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DoubleTree Resort by Hilton Penang

"The staff are very friendly and helpful at all times."

MOHAMMAD - January 2, 2021
King Guest Room - Guestroom DoubleTree Resort by Hilton Penang
Lobby DoubleTree Resort by Hilton Penang
Lobby DoubleTree Resort by Hilton Penang
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DoubleTree Resort by Hilton Penang

56, Jalan Low Yat, Batu Ferringhi, Penang, Malaysia, 11100 - See map
Free Wi-Fi
See map
Popular landmarks
Batu Ferringhi Beach 2.7 km
Escape Theme Park 6.7 km
Entopia 6.8 km
Kek Lok Si Temple 8.7 km
Cheong Fatt Tze - The Blue Mansion 9.6 km
Armenian Street 10.1 km
Penang Fort Cornwallis 10.3 km
Khoo Kongsi 10.3 km
Pinang Peranakan Mansion 10.4 km
Nearby landmarks
TeddyVille Museum 10 m
Miami Beach 190 m
Teluk Nangka 350 m
Moonlight Bay Beach 760 m
Teluk Gintan 770 m
Shamrock Beach 790 m
cfdddvc 860 m
Penang Floating Mosque 1.1 km
xx x 1.2 km
Adventure Zone 1.3 km

8.1

Excellent

Location rating score

100 meters to the beach

This property is in high demand!

6 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • 100 meters to the beach

  • Currency exchange

  • Daily housekeeping

  • Balcony/terrace

Your dates are popular among travelersUsers are booking a place in Penang every 1 minutes on Agoda.com
Value for money8.5
Distance to city center20km
Location rating8.1
Nearest airportPenang International Airport (PEN)
Distance to airport20.2 km

Rooms available at DoubleTree Resort by Hilton Penang

Family Room - Balcony
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
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King Deluxe Room Balcony
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  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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King Premier Sea View Balcony
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 king bed
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Terrace Suite Sea View
...
  • Room size: 58 m²/624 ft²
  • Sea view
  • 1 king bed
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King One Bedroom Suite Balcony
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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One Bedroom Suite Sea View
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 king bed
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Family Suite Sea View
...
  • Room size: 100 m²/1076 ft²
  • Sea view
  • 1 king bed or 1 double bed
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Presidential Terrace Suite
...
  • Room size: 179 m²/1927 ft²
  • Sea view
  • 1 king bed
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King Deluxe - High Floor
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
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King Guest Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at DoubleTree Resort by Hilton Penang?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to DoubleTree Resort by Hilton Penang?

A stay at DoubleTree Resort by Hilton Penang also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, DoubleTree Resort by Hilton Penang has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange taxi service.

Is breakfast offered at DoubleTree Resort by Hilton Penang?

Start your mornings right, with the continental and buffet breakfast options offered at DoubleTree Resort by Hilton Penang. Western breakfast is available for guests. There's an additional charge of 59 MYR for adults and 29 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at DoubleTree Resort by Hilton Penang?

DoubleTree Resort by Hilton Penang features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at DoubleTree Resort by Hilton Penang?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings can be hosted at DoubleTree Resort by Hilton Penang. Small or intimate events like honeymoons can also be accomodated. Services for in-house catering, in-house planning and event decoration are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at DoubleTree Resort by Hilton Penang?

On-site venues and convenient event services make DoubleTree Resort by Hilton Penang an ideal choice for hosting meetings. The 3 venues can accommodate up to 35 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at DoubleTree Resort by Hilton Penang?

DoubleTree Resort by Hilton Penang does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about DoubleTree Resort by Hilton Penang

  • 7.6

    Very good
    Location

    "Amazing location with nearby Miami Beach."

