DoubleTree by Hilton Hotel San Juan

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

105 Avenida De Diego, Santurce, San Juan, Puerto Rico, 00911-3529

Highlights

Excellent room comfort & quality

Free airport transfer

790 meters to the beach

Free Wi-Fi in all rooms!

Hot tub

Facilities

Beach

Free Wi-Fi

Swimming pool

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurant

About us

Make your best journey to San Juan with the promised standard of Hilton CleanStay, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Santurce part of San Juan, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

This property is in high demand!

4 travelers have booked today.

Cleanliness 8.9
Service 8.9
Location 8.6
Facilities 8.2

Based on 967 verified reviews

Cleanliness

8.9

Service

8.9

Location

8.6

Facilities

8.2

Value for money

8.0

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Nearest transportation options

Sagrado Corazón is within 1.72 km

Sagrado Corazon Station is within 1.75 km

See map

8.6Excellent

Location rating score

Excellent location - 790 meters to the beach
Excellent for walking
More details on walking
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There are 42 places in walking distance!

Parking
Available
Walkable places
SuperMax De Diego
60 m
Bell, Book & Candle
100 m
Parque Estrella
230 m
Roble Rosa
270 m
Árbol de Goma
280 m
Closest landmarks
Valera
170 m
San Juan Medical Imaging LLP
180 m
Pedro Castro Pavia D.M.D. Dentista
210 m
Dermatologia
220 m
Optometria
220 m

Good to know

Value for money8.0
Location rating8.6
Nearest airportFernando Luis Ribas Dominicci Airport (SIG)
Distance to airport3.6 km

Rooms available at DoubleTree by Hilton Hotel San Juan

1 QUEEN BED WITH 1 MURPHY BED DOUBLE
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 sofa bed and 1 queen bed
Enter dates to see prices
1 Queen Bed
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
1 King Bed Corner Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 QUEEN WITH 1 MURPHY BED BALCONY ROOM
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
1 King Tower Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 KING CORNER MOBILITY ACCESSIBLE RI SHOWER
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 KING BED BALCONY POOL VIEW
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
1 KING BED HIGHER FLOOR
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 KING BED GARDEN VIEW
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
1 QUEEN WITH 1 MURPHY GARDEN VIEW
...
  • Room size: 31 m²/334 ft²
  • Garden view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices

Frequently asked questions

Experience your vacation the best way with a drink in your hand at DoubleTree by Hilton Hotel San Juan's bar accessible right in front of your doorstep for whenever you need a sip or two.

DoubleTree by Hilton Hotel San Juan features free 24-hour fitness center that is suitably located at the tip of your finger, allowing you to get your daily physical exercise in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Verified past guests that have stayed at DoubleTree by Hilton Hotel San Juan had an average nightly stay of 3 nights at this property.

DoubleTree by Hilton Hotel San Juan can communicate in 2 languages and supports widely used languages such as English and Spanish for travelers visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

Verified solo travelers that have stayed at this property have given DoubleTree by Hilton Hotel San Juan an average rating of 8.6. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given DoubleTree by Hilton Hotel San Juan an average rating of 8.6. You can look up on more descriptive customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

Past families with young children that have stayed at this property have given DoubleTree by Hilton Hotel San Juan an average rating of 8.6. You can look up more specific customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given DoubleTree by Hilton Hotel San Juan an average rating of 8.5. You can find more precise customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

The closest airport to DoubleTree by Hilton Hotel San Juan is Fernando Luis Ribas Dominicci Airport, 4.0 km away.

More about DoubleTree by Hilton Hotel San Juan

More about DoubleTree by Hilton Hotel San Juan

Experience Comfort and Convenience at DoubleTree by Hilton Hotel San Juan

Nestled in the vibrant heart of San Juan, Puerto Rico, the DoubleTree by Hilton Hotel offers guests a perfect blend of modern luxury and warm Caribbean hospitality. Whether you're visiting for leisure or business, this inviting hotel provides a welcoming atmosphere with well-appointed rooms and top-notch amenities designed to enhance your stay. Check-in begins at 4:00 PM, giving you ample time to settle in and explore the lively surroundings of this beautiful island city. Check-out is conveniently scheduled until 11:00 AM, allowing you to enjoy a relaxed morning before departure. Families traveling with children will appreciate the hotel’s accommodating child policy, which allows kids aged 4 to 17 to stay free of charge. This thoughtful policy makes the DoubleTree by Hilton San Juan an ideal choice for families seeking comfort, affordability, and a memorable Puerto Rican experience.

