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Balcony/terrace, Dulcinea Hotel and Suites in Cebu
Suite - Room plan, Dulcinea Hotel and Suites in Cebu
a hotel room with a large bed and a large window, Dulcinea Hotel and Suites in Cebu
a living room filled with furniture and a fire place, Dulcinea Hotel and Suites in Cebu
Lobby, Dulcinea Hotel and Suites in Cebu
Interior view, Dulcinea Hotel and Suites in Cebu
a dining room table with a light on, Dulcinea Hotel and Suites in Cebu

Removed from saved list

7.9

Very good

2,361 reviews

2,361 reviews

Housekeeping55
Breakfast31
View8
See map
See map

8.0

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Temple of Leah 4.9 km
Ayala Center 6.3 km
Casa Gorordo Museum 6.6 km
Yap Sandiego Ancestral House 6.7 km
Fort San Pedro 6.8 km
Basilica De Sto. Nino 7.0 km
Magellan's Cross 7.2 km
Colon Street 7.3 km
Taoist Temple 8.4 km
Tops Lookout 11.6 km
Nearby landmarks
Gaisano Island Mall Mactan 150 m
Lapu-Lapu City Social Hygiene Clinic 310 m
Lapu-lapu Sports Complex 320 m
Lapu-Lapu City Hall 340 m
Our Lady of Fatima Church 420 m
Fashion TV Asian HQ 460 m
Artevalman Handicraft Market 490 m
Our Lady Of The Rule Maternity And General Hospital 760 m
Brgy Matumbo Court 780 m
General Milling Corp. 810 m

Dulcinea Hotel and Suites

Shangs Mactan Town Center, M.L Quezon National Highway Pajo, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Mactan Island part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Check-in/out [express]

Free airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Currency exchange

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Breakfast [free]

Your dates are popular among travelersPopular destination! Properties in Cebu are being booked every minute!
Value for money8.0
Distance to city center1 km
Location rating8.0
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport2.1 km

Rooms available at Dulcinea Hotel and Suites

Excellent
Room comfort & quality

8.2

Superior Deluxe Room
...
  • Room size: 45 m²/484 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 sofa bed & 1 king bed and...
Enter dates to see prices
Studio
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Triple Room with Free Airport Transfer
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 single bed and 1 king bed
Enter dates to see prices
Superior Triple Room - Non-Smoking
...
  • Room size: 45 m²/484 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
King Bed Studio with No Window
...
  • Room size: 45 m²/484 ft²
  • Shower
Enter dates to see prices
Superior Double Bed Room
...
  • Room size: 56 m²/603 ft²
  • Shower
Enter dates to see prices
Triple Deluxe Room
...
  • Room size: 60 m²/646 ft²
  • 1 single bed and 1 king bed
Enter dates to see prices
Suite, 1 King Bed
...
  • Room size: 75 m²/807 ft²
Enter dates to see prices
Superior
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Dulcinea Hotel and Suites?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Dulcinea Hotel and Suites?

Dulcinea Hotel and Suites is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Dulcinea Hotel and Suites also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Dulcinea Hotel and Suites has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at Dulcinea Hotel and Suites?

Wake up to a great continental breakfast at Dulcinea Hotel and Suites.

What is the smoking policy at Dulcinea Hotel and Suites?

Dulcinea Hotel and Suites does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Dulcinea Hotel and Suites?

Travel by air is easy with Mactan-Cebu International Airport only 2.1 km away from Dulcinea Hotel and Suites.

What restaurants are nearby Dulcinea Hotel and Suites?

Restaurants including Lantaw Native Restaurant, Scape Skydeck and Azure Beach Club are popular in Dulcinea Hotel and Suites’s neighborhood which is known as Mactan Island.

What popular shopping places are close to Dulcinea Hotel and Suites?

Shopping options in Dulcinea Hotel and Suites’s Mactan Island neighborhood include Gaisano Island Mall Mactan and Mactan Marina Mall.