    NURUL

    |

    March 9, 2021

  • 10.0

    Exceptional
    Location

    "Excellence location and facilities"

    NOEL

    |

    January 3, 2021

  • 8.8

    Excellent
    Staff 

    "Staff was friendly and helpful."

    bin

    |

    January 13, 2021

Property ranking|Compared to 2,627 Penang properties
See all rankings
Room size
57 sqm.
Service score
8.6/10
Cleanliness score
8.7/10
Value for money score
8.3/10
Bigger than
96
%
of Penang properties
Better than
94
%
of Penang properties
Better than
94
%
of Penang properties
Better than
92
%
of Penang properties
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Overall rating:

8.5

Excellent
3,032 reviews
Cleanliness
8.8
Facilities
8.5
Location
8.1
Read all reviews >
What travelers say they love:
Great hotel, Large rooms & very comfy bed .
Sharifah from Malaysia
Family with older children
More about DoubleTree Resort by Hilton Penang

More about DoubleTree Resort by Hilton Penang

If what you are looking for is a conveniently located Resort in Penang, look no further than DoubleTree Resort by Hilton Penang. Only 31 kilometers away, this 4-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

A perfect family resort offering a unique Kids’ club with exciting signature activities, a Makan kitchen restaurant taking you on a journey through Asian cuisine. Relax after a long day of exploring at Axis Lounge where you will be able to sample signature cocktails or enjoy a delectable high-tea set carefully put together by the chefs. Enjoy breathtaking views of the ocean from balconies furnished with sundeck chairs and dining tables, perfect for a private dining venue.

DoubleTree Resort by Hilton Penang is home to 316 bedrooms. All are tastefully furnished and provide such comforts as LED televisions, bathroom phone, slippers, sofa, and lush towels. The hotel offers many unique recreational opportunities such as fitness center, outdoor pool, spa, massage, and children's playground. Whatever your reason for visiting Penang, the DoubleTree Resort by Hilton Penang is the perfect venue for an exhilarating and exciting break away.

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Most talked about facilities

Breakfast

62 mentions

Swimming Pool

47 mentions

Housekeeping

29 mentions

Beach

16 mentions

What they offer

10.0

Exceptional

"Beach was nice.breakfast was plentiful"

ernie

|

January 1, 2021

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Vegetarian
Gluten-free

Restaurants on site

Makan Kitchen
Cuisine:Local, Malaysian
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of DoubleTree Resort by Hilton Penang from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.8
Facilities8.5
Location8.1
Service8.8
Value for money8.5
High score for Penang
Rating
9+ Exceptional (538)
8-9 Excellent (168)
7-8 Very Good (194)
6-7 Good (84)
<6 Below Expectation (146)
Time of the year
Mar - May (234)
Jun - Aug (354)
Sep - Nov (282)
Dec - Feb (260)
Don't miss out!Users are booking a place in Penang every 1 minutes on Agoda.com
All guests (3032)
All room types
All languages

Show reviews that mention 

Showing 1130 verified guest comments
12345
8.8
Excellent
Ragunandhan from Singapore
Couple
King Deluxe - High Floor
Stayed 2 nights in September 2019

Excellent hotel with Amazing Ocean Views ! ”

The hotel is located right in front of the ocean and has good sea facing rooms with balcony etc. We actually booked a King Room with Balcony and High Floor (As mentioned in Agoda booking). The picture shown in Agoda for this room had a full ocean facing room with a good balcony. However, while trying to check-in the hotel staff mentioned that my booking had only king room with balcony on a high floor (but doesn’t mention ocean view and has only hill view for they weekend). I specifically booked that category only for the ocean view. So, we had to top up extra for a Terrace Suite Sea View Room, which had a huge terrace balcony with amazing ocean views. We literally did not want to go our t of our room. The house keeping was excellent and prompt. We had ordered dinner to our room on the the first night of our stay. The room service took 1 hour and 10 mins to send the food and also called after 1 hour mentioning they didn’t have one of the item I had order an hour ago. I was completely disappointed and was so angry due to my hunger (hangry). However, during the next day at breakfast, the food and beverage manager at the Mr. Baharin Burhan identified us with the rooms number and apologised in person for the delayed and offered a complimentary meal to make it up for the delay. The service of the staff was excellent. They are always smiling and willing to listen to your problem if you encounter one and eager to help you out with anything. Great hospitality and location. Will definitely stay with Doubletree Resort by Hilton, Penang soon. Highly recommend 👍🏻

Reviewed September 24, 2019

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10.0
Exceptional
NORITA from Malaysia
Family with young children
Twin Guest Room
Stayed 1 night in December 2019

I Love Everything!”

