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8.7

Excellent
/10
(4,250 reviews)See what guests said
Highly rated by guests – 88% would recommend
Housekeeping220
Breakfast126
View78
See map

8.4

Excellent

Location rating score

Excellent location - 1.86 kilometers from city center
Parking
FREE
Popular landmarks
A Famosa Fort 930 m
St. Paul's Hill & Church (Bukit St. Paul) 1.8 km
Menara Taming Sari 1.9 km
Christ Church 1.9 km
Red Square (Dutch Square) 1.9 km
Stadthuys 1.9 km
Jonker Street Night Market 2.0 km
Chinatown - Melaka 2.0 km
Baba & Nyonya Heritage Museum 2.2 km
The Huskitory 7.2 km
Nearby landmarks
Sky Deck Hatten City 100 m
Elements Mall 440 m
Medan Portugis 510 m
St. John's Fort 730 m
Middleburg Bastion 760 m
Golden Famosa 880 m
A Famosa Fort 930 m
Bicycle Hire - Jin Fu Shin 990 m
Melaka Island (Twin Island City Centre) 1.1 km
Surf Zone 1.1 km
DoubleTree by Hilton Hotel Melaka

"Definitely will come again!"

Azam - May 13, 2022
Twin Guest Room High Floor - Guestroom DoubleTree by Hilton Hotel Melaka
Swimming pool DoubleTree by Hilton Hotel Melaka
Lobby DoubleTree by Hilton Hotel Melaka
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DoubleTree by Hilton Hotel Melaka

Hatten City Jalan Merdeka Raya 23, Bandar Hilir, Melaka Raya, Malacca, Malaysia, 75000 - See map

Get the added peace of mind that comes with Clean and Safe, when you book a stay here. Conveniently situated in the Melaka Raya part of Malacca, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Jonker Street Night Market. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

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Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Free airport transfer

  • Sauna

  • Currency exchange

  • Steamroom

  • Air conditioning

Value for money8.7
Distance to city center1KM
Location rating8.4
Nearest airportMalacca International Airport (MKZ)
Distance to airport9.4 km

Rooms available at DoubleTree by Hilton Hotel Melaka

King Guest Room High Floor
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Presidential Suite
...
  • Room size: 181 m²/1948 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
King Guest Room
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
King Deluxe Room
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Accessible Room
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Twin Guest Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King One Bedroom Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Junior Suite
...
  • Room size: 64 m²/689 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Twin Guest Room High Floor
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
GUEST ROOM HIGH FLOOR
...
  • Room size: 40 m²/431 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at DoubleTree by Hilton Hotel Melaka?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to DoubleTree by Hilton Hotel Melaka?

For those who wish to drive their own cars, DoubleTree by Hilton Hotel Melaka has a car park right on site for maximum convenience. Parking is available for a fee of 3.00 MYR per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Malacca with private transportation, the hotel can arrange taxi service.

Is breakfast offered at DoubleTree by Hilton Hotel Melaka?

Start your mornings right, with the continental and buffet breakfast options offered at DoubleTree by Hilton Hotel Melaka. There's an additional charge of 40 MYR for adults and 30 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at DoubleTree by Hilton Hotel Melaka?

DoubleTree by Hilton Hotel Melaka features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at DoubleTree by Hilton Hotel Melaka?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at DoubleTree by Hilton Hotel Melaka. Small or intimate events like honeymoons can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at DoubleTree by Hilton Hotel Melaka?

On-site venues and convenient event services make DoubleTree by Hilton Hotel Melaka an ideal choice for hosting meetings. The 6 venues can accommodate up to 110 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at DoubleTree by Hilton Hotel Melaka?

DoubleTree by Hilton Hotel Melaka does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby DoubleTree by Hilton Hotel Melaka?

DoubleTree by Hilton Hotel Melaka’s neighborhood is Melaka Raya which includes popular restaurants such as Makan Kitchen, Tosca and Palsaik Korean BBQ - Melaka Raya.

What popular shopping places are close to DoubleTree by Hilton Hotel Melaka?

Located in the Melaka Raya area, DoubleTree by Hilton Hotel Melaka is close to great shopping choices like Dataran Pahlawan Melaka Megamall and Elements Mall.

What are popular attractions near DoubleTree by Hilton Hotel Melaka?

