprise, not only was a room ready, we had been upgraded to the executive floor! The receptionist was so lovely, friendly, and helpful that, after chatting about traveling, we felt like old friends. The room was very comfortable, spotlessly clean, quiet, and had everything we needed. We were very impressed by the executive lounge's free coffee/tea and snacks. The breakfast there was super! Every employee we met was friendly and professional and seemed to work with pride. Location was close enough to walk to Parliament Square. Victoria, Buckingham Palace, all within 10 minutes.
Reviewed September 07, 2016
8.4
Excellent
Harriet from Ireland
Couple
King Guest Room
Stayed 2 nights in May 2016
City hotel central location”
Very comfortable hotel, good bar/restaurant menu, within walking distance of Big Ben, Westminster Abbey etc. Bedrooms a little basic and needing updating but adequate for a short stay. Sadly mine had a view into the offices nearby! Helpful staff and very good breakfast. Overall a pleasant experience.
Reviewed May 24, 2016
7.7
Very good
Joanne from United States
Couple
Queen Accessible Guest Room
Stayed 1 night in November 2015
Great location”
location staff cleanliness
Great stay just for one night. Walking distance to major attractions. Very attentive staff. Only weird thing was no TV in room. They use a small computer monitor as the TV. Otherwise a great budget option in heart of London.
Reviewed November 16, 2015
6.0
Wilfred from Singapore
Solo traveler
Queen Deluxe Room
Stayed 1 night in July 2015
good location”
good location
hotel location was good- easy walk to attractions and near to river Thames. Staff were generally well trained. However, at time of stay, roadworks on road leading to hotel made access difficult, especially for taxis which had to make a big diversion.
Reviewed July 05, 2015
8.0
Excellent
Qian from Taiwan
Couple
Queen Guest Room
Stayed 2 nights in May 2015
Wrong booking ”
Near Big Ben, big room, good price
I think it is wrong booking, we book Hilton hotel near Victoria station, when we arrived we just found the booking hotel is in Westminster. Therefore we have to take taxi to the hotel. Lucky thing is we still could go to Westminster station by 13 min walk. And during this walk we could enjoy the scenery of Westminster Abby and Big Ben. That is really beautiful. I will stay this hotel next time. It is very good price to get this room.
Reviewed June 04, 2015
7.7
Very good
Frank from Netherlands
Business traveler
King Guest Room
Stayed 1 night in April 2015
Nice hotel with good service and nice bar area”
service, bar area
Booked room at last moment but still got a decent rate and enjoyed staying here, location slightly to the west of most attractions but hotel always has taxi's on stand-by and riverfront is in walking distance. Really liked to bar area, cosy and great place to enjoy a drink after work or catch up with work after a busy day running around, would stay here again.
Reviewed June 03, 2015
8.7
Excellent
Susan from Canada
Solo traveler
Twin Guest Room
Stayed 4 nights in May 2015
Doubletree by Hilton Westminster, London”
Proximity to Westminster centre, cleanliness, concierge helpfulness
Spent 4 nights while touring the city. The best feature was it's proximity to Westminster being an easy walk to the centre of London. It was excellent value. The staff were helpful and the rooms comfortable. Didn't have breakfast there as it was too expensive! There were some nice coffee shops on Horseferry Rd. which was a short walk from the hotel. Altogether, a very nice stay. It will be even better when the construction is complete. You can be forgiven for the noise etc. as long as the prices don't go way up when it's finished.
Reviewed May 15, 2015
12345
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  • Excellent location
  • Houses of Parliament
  • Pimlico Tube Station is within 0.63 km