Dukes The Palm, a Royal Hideaway Hotel
Getting in and around Dubai is a breeze when staying at Dukes The Palm, a Royal Hideaway Hotel, located right in the heart of the city. Get ready for an adventure with a stay at Dukes The Palm, a Royal Hideaway Hotel. Experience the joy of multiple options for activities at this convenient location! Dukes The Palm, a Royal Hideaway Hotel is a perfect starting point for numerous sightseeing and tourist choices, with a location just 16.6 km from the Burj Khalifa.
Dukes The Palm, a Royal Hideaway Hotel provides the best in services and amenities to help make guests feel comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the resort can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the resort make it easy to plan your day trips, sightseeing, and more around Dubai.
If you plan to arrive by car, you'll appreciate the resort's free parking, right on-site. The resort provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the resort will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the resort to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Dukes The Palm, a Royal Hideaway Hotel is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Dukes The Palm, a Royal Hideaway Hotel include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The resort also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Dukes The Palm, a Royal Hideaway Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort. Guests with dietary restrictions will appreciate a selection of cuisine types at Dukes The Palm, a Royal Hideaway Hotel including halal options.
A night in at the resort's bar can be as fun as a night out with your travel companions.
Enjoy the countless activities offered at Dukes The Palm, a Royal Hideaway Hotel. Don't forget to explore the resort's easily accessible beach. Finish your vacation days right by dropping in at the salon, solarium and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the resort's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the resort's fitness facility. Get wet in the best way on sunny days by joining water-world activities like non-motorized water sports. Water sports are incredibly convenient with watersports equipment rentals provided by Dukes The Palm, a Royal Hideaway Hotel.
Have fun with your friends or family, or even meet new people at the games room. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.
Around the property
Take advantage of the opportunity to explore Dubai while in the city. Get a photograph of yourself in front of The Dubai Fountain located 16.6 km away, a must-see for anyone visiting Dubai. The best way to remember your time in Dubai is with a nice gift at The Dubai Mall located about 17.2 km away.
Amazing stay ”
My friend and I decided to stay one night in Dukes The Palm. We enjoyed so much the beach, breakfast, the comfort Of the room and hospitality of the hotel staffs. We decided to extend our stay because we felt so welcome and pampered honestly. The highlights of this weekend is the high precautions taken during covid ! But especially the staffs; They are all so polite helpful and constantly smiling. We particularly appreciate Mr Susoven ( assistant house keeping manager ) Mr Mark ( security manager ) and mr George ( security at the beach ) who treated us like guests always making sure our stay is the most comfortable and going beyond our expectations on daily bases. We will definitely come back again to see this them. Thank you dukes for having such amazing staffs.
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Dear Charlene, Thank you for taking the time in writing us a review of your stay at DUKES The Palm, a Royal Hideaway Hotel. We are delighted to know that you had a relaxing and comfrotable stay with us. In particular, I am very pleased that you had a chance to truly enjoy our warm hospitality and friendly team. We do pride ourselves in providing personalised service to meet the individual requirements of our guests. Your kind comments about our team shall certainly be shared. By using the name of our Associates, it allows us the opportunity to provide a personal thank you for their hard work. Please come back and see us soon! Kind regards, General Manager
Exceptional”
We absolutely loved this Hotel. It was beyond our expectations. The service was just out of this world. They looked after us from the moment we stepped inside. We also loved the quality of food and good selection. We tried the Indian restaurant, 14th Street and the British restaurant. All great places to eat. Room service was excellent too and extremely good service. The pool area is just absolutely stunning with the infinity pool overlooking Dubai Marina . We couldn’t get over the size of the pool. Perfect if you’re travelling with small children too . There’s a playground , kids club, private beach and a lazy river that our kids loved. One of the favourite activities was an outdoor movie night. So popular with the kids. Also the indoor pool on the 14th floor is fantastic. We swam every night since it’s open until 22 pm. We’re definitely coming back in the near future . If you’re looking for a perfect luxurious getaway, we’ll definitely recommend Dukes Dubai.
