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Doubletree by Hilton Los Angeles Downtown Hotel
120 South Los Angeles Street, Downtown Los Angeles, Los Angeles (CA), United States, 90012 - See map
Get the added peace of mind that comes with Hilton CleanStay, when you book a stay here. Strategically situated in Downtown Los Angeles, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Universal Studios Hollywood. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Highlights
Hilton CleanStay
Clean and Ready for you
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas."
Facilities
Valet parking
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Cash withdrawal
nice hotel in DTLA”
nice location with good price.
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King Size ”
King Room has decent space and height. Staff are not proactive in providing the basic inclusions though (i.e. complimentary bottled water, dental kit, shaving kit, room slippers). Breakfast Buffet served at Justice Tavern needs improvement in terms of taste and variety as it only serves Pork for meat (sausage and bacon). Stationed near the Staples Center.
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Acceptable”
Too noisy. The location is good, but the emergency sirens were blaring throughout the night. Along with this, the bathroom had issues, as the shower head was leaky and the shower drain was broken.
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Be weary”
Hotel is lovely when you get in but the staff don’t seem to know what you’ve booked. Got to reception confirmed my booking and asked about parking and breakfast which we had paid extra for which is standard in the US. I was queried about these items. Not being from the US, I wasn’t given any more info then I could provide. Cue confusion. Not sure what more I could do to fix it. Then I was kindly told they would valet park the car which was lovely. I had to come back to collect the ticket. I did as instructed but no one knew what I was talking about. Eventually they found the correct key and I had to take a picture of it to provide the next day. All in all okay just not organised as you’d expect from a Hilton. The room itself was lovely.The windows not double glazed so the noise from the street in the morning was pretty bad but that all paled compared to the pile-driver shower. Talk about waking up several floors, and it wasn’t just our room. Just felt like a 2*
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If you don’t care about Corona stay here”
I thought a place represented by The Hilton name would take the pandemic more seriously. Lol. I was wrong. They have signs everywhere stating masks MUST be worn in common areas. That rule is not enforced whatsoever. I was screamed at by some angry kid because I got off the elevator when he entered without a mask. I didn’t say a word to him but he felt the need to scream at me for simply leaving the situation. I saw several large groups of young boys, obviously in the city to party, not wearing masks throughout the hotel. There were people seated in the lobby in plain view of the front desk not wearing masks. My bathroom was filthy, I found long black strings of hair in the sink, on the sink, and on the small towels on the sink. Mind you I’m completely bald. And to top it off, when I went to check out, Alicia working the reception, was not wearing a mask. And while helping me proceded to cough everywhere without covering her mouth. When I asked where her mask was. She said, “relax it’s not that serious”. Apparently a global pandemic isn’t serious to the Hilton. I will never stay at one of their overpriced outdated hotels again.
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Disappointing from start to finish”
Due to a miscommunication with the reservation being flagged and requiring additional verification there was miscommunication which resulted in 1day delay to the reservation. The hotel then tookoooooo
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Do not book here.”
No pool, ice machine broken, atm machine broken, small rooms, parking over 40$ a night.
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Good located hotel in LA”
It was comfortable stay with Doubletree and I want to stay again with the next business trip. It was easy to go anywhere in Los Angeles and the airport is also close from the hotel. Room Cleaning and Room service were excellent!
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FANTASTIC staff”
The hotel has an amazing rooftop garden that is worth going up to. Hard to believe when you are up there that you are in downtown LA. The staff were so helpful at the front desk, helping us with tours, a car to the airport ($50, for a huge suburban SUV... ask at the desk, it's a great deal!), and there was free internet in the business centre. We arrived at 10am and our room was ready, which was a great surprise. There isn't a lot around the hotel (apart from the brand new LAPD building!) but we were within walking distance to the jewelery district and fashion district, however I wouldn't walk it at night. The rooms are nicely re-furbished, although the bathroom is fairly small and I wasn't a huge fan of the shower. The room service was great!
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Very nice hotel in great location”
The room on the top floor was very spacious and offered great views over Los Angeles. The bed was very comfortable and the room was clean. It is a very convenient location to explore the city. Moreover we felt absolutely safe even at night in the area near the hotel. Especially without a car this is a great location to explore the city.
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Doubletree Hilton-OK, Food is GREAT!”
