2024

DoubleTree by Hilton Shah Alam i-City

5 stars out of 5
i-City Finance Avenue, 40000 Shah Alam, Selangor, I City, Shah Alam, Malaysia, 40000 - See map

DoubleTree by Hilton Shah Alam i-City is ideal for two travelers, steps from i-City attractions like WaterWorld and SnoWalk. It features an outdoor infinity pool with city views and a luxurious spa for relaxation. Located in the heart of i-City, this property offers easy access to the theme park, shopping malls, and attractions like the Wax Museum. Enjoy well-appointed rooms with free Wi-Fi, refreshing showers, and private balconies or terraces with stunning city or park views. Amenities include an infinity pool, in-room breakfast, and a steam room. Just minutes from i-City’s shopping and landmarks, it’s perfect for two travelers seeking comfort, convenience, and unforgettable experiences. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Sparkling clean

120 meters to SnoWalk

Top Value

Check-in [24-hour]

Great Breakfast

Facilities

Internet access

Pool with view

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

This property is in high demand!

15 travelers have booked today.

Cleanliness 9.6
Service 9.5
Facilities 9.4
Location 9.4

Based on 5,807 verified reviews

Cleanliness

9.6

Service

9.5

Facilities

9.4

Location

9.4

Value for money

9.3

See map

9.4Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
Parking
Available
Walkable places
SnoWalk
120 m
I-City Waterworld
210 m
I-City Wax Musuem
210 m
I-City
220 m
I-Kidz World
260 m
Popular landmarks
Wet World Water Park Shah Alam
3.3 km
Shah Alam Lake Garden
3.5 km
Kompleks PKNS Shah Alam
3.8 km
Sultan Salahuddin Abdul Aziz Shah Mosque
4.4 km
Taman Botani Negara Shah Alam
4.8 km
Closest landmarks
weterworld icty
190 m
JPJ Staff Parking
690 m
Midlands Convention Centre
700 m
Klinik Mediveron
720 m
Gulatiz
730 m

Good to know

Value for money9.3
Location rating9.4
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport10.4 km

Rooms available at DoubleTree by Hilton Shah Alam i-City

Family Connecting Room
...
  • Room size: 60 m²/646 ft²
  • Park view
  • 2 single beds and 1 king be...
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King Deluxe Room Park View
...
  • Room size: 30 m²/323 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
King Guest Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Twin Deluxe Room Park View
...
  • Room size: 30 m²/323 ft²
  • Park view
  • 2 single beds
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King Deluxe Suite
...
  • Room size: 43 m²/463 ft²
  • Park view
  • 1 king bed
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King Premium Suite
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed
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Deluxe Double Room, 1 King Bed
...
  • Room size: 30 m²/323 ft²
  • 1 king bed
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Twin Guest Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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King Accessible Room
...
  • Room size: 30 m²/323 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room, 2 Twin Beds
...
  • Room size: 33 m²/355 ft²
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does DoubleTree by Hilton Shah Alam i-City offer spa services?

You can enjoy your stay at DoubleTree by Hilton Shah Alam i-City much more by making the most of the property's accessible spa services that are offered for all its guests to make your evening or night even better.

What kinds of facilities are available for children at DoubleTree by Hilton Shah Alam i-City?

While on holiday with your family, your children can also discover the fun in sports and recreation facilities made available at DoubleTree by Hilton Shah Alam i-City which include kids pool and kids club.

In which languages can DoubleTree by Hilton Shah Alam i-City's employees communicate?

DoubleTree by Hilton Shah Alam i-City can converse in 4 languages and supports well-known languages such as English and Mandarin Chinese for guests visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What is the verified guest review consensus about DoubleTree by Hilton Shah Alam i-City's coffee?

100.0% of our past customer evaluations have given a positive appraisal and remarks about this property's coffee. You can look up on more detailed customer reviews, and comments for DoubleTree by Hilton Shah Alam i-City down in the review section.

What is the average rating that past Families with older children have given to DoubleTree by Hilton Shah Alam i-City?

Verified families with older children that have stayed at this property have given DoubleTree by Hilton Shah Alam i-City an average rating of 9.4. You can search for more thorough customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to DoubleTree by Hilton Shah Alam i-City?

Verified group travelers that have stayed at this property have given DoubleTree by Hilton Shah Alam i-City an average rating of 9.3. You can look up more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What popular shopping places are close to DoubleTree by Hilton Shah Alam i-City?

Shopping options in DoubleTree by Hilton Shah Alam i-City’s I City neighborhood include I-City.

What popular natural sightseeing attractions are in close proximity to DoubleTree by Hilton Shah Alam i-City?

DoubleTree by Hilton Shah Alam i-City is located within I City, which makes it effortlessly close to natural points of interest including Taman Botani Negara Shah Alam.

