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DoubleTree by Hilton Metropolitan - New York City

569 Lexington Avenue, Midtown East, New York (NY), United States, 10022 - View on map
Very good7.7
Based on 107 reviews
DoubleTree by Hilton Metropolitan - New York City
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Ballroom
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Bathroom
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8.7 Excellent location
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8.7Location

  • Close to public transportation

  • Air conditioning

  • Bar

  • Elevator

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Room choices
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2 Double Beds Nonsmoking
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  • Non-smoking
  • 2 double beds
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King Bed Deluxe Room
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  • 20 m²
  • Non-smoking
  • 1 king bed
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Single Queen Bed
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  • Non-smoking
  • 1 queen bed
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2 Double Beds Smoking
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  • 2 double beds
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2 Double Beds Room
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  • 2 double beds
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Queen Deluxe Room
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  • Non-smoking
  • 1 queen bed
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Deluxe Accessible Room
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  • Non-smoking
  • 1 queen bed
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Accessible Room
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  • Non-smoking
  • 1 queen bed
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Double Room
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  • Non-smoking
  • 1 queen bed
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1 King
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  • 18 m²
  • 1 king bed
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Nearest essentials

Airports
  • 9 kilometers to
  • LaGuardia Airport (LGA)
  • 13 kilometers to
  • Teterboro Airport (TEB)
Public transportation
  • 30 meters to
  • 51st-53rd Streets-Lexington Avenue Subway Station
  • 450 meters to
  • Fifth Avenue-53rd Street Subway Station
Hospital or clinic
  • 1.1 kilometers to
  • Park Avenue Smart Lipo
Pharmacy
  • 750 meters to
  • CVS Pharmacy
Convenience store
  • 1.1 kilometers to
  • 7 Eleven
Cash withdrawal
  • on site

More about DoubleTree by Hilton Metropolitan - New York City

An overview

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Verified guest reviews

Agoda Reviews (107)
Booking.com Reviews (3410)

