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7.4

Very good
14.4% this month
/10
(11,223 reviews)See what guests said
Housekeeping22
View10
Car Park2
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Hell’s Kitchen Flea Market

80 m

The Annex / Hell's Kitchen Flea Market

110 m

Shopping Girlfriend NYC

130 m

Blatt Billiards

180 m

Playwrights Horizons

190 m

Popular landmarks
Times Square

650 m

Broadway

650 m

Empire State Building

1.1 km

Top of the Rock

1.2 km

High Line

1.4 km

Closest landmarks
Consulate General of Guyana

210 m

Urbo Supply

250 m

Library Way

250 m

Hunter College Msa Building

250 m

Seventh Avenue

280 m

DoubleTree by Hilton Hotel New York Times Square West

"The hotel was conveniently located"

Robin - March 19, 2022
1 King Bed Standard - Guestroom DoubleTree by Hilton Hotel New York Times Square West
Entrance DoubleTree by Hilton Hotel New York Times Square West
Lobby DoubleTree by Hilton Hotel New York Times Square West
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DoubleTree by Hilton Hotel New York Times Square West

350 W 40th Street, Times Square, New York (NY), United States, 10018 - See map

Get the added peace of mind that comes with Hilton CleanStay, when you book a stay here. Strategically situated in Times Square, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Central Park. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Attention

This property is in high demand!

11 travelers have booked today.

Hilton CleanStay

Clean and Ready for you

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas."
  • 280 meters to public transportation

  • Located in heart of New York (NY)

  • Air conditioning

  • Daily housekeeping

  • Daily housekeeping

Value for money7.0
Distance to city center0.5 miles
Location rating8.1
Nearest airportLaGuardia Airport (LGA)
Distance to airport10.3 km

Rooms available at DoubleTree by Hilton Hotel New York Times Square West

1 King City View Hearing Accessible
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 double beds
Enter dates to see prices
1 King Bed Freedom Tower Premium View
...
  • Room size: 22 m²/237 ft²
  • River view
  • 1 king bed
Enter dates to see prices
1 King Bed City View
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
1 King Bed Premium City View
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Roll in Shower
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
1 King Bed Standard
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Bed Hearing Accessible
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
2 Double Beds City View
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 double beds
Enter dates to see prices
2 Double Beds Premium City View
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
Enter dates to see prices
2 Double Beds Standard
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at DoubleTree by Hilton Hotel New York Times Square West?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to DoubleTree by Hilton Hotel New York Times Square West?

For those who wish to drive their own cars, DoubleTree by Hilton Hotel New York Times Square West has a car park that's close to the hotel. Parking is available for a fee of 75 USD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around New York (NY) with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at DoubleTree by Hilton Hotel New York Times Square West?

Start your mornings right, with the continental and buffet breakfast options offered at DoubleTree by Hilton Hotel New York Times Square West. Adults can enjoy breakfast offered with an additional charge of 23 USD if not included in the room rate.

What are my dining options at DoubleTree by Hilton Hotel New York Times Square West?

DoubleTree by Hilton Hotel New York Times Square West features an on-site restaurant for your dining convenience.

What is the smoking policy at DoubleTree by Hilton Hotel New York Times Square West?

DoubleTree by Hilton Hotel New York Times Square West does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to DoubleTree by Hilton Hotel New York Times Square West?

The closest train, metro, or bus station to DoubleTree by Hilton Hotel New York Times Square West is 42nd St Port Authority Bus Terminal Subway Station, 270 m away.

What restaurants are nearby DoubleTree by Hilton Hotel New York Times Square West?

Restaurants including Trattoria Casa di Isacco, Snax Spot and Aceluck Thai are popular in DoubleTree by Hilton Hotel New York Times Square West’s neighborhood which is known as Times Square.

What popular shopping places are close to DoubleTree by Hilton Hotel New York Times Square West?

Shopping options in DoubleTree by Hilton Hotel New York Times Square West’s Times Square neighborhood include Macy's Herald Square, Hell’s Kitchen Flea Market and The Annex / Hell's Kitchen Flea Market.

What are popular attractions near DoubleTree by Hilton Hotel New York Times Square West?

Guests at DoubleTree by Hilton Hotel New York Times Square West can easily visit Top of the Rock, Times Square and Broadway located in the Times Square area.

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Explore the neighborhood

What people love about DoubleTree by Hilton Hotel New York Times Square West

  • 7.6

    Very good
    Location

    "The hotel was conveniently located"

    Robin

    |

    March 19, 2022

  • 10

    Exceptional
    Location

    "Very good location akd staff."

    Tjut

    |

    March 13, 2022

  • 7.2

    Very good
    Location

    "Strategic location just behind the Port Authority Bus Terminal and 1 block away from subway station."

