Dumaguete Royal Suite Inn
Newly renovated

Dumaguete Royal Suite Inn

L. Rovira Rd., Bantayan, Dumaguete City, Dumaguete, Philippines, 6200
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Standard Dumaguete Royal Suite Inn
Standard
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    Interior view Dumaguete Royal Suite Inn
    Coffee shop Dumaguete Royal Suite Inn
    Deluxe Dumaguete Royal Suite Inn
    Quezon Park - 2.4 km from property Dumaguete Royal Suite Inn
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    Guest reviews

    7.0
    Very good
    /10
    (163 reviews)See what guests said
    8.8
    Excellent

    "Value for money is excellent!"

    Lucero

    -

    August 10, 2016

    7.5
    Very good service

    Property highlights

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Don't miss out!3 travelers have booked today.
    Good
    Location
    6.8
    See map
    Value for money7.3
    Location rating6.8
    Nearest airportSibulan Airport (DGT)
    Distance to airport940 m
    Select your room
    Suite
    Suite
    ...
    • Room size: 72 m²/775 ft²
    • Balcony/terrace
    • 2 single beds and 1 double ...
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    Deluxe
    Deluxe
    ...
    • Room size: 18 m²/194 ft²
    • Balcony/terrace
    • 2 single beds
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    Standard
    Standard
    ...
    • Room size: 16 m²/172 ft²
    • Non-smoking
    • 2 single beds
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    Family
    Family
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 1 single bed and 1 double b...
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    Junior Suite
    Junior Suite
    ...
    • Room size: 20 m²/215 ft²
    • Balcony/terrace
    • 1 queen bed
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    Executive Suite
    Executive Suite
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 1 single bed and 1 double b...
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    Luxury Room Shared Bed
    Luxury Room Shared Bed
    ...
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      Junior Suite Shared Bed
      Junior Suite Shared Bed
      ...
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        Executive Suite Shared Bed
        Executive Suite Shared Bed
        ...
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          Executive Junior Suite
          Executive Junior Suite
          ...
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            More about Dumaguete Royal Suite Inn

            More about Dumaguete Royal Suite Inn

            An overview

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            What they offer

            10.0
            Exceptional

            "It is spacious and clean with 2 rooms."

            Bea

            |

            September 25, 2017

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (163)
            7.0
            /
            10
            Cleanliness7.0
            Facilities6.1
            Location6.8
            Room comfort and quality7.0
            Service7.5
            Value for money7.3
            Provided by verified guests of Agoda
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            All guests (163)
            All room types

