Dulcinea Hotel and Suites

Dulcinea Hotel and Suites

Shangs Mactan Town Center, M.L Quezon National Highway Pajo, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015
- View on map
Studio Dulcinea Hotel and Suites
Studio
    Removed from saved list
    Lobby Dulcinea Hotel and Suites
    Lobby Dulcinea Hotel and Suites
    Interior view Dulcinea Hotel and Suites
    Suite - Guestroom Dulcinea Hotel and Suites
    See all 30 photos
     Dulcinea Hotel and Suites

    Dulcinea Hotel and Suites Reviews

    7.9
    Very good
    /10
    (1591 reviews)See what guests said
    8.4
    Excellent

    "The staff was exceptionally helpful."

    Kevin

    -

    January 14, 2019

    8.3
    Excellent service
    Recommended by 89% of guests

    Things you’ll love about Dulcinea Hotel and Suites

    Things you'll love

    • Free airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Breakfast [free]

    This property is in high demand!

    Last booked 8 hours ago | 5 travelers are looking at this property right now

    Excellent
    Location
    8.0
    See map
    Excellent location
    Nearby
    Popular
  • Gaisano Island Mall Mactan140 m
  • Lapu-Lapu City Hall340 m
  • Our Lady of Fatima Church420 m
  • Fashion TV Asian HQ460 m
  • Artevalman Handicraft Market490 m
  • Our Lady Of The Rule Maternity And General Hospital760 m
  • Super Metro970 m
  • Marcelo B. Fernan Bridge1.19 km
  • Mactan Island Golf Club1.33 km
  • Lapu-Lapu City Auditorium1.59 km
  • Value for money8.0
    Distance to city center1 km
    Location rating8.0
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport1.8 km

    Rooms available at Dulcinea Hotel and Suites

    8.2
    Excellent
    Room comfort & quality
    Superior Deluxe Room
    Superior Deluxe Room
    ...
    • Room size: 60 m²/646 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Studio
    Studio
    ...
    • Room size: 45 m²/484 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 78 m²/840 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Room Deluxe
    Room Deluxe
    ...
      Enter dates to see prices
      Superior Room Shared Bed
      Superior Room Shared Bed
      ...
        Enter dates to see prices
        Standard Room, 1 King Bed (No Window)
        Standard Room, 1 King Bed (No Window)
        ...
          Enter dates to see prices
          Superior Double
          Superior Double
          ...
            Enter dates to see prices
            Superior Room, 1 King Bed
            Superior Room, 1 King Bed
            ...
              Enter dates to see prices
              Room Luxury
              Room Luxury
              ...
                Enter dates to see prices
                Basic Suite
                Basic Suite
                ...
                  Enter dates to see prices
                  Have a question for Dulcinea Hotel and Suites?

                  What people love about Dulcinea Hotel and Suites

                  • 10.0
                    Exceptional

                    "This was the perfect spot for me and my friends who were only in Cebu for one night."

                    Michelle

                    |

                    December 19, 2018

                  • 9.2
                    Exceptional

                    "It is clean and nice with comfortable queen bed."

                    Faye M.

                    |

                    January 13, 2017

                  • 9.2
                    Exceptional

                    "The room is very spacious."

                    Faye M.

                    |

                    January 13, 2017

                  Up to 30% off with Agoda Insider Deals!

                  Prices drop the moment you sign in!

                  Sign in now
                  More about Dulcinea Hotel and Suites

                  More about Dulcinea Hotel and Suites

                  7.6
                  Very good

                  "Reasonable cost, relatively clean, close to airport and shop..."

                  Jose

                  |

                  January 5, 2019

                  An overview

                  Show less

                  What they offer

                  10.0
                  Exceptional

                  "Staff were friendly and very accomodating."

                  Mary L.

                  |

                  November 13, 2018

                  Show less

                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
                  Show less

                  What to eat nearby

                  Filipino cuisine
                  Filipino cuisine
                  Simply J's Cafe & Restaurant
                  6.6 km Filipino, Italian
                  Muvanz Pocherohan and Seafood
                  7.5 km Filipino, Seafood
                  American cuisine
                  American cuisine
                  Dunkin' Donuts
                  4.8 km American, Fast food
                  KFC
                  4.8 km American, Fast food, Halal
                  Feria
                  4.8 km American, Asian, Chinese
                  Asian cuisine
                  Asian cuisine
                  Adora's Restaurant
                  3.5 km Asian, European
                  Cafe Breeze
                  4.7 km Asian, Filipino, International
                  Pochero Sa Kusina Uno de Cebu
                  4.8 km Asian, Filipino

