Dukes Dubai, a Royal Hideaway Hotel

Dukes Dubai, a Royal Hideaway Hotel

Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates, 122898
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DUKES King Room - Bathroom Dukes Dubai, a Royal Hideaway Hotel
DUKES King Room - Bathroom
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    Lobby Dukes Dubai, a Royal Hideaway Hotel
    Lobby Dukes Dubai, a Royal Hideaway Hotel
    Swimming pool [outdoor] Dukes Dubai, a Royal Hideaway Hotel
    DUKES King Room - Bathroom Dukes Dubai, a Royal Hideaway Hotel
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    Swimming pool [outdoor] Dukes Dubai, a Royal Hideaway Hotel

    Guest reviews

    8.4
    Excellent
    /10
    (157 reviews)See what guests said
    9.2
    Exceptional

    "The place was nice and the service *****"

    mamadoe

    -

    September 6, 2017

    8.6
    Excellent cleanliness

    Property highlights

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    Excellent
    Location
    8.2
    See map
    Excellent location
    Nearby
    Popular
  • Palm Jumeirah180 m
  • Marina mall2.55 km
  • Le Meridien Mina Seyahi2.63 km
  • Aquaventure Water Park2.71 km
  • Atlantis2.74 km
  • Dolphin Bay2.83 km
  • Dubai Media City Amphitheatre2.9 km
  • Pier 73 km
  • American University of Dubai AUD3.14 km
  • Black Palace Beach3.15 km
  • Value for money8.1
    Distance to city center32.8 KM
    Location rating8.2
    Nearest airportAl Maktoum International Airport (DWC)
    Distance to airport25.3 km
    Select your room
    One Bedroom Apartment
    One Bedroom Apartment
    ...
    • Room size: 56 m²/603 ft²
    • City view
    • 1 double bed
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    DUKES Deluxe Suite
    DUKES Deluxe Suite
    ...
    • Room size: 69 m²/743 ft²
    • City view
    • 1 double bed
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    Junior Suite
    Junior Suite
    ...
    • Room size: 56 m²/603 ft²
    • City view
    • 1 queen bed
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    Junior Studio
    Junior Studio
    ...
    • Room size: 51 m²/549 ft²
    • City view
    • 1 queen bed
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    Superior Studio
    Superior Studio
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 queen bed
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    DUKES Premier Room
    DUKES Premier Room
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 1 queen bed
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    Executive Studio
    Executive Studio
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 1 king bed
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    DUKES Studio
    DUKES Studio
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    DUKES Twin Room
    DUKES Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Have a question for Dukes Dubai, a Royal Hideaway Hotel?

    What people love about the property

    • 10.0
      Exceptional

      "Very good place Great people Nice holliday"

      Jamal

      |

      November 4, 2018

    • 10.0
      Exceptional

      "Ideal location , staff more than helpful ."

      Jackie

      |

      November 22, 2017

    • 10.0
      Exceptional

      "With access to the beach and pools."

      Yousif

      |

      September 22, 2018

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    More about Dukes Dubai, a Royal Hideaway Hotel

    More about Dukes Dubai, a Royal Hideaway Hotel

    10.0
    Exceptional

    "The location of the hotel is great."

    Yousif

    |

    September 22, 2018

    An overview

    Show less

    What they offer

    9.6
    Exceptional

    "This is a unique combination of great facilities, superb pri..."

    OLIVIER

    |

    March 12, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    West 14th Steakhouse - New York Grill and Bar
    350 m American, Gluten Free, Steakhouse
    Barrel 12
    430 m American, British, European
    The Rib Room
    2.6 km American, British, European
    Mediterranean cuisine
    Mediterranean cuisine
    Le Pirate Restaurant
    3.4 km Mediterranean
    Aquara
    3.9 km Mediterranean, Seafood
    Doner Kebap
    4.3 km Mediterranean
    Asian cuisine
    Asian cuisine
    Solis Beach Restaurant
    460 m Asian, European
    Flow kitchen
    640 m Asian, European, Gluten Free
    Voi
    2.1 km Asian, French, Vietnamese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (157)Booking.com Reviews (2863)
    8.4
    /
    10
    Cleanliness8.6
    Facilities8.5
    Location8.2
    Service8.6
    Value for money8.1
    Provided by verified guests of Agoda
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    All guests (157)
    All room types

