Decent”

If you're just looking for a place to sleep, DoubleTree by Hilton at SeaWorld works just fine. This is not the nicest or cleanest hotel, but it is also not dirty. If you are not in a tower room, forget staying here. The separate motel style rooms are severely outdated. I was fortunate enough to be moved into the tower, yet, there was still a faint odor to the room. Overall, if you're not going to spend much time in the room and do not want to pay a fortune, this place is fine. Yet again, you will not get something nice unless you pay the price.

Attentive team all in all with comfortable rooms!”

I spend three nights in the Doubletree Hotel while I was on a business event next to the hotel. When ever I needed anything the team of the hotel kept an eye on me and served me on a high level. The room was great the possibilities in the resort more than enough. I loved it and want to come back.

The darkwood caught me”

The darkwood is really what made me stop and say "wow I booked a good looking one" and this was actually last minute which is crazy. You always look at hotel pictures and say hmm is it going to look like this in person? Funny thing is, I seen a different picture than the room I am in now and I must say I am in love with the deception lol this room I booked is better than the picture, maybe a remodeling happened and they didn't update the pictures? I do not know but I feel a hawaii type vibe inside of this room in the 9 building. The receptionist was nice and calm, very informing, and if she didn't know something she didn't fake it. The pool was empty since it's covid19 aftershock of everything reopening but it was okay, very clean, they give you pool towels through a digital towel dispenser after you tap your card, the pool bar wasn't open but that's fine......I am lying haha, I wanted a pina colada BAD, but safety is safety I guess right? Overall my first night was good.

Love their cookies!”

I forgot that double tree hotels had their oatmeal chocolate chip cookies upon checking in. We tried to update our reservation a couple weeks before we arrived to switch from two queen beds to a king bed but they couldn't accommodate us due to being fully booked. They gave us the option of trying to switch on our 2nd night but we were too tired to do so. It was interesting staying at a garden style hotel after being used to taller buildings. It was nice walking around the property and they had so many activities and we appreciated restaurants being open til late at night. We would love to see a more expansive menu for the Laguna restaurant. Other than that, the service was great. The bathrooms were a little outdated too and could use a little renovating.

Great resort!”

Great hotel in the resort style. Warm cookies on check in are fantastic. Hotel is one of the pickup points for the Gray Line Tours to Kennedy Space Centre. Rooms were very nicely appointed as well. And the food at the restaurants is fantastic.

Great location staff was lacking ”

The location of this hotel was great and worth the money. The staff was slow and the restaurant and bar staff seemed to forget we existed. Waited 5 min at an empty bar with no one around then once we got served we were never got checked on or offered another drink. The rooms was great beds were comfortable my only issue was the room bathroom needs updates and repairs.

Very Nice”

Close to Sea World and a very nice Hotel.

Great value plent to do”

Great value for the money. Clean facility plenty to do while on grounds. I had a blast playing mini Golf at night with my family. Room service was also really good. I ordered it on numerous occasions. Pancakes, bacon , pizza and grouper tacos were all amazing. The daily cookies were also a nice bonus. I’d definitely visit again. Also, the village inn restaurant and Z Spa which are located across the street were great too.

Great Staff”

The most respectful hotel staff I have ever seen.. They were not there just for the job, they were there to make our experience the best it could be., We will be using this hotel for years to come

THE BEST ! ”

I stayed here with my husband and we were so satisfied with how much the resort offers for the price we paid!! This will be our place to stay from now on in our Florida Vacations

Not worth the few bucks of saving”

Pictures of the "resort" are misleading. They don't show you the many older two story buildings that they put their guest in for the discounted pricing. Front desk service was worse than most motels. Twice I tried to call them from my room with no answer. The three times I went to the front desk, it was a twenty to thirty minute standing wait. First time was at check in, second was at MIDNIGHT (still had to wait), and third was at check out. I felt the front desk lacked empathy and didn't really care what product they provided. Sadly, this stay will reflect on Agoda and the Hilton brands when it's time for my next booking.

Week in Orlando”

Nice hotel, near the top locations and the conference centre. Rooms are good, cleaning could be done in a better way. Food in the restaurant is good, the only thing that could be changed is the way they sold the breakfast. The first three days the staff didn't show the card with the different options. This resulted in three days the most expensive one 21 dollar .

Hidden fees - unhelpful staff ”

The hotel is prety average for the area. However, at the end of our trip they chraged usthe “resort fee” eventhough all fees had already been payed for and no facilities besides the room were used. We asked for an explanation but none was given the saddest part is that they asked us our credit card in the beginning just for damage purposes and at the end they used it to extract the fees. We tried to contact them through the proper support channels and also obtained no repply.

Pictures are deceiving ”

What you see in photos is not what you get when staying at the double tree. All the rooms that were available had the doors to the outside. It was noisy and you could hear everything from your neighbors to cars leaving at 5:30 in the morning. This was definitely not what I was expecting with this stay.

Awful ”

The place was grotty, I booked a single room with 2 queen beds with a microwave and mini fridge. I got 2 double beds no microwave and no fridge. The room was grotty, bed linen was awful, me and my children didn't sleep due to itching all night in the bed. Never again would I stay here or recommend anyone to stay here. It is close to SeaWorld, only half a mile a way and there is a Walmart close by. This is not 3 star, shameful save your money and look somewhere else. Doesn't deserve one star but the review will not post with zero stars. Disappointed.

Above average”

Probably the worst hotel I’ve ever stayed at. The check in and the lobby was real nice. Then you get sent to a cluster of buildings half a mile away that look like they’re not even associated with the hotel. When we got in the room looked like it hadn’t been cleaned, there are no towels, we asked for some yesterday and still haven’t received any, the bathroom is so small you have to stand around the toilet to close the door, the light in the bathroom didn’t work. Will not stay here again.

Snotty check in clerk.”

Treated second class cuz we went thru Agoda and they didnt get my reservation

Very good”

The elevator was broken the entire time i was there had to wait for 30 mins to go up or down it was very difficult to go by stairs with two toddlers

Not clean, overcharges that was not even mentioned”

It was a bad experience. I booked a room for three days. The first day I got the room was really not clean sheets were stinky. I tried to call front desk/ room service and no one picked up. I was itching due to the bad stinky sheets all night, me and my wife. Also when I checked-out, they charged about $26 each day which I was not told AT ALL!! And there was nothing in the booking that says so.

Great room ”

Room was really updated great location..a little close to construction where there remodeling. Will definitely be back.