Relaxation and Leisure at DoubleTree by Hilton San Juan

Discover a haven of relaxation and entertainment at the DoubleTree by Hilton Hotel San Juan. Unwind after a day of exploring with a visit to our luxurious spa, where rejuvenating treatments and soothing therapies await to refresh your mind and body. For a more social experience, head to our stylish bar, perfect for enjoying handcrafted cocktails and lively conversations in a vibrant atmosphere.

Premier Sports and Wellness Facilities at DoubleTree by Hilton San Juan

Guests at DoubleTree by Hilton Hotel San Juan can enjoy a range of top-notch sports and fitness amenities designed to keep you active and refreshed during your stay. The hotel boasts a modern, free fitness center equipped with state-of-the-art equipment, available 24 hours a day, allowing you to maintain your workout routine at your convenience. Whether you're an early riser or a night owl, the 24-hour fitness center ensures you can stay committed to your fitness goals anytime. For those seeking relaxation and outdoor activities, the hotel features a stunning outdoor pool where you can unwind after a workout or soak up the Puerto Rican sunshine. Just steps away from the hotel, the pristine beach offers an idyllic setting for swimming, sunbathing, or engaging in water sports, making it easy to combine fitness with leisure. With these exceptional sports facilities, DoubleTree by Hilton San Juan provides a perfect balance of wellness, recreation, and relaxation for every guest.

Exceptional Convenience Facilities at DoubleTree by Hilton San Juan

Discover a seamless and comfortable stay at DoubleTree by Hilton San Juan, where a wide range of convenience facilities are designed to meet your every need. Guests can enjoy the ease of complimentary Wi-Fi available throughout all rooms, ensuring you stay connected whether you're working or relaxing. For added convenience, the hotel offers efficient laundry and dry cleaning services, along with a laundromat on-site, making it easy to keep your wardrobe fresh during your visit. Additional amenities include secure safety deposit boxes for your valuables, a dedicated concierge service to assist with your travel plans, and luggage storage to simplify your arrivals and departures. The hotel also features a well-stocked convenience store for any essentials you might need, along with daily housekeeping to keep your space pristine. For those seeking dining options, room service is readily available, providing delicious meals right at your fingertips. Plus, Wi-Fi is accessible in all public areas, ensuring you stay connected wherever you are within the hotel.

Convenient and Accessible Transport Facilities at DoubleTree by Hilton San Juan

At the DoubleTree by Hilton Hotel San Juan, guests enjoy a range of transport options designed for ease and convenience. The hotel offers a reliable shuttle service, making it simple to explore the vibrant city of San Juan and its nearby attractions without the hassle of navigating public transport. For those seeking more personalized transportation, car hire services are available, allowing guests to explore at their own pace. Additionally, the hotel provides valet parking and self-parking facilities onsite, ensuring secure and convenient options for guests with their own vehicles.

Luxurious Comfort and Modern Conveniences at DoubleTree by Hilton San Juan

Experience the perfect blend of comfort and convenience in the well-appointed rooms of DoubleTree by Hilton San Juan. Each room is equipped with air conditioning to ensure a cool and relaxing atmosphere, along with blackout curtains that provide a restful night's sleep. Guests can unwind watching satellite and cable TV on a flat-screen television, or step out onto a private balcony or terrace to enjoy the stunning views of San Juan. For added convenience, rooms feature a refrigerator, coffee and tea makers with complimentary instant coffee and tea, as well as complimentary bottled water, making your stay even more enjoyable. To ensure your personal grooming needs are met, the hotel provides a hair dryer and quality toiletries. Plush linens and fresh towels enhance your comfort, while thoughtful touches like complimentary bottled water and instant coffee create a welcoming atmosphere. Whether you're relaxing indoors or enjoying the outdoor scenery, DoubleTree by Hilton San Juan offers all the modern amenities needed for a memorable stay.

Exceptional Dining Experience at DoubleTree by Hilton San Juan

Indulge in a delightful culinary journey at the DoubleTree by Hilton Hotel San Juan, where our on-site restaurant offers a diverse menu crafted to satisfy every palate. Whether you're craving a hearty breakfast to start your day or a flavorful dinner after exploring the vibrant city, our restaurant provides a welcoming atmosphere and exceptional service. For added convenience, guests can enjoy the comfort of in-room dining, allowing you to savor your favorite dishes in the privacy of your own room. Our dedicated daily housekeeping service ensures that your stay remains comfortable and hassle-free, keeping your room pristine and inviting throughout your visit. With a combination of delicious dining options and attentive service, the hotel’s dining facilities are designed to enhance your stay and make every meal memorable.

