Dusit Thani Mactan Cebu Resort
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 Dusit Thani Mactan Cebu Resort
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8.1
Excellent
4.0% this month
/10
(174 reviews)See what guests said
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6.7
Good
Location rating score
Parking
FREE
  • Mactan Shrine3.41 km
  • Sutukil Seafood Market3.45 km
  • Mactan Export Zone6.18 km
  • Mactan Marina Mall6.78 km
  • Mactan-Cebu International Airport6.86 km
  • Cebu Yacht Club6.89 km
  • Mactan Island Dive Spots6.94 km
  • K.I.Marine Sports Center - Day Tours7.01 km
  • Olango Wildlife Sanctuary7.14 km
  • Mactan Island Golf Club7.96 km
  • Newly built in 2019
    Free Wi-Fi

    Dusit Thani Mactan Cebu Resort

    Punta Engano Road, Mactan Island Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015 - See map
    Excellent cleanliness
    8.9 rating for cleanliness
    Excellent service
    8.9 rating for service
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Daily housekeeping

    • Room service [24-hour]

    This property is in high demand!

    Booked 113 times | 26 travelers are looking at this property right now

    Property ranking|Compared to 4,092 Cebu properties
    See all rankings
    Cleanliness score
    8.9/10
    Room size
    79 sqm.
    Service score
    8.9/10
    Review score - United States
    8.4/10
    Better than
    99
    %
    of Cebu properties
    Bigger than
    99
    %
    of Cebu properties
    Better than
    98
    %
    of Cebu properties
    Better than
    97
    %
    of Cebu properties
    Value for money8.3
    Location rating6.7
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport6.9 km

    Rooms available at Dusit Thani Mactan Cebu Resort

    Suite with Sea View
    Suite with Sea View
    ...
    • Room size: 96 m²/1033 ft²
    • Balcony/terrace
    • 1 queen bed
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    Deluxe Three Bedroom Suite
    Deluxe Three Bedroom Suite
    ...
    • Room size: 160 m²/1722 ft²
    • Sea view
    • 1 king bed & 1 king bed & 2...
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    The Presidential Suite
    The Presidential Suite
    ...
    • Room size: 160 m²/1722 ft²
    • Sea view
    • 1 king bed & 1 king bed & 2...
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    Two Bedroom Suite
    Two Bedroom Suite
    ...
    • Room size: 125 m²/1345 ft²
    • Sea view
    • 1 king bed & 2 single beds
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    Executive Two Bedroom Suite
    Executive Two Bedroom Suite
    ...
    • Room size: 127 m²/1367 ft²
    • Sea view
    • 1 king bed & 2 single beds
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    One Bedroom Suite
    One Bedroom Suite
    ...
    • Room size: 96 m²/1033 ft²
    • Sea view
    • 1 king bed
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    Dusit Club Twin
    Dusit Club Twin
    ...
    • Room size: 37 m²/398 ft²
    • Sea view
    • 2 single beds
    Enter dates to see prices
    Deluxe King Sea View
    Deluxe King Sea View
    ...
    • Room size: 32 m²/344 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Dusit Club Double
    Dusit Club Double
    ...
    • Room size: 37 m²/398 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room Twin
    Deluxe Room Twin
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
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    More about Dusit Thani Mactan Cebu Resort

    More about Dusit Thani Mactan Cebu Resort

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Benjarong
    Cuisine:Thai
    Menu:Buffet
    Sunset Bar
    Cuisine:International
    Menu:Buffet
    Sea Breeze Cafe
    Cuisine:International
    Menu:Buffet, A-la-carte
    The View
    Cuisine:International
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Dusit Thani Mactan Cebu Resort from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (174)Booking.com Reviews (92)
    8.1
    /
    10
    Excellent
    4.0% this month
    Cleanliness8.9
    Facilities8.0
    Location6.7
    Service8.9
    Value for money8.3
    High score for Cebu
    Rating
    9+ Exceptional (34)
    8-9 Excellent (17)
    7-8 Very Good (23)
    6-7 Good (10)
    <6 Below Expectation (17)
    Time of the year
    Mar - May (24)
    Jun - Aug (49)
    Sep - Nov (28)
    Dec - Feb (0)
    All guests (174)
    All room types
    All languages
    Showing 101 verified guest comments
    12345
    8.8
    Excellent
    lilibeth from Philippines
    Family with young children
    Deluxe King Sea View
    Stayed 2 nights in July 2019

    A very nice stay indeed.”

    We stayed July 12-14. The hotel is new, with the nicest ambiance in the lobby. Staff are very accommodating and courteous esp. Matheu at the front desk giving us upgrade so that our rooms are next to each other; and Kelly at Seabreeze was very helpful. We stayed in the 3rd building where some construction is ongoing but not really noisy nor bothersome. Take note there’s no walkway yet going to the 3rd building so if it rains you’re gonna get wet. But the rooms are in front of the pool which is great for the kids. Overall, a beautiful place with wonderful staff. Highly recommended.