Is breakfast offered at DoubleTree by Hilton Shah Alam i-City?

Wake up to a fantastic continental and buffet breakfast at DoubleTree by Hilton Shah Alam i-City. Guests can enjoy breakfast offered with an additional charge of 78 MYR for adults and 39 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.

More about DoubleTree by Hilton Shah Alam i-City

More about DoubleTree by Hilton Shah Alam i-City

Experience Luxury and Comfort at DoubleTree by Hilton Shah Alam i-City

Welcome to DoubleTree by Hilton Shah Alam i-City, a luxurious 5-star hotel nestled in the vibrant city of Shah Alam, Malaysia. With its modern design, impeccable service, and convenient location, this hotel offers an unforgettable stay for both business and leisure travelers. Built in 2022, DoubleTree by Hilton Shah Alam i-City boasts a contemporary and stylish atmosphere that will make you feel right at home. From the moment you step into the elegant lobby, you'll be greeted with warm smiles and a friendly staff ready to cater to your every need. The hotel's commitment to excellence is evident in every detail, ensuring a truly memorable experience. Check-in time begins at 03:00 PM, allowing you ample time to settle in and start exploring all that Shah Alam has to offer. Whether you're here for business or leisure, you'll find comfort and convenience in the hotel's 300 well-appointed rooms. Each room is designed with your utmost comfort in mind, featuring modern amenities and tasteful decor. With a recent renovation in 2022, the rooms are fresh, contemporary, and equipped with everything you need for a relaxing stay. At DoubleTree by Hilton Shah Alam i-City, families are welcome with open arms. The hotel's child policy allows children between the ages of 0 to 12 to stay free of charge, making it an ideal choice for a family getaway. The hotel also offers a range of amenities and services tailored to meet the needs of families, including babysitting services and child-friendly dining options. Whether you're visiting Shah Alam for business or leisure, DoubleTree by Hilton Shah Alam i-City provides the perfect blend of luxury, comfort, and convenience. With its prime location, impeccable service, and modern amenities, this hotel is the ultimate choice for a memorable stay in Shah Alam, Malaysia.

Unwind and Indulge in Entertainment at DoubleTree by Hilton Shah Alam i-City

At DoubleTree by Hilton Shah Alam i-City, entertainment is taken to the next level with a range of facilities designed to help guests unwind and indulge. The hotel boasts a stylish bar where guests can sip on signature cocktails and enjoy a vibrant atmosphere. For those seeking relaxation, the hotel offers a massage service, sauna, and spa, providing the perfect opportunity to rejuvenate and pamper oneself. To keep guests entertained, DoubleTree by Hilton Shah Alam i-City features a games room equipped with various games for all ages. Whether it's a friendly game of pool or a competitive round of foosball, there is something to cater to everyone's preferences. Additionally, the hotel provides a shared lounge/TV area, where guests can gather and enjoy their favorite shows or engage in lively conversations with fellow travelers. With these exceptional entertainment facilities, DoubleTree by Hilton Shah Alam i-City ensures that every guest's stay is filled with relaxation, fun, and memorable experiences.

Stay Active and Energized at DoubleTree by Hilton Shah Alam i-City

DoubleTree by Hilton Shah Alam i-City is the perfect destination for sports enthusiasts and those looking to stay active during their stay. The hotel offers a range of top-notch sports facilities that cater to all fitness levels and preferences. Whether you prefer a refreshing swim or an intense workout session, DoubleTree by Hilton Shah Alam i-City has got you covered. Start your day with a rejuvenating swim in the hotel's outdoor pool, surrounded by lush greenery and a tranquil atmosphere. Take a few laps to kickstart your morning or simply lounge by the poolside and soak up the sun. The poolside bar is also available, offering a variety of refreshing beverages and light snacks to keep you hydrated and energized throughout your swim. For those who prefer to break a sweat indoors, the hotel provides a free 24-hour fitness center equipped with state-of-the-art facilities. Whether you're into cardio exercises, weightlifting, or yoga, you'll find everything you need to maintain your fitness routine. The fitness center is spacious, well-maintained, and offers a range of modern equipment to ensure a fulfilling workout experience. At DoubleTree by Hilton Shah Alam i-City, staying active and energized is made easy with their exceptional sports facilities. Whether you're a fitness enthusiast or simply looking to unwind, you'll find everything you need to stay in shape and have a memorable stay.

