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Dukes The Palm, a Royal Hideaway Hotel
Deluxe - Bed, Dukes The Palm, a Royal Hideaway Hotel in Dubai
a large body of water with palm trees, Dukes The Palm, a Royal Hideaway Hotel in Dubai
a large building with a clock on the front of it, Dukes The Palm, a Royal Hideaway Hotel in Dubai
a bench sitting on top of a beach next to a body of water, Dukes The Palm, a Royal Hideaway Hotel in Dubai
a row of beach chairs sitting on top of a sandy beach, Dukes The Palm, a Royal Hideaway Hotel in Dubai
a large room with a pool, chairs, and tables, Dukes The Palm, a Royal Hideaway Hotel in Dubai

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8.5

Excellent

430 reviews

430 reviews

Beach21
Swimming Pool12
View10
See map
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Atlantis Aquaventure Waterpark 2.8 km
Burj Al Arab 5.8 km
Wild Wadi Waterpark 6.0 km
Ski Dubai 6.2 km
Dubai Miracle Garden 12.4 km
The Dubai Fountain 16.7 km
Burj Khalifa 16.7 km
Dubai Aquarium & Underwater Zoo 17.1 km
The Dubai Mall 17.2 km
Dubai Creek 23.4 km
Nearby landmarks
Palm Islands 280 m
Palm Jumeirah 480 m
Al Ittihad Park 1.2 km
One&Only The Palm Dubai Beach 1.4 km
The Pointe 2.2 km
Anantara Beach 2.2 km
Dubai Ferry 2.2 km
Palm Gateway Monorail Station 2.3 km
Givenchy Spa 2.4 km
Rooftop Bar 2.4 km

Dukes The Palm, a Royal Hideaway Hotel

Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates, 122898 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Palm Jumeirah part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Front desk [24-hour]

Airport transfer

Excellent view

Private beach

Currency exchange

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Kids club

Front desk [24-hour]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Value for money8.3
Distance to city center32.8 KM
Location rating8.5
Nearest airportAl Maktoum International Airport (DWC)
Distance to airport25.4 km

Rooms available at Dukes The Palm, a Royal Hideaway Hotel

Grand Studio
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
One Bedroom Apartment
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premium One Bedroom Apartment
...
  • Room size: 56 m²/603 ft²
  • Outdoor view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Executive Studio
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Studio
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Premium
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Studio
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premium Studio
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Dukes The Palm, a Royal Hideaway Hotel?

Check-in is from 03:00 PM, and check-out is until 02:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Dukes The Palm, a Royal Hideaway Hotel?

Dukes The Palm, a Royal Hideaway Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 250 AED. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Dukes The Palm, a Royal Hideaway Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Dukes The Palm, a Royal Hideaway Hotel has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Dubai with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Dukes The Palm, a Royal Hideaway Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Dukes The Palm, a Royal Hideaway Hotel. Adults can enjoy breakfast offered with an additional charge of 135 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Dukes The Palm, a Royal Hideaway Hotel?

Dukes The Palm, a Royal Hideaway Hotel features 3 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Dukes The Palm, a Royal Hideaway Hotel?

Dukes The Palm, a Royal Hideaway Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Dukes The Palm, a Royal Hideaway Hotel?

Palm Atlantis Monorail Station is the closest train, metro, or bus station, about 2.8 km away from Dukes The Palm, a Royal Hideaway Hotel.

What restaurants are nearby Dukes The Palm, a Royal Hideaway Hotel?

Dukes The Palm, a Royal Hideaway Hotel is located in Palm Jumeirah, famous for good restaurants such as Nobu, Club Vista Mare and Ossiano.

What popular shopping places are close to Dukes The Palm, a Royal Hideaway Hotel?

Dukes The Palm, a Royal Hideaway Hotel is located in Palm Jumeirah area which features shopping places such as The Pointe.

What are popular attractions near Dukes The Palm, a Royal Hideaway Hotel?

Dukes The Palm, a Royal Hideaway Hotel is located in Palm Jumeirah area, which is famous for attractions such as Atlantis Aquaventure Waterpark, The Lost Chambers Aquarium and Al Ittihad Park.

What popular beaches are close to Dukes The Palm, a Royal Hideaway Hotel?

