Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)
Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)
Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)
Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)
Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)
Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)
Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)

Removed from saved list

8.6

Excellent

2,920 reviews

2,920 reviews

Beach54
Breakfast27
Housekeeping24
See map

8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Phuket FantaSea 5.1 km
Patong Beach 10.5 km
Bangla Road 12.0 km
Jungceylon Shopping Center 12.2 km
Freedom Beach 14.1 km
Karon Beach 15.8 km
Chaithararam Temple (Wat Chalong) 17.8 km
Big Buddha Phuket 19.5 km
Kata Beach 19.6 km
Nai Harn Beach 24.7 km
Nearby landmarks
Bang Tao Beach 120 m
Canal Village Shopping Centre 130 m
Laguna Phuket Golf Club 1.0 km
Phuket International Horse Club 1.1 km
Oasis Spa Turquoise Cove 1.1 km
Banyan Tree Golf Club 1.3 km
Bampot Kitchen & Bar 1.4 km
Milan Tailor Ltd 1.5 km
Tawai Thai Cooking School 1.5 km
The Frying Kiwi Eatery Bar 1.6 km

Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)

390 Srisoonthorn Road, Thalang, Bang Thao, Phuket, Thailand - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Bang Thao part of Phuket, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bangla Road. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Airport transport

Excellent breakfast

Excellent view

Excellent food & dining

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Eco & Adventure
Canoeing
Workout and Leisure
Exercise area
Swimming pool [outdoor]

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Swimming pool [outdoor]

Private beach

Complimentary WIFi in all rooms

BBQ facilities

This property is in high demand!

7 travelers have booked today.

Value for money8.4
Distance to city center21 km
Location rating8.7
Nearest airportPhuket International Airport (HKT)
Distance to airport12.3 km

Rooms available at Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)

Excellent
Room comfort & quality

8.7

2-Bedroom Ocean View Villa with Pool
...
  • Room size: 292 m²/3143 ft²
  • Ocean view
  • 1 king bed & 2 queen beds
Enter dates to see prices
Two Bedroom Pool Villa
...
  • Room size: 292 m²/3143 ft²
  • Lagoon view
  • 1 double bed & 2 queen beds...
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1-Bedroom Suite with King Bed
...
  • Room size: 64 m²/689 ft²
  • Sea view
  • 1 double bed or 2 single be...
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Dusit Club Room with King Bed
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 1 double bed or 2 single be...
Enter dates to see prices
Deluxe Sea View King Bed
...
  • Room size: 32 m²/344 ft²
  • Partial sea view
  • 2 single beds or 1 double b...
Enter dates to see prices
1 Bedroom Suite Twin Bed
...
  • Room size: 64 m²/689 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Deluxe Sea View Twin Bed
...
  • Room size: 32 m²/344 ft²
  • Partial sea view
  • 2 single beds
Enter dates to see prices
Deluxe Lagoon View Twin
...
  • Room size: 32 m²/344 ft²
  • Lagoon view
  • 2 single beds
Enter dates to see prices
Premier Oceanfront Twin Room
...
  • Room size: 32 m²/344 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
Deluxe Lagoon View King
...
  • Room size: 32 m²/344 ft²
  • Lagoon view
  • 2 single beds or 1 double b...
Enter dates to see prices

Frequently asked questions

Does Dusit Thani Laguna Phuket Hotel (SHA Extra Plus) have a hot tub?

A hot tub is one of the facilities available at Dusit Thani Laguna Phuket Hotel.

What time is check-in and check-out at Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)?

Dusit Thani Laguna Phuket Hotel (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1500 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Dusit Thani Laguna Phuket Hotel (SHA Extra Plus) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Dusit Thani Laguna Phuket Hotel (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)?

Start your mornings right, with the continental and buffet breakfast options offered at Dusit Thani Laguna Phuket Hotel (SHA Extra Plus). There's an additional charge of 780 THB for adults and 390 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)?

Dusit Thani Laguna Phuket Hotel (SHA Extra Plus) features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)?