    BY

    |

    March 9, 2022

Overall rating:

7.4

Very good
11,223 reviews
Cleanliness
7.5
Facilities
6.7
Location
8.1
Read all reviews >
What travelers say they love:
The staff were all very nice.
Mona from South Korea
Couple
More about DoubleTree by Hilton Hotel New York Times Square West

More about DoubleTree by Hilton Hotel New York Times Square West

DoubleTree by Hilton Hotel New York Times Square West

See the best of New York (NY) with a stay at DoubleTree by Hilton Hotel New York Times Square West, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The range of services provided by DoubleTree by Hilton Hotel New York Times Square West ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in New York (NY). Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at DoubleTree by Hilton Hotel New York Times Square West are fitted with all the amenities travelers need. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator and a coffee or tea maker in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar and nightclub.
Light snacking is available day or night with the hotel's vending machines.
DoubleTree by Hilton Hotel New York Times Square West promises you a fun-packed holiday with a variety of activities and facilities. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


Around the property

This is your chance to explore all that New York (NY) has to offer. Learn about the city's art history with a day at The National 9/11 Memorial & Museum located 5.3 km away, where you can see collections by famous artists. Photograph yourself in front of Top of the Rock located 1.1 km away, which people travel great distances to see.

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Amenities and facilities
Good
Facilities

6.7

Most talked about facilities

Housekeeping

11 mentions

Breakfast

2 mentions

Food & Dining

1 mention

Internet

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Russian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Nightclub
  • On-site entertainment
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • Laptop safe box
  • Linens
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Continental
  • Vegetarian
Restaurants on site

Tranzit Restaurant

  • Cuisine: American
  • Menu: Buffet, A-la-carte

Highbar Lounge

  • No additional information available
Location
350 W 40th Street, Times Square, New York (NY), United States, 10018
Excellent
Location

8.1

Airports

  • LaGuardia Airport (LGA)
    10.3 km 26 min drive
  • Teterboro Airport (TEB)
    12.5 km 27 min drive

Public transportation

  • 42nd St Port Authority Bus Terminal Subway Station
    280 m 2 min drive
  • 34th Street-Penn Subway Station
    520 m 8 min walk

Hospital or clinic

  • MD BERRY
    1.2 km

Shopping

  • Macy's Herald Square
    880 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Times Square
    650 m
  • Broadway
    650 m
  • Empire State Building
    1.1 km
  • Top of the Rock
    1.2 km
  • High Line
    1.4 km
  • Grand Central Terminal
    1.4 km
  • Central Park
    2.2 km
  • The Metropolitan Museum of Art
    3.5 km
  • The National 9/11 Memorial & Museum
    5.3 km
  • Statue of Liberty
    8.7 km

Nearby landmarks

  • Hell’s Kitchen Flea Market
    80 m
  • The Annex / Hell's Kitchen Flea Market
    110 m
  • Shopping Girlfriend NYC
    130 m
  • Blatt Billiards
    180 m
  • Playwrights Horizons
    190 m
  • Lyric
    190 m
  • Leisure Time Bowling Center
    210 m
  • Consulate General of Guyana
    210 m
  • Holy Cross Church
    220 m
  • New York Times Tower
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Only pets weighing under 25 pounds are allowed at the property with a USD 50 non-refundable fee.
  • Upon early departure, an Early Departure Charge of one night’s room and tax applies.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until00:00
  • Check-out from07:00
  • Check-out until12:00

Getting around

  • Distance from city center0.5 miles
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)23 USD
  • Daily Internet/Wi-Fi fee9.95 USD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors36
  • Number of restaurants1
  • Number of rooms 612
  • Year property opened2017
  • Most recent renovation2017

Parking

  • Daily parking fee75 USD
Property announcements

In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of DoubleTree by Hilton Hotel New York Times Square West from real guests

Provided by verified guests of Agoda
7.3
/
10
Cleanliness7.5
Facilities6.7
Location8.1
Service7.4
Value for money7.0
High score for New York (NY)
Rating
9+ Exceptional (45)
8-9 Excellent (26)
7-8 Very Good (34)
6-7 Good (20)
<6 Below Expectation (62)
Time of the year
Mar - May (40)
Jun - Aug (39)
Sep - Nov (38)
Dec - Feb (70)
All guests (493)
All room types
All languages

Show reviews that mention 

Showing 187 verified guest comments
12345
8.8
Excellent
Mary from Philippines
Family with teens
2 Double Beds City View
Stayed 3 nights in December 2017

Excellent location ”

Near enough Times Square. Good, reasonably-priced restaurants nearby as well as a laundromat just 2 minutes away. There’s an access to the subway blue line on the same street as the entrance too, so most of New York is within easy reach. The rooms are quite small, but good enough for NYC.