    Show reviews that mention 

    Showing 77 verified guest comments
    1234
    4.4
    Adnan
    Couple
    DUKES Studio
    Stayed 2 nights in February 2019
    Less than what we were expecting!”
    I was meeting my fiancé after so long who was joining me from uk. So thought this could be a nice place to stay at the Palm, considering the Marina view across from the beach. BUT, a few things that they are not going to tell u, i will. The rooms are nice and cosy but the building structure from outside looks like some cheap apartment building. Secondly, our purpose of late night walk around the beach went down the drain because they dont allow you there after 6:00 pm, because they dont pay for a life gaurd to be present there at night. Just one guy during the day. The beach isnt all soft and has somewhat of a stiff hard feel to it. So that was a disappointment. And most importantly, if you arnt White, than you shouldnt consider staying here. There customer service is a BIG dissapointment, ‘specially’ if you belong from a different ethnic group. I think just because they have a theme of Dukes and British Royal vibe going on i think they have forgotten the fact that its being operated in Dubai and not London. No extra assistance or helpful direction from any of the staff.
    Reviewed March 05, 2019
    10.0
    Exceptional
    Shane from United States
    Couple
    DUKES Studio
    Stayed 2 nights in February 2019
    Nicest hotel I've ever stayed at”
    My wife and I are not accustomed to five-star hotel treatment, so this was a real treat for us. As such, we may have been more impressed than most who stay here, and yet it looks like most are as impressed as we. The location is great, the staff impeccable, the food outstanding. Our water boiler didn't work when we checked in so we called reception and they immediately replaced it. Little things like the valet service putting a car freshener in is a nice touch. The little 'lazy river' which nobody was doing except for us because we are children in adults' bodies was also very nice. Overall it was a great experience and while it might be the most I've ever paid for a room in my life, it seemed quite worth it comparative to the cost of a more 'normal' hotel.
    Reviewed February 22, 2019
    8.0
    Excellent
    Ubaidullah from Pakistan
    Family with young children
    Superior Twin Room
    Stayed 2 nights in August 2018
    modern with wonderful view but needs seasoned managers ”
    it's a modern hotel equipped with modern gadgets and has a wonderful view. it however need a more seasoned staff to manage it and monitor guest relations. The breakfast is perhaps the weakest link in the hotel. it's has nearly everything below 5 star. we preferred going out for breakfast the next day then to have it at hotel, even though we had prepaid for it! The receptionist Indian girl ( I think her name was Angela) one African guy were the only one that stood out with positive energy and constant smile. All in all if I were to return, it would be for the amazing Pool and beach access.
    Reviewed August 18, 2018
    6.4
    Good
    Jeremy from United Arab Emirates
    Couple
    Stayed 2 nights in December 2018
    More like 3* for Dubai”
    It's a nice lobby and the interiors are ok; the beach area and pool are very scruffy with filthy sun loungers, cheap furniture & fittings in the bar area & floor surface breaking up etc. Breakfast was very average indeed. Overall definitely not 5* compared to others in Dubai. If you get a room at a big discount you're paying what you should for a 3* hotel in Dubai.
    Reviewed December 04, 2018
    6.4
    Good
    patrice from India
    Couple
    Superior King Room
    Stayed 5 nights in October 2017
    Great front desk staff especially the Thai woman ”
    The Thai woman in charge of the front desk just made our stay! She was so personally and professionally perfect in every way: when she came, everything fell into place: my father’s birthday was just the fondest memory he will cherish for a long time, my dietary restrictions were customised thanks to her communicating so efficiently to all the teams and the different chefs at every shift, and eventually as she was off our checkout day the chef wasn’t informed of our leaving early this breakfast cancellation and therefore offered us the whole breakfast he had especially cooked customised to our Ayurvedic treatment requirements! All in all she simply made our stay and we will long remember her as the amazing being that she is: such a deep, true, transparent soul shining her love and light throughout the hotel in such a genuine, pure and innocent way. Thank you so much for being our angel. With all our gratitude, ShivaShakti 🙏💗