Dukes The Palm, a Royal Hideaway Hotel is located in the Palm Jumeirah area, which includes One&Only The Palm Dubai Beach, RIVA - and Anantara Beach.

What popular natural sightseeing spots are close to Dukes The Palm, a Royal Hideaway Hotel?

Dukes The Palm, a Royal Hideaway Hotel is located in the Palm Jumeirah area, which is famous for natural sightseeing destinations such as Sea Lion Point.

See map

Explore the neighborhood

What people love about Dukes The Palm, a Royal Hideaway Hotel

  • 7.6

    Very good
    Cleanliness

    "Room comfortable size, clean and quiet."

    David

    |

    April 28, 2021

  • 8.8

    Excellent
    Location

    "Great location."

    QiWei

    |

    December 14, 2022

  • 8.4

    Excellent
    Location

    "Great Location,Great private access 🏖"

    SAMBIT

    |

    December 9, 2022

Overall rating:

8.5

Excellent
430 reviews
Cleanliness
8.9
Facilities
8.7
Location
8.5
Read all reviews >
What travelers say they love:
Definitely worth staying and enjoying a nice break.
Gaston from Luxembourg
Family with older children
More about Dukes The Palm, a Royal Hideaway Hotel

More about Dukes The Palm, a Royal Hideaway Hotel

Dukes The Palm, a Royal Hideaway Hotel

Getting in and around Dubai is a breeze when staying at Dukes The Palm, a Royal Hideaway Hotel, located right in the heart of the city. Get ready for an adventure with a stay at Dukes The Palm, a Royal Hideaway Hotel. Experience the joy of multiple options for activities at this convenient location! Dukes The Palm, a Royal Hideaway Hotel is a perfect starting point for numerous sightseeing and tourist choices, with a location just 16.6 km from the Burj Khalifa.
Dukes The Palm, a Royal Hideaway Hotel provides the best in services and amenities to help make guests feel comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the resort can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the resort make it easy to plan your day trips, sightseeing, and more around Dubai.
If you plan to arrive by car, you'll appreciate the resort's free parking, right on-site. The resort provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the resort will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the resort to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Dukes The Palm, a Royal Hideaway Hotel is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Dukes The Palm, a Royal Hideaway Hotel include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The resort also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Dukes The Palm, a Royal Hideaway Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort. Guests with dietary restrictions will appreciate a selection of cuisine types at Dukes The Palm, a Royal Hideaway Hotel including halal options.
A night in at the resort's bar can be as fun as a night out with your travel companions.
Enjoy the countless activities offered at Dukes The Palm, a Royal Hideaway Hotel. Don't forget to explore the resort's easily accessible beach. Finish your vacation days right by dropping in at the salon, solarium and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the resort's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the resort's fitness facility. Get wet in the best way on sunny days by joining water-world activities like non-motorized water sports. Water sports are incredibly convenient with watersports equipment rentals provided by Dukes The Palm, a Royal Hideaway Hotel.
Have fun with your friends or family, or even meet new people at the games room. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


Around the property

Take advantage of the opportunity to explore Dubai while in the city. Get a photograph of yourself in front of The Dubai Fountain located 16.6 km away, a must-see for anyone visiting Dubai. The best way to remember your time in Dubai is with a nice gift at The Dubai Mall located about 17.2 km away.

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Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Swimming Pool

12 mentions

Beach

6 mentions

Breakfast

4 mentions

Food & Dining

2 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Nepali
  • Portuguese
  • Russian
  • Sinhala
  • Spanish
  • Turkish
  • Ukrainian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Massage
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Solarium
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Accessible toilet
  • Accessible vanities
  • Adapter
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Baby safety gates
  • Bathrobes
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Locker
  • Mirror
  • Non-smoking
  • Private bathroom
  • Radio
  • Roll-in shower
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wine glasses

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site
Great British Restaurant
  • Cuisine: British
  • Menu: Buffet, A-la-carte
KHYBER
  • Cuisine: Indian
  • Menu: Buffet
WEST 14TH
  • Cuisine: Steakhouse
  • Menu: Buffet

Location

Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates, 122898
Excellent
Location

8.5

Airports
  • Al Maktoum International Airport (DWC)
    25.4 km 37 min drive
  • Dubai International Airport (DXB)
    27.8 km 43 min drive
Public transportation
  • Palm Gateway Monorail Station
    2.3 km
  • Jumeirah Palm Tram Station
    2.5 km
Hospital or clinic
  • Mediclinic Meadows
    5.8 km 12 min drive
Shopping
  • Mall of the Emirates
    6.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    1.9 km 25 min drive