DoubleTree by Hilton Hotel Melaka’s location in the Melaka Raya neighborhood makes it close to famous attractions including Melaka Straits Mosque, Middleburg Bastion and Sky Deck Hatten City.

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Explore the neighborhood

What people love about DoubleTree by Hilton Hotel Melaka

  • 10

    Exceptional

    "Definitely will come again!"

    Azam

    |

    May 13, 2022

  • 10

    Exceptional

    "All good, from check in until check out."

    Azam

    |

    May 13, 2022

  • 10

    Exceptional
    Spaciousness

    "Room is spacious, clean, well maintained."

    Lim

    |

    May 9, 2022

Overall rating:

8.7

Excellent
4,250 reviews
Cleanliness
9.0
Facilities
8.7
Location
8.4
Read all reviews >
What travelers say they love:
Great stay overall though for a short while
Jasmine from Malaysia
Family with young children
More about DoubleTree by Hilton Hotel Melaka

More about DoubleTree by Hilton Hotel Melaka

DoubleTree by Hilton Hotel Melaka

DoubleTree by Hilton Hotel Melaka is a distinct addition to Malacca and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. DoubleTree by Hilton Hotel Melaka puts numerous activities at your fingertips, with its convenient location just 2.0 km from the Jonker Street Night Market.
DoubleTree by Hilton Hotel Melaka offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Malacca is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the DoubleTree by Hilton Hotel Melaka. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere.
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at DoubleTree by Hilton Hotel Melaka provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find daily newspaper and television available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and bathrobes available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at DoubleTree by Hilton Hotel Melaka. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. DoubleTree by Hilton Hotel Melaka caters to its guests varied dietary restrictions with cuisine types such as halal available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
DoubleTree by Hilton Hotel Melaka offers unique recreational opportunities for all guests. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the steam room and sauna. Don't forget to make a visit or two to the hotel's pool.
At DoubleTree by Hilton Hotel Melaka, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


Around the property

Be sure to visit some of the city's popular sights during your stay in Malacca. A great museum trip can be had at Baba & Nyonya Heritage Museum located 2.2 km away, with local art that provides a sense of the region. Be sure to visit Red Square (Dutch Square) located 1.9 km away, an item on every checklist of those who travel to Malacca.

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Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Breakfast

56 mentions

Housekeeping

55 mentions

Swimming Pool

32 mentions

Food & Dining

17 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Golf course [on-site]
  • Pool with view
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • LAN Internet in room [free]
  • Laptop safe box
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Smoking allowed
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
  • Continental
Restaurants on site

Makan Kitchen

  • Cuisine: Chinese, Indian, Malaysian
  • Menu: Buffet

Tosca Trattoria

  • Cuisine: Italian
  • Menu: Buffet
Location
Hatten City Jalan Merdeka Raya 23, Bandar Hilir, Melaka Raya, Malacca, Malaysia, 75000
Excellent
Location

8.4

Airports

  • Malacca International Airport (MKZ)
    9.4 km
  • Kuala Lumpur International Airport (KUL)
    87.7 km

Public transportation

  • Hang Tuah Monorail Station
    2.5 km
  • Hang Jebat Monorail Station
    2.9 km

Hospital or clinic

  • Viva care
    1.1 km

Shopping

  • Dataran Pahlawan Melaka Megamall
    1.3 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • A Famosa Fort
    930 m
  • St. Paul's Hill & Church (Bukit St. Paul)
    1.8 km
  • Menara Taming Sari
    1.9 km
  • Christ Church
    1.9 km
  • Red Square (Dutch Square)
    1.9 km
  • Stadthuys
    1.9 km
  • Jonker Street Night Market
    2.0 km
  • Chinatown - Melaka
    2.0 km
  • Baba & Nyonya Heritage Museum
    2.2 km
  • The Huskitory
    7.2 km

Nearby landmarks

  • Sky Deck Hatten City
    100 m
  • Elements Mall
    440 m
  • Medan Portugis
    510 m
  • St. John's Fort
    730 m
  • Middleburg Bastion
    760 m
  • Golden Famosa
    880 m
  • A Famosa Fort
    930 m
  • Bicycle Hire - Jin Fu Shin
    990 m
  • Melaka Island (Twin Island City Centre)
    1.1 km
  • Surf Zone
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until00:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee0 MYR
  • Distance from city center1KM
  • Travel time to airport (minutes)90