You may choose an outdoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Dusit Thani Laguna Phuket Hotel (SHA Extra Plus). Services for event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)?

On-site venues and convenient event services make Dusit Thani Laguna Phuket Hotel (SHA Extra Plus) an ideal choice for hosting events such as conferences and meetings. The 4 venues can accommodate up to 256 people. An extensive range of facilities and services including free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)?

Dusit Thani Laguna Phuket Hotel (SHA Extra Plus) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)?

Restaurants including Baan Talay, Ruen Thai Restaurant and S Café and Restaurant are popular in Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)’s neighborhood which is known as Bang Thao.

What popular shopping places are close to Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)?

Shopping options in Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)’s Bang Thao neighborhood include Canal Village Shopping Centre, Milan Tailor Ltd and Boat Avenue Villa Market.

What are popular attractions near Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)?

Guests at Dusit Thani Laguna Phuket Hotel (SHA Extra Plus) can easily visit Oasis Spa Turquoise Cove, Lemonade Club and Wat Choeng Thalay located in the Bang Thao area.

What popular beaches are close to Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)?

Guests at Dusit Thani Laguna Phuket Hotel (SHA Extra Plus) can easily visit Bang Tao Beach and Pineapple Beach in the Bang Thao area.

What popular natural sightseeing spots are close to Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)?

Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)’s nearby natural sights include Elephant Family Phuket located in the same Bang Thao area.

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See map

Explore the neighborhood

What people love about Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)

  • 10

    Exceptional

    "It was perfect, right by the beach but also has its own pool and there’s various restaurants on site."

    carla

    |

    June 16, 2022

  • 8.8

    Excellent
    Staff 

    "The hotel staff was very friendly and accommodating."

    Fotios

    |

    June 13, 2022

  • 10

    Exceptional

    "Our stay at Dusit Laguna was awesome!"

    shalini

    |

    June 10, 2022

Overall rating:

8.6

Excellent
2,920 reviews
Cleanliness
8.8
Facilities
8.5
Location
8.7
Read all reviews >
What travelers say they love:
Compound is huge great for couples n family.
Wee from Singapore
Family with older children
More about Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)

More about Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)

Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)

Find yourself in a truly relaxing place and fulfill yourself with all that Phuket has, with a refreshing stay at Dusit Thani Laguna Phuket Hotel (SHA Extra Plus).
All offerings provided by Dusit Thani Laguna Phuket Hotel (SHA Extra Plus) help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Phuket is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Dusit Thani Laguna Phuket Hotel (SHA Extra Plus).
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Dusit Thani Laguna Phuket Hotel (SHA Extra Plus). Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Every stay is a new experience with various interesting room layout options at Dusit Thani Laguna Phuket Hotel (SHA Extra Plus), including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Dusit Thani Laguna Phuket Hotel (SHA Extra Plus). Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
A day in will be as fun as a day out with ranges of recreational activities offered at Dusit Thani Laguna Phuket Hotel (SHA Extra Plus). A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, salon and spa. Don't forget to make a visit or two to the hotel's pool.
At Dusit Thani Laguna Phuket Hotel (SHA Extra Plus), every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Beat the hot weather with cooling water activities like non-motorized water sports and motorized water sports. Enjoy some water sports with watersports equipment rentals, boats and canoes provided by Dusit Thani Laguna Phuket Hotel (SHA Extra Plus).
Challenge your travel group members or other guests to competitive fun, with the hotel's tennis court. Family time on relaxed evenings is easy with the hotel's library, games room and shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

An array of attractions are a must-see while visiting Phuket. Chill out in the beach or just watch the waves on warm days at Patong Beach located 11.7 km away. Be sure to visit Big Buddha Phuket located 19.3 km away, an item on every checklist of those who travel to Phuket.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Beach

