8.7
Excellent
3.7% this month
/10
(3,051 reviews)See what guests said
See map
8.4

Excellent

Location rating score

Excellent location - 1.86 kilometers from city center
Parking
Available
Popular landmarks
Sky Deck Hatten City 100 m
Elements Mall 440 m
Medan Portugis 510 m
St. John's Fort 730 m
Menara Taming Sari 760 m
Middleburg Bastion 760 m
A Famosa Fort 930 m
Bicycle Hire - Jin Fu Shin 990 m
Surf Zone 1.07 km
Portuguese Settlement 1.13 km
Nearby landmarks
Menara Taming Sari 760 m
A Famosa Fort 930 m
St. Paul's Hill & Church (Bukit St. Paul) 1.77 km
Christ Church 1.91 km
Red Square (Dutch Square) 1.94 km
Stadthuys 1.95 km
Jonker Street Night Market 2.03 km
Chinatown - Melaka 2.04 km
Baba & Nyonya Heritage Museum 2.21 km
The Huskitory 7.24 km
Doubletree by Hilton Melaka

"Very relaxing and the staff was friendly and helpful."

Siti - March 19, 2020

Twin Guest Room High Floor - Guestroom Doubletree by Hilton Melaka
Lobby Doubletree by Hilton Melaka
Lobby Doubletree by Hilton Melaka
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Doubletree by Hilton Melaka

Hatten City Jalan Merdeka Raya 23, Bandar Hilir, Melaka Raya, Malacca, Malaysia, 75000 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Menara Taming Sari
Within 760 m of property

This property is in high demand!

3 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Free airport transfer

  • Sauna

  • Currency exchange

  • Steamroom

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Malacca every 2 minutes on Agoda.com
Value for money8.7
Distance to city center1KM
Location rating8.4
Nearest airportMalacca International Airport (MKZ)
Distance to airport9.4 km

Rooms available at Doubletree by Hilton Melaka

King Presidential Suite
King Presidential Suite
...
  • Room size: 181 m²/1948 ft²
  • Shower
  • 1 king bed
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King One Bedroom Suite
King One Bedroom Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
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King Guest Room High Floor
King Guest Room High Floor
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Junior Suite
King Junior Suite
...
  • Room size: 64 m²/689 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Twin Guest Room
Twin Guest Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Twin Guest Room High Floor
Twin Guest Room High Floor
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King Guest Room
King Guest Room
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 king bed
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King Deluxe Room
King Deluxe Room
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Accessible Room
Twin Accessible Room
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
One Bedroom King Presidential Suite
One Bedroom King Presidential Suite
...
  • Room size: 180 m²/1938 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Doubletree by Hilton Melaka?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Doubletree by Hilton Melaka?

For those who wish to drive their own cars, Doubletree by Hilton Melaka has a car park right on site for maximum convenience. Parking is available for a fee of 3.00 MYR per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Malacca with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Doubletree by Hilton Melaka?

Doubletree by Hilton Melaka does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Doubletree by Hilton Melaka

  • 8.8
    Excellent

    "I still love the Crabtree & Evelyn toiletries."

    Grace

    |

    March 4, 2020

  • 10.0
    Exceptional

    "I really enjoyed the stay in this hotel."

    Johnson

    |

    March 17, 2020

  • 9.2
    Exceptional
    Staff 

    "Very friendly and helpful staff."

    Nabilah

    |

    March 1, 2020

Property ranking|Compared to 2,158 Malacca properties
See all rankings
Service score
9.1/10
Review score - United States
8.4/10
Cleanliness score
9.1/10
Couples review score
8.8/10
Better than
98
%
of Malacca properties
Better than
98
%
of Malacca properties
Better than
97
%
of Malacca properties
Better than
97
%
of Malacca properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.7
Excellent
3,051 reviews
Cleanliness
9.0
Facilities
8.7
Location
8.4
Read all reviews >
What travelers say they love:
The stay was awesome, will definitely be back!
Guan from Malaysia
Business traveler
More about Doubletree by Hilton Melaka

More about Doubletree by Hilton Melaka

Whether you're a tourist or traveling on business, Doubletree by Hilton Melaka is a great choice for accommodation when visiting Malacca. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations and Mahkota Medical Centre located only 5 minutes away.

Five-star property services and facilities that define the Hilton brand experience await you at the Doubletree by Hilton Melaka. The property has 3 fantastic restaurants on site, an extensive gym and fitness facilities as well as a fully fitted children’s play area. Guests can choose from a range of rooms suited to all types of travelers, all of which exude an atmosphere of total peace and harmony.