            Show reviews that mention 

            Showing 117 verified guest comments
            12345
            2.0
            Shella from United States
            Couple
            Standard
            Stayed 2 nights in January 2019
            Worst hotel I ever experienced”
            Restraunt was ok the rest sucks
            Reviewed February 01, 2019
            8.0
            Excellent
            Tim from United Kingdom
            Couple
            Standard
            Stayed 1 night in August 2018
            Decent clean room, close to the airport and the city mall. Useful for onward travel”
            Clean, friendly staff (although charging to print flight boarding passes does seem a little stingy). Good WiFi that worked well in the room. The place is currently undergoing renovations and when these are finished it will clearly be much slicker and more sophisticated.
            Reviewed August 07, 2018
            8.0
            Excellent
            Stephannie from Philippines
            Family with teens
            Deluxe
            Stayed 3 nights in March 2018
            Under renovation”
            When we visited there last March 2018, we were surprised coz the Inn was under renovation. We were not informed about this after our booking was confirmed. Car parking slots were then limited (only 5 can fit in). No guarantee if you can still get a space when you get back to the Inn. It was quite inconvenient for us to travel around the place.
            Reviewed April 21, 2018
            6.0
            Mark from Philippines
            Group
            Family
            Stayed 1 night in July 2018
            Disappointed”
            Old property that really needs renovation, however, didn't know during the time I booked that they are currently doing the renovation. Noise and at one point had power interruption for 2-3 hours. Not near the city center, bus terminal; however near to a mall & the airport.
            Reviewed August 14, 2018
            10.0
            Exceptional
            Bea from Philippines
            Group
            Suite
            Stayed 1 night in September 2017
            Excellent”
            We booked the Suite Room. It is spacious and clean with 2 rooms. Beds are comfortable with two bathroom, one with bath tub. Check in was fast and easy. The place was under renovation but it was fine, we had a wonderful stay with my friends.
            Reviewed September 25, 2017
            8.4
            Excellent
            Neil from Philippines
            Solo traveler
            Deluxe
            Stayed 3 nights in November 2016
            Good quiet place”
            Quiet place to stay in Dumaguete; very near Airport and St Paul University; 5mins away from downtown or boulevard; hard to get tricycle/taxi during rush hour to get to hotel. All smiling and very friendly and helpful staff, day and night. Basic and clean facilities; all working conditions; with aircon, TV w cable, shower w strong water pressure; wifi, but weak signal inside room.
            Reviewed November 17, 2016
            8.8
            Excellent
            Mia from Philippines
            Group
            Family
            Stayed 3 nights in September 2016
            Friendly Staff”
            The hotel is 5mins away from the airport which is great but it is farther from siliman university so tricycles tend to ask for special trips which is fine coz it will only cost 60 PHP for a group up to 5pax. You need to request for a room cleanup w/c is fine coz they do it promptly & well. All staff are friendly including the resto which serves great sizzling bulalo & yumm deserts. All in all I would go back to this hotel when I'm back to Dumaguete :)
            Reviewed September 20, 2016
            9.6
            Exceptional
            Mark from Philippines
            Family with young children
            Suite
            Stayed 2 nights in March 2016
            Good value when traveling with family”
            A bit far from the Boulevard which is the epicenter of Dumaguete life but other than that, the place is excellent. We got room 25 which is practically a 2 bedroom condo unit. It has a spacious living room, dining room, 2 bedrooms (queen sized bed on one; 2 singles on the other). Each space has its own TV. 2 toilet and baths with one having a bathtub. It is located at the far end of the hotel and you will not be bothered by the street noise. Room is clean and while the living room has no airconditioning, turning the 2 bedroom aircons on with doors open can cool the living room somewhat.
            Reviewed March 27, 2016
            8.3
            Excellent
            Dennis from Philippines
            Group
            Family
            Stayed 3 nights in July 2015
            Value for money”
            food, food and food
            though our room was smaller than expected it was ok. A little issue on your restaurant staff. Nost of the time we need to order food or pay for iur food we had to look for the staff. I really dont mind but i guess you need to add more man power. I saw one person doing the order, waiting and even on the cash register.
            Reviewed July 23, 2015
            8.0
            Excellent
            John from Australia
            Couple
            Standard
            Stayed 1 night in January 2013
            Very good standard of rooms”
            Close to airport
            This hotel is a little out of town but close to the airport and town is accessible by a short trike ride. The rooms are of a good standard, the staff very helpful and friendly and the onsite restaurant is good. Recommended.
            Reviewed January 30, 2013
            6.0
            Mark from Philippines
            Group
            Family
            Stayed 1 night in July 2018
            Not great stay”
            Due to the low rate and some good comments in agoda, booked for 2 nights. However, surprised that they were having some renovation/construction work. On our first day, we were tired due to traveling, they had power shut down and the construction work noise at the same time. Location wise as well, its not in the city center so some public tranport drivers were charging more than the minimum. good thing they are near to the airport and city mall.
            Reviewed August 02, 2018
            4.8
            mark from United States
            Couple
            Standard
            Stayed 2 nights in June 2018
            Slow internet, poorly managed restaurant”
            No toilet tissue in the room, internet runs about 1.5 MPBS download speed, first floor internet was out, was able to grab the 3rd floor. AC worked, plenty cool. Hot water in shower was fine. Rooms could use some painting. The restaurant was 3rd rate, though nice appearance. Toast was so dried out it could be broken by hand, would not bend. Despite that issue, no marg or butter served on it . Every food item was slightly warm, no food was hot, I was expecting at least one item to be hot, implying they let the other items sit and cool off while waiting to finish that one item. Alas, no, despite the wait, nothing was hot. Almost no Asian restaurants preheat plates, so the problem of food temperatures is almost always exacerbated. Asians do not really know about hot food. Out of coffee, but they did have hot water (the only truly hot item they had), so I at least had my own coffee, which was good. Moved closer to the tourist strip, and got a better experience down there.
