Doubletree by Hilton Melaka
Twin Guest Room High Floor - Bed Doubletree by Hilton Melaka
Lobby Doubletree by Hilton Melaka
Lobby Doubletree by Hilton Melaka
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8.8
Excellent
/10
(1209 reviews)See what guests said
See map
8.2
Excellent
Location rating score
Excellent location - 1.86 kilometers from city center
Parking
Available
  • Portugese Settlements420 m
  • Medan Portugis510 m
  • St. John's Fort730 m
  • Bicycle Hire - Jin Fu Shin990 m
  • Surf Zone1.07 km
  • Eco Bike Tour1.21 km
  • Fenix Internet Centre1.21 km
  • Carrefour Melaka1.27 km
  • Mahkota Medical Centre1.29 km
  • Cookery Course - Hotel Equatorial1.29 km
  • Newly built in 2017

    Doubletree by Hilton Melaka

    Hatten City Jalan Merdeka Raya 23, Bandar Hilir, Melaka Raya, Malacca, Malaysia, 75000 - See map
    "Hotel is only a year old so everything is new, clean and fresh and staff were very friendly, helpful and attentive!!"
    FARAH - January 10, 2019
    Exceptional reputation
    Recommended by 94% of guests
    Exceptional cleanliness
    9.1 rating for cleanliness
    • Free airport transfer

    • Sauna

    • Currency exchange

    • Steamroom

    • Air conditioning

    This property is in high demand!

    Booked 81 times | 16 travelers are looking at this property right now

    Property ranking|Compared to 3,202 Malacca properties
    See all rankings
    Service score
    9.1/10
    Cleanliness score
    9.1/10
    Review score - United States
    8.4/10
    Value for money score
    8.7/10
    Better than
    99
    %
    of Malacca properties
    Better than
    99
    %
    of Malacca properties
    Better than
    99
    %
    of Malacca properties
    Better than
    98
    %
    of Malacca properties
    Value for money8.7
    Distance to city center1KM
    Location rating8.2
    Nearest airportMalacca International Airport (MKZ)
    Distance to airport9.4 km

    Rooms available at Doubletree by Hilton Melaka

    King Presidential Suite
    King Presidential Suite
    ...
    • Room size: 181 m²/1948 ft²
    Enter dates to see prices
    King One Bedroom Suite
    King One Bedroom Suite
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Guest Room High Floor
    King Guest Room High Floor
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Twin Guest Room High Floor
    Twin Guest Room High Floor
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Twin Guest Room
    Twin Guest Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    King Deluxe Room
    King Deluxe Room
    ...
    • Room size: 51 m²/549 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Junior Suite
    King Junior Suite
    ...
    • Room size: 64 m²/689 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Twin Accessible Room
    Twin Accessible Room
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    King Guest Room
    King Guest Room
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    DOUBLE ONE BEDROOM
    DOUBLE ONE BEDROOM
    ...
      Enter dates to see prices

      What people love about Doubletree by Hilton Melaka

      • 9.6
        Exceptional
        Staff 

        "The staff were very professional and obliging."

        Delesh

        |

        August 30, 2018

      • 10.0
        Exceptional
        Spaciousness

        "Big room, comfy bed, great gym, friendly staff, yummy Cookie upon check in"

        Eugene

        |

        November 9, 2018

      • 8.4
        Excellent
        Staff 

        "Pros: nice place, service was good."

        See

        |

        December 3, 2018

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      More about Doubletree by Hilton Melaka

      More about Doubletree by Hilton Melaka

      10.0
      Exceptional

      "Breakfast is excellent."

      LINGYUN

      |

      January 7, 2019

      An overview

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      What they offer

      10.0
      Exceptional

      "Highly recommend this hotel."

      Kamal R.

      |

      January 14, 2019

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

      From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

      Reviews of Doubletree by Hilton Melaka from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (1209)Booking.com Reviews (1319)
      8.8
      /
      10
      Cleanliness9.1
      Facilities8.8
      Location8.2
      Service9.1
      Value for money8.7
      Rating
      9+ Exceptional (221)
      8-9 Excellent (78)
      7-8 Very Good (77)
      6-7 Good (19)
      <6 Below Expectation (34)
      Time of the year
      Mar - May (122)
      Jun - Aug (125)
      Sep - Nov (71)
      Dec - Feb (111)
      All guests (1209)
      All room types
      All languages

      Show reviews that mention 

      Showing 429 verified guest comments
      12345
      9.2
      Exceptional
      Grace from Malaysia
      Business traveler
      King Guest Room
      Stayed 3 nights in July 2019

      Best Hotel in Malacca”

      I have stayed in many hotels in Malacca and Doubletree is the best! I feel so pampered during my stay there, as the staff are very attentive and the facilities are very extensive and top notch, e.g. the toiletries provided are Crabtree and Evelyn, not just any cheap product. Appreciate the chocolate nut cookie during check-in too! Hygiene is good but some spots are easy to miss like the plastic piece at the bottom of the bathroom glass doors is completely black and definitely needs cleaning. Another thing is the housekeeping forgot to give complete sets of toiletries like the body wash was missing on my first day and conditioner was missing on second day. Both pillows provided are extremely soft, I suggest giving one plump pillow and another soft one so we can choose which texture we prefer. However, still my best stay in Malacca so far.

