Doubletree Hotel Los Angeles/Commerce

Doubletree Hotel Los Angeles/Commerce

5757 Telegraph Road, Commerce, East Los Angeles, Los Angeles (CA), United States, 90040
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1 King 2 Room Suite Doubletree Hotel Los Angeles/Commerce
1 King 2 Room Suite
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    Lobby Doubletree Hotel Los Angeles/Commerce
    Interior view Doubletree Hotel Los Angeles/Commerce
    Swimming pool [outdoor] Doubletree Hotel Los Angeles/Commerce
    1 Double Bed Non-Smoking Doubletree Hotel Los Angeles/Commerce
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    Exterior view Doubletree Hotel Los Angeles/Commerce

    Guest reviews

    7.7
    Very good
    /10
    (65 reviews)See what guests said
    10.0
    Exceptional

    "Friendly staff"

    Barkhordar

    -

    January 14, 2017

    8.0
    Excellent cleanliness
    Recommended by 86% of guests

    Property highlights

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    • Bar

    Very good
    Location
    7.9
    See map
    Very good location
    Nearby
    Popular
  • Self-Help Graphics & Art5.08 km
  • My Leaf Jewelry5.2 km
  • Mercadito5.48 km
  • Farmer John's Murals at the Clougherty Packing Company6.27 km
  • Mariachi Plaza7.93 km
  • Plaza de la Raza Cultural Center8.53 km
  • Southern California Institute of Architecture8.8 km
  • Geffen Museum8.97 km
  • Cirrus Gallery8.99 km
  • Hauser Wirth & Schimmel9.03 km
  • Value for money7.3
    Location rating7.9
    Nearest airportEl Monte Airport (EMT)
    Distance to airport14.2 km
    Select your room
    7.8
    Very good
    Room comfort & quality
    1 King 2 Room Suite
    1 King 2 Room Suite
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    2 Double Beds
    2 Double Beds
    ...
    • Room size: 34 m²/366 ft²
    • Non-smoking
    • 2 double beds
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    1 King with Sofabed
    1 King with Sofabed
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    1 Double Bed Non-Smoking
    1 Double Bed Non-Smoking
    ...
    • Room size: 36 m²/388 ft²
    • Non-smoking
    • 1 double bed
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    1 King Accessible Bath Tub
    1 King Accessible Bath Tub
    ...
    • Room size: 34 m²/366 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 King Bed Non-Smoking
    1 King Bed Non-Smoking
    ...
    • Room size: 34 m²/366 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 King Accessible Roll In Shower
    1 King Accessible Roll In Shower
    ...
    • Room size: 34 m²/366 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 Double Bed - Amenities Delivered To Room
    1 Double Bed - Amenities Delivered To Room
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    2 Double Treat-Self Amenity
    2 Double Treat-Self Amenity
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    1 King Treat Yourself Amenity
    1 King Treat Yourself Amenity
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices

    What people love about the property

    • 8.0
      Very good

      "My favorite hotel whenever we are in LA."

      Jennifer

      |

      December 30, 2016

    • 7.2
      Very good

      "Location of this hotel is perfect for shopping as it is just next to the Citadel outlet mall"

      Lydia

      |

      April 16, 2016

    • 8.0
      Very good

      "The place is very clean, smoke-free and walking distance to restaurants and outlet store."

      Jennifer

      |

      December 30, 2016

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    More about Doubletree Hotel Los Angeles/Commerce

    More about Doubletree Hotel Los Angeles/Commerce

    10.0
    Exceptional

    "Staff are nice."

    MARIA L.

    |

    April 28, 2017

    An overview

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    What they offer

    10.0
    Exceptional

    "The rooms are very clean and spacious."

