Recent customer comments

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based on 1911 reviews
  • Cleanliness 8.7
  • Facilities 7.7
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for money 8.0
  • Food/Dining 7.7
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Kris from United States
Business traveler
1 King Bed Deluxe
Stayed 5 nights in July 2016
Pleasent surprise
It was my first stay there. Staff was great, facilities were good and location is perfect!
Reviewed August 10, 2016

patamawadee from Thailand
1 King Bed Deluxe
Stayed 1 night in July 2016
Very good
Everything is good. The staff are friendly and they hv varieties of welcome drink. The room is clean with a unique style layout of the room. The pool look fantastic with light blue balls which make it look like a pool party. Only one thing they should do is make a bigger sign or put some light to make the hotel looked more attractive and easy to see.
Reviewed July 23, 2016

Paul from United Kingdom
Solo traveler
Suite 1 King Superior
Stayed 6 nights in July 2016
Top hotel in pattaya. Great staff
Reviewed July 15, 2016

Audrey from United Kingdom
Deluxe King Room
Stayed 5 nights in July 2016
5 star
The staff of this hotel were mind blowing. Never seen customer service like it. My mother uses a walking stick and sometimes wheelchair. The staff were amazing with her....especially Leo and Nop..... amongst many others. .. thank you for caring and making our stay so memorable. ... 5 stars
Reviewed July 15, 2016

Jonathan from United States
Business traveler
1 King Bed Deluxe
Stayed 2 nights in May 2016
Good location
Convenient place
Reviewed June 29, 2016

angelia from Malaysia
2 Single Beds Deluxe
Stayed 1 night in February 2016
Style modern Hotel
Lobby has modern appearance and lively color. Staffs are friendly.
Reviewed June 04, 2016

Izumi from Japan
Business traveler
2 Single Beds Deluxe
Stayed 1 night in April 2016
Good but not worth 5 stars
Location is quite convenient. standing at heart of 2nd Road. Without having rainy season flooding, one of the best location and cleanness in the area. Public omnibus Sontaew runs every 30 secs from morning to late night, and thanks to that, all concerned area in Pattaya is easily reacheable.
Reviewed May 24, 2016

Vanessa from Switzerland
Solo traveler
Deluxe King Room
Stayed 1 night in May 2016
Very nice decoration
I like the Hotel decoration and also their rooftop bar
Reviewed May 11, 2016

Emlyn from United Kingdom
1 King Bed Deluxe
Stayed 1 night in April 2016
Pricey but nicey
Gym was small and lacking any decent equipment. Lovely pool, good wifi. Room service not too shabby.
Reviewed May 09, 2016

Christopher from United States
1 King Bed Deluxe
Stayed 1 night in May 2016
All ok. Simple property but all working
All ok. Not really up to Sofitel Standards......
Reviewed May 09, 2016


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