Convenience Facilities at DoubleTree by Hilton Shah Alam i-City

When it comes to convenience, DoubleTree by Hilton Shah Alam i-City goes above and beyond to ensure a comfortable stay for its guests. With a range of convenient facilities available, you can relax and enjoy your time in Shah Alam, Malaysia without any worries. The hotel offers 24-hour room service, allowing you to indulge in delicious meals or snacks at any time of the day or night. Whether you're craving a late-night snack or a hearty breakfast in bed, the dedicated staff is ready to cater to your every culinary desire. In addition, DoubleTree by Hilton Shah Alam i-City provides laundry service, making it easy for guests to keep their clothes fresh and clean throughout their stay. No need to worry about packing too many clothes or finding a laundromat nearby - simply drop off your laundry and let the professional staff take care of the rest. For added convenience, the hotel also offers safety deposit boxes, concierge services, and luggage storage. You can rest assured that your valuables are secure, and the knowledgeable concierge staff is always on hand to assist with any inquiries or travel arrangements you may need. Furthermore, the hotel provides a designated smoking area for guests who smoke, ensuring a comfortable environment for everyone. With dry cleaning services and daily housekeeping, DoubleTree by Hilton Shah Alam i-City ensures that your room is always clean and tidy, allowing you to fully relax and enjoy your stay. Overall, DoubleTree by Hilton Shah Alam i-City's convenience facilities are designed to make your stay as seamless and enjoyable as possible. From 24-hour room service to laundry service and concierge assistance, everything you need is right at your fingertips.

Convenient Transport Facilities at DoubleTree by Hilton Shah Alam i-City

At DoubleTree by Hilton Shah Alam i-City, guests can enjoy a range of convenient transport facilities. The hotel offers a spacious car park onsite, allowing guests to easily park their vehicles without any hassle. Whether you are traveling by car for business or leisure, the self-parking option ensures a seamless experience throughout your stay. Please note that car park charges are applied. With the hotel's well-maintained car park facilities, guests can have peace of mind knowing that their vehicles are secure and easily accessible. Whether you are exploring the vibrant city of Shah Alam or visiting nearby attractions, having a car park onsite eliminates the stress of finding parking spaces. DoubleTree by Hilton Shah Alam i-City ensures that your transportation needs are well taken care of, making your stay even more convenient and enjoyable.





Indulge in a Gastronomic Journey at DoubleTree by Hilton Shah Alam i-City

At DoubleTree by Hilton Shah Alam i-City, dining is an experience that goes beyond mere sustenance. With a range of dining facilities to cater to every palate, guests are spoilt for choice. Start your day with a sumptuous breakfast buffet, offering a wide selection of local and international dishes to kickstart your morning. For those seeking a quick caffeine fix or a casual bite, the coffee shop is the perfect spot to unwind and enjoy a freshly brewed cup of coffee or a light snack. When hunger strikes, head to the hotel's restaurant, where a team of talented chefs awaits to take you on a culinary journey. Indulge in a delectable array of international cuisines, from Asian favorites to Western classics, expertly prepared using the freshest ingredients. With a menu that caters to all tastes, including vegetarian and gluten-free options, there is something to satisfy every diner. Whether you prefer the convenience of 24-hour room service or the lively atmosphere of the restaurant, DoubleTree by Hilton Shah Alam i-City ensures that every dining experience is a memorable one. With daily housekeeping ensuring a clean and comfortable environment, guests can focus on enjoying their meals without any worries. So, come and embark on a gastronomic adventure at DoubleTree by Hilton Shah Alam i-City, where culinary delights await at every turn.

Luxurious and Comfortable Rooms at DoubleTree by Hilton Shah Alam i-City

Experience a delightful stay at DoubleTree by Hilton Shah Alam i-City with its range of spacious and well-appointed rooms. Choose from a variety of room types to suit your preferences and needs. Indulge in the King Accessible Room, offering 30 square meters of space and a plush King Bed for a restful night's sleep. Enjoy stunning park views from the King Deluxe Room Park View, also featuring a comfortable King Bed. For a touch of luxury, the King Deluxe Suite offers 32 square meters of elegance and a spacious King Bed. If you prefer two single beds, the Twin Deluxe Room Park View provides 32 square meters of space and two cozy Single Beds. The Twin Guest Room offers 30 square meters of comfort with two Single Beds. When booking these exquisite rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates, ensuring you get the most value for your money. With Agoda's user-friendly platform, you can easily browse through room options, compare prices, and secure your reservation with just a few clicks. Experience convenience and affordability when booking your stay at DoubleTree by Hilton Shah Alam i-City through Agoda.