Whatever your reason for visiting Malacca, the Doubletree by Hilton Melaka is the perfect venue for an exhilarating and exciting break away.

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Most talked about facilities

Breakfast
56 mentions
Housekeeping
55 mentions
Swimming Pool
32 mentions
Food & Dining
17 mentions

What they offer

10.0
Exceptional

"Check-in / check-out are just quick and easy ."

eng

|

January 18, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Continental

Restaurants on site

Makan Kitchen
Cuisine:Chinese, Indian, Malaysian
Menu:Buffet
Tosca Trattoria
Cuisine:Italian
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Doubletree by Hilton Melaka from real guests

Provided by verified guests of Agoda
Agoda Reviews (3051)Booking.com Reviews (2603)
8.7
/
10
Cleanliness9.0
Facilities8.7
Location8.4
Service9.1
Value for money8.7
High score for Malacca
Rating
9+ Exceptional (560)
8-9 Excellent (169)
7-8 Very Good (190)
6-7 Good (47)
<6 Below Expectation (98)
Time of the year
Mar - May (177)
Jun - Aug (317)
Sep - Nov (269)
Dec - Feb (301)
Don't miss out!Users are booking a place in Malacca every 2 minutes on Agoda.com
All guests (3051)
All room types
All languages

Show reviews that mention 

Showing 1063 verified guest comments
12345
9.6
Exceptional
Hye from South Korea
Solo traveler
Twin Accessible Room
Stayed 1 night in January 2019

The best service and nice people ”

I had the most amazing stay here at Hilton Doubletree, Melaka. Staff were all very nice ( i had so many questions and request but they were very friendly all the while) Welcome cookies were great, exceptionally delicious though i had to ask for the cookies (they usually give out at the reception desk so don't forget. cookies are the best). The swimming pool was nice. Breakfast was nice. Room conditions were great. Also the shuttle provided by the hotel was so easy to grab and it had made our trip so much more efficient. We used this bus shuttle all the time (making easy trip to Melaka downtown and Junker Street). Overall, I would definitely recommend this place to others. I myself even come back next time. Doubletree Hilton is absolutely the superb. I might try this hotel in other locations as well. Thanks to all the staff for providing excellent service. I truly felt at home.

Reviewed January 31, 2019
10.0
Exceptional
Azman from Singapore
Family with teens
King Deluxe Room
Stayed 1 night in March 2020

Marvellous! ”

I would like to extend thanks to the staff that attended to my booking upon my arrival and also checking out. Everything was a breeze. I would also like to extend my thanks to Doubletree frontdesk staff for accommodating to my request for a birthday surprise. When I made my booking with Agoda, I requested for a slide of birthday cake as it was my birthday month. I was trying my luck if they can accommodate to my request. Little did I know that they took all their effort and take all the seriousness to ensure that all the guests’ request are met. The rooms are clean and new. My stay was great too! But I think it was too short a stay. Will definitely stay longer the next time after the Covid19 situation dies down in Malaysia. Thank you once again for the great services and we look forward to staying with Doubletree by Hilton Melaka again in the near future.

Reviewed March 23, 2020
9.6
Exceptional
Mandy from Malaysia
Couple
King Guest Room High Floor
Stayed 3 nights in November 2018

Great Valuable 5 Stars Hotel ”

Excellent Hotel. Staffs are polite & friendly. Facilities are great. Food from the Makan Kitchen & Tapas was great. The welcome cookies was tasty. We had a wonderful time in Doubletree by Hilton Melaka and we love the hotel room so much. Definitely will come back again when we visit Malacca next time.

Reviewed November 20, 2018
9.2
Exceptional
Yong from Malaysia
Couple
Twin Guest Room
Stayed 1 night in February 2020

Good Hotel and Excellent Service”

Doubletree by Hilton Melaka is a nice hotel with very tasty and delicious buffet breakfast and dinner. Overall the hotel is very cozy and the ambience is very comforting. All the staff was very courteous and friendly ever ready to assist whenever necessary. Definitely, no regret staying at this hotel and surely will come and stay again during my next visit to Melaka.

Reviewed February 25, 2020
10.0
Exceptional
Kow from Malaysia
Group
King Guest Room
Stayed 1 night in July 2020

Great Valuable 5 Stars Hotel”

Had an amazing stay at Doubletree by Hilton Melaka. The staff are super friendly, the rooms are clean. Hilton never disappoints with their service and as usual, the warm cookies are a real treat.