What's nearby

Popular landmarks
  • Atlantis Aquaventure Waterpark
    2.8 km
  • Burj Al Arab
    5.8 km
  • Wild Wadi Waterpark
    6.0 km
  • Ski Dubai
    6.2 km
  • Dubai Miracle Garden
    12.4 km
  • The Dubai Fountain
    16.7 km
  • Burj Khalifa
    16.7 km
  • Dubai Aquarium & Underwater Zoo
    17.1 km
  • The Dubai Mall
    17.2 km
  • Dubai Creek
    23.4 km
Nearby landmarks
  • Palm Islands
    280 m
  • Palm Jumeirah
    480 m
  • Al Ittihad Park
    1.2 km
  • One&Only The Palm Dubai Beach
    1.4 km
  • The Pointe
    2.2 km
  • Anantara Beach
    2.2 km
  • Dubai Ferry
    2.2 km
  • Palm Gateway Monorail Station
    2.3 km
  • Givenchy Spa
    2.4 km
  • Rooftop Bar
    2.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The minimum age required to stay at this property is 21 years.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until14:00
  • Reception open until12:00
Getting around
  • Airport transfer fee250 AED
  • Distance from city center32.8 KM
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)135 AED
The property
  • License Id / Local Tax ID/ Entity NameVAT
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors14
  • Number of restaurants3
  • Number of rooms 506
  • Year property opened2016

Reviews of Dukes The Palm, a Royal Hideaway Hotel from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.9
Facilities8.7
Location8.5
Service8.7
Value for money8.3
High score for Dubai
Rating
9+ Exceptional (104)
8-9 Excellent (19)
7-8 Very Good (23)
6-7 Good (14)
<6 Below Expectation (27)
Time of the year
Mar - May (31)
Jun - Aug (69)
Sep - Nov (51)
Dec - Feb (36)

Show reviews that mention 

Showing 187 verified guest comments
12345
10.0
Exceptional
Charlene from United Arab Emirates
Couple
Deluxe Studio
Stayed 1 night in May 2020

Amazing stay ”

My friend and I decided to stay one night in Dukes The Palm. We enjoyed so much the beach, breakfast, the comfort Of the room and hospitality of the hotel staffs. We decided to extend our stay because we felt so welcome and pampered honestly. The highlights of this weekend is the high precautions taken during covid ! But especially the staffs; They are all so polite helpful and constantly smiling. We particularly appreciate Mr Susoven ( assistant house keeping manager ) Mr Mark ( security manager ) and mr George ( security at the beach ) who treated us like guests always making sure our stay is the most comfortable and going beyond our expectations on daily bases. We will definitely come back again to see this them. Thank you dukes for having such amazing staffs.

Reviewed May 25, 2020

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Dear Charlene, Thank you for taking the time in writing us a review of your stay at DUKES The Palm, a Royal Hideaway Hotel. We are delighted to know that you had a relaxing and comfrotable stay with us. In particular, I am very pleased that you had a chance to truly enjoy our warm hospitality and friendly team. We do pride ourselves in providing personalised service to meet the individual requirements of our guests. Your kind comments about our team shall certainly be shared. By using the name of our Associates, it allows us the opportunity to provide a personal thank you for their hard work. Please come back and see us soon! Kind regards, General Manager

Responded May 27, 2020
Dukes The Palm, a Royal Hideaway Hotel
10.0
Exceptional
Eva
Family with young children
Superior
Stayed 2 nights in March 2019

Exceptional”

We absolutely loved this Hotel. It was beyond our expectations. The service was just out of this world. They looked after us from the moment we stepped inside. We also loved the quality of food and good selection. We tried the Indian restaurant, 14th Street and the British restaurant. All great places to eat. Room service was excellent too and extremely good service. The pool area is just absolutely stunning with the infinity pool overlooking Dubai Marina . We couldn’t get over the size of the pool. Perfect if you’re travelling with small children too . There’s a playground , kids club, private beach and a lazy river that our kids loved. One of the favourite activities was an outdoor movie night. So popular with the kids. Also the indoor pool on the 14th floor is fantastic. We swam every night since it’s open until 22 pm. We’re definitely coming back in the near future . If you’re looking for a perfect luxurious getaway, we’ll definitely recommend Dukes Dubai.

