Very good 7.6
Based on 11 reviews

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About this property


Named by "Conde Nast Traveler" as one of Mexico's top resorts, this all-inclusive property promises unlimited luxury in a spectacular setting. The resort is set on the oceanfront in 71 acres of natural beauty, surrounded on three sides by the Caribbean Sea. A number of family-friendly activities are available at the resort including snorkeling and scuba lessons, yoga, cooking classes, and the ocean trampoline. At night, guests can participate in moonlit theme parties, watch a movie on the outdoor screen under the stars, or shop at the craft market. The resort also offers guests the opportunity to swim with dolphins for an extra charge, an unforgettable experience that should not be missed. Try something new at every meal when dining at one of the four international restaurants. Dreams Cancun Resort & Spa All Inclusive is exactly that - a dream come true.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Bicycle rental
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Nightclub
  • Private beach
  • Spa
  • Swimming pool [outdoor]
  • Tennis court(s)
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Kids club


  • Elevator
  • Facilities for disabled guests
  • Pets allowed
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 10.0 km
Number of Restaurants: 4
Number of Rooms : 376
Room Voltage: 110
Time to Airport (Minutes): 25
Year Hotel Last Renovated: 2005
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Recent customer comments

Filter by traveler type
Very good

based on 11 reviews
  • Cleanliness 7.8
  • Location 8.7
  • Room Comfort/Standard 7.1
  • Service 7.5
  • Value for money 6.9
  • Food/Dining 7.6
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George from United States
Solo traveler
Club Ocean View
Stayed 5 nights in March 2014
Food entertainment location
Great the taxis tho were all trying to steal from you
Reviewed March 28, 2014

DING from China
Deluxe Ocean Front
Stayed 5 nights in October 2013
Horrible experience with staff, rude
I will never never ever go to this hotel again. Terrible experience with one staff who made me almost missed my flight back to USA.
The first few days were fine but the last day at the hotel was a nightmare. The hotel staff was very rude and very irresponsible. She did not offer me any help at all, instead, she did not even care when she knew I was in a hurry to catch the flight. Worst bad experience with Agoda. I will NEVER NEVER EVER go to this hotel again. And BTW, I am going to tell all my friends not going to this hotel. Imagine your wonderful vacation/ resort trip or your terrific honeymoon is destroyed by bad hotel staff, how do you feel? Also my friends had much better service with a much lower price in nearby hotels at the same time.
Reviewed October 31, 2013

Justin from Australia
Deluxe Ocean Front
Stayed 3 nights in June 2013
amazing hotel, friendly staff
restaurants, location, beach
the rooms are amazing and the hotel itself has heaps of bars and restaurants. there is a lot you can do just at the hotel and it is all inclusive. we really enjoyed our stay
Reviewed August 23, 2013

Gilbert from Canada
Solo traveler
Deluxe Ocean Front
Stayed 7 nights in June 2013
Friendly staff, quality service
Food, night activities, beach
The food, the service, beach, night life activities, friendly staff and large comfortable room all made this stay very enjoyable and would recommend Dreams Cancun to everyone I know.
Reviewed June 21, 2013

Yang from United States
Family with young children
Deluxe Ocean Front
Stayed 3 nights in May 2013
buffet,view and convenience
Reviewed June 06, 2013

YAO from Canada
Family with young children
Deluxe Balcony
Stayed 2 nights in February 2013
a great family type hotel
nice location
Overall the hotel is great, the food is great, service is good, the room is okay, for the price one is paying, there are lots of other options.
Reviewed February 14, 2013

justyn from Australia
Solo traveler
Stayed 5 nights in March 2012
Great location
All inclusive
great resort with an allinclusive package allowing you to eat, drink and relax. the major issue i have with this hotel is the wifi which is provided at an additional cost. the wifi does not work!
Reviewed March 20, 2012

Peng from China
Solo traveler
Club Ocean View
Stayed 5 nights in February 2014
海景 饮料 客房服务
这家酒店三面环海 所以所有的客房都能看到海景 非常赞。食宿全包的酒店,饮食很不错,亚洲餐厅的抹茶冰激凌味道很好。
Reviewed March 08, 2014

Xueyi from United States
Family with young children
Deluxe Balcony
Stayed 6 nights in December 2012
Reviewed December 31, 2012

Alexey from Russia
Solo traveler
Deluxe Ocean Front
Stayed 3 nights in March 2014
Совсем не luxery
Скучно, дорого и далеко
За 320 долл. в сутки вы получаете отель 70-х годов постройки с отделкой в стиле лестничных площадок хрущевок. Стены - грубо оштукатурены (наброс цемента веником) без выравнивания и окрашены масляной краской. Пол в коридоре тоже цементный, покрашен красной краской - как в бомбоубежище. Воздуховод кондиционера ночью протек и залил шкаф с одеждой и сейф с паспортом! Потоп не убирали и не чинили кондей аж 5 часов! Еда обильная, качество среднее. Алкоголя не жалеют, видимо, чтобы народ проще воспринимал действительность.Много русских, на ресепшене даже держат русскоговорящую мексиканку, а в турагентстве у входа турами на руины торгует блондинка с украинским выговором.
Reviewed March 30, 2014


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