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DoubleTree Resort by Hilton Penang
56, Jalan Low Yat, Batu Ferringhi, Penang, Malaysia, 11100 - See map
Conveniently situated in the Batu Ferringhi part of Penang, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Pinang Peranakan Mansion as well as Batu Ferringhi Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Highlights
Facilities
Valet parking
Check-in/out [express]
Luggage storage
Game room
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/1157856/0/ab5de0561ab74864ad25ff6ab6a9edd4.jpg?ca=7&ce=1&s=1024x768)
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/1157856/0/ab5de0561ab74864ad25ff6ab6a9edd4.jpg?ca=7&ce=1&s=98x98&ar=1x1)
an awesome hotel!”
We enjoyed chilling at this lovely modern hotel and its surroundings. It was a home away from home. Though there was no air-conditioning at the lobby and the lounge area, it was really pleasant due to the architecture which allowed for much breeze to pass through. All the staff we met were extremely helpful. We enjoyed playing pool near the lounge area. We, in fact, monopolised it when we did not go out exploring. Taking a ride on the public bus which ran every 20 minutes both ways was convenient and fun. The hotel stopped their shuttle since the peak of the covid period. Once, a nice bus driver gave us a free 5-minute ride to its terminus. The room was great and all. The only drawback was that once we opened the door to the balcony, even for a short while, the floor would turn wet. extremely wet that it needed to be mopped! It turned out that the air-conditioning system was faulty that it was overly sensitive. The technician came to repair it at superspeed. The bidet made a loud whistling sound from time to time. Families with young kids would love it as it is kiddy-friendly. I wished I had been a kid when I was there! The walk to the beach was via an old bridge directly from the hotel. This hotel is highly recommended. Go and stay there, peeps!
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Family Friendly Hotel”
Good for families. Location : not in Georgetown hence if you are into shopping and exploring Georgetown, this is not the hotel for you. Perfect for those who have kids, as there is a teddy museum and a kids club plus a water play area and a kids pool for the children Buffet : is okay but can be improved. Their teh tarik and kopi tarik were good. One thing that didn’t sit well was .. they said that their breakfast starts at 6.30am and when I went down at that time, they were still setting up the buffet. A lot of things were not available at that time and only after 15-20min , it was fully set up. I was aware that it was almost full house and that maybe they were understaffed . I would like to suggest they may want to start at 7am or 7.30 In order to avoid a situation like this. But in terms of service, the staff excelled. Kudos to them on providing good service and never faltering in any area even though it was almost full house . Overall a good experience😊
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Exceptional Stay!”
We booked our stay for 4 days 3 nights at Doubletree Hilton Penang on 8-11th Dec 2021. We specifically picked a room with a living which was, King One Bedroom Suite Balcony as we are on vacation with our two kids. Upon arrival, they warmly greeted us and gave a speedy check in. They spotted us when our car drove to the drop off lobby and quickly help us with our luggage. Welcome cookies were warm, luggage were handled and delivered to our room in a speedy manner. Our room was spacious and clean. We don’t really got a nice view from the balcony but that’s okay as we were satisfied with our room and the cleanliness. We requested for a baby cot upon check-in but it was never been sent until late evening. Had to reminded them after our dinner and they quickly apologize us for the delay and straight away sent the cot to our room. Morning buffet spread was excellent but with limited choices. The pool was strictly monitored and we were only allowed 30 minutes per session. But since we were there on weekdays, they are quite flexible. The beach are accessible through a link bridge from the hotel and it is open from 7am and 7pm. We decided to extend our night with a standard room but the hotel upgraded us with the same room type we had before. It was beyond our expectation as the assigned room was at the corner and the view we had was spectacular. The front office team was amazing and thanks to the F&B team who gave us a wonderful experience at Makan Kitchen. Staff were all friendly, helpful and their service was above expectation. SOP had been followed strictly and you will feel safe to be their guest. A little bit downside was the covered car park which is narrow and charged RM3 per day for multiple entries. Should gave it complimentary for hotel guest. But overall, we rated the hotel with 10/10. We had a blast vacations and will definitely come back to Doubletree Hilton Penang. Thank you.
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Comfortable Hotel”
Hotel staff are nice. I like Hilton cookies so much, it delicious. I had bought some cookies to bring back home too. Room is clean and comfortable. Breakfast is nice, many varieties to choose. The only thing make me disappointed is we need to walk through flyover to access the beach that located opposite of the hotel. However, the time i visited the beach, sea level is high, we need to walk thru messy walkway at the back of Miami Cafe to go beach area.
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Perfect for family with toddler!!”
As a Hilton member, no doubt I have choosen this newly built hotel for my staycation. The room was sparkling clean and my request for a baby cot was fulfilled. We were greeted by Mr Narain who was friendly and kind enough to give a room with a view! A LARGE ice bucket was sent upon request at a charge of RM5 which we ordered for our whisky session. The BEST part of this staycation i would say was the kids pool!!The sandy kids pool gave a grip for my 16 mths old toddler to walk about in the water, the sprinkles and the slides added more fun to his 1st ever pool experience..The sandbox was covered with a blue canvas to avoid sharp edges and branded CAT truck toys were provided for the little ones to play and interacts, how thoughtful!! My husband was very impressed with this gesture and kept praising the hotel throughout our trip. Morning buffet breakfast was divided into 3 sessions to avoid crowd and follow SOP. The spread was good and the staffs were polite. The do have a coffee machine that serve both cappucino and latte macchiato, our favourites! The baby chair provided looks like the famous "stokke tripp trapp baby chair" , i'm impressed! the only drawback was they didnt provide us toddler utensils which i luckily i brought myself.. The beach is located a stone throw away, directly in front of Miami Cafe accessible by the hotel flyover which is accessed by your room key. Restaurants are located a bit of a distance but it didnt concern us as we drove there. Parking fees was RM 3 for multiple entry. Overall, I would recommend this hotel stay for parents with children mainly toddlers as its a very baby friendly hotel!!