      Reviewed July 21, 2019
      9.2
      Exceptional
      Christy from Malaysia
      Solo traveler
      King Guest Room
      Stayed 1 night in July 2019

      Will visit again”

      Overall is good, staff very nice and funny, the room very big and value for money, I think will visit this hotel again when I come to malacca. Hope that you will keep the service. like now or improve better♥

      Reviewed July 24, 2019
      10.0
      Exceptional
      LEE from Malaysia
      Family with young children
      King Guest Room High Floor
      Stayed 1 night in June 2019

      Nice hotel. Excellent breakfast. Just no early check in. ”

      I found out this hotel is about hundred dollars cheaper when I booked it. Lucky with Agoda price grantee I managed to claim back the different. Room is big and nice view. Breakfast is excellent. Location is nice. Mall is downstairs.

      Reviewed July 17, 2019
      8.8
      Excellent
      Jin from Malaysia
      Family with young children
      Twin Guest Room High Floor
      Stayed 1 night in July 2019

      Excellent”

      Spacious room and clean in overall. Water is not hot enough and not homogeneous whereby cold water is being delivered intermittently. Staffs are friendly and cookies are served during check-in. Parking is shared with mall and definitely a turndown.

      Reviewed July 23, 2019
      8.4
      Excellent
      Li from Singapore
      Family with young children
      Twin Guest Room
      Stayed 2 nights in July 2019

      great hotel for young children! ”

      pros: warm cookies, child friendly swimming pool, quiet, 20 mins walk from jonker, next to a mall that has the biggest indoor playground, short driving distance from a lot of attractions and great food, spacious rooms

      Reviewed July 10, 2019
      7.2
      Very good
      ONG from Malaysia
      Business traveler
      King Guest Room High Floor
      Stayed 2 nights in July 2019

      Ok but not satisfying ”

      First time stay in this hotel, room is spacious and clean. All facilities included. But most disappointed part is some the staffs is not respectful and efficient to handle guests matters. Even the housekeeping can unlock the room door even the room is occupied and do not disturb light was on! I cannot imagine if a woman taking a bath while they was forgotten to put the hitch. Overall the room is good but the service of the staffs not all is good actually. The morning buffet is quite satisfying. Otherwise will be a good stay. The next Element Mall is really a wasted because not much shop is really open. Besides the hotel quiet crowded with alots foreigners tourists and locals people staying..

      Reviewed July 17, 2019
      9.6
      Exceptional
      mohd from Malaysia
      Family with young children
      Twin Accessible Room
      Stayed 1 night in June 2019

      Superb stay”

      Everything about this hotel was great!

      Reviewed July 20, 2019
      10.0
      Exceptional
      Janice from Singapore
      Family with young children
      King Deluxe Room
      Stayed 2 nights in June 2019

      Enjoyable stay”

      I love their twin room. They have super single beds which is good for families with small children. They are conveniently located above Elements Mall and there is a 7-11 at level 1. Getting to Jonker St is also just a 10min taxi ride away. All their staff speak excellent English and are very professional. Highly recommended.

      Reviewed June 24, 2019
      9.2
      Exceptional
      Mohd from Singapore
      Family with young children
      King Guest Room
      Stayed 3 nights in June 2019

      Comfortable & great stay!”

      Kudos to DoubleTree Management & Staff! 👍👍👍👍👍 We had a friendly welcome & warm cookies upon checking in. Room size was big & spacious. Loved their Crabtree & Evelyn toiletry set! We ordered in room dining for a couple of days. Food was good & value for money. However, on the last morning of our breakfast in room dining, the coffee was lukewarm & they forgot the yoghurt. However, they made up for it with immediate delivery of another hot pot of coffee & yoghurt soon after our feedback! Good job to the management & staffs for attending to guests feedback as soon as they can. Will definitely stay here again!

      Reviewed June 21, 2019
      10.0
      Exceptional
      kok from Malaysia
      Couple
      King Guest Room
      Stayed 1 night in May 2019

      Lovely stay!”

      Pros - Location not far off from the tourist area, but we're fine with that as we wanted some peace and quiet - Very friendly staffs - Complimentary cookies given, lovely additional touch to our trip experience - Spacious room, very comfortable bed Cons - Nothing much honestly. We're very satisfied!

      Reviewed June 20, 2019
      9.2
      Exceptional
      Too from Malaysia
      Couple
      King Guest Room
      Stayed 1 night in June 2019

      Great room ”

      The room is superb, toiletries from crabtree and Evelyn, comfortable bed, feel like staying in the room forever. Staff are helpful and nice too but reception a bit short of staff, check in and check out also 3 person at the desk, have to queue for quite a while. Room price we saw on the booking page is not the final price yet, still need to pay certain taxes at hotel, which this a bit misleading. I doubt many people didn't see there is no tax included at the room price cause normally it will include everything and show us the final price. This shock us at the counter. And the mall below still under renovation, a bit disappointing that is only few shops opening. When wait for check in, you got no place to hang out.

