DoubleTree by Hilton London Kensington
DoubleTree by Hilton London Kensington
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9.2
Exceptional

"Excellent location, near museums and metro station."

CLARICE

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April 7, 2017

Twin Guest Room - Guestroom DoubleTree by Hilton London Kensington
Twin Guest Room - Guestroom
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Lobby DoubleTree by Hilton London Kensington
Lobby
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Lobby DoubleTree by Hilton London Kensington
Lobby
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Interior view DoubleTree by Hilton London Kensington
Interior view
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See map DoubleTree by Hilton London Kensington
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Exceptional
Location
9.1
See all 6 photos DoubleTree by Hilton London Kensington
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What guests are saying:
The room is really not big. And air is not fresh
JIE from China
Solo traveler
A very comfortable and pleasant stay. The staff were always very efficient and courteous. The room and beds were very comfortable and the hotel is ideally situated for business or pleasure. very near to underground station, shops and restaurants.
Janet from Mexico
Couple
Very good stay, nothing to complain about. Very quiet room,but small.
Marcel from Netherlands
Couple
We appreciated the friendly and professional manner of the staff. The room was clean and the bed very comfortable. The Regency Hotel is located in a convenient location, close to Kensington Station and a short distance from many must-see attractions.
Amber from United States
Solo traveler
The hotel was modern, comfortable and in a great location.
Jesse from Australia
Couple
Fast check,in, wifi (though we had to pay for it), great room, fantastic cleaning daily, restaurant looks great though we didn't use it. Room service is overpriced.
Leighton from New Zealand
Couple
A little too thin walls between the rooms. Great location! Bad info about the breakfast areas. Great roomservice. Great help with a cab to the airport. The room was really nice and clean! Uncomfy sofa-bed.. Overall a great hotell! I would go back again!
Daniel from Sweden
Group
Comfortable room and staff were very helpful. Would stay in this hotel again as its very well priced and not so far from the West End either by taxi or bus.
Christopher from United Kingdom
Couple

DoubleTree by Hilton London Kensington

Exceptional location
- Inside city center
- What's nearby?
Very good
From 126 reviewsSee what guests said
7.7
/
10
Excellent cleanliness
8.4
Value for money7.1
Location rating9.1
Nearest airportLondon City Airport (LCY)
Distance to airport16.1 km
  • 440 meters to public transportation

  • Located in heart of London

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
7.6
Very good
Room comfort & quality
This property is in high demand!Last booked 6 hours ago
King Duplex Suite
King Duplex Suite
...
  • Room size: 46 m²/495 ft²
  • Non-smoking
  • 1 king bed
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Twin Superior Room
Twin Superior Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 single bed
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Junior Suite
Junior Suite
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 king bed
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Queen Superior Room
Queen Superior Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 queen bed
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Queen Deluxe Family
Queen Deluxe Family
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  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 queen bed
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King Deluxe Family Room
King Deluxe Family Room
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 double bed
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Queen Guest Room
Queen Guest Room
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 queen bed
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Double Premium Deluxe
Double Premium Deluxe
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
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Twin Premium Deluxe
Twin Premium Deluxe
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
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Twin Guest Room
Twin Guest Room
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
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More about DoubleTree by Hilton London Kensington

More about DoubleTree by Hilton London Kensington

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

British cuisine
British cuisine
Bumpkin South Kensington
40 m British, European
Town House
90 m British
La Brioche
230 m British, Cafe
American cuisine
American cuisine
Ramusake
50 m American, Asian, Japanese
Byron Old Brompton Road
110 m American
Steak & Co
300 m American, British, European
European cuisine
European cuisine
Macellaio RC
110 m European, Italian
Wildwood
250 m European, Italian, Pizza
FIVE 25 at Harrington Hall
280 m European

