DoubleTree by Hilton Hotel San Francisco Airport North
1 King Mobility Hearing Accessible Roll In Shower Non-Smoking DoubleTree by Hilton Hotel San Francisco Airport North
Lobby DoubleTree by Hilton Hotel San Francisco Airport North
Lobby DoubleTree by Hilton Hotel San Francisco Airport North
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8.2
Excellent
/10
(73 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location
Parking
FREE
  • Candlestick/Monster Park4.22 km
  • San Francisco 49ers4.47 km
  • Kaiser Permanente South San Francisco Medical Center4.76 km
  • South San Francisco Subway Station5.03 km
  • San Bruno Station5.26 km
  • Glen Eagle Golf Course5.58 km
  • Youtube Headquarters6.06 km
  • Zaccho Dance Theater6.17 km
  • San Francisco International Airport6.27 km
  • San Francisco International Airport Subway Station6.34 km
  • Free Wi-Fi

    DoubleTree by Hilton Hotel San Francisco Airport North

    5000 Sierra Point Parkway, San Francisco International Airport, San Francisco (CA), United States, 94005 - See map
    "Prompt service, relaxing atmosphere"
    James - September 5, 2017
    Excellent cleanliness
    8.6 rating for cleanliness
    Excellent comfort
    8.5 room quality and comfort
    • Free airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Air conditioning

    • Bar

    Property ranking|Compared to 1,908 San Francisco (CA) properties
    See all rankings
    Room comfort score
    8.5/10
    Review score - United States
    9.1/10
    Value for money score
    8.2/10
    Cleanliness score
    8.6/10
    Better than
    99
    %
    of San Francisco (CA) properties
    Better than
    99
    %
    of San Francisco (CA) properties
    Better than
    98
    %
    of San Francisco (CA) properties
    Better than
    97
    %
    of San Francisco (CA) properties
    Value for money8.2
    Distance to city center19 km
    Location rating7.9
    Nearest airportSan Francisco International Airport (SFO)
    Distance to airport6.3 km

    Rooms available at DoubleTree by Hilton Hotel San Francisco Airport North

    8.5
    Excellent
    Room comfort & quality
    2 Queen Beds Bay or Marina View
    2 Queen Beds Bay or Marina View
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    1 King 2 Room Suite Non-Smoking
    1 King 2 Room Suite Non-Smoking
    ...
    • Room size: 45 m²/484 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 King Mobility Hearing Accessible Roll In Shower Suite Non-Smoking
    1 King Mobility Hearing Accessible Roll In Shower Suite Non-Smoking
    ...
    • Room size: 45 m²/484 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 King Mobility Hearing Accessible with Tub Non-Smoking
    1 King Mobility Hearing Accessible with Tub Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 King Mobility Hearing Accessible Roll In Shower Non-Smoking
    1 King Mobility Hearing Accessible Roll In Shower Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 King Bed Bay View Non-Smoking
    1 King Bed Bay View Non-Smoking
    ...
    • Room size: 50 m²/538 ft²
    • Bay view
    • 1 king bed
    Enter dates to see prices
    2 Queen Accessible Bath Tub Non-Smoking
    2 Queen Accessible Bath Tub Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    2 Queen Hearing Accessible Non-Smoking
    2 Queen Hearing Accessible Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    1 King Bed Non-Smoking
    1 King Bed Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    2 Queen Mobility Hearing Accessible Tub Non-Smoking
    2 Queen Mobility Hearing Accessible Tub Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices

    What people love about DoubleTree by Hilton Hotel San Francisco Airport North

    • 8.8
      Excellent

      "Stay was excellent."

      Tao E.

      |

      June 28, 2016

    • 8.8
      Excellent
      Staff 

      "Comfortable bed and staffs are extremely helpful and friendly."

      Tao E.

      |

      June 28, 2016

    • 6.8
      Good
      Cleanliness

      "Relatively close to city, clean, decent for a night stay."

      Wai S.

      |

      March 5, 2017

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    More about DoubleTree by Hilton Hotel San Francisco Airport North

    More about DoubleTree by Hilton Hotel San Francisco Airport North

    7.6
    Very good

    "A bar, some decent food and clean sheets."

    Harold

    |

    July 29, 2016

    An overview

    Show less

    What they offer

    8.0
    Very good
    Staff 

    "Staffs are very friendly and helpful."

