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7.9

Very good
15.6% this month
/10
(378 reviews)See what guests said
Breakfast4
Housekeeping4
Food & Dining1
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
The Sportsman Casino

70 m

Marks & Spencer

170 m

Clarks

170 m

Home House Club

180 m

Marble Arch

230 m

Popular landmarks
Madame Tussauds London

910 m

Buckingham Palace

1.8 km

National Gallery

2.1 km

The British Museum

2.1 km

V&A - Victoria and Albert Museum

2.3 km

Closest landmarks
The Gym Way

60 m

Exceldent

100 m

Upper Berkeley Dental Care

180 m

Portman Square car park

190 m

Zen pharmacy & clinic

250 m

DoubleTree by Hilton London Marble Arch

"A pleasant stay."

Lee - May 8, 2022
Duplex Suite - Guestroom DoubleTree by Hilton London Marble Arch
 DoubleTree by Hilton London Marble Arch
Lobby DoubleTree by Hilton London Marble Arch
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DoubleTree by Hilton London Marble Arch

4 Bryanston Street, Hyde Park, London, United Kingdom, W1H 7BY - See map

Get the added peace of mind that comes with Hilton CleanStay, when you book a stay here. Strategically situated in Hyde Park, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Hilton CleanStay

Clean and Ready for you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 170 meters to public transportation

  • Free airport transfer

  • Located in heart of London

  • Air conditioning

  • Daily housekeeping

Value for money7.3
Location rating9.3
Nearest airportLondon City Airport (LCY)
Distance to airport14.3 km

Rooms available at DoubleTree by Hilton London Marble Arch

Very good
Room comfort & quality

8

Queen Guest Room
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
King Guest Room
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Deluxe Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Guest Room
...
  • Room size: 17 m²/183 ft²
  • City view
  • 2 single beds
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Twin Deluxe Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 single bed
Enter dates to see prices
Duplex Suite
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed
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Single Guest Room
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 single bed
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Junior Duplex Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
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Twin Accessible Guest Room
...
  • Room size: 17 m²/183 ft²
  • City view
  • 2 single beds
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Queen Family Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 single bed and 1 queen be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at DoubleTree by Hilton London Marble Arch?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to DoubleTree by Hilton London Marble Arch?

DoubleTree by Hilton London Marble Arch is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at DoubleTree by Hilton London Marble Arch also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, DoubleTree by Hilton London Marble Arch has a car park that's close to the hotel. If you're looking for an easy way to get around London with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at DoubleTree by Hilton London Marble Arch?

Start your mornings right, with the continental and buffet breakfast options offered at DoubleTree by Hilton London Marble Arch. Adults can enjoy breakfast offered with an additional charge of 16 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at DoubleTree by Hilton London Marble Arch?

DoubleTree by Hilton London Marble Arch features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at DoubleTree by Hilton London Marble Arch?

DoubleTree by Hilton London Marble Arch does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to DoubleTree by Hilton London Marble Arch?

Marble Arch Tube Station is the closest train, metro, or bus station, about 160 m away from DoubleTree by Hilton London Marble Arch.

What restaurants are nearby DoubleTree by Hilton London Marble Arch?

DoubleTree by Hilton London Marble Arch is located in Hyde Park, famous for good restaurants such as Texture, Fire & Spice Bar & Kitchen and Locanda Locatelli.

What popular shopping places are close to DoubleTree by Hilton London Marble Arch?

DoubleTree by Hilton London Marble Arch is located in Hyde Park area which features shopping places such as Harrods, Clarks and Ritu.

What are popular attractions near DoubleTree by Hilton London Marble Arch?

DoubleTree by Hilton London Marble Arch is located in Hyde Park area, which is famous for attractions such as Hyde Park, Wallace Collection and South Kensington.

What popular natural sightseeing spots are close to DoubleTree by Hilton London Marble Arch?

DoubleTree by Hilton London Marble Arch is located in the Hyde Park area, which is famous for natural sightseeing destinations such as Grosvenor Square.

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Explore the neighborhood

What people love about DoubleTree by Hilton London Marble Arch

  • 9.2

    Exceptional

    "A pleasant stay."

