"Overall, highly recommended, especially using this hotel on the day of arrival or departure will ease your travel stress."
SEIJI - December 31, 2019
Location rating score
Free airport transfer
Free Wi-Fi in all rooms!
|Value for money||8.0|
|Distance to city center||1 km|
|Nearest airport||Mactan-Cebu International Airport (CEB)|
|Distance to airport||2.1 km|
Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Dulcinea Hotel and Suites is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Dulcinea Hotel and Suites also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Dulcinea Hotel and Suites has a car park available for guests. Parking is free for guests.
Dulcinea Hotel and Suites does not permit smoking in any of its rooms, but allows smoking in designated areas.
"The hotel is near the airport which was very convenient since we arrived at 2AM."
December 31, 2019
"The room was big and, breakfast was really good, and view was super!!!"
June 15, 2019
"Pros: Free transportation service between the hotel and the airport."
December 31, 2019
Located in the city of Cebu, Dulcinea Hotel and Suites is an ideal location for both business and leisure travelers. Offering luxurious accommodation, the property is within close proximity to the dining venues, entertainment centers, and everything you want for a fun-filled and a great vacation. Just a stone's throw away from the busy city of Lapu Lapu City, it is a five-minute drive to the Mactan International Airport and Mactan Economic Processing Zone. They feature well-appointed rooms that offer amenities like a TV, air conditioning, cable channels, in-room broadband, laundry, a hair dryer, and mini bar in all rooms. A nice location with great amenities, Dulcinea Hotel and Suites is bound to give you a convenient stay.
"The hotel was a good surprise, the guards was very helpful a..."
March 11, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Children 0-8 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 9 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Dulcinea Hotel and Suites
Show reviews that mention
Close to Airport, Shopping, Eating”
Having previously tried 2 'airport' hotels on Mactan Island, this excelled way above the others. Very friendly staff, 24 hour reception, big room and very clean. It is right on ML Quezon National Highway opposite Gaisano Mactan Mall. It has an excellent little restaurant, although I can only vouch for the breakfast as I ate out both nights I was there. Bacon & eggs cooked an demand and a small but delicious choice of local food- which I love. It's barely 10 mins from Mactan Airport and they have a very reliable shuttle which you need to book with 2 days notice. Excellent free in room Wi-Fi too. Quite by chance, and certainly no fault of the hotel, it was Kadaugan festival weekend and the roadway outside became a huge and boisterous street party. It suited me as a fun loving tourist but if you want a quiet stay then check the festival calendar before booking! I can highly recommend the Dulcinea if you want easy access to the airport and not concerned about not being in Cebu City itself, which is about a 250 peso (USD6) taxi ride away.
Large rooms, friendly staffs and delicious breakfast ”
This hotel is awesome. It is just near to the Mactan airport and mall. They have large rooms and it is really clean and nice. Their bathroom has a bath tub too. You can see both Mactan and the Marcelo bridge by looking at their windows. They also have fast wifi and a table & chair (perfect for business men who are having a business trip) and friendly staffs. Whats more? They also have a very delicious breakfast! and yes---this is for FREE! They will also provide you a free shuttle service to the airport. Will definitely come back to Dulcinea again. cons: they don't have elevator so it is hassle to go up and down on the hotel. I hope there will be an elevator already when I go back. hihi.
Dear Mr./Ms. Yurie, Thank you for giving us a perfect rating and for taking the time to review your stay with us. We really appreciate your positive feedback and so happy that your stay with us went so well. We wish you all the best and we are all looking forward to having you again as a guest in our hotel. Warm Regards, Mary Dyn
A day before my flight to mla.”