106 mentions

Swimming Pool

53 mentions

Breakfast

46 mentions

Food & Dining

35 mentions

Languages spoken

  • English
  • French
  • Russian
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Boating
  • Canoeing
  • Exercise area
  • Game room
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Private beach
  • Spa
  • Swimming pool [outdoor]
  • Tennis court
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Hair salon
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Closet
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • Free welcome drink
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Non-smoking
  • Phone
  • Satellite/cable channels
  • Slippers
  • Toiletries
  • Towels
  • Umbrella
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Italian
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site

Laguna Café

  • Cuisine: Chinese, Thai, Portuguese
  • Menu: Buffet, A-la-carte

La Trattoria

  • Cuisine: Italian
  • Menu: Buffet

Casuarina Beach Restaurant

  • Cuisine: Seafood
  • Menu: Buffet

Ruen Thai

  • Cuisine: Thai
  • Menu: Buffet

Horizon Lounge

  • Menu: Buffet
Location
390 Srisoonthorn Road, Thalang, Bang Thao, Phuket, Thailand
Excellent
Location

8.7

Airports

  • Phuket International Airport (HKT)
    12.3 km 30 min drive
  • Krabi International Airport (KBV)
    76.5 km 2.5 hour drive

Public transportation

  • Phuket Bus Terminal 2
    14.6 km 30 min drive
  • Phuket Town Local Bus Station (Terminal 1).
    17.3 km

Hospital or clinic

  • Thalang Hospital
    5.5 km 20 min drive

Convenience store

  • Family Mart
    2.3 km 9 min drive

Cash withdrawal

  • ATM
    30 m
What's nearby

Popular landmarks

  • Phuket FantaSea
    5.1 km
  • Patong Beach
    10.5 km
  • Bangla Road
    12.0 km
  • Jungceylon Shopping Center
    12.2 km
  • Freedom Beach
    14.1 km
  • Karon Beach
    15.8 km
  • Chaithararam Temple (Wat Chalong)
    17.8 km
  • Big Buddha Phuket
    19.5 km
  • Kata Beach
    19.6 km
  • Nai Harn Beach
    24.7 km

Nearby landmarks

  • Bang Tao Beach
    120 m
  • Canal Village Shopping Centre
    130 m
  • Laguna Phuket Golf Club
    1.0 km
  • Phuket International Horse Club
    1.1 km
  • Oasis Spa Turquoise Cove
    1.1 km
  • Banyan Tree Golf Club
    1.3 km
  • Bampot Kitchen & Bar
    1.4 km
  • Milan Tailor Ltd
    1.5 km
  • Tawai Thai Cooking School
    1.5 km
  • The Frying Kiwi Eatery Bar
    1.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee1500 THB
  • Distance from city center21 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)780 THB
  • Daily Internet/Wi-Fi fee0 THB

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors3
  • Number of restaurants3
  • Number of rooms 252
  • Room voltage220
  • Year property opened1987
  • Most recent renovation2018

Parking

  • Daily parking fee0 THB

Reviews of Dusit Thani Laguna Phuket Hotel (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.8
Facilities8.5
Location8.7
Room comfort and quality8.7
Service8.9
Value for money8.4
High score for Phuket
Rating
9+ Exceptional (563)
8-9 Excellent (331)
7-8 Very Good (251)
6-7 Good (84)
<6 Below Expectation (90)
Time of the year
Mar - May (290)
Jun - Aug (443)
Sep - Nov (397)
Dec - Feb (189)
All guests (1,960)
All room types
All languages

Show reviews that mention 

Showing 1,319 verified guest comments
12345
9.7
Exceptional
Vivek from India
Couple
Deluxe Lagoon View King
Stayed 1 night in November 2013

EXCELLENT STAY! FANTASTIC RESORT!”

Beach Access, Excellent Club room, Sunset Bar!

We had a fantastic stay at the Dusit Thani Laguna Phuket! On Arrival we were greeted very well and informed that we were upgraded to the Club Sea view room. The room had a direct access to the beach and the view was excellent! The beach is nice and clean with very cool blue water. The hotel has an excellent sunset bar where u can have a cool cocktail and watch the Sunset. So beautiful and romantic. There is a baby elephant which passes the hotel beach by evening around 3-4 pm. What a fantastic setting it is .Pool on one side and the lagoon behind. Just walk into the XANA beach club by 11 pm and have a good party there. The entire area is so chill you can visit the other resorts and have a look. Dusit has the best beach for sure.