                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
                  Show more

                  Property's guest policies

                  Show less

                  Some helpful facts

                  Show less

                  Reviews of Dulcinea Hotel and Suites from real guests

                  Agoda Reviews (1591)Booking.com Reviews (328)
                  7.9
                  /
                  10
                  Cleanliness8.0
                  Facilities7.0
                  Location8.0
                  Room comfort and quality8.2
                  Service8.3
                  Value for money8.0
                  Provided by verified guests of Agoda
                  All languages
                  All guests (1591)
                  All room types

                  Show reviews that mention 

                  Showing 1355 verified guest comments
                  12345
                  8.0
                  Excellent
                  Scarlett from United States
                  Couple
                  Superior Deluxe Room
                  Stayed 1 night in February 2019

                  Second visit”

                  I stayed here again a second time because i was pleased with my previous stay here. This time was the similar. This time i tried taking the ferry from the cebu city port to mactan rather than taking a taxi directly. If you take it this way note that apparently you can only ride tricycles from there. Also the tricycles are apparently not allowed on the main street that dulcinea is by. They were able to drop us off at the back of gaisano mall, the mall across from the hotel. We were able to walk & cross the busy street with our luggages (not recommended if you have very large luggages or children. Also there is no elevator but the guard can carry your luggages up. The shower was nice and clean, & the hot water shower was great. The room is comfortable and the bed is comfortable. The staff is very pleasant, timely, and friendly. The airport shuttle through the hotel ends at 2am and starts again at 5 or 6. Free breakfast, large servings & delivered to room. Would stay again

                  Reviewed February 21, 2019

                  Dear Mr./Ms. Scarlett, Your positive words about our Hotel and Service are highly appreciate. Thank you for sharing them with us. It will motivate us to optimize our focus to ensure memorable moments and personal service in our Hotel. We wish you all the best and we look forward to serving you again. Best Regards, Mary Dyn

                  Responded February 21, 2019
                  Dulcinea Hotel and Suites
                  10.0
                  Exceptional
                  Nela from United Kingdom
                  Couple
                  Studio
                  Stayed 1 night in December 2018

                  Exceptional”

                  Friendly and helpful staff, both in person and via email prior to our visit. The free airport shuttle is quick and efficient and the room is clean and comfortable. We will be booking a room here again for when we will be using cebu airport.

                  Reviewed December 17, 2018

                  Dear Mr./Ms. Nela, Thank you so much for giving us a perfect rating. We are so glad that your stay with us went so well. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Mary Dyn

                  Responded December 18, 2018
                  Dulcinea Hotel and Suites
                  8.0
                  Excellent
                  Roger from United Kingdom
                  Solo traveler
                  Superior Deluxe Room
                  Stayed 1 night in October 2018

                  Decent place near the airport”

                  Room was large and comfortable, helpful front desk, there is a shopping centre with food etc right across the road. It is 5 mins from the airport. They have a free airport transfer but not 24 hours. It was an OK place to spend a night before an early flight, I would not stay in this area other than that reason.

                  Reviewed October 22, 2018

                  Dear Mr. Roger, Your positive words about our Hotel and Service are highly appreciate. Thank you for sharing them with us. It will motivate us to optimize our focus to ensure memorable moments and personal service in our Hotel. All the best and hope to see you soon again! Warm Regards, Mary Dyn

                  Responded October 23, 2018
                  Dulcinea Hotel and Suites
                  8.0
                  Excellent
                  N from Japan
                  Solo traveler
                  Superior Deluxe Room
                  Stayed 3 nights in September 2018

                  Room is good.”

                  I surpriced when i arrive. it looks old aprtment. However, room is ok. location is near the airport. its good to stay if you have early morning flight or late night. but if you want to travel in cebu, should stay in cebu city or near the beach.

