"Location is amazing."
January 11, 2018
170 meters to public transportation
Located in heart of London
|Value for money||7.4|
|Nearest airport||London City Airport (LCY)|
|Distance to airport||14.4 km|
"The staff however, are fantastic."
February 12, 2018
"The location is perfect."
October 19, 2016
"Good place, good service, good price."
May 22, 2017
DoubleTree by Hilton London Marble Arch
"Great location and staff."
October 31, 2018
Originally built as a private residence for Lady Black, a lady-in-waiting to the court of George II, this historical building is now a charming hotel offering affordable accommodation just minutes from Oxford Street. DoubleTree by Hilton London Marble Arch occupies an enviable location in the heart of the West End and offers easy access to fantastic shopping and all the main attractions and business districts of London. Unwind in a comfortable guestroom at this hotel. Stay connected with Wi-Fi at the generous work area, refresh in the stylish bathroom with a rain shower, or unwind on a comfortable bed as you watch a movie on the 40" HDTV. Wi-Fi is accessible in public areas of the hotel, and also available are a 24-hour business center and eight flexible and modern conference spaces with high, ornate ceilings and large windows. After an exciting day discovering London attractions, enjoy a refreshing workout at the modern fitness center. Relax with a drink at the Indigo Lounge Bar. Enjoy a casual meal at the Fire & Spice Restaurant or indulge in fine dining at Texture, the superb Michelin Star Restaurant.
"Very accomodating staff bringing extra amenities on request..."
July 6, 2017
Children and extra beds
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-18 year(s)
Must use an extra bed
Extra beds may be requested directly from the property; additional charges may apply
Guests 19 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds are dependent on the room you choose. Please ask the property for more details.
Show reviews that mention
Great location and staff. Especially the concierge. Everyone was helpful. In particularly Mauron who has been there for 21 years and very insightful and helpful. Even goes all the way to help you cross the road outside the hotel. However the room size assigned for a triple is so much smaller than for a double.
Its centrally located close to tourist spots! Easy access for travelers because bus stations and underground stations are very close to the hotel. Loved our 5nights stay in the hotel with special mention to Nathalie at the breakfast buffet section for always welcoming us with a smile every morning! We will definitely book this hotel on our next visit to London!
The hotel is perfectly located in Oxford street. All shopping outlets are within walking steps. Very close to marble arch and hyde park and not far from regent park. The staff are friendly and helpful. The room is not very spacious and the price is a bit high. Overall, I had a nice stay.
Asked for Internet even though it should be free”
Booked room with free Internet. Arrived and staff mentioned we need to pay. Have to show our booking before she provided us with password. Hotel Should communicate with booking site to avoid misunderstanding.
Great location but small rooms”
This hotel is located exactly at the start of shopping strips, the oxford street, with many shops and restaurants as well as metro station just around the corner. The hotel is clean, comfortable, nice, heated, warm, nicely decorated and practical. The hotel stuffs is friendly and helpful with any enquiries and any place or tour you would like to visit in the city. love the cookies by the way. hate the many stair in the hotel especially if you have many luggage.
Very nice Hotel”
the location is fantastic were you just needs to walk for less than one minute to be in the most famous roads such as oxford street and edjwed road. And the room condition is good. the services was good enough. The best thing in the service was the break fast. it is recommended hotel to stay for 2-3 nights.
The hotel location is very nice and the services is up to good standard. the room condition is good but bet small. The hotel is good to be used for 2 nights.If it is the case for the shopping so this is the selected hotel to be.The break fast was good included nice food. you can walk for lees than a minute to reach to the most famous street such as oxford and edjwed road. Over all nice hotel compare with the prices.
Very clean and surprisingly large hotel.”
the standards of the room was very high, excellent bathroom and shower facilities. the hotel has quite a bit of history which you can read about in one of the lavish staircases. but overall this hotel has a luxury feel about it, modern without being over designed. the staff at the reception were very professional and helpful, offering to cater for your every need. the breakfast room was amazing, great variety and fast friendly service.
quaint hotel in a superb location”
had a pleasant stay in the best western mostyn hotel. whilst the single room was quite small, it had adequate facilities. the proximity of the hotel to oxford street and to the marble arch tube station was a big draw. also, the food at texture restaurant was great, well worthy of its one michelin star status!
No value for money”
The location is great but the rooms are very small, the internet is for members only!!! No bottles of water and no fridge. The price is very high compated what you get... not even basic things like bottles of water or internet.. nothing special at all.
Was allocated a handicap room on my last night and when asked, receptionist wasn’t helpful n claimed that I requested this kind of room. In agoda web, I wasn’t allowed to choose if I Wan ACCESSIBLE OR INACCESSIBLE room. No apology given but only excuses
I paid around USD 440 per night for this hotel. I got a room in a basement and the window was painted white. The room was rather small. When I got back to the hotel at 5pm, my room had not been cleaned yet. I had to call the reception to get it done. Overall, I think this hotel is too expensive for its quality.
Very accomodating staff bringing extra amenities on request and quickly! Only a 4 story hotel , so more personal and th elift came quite quickly.taxis always available outside the hotel and Oxford street, good food, fast food, hsops, everything within lcose walking distance.nice comfortable beds, just be careful, the hsower is a bit slippery but we were very happy to stay in this hotel, I would definitely recommend it and stay here again, very reasonably priced for the offer.
Excellent location and cleanliness”
Excellent location and cleanliness. Room Furniture and bathroom is very new and excellent condition. But, room is super tiny. Good for only 1 people per room. No space available for 2 big luggage. I request for quiet room, although my room is away from construction beside but I got room near service lift...at night I can smell baked bread and hear noise from service lift area.
Great hotel in term of location. It is very close to marble arch, hyde park and oxford street. The staff are welcoming and very cooperative. However, the rooms are not spacious and the price is high compated to the size of the room.
stairs in bedroom needs hand rail for nite toilet”
Good but did not get brick fast inclouded in price and that was disappointing. Usually go across the road and always get brickfast included. But we found double three great and staff were really nice even with no brick fast.
good hotel's location”
Good, but i my expectation was higher. I experienced noise and disruptive sound while staying. Moreover, i was initially given a room without refregerator, and then moved to another room but with empty refregerator as well.
My wife lost her wedding ring and ear rings but the Head of Housekeeping, Edna found it and return them to her immediately. These kind of honesty is very rare to find these days so we really appreciate and valued our fond memories at Double Tree by Hilton Marble Arch Hotel. The other staffs were also very helpful and friendly throughout our stay. *Thumbs up*
Very comfortable and accommodating”
This was the third time I have stayed at this hotel. The friendly and helpful Mohammed the concerti age is always accommodating with all needs. This is my preferred hotel to stay in when visiting London.
Nice room, king size bed, bad internet”
They advertise "free Internet" but that is very misleading. They offer internet only in the main lobby and charged ten Euros a day to access Internet in your room. Even worse, when trying to access the Internet in the lobby, it ran so slowly that I had to abandon that and use data from my limited international roaming plan. This rubbed me the wrong way. Otherwise, the stay was fine. The complimentary cookie they greet you with was actually pretty good.