Reviewed November 13, 2013

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10.0
Exceptional
SUZANNE from Australia
Couple
Deluxe Lagoon View King
Stayed 10 nights in October 2011

Wonderful hotel”

Everything

Clean, comfortable and well serviced rooms with large bathrooms and all amenities, friendly and helpful staff, excellent food - breakfast was particularly good. We lacked nothing during our stay at Dusit Thani Laguna and wouldn't hesitate to recommend it to anyone looking for quality accommodation in a very pleasant setting away from the hustle and bustle of Patong. Beach is clean and quiet but with activities if required, pool and grounds very pleasant - plenty of shade if needed. Complimentary boat and shuttle transport between hotels. After touring all the other hotels in Laguna, we found Dusit to be the best. We even preferred it to Banyan Tree which is much more expensive. Certainly could not recommend Laguna Beach Hotel or Allamanda Best Western - very unimpressive and we were so pleased we didn't book into either of these.

Reviewed October 30, 2011

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9.6
Exceptional
Rohit from Hong Kong SAR, China
Couple
Deluxe Sea View King Bed
Stayed 2 nights in December 2019

Exceptional. Do not miss!”

We stayed at Dusit Thani for 2 nights in Dec 2019. The resort is located right on the beautiful Bang Tao beach, which is a 6 km stretch of white sandy shoreline. Apart from going to the beach and nearby bars and restaurants, there's not much that you need to leave your resort for. They have 4-5 restaurants within the resort offering a variety of cuisines. We tried the Thai restaurant (Ruen Thai), which had a lovely rustic ambiance and a nice view of the lagoon, apart from delicious food. Breakfast spread at the Laguna Cafe was amazingly good. Do not miss it! :) The staff made us feel at home and made our anniversary stay extra special by upgrading our room to a premium ocean view room. They were also kind enough to decorate our room. We were very impressed with this resort and the exceptional service levels which made our stay truly pleasant and memorable. Wish we had stayed longer as the 2 days just flew away. We will definitely visit Dusit Thani again! Highly recommended.

Reviewed December 22, 2019

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Dear Mr. Rohit Sawasdee krub, Warm Greetings from Dusit Thani Laguna Phuket! Thank you for choosing us as your home away from home and giving us a review on Agoda.com It is wonderful to hear that you are impressed with our resort location. I am sure our entire team has the great pleasure of assisting you as much as you have been enjoying your stay with us. Once again, thank you so much for choosing Dusit Thani Laguna Phuket. It has been an immense pleasure serving you. Graciously your, Izhar Mohsin Director Of Rooms and Revenue

Responded December 26, 2019
Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)
10.0
Exceptional
Catarina from Portugal
Family with young children
Deluxe Sea View Twin Bed
Stayed 3 nights in February 2017

Wonderful property surrounded by nature and sea in Phuket, the right option for family”

Wonderful property surrounded by nature and sea in Phuket, the right option for family with young children. The facilities are excellent, the staff are always taking the best care of guests, well trained and well educated as well. The breakfast is excellent, the offer diversity and the place makes it perfect. Tranquility and serenity are the best words to describe Dusit Thani Laguna Phuket Hotel.

Reviewed February 11, 2017

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Dear Ms. Catarina, Thank you very much for your time to write a review of your overall experience at Dusit Thani Laguna Phuket. We will share your kind words to our team. We are looking forward to welcoming you back to Dusit Thani Laguna Phuket, your second home in Thailand again soon. Yours, Dusit Thani Laguna Phuket Team

Responded April 29, 2022
Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)
10.0
Exceptional
Ian from Australia
Couple
Stayed 9 nights in October 2011

Stunning location and amazing service”

Great location, lovely staff, relaxing pool area

we stayed at the dusit thani laguna phuket for 9 nights and had a great time. the whole hotel was beautifully landscaped and spotlesslly clean. we tried all the restaurants in the hotel (except the bar in the lobby), and the food was of a very high standard, particularly in the italian and thai restaurants. the staff were attentive, helpful and very respectful, they made us feel like royalty! i would definitely recommend this hotel to others.