I've stayed in a number of DoubleTree Hiltons before. Love the free cookies and pricing is very fare. The lobby bar, Justice Urban Tavern is absolutely awesome. Service and food were the best. My biggest and only complaint is the restroom. The toilet doesn't flush. I called engineering and he snaked it. I was told all bathrooms there were all low water consumption. So if you were take one clump of toilet paper, to wipe the seat, blow your noise, whatever. It took 8 flushes for MOST of it go down. You can figure out the complexity of what happens when you have to actually use the bathroom in your own room.
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Quite Good but experienced a small problem”
We spent 4 nights there, and everything was really superb and good till the check out Date. Just before checking out, we were handed a huge bill(which was absolutely wrong) for making calls. This was later solved, when we spoke to the manager. I advise all tourists to always check the bills before checking out, to make sure the hotel havent overcharge them. Overall the hotel was nice, in downtown, and room was clean. P.S. - Definitely would prefer a much more attentive, experienced and careful staff.
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2 to 6 nov 2014”
Overall, it was a pleasant stay. Although I felt that housekeeping ladies weren't very attentive to cleanliness or details. They didn't bother to wash/change the bowls that had been used, so I basically washed that up myself every day, not that it was a big deal, but it would have been great if they had done that, since I tipped them every day. They didn't wash the toilet either, and didn't refill the coffee cup lids. The bellmen, however, were extremely helpful and eager to help out, offering to carry my shopping bags up to my room and bringing my parcels to me. The counter staff weren't extremely welcoming at the beginning, but if they had been, it would have made the stay even better. I'm not complaining, just detailing what could have been improved from what was already pretty good. There is a Japanese supermarket just behind the hotel, which is really convenient, but it's a tad more expensive than the American Grocer. Also, about a 1km away, there is the Grand Central Market which sells lotsa fresh fruits and vegetables (pretty cheap). I would also suggest buying a local SIM card with unlimited data from Tmobile, just two blocks away and downloading the uber app for taxis, it's cheaper and cabs are personal cars which are clean and drivers are really pleasant. Also, there is a shuttle bus to citadel about 200m away from the hotel and that's super convenient and citadel has some really awesome deals. You have to go there. The shuttle will take u to and fro from the citadel outlets. The shuttle bus driver called Robert is also a sweetheart and he's all about safety, really great guy, do tip him if you can cause he really deserves it.
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Very nice hotel.”
Our stay at the Doubletree Hilton was comfortable and enjoyable.
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awesome location”
location is at tokyo town, i spent my last few days here in LA craving asian cuisines. this area is perfect area around downtown if you miss asian foods.
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Staying at the Kyoto Grand Hotel Los Angeles”
The rooms were quite nice, beds very comfortable. The location of the hotel to our destination was perfect. Also there are some nice restaurants close by or within one block if into asian cuisines. The staff was professional and had no problems checking into our rooms the day we arrived. The cost we got the rooms for were extremely reasonable considering the hotel and its amenities.
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Above average hotel with good service”
This hotel is located at downtown LA, near to Little Tokyo. You can find a lot of Japanese food/ restaurant around the hotel. Bad thing is, after 10.30pm, you can't find any convenient store nearby (outside hotel) if you want to get anything like drinks and etc. Hotel is a bit old, but overall is clean and pleasant stay for us.
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Good Value!”
For the real bargain price offered by Agoda, I must say this is a real worth hotel to stay in downtown. There are some small and interesting places to look at and dining places to fill one's stomach at night. I feel safe to walk around in the neighbourhood even at night. Will recommend to those not having a car but want to tour around the city.
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Beautifull Hotel with excelent service”
When I got there I was surprised how nice it looked from the outside.Check-in was fast and I was up in my room real quick.There's no shuttle service from the airport to the hotel,but i booked a super shuttle for $16 + tip.There's also no free wifi internet,but there's a Starbucks joined to the hotel that offers free wifi(and way better coffee) All up i really liked this hotel,and I didn't spend too much time in my room anyways.Its close to the subway(about a 5min walk) and even thou I didnt catch a bus,there seems plenty of public transport
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Great location and good service”
Kyoto hotel is located a at great location in downtown which is near many attractions such as the Walt Disney Hall, Music Centre. It is also near the Metro station about 3 blocks away which means that getting anywhere is relatively easy. It is also near the Union station if you intend to travel out of town via the Amtrak. The welcome cookie from the hotel is a nice touch. However, what was lacking is the restaurants in the hotel. There wasn't much selection.
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