What are popular attractions near Dulcinea Hotel and Suites?

Guests at Dulcinea Hotel and Suites can easily visit Our Lady of Fatima Church, Fashion TV Asian HQ and Millenium Park located in the Mactan Island area.

What popular beaches are close to Dulcinea Hotel and Suites?

Guests at Dulcinea Hotel and Suites can easily visit Hadsan Beach and Suba-Basbas Public Beach in the Mactan Island area.

What popular natural sightseeing spots are close to Dulcinea Hotel and Suites?

Dulcinea Hotel and Suites’s nearby natural sights include Airmen's Village, The Jungle Cultural Entertainment Center and Pawod Underwater Cave located in the same Mactan Island area.

See map

Explore the neighborhood

What people love about Dulcinea Hotel and Suites

  • 9.2

    Exceptional
    Cleanliness

    "This is clean friendly spacious and cheap."

    FREDERICK

    |

    November 14, 2022

  • 9.6

    Exceptional
    Cleanliness

    "The room is really nice and neat."

    LUNA

    |

    August 4, 2022

  • 10

    Exceptional
    Location

    "Best location to stay shen travellng in every tourists spot in cebu!and when you’re going to the airport, it is just 5 minutes away!"

    Reu

    |

    November 6, 2022

Property ranking|Compared to 2,323 Cebu properties
See all rankings
Room comfort score
8.2/10
Room size
45 sqm.
Cheapest price score
Service score
8.4/10
Better than
98
%
of Cebu properties
Bigger than
96
%
of Cebu properties
Better than
89
%
of Cebu properties
Better than
87
%
of Cebu properties
Overall rating:

7.9

Very good
2,021 reviews
Cleanliness
8.0
Facilities
7.1
Location
8.0
Read all reviews >
What travelers say they love:
Room was spacious and clean with good tv.
Richard from Philippines
Solo traveler
More about Dulcinea Hotel and Suites

More about Dulcinea Hotel and Suites

Dulcinea Hotel and Suites

Get the most adventure during your time in Cebu when you book a room at Dulcinea Hotel and Suites.
At Dulcinea Hotel and Suites, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Shuttle services provided by Dulcinea Hotel and Suites makes it easy to plan your day trips, sightseeing, and more around Cebu.
Guests can enjoy free parking right at the hotel. Front desk services including express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Dulcinea Hotel and Suites thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Dulcinea Hotel and Suites are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal.
Dulcinea Hotel and Suites also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at Dulcinea Hotel and Suites. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
Apart from amenities and services, Dulcinea Hotel and Suites goes the extra mile to make sure all guests make the most of their time. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience all the sights and local attractions of Cebu with Dulcinea Hotel and Suites as your base. Multiple day trip options await you and your travel group close to Dulcinea Hotel and Suites, starting with visits to Ayala Center located just 6.2 km away.


Reasons to stay here

Find some of the city's best deals here with rooms 88% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 94% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 97% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.1

Most talked about facilities

Breakfast

93 mentions

Housekeeping

86 mentions

Internet

27 mentions

Food & Dining

21 mentions

Languages spoken
  • English
  • Filipino
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [continental]
  • Breakfast [free]
  • Breakfast service
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Snack bar
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Services and conveniences
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental

Location

Shangs Mactan Town Center, M.L Quezon National Highway Pajo, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015
Excellent
Location

8

Airports
  • Mactan-Cebu International Airport (CEB)
    2.1 km 9 min drive
  • Bohol–Panglao International Airport (TAG)
    85.8 km 3.7 hour drive
Public transportation
  • Cebu North Bus Terminal
    4.1 km
  • Cebu South Bus Terminal
    7.9 km
Hospital or clinic
  • Lapu-Lapu City Social Hygiene Clinic
    310 m
Shopping
  • SM Seaside City Cebu
    9.7 km
Convenience store
  • 7 Eleven
    1.8 km
Cash withdrawal
  • ATM
    880 m