                  Reviewed September 29, 2018

                  Dear Mr./Ms. N, Thank you so much for sharing your review. We are glad to know that you like our room and our location was convenient for you. Thank you for staying with us and we look forward to serving you again in the future! Warm Regards, Mary Dyn

                  Responded September 30, 2018
                  Dulcinea Hotel and Suites
                  5.6
                  William
                  Business traveler
                  Superior Deluxe Room
                  Stayed 1 night in February 2019

                  Advertising not matching reality”

                  First had to walk 2 floors up carromy luggages not fun after long day. Second problem. Checking time is 2pm we arrived 5:45pm. Reception said room was not ready and we had to wait 30min. Probably subrented the room for short term... this is not acceptable. I paid for my room starting 2pm. No offer of compensation where made. I was looking for a new hotel for my regular trip to Cebu. Deffinitely not this one. Will not recommend to anyone

                  Reviewed February 23, 2019

                  Dear Mr. William, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. . I was disappointed to read that you did not have a pleasant check-in experience. I know our front office team will do everything in their power to check our guests in as soon as possible however, on the occasion there was some maintenance need to be done on that day in the room. We hope you could give us another chance to serve you. . It would be such a pleasure to welcome you back. Regards, Mary Dyn

                  Responded February 27, 2019
                  Dulcinea Hotel and Suites
                  7.2
                  Very good
                  Kimber from United States
                  Couple
                  Superior Deluxe Room
                  Stayed 3 nights in February 2019

                  Very good”

                  location is close to the airport. Looks are not great but the room itself was very good, Nice breakfast served in room lots of hot water! Good bed and chairs

                  Reviewed February 23, 2019
                  8.4
                  Excellent
                  JUNYOUNG from South Korea
                  Family with young children
                  Superior Deluxe Room
                  Stayed 1 night in February 2019

                  Reasonable price and friendly reception”

                  Compare to price, service is really good and reception is very friendly. Not far from airport, if you arrive at CEBU, this hotel will be the best option. Quick response at e-mail inquiry, clean room, no burgs. I recommend this hotel.

                  Reviewed February 05, 2019

                  Dear Mr./Ms. Junyoung, Thank you so much for sharing your feedback with us regarding your recent stay and for recommending our hotel to other travelers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Mary Dyn

                  Responded February 05, 2019
                  Dulcinea Hotel and Suites
                  9.2
                  Exceptional
                  richard from Thailand
                  Couple
                  Studio
                  Stayed 1 night in February 2019

                  Very efficient airport pick up and drop off”

                  Very friendly and helpful staff. I stayed in 3 hotels over the last week and this was the only hotel to take the bags all the way from the pickup point at the airport up the stairs to the room. For the price of the hotel the service could not have been better. Excellent. Thank you.

                  Reviewed February 04, 2019

                  Dear Mr./Ms. Richard, Thank you so much for sharing your feedback with us regarding your recent stay It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Mary Dyn

                  Responded February 05, 2019
                  Dulcinea Hotel and Suites
                  8.4
                  Excellent
                  Kevin from United States
                  Couple
                  Superior Deluxe Room
                  Stayed 1 night in December 2018

                  Spacious and by the airport”

                  We stayed in Dulcinea because we needed a hotel near the airport after coming in on a late-night flight. The staff was exceptionally helpful. The shuttle waited for us more than an hour after we scheduled pickup due to painfully long lines in immigration at 1 am. They always offered to help with baggage and offered water and information immediately on arrival. The room was spacious, comfortable, and clean. The only downside to Dulcinea is that it is slightly older and the location is best for the airport and not for beach or going out.

                  Reviewed January 14, 2019

                  Dear Mr./Ms. Kevin, Thank you for taking the time to review your stay with us. Its is great to hear that your stay went well and thank you for praising our service. We invest a lot of time in effort to train our team to ensure the highest level of personalized service. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. Warm Regards, Mary Dyn

                  Responded January 15, 2019
                  Dulcinea Hotel and Suites
                  9.2
                  Exceptional
                  Tendai from United Kingdom
                  Couple
                  Superior Deluxe Room
                  Stayed 1 night in January 2019

                  The hotel is very close to Mactan airport and the rooms are massive.”

                  Breakfast was very good and it’s nice that its delivered to the room at a time of your choosing (between breakfast hours) so no need to get up early. They also offer airport transfer which is a bonus.

                  Reviewed January 12, 2019

                  Dear Mr./Ms. Tendai, Thank you so much for your kind words and your positive comments. We have been working very hard to make sure that we provide a quality guest experience, for every guest, every time.And we are so glad to read that your happy with our breakfast and our airport transfer. We wish you all the best and we hope to see you next time. Warm Regards, Mary Dyn

                  Responded January 12, 2019
                  Dulcinea Hotel and Suites
                  4.8
                  Timothy from United States
                  Solo traveler
                  Superior Deluxe Room
                  Stayed 3 nights in January 2019

                  Airport Layover Hotel Only!”