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Exceptional”
The rooms are spacious and very nice. The bed and sofa are very comfortable. The ambience is excellent. The staffs are all very friendly despite of many guests upon my arrival. The service is outstanding. Really enjoyed my short vacation there.
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Clean and spacious king guest bedroom”
I booked this hotel room in order to celebrate my mom’s birthday. Made a call few days earlier to the hotel to decorate the room for my mom. Upon arrival at the reception, not only my parents were being greeted with warm chocolate cookies, the bedroom was also nicely decorated. It is quite spacious and has a balcony with a nice view. My mom is very pleased with her stay there and she said she would definitely come here again.
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Pricey but what u can get are more”
Best stay as end Year vacay with family. all are very comforting and various of food.staff very friendly regards ur status or level coz I am just normal people and not the kaya one..some hotel treat based on status but not this hotel.. well done!
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Best short staycation here!”
Great place to stay! Everything was okay..cleanliness, facilities in the room and hotel was good. Enjoy the stay there..tq for upgraded the room too. Surely will come again! Thank you.
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Great for families with toddlers ”
The hotel offers a kids club, sand pit and small kid pools which are enough of young children to enjoy. The new year gala dinner was rm2xx per pax with variety of seafood (lobsters), bbq meats , sushi, local delicacies and desserts. On top of that a complimentary alcohol or drink for each pax. The children enjoyed when they see the clown man 🤡. He gave them folded balloons in gun, swards, boat, etc. The beach is quiet and clean. Unfortunately if you are looking for night Market, it is not walking distance. Overall experience we enjoy our stay cation. Thanks the front desk crew, Mr. Hisham for our check in process went smoothly and birthday deco in the room.
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Very good”
During check in the reception customer service ungraded my room with balcony and the room was super large with no additional cost. The balcony could view part of the sea of Batu Ferringhi and I enjoy sitting on the balcony to view the sea and greenery facing the other side on to the hills. My wife was not happy with the mattress and pillows and next day it was replaced with additional pillows and a much comfortable mattress. We were very happy and the only set back is paying RM3 to the parking attendance. I believe the hotel management should bear this cost. Overall my experience was very good and thank the management for all the good with a 5 star ratings. Will go again in the future.
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Outstanding!”
- Room was spacious and clean - Breakfast was superb! Delicious and wide spreads. They served kopi tarik which is amazingly delicious! - Having my lunch and dinner at Makan Restaurant. The foods were delicious, the staff (Olyn) were great, the chef (Addy) were very good at his works, presenting the food like gordon ramsay!
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Best and highly recommended!”
Bilik besar . Facilities provided dlm bilik lengkap. Proses checkin and out pun senang sekejap je. Swimming pool best ade kids pool with slides. Breakfast sedap tapi lagi best kalau change the menu every two days. A bit bosan makan same menu everyday since I stayed there for 4 days. Overall it was a happy and satisfied staycation. 😊🤍
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Best for a long staycation”
It was such a pleasant stay in this hotel. there's a bridge that connecting the hotel site to the beach so you dont have to cross the road. the beach is surprisingly clean. There's also a kid's pool with a small waterpark theme. should definitely bring family here
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Exceptional”
Overall i satisfied with this hotel. The staff are very nice, the room is very clean. This hotel suitable to those who want staycation with family and friends
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From 2 star ups to 5 stars”
At first, when we check-in, our room has a problem where the smoke alarm detector keeps ringing and the room smell funny. After issuing a complaint about the smoke alarm, the technician came and he had to remove the smoke alarm. After that, the hotel team offers to compensate us by changing our room to a spacious suite room than the current room that we stay in. The suite was a spacious space with a living room, and much more comfortable. The breakfast was good. I would say 6/10. They have Roti Canai, Nasi Lemak, and many more. The parking needs to pay RM 3 per day. Check-in was fast and efficient. The staff is friendly. And love the free cookies!
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will comeback”
Staff are very courteous and helpful. Check in check out was fast. Room was spacious and bed super comfy. swimming pool was great for kids and they got sandy area. Breakfast spread was awesome! Lobby and room balcony was breezy.. so it was nice beachfront hotel.
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❤️❤️❤️❤️❤️❤️”
Had the best experience ever when staying here... All the staff are very friendly and polite .... They notice our booking bed are single bed then help us upgraded our room with the best view... The pools are clean are easy to access... Will repeat here for penang stay....
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BEST SERVICE”
Highly recommended place to stay. The staffs was very friendly and kind hearted. The check in and out was very smooth and just easy. Surely will come next time. Beautiful scenery and can have a good peaceful sleep.
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Exceptional”
It’s a great option if you want to stay at Batu Ferringhi. There’s a bridge connect to the Miami Beach infront of the hotel. Only 5 mins to restaurants area and so on. The room is spacious, clean and comfortable. Will come visit again
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