What's nearby

Popular landmarks
  • Temple of Leah
    4.9 km
  • Ayala Center
    6.3 km
  • Casa Gorordo Museum
    6.6 km
  • Yap Sandiego Ancestral House
    6.7 km
  • Fort San Pedro
    6.8 km
  • Basilica De Sto. Nino
    7.0 km
  • Magellan's Cross
    7.2 km
  • Colon Street
    7.3 km
  • Taoist Temple
    8.4 km
  • Tops Lookout
    11.6 km
Nearby landmarks
  • Gaisano Island Mall Mactan
    150 m
  • Lapu-Lapu City Social Hygiene Clinic
    310 m
  • Lapu-lapu Sports Complex
    320 m
  • Lapu-Lapu City Hall
    340 m
  • Our Lady of Fatima Church
    420 m
  • Fashion TV Asian HQ
    460 m
  • Artevalman Handicraft Market
    490 m
  • Our Lady Of The Rule Maternity And General Hospital
    760 m
  • Brgy Matumbo Court
    780 m
  • General Milling Corp.
    810 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-8 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 9 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Complimentary airport shuttle service is available at the property with below terms and conditions:
    1. Guests must provide complete flight details (flight number, estimated time of arrival/departure) at least 2 days before the check-in date. Guests providing incomplete flight information will not be eligible for the service.
    2. Airport service request for last minute booking/same day booking is not guaranteed and subject to availability.
    3. Shuttle service is subject to changes and availability. It is a complimentary service and no refund will be provided for guests who do not use it.
  • Airport transfer is available at no additional charge from 06:00 AM- 02:00 AM. In order to reserve the transfer, please inform the property of your arrival details at least 2 days prior to arrival.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until19:00
  • Check-out from11:00
  • Check-out until12:00
  • Reception open until19:00
Getting around
  • Airport transfer fee0 PHP
  • Distance from city center1 km
  • Travel time to airport (minutes)5
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors3
  • Number of rooms 16
  • Room voltage220
  • Year property opened2009

Reviews of Dulcinea Hotel and Suites from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.0
Facilities7.1
Location8.0
Room comfort and quality8.2
Service8.4
Value for money8.0
High score for Cebu
Rating
9+ Exceptional (377)
8-9 Excellent (314)
7-8 Very Good (441)
6-7 Good (226)
<6 Below Expectation (205)
Time of the year
Mar - May (385)
Jun - Aug (365)
Sep - Nov (381)
Dec - Feb (432)

Show reviews that mention 

Showing 1,563 verified guest comments
12345
10.0
Exceptional
Todd from United States
Couple
Superior Deluxe Room
Stayed 1 night in May 2019

Great hotel with great service for a great price!”

This is a hotel that works hard to be good and it shows. Yes, you walk up two flights of stairs to reach the lobby but we had two staff members carry our bags so this was not an inconvenience in any way. The staff are pleasant and quick to respond. The room is large and clean. There is a desk and chairs. The bathroom is large and includes a tub. They provide a free breakfast and will accommodate your schedule. So many places will tell you their breakfast hours of operation and it's up to you to be there. We had an early morning flight and they gave us sandwiches at midnight to make sure we had food. This is outstanding service! They provide a free shuttle to the airport. Many places will arrange transportation for you but you still have to pay the cost. It is close to Mactan International Airport at about 2 kilometers (1.3 miles according to the computer). The location is also close to the Gaisano Mall Mactan Island which includes a number of restaurants.

Reviewed May 28, 2019

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Dear Mr./Ms. Todd, Thank you for taking the time to review your stay with us.We are so happy to hear that you are satisfied with your stay with us.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Mary Dyn

Responded May 29, 2019
Dulcinea Hotel and Suites
10.0
Exceptional
Imee from United States
Couple
Superior Deluxe Room
Stayed 1 night in January 2020

Clean and spacious room plus free shuttle to the Airport”

I stayed here with my partner. We we’re a bit concerned with the place when we arrived but found the room surprisingly clean and spacious! The room came with breakfast and free shuttle to the airport. Very basic but location is great!

