Excellent location ”

Near enough Times Square. Good, reasonably-priced restaurants nearby as well as a laundromat just 2 minutes away. There’s an access to the subway blue line on the same street as the entrance too, so most of New York is within easy reach. The rooms are quite small, but good enough for NYC.

Excellent”

The hotel was great, especially as Agoda messed up my pre-paid booking !! But, upon the discovery of there not being a booking in the system, the check in staff organised a room within no time at all. The hotel was clean,, comfortable and within walking distance of Times Square and surrounds. It is also close to subway entrances if you wish to explore further. It is not cheap but that is New York for you. I would recommend this hotel and I would stay there again.

worth the money”

it is not cheap.. but what is cheap in NY??? perfectly located in Times Square, on the side of Port Authority so super central, the views from the bar are breathtaking, not that dissimilar from top of the rock... the hotel is beautful, facilities are classic Hilton top notch.. cannot go wrong if you book this!!

Good value ”

Every hotel is tiny in Times Square so is this one so just be prepared. But we got a great King size bed and that’s all we needed because we only slept in the room and toured New York the entire day. I would stay here again

Excellent”

small room but acceptable in the area of new york times square.. just minutes walk to the center of times square. room was clean and the cookie was the best!

Exceptional”

Staff at front desk were amazing. We arrived at the hotel at 8am after a 14 hour flight. They allowed us to check in. Just being able to freshen up gave us the energy to take on New York sightseeing.

Excellent locaton & facilities”

The location of this hotel is perfect and I would recommend to my friends who are keen to travel to New York. The staff is friendly and provide good service to hotel guests.

Definitely coming back next time!”

Stayed for 10 nights with my boyfriend and it felt like a second home! Room was clean, staff were great (they even opened the door for us everyday), bed was comfortable - location was easy to get to from the airport by shuttle and subway. Not to mention just a short walk to $1 pizza! We also walked to see broadway shows and shops in times square. Loved how there was drinking water supplied in the lobby as well. The warm welcome cookie was the cherry on top - especially when the weather was freezing outside!

Good for the Price”

I have never been able to stay in New York City for less than $100 a night! This was a great location and an even greater value.

DoubleTree By Hilton NY, Times Square West ”

Hotel is ideally situated in a great location accessible to cafes, restaurants & subway ! Room is clean altho small but grateful hotel gave us a room according to our requests we put forth at point of reservation; so thank you ! Hotel staff were helpful, cheerful &. a few of them made our day like Leksang, security staff and a male counter staff on duty on the early morning of 23rd when our super shuttle bus failed to show up on time and he took the initiative to call & advised us what to do in the event bus failed to show up! Only small issues we encountered initially was with a broken handle of the bathroom door & non replenishment of toiletries like shower gels, shampoo and toothbrush / toothpaste which was eventually rectified following our requests to front desk ! Overall it’s been a wonderful stay at this hotel If you are like us, never been to NY, wondering where to stay, look no further - we recommend you stay in this hotel !

Good location but disappointing overall”

We were able to get a great price on this hotel which was significantly cheaper than booking through Hilton directly. This also meant that none of my Hilton loyalty benefits would apply even though I received an email from the hotel via Agoda about the benefits. The hotel is in a great location but not to the same standards as other Doubletree I have stayed in. Our room was a bit cramped and did not even have a fridge in it! But one was eventually provided after calling reception. The hotel was also extremely crowded with probably too many people so waiting for lifts was a regular instance. Slightly disappointed overall. Price was good but rest of experience was somehow lacking.

Comfortable room !!!!!”

Staff: was good and helpful. If you want anything, just make a call to receptionist:))) don’t be shy :))) Location: near Time Square:))) and too many food around the hotel ( never get hungry) Service: was excellent. And value for money when I stayed at hotel.

Hotel with modern facilities”

Hotel rooms are clean / crisp and beds are super comfortable. The USB charges at the bedsides makes charging mobile devices very easy Restaurant and Bar staff need a special mention - very friendly and efficient Roof top bar a plus to just chill and watch the NY skyline

Good”

Pros Room is small but clean. Bed really comfortable. Rooftop has an amazing view. Staff were friendly. Cons Lifts take so long and they reserve 2 of them for Highbar (rooftop) guests. It feels like a nightclub in lobby when rooftop is open later in the night. The Highbar doesn't even open until 5pm so what you see in the photos is unusable until then. Also the photos make the seating area look great and it's really average. Barely enough room to fit luggage in room unless you have a small carry on suitcase only. The 1,2,3 Subway is over in Times Square so you have to walk several blocks to get to the Subway station. The hotel says it is in Times Square but that is definitely a stretch. Overall the hotel is overpriced for what you get, and looks much better in photos than what I was expecting so wouldn't book this hotel again.

Decent Hotel”

Decent hotel in a fairly central location. Hotel was clean, bed was comfortable, i had a Times Square view although not 100% sure if that was completely accurate. My only complaint about the hotel was that it only had two elevators so you could find yourself waiting for several minutes for the elevator to arrive. I would definitely stay here again.

Good location. ”

Good location. Near time square, manhattan and subway..around the area alot of souvenir shop, resto and convenient store. The hotel location is Convenient , clean but kind a pricey.

Excellent”

The staff were wonderful and helpful, particularly the Bellmen who assisted us in hailing cabs. We were very grateful since we travelled w/my elder parents who could not move quickly due to limited mobility. They were very gracious. The rooms were small, mores than i am used in NYC, but clean. The rooftop bar has a gorgeous view of the city lights. nonetheless the price was a little high given the room size.

Exceptional”

Good location , subways , on the corner of 9th ans 40th , lots of bars ans restaurant , 5 mins to time square ans Broadway

Good value ”

The location is great and the staffs were nice. It is a good value to stay given its prime location and the accessibility. Few things to take note (1) Do not expect a fast response when you called for help to bring the luggages down. I made the call to the front desk near to 10pm to request for help to bring my two heavy luggages down. Waited till 10:32pm and none came. In between around 10:15pm I called again to remind the staff and the staff told me that they will send someone. In the end, I have to bring my luggages one at a time to the lifts. Didn’t show up till the end. I thought it was not even peak hour for service and it should be relatively quick but I didn’t receive the help. I told the front desk when I was checking out. The staff was apologetic and I said its fine. The staff made sure someone helped me to atleast load them in the car. (2) Need to wait quite sometime for the elevator to arrive. It is worst during the peak hours. Thus, it is good to schedule your timing if you do not like waiting. I realised the waiting part on the first day so I avoided it on the second day onwards. Other than that, it was a good stay. As I mentioned earlier, it is a good value for money and the location of the hotel is good!

Best location, staff friendlyyyy”

Location! Location! Location near to time square and port authority. Perfect