Reviewed March 19, 2019

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Dear Eva, Thank you for such a wonderful review and kind comments! It is such a joy to read that you "loved" your stay here at DUKES The Palm, a Royal Hideaway Hotel. We are thrilled to know our team could provide you with our usual levels of exceptional service and as you mention "out of this world" service. I will ensure to read our your comments to our team. You seem to have made use of most our our Outlets, services and facilities; from our 15th floor award winning Indian restaurant Khyber, to GBR, our steakhouse by the pool West 14th and also taking in the stunning views of the Dubai Marina Skyline. I would love to be able to greet you on your next visit. Kind regards, General Manager

Responded March 25, 2019
Dukes The Palm, a Royal Hideaway Hotel
10.0
Exceptional
Shane from United States
Couple
DUKES Studio
Stayed 2 nights in February 2019

Nicest hotel I've ever stayed at”

My wife and I are not accustomed to five-star hotel treatment, so this was a real treat for us. As such, we may have been more impressed than most who stay here, and yet it looks like most are as impressed as we. The location is great, the staff impeccable, the food outstanding. Our water boiler didn't work when we checked in so we called reception and they immediately replaced it. Little things like the valet service putting a car freshener in is a nice touch. The little 'lazy river' which nobody was doing except for us because we are children in adults' bodies was also very nice. Overall it was a great experience and while it might be the most I've ever paid for a room in my life, it seemed quite worth it comparative to the cost of a more 'normal' hotel.

Reviewed February 22, 2019

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Dear Shane, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to exceed your holiday expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well-being whilst staying among us. We are delighted to know that we could create such a memorable and relaxing stay. We hope to welcome you back in the near future. Kind regards, General Manager

Responded May 29, 2019
Dukes The Palm, a Royal Hideaway Hotel
10.0
Exceptional
Usman from Saudi Arabia
Business traveler
Stayed 2 nights in August 2019

Amazingly serene place in the heart of Dubai”

Dukes The Palm, a Royal Hideaway Hotel is true to its name. Professional British hospitality and a real Hideaway in the hustle and bustle of Dubai. Enjoyed every moment of my stay at this amazing hotel. The facilities are excellent. Great location on the Palm Jumeirah with beach and the infinity pool is amazing. Very professional and courteous staff serving with a smile all the time made my stay much more memorable. The receptionists, housekeeping staff, staff at the buffet hall and at the pool....each one makes the guest feel welcome. I'll surely be visiting Dukes The Palm with my family soon. Room for improvement in the breakfast menu, but it was still excellent!!!

Reviewed August 24, 2019

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Dear Usman, Thank you very much for sharing this great review of your recent stay. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We appreciate your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, General Manager

Responded August 27, 2019
Dukes The Palm, a Royal Hideaway Hotel
10.0
Exceptional
Jack from United Kingdom
Couple
Executive Studio
Stayed 5 nights in February 2022

TRULY INCREDIBLE EXPERIENCE ”

Superlatives don’t give this hotel justice. It was truly amazing! Right from arriving by taxi. Every single person working at the hotel were soooo friendly and chatty. We got a great upgrade which made us feel special straight away. The breakfast was incredible… Everything you could think of was amazing. The infinity pool area with the lazy river and the view of Dubai from there words can’t describe. Even after check out being able to use the facilities etc made us feel part of the hotel. I wouldn’t pick any other having stayed there. We cannot wait to come back!

Reviewed March 11, 2022

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Dear Jack, Thank you very much for your kind feedback. Our team works hard to ensure the total comfort of our guests so will appreciate your feedback. It is said breakfast is the most important meal of the day, so we are always eager to help our guests get a good start with a quality meal. We look forward to welcoming you back for another memorable experience. Kind Regards, Juan Carlos Reina, General Manager

Responded March 27, 2022
Dukes The Palm, a Royal Hideaway Hotel
10.0
Exceptional
SHAHID from United Arab Emirates
Family with young children
Deluxe
Stayed 1 night in June 2021

It's 5Stars ****** But the service is like 7 Stars ******* ..ama zing fantastic ”