Reviewed October 24, 2011

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10.0
Exceptional
Michael from Singapore
Couple
Deluxe Sea View King Bed
Stayed 5 nights in April 2014

UNFORGETTABLE STAY AT DUSIT THANI LAGUNA!”

The wonderful, courteous, helpful staff; the fantastic housekeeping in the rooms; the excellent breakfast both in terms of quality and variety

My stay was wonderful in every way. The staff were ever so helpful, courteous, kind and professional in all my dealings with them, from the waitresses in the Laguna Cafe to the staff in Reception (especially the Concierge!) to the housekeepers to the towel boys stationed near the pool. I can hardly express the gratitude I feel towards them for making my holiday a thoroughly enjoyable one in multiple ways! I was amazed by the 5-star quality and variety of the breakfast served every day, and by the way the staff everywhere in the hotel were willing to go out of their way to render excellent service, cheerfully and with a smile. Anyone who needs help of any kind should approach any of the fine young ladies at the Concierge in particular. Even the housekeeping was so thorough that I would discover fresh towels in our room at every turn over the course of the day, with bathrooms scrubbed clean at least twice. There was ample room for everyone at the beach and at the swimming pool - something which is not necessarily the case in all other hotels. The Thai restaurant provided a unique dining experience both by way of refinement of the fare served and the tranquility of the ambience, situated as it is on the edge of a lake with mountains as backdrop. When the hotel suggests that it has attempted to create a little bit of paradise here on earth, they have good reason to say so! I would happily return to the Dusit Thani and would recommend it to anyone who wants to get away from it all and enjoy a perfectly relaxing holiday!

Reviewed April 14, 2014

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8.7
Excellent
Matthew from United Kingdom
Couple
Deluxe Lagoon View King
Stayed 2 nights in June 2015

Perfect for Phuket Marathon but also for a getaway”

Location, Pool Area, Room

We stayed for 2 nights at the Dusit Thani on the weekend of the Phuket Marathon. Check-in process was as efficient as expected. Room itself was very pleasant, on the ground floor directly overlooking the Lagoon itself. A small technical glitch with the bedside "control panel" that manages the lighting etc was quickly rectified. Only negative experience of the holiday - we'd landed and transferred on a late flight from Singapore. Following the check-in and set up of the room we tried to get some food on the Friday night at one of the restaurants, to be told that last orders were at 10.30pm and that the kitchen was closed. We'd arrived at the restaurant at 10.32, so this seemed pedantic and not accommodating to weary and hungry travellers. To be fair, the restaurant staff allowed us to have items from the 24hr Room Service menu delivered to the restaurant so that we didn't need to eat in our room but the menu was limited and the food was merely "OK". Dusit Thani has a nice pool area that backs onto the beach - service at the pool bar was efficient and courteous. We ate at the Trattoria (Italian Cuisine) that evening and the food was pretty decent too. for the race day itself, the hotel has made exceptional provisions for breakfast (starting at 3.30 am ahead of the race starting at 4.30am). This was a good touch, I feel. We were also allowed a late checkout to reflect the extra time needed after the race to recover and freshen up. I would definitely recommend the Dusit Thani for a long weekend getaway.