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Dear Eva, Thank you for such a wonderful review and kind comments! It is such a joy to read that you "loved" your stay here at DUKES The Palm, a Royal Hideaway Hotel. We are thrilled to know our team could provide you with our usual levels of exceptional service and as you mention "out of this world" service. I will ensure to read our your comments to our team. You seem to have made use of most our our Outlets, services and facilities; from our 15th floor award winning Indian restaurant Khyber, to GBR, our steakhouse by the pool West 14th and also taking in the stunning views of the Dubai Marina Skyline. I would love to be able to greet you on your next visit. Kind regards, General Manager
Nicest hotel I've ever stayed at”
My wife and I are not accustomed to five-star hotel treatment, so this was a real treat for us. As such, we may have been more impressed than most who stay here, and yet it looks like most are as impressed as we. The location is great, the staff impeccable, the food outstanding. Our water boiler didn't work when we checked in so we called reception and they immediately replaced it. Little things like the valet service putting a car freshener in is a nice touch. The little 'lazy river' which nobody was doing except for us because we are children in adults' bodies was also very nice. Overall it was a great experience and while it might be the most I've ever paid for a room in my life, it seemed quite worth it comparative to the cost of a more 'normal' hotel.
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Dear Shane, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to exceed your holiday expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well-being whilst staying among us. We are delighted to know that we could create such a memorable and relaxing stay. We hope to welcome you back in the near future. Kind regards, General Manager
Amazingly serene place in the heart of Dubai”
Dukes The Palm, a Royal Hideaway Hotel is true to its name. Professional British hospitality and a real Hideaway in the hustle and bustle of Dubai. Enjoyed every moment of my stay at this amazing hotel. The facilities are excellent. Great location on the Palm Jumeirah with beach and the infinity pool is amazing. Very professional and courteous staff serving with a smile all the time made my stay much more memorable. The receptionists, housekeeping staff, staff at the buffet hall and at the pool....each one makes the guest feel welcome. I'll surely be visiting Dukes The Palm with my family soon. Room for improvement in the breakfast menu, but it was still excellent!!!
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Dear Usman, Thank you very much for sharing this great review of your recent stay. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We appreciate your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, General Manager
TRULY INCREDIBLE EXPERIENCE ”
Superlatives don’t give this hotel justice. It was truly amazing! Right from arriving by taxi. Every single person working at the hotel were soooo friendly and chatty. We got a great upgrade which made us feel special straight away. The breakfast was incredible… Everything you could think of was amazing. The infinity pool area with the lazy river and the view of Dubai from there words can’t describe. Even after check out being able to use the facilities etc made us feel part of the hotel. I wouldn’t pick any other having stayed there. We cannot wait to come back!
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Dear Jack, Thank you very much for your kind feedback. Our team works hard to ensure the total comfort of our guests so will appreciate your feedback. It is said breakfast is the most important meal of the day, so we are always eager to help our guests get a good start with a quality meal. We look forward to welcoming you back for another memorable experience. Kind Regards, Juan Carlos Reina, General Manager
It's 5Stars ****** But the service is like 7 Stars ******* ..ama zing fantastic ”
We must give 9.7 rates for this property ( DUKES The Palm ) ******** We been to many hotels in the UAE but DUKES The Palm staff so well trained so sweet beautiful behave all of them ..we are going to book again next month & we are going to recommend our family & friends too😍 Thank You agoda & Dukes making this trip so much adventures********
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Token of appreciation”
I had booked a stay with at Dukes Palm Jumeirah on 9th of August 2019, and above my expectation was delighted by the overall experience. We would like to thank the entire guest relations team for such a wonderful experience. We have and will recommend Dukes Hotel to all our family and friends to definitely book a stay at Dukes. Thank you once again. H Karim Room 232 050-6214968
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Dear Huzefa, Thank you very much for sharing this great review of your recent stay. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. We hope that your experience at our establishment will create many fond memories for you to look back on. Please come back and visit us very soon. Kind regards, General Manager
Great stay!”
Terrific hotel, great amenities (outdoor heated pool, indoor heated pool and beach were particular favourites!). Right opposite the Nakheel mall so great if you want to shop or eat without having to cab it into town, Would definitely recommend this hotel for families with kids of any age.
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Now thats Hospitality ”
The team in Dukes is just wow!!! Starting from the valet, the security, the towel boys, the life guards...the reception team.. especially the reception TEAM.. was my birthday.. they took the time to surprise us by singing for us and sent a beautiful cake along with a lovely note.. a very...very thoughtful gesture.. was very humbling...thank you girls...😁 We had our breakfast in GBR(Great British Restaurant) great team managed by Adnan a very polite and courteous host...the food was neat and just perfect.. no complains.. the staff was very professional and they made sure we were FULL!!!! 😁 What more can you ask for ... Glad we made this trip..