i was so exhausted for 2 days of traveling and almost no sleep in Cebu where I've stayed esp.on my 2nd night. And on my third day I checked in at Dulcea to my surprise I sleep a lot coz it was so silent. Never heard a noise from the outside or the hallway of the hotel. I really enjoyed my stay even for a night. You've got all you need inside the rm. (amenities) though I usually bring my own.. Nothing to complain.. Breakfast delivered inside the rm. I want to stay there (Dulcinea ) again when I visit Cebu nxt time. And last but not least, wifi is ok too. Thank you Dulcinea
Dear Mr./Ms. Susan, Thank you so much for your outstanding review! . We are so happy to hear that you enjoyed your stay with us. We pride ourselves on providing excellent service and outstanding amenities.I will be happy to share your review with our entire staff. We wish you all the best and see you soon! Warm Regards, Mary Dyn
Great hotel with great service for a great price!”
This is a hotel that works hard to be good and it shows. Yes, you walk up two flights of stairs to reach the lobby but we had two staff members carry our bags so this was not an inconvenience in any way. The staff are pleasant and quick to respond. The room is large and clean. There is a desk and chairs. The bathroom is large and includes a tub. They provide a free breakfast and will accommodate your schedule. So many places will tell you their breakfast hours of operation and it's up to you to be there. We had an early morning flight and they gave us sandwiches at midnight to make sure we had food. This is outstanding service! They provide a free shuttle to the airport. Many places will arrange transportation for you but you still have to pay the cost. It is close to Mactan International Airport at about 2 kilometers (1.3 miles according to the computer). The location is also close to the Gaisano Mall Mactan Island which includes a number of restaurants.
Dear Mr./Ms. Todd, Thank you for taking the time to review your stay with us.We are so happy to hear that you are satisfied with your stay with us.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Mary Dyn
Value for Money”
my friend and i had 3 different accomodations during our stay in philippine. dulcinea hotel and suites is definitely the most value for money among all. the room comes with a living room which makes the whole place spacious. dulcinea is only 10-15 mins drive away from the airport and there is a 24 hours macdonald's house across the street, about 10 mins walk. however, it is located on level 3 with no lift so it would be inconvenient for guests with bulky luggages or mobility disabled. it looks quite sleazy outside the lobby and there is no door to their bathroom, only bathroom curtain. i would recommend dulcina for those looking for lodging near the airport.
Affordable and Near the Airport”
During a recent visit to the Philippines, my wife and I decided to visit Cebu in the central PI. Since neither of us had been to this part of the country before, we picked the Dulcinea off the internet for its convenient location near the airport and low prices. It is located on the main road north of the airport with a number of other hotels. After enduring a cab ride from the airport with the world’s stupidest cabbie, we managed to find the hotel on the north side of the road. It is not easy to spot unless you are looking for it. If you are crazy enough to drive in the Philippines, they do have parking. Despite its rather grand-sounding name, this is a tiny hotel—I believe it only has 16 rooms. It is on the third floor and there is no elevator. The lobby is small but tasteful. Check in was easy and the staff wonderfully friendly and helpful throughout our stay. Our room was huge, especially by PI standards. It had a separate seating area with sofa bed and wide screen TV, a bar, refrigerator, safe, small dining area, large bathroom with both shower and bathtub and a king size bed that was extremely comfortable. Thankfully, it had a quiet ceiling mounted AC system that worked very well. The room was pleasingly quiet in part due to its setback from the road. We had some minor problems with the TV and safe when we first arrived but these were taken care of in a matter of minutes. Breakfast was included at their small 2nd floor restaurant and was quite good with a decent selection of local food supplemented by an omelet station. The only downsides we saw were tired hallway carpeting and the neighborhood which was more reminiscent of bustling Manila than the seaside resort we were expecting. However the location did make it easy to get pretty much anywhere you wanted to visit. This was a good first experience and affordable. However, when we return, we will likely pay the extra money to stay at the glamorous Marco Polo in north Cebu City.