Discover Luxurious Room Options at DoubleTree by Hilton San Juan

Experience comfort and elegance with a variety of thoughtfully designed rooms at DoubleTree by Hilton Hotel San Juan. Choose from spacious options such as the King Balcony with Garden, offering a serene view and ample space, or opt for the King Corner room that provides a cozy yet luxurious retreat. For those traveling with family or friends, the Queen with Murphy Bed rooms combine practicality with comfort, featuring versatile sleeping arrangements and charming garden or balcony views. Additionally, the accessible King Corner Mobility Accessible room ensures a seamless stay for all guests, combining convenience with style. Booking your stay through Agoda guarantees you the best prices available, making your vacation both affordable and hassle-free. With a straightforward booking process, you can secure your preferred room type quickly and easily, allowing you to focus on enjoying your trip to San Juan. Whether you select a tranquil garden view or a vibrant balcony overlooking the pool, Agoda ensures a seamless experience from reservation to check-in, so you can relax and make the most of your Puerto Rican getaway.

Discover the Vibrant Heart of Santurce in San Juan, Puerto Rico

Nestled just a short drive from the bustling streets of San Juan, Santurce is a lively and culturally rich neighborhood that embodies the vibrant spirit of Puerto Rico. Known for its colorful murals, eclectic art galleries, and innovative culinary scene, Santurce is a haven for creatives and explorers alike. Wander through its lively streets to discover hidden cafes, lively street art, and bustling markets that showcase the island's rich heritage and contemporary flair. Santurce also boasts a dynamic nightlife with trendy bars, live music venues, and dance clubs that pulse with energy into the early hours. The neighborhood is home to several parks and outdoor spaces, including the expansive Parque de los Próceres, offering a perfect spot for relaxation and outdoor activities. Whether you're seeking cultural immersion, artistic inspiration, or simply a taste of local life, Santurce provides an authentic Puerto Rican experience just minutes from the comforts of the DoubleTree by Hilton Hotel San Juan.

Convenient Transportation from San Juan Airport to DoubleTree by Hilton Hotel San Juan

Getting to the DoubleTree by Hilton Hotel San Juan from the nearby airports is a seamless and comfortable journey. Luis Muñoz Marín International Airport, the primary gateway to San Juan, is conveniently located just about 10 to 15 minutes by car from the hotel. Upon arrival, you can opt for a variety of transportation options including pre-arranged hotel shuttles, taxis, or ride-sharing services like Uber and Lyft. Taxis are readily available outside the terminal and offer a quick, reliable way to reach the hotel, with the journey typically taking around 10 minutes depending on traffic. For added convenience, some guests prefer to book a private transfer in advance, ensuring a smooth and stress-free start to their Puerto Rican adventure.

Discover San Juan’s Cultural and Recreational Landmarks from DoubleTree by Hilton Hotel

Situated in the vibrant heart of San Juan, the DoubleTree by Hilton Hotel offers easy access to a rich array of cultural and recreational attractions. Just a short distance away, the Museum of Art of Puerto Rico and the Museo de Arte Contemporáneo de Puerto Rico invite art enthusiasts to explore stunning collections that showcase the island’s vibrant artistic heritage. For those seeking entertainment, the Fine Arts Cinema and Teatro Metro provide a perfect escape for film and theater lovers. Additionally, the nearby Caribbean School of Aquatics and Velauno offer exciting water-based activities, making it an ideal spot for both culture and adventure. For outdoor enthusiasts and families, the Balneario Condado beach offers a beautiful setting for relaxing or engaging in water sports, while Benitez Fishing Charters and Castillo Tours & Watersports provide opportunities for memorable excursions on the sea. Whether exploring the local arts scene, enjoying a day at the beach, or embarking on a maritime adventure, guests at DoubleTree by Hilton San Juan are perfectly positioned to experience the best of what this lively city has to offer.

Convenient Public Transport Access at DoubleTree by Hilton Hotel San Juan

Located in the vibrant heart of San Juan, the DoubleTree by Hilton Hotel San Juan offers guests easy access to the city's extensive public transportation network. Just a short walk from the hotel, the Sagrado Corazon Station serves as a major hub for local buses and transit lines, making it simple to explore both the city and surrounding areas. Whether you're heading to historic sites, shopping districts, or nearby beaches, this station provides a seamless connection to your adventures. The proximity to Sagrado Corazón station ensures that guests can effortlessly navigate San Juan without the need for a car. With frequent and reliable public transport options, visitors can enjoy the convenience of reaching popular destinations quickly and affordably. This accessibility makes the hotel an ideal choice for travelers seeking both comfort and connectivity during their Puerto Rican stay.

