The best service and nice people ”

I had the most amazing stay here at Hilton Doubletree, Melaka. Staff were all very nice ( i had so many questions and request but they were very friendly all the while) Welcome cookies were great, exceptionally delicious though i had to ask for the cookies (they usually give out at the reception desk so don't forget. cookies are the best). The swimming pool was nice. Breakfast was nice. Room conditions were great. Also the shuttle provided by the hotel was so easy to grab and it had made our trip so much more efficient. We used this bus shuttle all the time (making easy trip to Melaka downtown and Junker Street). Overall, I would definitely recommend this place to others. I myself even come back next time. Doubletree Hilton is absolutely the superb. I might try this hotel in other locations as well. Thanks to all the staff for providing excellent service. I truly felt at home.

Marvellous! ”

I would like to extend thanks to the staff that attended to my booking upon my arrival and also checking out. Everything was a breeze. I would also like to extend my thanks to Doubletree frontdesk staff for accommodating to my request for a birthday surprise. When I made my booking with Agoda, I requested for a slide of birthday cake as it was my birthday month. I was trying my luck if they can accommodate to my request. Little did I know that they took all their effort and take all the seriousness to ensure that all the guests’ request are met. The rooms are clean and new. My stay was great too! But I think it was too short a stay. Will definitely stay longer the next time after the Covid19 situation dies down in Malaysia. Thank you once again for the great services and we look forward to staying with Doubletree by Hilton Melaka again in the near future.

Great Valuable 5 Stars Hotel ”

Excellent Hotel. Staffs are polite & friendly. Facilities are great. Food from the Makan Kitchen & Tapas was great. The welcome cookies was tasty. We had a wonderful time in Doubletree by Hilton Melaka and we love the hotel room so much. Definitely will come back again when we visit Malacca next time.

Good Hotel and Excellent Service”

Doubletree by Hilton Melaka is a nice hotel with very tasty and delicious buffet breakfast and dinner. Overall the hotel is very cozy and the ambience is very comforting. All the staff was very courteous and friendly ever ready to assist whenever necessary. Definitely, no regret staying at this hotel and surely will come and stay again during my next visit to Melaka.

Great Valuable 5 Stars Hotel”

Had an amazing stay at Doubletree by Hilton Melaka. The staff are super friendly, the rooms are clean. Hilton never disappoints with their service and as usual, the warm cookies are a real treat.

Exceptional”

Very friendly and helpful and informative staff. Thanks very much for upgrading our room. Delicious cookies. Room very spacious. This is the 3rd time we stay at Doubletree by Hilton Melaka.

Comfortable and spacious rooms”

First experience at Melaka DoubleTree. DoubleTree offers spacious and comfortable room with Crabtree & Evelyn toiletries. The staff were very helpful in attending to our needs with no question asked. Was offered yummy warm cookies upon check in that delighted my children. The attached mall is rather new and do not have that many shopping or eating options. It would be even better if option of free shuttle service to the nearest shopping district ie. Makohta Parade Area is provided. Overall is a recommended hotel.

Excellent hotel in Malacca!”

This is my 2nd time staying at Doubletree. The first time was recommended by a family staying in Malacca, hence that’s the reason why I decided to come back here for the 2nd time! I can say its the most excellent hotel ever, with their facilities, their breakfast & dining, the views, how its located just a few km away from the city for you to shop. Cleanliness wise, I will give a minus 1 point for that because the 2nd time I stayed, there were some stained at the bedsheet & the quilt cover. Informed the housekeeping person personally to help to change to a new one, they told me they will come to change but probably they forgot so my family just ignored & didn’t make a big fuss about it since we are just staying for a night. Otherwise, I recommend you guys to stay at this hotel because you won’t regret! I miss staying there & I will personally come back again for the 3rd time. Thank you Doubletree for the hospitality! A very big thumbs up🤩

5 star and beyond ”

Had an amazing stay at Doubletree by Hilton Melaka. The staff are super friendly, the rooms are clean. My family and I really enjoyed our stay here.