Experience the Vibrant I City in Shah Alam

Nestled in the heart of Shah Alam, Malaysia, DoubleTree by Hilton Shah Alam i-City offers a truly immersive experience in the vibrant surroundings of I City. Known as the city of digital lights, I City is a dazzling entertainment and leisure destination that will captivate your senses. As you step outside the hotel, you will be greeted by a magical wonderland of LED-lit trees, vibrant sculptures, and captivating light displays. Take a leisurely stroll along the streets of I City and be mesmerized by the breathtaking beauty that surrounds you. Explore the various attractions, including the Red Carpet 2, where you can snap photos with your favorite Hollywood celebrities, or the Trick Art Museum, where you can immerse yourself in optical illusions and mind-bending artwork. For thrill-seekers, head to the WaterWorld, an expansive water park that offers exhilarating rides and slides for all ages. Cool off from the tropical heat as you splash and slide your way through the park's thrilling attractions. And when the sun sets, be prepared to be awed by the nightly light shows that illuminate the entire I City, transforming it into a whimsical wonderland. Whether you're a nature lover, an adventure seeker, or simply looking for a unique experience, I City in Shah Alam, Malaysia has something for everyone. And with DoubleTree by Hilton Shah Alam i-City as your base, you'll be perfectly positioned to explore all that this vibrant destination has to offer.

Convenient Transportation from Nearby Airports to DoubleTree by Hilton Shah Alam i-City

Located in the vibrant city of Shah Alam, Malaysia, DoubleTree by Hilton Shah Alam i-City offers a convenient and comfortable stay for travelers. When it comes to reaching the hotel from the nearest airports, there are a few options to consider. For those arriving at Kuala Lumpur International Airport (KLIA), the most convenient way to reach DoubleTree by Hilton Shah Alam i-City is by taking a taxi or a ride-sharing service. The journey from KLIA to the hotel takes approximately 45 minutes, depending on traffic conditions. Alternatively, guests can also opt for the KLIA Ekspres train to KL Sentral, followed by a taxi or a ride-sharing service to the hotel. Another nearby airport is Sultan Abdul Aziz Shah Airport, also known as Subang Airport. From Subang Airport, guests can easily reach DoubleTree by Hilton Shah Alam i-City by taking a taxi or a ride-sharing service. The journey typically takes around 25 minutes, depending on traffic. No matter which airport you arrive at, the journey to DoubleTree by Hilton Shah Alam i-City is hassle-free and allows you to start your stay in Shah Alam with ease. The hotel's prime location in I City, Shah Alam, provides easy access to popular attractions, shopping malls, and business districts, making it an ideal choice for both leisure and business travelers.

Explore the Exciting Attractions Near DoubleTree by Hilton Shah Alam i-City

Situated in the vibrant city of Shah Alam, Malaysia, DoubleTree by Hilton Shah Alam i-City offers easy access to a range of exciting landmarks and attractions. Just a stone's throw away from the hotel, you will find the popular I-City Wax Museum, where you can immerse yourself in the world of wax figures and snap photos with your favorite celebrities. For those seeking a chilly adventure, SnoWalk is a must-visit attraction located nearby. Step into a winter wonderland and experience sub-zero temperatures as you explore the ice sculptures and slide down the ice slides. If you're in the mood for some aquatic fun, head to I-City Waterworld, where you can splash around in the various pools and thrilling water slides. It's the perfect place to beat the heat and enjoy a day of family-friendly entertainment. For a shopping spree, PKNS BizzPOINT is just a short distance away. This modern shopping complex offers a wide range of retail outlets, restaurants, and entertainment options, ensuring there's something for everyone. Nature enthusiasts will appreciate the beautiful palm trees that surround the hotel, providing a serene and picturesque environment. Take a leisurely stroll or simply relax under the shade of these majestic trees. In case of any medical emergencies, Hospital Shah Alam is conveniently located nearby, offering peace of mind for guests. For daily necessities and convenience, 88 Mart and Watson are within close proximity, ensuring that you have everything you need at your fingertips. With its prime location and proximity to these exciting landmarks and attractions, DoubleTree by Hilton Shah Alam i-City is the perfect choice for both leisure and business travelers looking to explore the best of Shah Alam.

Convenient Public Transport Stations near DoubleTree by Hilton Shah Alam i-City

Located in the vibrant city of Shah Alam, Malaysia, DoubleTree by Hilton Shah Alam i-City offers easy access to several public transport stations, making it a convenient choice for travelers. One of the nearest stations is the Padang Jawa Komuter Station, which is just a short walk away from the hotel. This station is part of the KTM Komuter network, providing a reliable and affordable way to explore Shah Alam and its surrounding areas. From Padang Jawa Komuter Station, guests can easily access popular attractions such as i-City Theme Park, Sultan Salahuddin Abdul Aziz Mosque, and Shah Alam Blue Mosque. The station also connects to other major transportation hubs, allowing guests to conveniently travel to Kuala Lumpur and other parts of Malaysia. With frequent train services, travelers can enjoy a hassle-free commute and make the most of their stay at DoubleTree by Hilton Shah Alam i-City.