Reviewed January 04, 2018

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8.4
Excellent
Elise from Australia
Solo traveler
2 Double Beds Standard
Stayed 3 nights in September 2019

Excellent”

The hotel was great, especially as Agoda messed up my pre-paid booking !! But, upon the discovery of there not being a booking in the system, the check in staff organised a room within no time at all. The hotel was clean,, comfortable and within walking distance of Times Square and surrounds. It is also close to subway entrances if you wish to explore further. It is not cheap but that is New York for you. I would recommend this hotel and I would stay there again.

Reviewed September 23, 2019

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10.0
Exceptional
melania from United Kingdom
Family with teens
2 Double Beds City View
Stayed 1 night in July 2018

worth the money”

it is not cheap.. but what is cheap in NY??? perfectly located in Times Square, on the side of Port Authority so super central, the views from the bar are breathtaking, not that dissimilar from top of the rock... the hotel is beautful, facilities are classic Hilton top notch.. cannot go wrong if you book this!!

Reviewed August 06, 2018

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8.4
Excellent
Angela from Canada
Couple
1 King Bed Hearing Accessible
Stayed 4 nights in February 2019

Good value ”

Every hotel is tiny in Times Square so is this one so just be prepared. But we got a great King size bed and that’s all we needed because we only slept in the room and toured New York the entire day. I would stay here again

Reviewed February 19, 2019

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8.4
Excellent
Mutty from United States
Business traveler
2 Double Beds Premium City View
Stayed 3 nights in April 2018

Excellent”

small room but acceptable in the area of new york times square.. just minutes walk to the center of times square. room was clean and the cookie was the best!

Reviewed September 02, 2018

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10.0
Exceptional
Margaret from South Africa
Group
2 Double Beds Standard
Stayed 1 night in September 2019

Exceptional”

Staff at front desk were amazing. We arrived at the hotel at 8am after a 14 hour flight. They allowed us to check in. Just being able to freshen up gave us the energy to take on New York sightseeing.

Reviewed September 11, 2019

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10.0
Exceptional
SIM from Malaysia
Couple
1 King Bed Standard
Stayed 2 nights in June 2017

Excellent locaton & facilities”

The location of this hotel is perfect and I would recommend to my friends who are keen to travel to New York. The staff is friendly and provide good service to hotel guests.

Reviewed June 29, 2017

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10.0
Exceptional
Josephine from Australia
Couple
1 King City View Hearing Accessible
Stayed 10 nights in January 2019

Definitely coming back next time!”

Stayed for 10 nights with my boyfriend and it felt like a second home! Room was clean, staff were great (they even opened the door for us everyday), bed was comfortable - location was easy to get to from the airport by shuttle and subway. Not to mention just a short walk to $1 pizza! We also walked to see broadway shows and shops in times square. Loved how there was drinking water supplied in the lobby as well. The warm welcome cookie was the cherry on top - especially when the weather was freezing outside!

Reviewed February 10, 2019

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8.4
Excellent
Diana from United States
Solo traveler
1 King Bed Standard
Stayed 2 nights in January 2021

Good for the Price”

I have never been able to stay in New York City for less than $100 a night! This was a great location and an even greater value.

Reviewed February 06, 2021

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8.0
Excellent
Michelle from Singapore
Couple
1 King Bed Standard
Stayed 6 nights in August 2019

DoubleTree By Hilton NY, Times Square West ”

Hotel is ideally situated in a great location accessible to cafes, restaurants & subway ! Room is clean altho small but grateful hotel gave us a room according to our requests we put forth at point of reservation; so thank you ! Hotel staff were helpful, cheerful &. a few of them made our day like Leksang, security staff and a male counter staff on duty on the early morning of 23rd when our super shuttle bus failed to show up on time and he took the initiative to call & advised us what to do in the event bus failed to show up! Only small issues we encountered initially was with a broken handle of the bathroom door & non replenishment of toiletries like shower gels, shampoo and toothbrush / toothpaste which was eventually rectified following our requests to front desk ! Overall it’s been a wonderful stay at this hotel If you are like us, never been to NY, wondering where to stay, look no further - we recommend you stay in this hotel !

Reviewed August 26, 2019

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6.8
Good
Michael from Australia
Group
2 Double Beds Standard
Stayed 5 nights in September 2018

Good location but disappointing overall”

We were able to get a great price on this hotel which was significantly cheaper than booking through Hilton directly. This also meant that none of my Hilton loyalty benefits would apply even though I received an email from the hotel via Agoda about the benefits. The hotel is in a great location but not to the same standards as other Doubletree I have stayed in. Our room was a bit cramped and did not even have a fridge in it! But one was eventually provided after calling reception. The hotel was also extremely crowded with probably too many people so waiting for lifts was a regular instance. Slightly disappointed overall. Price was good but rest of experience was somehow lacking.

