Dua Sentral Suites
No 8. Jalan Tun Sambantan, Kuala Lumpur Sentral, Kuala Lumpur, Malaysia, 50490 - See map
Conveniently situated in the Kuala Lumpur Sentral part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Facilities
Car park
Elevator
English
Malay
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Zombieland”
if u want this place to work like 5 star. U will have to pay the 5 star price. but with 100++ per night. it was a splendid experience for us to have a great facilities all by ourself, its like a zombieland without the zombie, its a good thing! :)
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Spacious room ”
Spacious room and easy access to central KL
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Good Suite Poor Management”
I stayed this hotel everytime i travel to KL with my family. My last stay was 2years ago. This might be the last time i will stay there. Poor management caused a High Class Suites Hotel with a budget hotel service. I went back to the hotel in around 12am after meeting my friends, i nearly cant go back my room due to a faulty lift. They let the faulty lift operates without power off it & nobody was on duty that time. I walk around & search for help, what i found was only a sleeping security outside the lobby. Last i have to go in the faulty lift & make it to another floor before i can goes in another functional lift. Really a bad experience!!
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Horrible Service and Super expensive parking. Literally nightmare”
We used to love the Dua Sentral Suite but apparently they have change their management. The reception is empty, only ONE miserable counter. No room service, basically nothing. And on top of that, we have to pay the normal rate parking which we were not informed when we book the room. Horrible experience.
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Good Suite Poor Management”
This WAS a good suite hotel that had the management changed to a small management company, hence where all the problems would come. Check-in was complicated, as well as parking. You basically choose this just for the room size.
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Facilities 4 star, services 1 star.”
Pros: spacious room,hv microwave,washing machine and small kitchen,iron. Hv small store to buy snacks but a bit expensive. View is superb! can see kl tower. super nice. Cons: Hv TV but NO CHANNELS, no telephone (basically no room service), lobby is hot. During night it was like no one is there. So empty. I think I just paid for the spacious room,view and microwave. (No cup or small plate tho) The check in n check out was fast. Remember to ask for parking resident pass before park ur car, if not u hv to pay according to the normal rate which can be costly. Recommended? Not really.
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There was two TV set but no Channel. Hotel under renevation”
There was two TV set but no Channel. Hotel under renevation
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Good Staff Thomas Good Location”
Has everything nice in terms of decors and such as a suite. But totally horrible house keeping. Wont stay here again.
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Splendid place to stay”
Very comfort place to stay
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Not worth to stay”
1. I reach at 8.30am, there is no staff, asked the transportation kiok, he told us staff will start working on 10am. 2. Staff promise to give us for free parking when at 10am, but when reach the time for check-in, there is out of the parking card, so we have to pay RM 25 for the parking fees. 3. Given us a room which is Air-con out of service, but last have changed room for us. Advise: Please don't go for this Suites, looking at the picture, totally will out of your expectation.
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not bad choice ”
reception not work 24 hours i was left key of door inside room, while i contacted the reception, no one pick up my call. so i decide to move stay another hotel, it was so wasted money
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Very bad. ”
I cannot asceed to my rooom from 2.30 am to 7.30 am because i forgot to bring my room asceed. The receptionis counter is close from 2.00 am to 7.00 am. This a very bad hotel service without reception counter at midnoght.
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value for money”
good hotel but very quiet
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Second zombieland visit”
Its like staying at luxurious merriot after zombie apocalypse . No one is around to attend u but the facilities are amazingly still working. We love the pool 😬
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Nice ”
Clean room
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Worst ever”
I'm reach quite late, only a Nepalis Security guy working by the security post, asking my identification for booking verification.. It's took almost an hour to complete their procedures, then only he pass the room key..when I enter the room, there is no bath tower, no shower amenities etc..I'm travelling for 3-4 hours, reach there quite late, not been attended professionally, then some more expecting me to not taking a shower for the night..the towel only available by tomorrow..I called and has an argument with Agoda customer service, however things was not solve, I've to accept the fact that I've booked & Paid for this. My recommendation, Agoda should remove this property from their list.
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Overpriced”
There's no wifi but they don't mention there's no television either. The rooms were not particularly clean with hair everywhere. The outside of the windows were filthy. I was supposed to get a queen size bed but it was only a double. The location is quite isolated from everything. And it was certainly overpriced. In short, I would not recommend it.
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Scary, dirty, Expensive Parking”
not aware that the hotel had closed down. not well maintained, no amenities, parking made the room rate not worth to stay.
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Perfect stay..value”
Near town but quite a distance to access public transport
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Disaster ”
Whole hotel is running by 2 ppl, security, maintenance, housekeeping, administration not available. Hope they recover them self one day. Use to like the place before.
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