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Dubai Grand Hotel by Fortune
Dubai Grand Hotel by Fortune
Dubai Grand Hotel by Fortune
Dubai Grand Hotel by Fortune
Dubai Grand Hotel by Fortune
Dubai Grand Hotel by Fortune
Dubai Grand Hotel by Fortune

Removed from saved list

6.8

Good

901 reviews

901 reviews

Housekeeping3
Food & Dining2
Check in/Check Out1
See map

7.2

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Dubai Creek 8.5 km
The Dubai Mall 13.2 km
Dubai Aquarium & Underwater Zoo 13.4 km
Burj Khalifa 13.7 km
The Dubai Fountain 13.8 km
Wild Wadi Waterpark 24.4 km
Burj Al Arab 24.6 km
Ski Dubai 25.3 km
Dubai Miracle Garden 27.4 km
Atlantis Aquaventure Waterpark 30.5 km
Nearby landmarks
Dubai Airport Free Zone Metro Station 750 m
Al Nahda Metro Station 1.2 km
Al Qusais 1 Metro Station 1.3 km
Al Qusais 1.3 km
Stadium Metro Station 2.0 km
Lulu Village 2.1 km
Al Ahli Sporting Club 2.4 km
Madina Mall 2.4 km
Dubai International Airport 2.8 km
Al Qiyadah Metro Station 2.9 km

Dubai Grand Hotel by Fortune

Damascus Street, Dubai International Airport, Dubai, United Arab Emirates, 49185 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Dubai International Airport part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

740 meters to public transportation

Front desk [24-hour]

Airport transport

Currency conversion service

Complimentary WIFi in all rooms

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Exercise area

Sauna

Complimentary WIFi in all rooms

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Value for money6.9
Distance to city center5 KM
Location rating7.2
Nearest airportDubai International Airport (DXB)
Distance to airport2.8 km

Rooms available at Dubai Grand Hotel by Fortune

Standard Double
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Deluxe Double Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
Enter dates to see prices
Standard Double Room
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 25 m²/269 ft²
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Twin room - Single use - Superior
...
  • Balcony/terrace
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Junior Suite
...
  • Balcony/terrace
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Executive Suite
...
  • Balcony/terrace
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Single Room - Superior
...
  • Balcony/terrace
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Single room - Economy
...
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Dubai Grand Hotel by Fortune?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Dubai Grand Hotel by Fortune?

Dubai Grand Hotel by Fortune is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 75 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Dubai Grand Hotel by Fortune has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Dubai Grand Hotel by Fortune?

Start your mornings right, with the continental and buffet breakfast options offered at Dubai Grand Hotel by Fortune. There's an additional charge of 35 AED for adults and 20 AED for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Dubai Grand Hotel by Fortune?

Dubai Grand Hotel by Fortune features 3 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Dubai Grand Hotel by Fortune?

Dubai Grand Hotel by Fortune does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Dubai Grand Hotel by Fortune?

The closest airport to Dubai Grand Hotel by Fortune is Dubai International Airport, 2.7 km away.

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Explore the neighborhood

What people love about Dubai Grand Hotel by Fortune

  • 9.2

    Exceptional
    Location

    "Good location and hotel have multiple Restaurant's and nice ambiance"

    Robert

    |

    June 8, 2022

  • 9.2

    Exceptional
    Staff 

    "The hotel staff are pleasant and helpful which makes the stay easy."

    Supriya

    |

    April 4, 2022

  • 10

    Exceptional

    "The best And cheapest hotel"

    Zakaria

    |

    February 24, 2022

Property ranking|Compared to 3,505 Dubai properties
See all rankings
Cheapest price score
Room comfort score
6.5/10
Value for money score
6.9/10
Cleanliness score
6.8/10
Better than
97
%
of Dubai properties
Better than
94
%
of Dubai properties
Better than
92
%
of Dubai properties
Better than
92
%
of Dubai properties
Overall rating:

6.8

Good
901 reviews
Cleanliness
6.8
Facilities
6.5
Location
7.2
Read all reviews >
What travelers say they love:
Reasonable Hotel for the price.
Pradeep from United States
Business traveler
More about Dubai Grand Hotel by Fortune