    Lee

    |

    May 8, 2022

  • 9.6

    Exceptional
    Staff 

    "A special thank you to Head Concierge, Maroun Kahil for your constant smile and attention to detail, making my stay so memorable!!"

    Tracy

    |

    June 15, 2021

  • 9.6

    Exceptional

    "The team at Doubletree by Hilton Marble Arch were exceptional and went out of their way to make sure I had a wonderful stay."

    Tracy

    |

    June 15, 2021

Overall rating:

7.9

Very good
378 reviews
Cleanliness
8.2
Facilities
7.2
Location
9.3
Read all reviews >
What travelers say they love:
Great location and great friendly staff, !
GORDON from United Kingdom
Family with older children
More about DoubleTree by Hilton London Marble Arch

More about DoubleTree by Hilton London Marble Arch

DoubleTree by Hilton London Marble Arch

See all the incredible sights of London when you stay at DoubleTree by Hilton London Marble Arch. This hotel is strategically placed in the heart of the city, surrounded by the popular landmarks. Sampling the authentic culture of London is easy with a stay at DoubleTree by Hilton London Marble Arch, just 2.8 km from London Eye.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in London.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at DoubleTree by Hilton London Marble Arch include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and bathrobes in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! DoubleTree by Hilton London Marble Arch has a selection of cuisine types including halal options.
Have fun at night with your travel companions right at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the massage. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area.


Around the property

Take some time to explore London. Learn about the city's art history with a day at The British Museum located 2.1 km away, where you can see collections by famous artists. Pose in front of Tower of London located 5.6 km away, and you can always show your friends the time you went to London.

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Amenities and facilities
Very good
Facilities

7.2

Most talked about facilities

Breakfast

22 mentions

Housekeeping

13 mentions

Internet

8 mentions

Food & Dining

3 mentions

Languages spoken

  • English
  • Arabic
  • Bulgarian
  • Croatian
  • Czech
  • Filipino
  • French
  • Hindi
  • Italian
  • Latvian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Ukrainian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [nearby]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Desk
  • Free bottled water
  • Hair dryer
  • Ironing facilities
  • Non-smoking
  • Shower
  • Telephone
  • TV [flat screen]
Food and dining
Breakfast options
  • American
  • Continental
  • Halal
  • Vegetarian
  • Full English/Irish
  • Buffet
Restaurants on site

Fire and Spice

  • Cuisine: Indian

Texture

  • Cuisine: European
Location
4 Bryanston Street, Hyde Park, London, United Kingdom, W1H 7BY
Exceptional
Location

9.3

Airports

  • London City Airport (LCY)
    14.3 km 51 min drive
  • Heathrow Airport (LHR)
    21.2 km 44 min drive

Public transportation

  • Marble Arch Tube Station
    170 m 3 min walk
  • Bond Street Tube Station
    510 m 8 min walk

Hospital or clinic

  • Exceldent
    100 m

Shopping

  • Camden Market
    3.1 km 15 min drive

Convenience store

  • WHSmith
    1.4 km 7 min drive

Cash withdrawal

  • ATM
    90 m 2 min walk
What's nearby

Popular landmarks

  • Madame Tussauds London
    910 m
  • Buckingham Palace
    1.8 km
  • National Gallery
    2.1 km
  • The British Museum
    2.1 km
  • V&A - Victoria and Albert Museum
    2.3 km
  • Natural History Museum
    2.4 km
  • Big Ben
    2.7 km
  • London Eye
    2.9 km
  • Tower of London
    5.7 km
  • Tower Bridge
    5.7 km

Nearby landmarks

  • The Gym Way
    60 m
  • The Sportsman Casino
    70 m
  • Exceldent
    100 m
  • Marble Arch Tube Station
    170 m
  • Marks & Spencer
    170 m
  • Clarks
    170 m
  • Home House Club
    180 m
  • Upper Berkeley Dental Care
    180 m
  • Portman Square car park
    190 m
  • Marble Arch
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee0 GBP

Extras

  • Breakfast charge (unless included in room price)16 GBP
  • Daily Internet/Wi-Fi fee9.95 GBP

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges3
  • Number of floors4
  • Number of restaurants2
  • Number of rooms 122
  • Room voltage220
  • Most recent renovation2011

