A very nice stay indeed.”

We stayed July 12-14. The hotel is new, with the nicest ambiance in the lobby. Staff are very accommodating and courteous esp. Matheu at the front desk giving us upgrade so that our rooms are next to each other; and Kelly at Seabreeze was very helpful. We stayed in the 3rd building where some construction is ongoing but not really noisy nor bothersome. Take note there’s no walkway yet going to the 3rd building so if it rains you’re gonna get wet. But the rooms are in front of the pool which is great for the kids. Overall, a beautiful place with wonderful staff. Highly recommended.

Fantastic”

The room was spacious, comfortable, quiet and spotless. Breakfast was incredible though it didn’t have as many asian dishes as i expected. Staff was wonderful and the pool was breathtaking. The beach was not ready for use, however.

Not for Everyone”

We got the garden view room and it is way small. I have to even walk sideways to get on the bed. It is not well insulated too or maybe it was just our room because the one that we got has a door that connects to the other side. Well, we can clearly hear the conversations on the other room , we can hear them zipping their bags and opening their plastics bags. That resulted to my husband not having a good sleep. It is not close to restaurants so we had dinner the first night and for the price that we pay, I don't think it is worth the money. Choices are so small and very expensive even if it was a discounted price since we register to become a member of dusit. Same thing with breakfast expensive and not a lot of choices. If money is not a problem then this is a place for you. But for me I find it very expensive for what its worth and it is far from everything. The staff are excellent and very friendly though.

Great place to relax away from the city”

Pros: Good facilities, excellent breakfast spread, scenic view of main island of Cebu, very friendly staff Cons: Quite far from city area. If you want to relax, this is the place. But if want to do more activities, you may find it boring here. Still on soft opening phase as of Jul '19, so a few facilities are not yet opened. Beach area not that great.

New and clean”

New hotel in mactan. Other 2 buildings and facilities still under construction Far from cebu city (1.5 hour drive) and difficult to get grab or taxi, need to use hotel shuttle with higher fees than grab/taxi If plan to roam around cebu city, this is not the hotel for you Great for family with kids due to big area and 3 pools to choose from. Big and nice infinity pool that can be used as lap pool since its 100m long. Kiddie pool for kids available. More private/intimate pool is the rainforest pool Wasn’t able to try beach area since still under construction Big and nice gym with standard equipments Food is very good but pricey since its a hotel. Noodles, lechon, roast beef and adobo are highly recommended Staff efficient and friendly Big kids zone where they can play with a fee (similar to kidzoona) Size of room just right. Stayed in a sea view room with balcony. Shower has no door to keep water out so you need to be careful while showering (management should look into this)

”

It’s newly open when I visited so some part are not fully operational! The ambiance is good and the food as well. However it quite far and they don’t have transport as other hotel nearby! Hope they can provide this later as you have to pay 100 extra charge to taxi if they will pick you at hotel!

Good try”

Dusit always a great brand , dusit in mactan does not let me down ... hospitality Cleanliness Location Design of hotel outline Food quality Room comfy Pool It’s worth to try ... though beach side n some other areas still in renovation ... expect it will be nicer before beginning of summer , sure will come back ...

Very good”

still not complete. food choices still limited, beach not yet ready. but pool and its proximity to the rooms were great. lobby has a nice feel. staff very friendly. hotel is still new and have yet to be 100% completed. give them time and they'd give Shang and movenpick some stiff competition.

When in Cebu, Don’t pass it up.”

We really enjoyed our stay in Dusit. The resort was really nice, especially the pool. The staff were very friendly and hospitable. Carl and Vivian at the Sea Breeze restaurant were awesome. We are definitely going back there.

did not meet our expectation”

did not meet our expectation, not value for money. room air conditioning not cool enough, no slippers provided, bath towels too big, no hand towels provided. pillows too soft. noise from the hallway & other rooms can be heard.

Disappointed”

I am a local resident of Cebu. Most of the time , when we have our family outings, we often spend it in Shangrila Mactan because we love the very relaxing ambiance and most especially the very knowleageable, friendly and accomodating staff... this time, we decided to try the newly opened Dusit. Sad to say that our stay ddnt meet even half of what we expected to experience... if they want to compete with the best resorts in Cebu ,they really need to improve ...especially on their staff.....Location is quiet off also... Very small and crowded road leading to the resort.

Jennifer in the Sea Breeze restaurant is awesome. She is very friendly and also super helpful. ”

Great staff. Great place. Thoroughly enjoyed my visit!!! Paolo, the restaurant manager is also fantastic. Five star resort with five star staff!!!

Best holiday ”

Best place to stay in Could not find anything better then this resort . Great staff !

Very good”

Those in charge of house keeping should wear uniform and should ask first the customer if they want the room to be cleaned or not..we got suprised when we entered our room there was a guy not in uniform cleaning inside.Also the lady who accommodated me at the frontdesk is not familiar with bookings via agoda/booking.com she had me wait for so long I forgot her name caira somthing

Insulted arrival experience ”

Main entrance guard ask my nationality and told my driver to drop me in building two for check in ? building two looks like condo not a five star hotel . I told the receptionist what happened while I finally checked in in the hotel and he promised will get back to me, but no one contact me regarding this issue since now. Hotel itself still under construction , only 30 % room ready , bed is small ( short) but comfortable , we booked king size bed but it didn’t looks like king size and my husband’s feet already out of bed . also, you will heard noisy from everywhere , next door kids cried or upstairs room construction . etc.. Infinity swimming pool is really beautiful and big, has kid pool too, also big kids play ground which is very nice for family with kids staying. Gym is in other side of building ( still under construction building ) . beach front is not open yet, bar no aircon ( we been told not ready yet ) / not enough fan . guest elevator was not able to use for awhile . Only all day dining restaurant , sport bar and lobby lounge open when we were stayed. Basically the service was very nice, attentive. They remember our name and habits . I must said breakfast experience is the best during my stayed. pastry was really good and service was great . I will suggest to stayed this hotel when all construction been completely in July or Aug and not suggest to order the cocktail which is not on the menu , although they said they can make it but it wouldn’t meet your expectations . And I hope they already improved on arrival experience then.

The place was under construction, wasnt quite ready, The price is not worth it ,”

It took a cab a long time to get away from resort and Grab did not deliver going back, The band in the restaurant was really minor could be a little more entertaining, Facilities is under construction so its not quite ready, The pool close at 8 pm thats really too early, The open bar needs more fans or bigger fans . The beef 🥩 in the restaurant was tough but they said it will be taken care of, There is very little access to the beach 🏖 if one want to swim

Would go back when fully operational”

All of the guests were complaining about the A/C in the rooms. Some guests were even moved due to the rooms being too warm and hot. Would recommend to go there once the resort is fully operational as the A/C units are not all working and the rooms are just too warm to be comfortable. Food was disappointing. Breakfast was quite basic and they need more kitchen staff as there was no one to handle the live stations when customers needed something. Lunch and dinner buffet is also too expensive and food on buffet had nothing special worth P2,100 / $40 per person. On our first evening, the restaurant was empty, all the guests went out of the resort to eat in different restaurants near the resort. Other than that, their staff was very warm and helpful.

great accommodating staff”

Since they are on soft opening, menu was limited. But staff was great, always welcoming, accommodating and very helpful.

Cleand and new”

Perfect for vacation but It's very far and the beach is not so nice

Highly recommended”

We love the food and the place, staff are friendly and superb service, as expected for a 5star hotel, location is lovely facing the sea and not crowded, we will definitely come back again.