Delicious Dining Options Near DoubleTree by Hilton Shah Alam i-City

When it comes to dining options near DoubleTree by Hilton Shah Alam i-City, guests are spoiled for choice. Just a stone's throw away, you'll find a variety of restaurants to suit every taste and craving. Start your day with a hearty breakfast at Pak Li Kopitiam Shah Alam 7, where you can enjoy traditional Malaysian breakfast delights such as kaya toast and soft-boiled eggs. For those looking to indulge in a fusion of flavors, Murni Discovery Shah Alam offers a diverse menu ranging from Western dishes to local favorites. If you're in the mood for a mouthwatering steak, head over to Polperro Steak House Seksyen 7 Shah Alam where you can savor perfectly cooked cuts of meat. For a taste of authentic Indonesian cuisine, Restoran Wong Solo @Shah Alam is the place to go. Nasi Kukus Malaya Ayam Cincang Shah Alam is a must-visit for those craving fragrant and flavorful nasi kukus topped with tender chicken. Cafe Eat & Repeat Shah Alam is a cozy spot where you can unwind with a cup of coffee and indulge in delicious pastries. NALE - The Nasi Lemak Company offers a modern twist on the classic Malaysian dish, serving up a variety of creative nasi lemak combinations. If you're staying at DoubleTree by Hilton Shah Alam i-City, don't miss the opportunity to dine at Central Icity, a vibrant dining hub offering a wide range of cuisines to satisfy any palate. For a unique dining experience, head to BBQ Town Restaurant & Hot Pot Town Restaurant @ Central i-City and enjoy a sizzling barbecue feast or a comforting hot pot meal. Jemari Shah Alam is a hidden gem that specializes in authentic local dishes, perfect for those seeking a taste of traditional Malaysian flavors. And if you're in the mood for sushi, Sushi King Central I-City Plaza is the go-to place for fresh and delicious Japanese cuisine. With such a diverse range of dining options just steps away, DoubleTree by Hilton Shah Alam i-City ensures that guests will have an unforgettable culinary experience during their stay.

Shop Till You Drop at Nearby Shopping Landmarks

Located in the vibrant city of Shah Alam, DoubleTree by Hilton Shah Alam i-City is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a short distance away, you'll find the Central i-City Mall, a modern shopping haven with a wide range of international and local brands. Indulge in a shopping spree as you explore the mall's numerous fashion boutiques, electronic stores, and specialty shops. For a unique shopping experience, head to the nearby Wet World Water Park, where you can browse through a variety of stalls selling souvenirs, clothing, and accessories. Additionally, the i-City Theme Park offers a night market filled with local crafts, street food, and trendy fashion items. With these shopping landmarks at your doorstep, you'll have no shortage of retail therapy options during your stay at DoubleTree by Hilton Shah Alam i-City.

Affordable Luxury at DoubleTree by Hilton Shah Alam i-City

Experience the perfect blend of luxury and affordability at DoubleTree by Hilton Shah Alam i-City. With an average room price of just $70, this hotel offers exceptional value for money compared to the average price of hotel rooms in Shah Alam, which is $47. At DoubleTree by Hilton Shah Alam i-City, you can indulge in a world-class hotel experience without breaking the bank. Immerse yourself in the stylish and contemporary ambiance of the hotel, where every detail has been carefully curated to provide a comfortable and unforgettable stay. From the moment you step into the elegant lobby to the moment you retire to your well-appointed room, you'll be treated to impeccable service and top-notch amenities. Whether you're traveling for business or leisure, DoubleTree by Hilton Shah Alam i-City offers the perfect accommodation option at an unbeatable price. Book your stay today and discover the exceptional value and luxury that awaits you at this remarkable hotel in Shah Alam, Malaysia.





Exceptional Customer Ratings at DoubleTree by Hilton Shah Alam i-City

DoubleTree by Hilton Shah Alam i-City in Shah Alam, Malaysia, has received exceptional customer ratings across various categories. With an impressive overall rating of 9.4, this hotel has consistently provided a memorable and satisfying experience to its guests. The outstanding value offered by DoubleTree by Hilton Shah Alam i-City is reflected in its impressive rating of 9.2 for value, ensuring that guests receive excellent service and amenities at a reasonable price. One of the highlights of this hotel is its top-notch facilities, as evidenced by its remarkable rating of 9.4. Guests can indulge in a range of amenities such as a fitness center, swimming pool, and spa, ensuring a truly luxurious and rejuvenating stay. The hotel's commitment to cleanliness is evident in its exceptional rating of 9.5, ensuring that guests can enjoy a spotless and hygienic environment throughout their stay. The hotel's convenient location also contributes to its high ratings, with a score of 9.3. Situated in the vibrant city of Shah Alam, guests have easy access to popular attractions, shopping centers, and dining options. Finally, the staff performance at DoubleTree by Hilton Shah Alam i-City has garnered a remarkable rating of 9.5. The friendly and attentive staff members go above and beyond to ensure that every guest's needs are met, providing a warm and welcoming atmosphere throughout their stay. With such exceptional customer ratings, DoubleTree by Hilton Shah Alam i-City is the perfect choice for a memorable and delightful stay in Shah Alam, Malaysia.