Extras

  • Breakfast charge (unless included in room price)40 MYR
  • Daily Internet/Wi-Fi fee29.00 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors27
  • Number of restaurants2
  • Number of rooms 272
  • Year property opened2017
  • Most recent renovation2017

Parking

  • Daily parking fee3.00 MYR

Reviews of DoubleTree by Hilton Hotel Melaka from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.0
Facilities8.7
Location8.4
Service9.1
Value for money8.7
High score for Malacca
Rating
9+ Exceptional (817)
8-9 Excellent (208)
7-8 Very Good (250)
6-7 Good (73)
<6 Below Expectation (140)
Time of the year
Mar - May (308)
Jun - Aug (320)
Sep - Nov (420)
Dec - Feb (440)
All guests (4,250)
All room types
All languages

Show reviews that mention 

Showing 1,488 verified guest comments
12345
9.6
Exceptional
Hye from South Korea
Solo traveler
Twin Accessible Room
Stayed 1 night in January 2019

The best service and nice people ”

I had the most amazing stay here at Hilton Doubletree, Melaka. Staff were all very nice ( i had so many questions and request but they were very friendly all the while) Welcome cookies were great, exceptionally delicious though i had to ask for the cookies (they usually give out at the reception desk so don't forget. cookies are the best). The swimming pool was nice. Breakfast was nice. Room conditions were great. Also the shuttle provided by the hotel was so easy to grab and it had made our trip so much more efficient. We used this bus shuttle all the time (making easy trip to Melaka downtown and Junker Street). Overall, I would definitely recommend this place to others. I myself even come back next time. Doubletree Hilton is absolutely the superb. I might try this hotel in other locations as well. Thanks to all the staff for providing excellent service. I truly felt at home.

Reviewed January 31, 2019

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10.0
Exceptional
Azman from Singapore
Family with teens
King Deluxe Room
Stayed 1 night in March 2020

Marvellous! ”

I would like to extend thanks to the staff that attended to my booking upon my arrival and also checking out. Everything was a breeze. I would also like to extend my thanks to Doubletree frontdesk staff for accommodating to my request for a birthday surprise. When I made my booking with Agoda, I requested for a slide of birthday cake as it was my birthday month. I was trying my luck if they can accommodate to my request. Little did I know that they took all their effort and take all the seriousness to ensure that all the guests’ request are met. The rooms are clean and new. My stay was great too! But I think it was too short a stay. Will definitely stay longer the next time after the Covid19 situation dies down in Malaysia. Thank you once again for the great services and we look forward to staying with Doubletree by Hilton Melaka again in the near future.

Reviewed March 23, 2020

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9.6
Exceptional
Mandy from Malaysia
Couple
King Guest Room High Floor
Stayed 3 nights in November 2018

Great Valuable 5 Stars Hotel ”

Excellent Hotel. Staffs are polite & friendly. Facilities are great. Food from the Makan Kitchen & Tapas was great. The welcome cookies was tasty. We had a wonderful time in Doubletree by Hilton Melaka and we love the hotel room so much. Definitely will come back again when we visit Malacca next time.

Reviewed November 20, 2018

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9.2
Exceptional
Yong from Malaysia
Couple
Twin Guest Room
Stayed 1 night in February 2020

Good Hotel and Excellent Service”

Doubletree by Hilton Melaka is a nice hotel with very tasty and delicious buffet breakfast and dinner. Overall the hotel is very cozy and the ambience is very comforting. All the staff was very courteous and friendly ever ready to assist whenever necessary. Definitely, no regret staying at this hotel and surely will come and stay again during my next visit to Melaka.

Reviewed February 25, 2020

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10.0
Exceptional
Kow from Malaysia
Group
King Guest Room
Stayed 1 night in July 2020

Great Valuable 5 Stars Hotel”

Had an amazing stay at Doubletree by Hilton Melaka. The staff are super friendly, the rooms are clean. Hilton never disappoints with their service and as usual, the warm cookies are a real treat.

Reviewed August 07, 2020

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10.0
Exceptional
NORHAYATI from Malaysia
Couple
King Deluxe Room
Stayed 1 night in November 2018

Exceptional”

Very friendly and helpful and informative staff. Thanks very much for upgrading our room. Delicious cookies. Room very spacious. This is the 3rd time we stay at Doubletree by Hilton Melaka.