I stayed here again a second time because i was pleased with my previous stay here. This time was the similar. This time i tried taking the ferry from the cebu city port to mactan rather than taking a taxi directly. If you take it this way note that apparently you can only ride tricycles from there. Also the tricycles are apparently not allowed on the main street that dulcinea is by. They were able to drop us off at the back of gaisano mall, the mall across from the hotel. We were able to walk & cross the busy street with our luggages (not recommended if you have very large luggages or children. Also there is no elevator but the guard can carry your luggages up. The shower was nice and clean, & the hot water shower was great. The room is comfortable and the bed is comfortable. The staff is very pleasant, timely, and friendly. The airport shuttle through the hotel ends at 2am and starts again at 5 or 6. Free breakfast, large servings & delivered to room. Would stay again
Dear Mr./Ms. Scarlett, Your positive words about our Hotel and Service are highly appreciate. Thank you for sharing them with us. It will motivate us to optimize our focus to ensure memorable moments and personal service in our Hotel. We wish you all the best and we look forward to serving you again. Best Regards, Mary Dyn
Dulcinea Hotel and Suites”
First trip to Cebu. We spent the first two nights on Bohol Island and then two nights in Cebu at the Dulcinea Hotel and Suites. It is a new establishment so taxies had some difficulty locating it. The hotel is not near the city/tourist sights but is a reasonable taxi ride away. Aside from the small plaza/supermarket across the street, there is not much around the hotel neighbourhood. As the hotel does not privde shampoo, the supermarket across the street was helpful (closes at 8pm). Also a few fast-food joints if looking for a quick bite. There is also a pasta/pizza restaurant next to hotel. We chose this location as we had a very early departure flight; it is only about 10mins. away from the airport. No elevator/escalator and the hotel entrance is located on 2nd floor. Small hotel so small staff but Concierge was friendly and helpful. Breakfast is served to your room and the lady was also friendly. Rooms are clean and newly furnished.
After a long ferry trip and a taxi driver who tried to take us to the wrong hotel, we arrived at the Dulcinea weary and dirty. Upon arrival, the friendly security guard took our bags up to reception where check I was prompt and hassle-free. We were provided a bottle of cold water upon arrival and we were shown to our rooms. The rooms were spacious and clean, bathroom large, the bed heavenly and the views overlooking the river was gorgeous at night. There is a cafe downstairs, but we opted to go to the mall on the other side of the road, where we found an Italian restaurant. For those looking for a bit of retail therapy, this shopping centre really won't be for you. Pros: service, location, free airport transfer, bed. Cons: my room had horrid water pressure. Also, the toilet kept running at intervals and when it happened, the cold water disappeared and it came out as a trickle.
Lovely hotel ”
Stayed at the Dulcinea for about one week,the hotel is very well located,right opposite Gaisano Mall,and only a short drive from the airport,the room is very modern and clean,I've also noticed that the housekeeping team really do a great job " keep it up ladies", the front desk staff are very polite,not much to really say about the " Dulcinea Hotel" because it's a great place to stay and it's good value for money compared to what you would be paying staying on Cebu Island.
Cheap, Clean, No-Frills Mactan Hotel”
I would recommend Dulcinea Hotel for the backpackers and travelers who do not want to stay in the city center. The room has ample space, a clean bathroom, cable tv and good air conditioning. It is about 15 minutes away from the airport and along a major road. There's also a massage place and pizza restaurant in the premise. Taxis constantly pass through the road. Good value hotel.
Surprisingly Great Hotel. I was Impressed !”
Really enjoyed my stay here. Was surprised at how nice and large the rooms actually were. Great bed, 32" LED TV, cable, nice bath with shower and large tub. It's centrally located on Mactan island, with quick access to the airport. The front desk staff was helpful in determining the ferry schedule for me to go to Bohol the next morning. My only issue was the in-room safe did not work. The staff changed the batteries, but still the same result. Overall, a great hotel.