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Amenities and facilities

Exceptional9.4

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
  • Tamil
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms! unavailable
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Activity Kits
  • Fitness center
  • Foot bath
  • Game room
  • Golf course [on-site]
  • Gym/fitness
  • Hot tub
  • Massage
  • Pool with view
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Happy hour
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Wi-Fi for special events
For the kids
  • Family/child friendly
  • Kids club
  • Kids facilities
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Valet parking
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Closet
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Shower
  • Telephone
  • Towels
  • TV
  • Wi-Fi [charges apply]
  • Wi-Fi [free]

Location

i-City Finance Avenue, 40000 Shah Alam, Selangor, I City, Shah Alam, Malaysia, 40000

Exceptional9.4

Location

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    10.4 km
  • Kuala Lumpur International Airport (KUL)
    43.4 km
Public transportation
  • KTM Train Station - Padang Jawa
    1.6 km
Hospital or clinic
  • Klinik Mediveron
    720 m
Shopping
  • Setia City Mall
    5.8 km
Convenience store
  • 7 Eleven
    140 m
Cash withdrawal
  • ATM
    840 m

What's nearby

Popular landmarks
  • SnoWalk
    120 m
  • I-City Wax Musuem
    210 m
  • Wet World Water Park Shah Alam
    3.3 km
  • Shah Alam Lake Garden
    3.5 km
  • Kompleks PKNS Shah Alam
    3.8 km
  • Sultan Salahuddin Abdul Aziz Shah Mosque
    4.4 km
  • Taman Botani Negara Shah Alam
    4.8 km
  • Setia City Mall
    5.8 km
  • Laman Seni Shah Alam
    5.8 km
  • Raja Tun Library (Perpustakaan Raja Tun)
    6.2 km
Nearby landmarks
  • SnoWalk
    120 m
  • weterworld icty
    190 m
  • I-City Waterworld
    210 m
  • I-City Wax Musuem
    210 m
  • I-City
    220 m
  • I-Kidz World
    260 m
  • JPJ Staff Parking
    690 m
  • Midlands Convention Centre
    700 m
  • Klinik Mediveron
    720 m
  • Gulatiz
    730 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Breakfast and Dinner package:
    Dinner from Sunday to Thursday is the Set Menu
    Dinner on Friday and Saturday is Buffet
  • Additional charges for extra bed only is MYR 110.00 plus taxes (MYR 118.80nett) per bed per night, extra bed with breakfast is MYR 160.00 plus taxes (MYR 172.80nett) per bed per night.
  • Parking fee for inhouse guest - RM5 Per entry
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
  • Check-out from12:00
  • Check-in until23:59
Extras
  • Daily Internet/Wi-Fi fee30 MYR
  • Breakfast charge (unless included in room price)78 MYR
The property
  • Year property opened2022
  • Number of floors16
  • Number of rooms 300
  • Most recent renovation2022
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
  • Number of bars/lounges2
Parking
  • Daily parking fee0 MYR

Property announcements

Parking fee for inhouse guest - RM5 Per entry

Room rates are subject to an additional Tourism Tax of MYR10 per room per night. Malaysian citizens and permanent residents holding MyPR cards are exempted from the Tourism Tax.

Reviews of DoubleTree by Hilton Shah Alam i-City from real guests

Provided by verified guests of

Agoda logo
9.3
  • Cleanliness score 9.6 out of 10 and is a high score in Shah Alam
    Cleanliness9.6
  • Service score 9.5 out of 10 and is a high score in Shah Alam
    Service9.5
  • Facilities score 9.4 out of 10 and is a high score in Shah Alam
    Facilities9.4
  • Location score 9.4 out of 10 and is a high score in Shah Alam
    Location9.4
  • Value for money score 9.3 out of 10 and is a high score in Shah Alam
    Value for money9.3
High score for Shah Alam

Rating

9+ Exceptional (1,425)
8-9 Excellent (154)
7-8 Very Good (162)
6-7 Good (38)
<6 Below Expectation (50)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 1,829 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Marzuki from Malaysia
    Family with young children
    King Guest Room
    Stayed 1 night in March 2025

    “A Five-Star Experience: Exceptional Hospitality & Unmatched Convenience at DoubleTree by Hilton Shah Alam”