                  This hotel was adapted from a section ocuppying part of a floor of an old shoddy commercial building. Equipped with 12 rooms, and NO on site amenities other than a couch; located in front of the check in counter. The hotel is on the 3rd floor with no elevator ( walk up only ). Located near the base of a filthy, traffic laden bridge on an extremely busy street that is difficult to cross because of heavy traffic and the center concrete dividers. Across the street is a 30+ year old run down mall. The room was spacious but poorly designed. The closest was far too narrow to hang up or store anything, thus useless. The bed was good, and the staff was nice. They made breakfast and delivered it to the room to eat at your desk.

                  Reviewed January 11, 2019

                  Dear Mr./Ms. Timothy, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade our hotel.We hope you could give another chance serve you. Warm Regards, Mary Dyn

                  Responded January 12, 2019
                  Dulcinea Hotel and Suites
                  7.6
                  Very good
                  Jose from New Zealand
                  Family with teens
                  Superior Deluxe Room
                  Stayed 1 night in January 2019

                  Very good”

                  Reasonable cost, relatively clean, close to airport and shopping malls. Friendly and helpful staff. All fine except that there is no elevator particularly for elderly and persons with particular disability.

                  Reviewed January 05, 2019

                  Dear Mr./Ms. Jose, Thank you for taking the time to review your stay with us. We really value feedback from all of our guests, as this allows us grow and improve constantly.We wish all the best and we hope to see you next time. Warm Regards, Mary Dyn

                  Responded January 05, 2019
                  Dulcinea Hotel and Suites
                  10.0
                  Exceptional
                  Michelle from United States
                  Group
                  Suite
                  Stayed 1 night in December 2018

                  Very nice staff and great location”

                  This was the perfect spot for me and my friends who were only in Cebu for one night. We were close to the airport and mall. The staff is also very nice and the complimentary breakfast is really good! The place may look a little sketch from the outside but the inside is nice. I would stay here again if I wanted to be in the city center.

                  Reviewed December 19, 2018

                  Dear Mr./Ms. Michelle, We would like to thank you for sharing your feedback with us and giving us a perfect rating regarding your recent stay. It is always a pleasure to receive positive feedback from our valued guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Mary Dyn

                  Responded December 19, 2018
                  Dulcinea Hotel and Suites
                  10.0
                  Exceptional
                  Susan from Philippines
                  Solo traveler
                  Studio
                  Stayed 1 night in December 2018

                  A day before my flight to mla.”

                  i was so exhausted for 2 days of traveling and almost no sleep in Cebu where I've stayed esp.on my 2nd night. And on my third day I checked in at Dulcea to my surprise I sleep a lot coz it was so silent. Never heard a noise from the outside or the hallway of the hotel. I really enjoyed my stay even for a night. You've got all you need inside the rm. (amenities) though I usually bring my own.. Nothing to complain.. Breakfast delivered inside the rm. I want to stay there (Dulcinea ) again when I visit Cebu nxt time. And last but not least, wifi is ok too. Thank you Dulcinea

                  Reviewed December 13, 2018

                  Dear Mr./Ms. Susan, Thank you so much for your outstanding review! . We are so happy to hear that you enjoyed your stay with us. We pride ourselves on providing excellent service and outstanding amenities.I will be happy to share your review with our entire staff. We wish you all the best and see you soon! Warm Regards, Mary Dyn

                  Responded December 14, 2018
                  Dulcinea Hotel and Suites
                  9.6
                  Exceptional
                  Sheryl from Philippines
                  Family with young children
                  Studio
                  Stayed 1 night in August 2018

                  Great”

                  We always stay here whenever we have an early flight the next day as the hotel is very close to the airport. The hotel gives a free taxi service to the airport even when it was 5 o'clock in the morning. They even gave us our packed breakfast.

                  Reviewed August 22, 2018

                  Dear Mr./Ms. Sheryl, Thank you for taking the time to share your review and patronizing us. We are happy to hear that your stay with us went well and glad that we were able to meet your accessibility needs as we do our best to accommodate the needs of each and every one of our guests. Thank you for staying with us and we look forward to serving you again in the future! Warm Regards, Mary Dyn

                  Responded August 24, 2018
                  Dulcinea Hotel and Suites
                  8.8
                  Excellent
                  Ma from Philippines
                  Family with young children
                  Superior Deluxe Room
                  Stayed 1 night in July 2018

                  Close to the airport, Best value for money”

                  This hotel is very convenient when you need to be close by the airport, especially when traffic is bad in Cebu during rush hour. They offer free shuttle service to and from the airport (needs prior arrangements). They even offer complimentary breakfast. The room exceeded our expectations, the staff were nice and friendly. We only had an overnight stay but the service we got was more than we paid for. The only disadvantage is that the hotel is on the 3rd floor, with no elevators. But still, it is highly recommended for families, even with small kids.