More about Dubai Grand Hotel by Fortune

Dubai Grand Hotel by Fortune

Make everyday special with all that Dubai has to offer with a stay at Dubai Grand Hotel by Fortune. Dubai Grand Hotel by Fortune puts numerous activities at your fingertips, with its convenient location just 13.6 km from the Burj Khalifa.
Dubai Grand Hotel by Fortune offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Dubai is made even more convenient with the taxi and car hire services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace.
For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Dubai Grand Hotel by Fortune. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Dubai Grand Hotel by Fortune provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Some rooms at Dubai Grand Hotel by Fortune are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Dubai Grand Hotel by Fortune. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Dubai Grand Hotel by Fortune caters to its guests varied dietary restrictions with cuisine types such as halal available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub. At Dubai Grand Hotel by Fortune you can even have groceries delivered to your room with their convenient service.
Dubai Grand Hotel by Fortune offers unique recreational opportunities for all guests. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Challenge your travel group members or other guests to competitive fun, with the hotel's bowling alley. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't spend all your time inside while in Dubai! Be sure to visit The Dubai Fountain located 13.7 km away, an item on every checklist of those who travel to Dubai. Find that special item or souvenir that will commemorate your trip to Dubai at The Dubai Mall located 13.1 km away.


Reasons to stay here

Find rooms here that are cheaper than 97% of all other options in the city.
Compared to the city's accommodation options, this hotel scored higher than 95% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 94% of other accommodations in Dubai.

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Amenities and facilities
Good
Facilities

6.5

Most talked about facilities

Housekeeping

10 mentions

Internet

9 mentions

Swimming Pool

4 mentions

Food & Dining

3 mentions

Languages spoken

  • English
  • Arabic
  • Filipino
  • Hindi
  • Nepali

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Bowling alley
  • Exercise area
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Grocery delivery
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Accessible by elevator
  • Adapter
  • Additional toilet
  • Alarm clock
  • Baby safety gates
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Carpeting
  • Cleaning products
  • Clothes dryer
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Dressing room
  • Extra long bed
  • Fireplace
  • Hair dryer
  • Individual air conditioning
  • Interconnecting room(s) available
  • Iron and ironing board
  • Linens
  • Lock box in room
  • Locker
  • Mini bar
  • Non-smoking
  • Phone
  • Phone in bathroom
  • Pool facilities
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Sauna
  • Seating area
  • Separate dining area
  • Shower
  • Slippers
  • Smoke alarm
  • Smoking allowed
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Trouser press
  • Wake up call
  • Whirlpool bathtub
  • Wi-Fi
  • Wi-Fi [complimentary]
  • Wi-Fi [for a fee]
Food and dining
Breakfast options
  • Asian
  • Continental
  • Vegetarian
  • Buffet
Restaurants on site

Panorama Coffee Shop

  • Cuisine: Asian, Chinese, Indian
  • Menu: Buffet, A-la-carte
Location
Damascus Street, Dubai International Airport, Dubai, United Arab Emirates, 49185
Very good
Location

7.2

Airports

  • Dubai International Airport (DXB)
    2.8 km
  • Sharjah International Airport (SHJ)
    15.0 km

Public transportation

  • Dubai Airport Free Zone Metro Station
    750 m
  • Al Qusais 1 Metro Station
    1.3 km

Shopping

  • Dubai Spice Souk
    8.5 km

Convenience store

  • Zoom
    1.1 km

Cash withdrawal

  • ATM
    430 m
What's nearby

Popular landmarks

  • Dubai Creek
    8.5 km
  • The Dubai Mall
    13.2 km
  • Dubai Aquarium & Underwater Zoo
    13.4 km
  • Burj Khalifa
    13.7 km
  • The Dubai Fountain
    13.8 km
  • Wild Wadi Waterpark
    24.4 km
  • Burj Al Arab
    24.6 km
  • Ski Dubai
    25.3 km
  • Dubai Miracle Garden
    27.4 km
  • Atlantis Aquaventure Waterpark
    30.5 km

Nearby landmarks

  • Dubai Airport Free Zone Metro Station
    750 m
  • Al Nahda Metro Station
    1.2 km
  • Al Qusais 1 Metro Station
    1.3 km
  • Al Qusais
    1.3 km
  • Stadium Metro Station
    2.0 km
  • Lulu Village
    2.1 km
  • Al Ahli Sporting Club
    2.4 km
  • Madina Mall
    2.4 km
  • Dubai International Airport
    2.8 km
  • Al Qiyadah Metro Station
    2.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The hotel only accepts original passport, Original Emirates ID for UAE nationals and UAE residents, Original Driver's license for UAE nationals only and Original National ID for GCC country nationals for the check-in process.
  • Pets are not allowed.
  • A damage deposit of AED 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
  • As per local regulations, the hotel can only allow access to guest rooms only if the person has been preregistered on check in as an occupant and a valid ID is provided on arrival of the visitor. If the visitor does not have an ID, they can meet the hotel's guests in any of the public areas of the hotel.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee75 AED
  • Distance from city center5 KM
  • Travel time to airport (minutes)5