    My experience at DoubleTree by Hilton Shah Alam was nothing short of exceptional. From the moment I arrived until the time of departure, the hospitality and service provided were of the highest standard, ensuring a truly comfortable and memorable stay. ✅ Outstanding Customer Service The hotel staff, including those at the check-in counter, housekeeping personnel, and security guards, were all exceptionally courteous, friendly, and ever-ready to assist. Their professionalism and warm demeanor significantly enhanced the overall guest experience. ✅ Prime Location – Exceptionally Convenient One of the hotel's most commendable attributes is its strategic location. Situated adjacent to Central i-City Mall, which houses Sogo, and within walking distance of i-City Theme Park, it offers unparalleled convenience. I personally found myself making three visits to Sogo during my stay, a testament to the accessibility and ease of movement in the area. ✅ Spacious, Modern, and Immaculately Clean Rooms The guest rooms are designed with contemporary elegance, offering a seamless blend of comfort and sophistication. I particularly admired the striking yellow lounge chair, which added a touch of vibrancy to the room. Additionally, the automated window blinds exuded a futuristic feel, further enhancing the modern ambiance. ✅ Excellent Value for Money The pricing was reasonable and aligned perfectly with the quality of service and amenities provided. Given that my stay coincided with the holy month of Ramadan, the rate I paid was inclusive of both iftar (breaking of fast) and sahur (pre-dawn meal)—a thoughtful and worthwhile inclusion. ✅ Exquisite Iftar Dining Experience The buffet spread for iftar was truly remarkable, boasting an extensive selection of dishes encompassing Malay, Indian, and Chinese cuisines. A particularly commendable touch was the pre-assigned seating arrangement, complete with personalized name tags, ensuring a hassle-free and organized dining experience. ✅ Covered Children's Swimming Pool A unique and highly practical feature of the hotel is its covered children’s swimming pool, which offers an advantage, especially in the event of inclement weather or extreme heat. ✅ Warm, Complimentary Check-in Cookies A delightful and unexpected gesture was the complimentary warm cookies offered upon check-in, provided in accordance with the number of guests. This small yet thoughtful touch set the tone for a welcoming and pleasant stay. ✅ Thoughtful and Affordable Birthday Decoration Services I also availed myself of the hotel's birthday decoration package, which was reasonably priced. I extend my sincere appreciation to Cheryl Wong, who meticulously arranged the setup, even including extra fresh flower petals, a premium feature typically reserved for higher-tier packages. This level of attentiveness and generosity was deeply appreciated. ✅ Complimentary & Convenient Parking Facilities The hotel offers free parking on the basement level, which is conveniently located near the lobby—an added convenience for guests traveling by car. ✅ Unparalleled Convenience Through WhatsApp Assistance One aspect that truly distinguished this hotel from other five-star establishments was its dedicated WhatsApp communication service. The hotel proactively reached out to inquire if I encountered any issues during my stay. Should any assistance be required, I could simply send a WhatsApp message rather than making a phone call to the front desk. This modernized approach to guest service was exceptionally efficient, practical, and convenient. Kudos to the team! ❌ Suggested Area for Improvement While my stay was overwhelmingly positive, I would strongly recommend that the hotel install bidets in the bathrooms. Given that the majority of guests are Malaysians, this small yet crucial feature would significantly enhance comfort and cater to local cultural preferences. I hope the management will take this suggestion into serious consideration.

    Reviewed March 10, 2025

    Dear Marzuki, Thank you for sharing your exceptional experience at DoubleTree by Hilton Shah Alam! We're thrilled to hear that from the moment you arrived until your departure, our hospitality and service met the highest standards, ensuring a comfortable and memorable stay. Outstanding Customer Service: We're delighted that our staff, from the check-in counter to housekeeping and security, were courteous, friendly, and always ready to assist. Their professionalism and warm demeanor are indeed key to enhancing the overall guest experience. Prime Location: It's great to know that our strategic location, adjacent to Central i-City Mall and within walking distance of i-City Theme Park, provided you with unparalleled convenience. Your multiple visits to Sogo highlight the ease of movement in the area. Spacious, Modern, and Immaculately Clean Rooms: We're glad you appreciated the contemporary elegance of our guest rooms, especially the striking yellow lounge chair and automated window b

    Responded March 12, 2025
    DoubleTree by Hilton Shah Alam i-City
  2. 10.0
    Exceptional
    WONG from Malaysia
    Family with young children
    King Guest Room
    Stayed 2 nights in March 2025

    “Great Stay at DoubleTree by Hilton Shah Alam!”