                  Reviewed July 30, 2018

                  Dear Mr./Ms. Ma, Thank you so much for sharing your wonderful review. We are so happy to hear that your stay with us went so well. We pride ourselves on providing excellent service and outstanding amenities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Mary Dyn

                  Responded August 01, 2018
                  Dulcinea Hotel and Suites
                  9.2
                  Exceptional
                  Sutthipong from Thailand
                  Group
                  Suite
                  Stayed 1 night in April 2018

                  Good Location, Good service mind.”

                  Good Location be near to Mactan Internation Airport and be opposite with Department store and 7-11. The best choice to reserve. Good service mind from all staff. Sutthipong Th. Bangkok, Thailand.

                  Reviewed April 19, 2018

                  Dear Mr. Sutthipong, Thank you so much for sharing your feedback with us regarding your recent stay at Cebu Dulcinea Hotel & Suites.I will share your comments with our team.And I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind regards, Mary Dyn

                  Responded April 19, 2018
                  Dulcinea Hotel and Suites
                  9.2
                  Exceptional
                  Kerrie from Australia
                  Family with young children
                  Superior Deluxe Room
                  Stayed 1 night in March 2018

                  Large, clean & great breakfast!”

                  Nicely appointed rooms that are clean and well made up. Breakfast was huge and enjoyed by us and the kids. Really close to the airport, but didn't necessarily feel safe to walk outside without my husband at night (Im generally pretty good with this sort of thing!) Is a large shopping mall across the road, however as it was Good Friday it wasn't open - there is however a 7 eleven also across the road for a few necessities. Would definitely stay here again!

                  Reviewed March 31, 2018

                  Dear Ms. Kerrie, Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed our breakfast. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit.All the best and see you soon! Warm regards, Mary Dyn

                  Responded April 01, 2018
                  Dulcinea Hotel and Suites
                  8.8
                  Excellent
                  Oliver from United Kingdom
                  Couple
                  Superior Deluxe Room
                  Stayed 1 night in March 2018

                  Fantastic stay in great location”

                  We stayed in here for our first night in Cebu. The staff were excellent and at the airport waiting for us - even after a flight delay - absolutely fantastic service. The staff were very friendly and there to help out. The rooms were fantastic size with a very comfy bed. The hotel is very close to the airport and close to the local shops. Perfect stay after flying. ATM machines nearby. In driving distance also to the port. The breakfast in the morning was outstanding and served to the room which was exceptional! Great customer service. Well recommended.

                  Reviewed March 25, 2018

                  Dear Mr./Ms. Oliver, We would like to thank you for sharing your feedback with us regarding your recent stay.We are glad that you liked our rooms. It is always a pleasure to receive positive feedback specially to our service, our staff are indeed a true assets to our hotel. Thank you so much and we are hoping to serve you again. Best Regards, Mary Dyn

                  Responded March 25, 2018
                  Dulcinea Hotel and Suites
                  8.8
                  Excellent
                  sean from United States
                  Family with young children
                  Superior Deluxe Room
                  Stayed 1 night in March 2018

                  Excellent”

                  Very nice room, we were streetside, so there was a bit of outside noise. No restaurant on premises, but many options nearby. Complimentary breakfast was delivered to our room. Staff was very friendly and professional.

                  Reviewed March 10, 2018

                  Dear Mr. Sean, Thank you for taking the time to give us great review on your stay with us. In behalf of the team , we are very pleased to hear that our staff made your stay pleasant. Thank you for appreciating our rooms . I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward on your future stay with us on your next visit. Sincerely yours, Melanie

                  Responded March 10, 2018
                  Dulcinea Hotel and Suites
                  12345
                  This is a popular property. Don't miss out!

                  Back to search results

                  Back to room choices

                  |

                  Dismiss

                  Dulcinea Hotel and Suites
                  |Very good 7.9
                  ×
                  Check in. Step out.
                  Experiences on Agoda. Because your room is just the beginning.

                  • Excellent location
                  • SM City Cebu