Extras

  • Breakfast charge (unless included in room price)35 AED
  • Daily Internet/Wi-Fi fee0 AED

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges6
  • Number of floors4
  • Number of restaurants3
  • Number of rooms 149
  • Room voltage220
  • Year property opened1998
  • Most recent renovation2014

Parking

  • Daily parking fee0 AED

Reviews of Dubai Grand Hotel by Fortune from real guests

Provided by verified guests of Agoda
Cleanliness6.8
Facilities6.5
Location7.2
Room comfort and quality6.5
Service6.7
Value for money6.9
High score for Dubai
Rating
9+ Exceptional (26)
8-9 Excellent (23)
7-8 Very Good (52)
6-7 Good (40)
<6 Below Expectation (106)
Time of the year
Mar - May (60)
Jun - Aug (41)
Sep - Nov (60)
Dec - Feb (86)
All guests (459)
All room types
All languages

Show reviews that mention 

Showing 247 verified guest comments
12345
9.6
Exceptional
ALIDA from United Arab Emirates
Solo traveler
Standard Twin
Stayed 1 night in August 2017

Very happy return-guest.”

Dubai Grand Hotel by Fortune offers the best value-for-money. Staff is absolutely amazing, the friendliest in the whole of Dubai and no request is too much! Although not a modern state-of-the-art facility, everything you need is right there. It is conveniently close to the airport (only about 10 minutes cab-ride at AED12.) The facility is licensed for liquor-consumption and the many restaurants in the hotel offer a great menu-variety. Best curry in Dubai was enjoyed at Desi Dhaba Restaurant, which incidentally has a great Lunch-Offer on a daily basis. Breakfast-menu is definitely for guests with and Indian-food palate and seems to not vary regularly much. Overall, great staff at this establishment makes this a return-to-destination, for sure!

Reviewed September 04, 2017

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10.0
Exceptional
WARREN from United States
Solo traveler
Standard Double
Stayed 1 night in December 2013

GREAT FOR REST”

RESTAURANT, SHOPPING, CLOSE TO AIRPORT.

I like this hotel because it is close to airport and the entire staff is friendly and kind. The hotel my was clean and comfortable. This hotel completes my visit each time when I'm in Dubai.

Reviewed December 13, 2013

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8.0
Excellent
Shawn from United States
Solo traveler
Standard Double
Stayed 3 nights in November 2013

Inexpensive, no hassle.”

Price, club and proximity to the Airport.

I have stayed at the Dubai Grand on several occasions and have enjoyed my stay each time. The staff is friendly and the rooms are reasonably priced.

Reviewed December 12, 2013

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7.0
Very good
YATIN from India
Solo traveler
Standard Twin
Stayed 2 nights in October 2011

Great Entertainment but Inconvenient location”

Good Service, Clean Rooms, Great Entertainment

excellent choice for business travellors. not recommended for shopaholics as the hotel is quite far from the busy shopping areas of deira and bur dubai. although plenty of in-house entertainment is available, one has to take a taxi for visiting any place. there is nothing available within walking distance. i was disappointed when 2 complimentory things which were promised on their website were not provided. there was no free airport transfers and no free shuttle service to city centre and shopping areas. however, the overall service offered was excellent.