5.4

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Very good
based on 107 reviews
  • Cleanliness 8.0
  • Facilities 7.0
  • Location 8.7
  • Room comfort and quality 7.7
  • Service 7.6
  • Value for money 7.5
Very good
based on 25 reviews
  • Cleanliness 8.1
  • Facilities 5.0
  • Location 8.9
  • Room comfort and quality 7.9
  • Service 7.3
  • Value for money 7.4
Very good
based on 36 reviews
  • Cleanliness 8.4
  • Facilities 8.6
  • Location 9.1
  • Room comfort and quality 7.7
  • Service 7.7
  • Value for money 7.9
Very good
based on 23 reviews
  • Cleanliness 7.8
  • Facilities 6.8
  • Location 8.7
  • Room comfort and quality 8.0
  • Service 7.8
  • Value for money 7.4
Very good
based on 5 reviews
  • Cleanliness 7.2
  • Facilities 6.5
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 7.6
  • Value for money 7.2
Good
based on 13 reviews
  • Cleanliness 7.1
  • Facilities 10.0
  • Location 7.5
  • Room comfort and quality 7.0
  • Service 6.6
  • Value for money 6.6
Excellent
based on 5 reviews
  • Cleanliness 8.4
  • Location 9.2
  • Room comfort and quality 7.6
  • Service 8.8
  • Value for money 8.0
Provided by verified guests of Agoda
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Room type
  • 1 King Bed - Non-Smoking
  • King Room - Non-Smoking
  • One King Bed
  • 1 King Bed Nonsmoking
  • 1 Queen Bed Nonsmoking
  • Deluxe Accessible Room
  • Queen Accessible
  • Accessible Room
  • Queen Deluxe Room
  • Queen Bed
  • Two Double Bed
  • 2 Double Beds Nonsmoking
  • 2 Double Beds Non-Smoking
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Showing 104 verified guest comments
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4.8
HOY from Singapore
Business traveler
1 Queen Bed Nonsmoking
Stayed 2 nights in July 2017
There are better ones”
No free WiFi in room. Poor sound insulation
Reviewed July 09, 2017
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7.2
Jessica from Australia
Solo traveler
1 Queen Bed Nonsmoking
Stayed 3 nights in August 2016
Good value for money for central NYC”
One of the most affordable NYC hotels that is centrally located, hard to find. However, it was disappointing that the room did not have a fridge which would have been useful to store cold drinks given how hot it was while I was in NYC. It seems this is quite normal in a lot of the hotels in the US and Canada unless you're staying at the really expensive hotels. Overall, a pleasant stay.
Reviewed April 19, 2017
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6.8
Nga from Hong Kong
Business traveler
1 Queen Bed Nonsmoking
Stayed 3 nights in May 2016
Good”
Around 15 mins walk to times sq and main areas, close to train station.
Reviewed March 30, 2017
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6.0
Yutaro from Japan
Business traveler
Deluxe Accessible Room
Stayed 2 nights in January 2017
Room service aweful”
They would try multiple times to come into your room for room cleaning. They would make noise shaking the door towards the physical lock and I have no idea why they would do such a thing.
Reviewed January 22, 2017
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8.0
Sugahara from Japan
Solo traveler
1 Queen Bed Nonsmoking
Stayed 9 nights in December 2016
if only the equipment”
Mid Town East, Lex/51 is #6 subway station, the perfect location for all traveller King room is spacious and cleaning is satisfactory everyday Only two things I did not like are the fixed shower (no hose) and old-fashioned uncontrollable air conditioner Demarco, next door cafe, sells the best coffee in the city and helps make my hotel stay more confortable :-)
Reviewed January 12, 2017
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9.2
Chun from Canada
Couple
1 Queen Bed Nonsmoking
Stayed 2 nights in December 2016
A nice hotel located in the enter of NYC”
We came to for the Christmas. The hotel is in the midtown within walking distance to many attractions such as the Central Park，the Time square etc. We do want to come back again.
Reviewed December 29, 2016
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5.2
Kwong from United States
Business traveler
Accessible Room
Stayed 1 night in November 2016
Disappointing”
The hotel is in a good location - that's the only upside. The staff was not friendly or outstanding in customer service, just did the job with no smile and they did not seem to care about if you're truly comfortable or not. They just wanted to check you in and out. Although the complimentary warm baked cookie they give you at the check in desk was delicious, that was a nice touch. I left my one carryon-sized luggage and the bellboys charged me $2. $1 for leaving it there and $1 when I pick it back up - what hotel does this??? Why??! I arrived at 11am, too early to check in because checkin time is quite late (3pm) so I had no choice but to leave my luggage. It was NY Marathon weekend so staff was swamped and maybe understaffed, I get that, but the employees could be a little more friendly. They put me in a handicapped room - don't know why but I assume they were out of rooms and small potatoes like me (one person staying one night) got shafted with a handicapped room next to the noisy elevator and people walking by, the front door was all white like a custodian's door compared to all the other normal fancy wooden doors. The shower fixtures were not even on tight so water flow was terrible - like it barely came out so I didn't take a thorough shower. The drain did not drain the water so I had to figure it out for 10 mins before showering, after realizing that there's nothing I could do about it except take a quick rinse and get out. There was dust on a lot of surfaces. I think the room is often neglected to be cleaned because not a lot of people stay in it since it's handicapped. Come on, you should always maintain each of your hotel rooms. And that room is for handicapped people?! I feel like they do not care to upkeep those rooms, kinda discriminatory for people who are actually handicapped and have to stay there. I don't like that Double Tree tries to appear as a luxury hotel that is comfortable and outstanding. It's pricey so it seems like you're staying at a 5 st
Reviewed November 08, 2016
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9.2
Marion from United States
Couple
Queen Accessible
Stayed 3 nights in October 2016
Very small rooms”
Couldn't close bathroom door. Thermostat hard to control.
Reviewed October 23, 2016
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8.0
Cheng from Singapore
Solo traveler
Queen Deluxe Room
Stayed 2 nights in August 2016
Good location”
Hotel is clean and modern. It is just next to subway. Many shops and eateries nearby,
Reviewed August 22, 2016
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8.0
LIU from China
Family with young children
1 Queen Bed Nonsmoking
Stayed 1 night in August 2016
excellent location, fair price and services. I would recommend it to my friends.”
location is good. service is fair. price is reasonable.
Reviewed August 17, 2016
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