    Reviewed September 25, 2018
    9.6
    Exceptional
    Scott from United States
    Couple
    DUKES King Room
    Stayed 3 nights in November 2017
    Excellent new hotel”
    The staff at Dukes, from front desk to gym, were fantastic, among the most helpful that we have seen at first class hotels around the world. The room was large with good light and an excellent bathroom. The gym and indoor pool on the 14th floor were great, but the infinity pool near the beach was the highlight. Nice restaurant and beach also. The only drawback is a poorly planned restaurant area for breakfast.
    Reviewed November 15, 2017
    10.0
    Exceptional
    Brandyi from United States
    Solo traveler
    DUKES King Room
    Stayed 3 nights in September 2017
    Best Hotel Experience Ever!”
    Perfect location in the Palm Jumeriah. Hotel staff members were extremely helpful and friendly. The hotel facilities were exquisite, the infinity pool, indoor pool and private beach were remarkable. Excellent choice for relaxation, quiet atmosphere, great view of Dubai Media City. Fantastic meals, bed was very comfortable. I was blown away by the outstanding service and amenities. I highly recommend it.
    Reviewed October 28, 2017
    8.8
    Excellent
    Mal
    Couple
    DUKES Studio
    Stayed 1 night in February 2019
    Excellent”
    Five star hotel for facilities and decor but doesn’t cater for food allergies - not recommended for ceolic sufferers other hotels do cater for ceolic people
    Reviewed February 13, 2019
    10.0
    Exceptional
    razan from United Arab Emirates
    Couple
    Superior King Room
    Stayed 1 night in August 2018
    Love this hotel! It’s our second stay! Would come back for sure! ”
    Amazing pool, great food and perfect location! Only thing I would say is other hotels in palm jumeirah Probably have a better room view! But the hotel is great! They have an amazing pool and lazy river! Food is great by the pool as well! Staff are friendly and service is great
    Reviewed September 02, 2018
    4.4
    Sheehab from Bangladesh
    Couple
    Superior Twin Room
    Stayed 1 night in March 2018
    Not worth it”
    Pebbled Beach shared with Dukes apartment - Crowded Pool - Flies in room & restaurant - Construction next door - Low capacity breakfast - Only 2 lifts - No personal treatment - Not luxurious - Poor facilities - Waste of money and time
    Reviewed April 01, 2018
    9.6
    Exceptional
    OLIVIER from France
    Solo traveler
    DUKES Twin Room
    Stayed 1 night in March 2018
    Fantastic Hotel”
    This is a unique combination of great facilities, superb private beach, very classy hotel, delicious food, large variety of dinner places, very diligent staff, even excellent spa. Great location next to a mall (Golden Mile) even with a nearby tram access.
    Reviewed March 12, 2018
    9.6
    Exceptional
    OLIVIER from France
    Solo traveler
    DUKES Twin Room
    Stayed 2 nights in March 2018
    Fantastic Hotel”
    This is a unique combination of great facilities, superb private beach, very classy hotel, delicious food, large variety of dinner places, very diligent staff, even excellent spa. Great location next to a mall (Golden Mile) even with a nearby tram access.
    Reviewed March 12, 2018
    10.0
    Exceptional
    Yousif from United Arab Emirates
    Family with young children
    DUKES King Room
    Stayed 2 nights in September 2018
    We loved our stay ”
    The location of the hotel is great. With access to the beach and pools. The room was great and clean. The ambience of the hotel is lovely. We’ll diffidently come back.
    Reviewed September 22, 2018
    2.0
    oluwatoyin from United States
    Family with young children
    DUKES Twin Room
    Stayed 7 nights in October 2018
    Impressive customers service ”
    Customer service here is matchless . I’ve travelled across the world and stayed in many hotels and in all my travels , this hotel has the best customers service . Oluwatosin , one of the staff members was definitely the best but everyone was excellent . From concierge , guest relations , waiters , etc - were all kind , attentive to the needs of the guest , always courteous , very friendly . I can’t praise them enough
    Reviewed October 28, 2018
    10.0
    Exceptional
    eslam from Saudi Arabia
    Family with young children
    DUKES Studio
    Stayed 1 night in August 2018
    very nice hotel with great staff”
