7.9
Very good
/10
(482 reviews)See what guests said
Housekeeping7
Breakfast2
View2
See map
8.1

Excellent

Location rating score

Excellent location - Inside city center
Parking
Available
Popular landmarks
Big Ben 840 m
London Eye 1.23 km
Buckingham Palace 1.36 km
National Gallery 1.76 km
The British Museum 2.9 km
V&A - Victoria and Albert Museum 3.16 km
Natural History Museum 3.43 km
Madame Tussauds London 3.81 km
Tower Bridge 3.82 km
Tower of London 3.9 km
Nearby landmarks
Altitude 360 170 m
Millbank Tower 190 m
Tate Boat 220 m
Office 240 m
Tate Britain 280 m
St John’s, Smith Square 280 m
Smith Square 310 m
Lambeth Bridge 320 m
Buxton Memorial Fountain 320 m
Emmeline Pankhurst Memorial 320 m
DoubleTree by Hilton Hotel London - Westminster

"An excellent hotel near many of the London attractions."

Larry - June 9, 2019

King Guest Room - Guestroom DoubleTree by Hilton Hotel London - Westminster
Lobby DoubleTree by Hilton Hotel London - Westminster
Lobby DoubleTree by Hilton Hotel London - Westminster
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Free Wi-Fi

DoubleTree by Hilton Hotel London - Westminster

30 John Islip Street, Westminster, London, United Kingdom, SW1P 4DD - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Body thermometer
Daily disinfection in common areas
See all amenities
Preventative Equipment
Free face masks
Hand sanitizer
Sterilizing equipment
Health and Medical
Doctor/nurse on call
First aid kit
What guests are saying:Read all 482 reviews
Excellent comfort
8.6 room quality and comfort
Excellent cleanliness
8.4 rating for cleanliness
Excellent service
8.1 rating for service
Very good facilities on premise
7.3 facilities on premise

We loved the location and the chance to walk to so many iconic London tourist sights and we had easy access to a variety of excellent pubs each evenin...

Paul | October 21, 2019

Fish and chips was great, cocktails were perfect, and desk staff was wonderful.

Warren | October 6, 2017

If I return to London, and I hope to do so, I will definitely stay here again.

Warren | October 6, 2017

The staff was very helpful to steer us first timers in the correct direction.

Larry | June 9, 2019

The view from the gym made me want to work out during my vacation.

Warren | October 6, 2017

It's a clean, beautiful hotel in a location that can't be beat.

Paul | October 21, 2019

  • 630 meters to public transportation

  • Free airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in London every 9 minutes on Agoda.com
Value for money7.6
Location rating8.1
Nearest airportLondon City Airport (LCY)
Distance to airport12.3 km

Rooms available at DoubleTree by Hilton Hotel London - Westminster

8.6
Excellent
Room comfort & quality
King Master Suite
King Master Suite
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 king bed
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Twin Guest Room
Twin Guest Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 2 single beds
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King Guest Room
King Guest Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 king bed
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Queen Deluxe Room
Queen Deluxe Room
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 queen bed
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King City Suite
King City Suite
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
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Queen Guest Room
Queen Guest Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 double bed
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Queen Deluxe Family Room
Queen Deluxe Family Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 queen bed
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Queen Accessible Guest Room
Queen Accessible Guest Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 double bed
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King Deluxe Room With 1 King Bed
King Deluxe Room With 1 King Bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Two-Bedroom Connecting Family Room
Two-Bedroom Connecting Family Room
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 2 single beds and 1 double ...
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Frequently asked questions

What time is check-in and check-out at DoubleTree by Hilton Hotel London - Westminster?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to DoubleTree by Hilton Hotel London - Westminster?

For those who wish to drive their own cars, DoubleTree by Hilton Hotel London - Westminster has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around London with private transportation, the hotel can arrange taxi service.

What is the smoking policy at DoubleTree by Hilton Hotel London - Westminster?

DoubleTree by Hilton Hotel London - Westminster does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about DoubleTree by Hilton Hotel London - Westminster

  • 10.0
    Exceptional
    Staff 

    "The hotel is very clean and comfortable, all the staffs are very friendly and helpful."

    Panichchaya

    |

    September 11, 2018

  • 8.4
    Excellent
    Staff 

    "Nice place, clean room, friendly staff."

    Jamie

    |

    September 19, 2017

  • 9.2
    Exceptional
    Breakfast

    "The breakfast buffet was addictive."