We must give 9.7 rates for this property ( DUKES The Palm ) ******** We been to many hotels in the UAE but DUKES The Palm staff so well trained so sweet beautiful behave all of them ..we are going to book again next month & we are going to recommend our family & friends too😍 Thank You agoda & Dukes making this trip so much adventures********

Reviewed June 26, 2021

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10.0
Exceptional
Huzefa from United Arab Emirates
Couple
Stayed 1 night in August 2019

Token of appreciation”

I had booked a stay with at Dukes Palm Jumeirah on 9th of August 2019, and above my expectation was delighted by the overall experience. We would like to thank the entire guest relations team for such a wonderful experience. We have and will recommend Dukes Hotel to all our family and friends to definitely book a stay at Dukes. Thank you once again. H Karim Room 232 050-6214968

Reviewed August 12, 2019

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Dear Huzefa, Thank you very much for sharing this great review of your recent stay. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. We hope that your experience at our establishment will create many fond memories for you to look back on. Please come back and visit us very soon. Kind regards, General Manager

Responded August 17, 2019
Dukes The Palm, a Royal Hideaway Hotel
10.0
Exceptional
Sarah from United Kingdom
Family with young children
Deluxe
Stayed 6 nights in December 2020

Great stay!”

Terrific hotel, great amenities (outdoor heated pool, indoor heated pool and beach were particular favourites!). Right opposite the Nakheel mall so great if you want to shop or eat without having to cab it into town, Would definitely recommend this hotel for families with kids of any age.

Reviewed December 28, 2020

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9.6
Exceptional
Charles from United Arab Emirates
Couple
Deluxe
Stayed 2 nights in June 2020

Now thats Hospitality ”

The team in Dukes is just wow!!! Starting from the valet, the security, the towel boys, the life guards...the reception team.. especially the reception TEAM.. was my birthday.. they took the time to surprise us by singing for us and sent a beautiful cake along with a lovely note.. a very...very thoughtful gesture.. was very humbling...thank you girls...😁 We had our breakfast in GBR(Great British Restaurant) great team managed by Adnan a very polite and courteous host...the food was neat and just perfect.. no complains.. the staff was very professional and they made sure we were FULL!!!! 😁 What more can you ask for ... Glad we made this trip..

Reviewed June 20, 2020

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10.0
Exceptional
Shannon from Australia
Group
Stayed 4 nights in February 2019

Didn't want to leave!”

Absolutely loved our stay at Dukes! All the staff were just brilliant, esp Michael in the kitchen and Shanti (spelling) in reception/guest services. Will definitely be back!

Reviewed March 15, 2019

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Dear Shannon, We are delighted to know that your stay at DUKES Dubai was memorable and it was hard for you to leave us! Your kind comments will surely be passed on to the team, especially Michael and Shanti. We definitely hope to welcome you back in the future. Kind regards, General Manager

Responded March 25, 2019
Dukes The Palm, a Royal Hideaway Hotel
10.0
Exceptional
Sherma from United Arab Emirates
Couple
Deluxe
Stayed 1 night in July 2021

Exceptional”

I must say that Dukes the Palm is one of the excellent hotel in UAE, in terms of their service and mostly their amenities. We really love the lazy river. We are still in awe with their infinity pool especially at night time.

Reviewed July 23, 2021

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Dear Guest, Thank you for this kind review following your stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. Thank you again; we look forward to welcoming you back soon. Kind Regards, Juan Carlos Reina, General Manager

Responded July 31, 2021
Dukes The Palm, a Royal Hideaway Hotel
10.0
Exceptional
Siobhan from United Arab Emirates
Couple
Deluxe
Stayed 1 night in October 2020

Wonderful short staycation”

Staff were great received a complimentary upgrade and late checkout. 1 day by pool and next morning by infinity pool. Could not fault it. Wonderful dinner in West 14th. Will for sure rebook

Reviewed October 12, 2020

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10.0
Exceptional
Kevin from United Kingdom
Family with young children
Deluxe Studio
Stayed 9 nights in April 2019

Fabulous as always ”

This was our third visit and this time took my family (daughter and two little ‘uns). The hotel didn’t disappoint. Staff are fabulous, facilities are great in fact it was impossible to fault. We are going back again soon.