Nearby Restaurants to Savor Local and International Flavors

Just steps from the DoubleTree by Hilton Hotel San Juan, a vibrant culinary scene awaits to satisfy every palate. Indulge in authentic Puerto Rican cuisine at Ajili-Mójili or enjoy the cozy ambiance of Chayote, both offering local flavors that truly capture the island's essence. For a taste of international and contemporary dishes, Cybernet Café Condado provides a trendy spot perfect for casual dining. Seafood lovers can delight in the fresh catches at Don Tello, while Hacienda Don José offers a rich selection of traditional Puerto Rican dishes in a warm, inviting setting. Craving baked goods or casual bites? Kasalta’s bakery is renowned for its delicious pastries and sandwiches. Migas serves up flavorful Latin-inspired cuisine, and Pamela’s provides a cozy atmosphere with diverse menu options. For a quick, satisfying meal, Pepin’s is an excellent choice, rounding out this diverse array of nearby dining experiences to enhance your stay in San Juan.

Nearby Shopping Landmarks for a Retail Paradise

Just moments from the DoubleTree by Hilton Hotel San Juan, guests can indulge in a diverse shopping experience with a variety of landmarks to explore. The Mall of San Juan offers a premier retail destination with an array of international brands, boutiques, and dining options, perfect for a day of leisure and discovery. For those seeking unique finds and local flavor, MUTIS Boutique and Santurce POP provide trendy fashion and cultural souvenirs. Bookworm and Bell, Book & Candle are ideal for book lovers looking for literary treasures, while Walgreens and Laundry Condado Cleaners offer convenient services to make your stay even more comfortable. Whether you're shopping for essentials or exploring local boutiques, the surrounding area ensures a vibrant retail experience for every visitor.

Affordable Luxury: Comparing Room Prices at DoubleTree by Hilton San Juan to San Juan's Average

The DoubleTree by Hilton Hotel San Juan offers an inviting blend of comfort and sophistication, with room prices ranging from $201 to $250 per night. This price point positions it comfortably within the city's overall average hotel rate, making it an excellent choice for travelers seeking quality accommodations without overspending. Whether you're visiting for leisure or business, the hotel's competitive pricing ensures you receive premium amenities at a reasonable cost. In San Juan, the average hotel room also falls within the $201 to $250 range, reflecting the city's vibrant hospitality scene. This alignment indicates that DoubleTree by Hilton San Juan provides guests with a consistent value proposition—combining the renowned Hilton standards with the affordability expected in the local market. Guests can enjoy top-tier service and amenities at a price that matches the city's typical hotel rates, making it an ideal option for both budget-conscious and luxury-seeking travelers.

Exceptional Service and Prime Location at DoubleTree by Hilton San Juan

Guests consistently praise the DoubleTree by Hilton Hotel San Juan for its friendly and helpful staff, creating a welcoming atmosphere that makes visitors feel right at home. The hotel is renowned for its cleanliness and comfort, with many reviewers highlighting the immaculate condition of the property and the top-quality service provided by the staff. Its convenient location near popular restaurants and attractions makes it an ideal choice for travelers seeking both ease and enjoyment during their stay. Visitors also appreciate the good value offered by the hotel, noting that the combination of reasonable prices, delicious food options, and a comfortable environment makes it a standout option in San Juan. Despite some mixed opinions, many guests express their intention to return, emphasizing the overall positive experience and the hotel’s commitment to guest satisfaction. Whether for leisure or business, the DoubleTree by Hilton San Juan continues to impress with its welcoming ambiance and excellent amenities.

Exceptional Customer Satisfaction at DoubleTree by Hilton Hotel San Juan

Guests at DoubleTree by Hilton Hotel San Juan consistently praise the hotel for its outstanding overall experience, reflected in an impressive overall rating of 8.6. The hotel’s prime location in San Juan offers convenient access to the city’s vibrant attractions, making it an ideal choice for travelers seeking both comfort and accessibility. Visitors also commend the hotel’s modern facilities and immaculate cleanliness, which contribute to a welcoming and enjoyable stay. The attentive and professional staff play a significant role in elevating guest experiences, earning high marks for their performance and friendliness. With excellent value for money and well-maintained amenities, the hotel stands out as a top-rated destination for travelers looking for quality, comfort, and exceptional service in Puerto Rico. Whether on business or leisure, guests leave with positive impressions and a desire to return.