Great Hotel - but off-putting”
This hotel was a little off-putting at first. It is located on the third floor of a strip mall (no elevator but security will help with bags) that some Mactan Airport taxis do not know. Once we got into the hotel - very nice, with hot and cold water in SINK (not common in Phils) and shower with TUB - good water pressure. A 40"+ LCD TV with complimentary coffee and tea in the room, desk, lounge chair and queen bed (as well as a 'mini-bar' and mini frig. Although it is like most hotels in Phils, the electricity is turned off when you leave the room so unless you are going to 'camp' in the room - nothing ever gets truly cold. We really liked our room until 10:30 PM. In the parking lot of the strip mall - there APPEARS to be a 'closed' diner. IT is not. It is a Disco that operates from about 10:30 PM until?? Our first night the music was so loud the windows shook and my future wife actually went in the bathroom to sleep. The staff was very accommodating (knowingly) and switched our room to across the hall (Water/Ocean View Room - same price). So, unless you are a night owl that likes the night life, suggest requesting the Water/Ocean View room at reservation time. We liked this room a lot and other than those few initial inconveniences were quite happy. We were happy enough to reserve rooms because we are having a Mactan Beach Wedding and needed some rooms for out of town (other island) guests to stay in.
Cozy, Comfortable and Budget friendly”
Dulcinea is located very close to Airport and opposite to Gaisano Mactan Mall, which is a plus. Easy to hail any transport quickly without any hassle which was very important to us. The room was big enough and bathroom included a bathtub :) The room was clean and staff were friendly. Having breakfast delivered to the room was great too :) Would recommend all my friends who are planning to visit Cebu to stay at this hotel.
Dear Mr./Ms. Pradyumna, Thank you for taking the time to review your stay with us.We are so happy to hear that your stay with us went so well.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Mary Dyn
A special hotel in the heart of Mactan”
I have stayed at the hotel twice now and would definitely recommend to all who are staying in the Cebu / Mactan area. The staff is very friendly and I really like the restaurant. The rooms are clean with a comfortable bed and a nice TV. The price is right for this hotel. I am very impressed!
Convenient & close to the airport”
We had a pleasant stay in Dulcinea Hotel.Staff are polite, courteous and helpful. It a good value for money hotel, we get what we paid for. My only complain is that the air conditioner was set to only one setting but it wasn't too bad. I will recommend Dulcinea Hotel to anyone who is looking for accommodation that is close to the airport,close to the shopping center and not too expensive. Thank you
Memorable and unforgetable stay......”
My stay in Dulcinea hotel and suites was so amazing. I have stayed to many hotels but this one was the best for me. And definitely I will choose this hotel whenever and if ever someday I'll go back to Cebu I will choose to stay in this hotel.
We returned there to the same room as the day we met 5 years before. Now we are a newly married couple we decided that it would be romantic to return there. We received the same room as promised, but there was a problem with the Air Con. The staff at Dulcinea were very fast to check the problem and then upgrade us to a suite room to make up for the disappointment. Thank you for ensuring we had a very good stay and yes we will return.
Don't judge a book by its cover!”
when the taxi pulled in to the front area of the hotel my first thought was "uh oh" got this wrong. we had to climb two flights of stairs which brought us to a pleasant reception area. booking in was as quick as i have ever experienced and then into the room. oh my! it was just fabulous. a desk, a single armchair, huge window that overlooked the waters between cebu and mactan and a bridge to the right and a bridge to the left. that contrasted with the corrugated iron homes directly below you. interesting. the bed was king size and of the pillow top variety. after my chinese bed this was the ultimate for me. there was a safe in the room and for which i had to ask at reception for the key. a bath / shower, large area this was with the toilet and basin. well stocked bar fridge and reasonable re-stocking prices. directly over the road was the gaisano mall, plenty of atm's and lots of transport options.
i really enjoyed my stay at the Dulcinea hotel the rooms were very good and spacious,and the staff were very good and helpful the food was good and everyone would help you if you needed it,the hotel is just over the road from the mall so you can do all your shopping