Reviewed May 09, 2019

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Dear Kevin, Thank you very much for sharing this great review of your recent stay at DUKES The Palm, a Royal Hideaway Hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We hope to welcome you back to our hotel in the near future for yet another great stay. Kind regards, General Manager

Responded May 15, 2019
Dukes The Palm, a Royal Hideaway Hotel
10.0
Exceptional
Gordon from United Kingdom
Couple
Deluxe
Stayed 2 nights in July 2020

2 night stay”

This hotel was excellent value for money ,Staff helpful friendly and caring .The hotel area and pools are amazing .Food excellent and good value

Reviewed August 04, 2020

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Dear Gordon, Thank you for taking the time in writing us a review of your stay DUKES The Palm, a Royal Hideaway Hotel. We are delighted to know that you had a great stay with us. We hope that your experience in our hotel create fond memories to look back on. We look forward for your return in the nearest future. Kind regards, General Manager

Responded August 31, 2020
Dukes The Palm, a Royal Hideaway Hotel
10.0
Exceptional
Herna from United Arab Emirates
Couple
Deluxe
Stayed 2 nights in November 2020

Excellent”

We had an excellent 2 nights stay in this hotel. Staff are nice and accommodating. We'll surely book again and will recommend to others.

Reviewed January 06, 2021

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9.6
Exceptional
Bryan from Philippines
Couple
Stayed 1 night in August 2019

Comfortable”

This hotel is awesome from their facility to their very accommodating staff. They have a very fast and smooth service. The location is great. One thing only is the beach it has some sort of algae in some parts. The infinity pool is very clean and well maintained. Will be back here soon.

Reviewed August 17, 2019

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Dear Bryan, Thank you very much for sharing this great review of your recent stay. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We have shared your comments regarding the beach with our team; however, at times we are subject to Mother Nature. It is pleasing to read that our infinity pool was an enjoyable and relaxing experience for you. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, General Manager

Responded August 19, 2019
Dukes The Palm, a Royal Hideaway Hotel
10.0
Exceptional
Rhea from Philippines
Couple
Deluxe
Stayed 1 night in October 2020

Very nice hotel! ”

Very accommodating staff, I will definitely come back, got a room upgrade for my Birthday Staycation. Food is great, pool & beach area are sanitized from time to time.

Reviewed October 27, 2020

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10.0
Exceptional
Eduardo from United Arab Emirates
Couple
Deluxe
Stayed 1 night in June 2021

Food and the beach ”

The dinner and breakfast buffets are one of the best so far. (Especially the dinner) . We enjoyed the pool and beach though it was hazy day.

Reviewed June 06, 2021

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10.0
Exceptional
Kevin from United Kingdom
Couple
Stayed 4 nights in March 2019

Simply brilliant ”

Great hotel, one of the best I’ve ever stayed in. The facilities are fantastic and the staff could not be more helpful.

Reviewed March 15, 2019

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Dear Kevin, Thank you for your "Simply Brilliant" review. We are delighted to know that your stay at DUKES The Palm, a Royal Hideaway Hotel was great and memorable! Your kind comments about our helpful team will surely be passed on. With such a huge array of facilities, to include the private beach, infinity pool, lazy river and indoor pool; it is great to know you had time to enjoy them all. We hope to welcome you back in the future. Kind regards, General Manager

Responded March 25, 2019
Dukes The Palm, a Royal Hideaway Hotel
9.6
Exceptional
Emele from Australia
Couple
DUKES Studio
Stayed 4 nights in June 2019

Beautiful Hotel with stunning views & excellent service. ”

I must say I was pleasantly surprised when arriving to check in. Didn’t expect it to be so “flash”. The service was top notch, and the breakfast was amazing! We also had dinner at the GBR restaurant on their Arabian Themed night, dinner was delicious and a great variety! Love this hotel, and would highly recommend it to all types of visitors to Dubai.

Reviewed June 15, 2019

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Dear Emele, Thank you for your review and great rating! We are delighted to know that we could create such a wonderful travel memory and stay for you. You comments regarding our team, our exceptional service, our amazing breakfast and culinary options will certainly be shared with the team. There is no doubt that these will act as great motivators in ensuring our team always strive for the very best. We hope we can welcome you back on your next visit to Dubai. Kind regards, General Manager

Responded June 16, 2019
Dukes The Palm, a Royal Hideaway Hotel
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