    Reviewed July 21, 2019
    10.0
    Exceptional
    MARIDEL from Philippines
    Family with young children
    Deluxe Room Twin
    Stayed 1 night in June 2019

    Fantastic”

    The room was spacious, comfortable, quiet and spotless. Breakfast was incredible though it didn’t have as many asian dishes as i expected. Staff was wonderful and the pool was breathtaking. The beach was not ready for use, however.

    Reviewed June 28, 2019
    8.4
    Excellent
    Cherryl from United States
    Family with young children
    Deluxe Room Twin
    Stayed 2 nights in July 2019

    Not for Everyone”

    We got the garden view room and it is way small. I have to even walk sideways to get on the bed. It is not well insulated too or maybe it was just our room because the one that we got has a door that connects to the other side. Well, we can clearly hear the conversations on the other room , we can hear them zipping their bags and opening their plastics bags. That resulted to my husband not having a good sleep. It is not close to restaurants so we had dinner the first night and for the price that we pay, I don't think it is worth the money. Choices are so small and very expensive even if it was a discounted price since we register to become a member of dusit. Same thing with breakfast expensive and not a lot of choices. If money is not a problem then this is a place for you. But for me I find it very expensive for what its worth and it is far from everything. The staff are excellent and very friendly though.

    Reviewed July 18, 2019
    7.6
    Very good
    Frederick from Philippines
    Family with young children
    Deluxe Room Twin
    Stayed 1 night in July 2019

    Great place to relax away from the city”

    Pros: Good facilities, excellent breakfast spread, scenic view of main island of Cebu, very friendly staff Cons: Quite far from city area. If you want to relax, this is the place. But if want to do more activities, you may find it boring here. Still on soft opening phase as of Jul '19, so a few facilities are not yet opened. Beach area not that great.

    Reviewed July 17, 2019
    8.8
    Excellent
    Sheryl from Philippines
    Family with young children
    Deluxe Twin Sea View
    Stayed 3 nights in June 2019

    New and clean”

    New hotel in mactan. Other 2 buildings and facilities still under construction Far from cebu city (1.5 hour drive) and difficult to get grab or taxi, need to use hotel shuttle with higher fees than grab/taxi If plan to roam around cebu city, this is not the hotel for you Great for family with kids due to big area and 3 pools to choose from. Big and nice infinity pool that can be used as lap pool since its 100m long. Kiddie pool for kids available. More private/intimate pool is the rainforest pool Wasn’t able to try beach area since still under construction Big and nice gym with standard equipments Food is very good but pricey since its a hotel. Noodles, lechon, roast beef and adobo are highly recommended Staff efficient and friendly Big kids zone where they can play with a fee (similar to kidzoona) Size of room just right. Stayed in a sea view room with balcony. Shower has no door to keep water out so you need to be careful while showering (management should look into this)

    Reviewed June 20, 2019
    9.6
    Exceptional
    Daphne
    Business traveler
    Deluxe Room King
    Stayed 1 night in May 2019

    It’s newly open when I visited so some part are not fully operational! The ambiance is good and the food as well. However it quite far and they don’t have transport as other hotel nearby! Hope they can provide this later as you have to pay 100 extra charge to taxi if they will pick you at hotel!

    Reviewed June 16, 2019
    9.2
    Exceptional
    ip from Hong Kong
    Couple
    Deluxe King Sea View
    Stayed 4 nights in May 2019

    Good try”

    Dusit always a great brand , dusit in mactan does not let me down ... hospitality Cleanliness Location Design of hotel outline Food quality Room comfy Pool It’s worth to try ... though beach side n some other areas still in renovation ... expect it will be nicer before beginning of summer , sure will come back ...

    Reviewed May 06, 2019
    7.2
    Very good
    dave from Philippines
    Family with young children
    Deluxe Room Twin
    Stayed 2 nights in June 2019

    Very good”

    still not complete. food choices still limited, beach not yet ready. but pool and its proximity to the rooms were great. lobby has a nice feel. staff very friendly. hotel is still new and have yet to be 100% completed. give them time and they'd give Shang and movenpick some stiff competition.

    Reviewed June 30, 2019
    9.6
    Exceptional
    ARCHELUS from United States
    Family with young children
    Deluxe Room Twin
    Stayed 3 nights in June 2019

    When in Cebu, Don’t pass it up.”

    We really enjoyed our stay in Dusit. The resort was really nice, especially the pool. The staff were very friendly and hospitable. Carl and Vivian at the Sea Breeze restaurant were awesome. We are definitely going back there.

    Reviewed June 30, 2019
    4.4
    cherryl from Philippines
    Family with teens
    Deluxe Room King
    Stayed 2 nights in May 2019

    did not meet our expectation”

    did not meet our expectation, not value for money. room air conditioning not cool enough, no slippers provided, bath towels too big, no hand towels provided. pillows too soft. noise from the hallway & other rooms can be heard.

    Reviewed May 29, 2019
    5.2
    Marieclou from Philippines
    Group
    Deluxe Room Twin
    Stayed 1 night in June 2019

    Disappointed”

    I am a local resident of Cebu. Most of the time , when we have our family outings, we often spend it in Shangrila Mactan because we love the very relaxing ambiance and most especially the very knowleageable, friendly and accomodating staff... this time, we decided to try the newly opened Dusit. Sad to say that our stay ddnt meet even half of what we expected to experience... if they want to compete with the best resorts in Cebu ,they really need to improve ...especially on their staff.....Location is quiet off also... Very small and crowded road leading to the resort.