    Warren

    |

    October 6, 2017

Property ranking|Compared to 13,490 London properties
See all rankings
Room comfort score
8.6/10
Review score - United States
8.6/10
Service score
8.1/10
Cleanliness score
8.4/10
Better than
99
%
of London properties
Better than
98
%
of London properties
Better than
97
%
of London properties
Better than
97
%
of London properties
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Overall rating:
7.9
Very good
482 reviews
Cleanliness
8.4
Facilities
7.3
Location
8.1
Read all reviews >
What travelers say they love:
Great location, friendly staff.
Ellen from United Kingdom
Group
More about DoubleTree by Hilton Hotel London - Westminster

More about DoubleTree by Hilton Hotel London - Westminster

DoubleTree by Hilton Hotel London - Westminster, located in Westminster, London, is a popular choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are Altitude 360, The Home Office Building, Millbank Tower.

Take advantage of a wealth of unrivaled services and amenities at this London hotel. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, laundromat, 24-hour front desk, facilities for disabled guests.

Guests can choose from 460 rooms, all of which exude an atmosphere of total peace and harmony. The hotel's recreational facilities, which include fitness center are designed for escape and relaxation. When you are looking for comfortable and convenient accommodations in London, make DoubleTree by Hilton Hotel London - Westminster your home away from home.

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Most talked about facilities

Breakfast
22 mentions
Housekeeping
20 mentions
Internet
12 mentions
Taxi
5 mentions

What they offer

7.2
Very good
Staff 

"Nice hotel with friendly staff."

Dokyun

|

May 31, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental
Vegetarian
Full English/Irish

Restaurants on site

Art St Kitchen
Cuisine:European, British
Menu:Buffet
Millbank Lounge
Cuisine:British
Menu:Buffet

Nearby restaurants

British cuisine
British cuisine
Millbank Lounge Bar
50 m British, European
Shepherd's
140 m British, European
Cafe L'Express
170 m British
American cuisine
American cuisine
Counter Vauxhall Arches
890 m American, Bar, British
Giraffe - Victoria
1.1 km American, Contemporary, Gluten Free
Horse Bar & Restaurant
1.2 km American, British
European cuisine
European cuisine
Casa Madeira
500 m European, Portuguese
Pico Bar & Grill
530 m European, International, Mediterranean
About Thyme Restaurant
910 m European, Gluten Free, Mediterranean

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of DoubleTree by Hilton Hotel London - Westminster from real guests

Provided by verified guests of Agoda
Agoda Reviews (482)Booking.com Reviews (2102)
7.9
/
10
Cleanliness8.4
Facilities7.3
Location8.1
Room comfort and quality8.6
Service8.1
Value for money7.6
High score for London
Rating
9+ Exceptional (103)
8-9 Excellent (80)
7-8 Very Good (105)
6-7 Good (20)
<6 Below Expectation (49)
Time of the year
Mar - May (150)
Jun - Aug (87)
Sep - Nov (60)
Dec - Feb (60)
Don't miss out!Users are booking a place in London every 9 minutes on Agoda.com
All guests (482)
All room types
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Show reviews that mention 

Showing 357 verified guest comments
12345
10.0
Exceptional
Wing from Hong Kong
Business traveler
Queen Deluxe Room
Stayed 2 nights in September 2012

good location”

good view and facilities

I think it is a good hotel for business trip. Which is in the city centre and very close with our business partner. Regarding the room facilities which have ceiling window let us see outside nice view, free wifi, electronic tea maker...are most convenience. Next time I will also choose DoubleTree by Hilton Hotel London - Westminster and highly recommend to my friends.

Reviewed September 21, 2012
9.0
Exceptional
Maria from Australia
Solo traveler
Twin Guest Room
Stayed 2 nights in August 2014

Great location”

The bed was so comfortable. Bathroom assessories were exceptional. Quality of towels and linen were of high standard.

It was a short stay, however the convenient location in such a busy time of year made all sight seeing possible by foot. There was an easy checkout option which took time off from waiting inline to checkout. Had been travelling for a period of time and it was the best nights sleep I had on my whole journey. Certainly would choose Doubletree Westminster again, walking distance to both Victoria coach & train staitions were close by.

Reviewed August 27, 2014
9.7
Exceptional
Daniel from United Kingdom
Couple
Queen Guest Room
Stayed 2 nights in January 2012

Great Modern Hotel with Lovely Touches”

Modern, free internet, great breakfast, iMacs in the room.

you cannot fault the doubletree westminster. the rooms are a decent size, there is free internet, imacs in the room, it is modern, the staff are friendly and so on. there is very little to fault. my only complaint is that when it was mint hotels they used to have a daily special offer menu in the restaurant, this has been removed now and so dining options are quite pricey.

