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Had booked a 2 bedroom for vacation with my mum and my brother for our vacation to Dubai. Was warmly welcome at the reception where we were explained to the facilities. Very impressed by the service level when checking in. Very clean facilities and staff was prompt to our request whenever we had one. Hotel was also near to Dubai Mall. The only downside is the construction which is going on around the hotel location which make it a bit challenging to locate by the Taxi Drivers. Be wary when taking taxi back to hotel from Dubai Mall as the drivers are likely to be unhappy due to the close proximity to the hotel. We avoided the walking option due to the on-going construction in the area.

Had a 3 day stop over in Dubai and very pleased with my stay at this hotel. It has excellent services with attentive reception friendly staff and quality attention to rooms and close location to Dubai shopping mall and sights nearby . The short walk to Dubai mall made the location ideal to access great eating and taking in the sights . The mall allows you to comfortaly spend hours here with the ability to pop back to the hotel if required ! We did the Arabian desert tour which was good value for money ...four wheel drive was the highlight and fun way to see the desert with a good dinner and show at the campsite . Al Murooj Rotanta was perfect choice .....beautiful pools and buffet breakfast was plentiful . Hotel won't disappoint ! I was travelling on my own but family members joined me the next day and we were given rooms next to each other ,so made life that bit easier . Loved my treats of dates and chocolates that awaited me in my room on return from big days out being a tourists

Located in Downtown Dubai, the Ramada Suites were fantastic! Restaurants are expensive in Dubai, so it was great having a fully fitted kitchen with a washing machine & dishwasher. They also provided us with tea & coffee daily as well as shampoos etc. In addition, they provided us with toothbrushes, sewing kit & a razor (great for the forgetful traveler!) The view from our room was phenomenal! It overlooked the musical fountains, and was right opposite the Burj Khalifa. The hotel offers a free shuffle to the Dubai Mall, but not frequently enough. However, it is a pleasant 10 minute walk, if you don't mind the scorching sun! They did say you had to catch a taxi if you wanted to get to the Emirates Mall (about 30 Dirhams) but you can catch a train from the Dubai Mall for 6.50pp. I rate this hotel 4 out of 5 stars, and the only reason I would have given 4 and not 5, is because the shuttles do not run frequently enough (there is only 1 shuttle to Jumeirah Beach @ 1pm - who would want to go to the beach in the midday heat is beyond me!) but you need to find your own way back home. It would have been nice to have a shuttle to the Burj Al Arab & Atlantis (even for a nominal fee). Otherwise a great hotel, and probably the nicest thing about our trip. (PS : The dining got 3 - working on an average because we actually didn't eat at the hotel restaurant)

We had a terrific stay at M Hotel Downtown. The moment we arrived we were greeted by friendly staff who upgraded our rooms to allow adjoining access. The rooms were clean, spacious and very appealing. The location of the motel is excellent right in the heart of Dubai only minutes to the Dubai Mall and the Burj Khalifa... Thank you for a wonderful stay would highly recommend to anyone looking to stay in Dubai

Everything in Dubai is expensive, but if you can afford this hotel, don't think about it - just book it! Excellent modern hotel, with more-than-amazing views of Downtown Dubai and Burj Khalifa. Location great as well - close metro station and short tunnel walk to Dubai Mall and Burj Khalifa. And as a bonus, they were nice to let me in the room at 9AM after red-eye-flight. Great staff!

Hi, Even before I start, would like to especially mention Mr. Ashraff, Mr.Pamukcu and Mr. Jeewaka for the one of the best hospitalities I have seen. These guys are just terrific and amazing people. They sorted out everything that we needed in the best and most subtle way possible. The 3-bedroom Khalifa view suite is by far the best view we can get of burj Khalifa throughout the city. The location is apt and very near to the mall. The serenity of the apartment, I throughly enjoyed It. The staff was in plenty and always were helpful. We being a group - they provided the best services and left an impeccable experience. We stayed there around for new years and even being full the services were apt and on time. I'm looking back to stay at the property very soon and probably on my every visit to Dubai. Highly recommend it to any traveler. Special thanks to ashraff and his team Thanks Rajiv Kammili

we stayed at the hotel for a week and loved our experience. the hotel itself resembles a palace from 1001 night. for those who have been to the madinat jumeirah, this hotel is like it's sister. but what makes it better, that it is newer, has access to the dubai mall and close proximity to the dubai financial centre. it also has a lovely souq (arabic market) nearby, where you can purchase souvenirs. the rooms are cozy, clean and tidy. the housekeeping service is good. the hotel also has a very nice outdoor pool area, with a views of the burj khalifa. we have booked the fountain view room and we truly enjoyed watching the fountains everyday, from our window! marvellous beauty! the only downside of our experience was the fact, when we firstly checked-in, we were assigned to a room on the first floor. which itself was lovely and the views were pretty good. but the hotel seem to have a problem with ants, as the first night we woke up after feeling little stings and bites of the insects. after contacting the front desk they've given us another room on the 3rd floor, which was great, most importantly without ants. the gym is small, but really well equipped, with 3 treadmills, couple of bikes and other workout machines. it even has some fancy training equipment, that apparently robbie williams uses for his weight-loss, so you might want to check that out :) overall i would recommend the hotel to any type of traveller!

This is a great 5-star hotel with good location, direct access to Dubai Mall, one of the largest malls in the world. I got lost several times. This hotel is belongs to the EMAAR group and has another hotel called The Address Hotel downtown. The hotel I stayed is the Address Hotel Dubai Mall in downtown. This is a bit confusing even to the driver. This hotel has direct access to the Dancing Fountain and the Souk. The room is spacious, clean and well equipped. They even put an nespresso machine in the room.

What a great hotelVery elegant and cozy hotel. Rooms and facilities are spacious and they smell really nice. Location is great in the heart of downtown Dubai right next to Dubai mall and Burj Khalifa. The staff are amazing and always serve with a smile. They have the best Arabic coffee and dates I have ever had in Dubai. Value for money is very good.If you visit look for Abu Yusuf to serve you coffee.

Bang opposite Burj Khalifa metro station Exit-3. But a good 1km skywalk to Dubai mall/Burj khalifa. The 1 BHK I stayed, had partial views of Burj & fountain, though another building in-between. Very Clean, new & maintained premises & hassle free check in/out by Bobur, Sheena & Edwin. Daily cleaning at an extra big cost (though you may not need it for a 2-3 day stay) & they ask for deposit of AED 2000 (negotiable). One bedroom (like a suite) at the price of a hotel room.

A discount was given as a token of appreciation as we had the hassle of having to wait 6 hrs after check in time (12:00) eventually after 5:45 pm. A 2 pm checkout was already agreed to by 1 'manager' earlier that day when we were waiting in the lobby of the building at 11:30 and told the room wouldn't be ready until after 1 pm, as it was still occupied. However when we finally got to the room and wanted to take a shower we have noticed that the hot water boiler had been turned off, which judging by the water temperature seems to indicate this had been switched off days and days earlier. As we had to completely change all the arrangements we made for that day to the next day I asked for a later check out of around 7 pm, initially Feroz was helpful and told me he needed to check but then shortly afterwards he told me we needed to check out at 12:00 noon and not the 2 pm as agreed earlier by his colleague/little helper. A reply to his email was then ignored. This is a residential property and the security and concierge are not happy with this being used as a hotel arrangement, therefor we we not allowed to go up to the room without the owner being present to let us in. Any price for this apartment is still too much for the lack of organisation and service one receives from this organisation. Very very disappointing.