    King M.

    |

    May 1, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Waiters On Wheels Inc
    6.6 km American
    New England Lobster Market & Eatery
    8.0 km American, Seafood, Soups
    Hangar Steak
    8.1 km American, Steakhouse
    Asian cuisine
    Asian cuisine
    Benihana
    8.6 km Asian, Japanese, Sushi
    Mr. Teriyaki
    8.6 km Asian, Japanese, Sushi
    Grand Harbor
    8.7 km Asian, Chinese, Seafood
    Cafe
    Cafe
    Mission Cafe & Deli
    6.6 km Cafe, Delicatessen
    Joe's Cafe by the Bay
    8.2 km Cafe, Mediterranean
    Dragon City Bakery and Cafe
    9.9 km Cafe

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of DoubleTree by Hilton Hotel San Francisco Airport North from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (73)Booking.com Reviews (852)
    8.2
    /
    10
    Cleanliness8.6
    Facilities7.9
    Location7.9
    Room comfort and quality8.5
    Service8.4
    Value for money8.2
    Rating
    9+ Exceptional (20)
    8-9 Excellent (11)
    7-8 Very Good (8)
    6-7 Good (6)
    <6 Below Expectation (5)
    Time of the year
    Mar - May (13)
    Jun - Aug (9)
    Sep - Nov (17)
    Dec - Feb (11)
    All languages
    All guests (73)
    All room types
    Showing 50 verified guest comments
    123
    10.0
    Exceptional
    Jose from United States
    Family with young children
    2 Queen Beds Non-Smoking
    Stayed 3 nights in July 2019

    Great! ”

    Loved it. Everything was great. Highly recommended

    Reviewed July 10, 2019
    3.6
    Budiyanto from Australia
    Couple
    1 King Bed Non-Smoking
    Stayed 3 nights in April 2019

    Never again”

    Do not booked Hilton by DoubleTree as check-in staff do not know how to do charge back and ignorant. We arrived at the hotel greeted by a rush check-in with poor customer service. Then we are asked to pay for the full amount of the hotel fee even though already been prepaid through Agoda with confirmation and a receipt from Agoda and even showing the actual transactions. After a bad check-in experience, Hilton finally agreed to follow up with Agoda and will let us know. No follow up the second day and we have to approach the reception desk ourselves. Then we are being told that its not their problem or their job to do with all sort of unreasonable excuses. In addition to that even complaining about us using Agoda. Fed up and upset, we decided to call Agoda ourselves and pass the phone on to the reception. Mind you it took them almost 30 min as the reception never done it before and even tried to increase the agreed rate. Agoda has been amazing but DoubleTree by Hilton is NOT!

    Reviewed May 02, 2019
    6.8
    Good
    Koh from Singapore
    Group
    2 Queen Hearing Accessible Non-Smoking
    Stayed 1 night in November 2018

    Self Drive Road Trip”

    Good big carpark and nice big rooms

    Reviewed January 22, 2019
    9.2
    Exceptional
    Maohua from China
    Business traveler
    1 King Bed Non-Smoking
    Stayed 1 night in May 2018

    excellent place to stay”

    good value, but Agoda service really bad, no electronic receipt available, hotel doesn't produce the receipt.

    Reviewed May 08, 2018
    8.0
    Excellent
    King from Malaysia
    Couple
    1 King Bed Non-Smoking
    Stayed 2 nights in December 2017

    Yummy Warm Fleshly Baked Cookies...”

    This is a very unique hotel that welcome us with yummy, fleshly baked chocolate and nuts cookies instead of welcoming drinks. And yes, they do have a free flow of cold water with lemon, self-served. Staffs are very friendly and helpful. The only comment that we would make is that the room is very dark, not much light can come in, and their own light is not enough.

    Reviewed May 01, 2018
    10.0
    Exceptional
    James from United States
    Couple
    1 King Bed Bay View Non-Smoking
    Stayed 5 nights in August 2017

    Exceptional”

    prompt service, relaxing atmosphere

    Reviewed September 05, 2017
    6.8
    Good
    Wai from Malaysia
    Couple
    1 King Bed Non-Smoking
    Stayed 2 nights in December 2016

    Good”

    Relatively close to city, clean, decent for a night stay. However the shuttle pick up from airport is unreliable. Shuttles from other hotels made 3 rounds before they showed up.