Reviewed June 08, 2015

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10.0
Exceptional
Paul from United Kingdom
Family with teens
Dusit Club Room with King Bed
Stayed 4 nights in July 2010

Quality Hotel”

Facilities, room, staff
None

This was my first visit to Phuket although I have a home in Thailand and am a regular visitor to other parts of the kingdom. I wanted a hotel away from the masses but, at the same time, we wanted somewhere near to "civilisation" for my visiting teenage children. This hotel fitted the bill perfectly. We priced up the cost of getting a limo from the hotel (1350 baht) against a taxi meter (350-500 baht) having read the reviews so it was a no brainer. The taxi meter stand is on the right on leaving Phuket airport. The hotels location is in the Laguna complex which houses 5 or 6 major hotels. Access to other hotels is via ferries or shuttle buses so transportation within the resorts is easy if you fancy a change of scenery. Outside of the complex are a number of restaurants, shops, spas and bars but it is no Patong Beach (although nor is it typically Thai). We booked Club Rooms which were spacious and fairly luxurious. A Club Room gives you breakfast, complimentary soft drinks from the mini bar as well as extras such as free cocktails at the bar between 6PM and 7PM. This proved a bonus and actually ended up saving us money so well worth it. On reading previous reviews, I noted comments about the price of food in the restaurants but, frankly, I feel that it is unrealistic to compare the prices in the hotels restaurants against, say, a restaurant in downtown Phuket. Its a bit like comparing prices for a meal in Southend to a meal in the Dorchester (sorry for non Brits reading that). You have booked into a quality resort so you expect to pay over the odds and I did not feel ripped off at paying less than £100 for 4 people to have a 3 course meal with wine and drinks in either the Italian (which by Thai standards was excellent) or the Thai restaurant. Overall a wonderful experience

Reviewed August 07, 2010

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10.0
Exceptional
Mohsin from South Africa
Family with young children
Two Bedroom Pool Villa
Stayed 9 nights in April 2017

Sun, Sea and Relaxation”

DTLPH is a gem located in Bang Tao. From landing at the Phuket airport, waiting at the Laguna stand, offered cold refreshing towels, being transferred in a very comfortable vehicle to the check in, all smooth and super efficient. Friendly receptionist had us checked in and fully informed about everything and within no time we were in our beautiful pool villa. It's exactly what's shown in the photos, large spacious and ideal for a big family, we were 2x adults and 2 kids 13 and 11. The private pool was superb and great for when you want some privacy or to cool down at end of day. Breakfast for villa residents was separate to rest of hotel, very good selection of food across a range and staff and chefs always go the extra mile, my eggs Benedict were fantastic. In room dining as well as the food at each restuarant on the resort was delicious and reasonably priced. Beach access super easy and pool only a few meters from beach. Lots of activities on beach or just relax whatever your preference. Staff always willing to assist with umbrellas, towels etc. sunset is a must see. Shuttle service provided for all hotels in the vicinity and 3min drive to the main town entrance and from there a few minutes walk to great restaurants, shops and local businesses. Villa market is as good as any first world supermarket and 1minute walk for hotel there's a small shopping centre with family mart, bakery and doctors rooms, money exchange and more. Depending on your preference many different restuarants on site and in town, but local Thai, seafood and Italian food usually dominate menus. Bampot restuarant is a hidden gem and must try, especially their Thai fried cauliflower ! All issues (there weren't many) were resolved quickly. Each villa gets bicycles, great to ride around the laguna and town. Overall a 5 star experience and will definitely stay there again.

Reviewed April 16, 2017

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9.3
Exceptional
Marisela from United States
Family with teens
Dusit Club Room with King Bed
Stayed 3 nights in August 2012

Unbelievable service ”

Service, Public rooms Lovely, Activities plentiful

We stayed at the Dusit Thani for three nights and it was definitely not enough time. The resort is located about forty five minutes from the busy city of Patong on Phuket. We were lucky enough to be upgraded to the laguna Villas and they were exquisite. The rooftop pool and outdoor showers were wonderful and the villas were open, bright, beautifully decorated and spacious. The beds were comfortable and luxurious and wonderfully clean. I can't say enough about the service at the hotel. I felt like visiting royalty. The public pool was not as spacious as I would have liked and the beach area although beautiful was could use some updating. In a pool villa , this wasn't an issue since we always used our rooftop pool. Some of the best pool food I have ever had. Would definitely return.