Parking

  • Daily parking fee40.50 GBP

Reviews of DoubleTree by Hilton London Marble Arch from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.2
Facilities7.2
Location9.3
Room comfort and quality8.0
Service7.9
Value for money7.3
High score for London
Rating
9+ Exceptional (71)
8-9 Excellent (65)
7-8 Very Good (89)
6-7 Good (23)
<6 Below Expectation (44)
Time of the year
Mar - May (75)
Jun - Aug (68)
Sep - Nov (61)
Dec - Feb (88)
All guests (378)
All room types
All languages

Show reviews that mention 

Showing 292 verified guest comments
12345
10.0
Exceptional
Sarah from United Kingdom
Couple
Stayed 1 night in June 2012

Perfect location, really nice hotel”

Amazing Agoda deal, swanky rooms and really nice full breakfast

I got a really good deal from Agoda for this hotel, didn't know what kind of place to expect but was VERY pleasantly surprised. The service was excellent, concierge particularly; the location was great, very close to Marble Arch tube and 1 minute walk to the great shops of Oxford Street. Also, we walked to London Marylebone station in 10 minutes. The room was really nice, spacious for London with a beautiful bathroom, all clean and well maintained. A bit strange to be at lower ground level, but no problems with that. Breakfast was continental, very delicious, but was surprised when he said full English (advertised as £19.95) was also included in our deal. Great night, would absolutely stay again, just not during the Olympics :P

Reviewed June 13, 2012

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9.0
Exceptional
Wong from Hong Kong SAR, China
Couple
Stayed 1 night in October 2012

Convenient location. Room a bit small.”

1 min walk from Oxford Street.

When we made our reservation, it was called Mostyn now is under Hilton management. The hotel is very close to Oxford Street, Hyde Park and Marble Arch station. The room is small but quite nice. Great choice for sightseeing.

Reviewed November 04, 2012

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8.0
Excellent
Aman from United Kingdom
Couple
Stayed 3 nights in June 2012

Great location & hotel, ask for bigger room”

Recently refurnished, very friendly breakfast lady, good location

Booked to be able to stay close to a friend's wedding. Easy to find, barely 4 minutes' walk from Marble Arch station. Found out on departure that no. 30 bus goes direct to / from King's Cross. Very close to Oxford Street / Hyde Park etc. Helpful if curt front staff. Very recently refurbished therefore very modern. However I wonder regarding the longevity of the work, as some things were of dubious workmanship: toilet door that cannot lock as receiving plate is in wrong place; bath with no plug; light with no on / off switch; media hub with HDMI input but no cables to borrow; a "spa / gym" with no spa. Also the standard room provided is tiny, on 4.5th floor, up a separate flight of stairs (no lift from 4th to 4.5th). Spoke with reception who upgraded to much nicer room at same price. Had breakfast included in Agoda price (great deal). One of the ladies who served us was awesome, friendly, efficient. Food nice but would not pay extra for it at the price they charge. One morning the lady was not there and the other staff were not attentive or caring at all. Would definitely recommend, but make sure you ask for the nicer room and only get breakfast if it is a good deal, otherwise got to the Sainsbury's / M&S / Selfridge's round the corner!

Reviewed June 15, 2012

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9.7
Exceptional
Khairuddin from Malaysia
Family with young children
King Guest Room
Stayed 7 nights in May 2014

Awesome”

Location, Great Staff and Value for Money

My wife lost her wedding ring and ear rings but the Head of Housekeeping, Edna found it and return them to her immediately. These kind of honesty is very rare to find these days so we really appreciate and valued our fond memories at Double Tree by Hilton Marble Arch Hotel. The other staffs were also very helpful and friendly throughout our stay. *Thumbs up*

Reviewed May 29, 2014

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9.0
Exceptional
ANDREW from United Kingdom
Family with teens
King Guest Room
Stayed 4 nights in December 2012

Great shopping location, adequate and nice rooms”

100m from Oxford Street Shopping, excellent very polite service, well trained staff

Mattress a bit soft for my liking. Rooms quite new and clean. Everything a little squeezed but well designed use of space. Value for money great shopping location although at the Marble Arch end of Oxford Street it's a long walk to the West End. Marble Arch Tube is convenient. Marlybone Station convenient for those wanting to go to Bicester Village cut price branded goods shopping. (1 hour Train journey with a short shuttle coach to the Village).