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (126)Booking.com Reviews (1410)
7.7
/
10
Cleanliness8.4
Facilities6.4
Location9.1
Room comfort and quality7.6
Service7.6
Value for money7.1
Provided by verified guests of Agoda
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All guests (126)
All room types
Showing 108 verified guest comments
12345
8.7
Excellent
Karen from Malaysia
Couple
Stayed 5 nights in April 2014
Comfortable and enjoyable”
Clean, modern and close to public transport
My husband and I enjoyed our stay in this hotel. Though the room we booked is small, it's furniture and facilities are modern (which I think have been refurbished). Cosy beds and quite friendly staff. If the guest is big size, he might bump his elbow on the toilet roll dispenser cover or hit his toes against the bathroom door (I'm average size and still had this accident). It's no big deal if you're a little more careful. Hot shower mixer doesn't mix hot and cold water well, so be careful not to turn hot water too much. Overall, it's a nice hotel.
Reviewed May 14, 2014
7.6
Very good
Steven from United States
Couple
Queen Guest Room
Stayed 4 nights in September 2018
On 4 day London Vacation”
Extremely helpful staff and great location but it is under renovation. Elevator is a long round about "joueney". Rooms are quite small although modern. Really once the remodeling is done it should be fine. We seldom experienced a more helpful and considerate staff. Great breakfast buffet too
Reviewed September 06, 2018
5.6
Likita from Thailand
Group
Queen Deluxe Family
Stayed 1 night in July 2018
Poor facility”
I stay at this hotel for 3nights. The location is very good many place nearby Tube, museums, restaurant. I really like this hotel untill i came into my room and found that the air conditioner dose not working. But when im checked-in the receptionist didnt tell anything even they know that room has some problem. It mean they didnt sincere to thire customer. Then I called to them but no one come to my room so i decided to talk with receptionist at lobby. She said cannot change the room because it was fully booking. But tomorrow they will give me the portable air conditioner. They will give me a 30%discount and the breakfast. i already got the complementary of the breakfast. But for the discount they said that they have to contact with travel agency (Agoda) to do the 30% discount because i didnt booking directly with them. Now i didnt get any email from anybody!!!
Reviewed August 02, 2018
8.4
Excellent
Nirma from Germany
Family with teens
Queen Guest Room
Stayed 2 nights in December 2017
Great location”
Excellent location, nice area, near museums and tube.
Reviewed October 07, 2018
8.0
Excellent
Jennifer from United States
Solo traveler
Stayed 4 nights in March 2015
Meh”
Location is excellent
Consistently interrupted internet - I had to call down multiple times daily to reset it. Bed was comfortable. Bathroom had pump of general purpose soap/shampoo vs actual shampoo, conditioner, soap and lotion that you would expect from a 4 star hotel. The hairdryer was in a drawer in the bedroom and didn't reach well. Despite a lift, I also had to take a number of steps to get to my room floor.
Reviewed March 22, 2015
9.0
Exceptional
Alexandra from Australia
Solo traveler
Stayed 3 nights in January 2015
Lovely location & experience”
Fantastic location, very comfortable & value for money
Really enjoyable! As a young female travelling by myself, I felt comfortable, well looked after & everything was very easy. Gorgeous building, nice staff & comfortable room. Unfortunately have to pay for gym & wifi.
Reviewed January 24, 2015
6.7
Good
Thomas from Sweden
Business traveler
Stayed 1 night in September 2014
Nice location but small and noisy room”
Location. Staff. Cleanliness.
I was expecting a bigger and better room for the money paid. Renovation is ongoing so the view of the road is gone but the noise is still there ! Had to sleep with ear plugs. Suggest new style double glassed sound proofed windows be installed. So many of those hotels in Europe with nice old facades and renovated small boring rooms inside. What a shame that the old rooms are not kept as well as the façade.
Reviewed September 21, 2014
10.0
Exceptional
Janet from Mexico
Couple
Stayed 2 nights in August 2014
Comfort in London”
The location, the cleanliness, the room decor and comfort
A very comfortable and pleasant stay. The staff were always very efficient and courteous. The room and beds were very comfortable and the hotel is ideally situated for business or pleasure. very near to underground station, shops and restaurants.
Reviewed September 13, 2014
9.3
Exceptional
Amber from United States
Solo traveler
Stayed 3 nights in August 2014
Lovely Visit!”
1) Friendly & efficient staff 2) Great location 3) Clean room w/ comfortable bed
We appreciated the friendly and professional manner of the staff. The room was clean and the bed very comfortable. The Regency Hotel is located in a convenient location, close to Kensington Station and a short distance from many must-see attractions.
Reviewed September 10, 2014
10.0
Exceptional
DAVID from United States
Family with teens
Stayed 4 nights in July 2014
Holiday 2014”
employees,service,comfort
The stay started off rocky(first night- the room had horrible a/c and noise coming from the wall on and off all night).The next morning I explained the problem and without hesitation they gave us another room that was better. The employees and the service were impeccable and we would stay there again in a heartbeat. Our room qualified for free continental breakfast and happy hour drinks. We were pleasantly surprised as we were not expecting it.