Reviewed November 29, 2018

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9.6
Exceptional
Kwee from Singapore
Family with young children
King Guest Room
Stayed 2 nights in December 2019

Comfortable and spacious rooms”

First experience at Melaka DoubleTree. DoubleTree offers spacious and comfortable room with Crabtree & Evelyn toiletries. The staff were very helpful in attending to our needs with no question asked. Was offered yummy warm cookies upon check in that delighted my children. The attached mall is rather new and do not have that many shopping or eating options. It would be even better if option of free shuttle service to the nearest shopping district ie. Makohta Parade Area is provided. Overall is a recommended hotel.

Reviewed January 01, 2020

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9.6
Exceptional
Nur from Singapore
Couple
Twin Guest Room
Stayed 1 night in January 2020

Excellent hotel in Malacca!”

This is my 2nd time staying at Doubletree. The first time was recommended by a family staying in Malacca, hence that’s the reason why I decided to come back here for the 2nd time! I can say its the most excellent hotel ever, with their facilities, their breakfast & dining, the views, how its located just a few km away from the city for you to shop. Cleanliness wise, I will give a minus 1 point for that because the 2nd time I stayed, there were some stained at the bedsheet & the quilt cover. Informed the housekeeping person personally to help to change to a new one, they told me they will come to change but probably they forgot so my family just ignored & didn’t make a big fuss about it since we are just staying for a night. Otherwise, I recommend you guys to stay at this hotel because you won’t regret! I miss staying there & I will personally come back again for the 3rd time. Thank you Doubletree for the hospitality! A very big thumbs up🤩

Reviewed January 19, 2020

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10.0
Exceptional
Santhana from Malaysia
Couple
King Guest Room
Stayed 1 night in August 2019

5 star and beyond ”

Had an amazing stay at Doubletree by Hilton Melaka. The staff are super friendly, the rooms are clean. My family and I really enjoyed our stay here.

Reviewed September 04, 2019

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9.2
Exceptional
Annabelle from Singapore
Family with young children
King Guest Room High Floor
Stayed 1 night in April 2019

Great stay, but needs tweaks”

A fairly new building, the vibe of the Doubletree is modern and hip. The staff from Bellhops to Reception to Housekeeping were wonderful. Always a smile and a warm greeting, and very polite. Our room with the King bed, which looked out over town, was large enough to fit our son’s rollout bed and still leave heaps of space. Room was clean, with a great bathroom, though I found little splashes of something on the window ledge which wiped off easily. Maybe Housekeeping could be more thorough? The hairdryer and shower were oddly not hot enough. Breakfast buffet (RM50) was HUGE, with Japanese, Chinese, Malaysian, and Western stations. It was packed and staff was overwhelmed. Queues for coffee and freshly squeezed juices need to be managed. The mall downstairs isn’t fully occupied, but the 7-11 is very handy. The hotel is away from the Jonkers St frenzy. If you like the buzz, don’t stay here. But we will definitely return to Doubletree on our visits to Malacca. (PS ❤️ the cookies at check-in)

Reviewed April 29, 2019

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9.2
Exceptional
Samantha from Malaysia
Family with young children
King Junior Suite
Stayed 2 nights in December 2020

Family trip with young kid”

Overall my experience was great. This is our 3rd time coming back to Doubletree Melaka. Just few things concerning: before we enter the room, the room didn't put up the sticker on the door to prove that the room is fully sanitised and cleaned properly. Checked with reception, they said all room is clean properly before customers check in. But I felt a bit uncomfortable as this is the procedure/ SOP that they should not miss out. Hope management can enhance the process. The rest was great. Location convenient, staff friendly, etc.

Reviewed January 02, 2021

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8.0
Excellent
SIOW from Singapore
Group
Twin Guest Room
Stayed 1 night in January 2018

Very new and nice hotel but can be better”

1. Value for money wise- it did not come with free breakfast, option to dine in not much. So, 3 stars. 2. Location is at the edge of Melaka Raya, need car to go to central Melaka Raya like jonker, pahlawan if compare to other hotels. But view is good. 3. Cleanliness is good, because it is new. But the toilet stink, probably due to ventilation system. Need to improve. So 4 stars because is super new. 4. Staffs super friendly. 5. Facilities, nice swimm pool, a lot of parking, gym is nice. But the element mall below the hotel seems not fully operate yet, nothing much to shop.