Reviewed August 07, 2020
10.0
Exceptional
NORHAYATI from Malaysia
Couple
King Deluxe Room
Stayed 1 night in November 2018

Exceptional”

Very friendly and helpful and informative staff. Thanks very much for upgrading our room. Delicious cookies. Room very spacious. This is the 3rd time we stay at Doubletree by Hilton Melaka.

Reviewed November 29, 2018
9.6
Exceptional
Kwee from Singapore
Family with young children
King Guest Room
Stayed 2 nights in December 2019

Comfortable and spacious rooms”

First experience at Melaka DoubleTree. DoubleTree offers spacious and comfortable room with Crabtree & Evelyn toiletries. The staff were very helpful in attending to our needs with no question asked. Was offered yummy warm cookies upon check in that delighted my children. The attached mall is rather new and do not have that many shopping or eating options. It would be even better if option of free shuttle service to the nearest shopping district ie. Makohta Parade Area is provided. Overall is a recommended hotel.

Reviewed January 01, 2020
9.6
Exceptional
Nur from Singapore
Couple
Twin Guest Room
Stayed 1 night in January 2020

Excellent hotel in Malacca!”

This is my 2nd time staying at Doubletree. The first time was recommended by a family staying in Malacca, hence that’s the reason why I decided to come back here for the 2nd time! I can say its the most excellent hotel ever, with their facilities, their breakfast & dining, the views, how its located just a few km away from the city for you to shop. Cleanliness wise, I will give a minus 1 point for that because the 2nd time I stayed, there were some stained at the bedsheet & the quilt cover. Informed the housekeeping person personally to help to change to a new one, they told me they will come to change but probably they forgot so my family just ignored & didn’t make a big fuss about it since we are just staying for a night. Otherwise, I recommend you guys to stay at this hotel because you won’t regret! I miss staying there & I will personally come back again for the 3rd time. Thank you Doubletree for the hospitality! A very big thumbs up🤩

Reviewed January 19, 2020
10.0
Exceptional
Santhana from Malaysia
Couple
King Guest Room
Stayed 1 night in August 2019

5 star and beyond ”

Had an amazing stay at Doubletree by Hilton Melaka. The staff are super friendly, the rooms are clean. My family and I really enjoyed our stay here.

Reviewed September 04, 2019
9.2
Exceptional
Annabelle from Singapore
Family with young children
King Guest Room High Floor
Stayed 1 night in April 2019

Great stay, but needs tweaks”

A fairly new building, the vibe of the Doubletree is modern and hip. The staff from Bellhops to Reception to Housekeeping were wonderful. Always a smile and a warm greeting, and very polite. Our room with the King bed, which looked out over town, was large enough to fit our son’s rollout bed and still leave heaps of space. Room was clean, with a great bathroom, though I found little splashes of something on the window ledge which wiped off easily. Maybe Housekeeping could be more thorough? The hairdryer and shower were oddly not hot enough. Breakfast buffet (RM50) was HUGE, with Japanese, Chinese, Malaysian, and Western stations. It was packed and staff was overwhelmed. Queues for coffee and freshly squeezed juices need to be managed. The mall downstairs isn’t fully occupied, but the 7-11 is very handy. The hotel is away from the Jonkers St frenzy. If you like the buzz, don’t stay here. But we will definitely return to Doubletree on our visits to Malacca. (PS ❤️ the cookies at check-in)

Reviewed April 29, 2019
9.2
Exceptional
Samantha from Malaysia
Family with young children
King Junior Suite
Stayed 2 nights in December 2020

Family trip with young kid”

Overall my experience was great. This is our 3rd time coming back to Doubletree Melaka. Just few things concerning: before we enter the room, the room didn't put up the sticker on the door to prove that the room is fully sanitised and cleaned properly. Checked with reception, they said all room is clean properly before customers check in. But I felt a bit uncomfortable as this is the procedure/ SOP that they should not miss out. Hope management can enhance the process. The rest was great. Location convenient, staff friendly, etc.

Reviewed January 02, 2021
8.0
Excellent
SIOW from Singapore
Group
Twin Guest Room
Stayed 1 night in January 2018

Very new and nice hotel but can be better”

1. Value for money wise- it did not come with free breakfast, option to dine in not much. So, 3 stars. 2. Location is at the edge of Melaka Raya, need car to go to central Melaka Raya like jonker, pahlawan if compare to other hotels. But view is good. 3. Cleanliness is good, because it is new. But the toilet stink, probably due to ventilation system. Need to improve. So 4 stars because is super new. 4. Staffs super friendly. 5. Facilities, nice swimm pool, a lot of parking, gym is nice. But the element mall below the hotel seems not fully operate yet, nothing much to shop.