    I stayed at DoubleTree by Hilton Shah Alam for 3 days and 2 nights, and it was a great experience. The staff were friendly and check-in was quick. I was even welcomed with a warm cookie, which was a nice touch. The room was clean, spacious, and comfortable. The bed was perfect for a good night's sleep, and the bathroom had everything I needed. The hotel has great facilities, including a nice pool with a lovely view. It’s also in a good location, close to shopping malls and restaurants, which made it easy to explore the area. Overall, I had a wonderful stay and would definitely recommend it to anyone visiting Shah Alam.

    Reviewed March 11, 2025

    Dear Wong, Thank you for sharing your wonderful experience at DoubleTree by Hilton Shah Alam! We're happy to hear that you enjoyed your stay. It's great to know that our friendly staff, quick check-in process, and the warm cookie welcome made a positive impression. We're glad you found your room clean, spacious, and comfortable, and that you had everything you needed for a good night's sleep. We're also pleased that you enjoyed our facilities, especially the pool with its lovely view, and that our convenient location made it easy for you to explore the area. Your recommendation means a lot to us, and we hope to welcome you back on your next visit to Shah Alam! Safe travels! Sincerely, DoubleTree Shah Alam i-City Team

    Responded March 12, 2025
    DoubleTree by Hilton Shah Alam i-City
  3. 10.0
    Exceptional
    Wan from Malaysia
    Family with young children
    King Deluxe Room Park View
    Stayed 2 nights in March 2025

    “Clean, Convenient, and Close to the Mall”

    I recently stayed at this hotel, and it was an excellent experience. The cleanliness was top-notch, making the stay comfortable and pleasant. The rooms and facilities were well-maintained, giving a fresh and welcoming atmosphere. One of the best things about this hotel is its location. It’s conveniently close to the mall, making it easy to shop, dine, or just walk around without needing long commutes. The accessibility added great value to my stay. Overall, I highly recommend this hotel for anyone looking for a clean, convenient, and strategically located place to stay. Would definitely return!

    Reviewed March 10, 2025

    Dear Wan, Thank you for sharing your excellent experience with us! We're delighted to hear that you found the cleanliness top-notch and that it made your stay comfortable and pleasant. It's great to know that our well-maintained rooms and facilities provided a fresh and welcoming atmosphere. We're also pleased that our convenient location close to the mall added great value to your stay, making it easy for you to shop, dine, and explore without long commutes. Your high recommendation means a lot to us, and we're thrilled to hear that you would definitely return. We look forward to welcoming you back on your next visit! Safe travels! Sincerely, DoubleTree Shah Alam i-City Team

    Responded March 12, 2025
    DoubleTree by Hilton Shah Alam i-City
  4. 8.5
    Excellent
    Chek from Singapore
    Couple
    King Guest Room
    Stayed 1 night in February 2025

    “Great Stay at DoubleTree by Hilton”

    Our stay was great! The front desk staff provide us the excellent customer service. Welcome walnut chocolate cookies x 2 were given to us after our check-in process. We booked a deluxe king room with city view. The moment we enter our room, it is a park view, and this is a WOW for us. It is a great view at night time! The room is clean and cozy, and we have a stary here. Their breakfast spread was amazing. Many food options, and taste great! The only drawback was we were unable to find the hotel entrance and lift at first after we parked our car. Overall, we are satisfied to stay at Doubletree by Hilton Shah Alam I-City, and we will come back again in future without a doubt!

    Reviewed March 04, 2025

    Dear Chek, Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Sincerely – DoubleTree by Hilton Shah Alam i-City Team

    Responded March 05, 2025
    DoubleTree by Hilton Shah Alam i-City
  5. 9.6
    Exceptional
    SRI from Malaysia
    Business traveler
    Twin Guest Room
    Stayed 2 nights in March 2025

    “New Hotel With Good Facilities, Location Across a Theme Park and Next to A Good Mall”

    This is a new property, and the room-setup is nice and clean, functionally thoughtful in the design. Staff are helpful and friendly, offered good in-housing dining options. One can also walk to the Mall next door easily for a more wide selection of food options and do some retail shopping. I like this property and would not hesitate to stay there again.

    Reviewed March 13, 2025

    Dear Sri, Thank you for your wonderful feedback! We're happy to hear that you enjoyed your stay at our new property. It's great to know that you found the room setup clean and thoughtfully designed, and that our staff were helpful and friendly. We're also glad you appreciated the dining options and the convenience of the nearby mall for additional food and shopping choices. We look forward to welcoming you back on your next visit! If there's anything else we can do to make your stay even more enjoyable, please let us know. Safe travels! 🌟Thanks for sharing your feedback! Sincerely, DoubleTree Shah Alam i-City Team

    Responded March 13, 2025
    DoubleTree by Hilton Shah Alam i-City
Changed to review page 1

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