    Reviewed July 08, 2019
    8.8
    Excellent
    Christopher from United States
    Couple
    Deluxe King Sea View
    Stayed 4 nights in July 2019

    Jennifer in the Sea Breeze restaurant is awesome. She is very friendly and also super helpful. ”

    Great staff. Great place. Thoroughly enjoyed my visit!!! Paolo, the restaurant manager is also fantastic. Five star resort with five star staff!!!

    Reviewed July 19, 2019
    10.0
    Exceptional
    binoy from Hong Kong
    Group
    Deluxe Room Twin
    Stayed 2 nights in April 2019

    Best holiday ”

    Best place to stay in Could not find anything better then this resort . Great staff !

    Reviewed May 02, 2019
    7.6
    Very good
    Jemmellee from Philippines
    Business traveler
    Deluxe Room Twin
    Stayed 1 night in June 2019

    Very good”

    Those in charge of house keeping should wear uniform and should ask first the customer if they want the room to be cleaned or not..we got suprised when we entered our room there was a guy not in uniform cleaning inside.Also the lady who accommodated me at the frontdesk is not familiar with bookings via agoda/booking.com she had me wait for so long I forgot her name caira somthing

    Reviewed June 19, 2019
    7.6
    Very good
    Carol
    Couple
    Deluxe King Sea View
    Stayed 2 nights in May 2019

    Insulted arrival experience ”

    Main entrance guard ask my nationality and told my driver to drop me in building two for check in ? building two looks like condo not a five star hotel . I told the receptionist what happened while I finally checked in in the hotel and he promised will get back to me, but no one contact me regarding this issue since now. Hotel itself still under construction , only 30 % room ready , bed is small ( short) but comfortable , we booked king size bed but it didn’t looks like king size and my husband’s feet already out of bed . also, you will heard noisy from everywhere , next door kids cried or upstairs room construction . etc.. Infinity swimming pool is really beautiful and big, has kid pool too, also big kids play ground which is very nice for family with kids staying. Gym is in other side of building ( still under construction building ) . beach front is not open yet, bar no aircon ( we been told not ready yet ) / not enough fan . guest elevator was not able to use for awhile . Only all day dining restaurant , sport bar and lobby lounge open when we were stayed. Basically the service was very nice, attentive. They remember our name and habits . I must said breakfast experience is the best during my stayed. pastry was really good and service was great . I will suggest to stayed this hotel when all construction been completely in July or Aug and not suggest to order the cocktail which is not on the menu , although they said they can make it but it wouldn’t meet your expectations . And I hope they already improved on arrival experience then.

    Reviewed May 27, 2019
    6.4
    Good
    Artis
    Couple
    Deluxe King Sea View
    Stayed 1 night in May 2019

    The place was under construction, wasnt quite ready, The price is not worth it ,”

    It took a cab a long time to get away from resort and Grab did not deliver going back, The band in the restaurant was really minor could be a little more entertaining, Facilities is under construction so its not quite ready, The pool close at 8 pm thats really too early, The open bar needs more fans or bigger fans . The beef 🥩 in the restaurant was tough but they said it will be taken care of, There is very little access to the beach 🏖 if one want to swim

    Reviewed May 24, 2019
    6.4
    Good
    Jeremy from Philippines
    Family with young children
    Deluxe King Sea View
    Stayed 2 nights in April 2019

    Would go back when fully operational”

    All of the guests were complaining about the A/C in the rooms. Some guests were even moved due to the rooms being too warm and hot. Would recommend to go there once the resort is fully operational as the A/C units are not all working and the rooms are just too warm to be comfortable. Food was disappointing. Breakfast was quite basic and they need more kitchen staff as there was no one to handle the live stations when customers needed something. Lunch and dinner buffet is also too expensive and food on buffet had nothing special worth P2,100 / $40 per person. On our first evening, the restaurant was empty, all the guests went out of the resort to eat in different restaurants near the resort. Other than that, their staff was very warm and helpful.

    Reviewed April 21, 2019
    9.2
    Exceptional
    Sheila from Philippines
    Group
    Deluxe Room Twin
    Stayed 1 night in April 2019

    great accommodating staff”

    Since they are on soft opening, menu was limited. But staff was great, always welcoming, accommodating and very helpful.

    Reviewed April 21, 2019
    8.0
    Excellent
    Erika from Qatar
    Family with young children
    Deluxe Room King
    Stayed 1 night in October 2019

    Cleand and new”

    Perfect for vacation but It's very far and the beach is not so nice

    Reviewed October 15, 2019
    10.0
    Exceptional
    Ramona from Philippines
    Family with young children
    Deluxe Room Twin
    Stayed 1 night in October 2019

    Highly recommended”

    We love the food and the place, staff are friendly and superb service, as expected for a 5star hotel, location is lovely facing the sea and not crowded, we will definitely come back again.

    Reviewed October 14, 2019
    12345
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