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Amenities and facilities

Excellent8.2

Facilities

Most talked about facilities

Languages spoken
  • English
  • French
  • Spanish
Family
  • Children's books and toys
Outdoor
  • Bicycles
Accessibility
  • Elevator
  • Facilities for disabled guests
  • Parking spaces for cars self-parking facility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Game room
  • Garden
  • Gym/fitness
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Pet-sitting services
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Microwave
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Radio
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Buffet
Restaurants on site
Café Pierre
  • Cuisine: American, Local, Latin American
Silk Oriental Cuisine
  • Cuisine: Asian, Sushi
Starbucks
  • Cuisine: American

Location

105 Avenida De Diego, Santurce, San Juan, Puerto Rico, 00911-3529

Excellent8.6

Location

Airports
  • Fernando Luis Ribas Dominicci Airport (SIG)
    3.6 km
  • Luis Muñoz Marín International Airport (SJU)
    5.2 km
Public transportation
  • Sagrado Corazón
    1.7 km
  • Sagrado Corazon Station
    1.8 km
Hospital or clinic
  • San Juan Medical Imaging LLP
    180 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Getting around
  • Airport transfer fee0 USD
Extras
  • Daily Internet/Wi-Fi fee0 USD
  • Breakfast charge (unless included in room price)0 USD
The property
  • Number of floors8
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee25 USD

Reviews of DoubleTree by Hilton Hotel San Juan from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.4
  • Cleanliness score 8.9 out of 10 and is a high score in San Juan
    Cleanliness8.9
  • Service score 8.9 out of 10 and is a high score in San Juan
    Service8.9
  • Location score 8.6 out of 10 and is a high score in San Juan
    Location8.6
  • Facilities score 8.2 out of 10 and is a high score in San Juan
    Facilities8.2
  • Value for money score 8 out of 10 and is a high score in San Juan
    Value for money8.0
High score for San Juan

Rating

9+ Exceptional (7)
8-9 Excellent (3)
7-8 Very Good (4)
6-7 Good (0)
<6 Below Expectation (5)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 19 verified guest comments
Changed to review page 1
  1. 7.6
    Very good
    haiddy from United States
    Business traveler
    1 Queen Bed
    Stayed 3 nights in March 2025

    “Nice hotel but…”

    Our stay at the Hilton was generally pleasant, though it began with a minor hiccup. Upon arrival, we were assigned a room that wasn't thoroughly cleaned - there were some hairs in the flooor and a few crumbs. However, the hotel staff responded promptly to our concerns. Crumbs apologized for the oversight and immediately offered us a different room. This new accommodation was no impeccable - spotlessly clean but they order cleaned again . The room itself was well-appointed. The hotel is in From the supermarket and it is very convenient. ​​​​​​​​​​​​​​​​

    Reviewed March 25, 2025
  2. 9.6
    Exceptional
    Rick from Philippines
    Solo traveler
    1 Queen Bed
    Stayed 4 nights in November 2023

    “Excellent location”

    The room was very clean and bright. Never had a problem with the luminance at night. Bath shower could have better seal so water won’t spread/seep out every time. The pool area was a relaxing place to be if it’s raining and can’t go to the beach. The mini fridge served me well for my use (meds and drinks) I won’t mind staying here again for the same price.

    Reviewed March 22, 2024
  3. 10.0
    Exceptional
    Sara from United States
    Couple
    1 Queen Bed
    Stayed 4 nights in February 2024

    “Great stay!”

    Nothing super fancy, but very clean and excellent staff. Quick shuttle service to the beach was much appreciated! Did not take as much advantage of the fitness room, spa, restaurant, etc. as we could have, but they looked nice.

    Reviewed February 21, 2024
  4. 8.8
    Excellent
    CRISTOBAL from Puerto Rico
    Solo traveler
    1 Queen Bed
    Stayed 1 night in October 2024

    “Hidden fees”

    I parked, (self park), my car 25.00 usd fee. Resort Fee 45.00. So the room is not that affordable. The facilities are excellent, staff really helpful my room was very quiet, great noise insulation. I was looking for something in the rage of 150.009n a Wensday nite, I got slapped with a 223 dollar room. Thanks a lot. I will never tryst this or any app will call the property to check Resort Fees. If you ate on a Budget this is not your place!

    Reviewed October 03, 2024
  5. 4.0
    Sara from United States
    Couple
    1 QUEEN BED WITH 1 MURPHY BED DOUBLE
    Stayed 2 nights in May 2025

    “How is this a 4 star hotel”

    Upon arrival, they told us that what we had paid (which I thought was already very expensive for the service and amenities offered) did not include another $45 a day in fees. Receptionists were not very caring. If you asked for cutlery for the room, you were given plastic cutlery. Room was small. Unfortunately clean towels had hair on them, just didn't feel clean. Sorry but the whole experience did not feel like a 4 star hotel.

    Reviewed May 11, 2025
Changed to review page 1

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