    Reviewed March 05, 2017
    4.4
    CHIH-CHUN from Taiwan
    Group
    2 Queen Beds Non-Smoking
    Stayed 1 night in January 2017

    not as good as Agoda suggested”

    the facility is not as good as the hotels I stay in Asia

    Reviewed February 03, 2017
    8.4
    Excellent
    shaopeng from Taiwan
    Business traveler
    2 Queen Beds Non-Smoking
    Stayed 2 nights in January 2017

    Great hotel”

    Hotel is nice. The manager helps to figure out the problem with Agoda.

    Reviewed January 19, 2017
    7.6
    Very good
    Aziz from Turkey
    Solo traveler
    1 King Mobility Hearing Accessible with Tub Non-Smoking
    Stayed 5 nights in November 2016

    Good for visit”

    Far from north, u have to reach airport for transportation

    Reviewed November 27, 2016
    5.2
    Lynn from France
    Solo traveler
    1 King Bed Non-Smoking
    Stayed 1 night in November 2016

    A complete disappointment ”

    There are two Doubletrees at the airport, but I did not learn this until I arrived and tried to check in and found I was in the wrong place. An hour later a taxi finally arrived to drive me 15 minutes to the correct hotel. This was paid for by the hotel. Why was my destination not confirmed by the driver of the airport Doubletree shuttle bus? The hotel is rather tired and faded. The communal area and room carpets were soiled, the curtains were dingy and the bedsheets were stained and generally worn and poorly ironed. The pool area was clean but the pool tiles were slightly green with mold and there were dead insects and tissue paper floating in the pool. The deadbold on my room door could not be closed because the door was warped.

    Reviewed November 19, 2016
    8.8
    Excellent
    Leonilo from Australia
    Family with young children
    2 Queen Beds Non-Smoking
    Stayed 2 nights in October 2016

    Great hotel overall. Would stay again . ”

    Greta hotel, value for monwy. Close to city.

    Reviewed October 29, 2016
    9.6
    Exceptional
    Thomas from Germany
    Couple
    2 Queen Beds Non-Smoking
    Stayed 1 night in September 2016

    One night in San Francisco”

    We stayed one night in San Francisco and really enjoyed the great accommodation of the Doubletree Airport North. The staff was very nice and helpful, rooms were big and the beds were the best I had for a long time. Free coffee and tea in the morning the lobby, on arrival we got a warm cookie, awesome! I really would recommend this place.

    Reviewed September 18, 2016
    7.6
    Very good
    Harold from United States
    Business traveler
    1 King Bed Non-Smoking
    Stayed 2 nights in July 2016

    A good hotel”

    A bar, some decent food and clean sheets.

    Reviewed July 29, 2016
    10.0
    Exceptional
    Desi from Malaysia
    Couple
    1 King Mobility Hearing Accessible with Tub Non-Smoking
    Stayed 3 nights in July 2016

    Most Perfect Stay near Airport ”

    The most best service we receive thus far is from DOUBLETREE. Check-in was smooth and the walnut cookie- yum yum yum!!!! Our room was clean and overlooking the sea just how I wished. All the staffs are extremely polite, kind and so helpful. We would definitely recommend friends and family to stay here. Thank you Doubletree for making our honeymoon a memorableone in San Francisco :):):)

    Reviewed July 19, 2016
    8.8
    Excellent
    Tao from Singapore
    Business traveler
    1 King Bed Non-Smoking
    Stayed 2 nights in June 2016

    Excellent Stay”

    Stay was excellent. Comfortable bed and staffs are extremely helpful and friendly.

    Reviewed June 28, 2016
    10.0
    Exceptional
    Joseph from United States
    Family with young children
    2 Queen Beds Non-Smoking
    Stayed 2 nights in March 2016

    Great Night Sleep ”

    Close to tourist attractions and airports.

    Reviewed March 15, 2016
    10.0
    Exceptional
    louis from United States
    Business traveler
    1 King Bed Non-Smoking
    Stayed 4 nights in February 2016

    Business Travler”

    An excellent staff!

    Reviewed February 07, 2016
    10.0
    Exceptional
    Joohyung from South Korea
    Business traveler
    1 King Bed Bay View Non-Smoking
    Stayed 2 nights in March 2015

    Good hotel”

    Food, Service, Location

    Good

    Reviewed September 16, 2015
    10.0
    Exceptional
    Joohyung from South Korea
    Business traveler
    1 King Bed Bay View Non-Smoking
    Stayed 2 nights in March 2015

    Good hotel”

    Food, Service, Location

    Good

    Reviewed September 16, 2015
    123
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    DoubleTree by Hilton Hotel San Francisco Airport North
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