Reviewed October 18, 2011

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5.3
Neecharl from Mauritius
Group
Standard Twin
Stayed 2 nights in December 2011

Average hotel and service”

Near to the airport

The purpose of my visit was only because i had to drop my mother at the airport early in the morning. Since i work for Rotana Group of Hotels i always stay in one of them whenever i am coming over to Dubai however as this time i was too late in doing the booking all rooms were sold out; I only manage to get a room at Grand Hotel Dubai. - I stayed from 29.12.11 until 31.12.11. I find the hotel very average. - At checkin i've never been in any hotel where the passport or ID of each person is collected. i would recommend a cash deposit system like most of the hotels in UAE does. - There is no safe in the room of a 3 star hotel, it's very inconvenient to go to the reception all time and keep things there. - Room is ok...however the soundproofing system of the club which is out near the pool area is horrible. i didn't slept any of the two nights. - Sound proofing in the whole hotel is a problem, i can hear what's going on outside. Housekeeping knocks at the next door room and seems like he is knocking at my room. - Breakfast is very limited in choice for people not coming from India. I do not expect a lot for AED 25 net but i least a decent breakfast. The watermelon in the fruit section was so watery, i wounder if it was still in good condition to eat!! - Checkout took at least 15 mins, since there was only one person working at the reception and i geuss lots of people were checking out at the same time. My bill was nil since i paid already online and breakfast was on cash basis but becuase the receptionist had to look for my ID it took time.

Reviewed January 03, 2012

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6.3
Good
Syed from Pakistan
Group
Standard Double
Stayed 2 nights in August 2013

Not too bad”

location and price only

It is not a a very good option to stay in Dubai Grand Hotel. Because as this hotel is 3 stat it should have the quality of 3 star hotel. Like the entrance area is very bad and overall environment of the hotel is not pleasent.

Reviewed August 14, 2013

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8.3
Excellent
DRAGAN from Croatia
Couple
Standard Double
Stayed 2 nights in February 2013

Not for full price”

Near airport

We stayed two nights with special rate from Agoda what was around 50% less than what is exposed on the reception and in the rooms like price per night...Only special price is reason why we can say- yes, it worth that amount... Basically, we have no complains..but no small towels in toilette, number of small details make hotel worst than actually is.

Reviewed March 01, 2013

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8.0
Excellent
jayakumar
Couple
Standard Double
Stayed 1 night in October 2018

Clean Hotel”

Hotel is very near to the Airport terminal 2. Near to the hotel lot of restaurants available, especially south indian restaurant. Nearby supermarkets are available. Rooms are big and clean. Room bed linen and towels are fresh. Hotel has lot of night clubs and bar near the pool area.

Reviewed November 11, 2018

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6.7
Good
Shawn from United States
Solo traveler
Standard Double
Stayed 2 nights in April 2013

I enjoy the staff and the value for my money.”

Staff. Night Club. Value

I always enjoy my stay at the Dubai Grand Hotel. It is a great value for my money and the staff are very helpful.

Reviewed May 10, 2013

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8.0
Excellent
Yusof from Malaysia
Couple
Standard Double
Stayed 5 nights in March 2009

Great hotel for the price”

the room is clean and tidy. the continental breakfast is good. the staffs are friendly. the hotel is close to the airport.
the bars are a little noisy.

the hotel is only 10 mins from the airport, not to worry about traffic jam. there are 2 supermarkets and restaurants nearby. the room is neat and tidy. the bathroom is clean. the continental breakfast is good.the staffs are friendly. we had an early check-in at 5.00 am on arrival.that was great!

Reviewed March 26, 2009

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10.0
Exceptional
Emmanuel from United States
Solo traveler
Standard Twin
Stayed 2 nights in March 2011

Nice Hotel”

The people that service you

the hotel had friendly and welcoming staff. they meet all of my expectation.it's a very exciting place, i enjoyed myself the moment i entered the entrance of your hotel, the front desk staff welcome me as if i were family, the food was delicious and enjoyable, the entertainment at the club was refreshing and relaxing,

Reviewed March 15, 2011

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7.7
Very good
Firas from Saudi Arabia
Family with young children
Standard Double
Stayed 3 nights in October 2012

Nice Hotel Good Stay”

Nice Big Swimming Pool

it is clean good service hotel the staff was friendly. the rooms view to the pool is nice from the balcony but there is 4 night clubs in the hotel which is too much I guess and the music noise stay to 3:00am. the hotel located in nice area very near to airport terminal 2 but far from hot activities like the Palm and Jumirah.

Reviewed November 03, 2012

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5.2
Devraj from India
Solo traveler
Standard Double
Stayed 1 night in November 2016

Awful Front Desk Staff”

Very Poor service from senior Reception Staff including the floor manager. The brash and arrogant behaviour of the senior female at reception was enough to spoil my trip to Dubai. Clearly indicative of the Hotels lack of attention to staff training. Unfortunately I was witness to many international travellers being treated very poorly at reception. The presence of Security staff pacing the corridor outside rooms was intimidating and uncomfortable. The rooms were clean and the ground floor service staff were very helpful and pleasant. The restaurant is excellent and the food (although specifically India cuisine) was great.