    MARIA L.

    |

    April 28, 2017

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Olde Pub
    700 m American, Steakhouse
    Troy's Burgers
    7.4 km American
    Red's Cafe
    9.8 km American
    Mexican cuisine
    Mexican cuisine
    Pachanga Mexican Grill
    200 m Mexican
    Tamales Liliana
    4.3 km Mexican
    Fat Burrito
    4.8 km Mexican
    Asian cuisine
    Asian cuisine
    Suehiro Cafe
    9.6 km Asian, Japanese, Sushi
    Marugame Monzo
    9.7 km Asian, Japanese
    Daikokuya
    9.7 km Asian, Japanese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (65)Booking.com Reviews (329)
    7.7
    /
    10
    Cleanliness8.0
    Facilities7.5
    Location7.9
    Room comfort and quality7.8
    Service7.8
    Value for money7.3
    Provided by verified guests of Agoda
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    All guests (65)
    All room types

    Show reviews that mention 

    Showing 40 verified guest comments
    12
    6.4
    Good
    Brandon from Singapore
    Family with young children
    2 Double Beds
    Stayed 3 nights in December 2018
    Disappointed on this Hilton branch”
    After my booking, I have sent some queries (twice) to the hotel but never get any reply. During check in, staff look friendly and gave us some cookies which is a good gestures the way I look at it. During our stay, we had minimum request to the hotel, as we just in and out to the hotel everyday just like normal traveler. Upon check out, I was told that there’s additional charges to my bill that I was never aware of. It seem someone consumed something at the restaurant and the bill charged to my room. I have told the front desk staff that it wasn’t me and request to show me the bill or receipt that signed by me. But front desk staff cannot produce any proof and yet insist saying that the bill have my room number or my name. The way she talked to me make me feel I’m like a criminal. The staff said they will check but as long the bill have my name on it then I’ll still have to pay for it. (By that time, the hotel already charged it to my credit card) This is ridiculous !!! Charge the bill without proper investigation even I have told it wasn’t me who eat at their restaurant !!! The best part was no manager on duty as the manager only will come in the afternoon. I dropped an email to their manager while in airport. After that I received an reply from the manager that it was the mistake that the bill went to me as it was actually for other guest and will be refund to me. All this is just very simple stuff to sort out where they can check immediately during check out, but why need to wait for manager to sort this simple stuff. The person who enter the bill into my room did not check properly, but this is just a very simple job. As a Hilton Honors member, I has been travelled and stayed at Hilton hotel in different country. I never encountered any issue such as this simple mistake. Totally disappointed with this non sense and no more next time that I will stay at this hotel, although it is next to the Citadel outlet which was the main reason I booked this ho
    Reviewed December 07, 2018
    2.8
    Dominic from Canada
    Family with young children
    1 King with Sofabed
    Stayed 3 nights in July 2018
    Room not cleaned up ”
    After a long day of traveling, back to the hotel, room hvnt been cleaned up and bed not made. Dirty towels as is. Called front desk and only gave u excuses. Person who brought the towel up to us not apologize or anything. Bad service.
    Reviewed July 10, 2018
    8.4
    Excellent
    Otis from United States
    Family with young children
    1 King Bed Non-Smoking
    Stayed 3 nights in July 2017
    Awesome”
    Very cool staff. No cons for me.
    Reviewed July 15, 2017
    10.0
    Exceptional
    MARIA from Philippines
    Family with teens
    2 Double Beds
    Stayed 2 nights in August 2016
    It's a shopping haven”
    Hi. Doubletree Commerce is a shopping haven . just 2 minutes walk and you can shop til you drop. The rooms are very clean and spacious. Staff are nice. Citadel Outlet has good choices of shops. You can afford to shop because of the great discounts they offer.
    Reviewed April 28, 2017
    7.2
    Very good
    Jennifer from Philippines
    Family with young children
    1 King with Sofabed
    Stayed 2 nights in April 2017
    Very good”
    This hotel is convenient to us needing a few days to catch up with friends in the area. However, it didn't seem as clean as it was the last time we stayed here.
    Reviewed April 15, 2017
    10.0
    Exceptional
    Barkhordar from United States
    Business traveler
    1 King Accessible Bath Tub
    Stayed 2 nights in January 2017
    the best”
    friendly staff
    Reviewed January 14, 2017
    8.0
    Excellent
    Jennifer from Philippines
    Family with young children
    2 Double Beds
    Stayed 1 night in April 2016
    Fav Hotel in LA”