Reviewed August 17, 2012

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8.7
Excellent
michelle from Singapore
Family with young children
Stayed 3 nights in June 2014

It was a great stay.”

Friendly staff, comfortable room, great ambience

This was a treasure after the first 2 nights we stayed in patong. We were warmly welcomed by the staff of Dusit Thani. Check-in was a breeze, & we were given the room early since it was available. The room was well maintained, but was a tad disappointed as it wasn't the kind of ocean view i was expecting; the view was covered by trees! It wouldn't have been disappointing if i haven't paid a premium. nonetheless, the room ambience made up for that! There were a list of activities for kids. In fact, we brought our 17 mth old kid to the playroom & he totally enjoyed it. There were also activities for the older kiddos. The swimming pool was relatively small for a big hotel, but it was never overly crowded. Free shuttle bus service is provided for the hotels within the laguna area. Similarly, there was a small ferry that shuttles amongst the various laguna hotels. And u could dine atany of the restaurants within laguna & charge it to your hotel room. Overall, it was a great stay. We enjoyed it thoroughly & we definitely will be back again!

Reviewed June 27, 2014

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9.7
Exceptional
ahmad from Lebanon
Family with young children
Stayed 3 nights in August 2012

lovely and fantastic hotel”

excellent for rekaxation

the laguna region is the best choice in phuket for families. the dusit is one of these hotels in laguna bang tao. this hotel have different kinds of rooms from laguna view till the villas with private pool the stuff is very friendly and help ful.gthe breakfast has many choices. the kids club for children is fantastic and have good program i advise every one want to travel to phuket to book in this hotel.

Reviewed August 26, 2012

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9.0
Exceptional
Andrew from Indonesia
Family with young children
Dusit Club Room with King Bed
Stayed 5 nights in May 2015

Nice Hoiliday”

The Club Room is good, specially the Benefits, it's excellent. Hotel staff also very friendly.

What a great week We spend at Dusit Thani Laguna Hotel. The Club Room is very Good, specially the Benefits, it's excellent. My daughter having lots of fun playing in the private beach and great swimming pool. Although the location is quite far from Phuket City/Patong, you can always rent a daily car/motorbike for transportation. Overall, a great holiday in a great hotel.

Reviewed June 08, 2015

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10.0
Exceptional
Najla from United Arab Emirates
Group
Two Bedroom Pool Villa
Stayed 3 nights in October 2019

amazsing experience ever”

Dusit Thani Laguna Phuket is one the best hotel hospitality experience ever I had, the hotel staff was over friendly and helpful, the hotel location combines tow views sea and lake which make it perfect, you can find all actvties round, the villa was amazsing from all aspects that make me speechless

Reviewed October 27, 2019

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Dear Khun Nijla Sawasdee krub, Warm Greetings from Dusit Thani Laguna Phuket! Thank you for choosing us as your home away from home and giving us a review on Agoda.com It is wonderful to hear that you are impressed with our resort location. I am sure our entire team has the great pleasure of assisting you as much as you have been enjoying your stay with us. Once again, thank you so much for choosing Dusit Thani Laguna Phuket. It has been an immense pleasure serving you. Graciously your, Izhar Mohsin Director Of Rooms and Revenue

Responded October 31, 2019
Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)
9.7
Exceptional
Harry from Australia
Family with teens
Deluxe Lagoon View King
Stayed 14 nights in October 2013

An excellant 14 day holiday. We will return”

location, friendy staff , quality breakfast

the management and staff should be congratulated for maintaining the resort and gardens to its very high standards In recent years we have stayed at most resorts in the Phuket Laguna area and its our families opinion that the Dusit Thani Laguna Hotel is the best value for money.