Reviewed February 02, 2012
8.0
Excellent
Qian from Taiwan
Couple
Queen Guest Room
Stayed 2 nights in May 2015

Wrong booking ”

Near Big Ben, big room, good price

I think it is wrong booking, we book Hilton hotel near Victoria station, when we arrived we just found the booking hotel is in Westminster. Therefore we have to take taxi to the hotel. Lucky thing is we still could go to Westminster station by 13 min walk. And during this walk we could enjoy the scenery of Westminster Abby and Big Ben. That is really beautiful. I will stay this hotel next time. It is very good price to get this room.

Reviewed June 04, 2015
8.7
Excellent
Susan from Canada
Solo traveler
Twin Guest Room
Stayed 4 nights in May 2015

Doubletree by Hilton Westminster, London”

Proximity to Westminster centre, cleanliness, concierge helpfulness

Spent 4 nights while touring the city. The best feature was it's proximity to Westminster being an easy walk to the centre of London. It was excellent value. The staff were helpful and the rooms comfortable. Didn't have breakfast there as it was too expensive! There were some nice coffee shops on Horseferry Rd. which was a short walk from the hotel. Altogether, a very nice stay. It will be even better when the construction is complete. You can be forgiven for the noise etc. as long as the prices don't go way up when it's finished.

Reviewed May 15, 2015
9.7
Exceptional
Adrian from United Kingdom
Couple
King Guest Room
Stayed 1 night in March 2012

Lovely hotel nothing was to much trouble”

great service ,made to felt welcome

it was well worth the money for a central hotel in london the staff where excellent and friedly,the service ,food,and very clean hotel. the only thing was it was a bit of a walk from the tube station at westminster but that was my choice to walk and not get a taxi (cheaper)

Reviewed March 08, 2012
8.0
Excellent
Roberto from United Kingdom
Couple
Queen Guest Room
Stayed 1 night in July 2013

Suited the purpose.”

Clean. Attentive staff. New.

We checked into our standard double room; which did exactely what it said ont eh tin, but the room was on a low level and looked out intot he courtyard so we felt a bit 'overlooked' by other rooms and it was quite dark. We rang reception to ask if there was a higher leve l and different outlook, this was no problem for reception (luckily for us) and we were swapped straight away. The higher level felt much brighter and therefore more spacious. Outlook was the front road, which was fine for us. We weren't overlooked by anyone else (building site opposite). The staff were very friendly & helpful, the hotel is newly refurbed and very clean and sparkly. Overall a very good stay; would stay again. Although I add we had an advance booking deal; which I think in London is value for money. Not sure I'd pay their higher rates as for the same price I can get somewhere more convenient (for me) - we work in London & stay over regularly.

Reviewed October 21, 2013
9.3
Exceptional
Piotr from Poland
Couple
Queen Guest Room
Stayed 2 nights in February 2012

Great location and excellent service”

Location, service provided

The hotel's location was great; 5min. walk to the Palace of Westminster and Big Ben. Close to the tube. Hotel itself modern and elegant, provides excellent customer service. We arrvied two hours before the check in time and we were given a room. They also welcomed us with a warm and delicous chocolate chip cookie. The rooms were clean, spacious, nicely decorated and equiped with all what we needed. We really enjoyed our stay there.

Reviewed March 10, 2012
10.0
Exceptional
Jessie from United States
Solo traveler
Queen Guest Room
Stayed 2 nights in February 2014

Excellent time in the DoubleTree”

The cookies, the computer in the room, the beds

I loved the DoubleTree. The cookies when we get there were absolutely delicious. The beds were so comfy. The room was so nice, very clean. The computer/internet in the room was such a nice touch. I've never been to a hotel that provided a computer in the room. It was amazing - made me want to come back. However, both nights I was there, my shower was extremely cold. Not sure why, but that was very disappointing.

Reviewed February 14, 2014
8.7
Excellent
Dolores from United States
Couple
Queen Deluxe Room
Stayed 5 nights in July 2012

Very nice stay”

Great welcoming lobby, good breakfast buffet, beds comfortable and room spacious.

my husband and i stayed here because our son who lives in london was getting married at a venue near by to this hotel. we welcomed by a very friendly and inviting staff and received our luggage immediately. the bell hop explained what there was to know about the room ie. where the coffee maker was, how to operate the inroom tv which also functioned as a computer to access email, in room refrigerator, safe etc. we went to have lunch at the restaurant which was very modern and comfortable. the food was tasty. the only thing i had an issue with was the difficulty in controlling the temperature in the bathtub. we thoroughly enjoyed our stay and would come again.

Reviewed July 12, 2012
8.0
Excellent
Georgia from United Kingdom
Couple
Queen Guest Room
Stayed 1 night in July 2012

Lovely modern hotel”

Apple mac computer in room, great view and very helpful staff!