Reviewed December 26, 2012

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10.0
Exceptional
Made from United States
Business traveler
Single Guest Room
Stayed 1 night in May 2019

Amazing Customer Service”

The day I was supposed to check out of my hotel room, I lost my internet connection. I don’t know if it was due to my international phone provider or something else. I couldn’t book an uber ride because of that. Stephanie at front desk was kind enough to help me check my phone setting. However it was so late that I had to rush to the airport. I decided to use the hotel transportation instead. When I got to the airport, Stephanie called me to say that I had left my valuable belongings in the room and that Chelina the housekeeper found them. I almost cried because they were gifts for my mom for Mother’s day. Stephanie shipped my lost items to the US. I am so grateful for the wonderful and honest staffs at double tree Marble Arch. Thank you so much Stephanie and Chelina! 🙏 You have no idea how much this means to me. God bless your good deeds and wishing you success and all the best things in life. ❤️

Reviewed June 06, 2019

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10.0
Exceptional
Richard from United Kingdom
Couple
Stayed 1 night in July 2012

Great room and friendly staff”

Exceptional quality for the price, friendly and attentive staff, free luggage hold, location

Hotel was recently refurbished. Great quality for the price. Large LCD. Great lighting. Good shower. Dark/sultry colour scheme in room and corridor. Staff were very friendly. As we'd gone for the cheapest deal we thought we'd only get a continental breakfast but were surprised to be able to order anything from the breakfast menu at no cost. Staff also held our luggage until the evening after checkout at no cost. Located just off the end of Oxford street near Hyde Park.

Reviewed July 22, 2012

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8.0
Excellent
Nawaf from Saudi Arabia
Couple
Queen Guest Room
Stayed 1 night in December 2016

Great Location”

The hotel is perfectly located in Oxford street. All shopping outlets are within walking steps. Very close to marble arch and hyde park and not far from regent park. The staff are friendly and helpful. The room is not very spacious and the price is a bit high. Overall, I had a nice stay.

Reviewed December 30, 2016

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7.7
Very good
Kee from Singapore
Business traveler
Stayed 4 nights in March 2012

Good location along Oxford Street”

Nice breakfast menu, comfortable bed, complimentary self-make hot drinks with electric kettle

basically a well located hotel near marble arch tube station and along oxford street with several shopping malls. if you have several luggages arrange for shuttle service to heathrow airport as most of the tube stations are accessible only by stairs. the shuttle service costs 19 pounds and takes last than an hour but depending if it fetches others from hotels along the way. the heathrow express train also costs 19 pounds and takes only 15 mins from paddington train station to the airport, however will still need to take the tube from marble arch to paddington which costs around 2 pounds, so the total is 21 pounds, total travelling and waiting time maybe 30 to 45 mins with the inconvenience of stairs and the crowd. overall a satisfactory stay.

Reviewed March 27, 2012

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8.7
Excellent
Leong from Malaysia
Couple
Queen Guest Room
Stayed 4 nights in October 2013

Comfortable hotel centrally located.”

Close to all public transport. Comfortable room, Close to shopping malls

We were well greeted at the Reception. Room though small had a very comfortable bed. However the housekeeping is sadly lacking. Overall, it is a good hotel to stay if anyone wishes to be near Marble Arch and near to some malls.

Reviewed October 28, 2013

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7.6
Very good
Nawaf from Saudi Arabia
Couple
Queen Guest Room
Stayed 7 nights in December 2016

Great Location”

Great hotel in term of location. It is very close to marble arch, hyde park and oxford street. The staff are welcoming and very cooperative. However, the rooms are not spacious and the price is high compated to the size of the room.

Reviewed December 26, 2016

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8.3
Excellent
Zhi from Singapore
Business traveler
Stayed 7 nights in March 2012

quaint hotel in a superb location”

location, service

had a pleasant stay in the best western mostyn hotel. whilst the single room was quite small, it had adequate facilities. the proximity of the hotel to oxford street and to the marble arch tube station was a big draw. also, the food at texture restaurant was great, well worthy of its one michelin star status!