            Reviewed June 13, 2018
            4.4
            Donald from Canada
            Solo traveler
            Family
            Stayed 5 nights in February 2018
            Don't stay here.”
            It is under renovation and badly needs it. It has a stinky musty smell in the room. Towel bar broken off. Air con is so noisy it sounds like a trick parked and running in your room. The towels and linens are very worn bot at least they were soft. The toilet had to be flushed 5 or 6 times to stop it from running. Worst of all... the door locks were a joke... mi security so I used the safe deposit at front desk as there are no room safes. When I went to get cash from my safe deposit it was open. They did not need my key or any key? Nothing was missing but this is where my passport and most money was. Never stay here. The staff was nice enough but had no answer for the security or stink in my room.... and there is no water to drink in this hotel. You must buy inflateted price water from the hotel resteraunt. Never stay here.
            Reviewed February 25, 2018
            6.8
            Good
            Sandrina from Portugal
            Couple
            Deluxe
            Stayed 2 nights in February 2018
            Good”
            This will be a good place to stay in Dumaguete but, if you intend to go right now don't due it. They are under renovations, lots of noise. Our bedroom was right beside and even at 4am we heard guys working. Just give them some time maybe in a months or two they finish and would be great! It is not the best location but not problem to get to the center. The restaurant serves good food and big portions. The breakfast it is also good if you take it there. The staff is great, very friendly on the check out the girl at reception even arrange for us a trycicle.
            Reviewed February 10, 2018
            6.0
            Jakub from Poland
            Couple
            Family
            Stayed 1 night in November 2017
            They are getting better but still”
            Our room had no window. I mean thwre was a window but facing the wall in 20 cm. water in the shower was going down really slow. They are working on the building and I'm sure it will be better after a while. Staff was friendly and helpful.
            Reviewed November 17, 2017
            4.8
            Doran from United States
            Business traveler
            Junior Suite
            Stayed 3 nights in June 2017
            Avoid if possible”
            Upon arrival we discovered the TV did not work nor did the refrigerator. Called front desk and informed we should wait 1 hour. I went down to the front desk and discussed the poor service with them face to face. Another TV remote and frig arrived at our room in 10 minutes. The concept of wait 1 hour was to be a repeat the whole time we staid here. The room was a Junior Suite and was good sized. The water was hot except in the day time. The hotel seems to use all the hot water to wash sheets, towels, table cloths and staff uniforms. I asked about the lack of hot water one morning. I was told... "Wait one hour." I went down to the front desk and spoke with the staff. Was informed they would check my shower and the pipes. I know about plumbing. Explained it was the hot water heater. THEN the staff admitted they were using the hot water and would be finished by that evening. After a direct explanation of what service meant, the definition of hotel service, the water was hot. That took a good 5 minutes to accomplish. The breakfast was adequate and reasonably priced. NOT free. The place is under construction as advertised. The noise was minimal. The constant flow of seminars and events was far more disruptive than the construction noise. All in all... it's totally in line with 75% of the hotels in the Philippines. The concept of service is unknown to the staff. Smile and nod while looking at their shoes is all that you can expect unless you press the matter. I find, as a paying customer, having to press the matter is insulting.
            Reviewed June 20, 2017
            10.0
            Exceptional
            frank from United Kingdom
            Family with young children
            Standard
            Stayed 1 night in December 2016
            Really nice clean accommodation .Hot power shower ”
            I'm from England and I've stayed here several times with my 9 year old son. Its nice and clean with a strong power shower with hot water which is not always easy to find in the Philippines. The staff are helpful and friendly and there's a 24 hour reception desk. At the price I paid its s bargain and I would well recommend it to anyone
            Reviewed December 22, 2016
            6.4
            Good
            Chen from Singapore
            Couple
            Deluxe
            Stayed 1 night in August 2016
            simple, average stay”
            Came in a day earlier due to bad weather and they we nice to allocate us a room that we would stay in for both days instead of wanting us to change from one room to another. Wifi connection was bad! couldnt connect half the time. TV's reception was also bad. couldnt watch most of the time when we switch it on. They had limited supply of hairdryer. They had to call someone to borrow their hairdryer and subsequently called us to return them the hairdryer as someone else needed it too. It would be good to have more hairdryers for the hotel goers. Staff were really nice to help prepare our next day breakfast near midnight(sandwhiches which were yummy by the way) as we had a super early day tour to leave for. All tricycles knows every hotel in the island it seems, so it was really easy to travel to n fro the hotel.
            Reviewed August 15, 2016
            8.0
            Excellent
            Kile from Philippines
            Business traveler
            Family
            Stayed 3 nights in April 2016
            NICE AND QUIET PLACE TO STAY”
            Our stay here was really good since we had no trouble regarding noise. Our sleeps went well and the staff were very informative about the places in dumaguete since we're not from the place. WiFi was fast and reliable.
            Reviewed July 16, 2016
            10.0
            Exceptional
            frank from United Kingdom
            Family with young children
            Deluxe
            Stayed 1 night in June 2016
            Home from home”
            Stayed here with my young son and couldn't fault anything.The staff are genuinely friendly and helpful and it was certainly value for money. Nice powerful shower with hot water. Wall mounted flat screen TV.Quiet setting but only minutes from the town centre. And to top it all our own balcony. Would certainly recommend this to couples and families alike.
            Reviewed June 17, 2016
            12345
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