Everything's good”

Big and comfy room, good breakfast and good location.

Need improvement on customer service”

Good stay overall but the waiting time for check-in is too long. It stated that I could check in from 2pm onwards. I booked two rooms but only received the card to the 2nd room at 4+pm. Need to live up to expectation even though it is CNY period.

A family trip”

A hotel with class and comfort with an affordable price to it. Huge comfy clean rooms for your get away. Smilling, friendly and helpful staffs to ensure a good start to your trip. A nice view of the sun set to end your day. Food trucks available at the lobby in case you get hungry and too tired to go out as the hotel is slightly a stones throw away from the hustle n bustle of the city.

Pleasant Stay”

We booked one King Size Suite and one twin with extra bed. The Front office attendant was polite, friendly and helpful, he arranged a connecting room for us once he noticed we're a family with a toddler. Both rooms are large and clean. Super comfortable beds, pillows, and linens. The Wifi, breakfast and bath amenities are excellent and we LOVE the cookies. We'll definitely come back in the future when we visit Melaka again. Keep up the good work!

Pleasant Stay in Doubletree by Hilton Melaka!”

We booked one King Size Suite and one twin with extra bed. The Front office attendant was polite, friendly and helpful, he arranged a connecting room for us once he noticed we're a family with a toddler. Both rooms are large and clean. Super comfortable beds, pillows, and linens. The Wifi, breakfast and bath amenities are excellent and we LOVE the cookies. We'll definitely come back in the future when we visit Melaka again. Keep up the good work!

Very good”

Hotel is good but location is not convenience.

A Lovely Stay ”

I stayed with my family for a night. The rooms were exactly what we asked for, bed were comfy and staff were friendly. The pool was the main attraction for the kids. We spent one night there and enjoyed ourselves. Room service was good too. Will definitely go back there again.

The best service and nice people ”

I had the most amazing stay here at Hilton Doubletree, Melaka. Staff were all very nice ( i had so many questions and request but they were very friendly all the while) Welcome cookies were great, exceptionally delicious though i had to ask for the cookies (they usually give out at the reception desk so don't forget. cookies are the best). The swimming pool was nice. Breakfast was nice. Room conditions were great. Also the shuttle provided by the hotel was so easy to grab and it had made our trip so much more efficient. We used this bus shuttle all the time (making easy trip to Melaka downtown and Junker Street). Overall, I would definitely recommend this place to others. I myself even come back next time. Doubletree Hilton is absolutely the superb. I might try this hotel in other locations as well. Thanks to all the staff for providing excellent service. I truly felt at home.

Great Stay”

Had an extremely pleasant stay. Price was reasonable. Service was good. A new hotel. Hope it will be maintained well. Free parking that is shared with the mall the hotel shares the building with. Location is good.

Great hotel but....”

Had a great stay at DoubleTree Hilton Melaka. Read reviews about poor service but not during our stay. All hotel staff were helpful and welcoming. Room was clean, spacious and absolutely comfortable. Some not so good things related to the hotel to consider: 1. Hotel is situated together with a mall, another hotel and a residential apartment. Carpark is shared so expect a difficult time finding parking lots at certain times. 2. Expect long wait times for lifts. Hotel reception is on level 12 and the lift is shared with visitors to the mall.

Good Stay”

I stayed at this place for a night during Deepavali 2018. I found the hotel to be of very high standard, cleanliness on point, friendly staff, check-in and check-out without hassle and the room size quite big. The morning breakfast is highly satisfactory as the variety of food is great and accommodates to a great range of travelers, domestically or internationally, and is highly recommended to have breakfast included in. The only thing is that the heritage tax that is imposed by state government that was not informed at check-in and was due to be paid during check-out. Although the heritage tax is very minimal (RM 2.00), I am more than happy to pay but would have appreciated if it was communicated properly during check-in since I paid in full in advance. The property does not offer any sea view room as I was made to understand so if you are looking for one with such a view, it would not be your ideal place to stay. Location is not that great. All else, highly recommended.

We had a wonderful stay in this hotel. ”

The hotel is situated in a less crowded area of Melaka thus more peaceful and relax. Still, there is shuttle bus service on hourly basis to take you around town stopping at major attractions if you are not driving. The hotel staffs are warm and attentive. As per the hotel usual they offer us “the cookie” upon our arrival and given a pillow menu in our room to choose from to make our stay more enjoyable. The hotel is near to some local restaurants and convenient stalls.

Shopping mall just a step away”

The hotel is new and easy check in.. the room is nice and cozy but the food need some improvement not that great

Excellent”

Co-located with a mall. Nothing much in the mall though.

Very comfortable stay”

Friendly staff, great facility, great bed, satisfying breakfast

Our 20th Anniversary Made Memorable”

The staff ensured we were well treated. Nice location , clean and firendly staff

Great Service and Great Room”

Spacious clean, with a good service from check in to check out. They accommodated us for our 20th anniversary and made it memorable

GREAT STAY!”

OVERALL GOOD!

Fantastic hotel, would definitely recommend ”

clean, spacious, value for money, love the warm delicious cookie upon check in, great facilities now for the cons: very slow lifts (could wait up to 5-10mins for the lift), shopping mall with virtually nothing next to the hotel, quiet carpark (do not walk there alone), 15 mins drive from jonker but we didn’t mind that as we liked being away from the noisier and busier part of town. however, we still love the hotel and would stay here again! compared to another hotel that we stayed in previously, which was more expensive and slightly closer to jonker, the rooms at hilton are so much nicer!

Nice place and good service ”

Pros: nice place, service was good. Offered each of us their signature cookies. Room was big and clean, suitable for big groups or family. Cons: distance might be abit far for those without transport. As it quite far from jonkor street. Pillow too soft.