    hotel with private beach and valet parking rooms are clean and well decorated only issue is there was construction site next to hotel which is very annoyed other all is great
    Reviewed August 20, 2018
    8.0
    Excellent
    Priit from Estonia
    Couple
    DUKES Studio
    Stayed 10 nights in January 2018
    Great place”
    Dukes Dubai is definitely a great place for a cozy and lazy vacation. The pool area is especially nice. The room we stayed in lovely, had kitchen amenities - good for cooking if you will. Places to eat at the hotel surely accommodate different tastes. Good food overall, maybe just a little bit on the pricey side, especially drinks, but I guess alcohol is expensive by default in the UAE. I can't be sure, but the hotel seems to have seasonal workers there - the attention to details is lacking. The room cleaners one day forgot to put new soap, one day forgot to empty the bin, changed two bathrobes to one. The tourist information lady had outdated maps of sightseeing maps and told us that buses from Dubai to Abu Dhabi leave every two ours - instead leaving pretty much every 20 or 40 minutes - I understand she was trying to sell us their hotel daytrip to Abu Dhabi, but you shouldn't do that by disinforming. Also - beware of the 'limousine service' some hotel workers want to sell you as regular taxi. Although we asked them if it actually was a regular taxy the guy lied by saying yes and we paid double the price compared to a regular cab. They tried once more. Probably some hotel workers colluding with the fake drivers. Well - overall experience was still nice and comfy and a place to stay if you visit Dubai! :)
    Reviewed February 06, 2018
    9.2
    Exceptional
    Michael from Germany
    Family with young children
    DUKES King Room
    Stayed 4 nights in December 2017
    Excellent location with a great pool”
    Conveniently located at the Palm Jumeira entrance most destinations can be reached within 20-30min (rental car recommended). The compound is directly at a nice beach and the pools are amazing, perfect for kids and adults alike. There was still some minor work going on at the hotel and a mall is being built right across the street (heavy work mostly done). There is only one empty plot left around the compound so construction noise etc should be minimum in future. Our room was spacious with a small clever kitchenette, great for doing your own breakfast on the balcony. The bathroom was comfortable and the staff are very helpful and great with kids. Definitely coming back.
    Reviewed January 05, 2018
    3.2
    Yin from Malaysia
    Solo traveler
    DUKES King Room
    Stayed 1 night in November 2017
    Rude staff - Dirty room - shared facilities”
    If you thought you have paid for something here - dont be - i guaranteed the disappointment especially if you are asian - they are generally rude and never respect - the only good thing about this hotel is the infinity pool BUT this pool is and will be shared by the surrounding 7 big condominiums - other word - it is and will be very full - FULL . the breakfast was ok, but generally they dont give sense of respect - prob they will if you are white - but yea, you cant get this price around the palm - well they are still under construction now - the balcony is generally useless in my stay
    Reviewed November 29, 2017
    8.8
    Excellent
    Philip from Hungary
    Family with teens
    DUKES King Room
    Stayed 2 nights in November 2017
    Well worth experiencing”
    Recommend this Hotel to anyone, but be prepared to pay up and above drink prices, also ensure that you have confirmation of the exact room you requested, make sure that you are not facing neighboring Hotel Walls. Please Ask. One other item, there are no ATM facilities at the Hotel On the Bright side the staff were friendly and very accommodating, will assist promptly. the views are spectacular, beds are comfortable, beach is amazing. take plenty of cash for Taxi requirements and amenities. Its not cheap by any imagination of the word.
    Reviewed November 22, 2017
    8.0
    Excellent
    Sunil from India
    Family with young children
    Junior Suite
    Stayed 2 nights in November 2017
    Super amazing property for staycation on the palm jumeirah”
    The beach sand had HARD rocks so we couldn't walk into the sea as the SAND hasn't been laid out well. This is a big draw for people like me who like to swim into the sea. I hope the HOTEL management takes care of this immediately. Thanks
    Reviewed November 15, 2017
    1234
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    Dukes Dubai, a Royal Hideaway Hotel
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