Good day.. i love this hotel so much! Other than Mangala Resort, DoubleTree Resort By Hilton Penang now became one of my favorite hotel.. nothing to complaint coz everything is almost perfect :) I want to thank this hotel for making my stay a memorable one.. it's my wedding anniversary actually & i just asking the hotel to provide a slice of cake to surprise my husband.. end up, they deco the room beautifully with fresh rose petals & it's FOC.. all that beyond my expectation.. tq so much! definitely we will come back again someday :)

Reviewed December 09, 2019

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9.6
Exceptional
MOSES from Singapore
Group
Twin Guest Room
Stayed 2 nights in April 2018

Everything, So Brand New!”

The DoubleTree Resort by Hilton Penang is a mere 45-min drive from the airport. Located just by the beach, the hotel is very much accessible by nearby Georgetown. The lobby is huge and spacious, and facilities such as the gym and swimming pools, inviting. I was assigned a corner room, which was larger than other hotels of similar tier. The interior design was very modern, with nice finishing touches such as USB charging ports and a variety of lighting options. Overall a pleasant stay, made even better with attentive and friendly staff.

Reviewed April 23, 2018

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9.6
Exceptional
Chee from Singapore
Couple
King Deluxe Room Balcony
Stayed 2 nights in January 2019

Excellent service! ”

Excellent service since we step into the lobby with complimentary warm cookies and it was delicious! And it was my gf birthday, requested some surprise. Open room door saw swan decor with birthday wishes on the bed. More than I could ask. Two birthday cake on day 1 and day 2 after we when back to the hotel, much surprise! And didn’t expect this much! Really appreciated it! However I did requested for high floor room with sea view but what we got in the end was at 2nd floor with partially sea view. And the room was a little dirty and dusty with spider web at the corner. But in the end it was a excellent experience staying at Doubletree Penang by Hilton. Me and my gf love it very much! Great job Doubletree Penang and Hilton!

Reviewed January 23, 2019

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9.6
Exceptional
Ching from Malaysia
Couple
King One Bedroom Suite Balcony
Stayed 4 nights in February 2020

Quiet Getaway”

This hotel is marvellous for a quiet getaway from city. Location is away from bustling traffic and located midway between Georgetown and Batu Ferringhi. Nice calming ambience and well taken care by their well trained staffs. Room was spacious and view from balcony towards the sea was what i needed for a break. Preferably if you drive your own car as you need to travel out whenever you feel like having local penang foods. This hotel comes with ample multistorey carpark. On the side note, it does not have a private beach, so we spent most of our time at the swimming pool whenever we wanted to swim. Definitely worth visiting again if i need a quiet getaway.

Reviewed March 26, 2020

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10.0
Exceptional
Chang from Malaysia
Couple
Twin Guest Room
Stayed 1 night in June 2019

A resort that truly live up to the Hilton name”

Excellent & speedy check in service handled by floor manager of the day Miss Shalini. They spotted us when we came in from the car park carrying our luggages and spot on attentive. Welcome cookies were warm, luggages were handled and delivered to our room in a speedy manner. She was informative too in suggesting our best mode of transportation to another location in Batu Ferringi which we were supposed to attend a wedding dinner that day. Love the pool side, pool side service and also the next morning buffet spread in terms of varieties and tastiness. Room and toilet were very clean although there's a small bit of stain on the window curtain but it's not really our concern as it is understandable that we were in this place during one of the peak holiday weekend of the year. Air-conditioning is cold enough and perfect for me. Love how the Careline provided me with a complimentary shaving kit when I told them my shaver was broken on the morning. Not to mention some of the toiletries provided are Crabtree & Evelyn products. Overall we give this resort a 10/10 for our stay here. Definitely it live up to the Hilton name and standard. Will come back again if we are going to Batu Feringgi for a getaway.

Reviewed June 11, 2019

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9.2
Exceptional
Eng
Couple
Twin Guest Room
Stayed 1 night in June 2019

Spacious room. Nice Ambience”

The hotel is located in a quiet area within Batu Ferringhi. The room is very spacious and the bed is very comfy. But the quantity of the shower gel and shampoo provided is too little. Not quite enough for 2 persons. If the hotel could add a coffee table in the room that would be perfect. Overall the ambience of the hotel is very nice and very resort feel. Building and furnitures are well maintained. Cookies provided by the reception upon check in is yummy.