Reviewed January 25, 2020

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Dear Mr./Ms. Imee, Thank you for taking the time to review your stay with us.Your feedback is really appreciated. It will motivate us to optimize our focus to ensure memorable moments and personal service in our Hotel. We wish you all the best and we hope to see you again. Warm Regards, Mary Dyn

Responded January 25, 2020
Dulcinea Hotel and Suites
9.6
Exceptional
Aileen from Philippines
Solo traveler
Superior Deluxe Room
Stayed 5 nights in October 2021

Best staff and huge room”

It's only my 2nd day in the hotel as I'm making my review. I am here for a 5 day quarantine. I am immediately impressed by the hotel staff and the hotel driver who acted like our errand boy, buying stuff for us coz we weren't allowed ourside. The check'-in process is fast and the hotel staff makes our stay comfortable. Our room was huge and had a jacuzzi , ref, heater, work desk and breakfast, so Im very impressed. I only paid over 2k per night so it's really value for money. If there was one thing to improve on, it's that I wished they had an elevator. However, the staff's excellent service is what made the hotel standout and eclipses whatever is missing.

Reviewed October 30, 2021

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thank you for your review and very much appreciated your comment. thank you again.

Responded September 21, 2022
Dulcinea Hotel and Suites
10.0
Exceptional
wu from South Korea
Couple
Superior Deluxe Room
Stayed 3 nights in June 2019

Great service. ”

The staff are very friendly and provided great service. We were very happy to stay there for two days. There is only thing that my husband didn't like it so much as he is a light sleeper. There is a club under the hotel and they play loud music everyday. It's really depand on how much you can handle the noisy. I was ok, but not my husband.

Reviewed July 05, 2019

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Dear Mr/Ms. Wu, Thank you for taking the time to review your stay with us and for giving us a perfect rating.We are so happy to hear that your stay with us went so well.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However , we would like to apologize regarding the noise,please rest assured we have addressed this with the team to ensure we improve on this. Warm Regards, Mary Dyn

Responded July 06, 2019
Dulcinea Hotel and Suites
9.6
Exceptional
Richard from Philippines
Solo traveler
Superior Deluxe Room
Stayed 2 nights in June 2022

Great Staff”

Property accommodated a 5am check-in for me with prior notice as was arriving on the ferry from Cagayan de Oro at Pier 1. Room was spacious and clean with good tv. Breakfast was served to me in my room. What a nice touch. Front desk is staffed with hot chicks what a welcome sight to tired traveling eyes to see beauty queens assisting you. Excellent service from them on questions regarding the surrounding area of Lapu Lapu and Cebu city. Enjoyed my stay and highly recommend this hotel to travelers. Free airport shuttle if needed is available.

Reviewed June 19, 2022

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hi thank you for your appreciation! we were pleasure to serve you! thank you again and we will improve our service better more!

Responded September 19, 2022
Dulcinea Hotel and Suites
10.0
Exceptional
HARIM from South Korea
Solo traveler
Stayed 2 nights in December 2019

Good and cheap”

The clerks are all kind The hotel located nearby the gaisano island mall only 5-7 min by women walk kk Rooms are clean The breakfast is also good But only stairs.. no elevator It’s ok

Reviewed December 09, 2019

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Dear Mr./Ms. Harim, Thank you so much for taking the time to share your review with us. We wish you all the best and we hope to see you again soon Warm Regards, Mary Dyn

Responded December 11, 2019
Dulcinea Hotel and Suites
10.0
Exceptional
Terry from Philippines
Couple
Superior Deluxe Room
Stayed 1 night in June 2022

Service above and beyond ”

I had a very early flight the front desk informed me the breakfast was at 8 am and the shuttle to the Airport was not until 7am , I said no problem . Well at 5:15 a knock at the door and breakfast was there ! Shortly after I look out the window and the hotels shuttle van and driver were waiting for me .Very impressed

Reviewed June 18, 2022

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Hi ! thank you for the review that you were satisfied our service ! we will try best more improve our service . thankyou again.