Reviewed October 01, 2018

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10.0
Exceptional
Hai from United States
Couple
2 Double Beds Premium City View
Stayed 2 nights in February 2020

Comfortable room !!!!!”

Staff: was good and helpful. If you want anything, just make a call to receptionist:))) don’t be shy :))) Location: near Time Square:))) and too many food around the hotel ( never get hungry) Service: was excellent. And value for money when I stayed at hotel.

Reviewed July 05, 2020

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9.2
Exceptional
Helene from South Africa
Couple
1 King Bed Standard
Stayed 2 nights in April 2018

Hotel with modern facilities”

Hotel rooms are clean / crisp and beds are super comfortable. The USB charges at the bedsides makes charging mobile devices very easy Restaurant and Bar staff need a special mention - very friendly and efficient Roof top bar a plus to just chill and watch the NY skyline

Reviewed April 24, 2018

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6.4
Good
Madelyn from Australia
Couple
1 King Bed Standard
Stayed 5 nights in September 2019

Good”

Pros Room is small but clean. Bed really comfortable. Rooftop has an amazing view. Staff were friendly. Cons Lifts take so long and they reserve 2 of them for Highbar (rooftop) guests. It feels like a nightclub in lobby when rooftop is open later in the night. The Highbar doesn't even open until 5pm so what you see in the photos is unusable until then. Also the photos make the seating area look great and it's really average. Barely enough room to fit luggage in room unless you have a small carry on suitcase only. The 1,2,3 Subway is over in Times Square so you have to walk several blocks to get to the Subway station. The hotel says it is in Times Square but that is definitely a stretch. Overall the hotel is overpriced for what you get, and looks much better in photos than what I was expecting so wouldn't book this hotel again.

Reviewed September 22, 2019

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8.0
Excellent
Douglas from United Kingdom
Business traveler
1 King Bed Premium City View
Stayed 7 nights in September 2017

Decent Hotel”

Decent hotel in a fairly central location. Hotel was clean, bed was comfortable, i had a Times Square view although not 100% sure if that was completely accurate. My only complaint about the hotel was that it only had two elevators so you could find yourself waiting for several minutes for the elevator to arrive. I would definitely stay here again.

Reviewed December 11, 2017

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8.4
Excellent
Stephen from Philippines
Couple
1 King Bed Standard
Stayed 4 nights in April 2018

Good location. ”

Good location. Near time square, manhattan and subway..around the area alot of souvenir shop, resto and convenient store. The hotel location is Convenient , clean but kind a pricey.

Reviewed April 11, 2018

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8.4
Excellent
KIM from United States
Family with teens
1 King Bed Standard
Stayed 3 nights in November 2017

Excellent”

The staff were wonderful and helpful, particularly the Bellmen who assisted us in hailing cabs. We were very grateful since we travelled w/my elder parents who could not move quickly due to limited mobility. They were very gracious. The rooms were small, mores than i am used in NYC, but clean. The rooftop bar has a gorgeous view of the city lights. nonetheless the price was a little high given the room size.

Reviewed December 15, 2017

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9.2
Exceptional
Rob from Australia
Couple
1 King Bed Standard
Stayed 7 nights in March 2020

Exceptional”

Good location , subways , on the corner of 9th ans 40th , lots of bars ans restaurant , 5 mins to time square ans Broadway

Reviewed March 21, 2020

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7.2
Very good
Arcchana from Singapore
Solo traveler
1 King Bed Roll in Shower
Stayed 3 nights in February 2019

Good value ”

The location is great and the staffs were nice. It is a good value to stay given its prime location and the accessibility. Few things to take note (1) Do not expect a fast response when you called for help to bring the luggages down. I made the call to the front desk near to 10pm to request for help to bring my two heavy luggages down. Waited till 10:32pm and none came. In between around 10:15pm I called again to remind the staff and the staff told me that they will send someone. In the end, I have to bring my luggages one at a time to the lifts. Didn’t show up till the end. I thought it was not even peak hour for service and it should be relatively quick but I didn’t receive the help. I told the front desk when I was checking out. The staff was apologetic and I said its fine. The staff made sure someone helped me to atleast load them in the car. (2) Need to wait quite sometime for the elevator to arrive. It is worst during the peak hours. Thus, it is good to schedule your timing if you do not like waiting. I realised the waiting part on the first day so I avoided it on the second day onwards. Other than that, it was a good stay. As I mentioned earlier, it is a good value for money and the location of the hotel is good!

Reviewed February 21, 2019

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10.0
Exceptional
sally from Indonesia
Couple
1 King Bed Hearing Accessible
Stayed 1 night in November 2019

Best location, staff friendlyyyy”

Location! Location! Location near to time square and port authority. Perfect

Reviewed November 25, 2019

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