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Didn't want to leave!”
Absolutely loved our stay at Dukes! All the staff were just brilliant, esp Michael in the kitchen and Shanti (spelling) in reception/guest services. Will definitely be back!
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Dear Shannon, We are delighted to know that your stay at DUKES Dubai was memorable and it was hard for you to leave us! Your kind comments will surely be passed on to the team, especially Michael and Shanti. We definitely hope to welcome you back in the future. Kind regards, General Manager
Exceptional”
I must say that Dukes the Palm is one of the excellent hotel in UAE, in terms of their service and mostly their amenities. We really love the lazy river. We are still in awe with their infinity pool especially at night time.
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Dear Guest, Thank you for this kind review following your stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. Thank you again; we look forward to welcoming you back soon. Kind Regards, Juan Carlos Reina, General Manager
Wonderful short staycation”
Staff were great received a complimentary upgrade and late checkout. 1 day by pool and next morning by infinity pool. Could not fault it. Wonderful dinner in West 14th. Will for sure rebook
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Fabulous as always ”
This was our third visit and this time took my family (daughter and two little ‘uns). The hotel didn’t disappoint. Staff are fabulous, facilities are great in fact it was impossible to fault. We are going back again soon.
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Dear Kevin, Thank you very much for sharing this great review of your recent stay at DUKES The Palm, a Royal Hideaway Hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We hope to welcome you back to our hotel in the near future for yet another great stay. Kind regards, General Manager
2 night stay”
This hotel was excellent value for money ,Staff helpful friendly and caring .The hotel area and pools are amazing .Food excellent and good value
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Dear Gordon, Thank you for taking the time in writing us a review of your stay DUKES The Palm, a Royal Hideaway Hotel. We are delighted to know that you had a great stay with us. We hope that your experience in our hotel create fond memories to look back on. We look forward for your return in the nearest future. Kind regards, General Manager
Excellent”
We had an excellent 2 nights stay in this hotel. Staff are nice and accommodating. We'll surely book again and will recommend to others.
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Comfortable”
This hotel is awesome from their facility to their very accommodating staff. They have a very fast and smooth service. The location is great. One thing only is the beach it has some sort of algae in some parts. The infinity pool is very clean and well maintained. Will be back here soon.
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Dear Bryan, Thank you very much for sharing this great review of your recent stay. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We have shared your comments regarding the beach with our team; however, at times we are subject to Mother Nature. It is pleasing to read that our infinity pool was an enjoyable and relaxing experience for you. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, General Manager
Very nice hotel! ”
Very accommodating staff, I will definitely come back, got a room upgrade for my Birthday Staycation. Food is great, pool & beach area are sanitized from time to time.
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Food and the beach ”
The dinner and breakfast buffets are one of the best so far. (Especially the dinner) . We enjoyed the pool and beach though it was hazy day.
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Simply brilliant ”
Great hotel, one of the best I’ve ever stayed in. The facilities are fantastic and the staff could not be more helpful.
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Dear Kevin, Thank you for your "Simply Brilliant" review. We are delighted to know that your stay at DUKES The Palm, a Royal Hideaway Hotel was great and memorable! Your kind comments about our helpful team will surely be passed on. With such a huge array of facilities, to include the private beach, infinity pool, lazy river and indoor pool; it is great to know you had time to enjoy them all. We hope to welcome you back in the future. Kind regards, General Manager
Beautiful Hotel with stunning views & excellent service. ”
I must say I was pleasantly surprised when arriving to check in. Didn’t expect it to be so “flash”. The service was top notch, and the breakfast was amazing! We also had dinner at the GBR restaurant on their Arabian Themed night, dinner was delicious and a great variety! Love this hotel, and would highly recommend it to all types of visitors to Dubai.
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Dear Emele, Thank you for your review and great rating! We are delighted to know that we could create such a wonderful travel memory and stay for you. You comments regarding our team, our exceptional service, our amazing breakfast and culinary options will certainly be shared with the team. There is no doubt that these will act as great motivators in ensuring our team always strive for the very best. We hope we can welcome you back on your next visit to Dubai. Kind regards, General Manager