Responded September 19, 2022
Dulcinea Hotel and Suites
10.0
Exceptional
YI from Taiwan
Solo traveler
Superior Deluxe Room
Stayed 1 night in August 2018

The service staff is friendly ”

The service staff is very friendly, the room is clean, the next day is the early flight recommended to stay here, 10 minutes to the airport, there is a shuttle bus!

Reviewed March 18, 2019

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Dear Mr./Ms. Yi, We would like to thank you for sharing your feedback with us regarding your recent stay.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Mary Dyn

Responded March 19, 2019
Dulcinea Hotel and Suites
10.0
Exceptional
Carlo from United States
Solo traveler
Studio
Stayed 3 nights in January 2021

Exceptional”

Value for money. Very tidy. They have the most accommodating, helpful & courteous staff. Good & affordable food & drinks. I could highly recommend this hotel to my family & friends. Thumbs up for their great service. 👍

Reviewed January 16, 2021

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Dear Sir Carlo, We would like to thank you for sharing your feedback with us regarding your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Mary Dyn

Responded January 27, 2021
Dulcinea Hotel and Suites
9.6
Exceptional
Jose from Philippines
Group
Suite
Stayed 1 night in May 2019

The room was richly interior designed, and affordable. It be commended as a 4 star hotel...”

The affordable room was designed well. It has a value more than the customer can expect. However, my comment regarding their washroom, or T & B, is that it must be a closed room which is as usual a part of the suite. Designing a room with T & B adjacent to the king size bed is somewhat a question. Why must be the T&B be an open area? Toilet and Bathroom is must be an enclosed area. For if the customer has a companion like me. And if he wish to use the toilette to excrete his bowels. Lo and behold though there is an exhaust, the stench will still permeate. Hopefully they can do something about this.

Reviewed May 06, 2019

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Dear Mr./Ms. Jose, Thank you for your great review! We really value feedback from all of our guests, as this allows us grow and improve constantly. Please rest assured we have addressed this concern with the team to ensure we improve on this.We wish you all the best and we hope to see you next time. Warm Regards, Mary Dyn

Responded May 06, 2019
Dulcinea Hotel and Suites
10.0
Exceptional
CARLSON from Philippines
Solo traveler
Superior Deluxe Room
Stayed 2 nights in July 2020

Quaranti-cation”

So organized in implementing their protocols while waiting my swab test result. Worry free for food inside which you can avial, free drinkable water, big room and friendly staffs!

Reviewed July 14, 2020

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Dear Mr./Ms. Carlson, We would like to thank you for sharing your feedback with us regarding your recent stay.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Mary Dyn

Responded July 16, 2020
Dulcinea Hotel and Suites
9.2
Exceptional
Angelique from Philippines
Couple
Superior Deluxe Room
Stayed 2 nights in August 2020

Grannies are very pleased :)”

I booked my grandparents here for the mandatory quarantine before their connecting flight to Manila. By the time I looked, I believe this was the most practical and decent place to stay after checking the available officially tested hotels one by one. According to the grannies, their room was spacious and clean, and the staff are professional, kind and accomodating. It's just like 8-10 minutes to the airport so they were able to rest real well after a long flight. Only thing is that they don't have elevators, so it's a bit of a hassle when your room is located on the third floor, but a friendly staff will happily help with the luggages. All in all, they are very pleased and satisfied with their stay.

Reviewed August 16, 2020

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Dear Mr./Ms. Angelique, We would like to thank you for sharing your feedback with us regarding your grannies recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing their experience, and we hope their next visit will be as pleasant as the previous one. Best Regards, Mary Dyn

Responded October 19, 2020
Dulcinea Hotel and Suites
9.6
Exceptional
RONALD from Philippines
Solo traveler
Superior Deluxe Room
Stayed 1 night in April 2022

Best value for money!”