Reviewed November 21, 2016

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6.7
Good
Satoshi from Japan
Couple
Standard Double
Stayed 1 night in February 2014

Convenient”

close to the airport, nice staff, comfortable room

Our flight back home was 3 am, so we stayed at the hotel for quick sleep. It is convinient located close to the airport, taking around 20 min by taxi. Room is clean and staff is friendly. The price is fair. If you stay for stop-over or short stay, I recommend this hotel.

Reviewed February 05, 2014

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8.7
Excellent
Nitin from India
Business traveler
Standard Double
Stayed 1 night in September 2013

Good Locatipn, Good Breakfast, Comfortable”

Location-B/fast-Big Room Size

My experience was great , good place/ location/ b-fast But I cut 1 point as no individual safe box in each room and When I was checking out the unfriendly behavior of receptionist ... rest a great place to stay ... could be little more cheaper as compared to other hotels in same area.

Reviewed September 22, 2013

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5.7
Firdaus from Singapore
Solo traveler
Standard Twin
Stayed 5 nights in June 2012

A cozy & comfortable hotel”

Location near Airport & tourist attraction

This hotel is good & reasonable price. Regards on hot season, there is no cool water to bath From the tap directly is a boiling water. So we have to store it on a pail & bath after it cool. Overall it's a crowded hotel. Cheap & clean. Will change to others hotel when my next trip to Dubai.

Reviewed August 15, 2012

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9.0
Exceptional
Bernard from Ireland
Couple
Stayed 5 nights in November 2008

Dubai Grand Hotel”

Good Food, great for Indians. Good Service. Convenient Location for me at least.
Poor selection of cereals, especially for non-Indians. Had to change rooms as in the previous room (328) we could hear the thump of the music from the Dhaba at night, if the A/C was off.

You have to be Indian to enjoy your stay in the hotel. Being from India, I enjoyed the food, which was close to the home cooked experiece. On few occassions I had the family over to eat lunch and dinner and the service was great at par with the great taste of the food. The only dissapointing thing was the breakfast, there was a poor selection of cereals.

Reviewed December 16, 2008

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7.2
Very good
bijily from United Arab Emirates
Solo traveler
Deluxe Room
Stayed 1 night in October 2020

Extra payment for late join ”

I book the room for two , as per the booking condition the room can be occupied for two adults . While I am check in My friend was not join with me so I told them later he will join . Then I got informed by the receptionist that both shall be checkin together otherwise I have to pay 150 AED extra for late check the second person. This kind of requirement if the hotel shall be specially need to notify the guest while on the time of booking conditions otherwise it will not applicable

Reviewed October 24, 2020

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8.0
Excellent
Harish from India
Group
Standard Double
Stayed 1 night in December 2012

exclent”

big

hotel its very nice and esp Dhaba indian resturant in grand hotel clean and staff where honest also

Reviewed March 06, 2013

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6.7
Good
John from United States
Solo traveler
Standard Double
Stayed 9 nights in August 2012

its a descent hotel”

Lots of bars to choose from

there was lots of construction going on the 2nd floor where i originally was to be,however they made efforts to move me to 3rd floor where the audible noise was bearable and minimal and also kept me away from the noise of the bars at night,they treated me with respect,but few security problems was noted from my stay,trash runs-no shredded documents,they just threw the trash away,checking the people coming out after closing time were laxed only checking some(i witnessed)people driving out of the hotel parking garage too fast at night when people are dressed in dark black clothing,the security lighting in the entrance if the parking garage goes out @3am and futhermore no lighting to show where people are at/low visibility,and could be future problems for possible attacks on women,i witnessed and made mental notes,because i dont want no problems to arise,if I can help out I will,by noting weak points,also during my stay i did security checks around the perimeter at closing time and waited for all the women to come out and return to their vechicles vans etc and spoke to the security team there,but donot know if they actually noted any of my recommendations,nor do I know if the security cameras on ythe in/outside even works. It would be a good idea to put more lighting on the perimeter of the building to deter criminals,you have my email address,if you want to contact me personally-by all means go ahead.Also people on the outside of the building trying to sell me bogus i-phones,its your property,and they need to be driven away.Its an early sign of criminal activity.

Reviewed September 12, 2012

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