Reviewed June 23, 2019

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10.0
Exceptional
Clifford from Malaysia
Family with teens
King Deluxe Room Balcony
Stayed 3 nights in January 2020

Wonderful staff and service”

The hotel is very nice, as we knew from our previous trips, but on this visit, the staff were so welcoming and friendly to our family. From arranging the New Year Eve dinner to ensuring we had comfortable rooms close to each other, to the helpful and hardworking housekeeping staff, we were well taken care of. Thanks to Mr Karim, the General Manager, Mr Bob, Mr Baharain, and all the restaurant staff for making us feel at home. We will definitely go back to Doubletree Hilton in our next trip to Penang

Reviewed January 29, 2020

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10.0
Exceptional
Kay from Singapore
Couple
Terrace Suite Sea View
Stayed 2 nights in September 2019

Exceptional stay & service”

Stayed: 2 Night, Sky Terrace Suite Thumbs up: Chris meeting us upon arrival at the lobby & gave us speedy check in. Ensuring us for a room as we were early. Went for lunch & chris met us at the hotel’s restaurant( makan kitchen) personally to pass the room cards to us ensuring everything is all ready. Shanaka: for always checking up on my partner & i. Asking about the quality of the food & remembered that we didnt finished our nasi goreng even asked if there was something wrong. Went the extra miles to find a florist near the hotel that i could arrange for flower delivery for my partner. Beautiful room, nice view. Warm staffs from start to end. Truly a DoubleTree standard. The best DoubleTree in Malaysia. Staffs from JB & KL should learn from Penang as staffs here are way more warmer & friendlier.

Reviewed September 28, 2019

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10.0
Exceptional
Muhammad from Malaysia
Couple
King One Bedroom Suite Balcony
Stayed 1 night in July 2020

Beautiful Hotel, Beautiful Memories”

I booked for a One Bedroom Suite with Balcony and I got a spacious room complete with the view of Batu Ferringhi Beach! The location of the property is spot on. The building looks proud from afar and the inside reflects the outer image. I love the mattress and pillows, they're so comfortable. The bathroom and toilet are nice too. I will definitely come again when I visit Penang in the future. Thank you agoda!

Reviewed July 11, 2020

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8.8
Excellent
Ing from Australia
Couple
King Deluxe Room Balcony
Stayed 2 nights in February 2019

Good location”

We stayed tonight in DoubleTree Resort. It was relaxing, not too far from the night market, but its a bit distance from Penang town.

Reviewed April 12, 2019

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9.2
Exceptional
PUI from Malaysia
Couple
King Guest Room
Stayed 1 night in June 2018

New hotel near a small beach”

New hotel by a small beach but it isn’t at the central part of Bath Ferringhi beach where the night markets and most of the restaurants are. Need a car to go around. Room is spacious and clean. All staffs are friendly and good. Nice pool and have an overhead bridge to cross the road and access the public beach. Breakfast was okay. Nice place to relax for a day or two. Cons : Pillows in the room are really too too soft. Bad night’s sleep due to that.

Reviewed June 03, 2018

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8.8
Excellent
Fionie from Singapore
Group
Twin Guest Room
Stayed 1 night in January 2018

Friendly staff, Clean Rooms”

Loved the friendliness of the staff, cleanliness of the rooms and the amenities. Beds were large and soft. Towels were soft and new too. The only draw was that there was an error in the card system causing us to be locked out of our room and even the master card couldn't work. They had to get a machine up to reset the card system. Location is about 2km from the Batu Ferringhi Night Market and i didn't spot much shops or restaurants beside the Resort. But as I rented a vehicle, travelling wasn't an issue for me. Loved the quiet and peaceful surroundings. Overall, a good stay in terms of cleanliness and service.