Reviewed January 08, 2018

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9.2
Exceptional
Nur from Malaysia
Couple
Twin Guest Room
Stayed 1 night in June 2020

Check-in was super slow, everything else is okay”

Arrived around 3pm and 10 guests are queuing for check in. There were 3 staff counters and only after 45 minutes my turn was up and settled. The room I requested will only be ready for another 1 hour so I just took the smoking room they've offered. Must improve more on time management, especially for an established hotel like Doubletree by Hilton.

Reviewed August 25, 2020

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10.0
Exceptional
Lingeshakumar from Malaysia
Couple
King Guest Room
Stayed 2 nights in May 2018

The Best”

Everything here is well catered for. From Check-In to Departure, a seamless experience can be expected. Don't think twice. Just go and see for yourself. PS: Keep up the great work to the entire staff and management of Doubletree Melaka.

Reviewed May 14, 2018

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10.0
Exceptional
Hooi from Malaysia
Couple
Twin Guest Room High Floor
Stayed 1 night in August 2020

A must stay place !”

The room is spacious and clean, the bed is comfortable and soft ! All the staff are friendly especially the lady who check in for me in the afternoon - Alisha (she has a really sweet voice and even remember my name when i collect my room key at night). Their breakfast selection is superb and most importantly it taste good ! Although you can look for a pretty cheap hotel as compare to Doubletree Melaka but you won't regret to top up a little bit and stay here.

Reviewed August 13, 2020

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8.8
Excellent
Wee from Malaysia
Couple
King Guest Room High Floor
Stayed 1 night in August 2018

One night stopover”

I normally stay at 3 star hotels in Malacca but decided to try something better since it is a one night stopover stay and I needed a good rest. Equatorial was similar price and old so I opted for DT despite it being further away from town. Turned out a blessing because town was a perpetual jam at night. Distance is manageable because Malacca is a small town. DT is relatively new, with large rooms and excellent staff service. Hilton never disappoints with their service and as usual, the warm cookies are a real treat. Looking forward to many returns in the future.

Reviewed September 26, 2018

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8.0
Excellent
Firdaus from Singapore
Family with young children
King Guest Room
Stayed 2 nights in December 2018

Great hotel but....”

Had a great stay at DoubleTree Hilton Melaka. Read reviews about poor service but not during our stay. All hotel staff were helpful and welcoming. Room was clean, spacious and absolutely comfortable. Some not so good things related to the hotel to consider: 1. Hotel is situated together with a mall, another hotel and a residential apartment. Carpark is shared so expect a difficult time finding parking lots at certain times. 2. Expect long wait times for lifts. Hotel reception is on level 12 and the lift is shared with visitors to the mall.

Reviewed December 22, 2018

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10.0
Exceptional
Jasmine from Singapore
Family with young children
King Deluxe Room
Stayed 2 nights in June 2018

friendly staff, spacious and clean room”

highly recommended the new doubletree hotel at melaka, friendly staff and spacious room. there is tasty korean restaurant opposite the hotel , and some food stall in the mall.

Reviewed June 25, 2018

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10.0
Exceptional
Ng from Malaysia
Family with young children
King Guest Room
Stayed 1 night in September 2020

Great stay ”

Overall is a very great stay with doubletree by Hilton. The staffs are so friendly and nice. Free yummy cookies upon check in. The room is very spacious and nice. The only down side is, have to turn to 5th floor for parking, and from parking to the lift is not pleasant. A closed down mall environment. But once you reach hotel lobby at 12th floor, it’s all perfect.

Reviewed September 08, 2020

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10.0
Exceptional
John from Malaysia
Group
King Guest Room
Stayed 2 nights in October 2019

This is one of the best hotel I ever stay in base on 5 star accommodation n 6 Star service. ”

I had the best experienced at this Great Hotel with Super Service. I have stay in many many hotel, n I must say at times is not Jus how nice n clean the hotel room is. But is also about the service. This very special hotel gave me 6 Star service. From valet parking till reception, conceige till room service. This will be my ONLY HOTEL to go too in Melaka. My Only choice. I m a fussy customer n they have surpass my expectation. Well done.! Clean room, service with a smile, even I accidentally lost my room card. Special thanks to Alzaa, Azan, Nurainaa, Dina, Herman n all who I can't remember your name. U gave my dad n mum a great anniversary with special treat n also a great clean room for his dialysis. Thanks

Reviewed October 07, 2019

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