We Really enjoyed our stay at the double tree hotel. The staff were very helpful and the free chocolate cooking at check in was yummy! Great views from the room! London tube station very close don't use Westminster use pilico so much closer! The only disappointment was no tea making facilities in the room, although there was bottled water. I would recommend this hotel

Reviewed July 30, 2012
10.0
Exceptional
Sarah from United Kingdom
Business traveler
Queen Guest Room
Stayed 1 night in July 2012

Great Hotel, Great Location and good size rooms ”

Clean, good service with nice touches

The Hotel is set in a good location but not on a busy through fare so it is quite quiet. The Hotel is modern and clean and the rooms are a good size for London. Reception was quick, friendly and once completed a warm cookie is presented to you which I thought was a nice touch. The rooms are modern and clean and for London a good size with all the extras. Nice Hotel I will ve statying again.

Reviewed July 16, 2012
8.0
Excellent
Siti from Singapore
Couple
Queen Guest Room
Stayed 1 night in March 2014

fantastic”

staff, food, room

EXCELLENT,EXCLUSIVE no more can describe. I wish I can stay longer n if I come to London again i will definitely return to double tree by hilton Westminster

Reviewed March 25, 2014
8.4
Excellent
Hannah from Philippines
Family with teens
Twin Guest Room
Stayed 1 night in August 2018

Just Okay. ”

It's not really in the heart of Westminster but if you like taking long walks, you can walk to Westminster Abbey, Westminster Cathedral, Victoria Palace Theater and not too far from the river. (But it is still quite a walk). Not much food options around the area and the breakfast wasn't all that great either. Room size quite small but mattress and bed sheets were comfortable. Bathroom was tiny too.

Reviewed November 10, 2018
8.7
Excellent
John from United States
Solo traveler
Queen Guest Room
Stayed 1 night in April 2013

Great stay, great location”

Location, price, cleanliness of room

The hotel is in a great location within walking distance of Parliament, Westminster Abbey, etc. The MAC in the room is a nice touch. The room wasn't extravagant but comfortable and clean. The staff was very friendly and efficient. The price wasn't a steal, but fair.

Reviewed May 04, 2013
9.3
Exceptional
Robert from United Kingdom
Couple
King Guest Room
Stayed 3 nights in February 2013

Great Hotel and lovely welcome from staff.”

great location, lovely accomodation would definately return to the hotel for future stays!

Stayed for 3 nights bed and breakfast, breakfast was lovely each morning and hotel had a good selection, fruit, cereal and the option of a hot breakfast. Staff were lovely and very helpful. Have been to London quite a few times in last two/three years and this is by far the best hotel I have stayed at.

Reviewed February 14, 2013
9.7
Exceptional
Richard from United Kingdom
Couple
King Guest Room
Stayed 1 night in February 2013

It was a lovely location with excellent service”

the service was lovely. Polite reception and bar staff

It was a lovely stay myself and my partner appreciated the break and the short distnace from the tube made the great location. Right next to Tate Britain and a stones throw from Central London. The service was excellent, very friendly staff and very nice atmosphere created by all of the staff team. Dispite their currently being renovation works on a building opposite we did not here a noise from this. As usual from this chain the adorable cookie on arrival. A warm treat for a warm atmosphere. I will definately be returning.

Reviewed February 26, 2013
8.7
Excellent
Steve from Australia
Couple
King Guest Room
Stayed 1 night in October 2012

Excellent hotel but location a bit inconvenient”

Free cookie at check in!

There's free wifi. They also provide a mac in each room which doubles as a TV. Quite handy. The negative was the mouse didn't work because of the glass table top. The rooms were comfortable and modern. It's not near any metro/underground station, but it's about a 15/20 min walk to westminster. Otherwise you can catch the 88 or 3 bus routes nearby which will take you to Piccadilly Circus. The free cookie at checkin was delicious.

Reviewed October 16, 2012
9.3
Exceptional
Christopher from United Kingdom
Couple
Queen Guest Room
Stayed 2 nights in July 2012

Excellent hotel in great location”

Clean, quiet and modern

From check in to check out this was an excellent stay, staff were top class. Hotel in backwater of Westminster only minutes from Westminster Abbey.

Reviewed July 11, 2012
10.0
Exceptional
Larry from United States
Couple
Queen Guest Room
Stayed 3 nights in May 2019

Exceptional”

An excellent hotel near many of the London attractions. We didn’t expect this nice of lodging for a reasonable cost. We were just an easy walk to Buckingham Palace but equally close to the Thames river and the boat trips. Also we found good restaurant/pubs close. Our hotel felt like a home base in a big city. The staff was very helpful to steer us first timers in the correct direction. And the breakfasts were very tasty. We used the subway and buses to get to some of our destinations. Thank you.

Reviewed June 09, 2019
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  • Excellent location
  • Big Ben
  • Pimlico Tube Station is within 0.62 km
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