Reviewed January 27, 2018

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10.0
Exceptional
Adam from Malaysia
Family with young children
King Guest Room
Stayed 1 night in October 2020

Simply the best”

Nothing much to say other that giving DoubleTree Resort by Hilton Penang a 5 stars

Reviewed October 21, 2020

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8.0
Excellent
Azran from Malaysia
Family with young children
King Deluxe Room Balcony
Stayed 1 night in September 2018

Change for the Better”

The last time I stayed at the hotel, it was named the Hydro Majestic Hotel. My experience at the time was not good and I've told myself that it will be the last time I stayed at the hotel. Many years to the present time, I was pleasantly surprise that the Hydro Majestic Hotel is no more and Double Tree by Hilton has taken over. 9 September 2018 was my 13th wedding anniversary and I told my wife that we might want to give the hotel another chance. I knew I was up for a surprise when I reach the hotel and I didn't disappoint. There was a total 360 degree change from the moment I arrived to the moment I checked out. To name but a few, the hotel reception has delightfully moved to the front, The swimming pool has totally change (approved by the kids) and even though we did booked for the "top of the line" room, our room was beautiful (approved by the wife). Its not just the structure had change for the better, but the staff as well. I was greeted by your staff by the name of Nita.

Reviewed September 12, 2018

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8.8
Excellent
Huey from Malaysia
Group
Twin Guest Room
Stayed 2 nights in December 2020

Excellent”

Service is great, room is clean and comfy, however beach was a disappointment. Beach had a lot of rocks and shells. It was also a very crowded time (year-end), and even swimming in the pool feels super crowded. To be honest, I expected better since it is holding a Hilton brand name, and it's a 5-star hotel. Location is a bit far from the center, but just a short drive will get you there. Granted, I got it at a discounted rate, and what I got matches the price I paid. But if I were to choose again, I will probably have selected a different hotel for comfort and relaxation as that was the purpose of my visit, even if I had to pay more or double the price. Just kinda weird that we had to pay for parking even though we are staying in the hotel (am not complaining cause it's not expensive - only RM3/day, just out of the norm). So will I recommend this venue? Yes, if you are looking for a good deal with great service and a decent room, but no if you are looking for a really relaxing and comfortable trip.

Reviewed January 03, 2021

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10.0
Exceptional
YI from Malaysia
Family with young children
King Deluxe Room Balcony
Stayed 2 nights in June 2019

A gem!”

1st time staying here and I can guarantee there will be more stays here in the future! Great hospitality, my 3yo boy lovee the kids pool area(and the complimentary cookie!), spacious and comfy room, good location (relatively nearer to town compare to other Batu Feringgi hotels of the same value). Beach is just across the road. It was nice and quiet when we were there.

Reviewed July 03, 2019

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9.2
Exceptional
Aishah from Malaysia
Family with young children
Twin Guest Room
Stayed 2 nights in March 2019

perfect for family with small children”

being a hilton honors we got upgraded eventho booked thru Agoda, the room is big enough to have 2 babycot and a king bed and since its my husband birthday they were kind enough to prepare a small cake in the room for him. 25% discount on buffet breakfast and saturday night bbq was awesome, Makan Kitchen never disappoint. my kids love the pool and kiddy pool, barely left the pool.

Reviewed April 02, 2019

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9.6
Exceptional
Stevie from Malaysia
Couple
Twin Guest Room
Stayed 1 night in November 2018

Best place to relax and easy accessible to beach”

Very close to the beach, and the teddy museum. Free cookies provided upon check-in, very warm kind of welcome gift. Hotel room are very clean and neat, without any smoke smell. Given Crabtree and Evelyn as toiletries material, very much appreciated it. Overall experience was 90% !!! Give 10% for future room for improvement. Keep it up Hilton Hotel. Will recommend more friend to stay here whenever they are in planning to stay for short vacation in Penang.

Reviewed November 25, 2018

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10.0
Exceptional
KABILAN from Malaysia
Family with young children
Twin Guest Room
Stayed 1 night in March 2020

Above expectations!”

This will be my choice of hotel for coming visits to Penang. i was mesmerized by how beautiful and luxurious the hotel is. Such a class ! The hotel staff on the other hand were so friendly and helpful and always with a smile. The breakfast is a must as they serve local Malaysian cuisine and its delicious to be honest. The room is very big for all four of us , the shower is cozy and we have a sofa bed. The swimming pool is huge and has two kids pool. also, to my surprise, they also have a linking bridge that will take you right to the beach from the hotel. how cool is that ? I've been to Penang many times before, but this hotel is one step above the rest and im definitely going to recommend to all of my friends.

Reviewed March 12, 2020

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