Reviewed July 29, 2014
8.7
Excellent
Catherine from United States
Solo traveler
Stayed 3 nights in May 2014
Very convenient and enjoyable but expensive”
Location, comfort,cleanliness
My room was very nice with a very comfortable bed, bathroom with walk-in shower and television with many viewing options. The location was very convenient for a London vacation and easy access to Heathrow Airport. I was surprised that there were no toiletries provided and that the hotel found it necessary to charge for Wi Fi and to require a $50 deposit at registration. I did not eat at the hotel.
Reviewed May 07, 2014
8.3
Excellent
Daniel from Sweden
Group
Stayed 5 nights in April 2014
Nice and tidy, great neighbourhood ”
Good service, great two story room & nice surroundings
A little too thin walls between the rooms. Great location! Bad info about the breakfast areas. Great roomservice. Great help with a cab to the airport. The room was really nice and clean! Uncomfy sofa-bed.. Overall a great hotell! I would go back again!
Reviewed April 25, 2014
7.3
Very good
Suwandi from Indonesia
Solo traveler
Stayed 6 nights in January 2014
South Kensington, Harrods, and Museums”
location, good service and quiet area
Good place, quiet and calm. Internet available at 10 pounds, which should be free. Room is good and big compare to other hotels in europe. Close to Natural History museum, V&A museum which is great. Harrods and Harvey Nichols is just 20 minutes away. Overall nice place.
Reviewed February 07, 2014
9.0
Exceptional
David from United States
Family with teens
Stayed 3 nights in December 2013
Great location, very clean, great staff, but noisy”
staff, location, cleanliness
The staff was great. We arrived late at night with three teens, two boys and a girl. We needed three rooms, with at least one having two singles for the boys. My daughter had her own room next to ours, and the boys were on the next level, which was perfect. The room was very small, no fridge, but spotless. The only negative is the noise level within the hotel. The walls are very thin, and thus it was noisy. Slept to books on tape on my ipod to block sounds.
Reviewed January 10, 2014
8.3
Excellent
Lorna from United Kingdom
Couple
Stayed 3 nights in December 2013
Great location, newly rennovated hotel. ”
Location, clean and fresh rooms
Small ground floor room but clean and had all you needed. the charges for wifi and the gym are not ideal - should be free.Great location and would stay there again if I could get the same Agoda deal (with gym use included this time!)
Reviewed January 02, 2014
7.7
Very good
Shi from Singapore
Couple
Stayed 4 nights in September 2013
Had a Pleasant Stay”
Nice & Clean Hotel with a Good Location
The overall condition of the hotel and the room was pleasant and clean. A huge plus was the location of the hotel, just a few minutes walk away from South Kensington Station and numerous nice eating places. The only downside of it was the absence of free-wifi available. It wouldn't hurt for the staff at the reception to put on a friendlier demeanor too.
Reviewed October 20, 2013
9.0
Exceptional
Michele from United States
Solo traveler
Stayed 3 nights in August 2013
Great area to stay in for a quieter location. ”
Cleanliness, close to metro, quiet
Loved this hotel. Very clean. It was in a quieter neighborhood with some great local places to eat and close to metro. The only bad thing was the bed was terrible and no wifi access without paying $7.50 USD per hour. I believe it can be negotiated in your rate, but I wasn't aware of that at the time.
Reviewed August 25, 2013
8.7
Excellent
John from Canada
Couple
Stayed 2 nights in August 2013
Attractive older hotel, well-maintained.”
Comfortable room, very quiet; continental breakfast was included; staff very helpful.,
We stayed 4 nights at the Regency; very comfortable, interesting neighbourhood, 2 major museums within walking distance, wide variety of restaurants and shops in area, easy access to subway system. Room price higher than we are used to, but nothing in London is cheap.
Reviewed August 09, 2013
6.7
Good
TSE from Canada
Solo traveler
Stayed 4 nights in July 2013
Very conveniently located hotel”
Convenient location, free internet and comfortable bed
The stay was decent. The best thing about the hotel is its location. It is a 3 to 4 minute walk to the South Kensington Station. The neighbourhood is nice and quiet with quite a lot of restaurants around. The room has very high ceiling and bed was comfortable. Overall, can't complain too much but I did find the staff not as friendly. They could really smile a bit more. Afterall, room rates aren't exactly cheap there.
Reviewed August 07, 2013
9.3
Exceptional
caroline from Germany
Couple
Stayed 1 night in July 2013
Modern and comfortable”
Modern, well located, clean, big room and bathroom
Pleasant and worth the money. The bed was so comfortable, the staff were friendly and very helpful, the room was clean and very modern. I loved the location - being close to South Kensington Station means a lot of culture (exhibition lane) , Hyde Park being around the corner and lots of nice restaurants as well as shopping opportunities nearby (Knightsbridge and High Street Kensington).
Reviewed July 23, 2013
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