Very good 7.9
Based on 172 reviews

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About this property

Description

The DoubleTree by Hilton London Hyde Park Hotel is situated in the heart of London, making it ideal for business trips or leisure breaks. For guests' satisfaction, all of the hotel's 213 guestrooms feature contemporary in-room amenities. Every guestroom offers full amenities, including an IDD telephone, trouser press, hair dryer, coffee/tea, and television. Complimentary amenities provided at this ideal London hotel consist of safety deposit boxes and room service. This hotel smartly combines quality service with comfort, making it the top choice for many tourists. Please enter your preferred dates of stay and submit our online booking form to make a reservation at DoubleTree by Hilton London Hyde Park Hotel.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Tours

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Greek
  • Hindi
  • Italian
  • Polish
  • Portuguese
  • Spanish
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Policies

When booking for 7 or more rooms, different policies and additional supplements may apply.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 10.00 GBP
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 15.0 km
Internet Usage Fee: 0 GBP
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 228
Parking Fee (per day): 25 GBP
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
Very good



based on 172 reviews
  • Cleanliness 8.5
  • Facilities 7.0
  • Location 8.5
  • Room comfort and quality 8.2
  • Service 7.9
  • Value for money 7.6
  • Food and dining 7.0
Sort by

Kenneth from Australia
Couples
1 Queen Bed
Stayed 2 nights in August 2016
OK
Nothing stood out for me, it is an ok hotel and if I wanted to stay in that particular area of London I would probably consider it again. The fact that nothing stood out would also ensure that other hotels would also still be in the mix.
Reviewed September 04, 2016

Thazin from United States
Groups
King Bed
Stayed 2 nights in June 2016
Nice hotel except the staffs from reception.
We were late to check in at the hotel and my friends arrived earlier than us who are sharing the rooms. I was disappointed to know that the staffs already checked them in and were given rooms in different floors. When I arrived I told them to switch the rooms on the same floor so that we could communicate well but they refused to do it and said there were no rooms available. Actually my friends' names were not included in the booking and not supposed to give rooms before we arrived. I talked to the manager that what they did was totally wrong which is against the hotel policies. What if a stranger mentioned my name and checked them in and when I went into the room, the stranger attacked me who will be responsible for this. I was really mad with the staffs who checked them in and did not abide the hotel rules. Need to train them well.
Reviewed June 06, 2016

Kim from Malaysia
Couples
King Bed
Stayed 2 nights in May 2016
WiFi, Location & Staff personality
WIFI, Location & Comfortability, Friendly Staff.
Reviewed May 20, 2016

Yiu from Hong Kong
Couples
1 Queen Bed
Stayed 5 nights in April 2016
Good location and good value for money
First I booked queen bed room, which is a lot smaller than I expected and so I upgraded to a king bed room which is much better. Not recommend to book queen bed room if you're looking for more spacious and enjoyable holidays especially if you have lots of luggage with you. Facilities are good. The gym is very good considering its pricing (but certainly not comparable to those 5* type). The location is excellent. It's close to Nottinghill Gate Station (10 min walk - 10 min more to Portobello Market), Queensway Station (5 min walk) and Bayswater (2-3 min more of Queensay). Do go to Bayswater station as there are lots of supermarkets, restaurants, shops, etc. around that station as unluckily I just discovered that in the last 2 days of my trip! The only bad thing for this hotel is they only supply 1 bottle of complimentary water at the start of your stay which is quite frustrating, considering it's a 4* hotel!
Reviewed May 10, 2016

charles from Indonesia
Business travelers
Twin Guest Room
Stayed 3 nights in April 2016
Location good
Location good, helpfull staff
Reviewed April 19, 2016

Jonathan from Singapore
Business travelers
King Bed
Stayed 6 nights in September 2015
Clean but small rooms, alittle out of the way
cleanliness, price, quiet
First time staying here. Good for business travellers.
Reviewed November 12, 2015

EDWARD from Malaysia
Business travelers
King Bed
Stayed 3 nights in October 2015
Friendly Staff and Nice Room
WiFi, Comfortable Room, Friendly Staff
Reviewed October 27, 2015

Yiu from Hong Kong
Families with young children
King Bed
Stayed 4 nights in September 2015
Good location, nice service
Good location, parking, nice service
Quite good but room is not big enough, staffs are very helpful and polite
Reviewed September 13, 2015

Pik from Malaysia
Couples
Stayed 5 nights in September 2015
Not a 4 star hotel
Location is near to the tube, easily access to all the attrations, and just opposite the hyde park.
Quite disappointed with this hotel. Firstly, there are no welcome greetings from the staff. Poor housekeeping. Only 2 bottles of mineral water given upon arrival, but nothing for the rest of days.
Reviewed September 12, 2015

Ken from Malaysia
Solo travelers
1 Queen Bed
Stayed 3 nights in September 2015
Good location, near to train station and shops.
location, convenient and clean.
Reviewed September 10, 2015



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