Excellent”

Brand new 6star hotel, excellent facilities(the biggest, cleanest, longest pool in cebu), magnificent staff from top to bottom.. Sir Marx Salazar,(The Quick Thinking Front Office Mngr )is awesome and deserves a promotion..i strongly recommend this hotel to all travelers especially if you are celebrating meaningful events in your lives like birthdays, weddings,all types of anniversaries or be it just a simple getaway with your families and friends.. because if you stay in Dusit Thani Mactan, your happiness will be magnified, your memories will forever be imbedded and your dreams becomes a reality!!

Legit”

It was an amazing experience. It was still their soft opening but indeed worth it. We even were offered free membership!! How good was that?🤗 Keno was very accommodating and kind to us. Kudos dusit thani mactan cebu!! I'll definitely be back!✨😍

New and clean”

New hotel in mactan. Other 2 buildings and facilities still under construction Far from cebu city (1.5 hour drive) and difficult to get grab or taxi, need to use hotel shuttle with higher fees than grab/taxi If plan to roam around cebu city, this is not the hotel for you Great for family with kids due to big area and 3 pools to choose from. Big and nice infinity pool that can be used as lap pool since its 100m long. Kiddie pool for kids available. More private/intimate pool is the rainforest pool Wasn’t able to try beach area since still under construction Big and nice gym with standard equipments Food is very good but pricey since its a hotel. Noodles, lechon, roast beef and adobo are highly recommended Staff efficient and friendly Big kids zone where they can play with a fee (similar to kidzoona) Size of room just right. Stayed in a sea view room with balcony. Shower has no door to keep water out so you need to be careful while showering (management should look into this)

Traveler from UK”

This resort is highly recommended for its beautiful ambience and great customer service. It is the best place for family bonding and staycation in Mactan, Cebu. Thank you Dusit Thani for that wonderful experience and i would definitely visit you again.

A new player in Mactan offers the unique Sunset view(not much in Cebu City)”

A new challenger on the Mactan island makes a good getaway. It has a great pool and good restaurants. It offers a unique sunset view because the hotel is facing west and the city is facing east. A star down of the location because it is the 1st big hotel in a deeper part of Mactan. It is almost at the tip of one side of the island. Not much to see in the immediate vicinity. Also, one star down of the facilities because it is not yet complete but it is a definite 5 star once everything is done.

Beautiful place”

The ocean view is really beautiful — worth the extra charges. The room is comfortable and clean. The food is actually also really good as well despite the price (but that is already expected). If you really want a beach then the other adjacent Mactan hotels may have a better beach as Dusit’s would be quite small and it isn’t as picturesque. But the advantage of Dusit is its beautiful views both from the room and the stunning infinity pool.

When in Cebu, Don’t pass it up.”

We really enjoyed our stay in Dusit. The resort was really nice, especially the pool. The staff were very friendly and hospitable. Carl and Vivian at the Sea Breeze restaurant were awesome. We are definitely going back there.

Value for money ”

The place is perfect for staycation. Staff are friendly, accommodating, and polite. Food is great. Pool is child friendly. We enjoyed our stay, and looking forward to our next staycation at Dusit Thani Mactan

Exceptional”

I cannot put into words how much I appreciate Lala and Carl from the F&B Team. We were at the breakfast buffet when we found out our flight home to Clark would be cancelled, and that we'd be stranded in Cebu for at least a month. They immediately comforted us after realizing the emotional impacts it had on us, and served as guiding lights to what we needed to do next. They went WAY PAST above and beyond in taking care of us. They definitely treated us like their own family, helped us find a place to stay, even took us there themselves through their personal means. To this day, days after we checked out of Dusit Thani, they continue to check in on us, let us borrow personal items that would make our 30 days here more comfortable, and really don't come short to making us feel like we're with our families back home. They still continue to exceed expectations to this day, exceed their responsibilities at their job.

Worth it!”

Our stay in Dusit Thani is Superb. Staff are very accommodating. Food is a bit pricey.

Great hotel, it’s new, stylish and modern.”