Great stay, but needs tweaks”

A fairly new building, the vibe of the Doubletree is modern and hip. The staff from Bellhops to Reception to Housekeeping were wonderful. Always a smile and a warm greeting, and very polite. Our room with the King bed, which looked out over town, was large enough to fit our son’s rollout bed and still leave heaps of space. Room was clean, with a great bathroom, though I found little splashes of something on the window ledge which wiped off easily. Maybe Housekeeping could be more thorough? The hairdryer and shower were oddly not hot enough. Breakfast buffet (RM50) was HUGE, with Japanese, Chinese, Malaysian, and Western stations. It was packed and staff was overwhelmed. Queues for coffee and freshly squeezed juices need to be managed. The mall downstairs isn’t fully occupied, but the 7-11 is very handy. The hotel is away from the Jonkers St frenzy. If you like the buzz, don’t stay here. But we will definitely return to Doubletree on our visits to Malacca. (PS ❤️ the cookies at check-in)

Family trip with young kid”

Overall my experience was great. This is our 3rd time coming back to Doubletree Melaka. Just few things concerning: before we enter the room, the room didn't put up the sticker on the door to prove that the room is fully sanitised and cleaned properly. Checked with reception, they said all room is clean properly before customers check in. But I felt a bit uncomfortable as this is the procedure/ SOP that they should not miss out. Hope management can enhance the process. The rest was great. Location convenient, staff friendly, etc.

Very new and nice hotel but can be better”

1. Value for money wise- it did not come with free breakfast, option to dine in not much. So, 3 stars. 2. Location is at the edge of Melaka Raya, need car to go to central Melaka Raya like jonker, pahlawan if compare to other hotels. But view is good. 3. Cleanliness is good, because it is new. But the toilet stink, probably due to ventilation system. Need to improve. So 4 stars because is super new. 4. Staffs super friendly. 5. Facilities, nice swimm pool, a lot of parking, gym is nice. But the element mall below the hotel seems not fully operate yet, nothing much to shop.

Check-in was super slow, everything else is okay”

Arrived around 3pm and 10 guests are queuing for check in. There were 3 staff counters and only after 45 minutes my turn was up and settled. The room I requested will only be ready for another 1 hour so I just took the smoking room they've offered. Must improve more on time management, especially for an established hotel like Doubletree by Hilton.

The Best”

Everything here is well catered for. From Check-In to Departure, a seamless experience can be expected. Don't think twice. Just go and see for yourself. PS: Keep up the great work to the entire staff and management of Doubletree Melaka.

A must stay place !”

The room is spacious and clean, the bed is comfortable and soft ! All the staff are friendly especially the lady who check in for me in the afternoon - Alisha (she has a really sweet voice and even remember my name when i collect my room key at night). Their breakfast selection is superb and most importantly it taste good ! Although you can look for a pretty cheap hotel as compare to Doubletree Melaka but you won't regret to top up a little bit and stay here.

One night stopover”

I normally stay at 3 star hotels in Malacca but decided to try something better since it is a one night stopover stay and I needed a good rest. Equatorial was similar price and old so I opted for DT despite it being further away from town. Turned out a blessing because town was a perpetual jam at night. Distance is manageable because Malacca is a small town. DT is relatively new, with large rooms and excellent staff service. Hilton never disappoints with their service and as usual, the warm cookies are a real treat. Looking forward to many returns in the future.

Great hotel but....”

Had a great stay at DoubleTree Hilton Melaka. Read reviews about poor service but not during our stay. All hotel staff were helpful and welcoming. Room was clean, spacious and absolutely comfortable. Some not so good things related to the hotel to consider: 1. Hotel is situated together with a mall, another hotel and a residential apartment. Carpark is shared so expect a difficult time finding parking lots at certain times. 2. Expect long wait times for lifts. Hotel reception is on level 12 and the lift is shared with visitors to the mall.

friendly staff, spacious and clean room”

highly recommended the new doubletree hotel at melaka, friendly staff and spacious room. there is tasty korean restaurant opposite the hotel , and some food stall in the mall.

Great stay ”

Overall is a very great stay with doubletree by Hilton. The staffs are so friendly and nice. Free yummy cookies upon check in. The room is very spacious and nice. The only down side is, have to turn to 5th floor for parking, and from parking to the lift is not pleasant. A closed down mall environment. But once you reach hotel lobby at 12th floor, it’s all perfect.

This is one of the best hotel I ever stay in base on 5 star accommodation n 6 Star service. ”

I had the best experienced at this Great Hotel with Super Service. I have stay in many many hotel, n I must say at times is not Jus how nice n clean the hotel room is. But is also about the service. This very special hotel gave me 6 Star service. From valet parking till reception, conceige till room service. This will be my ONLY HOTEL to go too in Melaka. My Only choice. I m a fussy customer n they have surpass my expectation. Well done.! Clean room, service with a smile, even I accidentally lost my room card. Special thanks to Alzaa, Azan, Nurainaa, Dina, Herman n all who I can't remember your name. U gave my dad n mum a great anniversary with special treat n also a great clean room for his dialysis. Thanks