stuck in airport ”

Nice comfy mattress, clean facility , friendly staff, near gates, so very easy check in check out, used the whirlpool and sauna. pricey but ok for an overnight stay

Exceptional”

Great place when you have a long international layover and need the sleep. I was fighting a cold and being able to get a good sleep before my next 13 hour flight made all of the difference!

Exceptional”

Great staff and very good hotel

Perfect layover”

With a long layover in Dubai, and without complementary lounge access, we had the choice between buying lounge access or taking a hotel room. It was much cheaper to take the hotel room for 2 persons, which is conveniently located inside terminal 3 (on all concourses). We were met at the aircraft by a friendly staff member who guided us efficiently to the hotel. The room is fully soundproof, well-appointed and with all amenities you would need during the layover, a great shower, comfortable bed. The hotel is airside, so be aware that you do not have access to checked in baggage during the transfer. Only hiccup was a rather noisy aircon, which is a shame when you are in a soundproof room. You have access to live gate information on the TV in the room. I would definitely use this hotel for long layovers in Dubai in the future. Our layover was shortened by a delay so we did not have time to use the hotel spa or other facilities.

Exceptional”

Top hotel for weary travellers. Excellent service and very convenient for lengthy lay overs. Very clean and comfortable rooms.

Worth the money”

I had a 21 hr layover in Dubai and I just wanted to relax. The airport itself is chaos which is why I am so glad I booked the hotel. The staff was friendly and helpful. And the room was quiet. It’s perfect if you need to take a rest from all the noise below. The room was spacious and clean and room service was not bad at all.

Excellent for long layover”

We booked the hotel because we had a layover of 9 hours. It's very comfortable to stay in the airport without long transport to a hotel nearby. Easy excess to your connection gate and all shopping and dining options close by.

Experience ”

My parents were met by friendly hotel staff on arrival at Dubai International airport. They weee warmly welcomed and take. To the hotel. The room was very pleasant, well lit, and clean. Their was a fruit bowl on offer as well. Staff called to ensure we were awake for thwir ongoing travels. The wheelchair assistance was invaluable. My parents were delivered to their departure gate in a timely manner. I would highly recommend this hotel and service.

Location Location”

We had an 8 hour layover. It was well worth the stay. The room itself was okay, the ambiance was pretty stale. Only thing on the wall was a tv. There was a large window that basically was a view of more hallways. The best part was arriving at 23:05 and being met by hotel staff at the gate. They were extremely helpful with Check-in and going through the process from getting off the flight to the room.

Very convenient for long haul stop over with young children.”

We stayed here for a long haul stopover from Sydney to UK and back again. First time traveling with a young baby so we needed the break. We stayed in concourse B executive room. Met off the plane and assisted with baggage and through security which was very helpful, nice drink and cold flannel on arrival to the hotel. Room was huge and very clean, cot with sheets was there ready for baby. Staff were very friendly and helpful. The excutive club lounge was pretty good, its small and pretty basic, don’t expect 5* hotel style executive lounge. Food was nice, good coffee and great service. Would be better if they also provided lunch buffet too as you can be there any time of day, currently its just breakfast and dinner but drinks free all day. We did order some lunch for the baby using our discount card, omelette with toast came to about $12 AUD so reasonable. Coffee pod machine in room was fine, no kettle but was provided one uppn request. Would recommend for stopovers and would stay again

Good for Long Layover”

can take a quick shower (would be much better if the shower is stronger and hotter though) and rest for the connecting flight at a reasonable price. no need to go out of the airport, so the better for late night-eadly morning connection.

Excellent”

Only recommend hotel at Concourse A, the one at Concourse C is too old and the one at Concourse B not as good as A. Access can be confusing with more than one entry I certainly found it confusing at times, remember you have to go to the departure area for your food and it can be rather busy at the wrong time, I tried to get breakfast outside and encountered a mass of people at around 6:30 not good way to start the day. Advise room service for peace and quite.

If having a long layover”

Wonderful accommodations, if you have a flight to catch later on, and don't want to contend with having to go through airport security, airline and hotel staff were great in ensuring bag transferred on time and accurately.

Exceptional”

There was not enough advertising or directions to where the hotel was, after collecting your baggage ! It is in the airport do not go through customs !! Take the elevator to the second floor after baggage collection.

Too convenient to pass up”

My family had a 13 hour layover, so we booked the airport hotel. I was concerned about navigating the labrynthine Emirates terminal, but was happy to discover that they offer gate arrival service. We were escorted from our gate to the check in desk by a very pleasant and professional fellow. Our check in was quick and easy and, even though we arrived close to 1am, we were able to get some real food in the executive lounge. The room was comfortable and spacious. We particularly appreciated the massage chair after a long flight. We slept comfortably and were off on our next flight. It was so convenient and luxurious. A word of caution: our connecting flight took off from a different terminal and it takes a long time to get there - leave yourself lots of time if you have to switch.

Super convenient...once you find it!”

This is the perfect choice if you're transiting as you can avoid going through immigration. The main drawback is actually finding the hotel. There is limited signage in the terminal or even at the elevator to the hotel on the 5th floor.

AWESOME”

Perfect service A-Z from the seamless reservation/Meet & Greet/check-in to the check-out procedure. Helpful attentive staff. Amazing room (with massage chair!). Huge comfortable beds, fantastic breakfast (served by friendly waiters Allan and Mark). An absolutely perfect transit/stop-over hotel. Thank you!!!

OK and Convenient”

It's an airport hotel. OK for a quick snooze. Expensive but expected from an airport hotel.

nice and clean ”

recommended.

Perfect stop over at Dubai airport if you have an early connecting flight”

Great option if you have a longer stop over in Dubai, specifically if it overnight. I got greeted at my incoming flight and guided seamlessly through security and all the way through to hotel check in. Rooms are functional but clean and well designed. The gate of my connecting flight the next morning was just a 5 minute walk away form the hotel. It's not cheap, but you are paying for the convenience of a bed close to the gate.