Reviewed October 26, 2013

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10.0
Exceptional
Wiyada from Thailand
Group
Stayed 2 nights in November 2012

Nice clean room comfortable ”

Friendly Staff and 6 * services

I was split up with my boyfriend on our trip in Phuket,I was check out from other Hotel in Laguna and first In my mine is Dusit Thani! Check in with staff smiles that take my problem away, wake up in the morning with fantastic view of The sea that some thing could not be wrong. End of my stay with the full of bean and ready to new start!! because of Dusit Staff services make my Holiday. Thank you

Reviewed November 15, 2012

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8.8
Excellent
Soon from Australia
Couple
Deluxe Lagoon View King
Stayed 4 nights in September 2019

Great place if all you want is a beach holiday”

This is my 2nd stay in the Laguna Complex, which consists of 5-6 hotels. The Dusit Thani offers beach front access, which is convenient. Phuket town and Patong are about 12 km away. Taxis were charging about 700 Baht each way, which is exorbitant. No free shuttles are provided to town, which is most unusual. The hotel was charging 300 Baht per person each way for its bus shuttle to town, which is still expensive. In any case, it didn't bother me much as I was there for the beach, which is most pleasant and scenic.

Reviewed September 27, 2019

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Dear Khun Soon Thank you very much for staying with us at Dusit Thani Laguna Phuket and for review us your heartwarming comments on Agoda.com. We are so happy to read that you and your family had an enjoyable the location of the resort time at resort. Our goal is for feeling of always being at home away from home. We are certainly concerned about the feedback mentioned about the shuttle service to Phuket town. non of the resort around this area provide free shuttle to either of the destination and as mentioned by you we charge a very nominal fee of THB 300 per person one way and THB 500 per person round trip to both the destination. We do wish to welcome you and your family back at Dusit Thani Laguna Phuket in the very near future. Graciously your, Izhar Mohsin Director Of Rooms

Responded September 29, 2019
Dusit Thani Laguna Phuket Hotel (SHA Extra Plus)
9.3
Exceptional
Ralf from Norway
Couple
Deluxe Sea View King Bed
Stayed 7 nights in December 2011

Peacefiul Heaven”

Space between sunbeds, Beautiful garden and sorroundings,

we had a wonderful week at dusit thani laguna at the beginning of our 6 weeks stay in thailand. what a perfect place to get rid of jet-lag, an really "wake up" to holiday! we enjoyed the hole of this hotell, from the spa, to restaurants, the beautiful an almost private beach, to the everywhere nice and friendly staff. the big gardens made the hole extra luxourios, and we spent the 2 first days there with a book just to get used to the climate. perfect!

Reviewed February 03, 2012

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9.0
Exceptional
ROBYN from Australia
Family with teens
Deluxe Lagoon View King
Stayed 4 nights in July 2012

Fantastic in every way”

Beautiful location, excellent breakfast buffet, friendly staff, clean rooms

We loved staying at the Dusit Thani, it was just right for us- two families with children aged 3-12. It was a lovely location with the beach and the lagoon within access and it was nice not to face heavy touting every time we stepped outside...as we have experienced in other parts of Phuket. The only disappointment is that the hotel restaurants are overpriced. Just go outside the resort if you want Thai prices. It is also away from noisy bars and clubs which suited us but if that's your thing go elsewhere. The only downer for us was the weather...it rained a lot. We took this risk going in July, when it can be nice or can be rainy. We still managed to enjoy ourselves- hired a van and driver for a day to explore, walked around Cheong Thalang, went to Naka night markets, went on a boat trip and played lots of card games in between!

Reviewed July 15, 2012

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8.7
Excellent
john from United Kingdom
Couple
Stayed 2 nights in September 2012

Lovely hotel, great location, nice room”

loved the location on the beach, one side, and the laggoon the other side, staff very helpful

We thoroughly enjoyed our albeit short stay in the Dusit Thani Laguna Hotel, it was a great introduction to Thailand, the land of smiles. The staff were very helpful and attentive, right from a very full and varied breakfast, in a beautiful airy room, located next to a little pool full of fish, and looking out to the swimming pool and onwards to the beach. We were thoroughly impressed, and would definately stay there again, and probably for longer next time. One improvement i would make, would be to make more of the little pitch and putt course, to bring it into line with the high standard of the rest of the hotel.

Reviewed October 01, 2012

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