Free airport shuttle, pick up and drop off. Prime location right across street from Gaisano Mactan Island Mall which is no more than 10 minutes to airport. Very clean facilities, fantastic staff. You'll love your stay here.

Reviewed April 24, 2022

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thank you for your review. we will trt best to improve service and all the matters that our value guest needed.

Responded September 21, 2022
Dulcinea Hotel and Suites
10.0
Exceptional
MASARU from Japan
Business traveler
Superior Deluxe Room
Stayed 1 night in June 2019

Best in Mactan (for me)”

No fault, No trouble. Kind staff, yummy breakfast. All is best for me. I love this hotel.

Reviewed June 30, 2019

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Dear Mr. Masaru, Thank you for taking the time to review your stay with us and for giving us a perfect rating.We are so happy to hear that your stay with us went so well.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Mary Dyn

Responded June 30, 2019
Dulcinea Hotel and Suites
10.0
Exceptional
Aprile from Philippines
Group
Superior Deluxe Room
Stayed 1 night in April 2022

Very good location”

Very good location. The hotel is a little old, but it is well maintained and has great services for its price.

Reviewed April 18, 2022

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thank you for your review. we very much appreciated your good review.

Responded September 21, 2022
Dulcinea Hotel and Suites
10.0
Exceptional
Necelyn
Couple
Superior Deluxe Room
Stayed 2 nights in August 2019

Exceptional”

They’ll do their best to help you out with your needs.

Reviewed August 07, 2019

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Dear Mr./Ms. Necelyn, We would like to thank you for sharing your feedback with us regarding your recent stay.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Mary Dyn

Responded August 07, 2019
Dulcinea Hotel and Suites
10.0
Exceptional
Ronald from United States
Couple
Suite
Stayed 1 night in March 2019

Exceptional”

Great staff huge room, and delicious breakfast. Will stay again soon.

Reviewed May 30, 2019

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Dear Mr./Ms. Ronald, Thank you for taking the time to review your stay with us.Your feedback is really appreciated. It will motivate us to optimize our focus to ensure memorable moments and personal service in our Hotel. We wish you all the best and we hope to see you again. Warm Regards, Mary Dyn

Responded May 31, 2019
Dulcinea Hotel and Suites
10.0
Exceptional
Joseph from United States
Couple
Superior Deluxe Room
Stayed 1 night in February 2020

Good value. Fine room.”

Staff is excellent. Free airport shuttle van.

Reviewed February 11, 2020

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Dear Mr./Ms. Joseph, We would like to thank you for sharing your feedback with us regarding your recent stay.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Mary Dyn

Responded February 11, 2020
Dulcinea Hotel and Suites
10.0
Exceptional
hyunhee from South Korea
Couple
Studio
Stayed 1 night in January 2019

Hyun from South Korea”

Staffs were friendly. Breakfast was good.

Reviewed January 19, 2019

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Dear Mr./Ms. Hyunhee, Thank you for taking the time to review your stay with us and for giving us a perfect rating. We are so happy that your stay with us went well. I will share your comments to all the staff, for sure they will be happy too. We wish you all the best and we hope to see you next time. Warm Regards, Mary Dyn

Responded January 19, 2019
Dulcinea Hotel and Suites
9.2
Exceptional
John from Australia
Solo traveler
Superior Deluxe Room
Stayed 1 night in July 2019

I love this place!”

I re-read my 2014 review and nothing has changed, except the restaurant has gone. Breakfast is still available however and quite good. A number of the front desk staff are still there from my 1st visit which is great. Good internet. Free shuttle to and from airport. Mall directly opposite and 2 others a short jeepney or taxi ride away. Perfect if you don't need to fight the Cebu City traffic. In fact I took the ferry the one time I had to go in. I will be back here any and everytime I come to Cebu.

Reviewed July 29, 2019

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Dear Mr. John We would like to thank you for sharing your feedback with us regarding your recent stay.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Mary Dyn

Responded July 30, 2019
Dulcinea Hotel and Suites
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