Reviewed March 19, 2012

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7.3
Very good
Andreas from Germany
Family with young children
Stayed 3 nights in June 2012

Clean hotel, very good location, but small rooms”

Location

the hotel is well situated about 5 min. walk from marble arch station and the beginning of oxford street, as well as about 10 min. walk to hyde park. friendly staff. small rooms, but that is usual for london central hotels.

Reviewed July 08, 2012

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8.0
Excellent
Marius from Netherlands
Couple
Stayed 2 nights in December 2012

It's all about the location”

The location

Expect the Hilton Double Tree service but chose this hotel for its great location. Just a few steps from Oxford Street, very close to Bond street and Marble Arch underground stations.

Reviewed December 26, 2012

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10.0
Exceptional
Herlinawati from Indonesia
Couple
King Guest Room
Stayed 1 night in January 2013

Nice hotel in great location”

Location is great, right on Oxford Street, 200m from subway, comfortable bed & pillows

location is great, right on oxford street, 200m from subway, 15 min walk to piccadily circus or 2 subway stops. comfortable bed & pillows as is signature of hilton standard bedding. room is small but a good size and sufficient enough for our large luggage and small luggage. bathroom is clean and well maintained. room decor is tasteful. lift is slow as there is only 1 lift, but its a minor thing compared to all the other plus points in the hotel. free use of printer in lobby. reception is professional and good service. prat-a-manger sandwich cafe (an excellent food outlet) just 100m away and on the way to subway station. all the retail outlets that you would ever want to shop are located along the road from the hotel towards piccadilly circus.

Reviewed January 13, 2013

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9.0
Exceptional
Wilf from United Kingdom
Couple
Stayed 1 night in December 2011

Excellent staff”

Friendly, helpful nature of the staff

It started badluy as the hotel didn't appear to have my online booking registered. However, this was quickly sorted by the efficient staff who also upgraded us. When my wife walked to the stairs (she doesn't like lifts), they immediately offered to change the room to one on the ground floor. The room was nice and clean. Not overlarge but no problem. Heating, air conditioning and lighting controls were all modern. Everything worked. Bed was lovely and comfortable. Having told them earlier that it was a birthday trip as a present for my wife, it was great to find complimentary champagne in the room when we returned to change before dinner. All in all, very impressed. Car park across the road is a bit shabby (hotel users get discount), but it is light and safe and only a few metres from the hotel, which must be rare in such a location.

Reviewed December 07, 2011

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7.7
Very good
ZAKARIYA from Oman
Family with young children
Queen Guest Room
Stayed 2 nights in April 2015

Best location for shopping”

Location, clean, and friendly staff

This hotel has a perfect location with access to oxford street.It is within walking distance to Hyde Park, Marble arch, and Edgeware road.Hotel is good for families

Reviewed April 09, 2015

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7.6
Very good
Alex from Malaysia
Group
Twin Guest Room
Stayed 2 nights in October 2016

Great Location”

Given the pricing and size of other hotels in London, I don't think that there are many hotels of this standard and location for the price. It's not at the level of DoubleTree hotels in Asia -but most of them are purpose built rather than a converter building like this. Room was certainly small, but fortunately not particularly claustrophobic. It was clean and the bathroom very functional. Hot water supply was very consistent and quick. Only real issue is that the mattresses were definitely on the soft side.

Reviewed October 20, 2016

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9.7
Exceptional
Mai from Denmark
Group
Stayed 3 nights in May 2012

A fresh and comfortable stay downtown London”

The room was "spotless" fresh and clean and the bed was so inviting and comfortable.

after spending adventures days on your feet me and my mum apprechiated to come home to a very comfortable room at the best western mostyn hotel. the staff where so kind, allert and helpfull. the room was so fresh and the bed and the pillows where soft and luxurius. the breakfast that the hotel offered was everything that you could thing of and ask for and gave the perfect kick off for new adventures! next time i'm back in london, this is the hotel that i'll return to!

Reviewed June 06, 2012

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9.7
Exceptional
Otto from Switzerland
Group
Stayed 1 night in September 2011

Brilliant hotel, perfectly located”

Staff, Location, Cleanliness, Space

it felt like home away from home. the staff went the extra mile and the rooms were unusually spacious for a central london location and best of all free wifi. brilliant hotel, it was recommended to me by a friend and i have recommended it to my friends, too.

Reviewed September 14, 2011

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