Reviewed January 08, 2018
9.2
Exceptional
Nur from Malaysia
Couple
Twin Guest Room
Stayed 1 night in June 2020

Check-in was super slow, everything else is okay”

Arrived around 3pm and 10 guests are queuing for check in. There were 3 staff counters and only after 45 minutes my turn was up and settled. The room I requested will only be ready for another 1 hour so I just took the smoking room they've offered. Must improve more on time management, especially for an established hotel like Doubletree by Hilton.

Reviewed August 25, 2020
10.0
Exceptional
Lingeshakumar from Malaysia
Couple
King Guest Room
Stayed 2 nights in May 2018

The Best”

Everything here is well catered for. From Check-In to Departure, a seamless experience can be expected. Don't think twice. Just go and see for yourself. PS: Keep up the great work to the entire staff and management of Doubletree Melaka.

Reviewed May 14, 2018
10.0
Exceptional
Hooi from Malaysia
Couple
Twin Guest Room High Floor
Stayed 1 night in August 2020

A must stay place !”

The room is spacious and clean, the bed is comfortable and soft ! All the staff are friendly especially the lady who check in for me in the afternoon - Alisha (she has a really sweet voice and even remember my name when i collect my room key at night). Their breakfast selection is superb and most importantly it taste good ! Although you can look for a pretty cheap hotel as compare to Doubletree Melaka but you won't regret to top up a little bit and stay here.

Reviewed August 13, 2020
8.8
Excellent
Wee from Malaysia
Couple
King Guest Room High Floor
Stayed 1 night in August 2018

One night stopover”

I normally stay at 3 star hotels in Malacca but decided to try something better since it is a one night stopover stay and I needed a good rest. Equatorial was similar price and old so I opted for DT despite it being further away from town. Turned out a blessing because town was a perpetual jam at night. Distance is manageable because Malacca is a small town. DT is relatively new, with large rooms and excellent staff service. Hilton never disappoints with their service and as usual, the warm cookies are a real treat. Looking forward to many returns in the future.

Reviewed September 26, 2018
8.0
Excellent
Firdaus from Singapore
Family with young children
King Guest Room
Stayed 2 nights in December 2018

Great hotel but....”

Had a great stay at DoubleTree Hilton Melaka. Read reviews about poor service but not during our stay. All hotel staff were helpful and welcoming. Room was clean, spacious and absolutely comfortable. Some not so good things related to the hotel to consider: 1. Hotel is situated together with a mall, another hotel and a residential apartment. Carpark is shared so expect a difficult time finding parking lots at certain times. 2. Expect long wait times for lifts. Hotel reception is on level 12 and the lift is shared with visitors to the mall.

Reviewed December 22, 2018
10.0
Exceptional
Jasmine from Singapore
Family with young children
King Deluxe Room
Stayed 2 nights in June 2018

friendly staff, spacious and clean room”

highly recommended the new doubletree hotel at melaka, friendly staff and spacious room. there is tasty korean restaurant opposite the hotel , and some food stall in the mall.

Reviewed June 25, 2018
10.0
Exceptional
Ng from Malaysia
Family with young children
King Guest Room
Stayed 1 night in September 2020

Great stay ”

Overall is a very great stay with doubletree by Hilton. The staffs are so friendly and nice. Free yummy cookies upon check in. The room is very spacious and nice. The only down side is, have to turn to 5th floor for parking, and from parking to the lift is not pleasant. A closed down mall environment. But once you reach hotel lobby at 12th floor, it’s all perfect.

Reviewed September 08, 2020
10.0
Exceptional
John from Malaysia
Group
King Guest Room
Stayed 2 nights in October 2019

This is one of the best hotel I ever stay in base on 5 star accommodation n 6 Star service. ”

I had the best experienced at this Great Hotel with Super Service. I have stay in many many hotel, n I must say at times is not Jus how nice n clean the hotel room is. But is also about the service. This very special hotel gave me 6 Star service. From valet parking till reception, conceige till room service. This will be my ONLY HOTEL to go too in Melaka. My Only choice. I m a fussy customer n they have surpass my expectation. Well done.! Clean room, service with a smile, even I accidentally lost my room card. Special thanks to Alzaa, Azan, Nurainaa, Dina, Herman n all who I can't remember your name. U gave my dad n mum a great anniversary with special treat n also a great clean room for his dialysis. Thanks

Reviewed October 07, 2019
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