    My favorite hotel whenever we are in LA. The place is very clean, smoke-free and walking distance to restaurants and outlet store.
    Reviewed December 30, 2016
    6.0
    haifa from Malaysia
    Couple
    1 King Bed Non-Smoking
    Stayed 1 night in November 2016
    location”
    i only stayed here because of location.walking distance to outlet mall.
    Reviewed December 28, 2016
    2.4
    DONGHOAN from South Korea
    Business traveler
    1 King Bed Non-Smoking
    Stayed 1 night in November 2016
    Unfortunately ”
    ...somethings are missing
    Reviewed November 17, 2016
    4.4
    Wan from Taiwan
    Solo traveler
    2 Double Beds
    Stayed 3 nights in October 2016
    Not bad~”
    If you are in for shopping, this might be a good place to stay. The day we checked in, there were party in the center courtyard. Kind of noisy if you plan to rest early~
    Reviewed October 14, 2016
    7.2
    Very good
    JenJen from Taiwan
    Family with teens
    2 Double Beds
    Stayed 1 night in July 2016
    good !”
    The service was good ! and breakfast was nice too!
    Reviewed August 01, 2016
    7.2
    Very good
    Lydia from Singapore
    Business traveler
    1 King with Sofabed
    Stayed 2 nights in April 2016
    Perfect location for shopping”
    We were in LA to shop after attending a convention in another city. Location of this hotel is perfect for shopping as it is just next to the Citadel outlet mall
    Reviewed April 16, 2016
    8.0
    Excellent
    Piya from Thailand
    Family with young children
    2 Double Beds
    Stayed 3 nights in July 2015
    Very convenience for shopping at outlet”
    Next to outlet 30 minutes to airport
    Everything good but no free internet
    Reviewed July 23, 2015
    8.0
    Excellent
    Jennifer from Philippines
    Family with young children
    1 King Bed Non-Smoking
    Stayed 2 nights in March 2015
    2-NIGHT STAY”
    Just across citadel outlet, very convenient place, close to restaurants. If you are into shopping this is a place to be.
    Just across citadel outlet, very convenient place, close to restaurants. If you are into shopping this is a place to be.
    Reviewed April 08, 2015
    6.0
    KULKET from Thailand
    Business traveler
    2 Double Beds
    Stayed 1 night in January 2015
    Good for shopping and food”
    Convenient for shopping, not so far from Airport, good cookies
    The staffs at the reception was not friendly and poor services. The room was fine. The only good thing is they give you a warm delicious cookie when you check-in. Located inside the outlet area, very convenient for shoppers.
    Reviewed January 27, 2015
    9.3
    Exceptional
    Lee from Philippines
    Couple
    2 Double Beds
    Stayed 3 nights in December 2014
    Great location for outlet shopping”
    shopping location, cheap breakfast, comfy room
    We stayed at the hotel to do some after Christmas shopping and it was awesome! However, there are no walking distance convenience stores or walgreens so it will be a challenge if you don't have a car rental. Will definitely stay again.
    Reviewed December 30, 2014
    8.0
    Excellent
    Mook from Singapore
    Couple
    1 Double Bed Non-Smoking
    Stayed 1 night in September 2014
    Good Hotel near Shopping outlets”
    Good location, Friendly staff, Cosy Room
    Hotel is right inside the Citadel outlets where there are lotsa shopping and food. Hotel staff is friendly and provide all the necessary help when required.
    Reviewed October 07, 2014
    7.0
    Very good
    Helen from United Kingdom
    Couple
    1 Double Bed Non-Smoking
    Stayed 3 nights in August 2014
    has everything you need”
    cookies on arrival. great pool. friendly staff
    This hotel is just fine for a quick stay in LA. Its near an outlet mall. Rooms are clean and comfortable. Wifi is free in the public areas which is the only real let down
    Reviewed September 03, 2014
    8.0
    Excellent
    pak from Malaysia
    Couple
    1 King Accessible Roll In Shower
    Stayed 4 nights in October 2013
    Good Location and hospitality”
    Location Location Location
    Next to factory outlet. Walking distance actually. Suitable for those who are into that. Near to highways so it was convenient for us. Will come back if opportunity arise
    Reviewed August 01, 2014
    8.0
    Excellent
    CUI from China
    Business traveler
    1 King Bed Non-Smoking
    Stayed 1 night in June 2014
    Good hotel location near East Los Angalas”
    Near shopping outlet,mcomfortable room and friendly hotel staff
    Near by shopping outlet, walking distance. Friendly hotel staff and comfortable room. Also lots of different food selection near by the hotel.
    Reviewed June 19, 2014
    12
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    Doubletree Hotel Los Angeles/Commerce
    |Very good 7.7
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