DoubleTree by Hilton London Heathrow Airport

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Very good
From 371 reviewsSee what guests said
8.0
DoubleTree by Hilton London Heathrow Airport
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Interior view
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Interior view
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King Deluxe Room
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Location
Very good
7.7
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  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Air conditioning

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Room choices
8.4
Excellent
Room comfort & quality
Queen Guest Room
...
  • 21 m²/226 ft²
  • Non-smoking
  • 1 queen bed
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Queen Deluxe Room
...
  • 27 m²/291 ft²
  • Non-smoking
  • 1 queen bed and 1 sofa bed
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King Deluxe Room
...
  • 27 m²/291 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
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Twin Guest Room
...
  • 21 m²/226 ft²
  • Non-smoking
  • 2 single beds
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King Guest Room
...
  • 21 m²/226 ft²
  • Non-smoking
  • 1 king bed
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Twin Accessible Room
...
  • 21 m²/226 ft²
  • Non-smoking
  • 2 single beds
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Junior Suite
...
  • 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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More about DoubleTree by Hilton London Heathrow Airport

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

British cuisine
rhubarb Restaurant & Bar
3.4 kmBritish, Contemporary
The Establishment
6.3 kmBritish
Emmeline's Lounge
7.2 kmBritish, Gluten Free, International
European cuisine
Cote Brasserie - Ealing
8.2 kmEuropean, French
Lisa's
8.3 kmEuropean
Beefeater Grill
8.9 kmEuropean, Steakhouse
Asian cuisine
Sumo - Sushi & Noodle Bar
7.0 kmAsian, Japanese, Sushi
Mama's Nepalese Kitchen
7.0 kmAsian, Chinese, Nepali
Monty's Tandoori
7.0 kmAsian, Indian, Nepali

What they offer

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What's nearby

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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (371)Booking.com Reviews (1397)
8.0
Very good
Filter by guest type:
Cleanliness8.6
Facilities7.4
Location7.7
Room comfort and quality8.4
Service8.3
Value for money8.0
Provided by verified guests of Agoda
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Showing 348 verified guest comments
12345
5.2
khem from Nepal
Business traveler
Twin Accessible Room
Stayed 5 nights in February 2018
Good i like it”
Good new hotel i like
Reviewed February 25, 2018
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8.0
Abern from Philippines
Couple
King Guest Room
Stayed 5 nights in January 2018
Hotel was Great”
Hotel was great, friendly staff, very near bus stops.
Reviewed January 09, 2018
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6.4
Jeeva from Malaysia
Solo traveler
King Guest Room
Stayed 1 night in December 2017
Shuttle service to airport”
Not so near to the airport. Have to pay for the parking. there was no drinking water in the room.
Reviewed January 04, 2018
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6.8
Anastasia from Australia
Solo traveler
King Guest Room
Stayed 1 night in December 2017
Very poor service from staff”
While the hotel itself and location was good, I found the service from some staff to be very unpleasant. The check-in staff were friendly. The staff member over the phone when ordering room service was rude and did not seem to understand plain, clear english. The staff member advised me that my meal was frozen (why am I paying £14 for a frozen meal?) and then advised that their staff member would bring a card machine with my meal to my room as that was my preference to pay. When the staff member arrived with my food, he insisted I pay upon check-out. I advised I had asked to pay on the spot and the staff member over the phone told me he would bring a card machine with him. His response to that was “Well, I don’t have one with me.” More time I had to waste checking-out when I had to make a flight. I expected so much more from a Hilton branded hotel.
Reviewed December 09, 2017
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9.2
nicola from United Kingdom
Group
King Deluxe Room
Stayed 1 night in December 2017
Comfortable hotel ”
Lovely clean hotel. Staff friendly and helpful. Nothing was too much trouble. A little bit chilly in the room.
Reviewed December 05, 2017
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6.8
RAMESH from Malaysia
Solo traveler
Queen Guest Room
Stayed 1 night in December 2017
A Hotel with fair value”
Everything seems fine except that breakfast can be improved. Lacks taste.
Reviewed December 04, 2017
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7.6
Chong from Malaysia
Couple
King Guest Room
Stayed 6 nights in November 2017
Very good”
We had a 5 nights stay at the hotel. It is closed to the airport but not to the attractions. Enjoyed their breakfast. Room was ok but need to refurbish.
Reviewed December 01, 2017
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7.6
Robert from United Kingdom
Business traveler
Twin Accessible Room
Stayed 1 night in November 2017
Hoppa Bus was a disaster. Hotel was above average .”
Near the airport was important but taxi fare was £20 for 5 minute ride. So we opted for Hoppa Bus which never came. Almost missed long haul flight.
Reviewed November 23, 2017
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8.4
Stuart from United Kingdom
Solo traveler
King Guest Room
Stayed 1 night in October 2017
Nice hotel but 2pm check in and parking charge are rubbish!”
Check in for my flight was at 6pm, I drove down (5hours) from Leeds, I arrived just after 10am, was told cant check in until after 2pm, then on top of that car parking worked out at something like £8 for 6 hours!!!!! The room was very nice and the wifi was fast and consistent. For me a 2pm check in and an extortionate price for car parking means I doubt I will be returning!
Reviewed October 16, 2017
Thank you for taking the time to write a review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore We look forward to welcoming you back soon kind regards. Rukhsana
Responded October 18, 2017
DoubleTree by Hilton London Heathrow Airport
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8.0
Shauna from United States
Solo traveler
King Guest Room
Stayed 1 night in October 2017
Great hotel; too far from anywhere”
I didn't realize Heathrow was so large. It cost over 20 pounds Uber to get there from Terminal 5 (the furthest away) or 5 pounds if I was willing to wait for the next bus and all the stops along the way. Next time I will check out the location on googlemaps and/or make sure there is a free shuttle. On the plus side, the room was modern and clean. They provided washcloths (the first I'd seen in England!). The food was good at the restaurant.
Reviewed October 11, 2017
Thank you for taking the time to write a review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore We look forward to welcoming you back soon kind regards. Rukhsana
Responded October 18, 2017
DoubleTree by Hilton London Heathrow Airport
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12345
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