Brilliant Hotel Great Location ”

Lovely Hotel has super comfortable beds, brilliant View, warm cookies on arrival and a Starbucks on site. It's close to lots of shops and restaurants and you get a fridge in your room.

Really negative attitude to guests”

I leave my stuff in the room when check out, there’s no any notice or email for my loosing stuff. They will charge you more money when you checkin without showing on Agoda That’s really bad because of the non transparent information I’m very disappointed

Felt the hotel was too expensive and the car park was small and driving down it was a nightmare”

Seems that when you book our rooms through agoda and versus booking directly has different privileges. When I asked if we could upgrade or have an extra bed the guy at the counter told us that because we booked through a third party, we couldn’t. So then why do they still want to sell their rooms through third parties?

Not a 4 Star Hotel In Any Way”

The hotel does not deserve a 4 star rating. It is old, poorly maintained amd does not even come with the basic in room services like toothbrush and shower cap. The building itself is very old. The staffs are cold at best. The rooms look like a motel room from a bad movie. It is also located very far from Niagara Falls as it takes about 15 mins walk to the Falls.It also far from Lundy's Lane. Claiming a 4 star rating was really a deception and for those who are familiar with 4 Star hospitalities, would realize that it is far from that as soon as stepping into the old, dark and musky semlling premise. The hotel also charges addition CAN16 per day for parking.

Exceptional”

침대가 너무 좋았어요. 깨끗하고 로비도 이쁘고 수영장도 좋았습니다. 전체적으로 가격대비 아주 만족합니다.