      Reviewed June 12, 2019
      8.8
      Excellent
      Gah from Malaysia
      Family with young children
      King Guest Room
      Stayed 1 night in June 2019

      Great Hotel!”

      Clean, spacious and comfortable room ,friendly and efficient staff. Great facilities especially the kids play room. My kids and parent enjoy the stay so much. Their breakfast are excellent too! The only downside is i didn't get to taste the cookies, maybe the reception overlooked it during check in.

      Reviewed June 10, 2019
      8.8
      Excellent
      Ong from Singapore
      Group
      King Guest Room
      Stayed 2 nights in May 2019

      Value for money ”

      Hotel is good thou it was pretty far from the Sikh temple and have to be driver around if you plan to go shopping centers. But overall, hotel room is big and clean and breakfast was good also. The hotel even has a list of pillows for us to choose from ! And they also have smoking rooms available which i feel its damn good as its pretty hard to find a hotel with smoking rooms these days. :)

      Reviewed June 06, 2019
      10.0
      Exceptional
      Nurhuda from Singapore
      Family with young children
      King Guest Room
      Stayed 2 nights in March 2019

      Excellent Service ”

      Clean rooms and excellent service. The only issue I had was the front desk taking a long time to get at least a room out of 4 rooms ready during check in. Service was wonderful. Staff were friendly. Was hoping for more activities in the Kids Room

      Reviewed June 04, 2019
      8.0
      Excellent
      Shyam from Malaysia
      Couple
      King Guest Room
      Stayed 2 nights in May 2019

      Reasonably new hotel almost a Hilton.”

      Plus points: Great location Friendly staff Pool remains open till 10pm and 24hr gym Negative: Some parts of walkways to room smell stale Some rooms and bathrooms showing signs of wear I paid about US$60 - fair value for that price

      Reviewed May 07, 2019
      9.2
      Exceptional
      Annabelle from Singapore
      Family with young children
      King Guest Room High Floor
      Stayed 1 night in April 2019

      Great stay, but needs tweaks”

      A fairly new building, the vibe of the Doubletree is modern and hip. The staff from Bellhops to Reception to Housekeeping were wonderful. Always a smile and a warm greeting, and very polite. Our room with the King bed, which looked out over town, was large enough to fit our son’s rollout bed and still leave heaps of space. Room was clean, with a great bathroom, though I found little splashes of something on the window ledge which wiped off easily. Maybe Housekeeping could be more thorough? The hairdryer and shower were oddly not hot enough. Breakfast buffet (RM50) was HUGE, with Japanese, Chinese, Malaysian, and Western stations. It was packed and staff was overwhelmed. Queues for coffee and freshly squeezed juices need to be managed. The mall downstairs isn’t fully occupied, but the 7-11 is very handy. The hotel is away from the Jonkers St frenzy. If you like the buzz, don’t stay here. But we will definitely return to Doubletree on our visits to Malacca. (PS ❤️ the cookies at check-in)

      Reviewed April 29, 2019
      9.6
      Exceptional
      matthias from Singapore
      Couple
      King Deluxe Room
      Stayed 2 nights in July 2019

      New Place”

      The doubletree was new and in very good condition. We had a huge room and enjoyed the amenities. The infinity pool was a bit small and can get very crowded, especially in the mornings but its perfect in the evenings. The food was great and the staff were friendly.

      Reviewed July 08, 2019
      7.6
      Very good
      Amanda from Singapore
      Couple
      King Guest Room
      Stayed 2 nights in June 2019

      Review”

      It is quite a distance to Jonker Street if you don’t drive. However because we drove in, we chose this hotel for comfort as it was for my hub’s birthday getaway. Check-in was a little slow though staffs are all very friendly and warm. They provided free cookies upon checking in. Room was clean and spacious. However, was a little surprise for such a big branding hotel they do not provide free wifi.

      Reviewed July 05, 2019
      4.4
      Seok from Singapore
      Couple
      Twin Accessible Room
      Stayed 1 night in June 2019

      Shower area leaking and stinks”

      Complete disappointment despite strong recommendation by a friend. When we first entered the room, we found the shower head leaking and the shower floor stinks. The receptionist also refused to change our room to double bed, quoting it is peak season. Breakfast cost RM100, with normal breakfast buffet spread. I won’t be staying here again.

      Reviewed July 02, 2019
      8.8
      Excellent
      Kelvin from Singapore
      Couple
      King Guest Room High Floor
      Stayed 1 night in June 2019

      Value for Money stay ”

      being Hilton, its clean, safe and comfortable. the staff are pretty efficient and always friendly n helpful. its indeed an ideal stay if u planning to have a short staycation at malacca. the only downside is the location, which is away from the busy popular Jonker Street. its juz Grab Car ride away though. i highly recommended this hotel ! 👍🏼

      Reviewed June 30, 2019
      12345
      This is a popular property. Don't miss out!

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