Dune De L'orient
No 17 Rue Romain Rolland, White Town / French Colony, Pondicherry, India, 605001 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in White Town / French Colony, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Seaside Promenade. This 4-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Breakfast [free]
Your dates are popular among travelersUsers are booking a place in Pondicherry every 3 minutes on Agoda.com
Dune de l'Orient remains our favorite”
Destpite the serious challenges posed by the pandemic, Dune de l'Orient retains its charm, magically transporting guests to an earlier era. Mr. Suresh, Mr. Shakti and the rest of the staff provide warm hospitality and attention. The breakfast was delicious and abundant. We thoroughly enjoyed our relaxing and refreshing stay at Dune de l'Orient, and we look forward to visiting again.
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Great experience”
Second visit to Dune de l'Orient. Love the heritage feel and the beautiful courtyard breakfast. Staff is kind, courteous and helpful. A great place to stay.
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Well renovated Heritage property in great location in Pondicherry”
Pleasant stay, comfortable room, unique property in central location in Pondicherry. Very helpful & pleasant staff, would have no hesitation recommending.
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Quaint bungalow with colonial charm”
L/Orient is a colonial bungalow converted to a hotel. The rooms are spacious and give you that rustic and royal feel. Its very close to the rocky beach (few meters) and has great dining options as well.
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A beautiful hotel with calm environment and friendly staff”
Good food, very attentive and friendly staff. Beautiful room with a colonial feel.
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The disappointing change from Neemrana to Dune”
I've stayed at this property twice - once in April 2017 when it was run by the Neemrana group and recently, in December 2017, over the Christmas long weekend when it has been taken over by the Dune group. The first stay was one of the most memorable stays I've had, and barring a few issues with the WiFi, was exceptional by all means. Here's everything that went wrong during our stay under the Dune management: There is no WiFi in the property, the water in the bathrooms stinks and is also frothy, the water heating is defective, the AC keeps switching off intermittently and they struggle to find the root cause of the problem, they change the linen and towels only after repeated reminders, the breakfast spread is abysmally poor. Mr Suresh, the manager, blamed the Dune management for all of this but when asked to facilitate a call with management, pulled a cheap stunt by patching us through to his reportee. The few old staff from Neemrana days were still great and constantly apologetic.
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If you want an old heritage experience ”
Old colonial building that has been restored and converted into a hotel. Old style furniture and fittings. Basic breakfast. Other food okay. But plenty of options outside. Staff work Super hard and Iong. Very friendly.
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Excellent”
Awesome in regard to location; staff is very helpful ad there was some plumbing problem in room and we were given upgraded room without any additional charges. Shakthi and kitchen staff in particular were great! Food was all home made and fresh. Just few suggestion, bed sheets could have been cleaner and breakfast was not hot.
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Excellent”
We can fully recommend this charming hotel: very friendly and helpful staff, good food and nice location. Chantal and Wolfgang Massing
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Superb Location, building but..............”
Dune has an amazing property with lovely location but is messing up big time with the poor state of maintenance and staff training. room had cobwebs, no water after check-in, exposed ceiling etc. Very enthusiastic staff but have absolutely no training in hospitality.
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Excellent”
Vintage Hotel with very courteous staff. Location was really good as all the good restaurants are walkable distance & so is the beach. Breakfast spread can be improved.
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Above average”
A beautiful property & well located too but unfortunately, the management has not spent on upkeep resulting in a run down hotel -Right from broken chairs in rooms to poor plumbing in toilets, to rooms which are road facing & not sound proof, no (!!) In-room kettles to prepare coffee (which can be quite traumatic if you're an early morning coffee drinker since the kitchen service begins only at 7.30am. ). The hotel is extremely understaffed. Having said, the 5-6 people who manage the entire place (from security to front office to f&b and housekeeping) are extremely hard working and try to meet the guest's expectations with their extremely limited resources . Do hope management will refurbish this heritage property to it's original grandeur.
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V helpful friendly staff, good food and Efficient helpful service ”
Lovely restored heritage hotel perfectly located
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Centrally located. Well trained and friendly staff with a deep concern for the guest. ”
Lovely heritage style architecture , very tastefully maintained and great staff.
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Pleasant stay”
The staff were very hospitable and the property was worth staying at.
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Exceptional”
Good location, very good diner, nice building. We had a great time!
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lack of services and no wifi coverage in room, rooms/bathroom no shower curtain needs to be updated,”
Just a bad scene, no lounge, common areas not clean or comfortable, bathrooms awful-no shower curtains, lack of ameneties. Paid 5 star prices but this was a 1 or at best 2 star facility
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Not allowed to stay in the hotel despite booking through Agoda”
The most unprofessional setup that I had the misfortune to deal with. Front desk full of liars and management which doesn't know what is happening in their hotel. Booked the hotel through Agoda and on reaching there were told that the booking has been cancelled for no reason. After a lot of unreasonable arguments from their side and excuse that there was no room available, they made us stay in another sub-standard property of theirs, which is run by a single person and two young boys, who are minors! In nutshell, I had paid a huge amount to be placed in a two star property of theirs! If this is the way your people are going to run hotels, then I am sorry to say, this one was much better off with Neemrana management!
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Wonderful experience ”
We loved the attached terrace with our room and was a great sit out for us. The manager Suresh is very hospitable and available at all times for all kinds of queries! He was extremely helpful and was instrumental in enhancing our experience of Pondicherry!
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Rundown Property”
It used to be a iconic property under previous management (neemrana) but its disheartening to see current condition. Biggest turndown is sewage water at the entry of hotel, with horrific mosquitos problem which in turn is hazardous for health as well. Paid 25K for 2 nights... Feels absolute waste of money.
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