Great place to unwind, staff are great, rooms are modern and clean. Great restaurants and a very cool vibe. Lobby area is breathtaking and so is the infinity pool. Accurate photos on their Website. A great option if you are looking for a resort to stay in Mactan. The only thing I would recommend is for the hotel to get rid of the complimentary single use plastic bottles In the rooms and offer refillable bottled water. Aside from that, I had a wonderful stay and will definitely be back. Thank you!

Everything is perfect except location.”

We had great time in Dujit thani. Everything was great except location On the way to hotel there is one narrow main street. Lots of cars, motorbikes, jeepney etc So it takes long time to go town and back. But they have a shuttle bus two times a day to go Ayala or Robinson. Bath room is bit small but it's ok. If you don't want to go anywhere just stay in the holel then i will recommend.

New 5 stars hotel in Mactan”

The Diusut Thani is well known about the touch of Thai’s hospitality. I was no wonder when I first step the hotel. All the staff smiley faces and welcome. The room was clean. The facilities are not 100% operating as the other wings still under decoration. The beach in front of the hotel is not a perfect place to swim as there was sea glasses. It’s quite slippery to step on the sand.

Good try”

Dusit always a great brand , dusit in mactan does not let me down ... hospitality Cleanliness Location Design of hotel outline Food quality Room comfy Pool It’s worth to try ... though beach side n some other areas still in renovation ... expect it will be nicer before beginning of summer , sure will come back ...

Amazing. Don’t hesitate to book ”

We stayed one night at Dusit transmitting through Cebu during our holiday. Wow this place was above and beyond our expectations. We didn’t leave the resort! The service was outstanding. Our garden room was so nice, felt like royalty and the bed was luxury. We ate and drunk at the Sports Bar, had breakfast at the Seabreeze, had dinner the Thai Restaurant (AMAZING) and had a massage at the day spa (best massage in my life). We can’t comment on the location so much as location wasn’t so much a priority for us when booking as we just wanted a nice resort to chill before heading on the plane again. An amazing 24 hours!!! Thank you Dusit.

Disappointed”

I am a local resident of Cebu. Most of the time , when we have our family outings, we often spend it in Shangrila Mactan because we love the very relaxing ambiance and most especially the very knowleageable, friendly and accomodating staff... this time, we decided to try the newly opened Dusit. Sad to say that our stay ddnt meet even half of what we expected to experience... if they want to compete with the best resorts in Cebu ,they really need to improve ...especially on their staff.....Location is quiet off also... Very small and crowded road leading to the resort.

One of the best in Mactan”

One of the best resort hotel in Mactan Cebu. If you wanna relax and unwind this is the place. Just try to book the seaside view room on the high floor. Very courteous staff. Very clean room.

Great, but some things need an upgrade”

Sure, it may be a 5-star hotel; location is near the airport; and the seaside location is great. It may be unfair to rate this at the moment of our stay as the whole resort is not yet fully done, with constructions still on-going. In any case, the rooms and facilities are superb, but the food need some revamping. The pool is likewise always enticing, but the beach is not swimmable. The staff, as expected, are superb in service, decorum, uniform, among others. Hence, we recommend that tourists/businessmen/visitors pay a visit to experience this resort hotel.

BAD QUALITY OF FOOD - specifically the quality and taste of Filipino dishes are shockingly terrible”

I know Dusit Thani is a Thai brand but considering that this hotel is locally based in one of resort island in Philippines which is one major gastronomic destination for local and foreigners. I was shockingly disappointed with the quality of food - specifically the Filipino food! Adobo is the most basic dish that anyone can cook regardless in what style but it’s still should be deliciously adobo. But in dusit it’s beyond terrible. It’s a huge disappointment as the resort itself is new although the rooms are not yet fully ready but its instagramable worthy. The edge of this new dusit Thani are the customer service. ALL STAFF are well experienced to handle such food complains by compensating with other offer. Shout out to Carl of front desk - he made sure that the other aspect of my stay would be great and indeed it was. But as food is a major consideration i would not recommend until the food quality is proven to improve.

Great Experience”

Since it's still on soft opening, The resort is still not packed with guests. Which means, we really got to enjoy the experience of exclusivity. Their massive infinity swimming pool is one of a kind with breath-taking view of the beach. Their breakfast buffet station offers great selection of food. And of course we couldn't forget the staff's hospitality especially to Jason Rory Cabugas who helped boyfriend now fiancé on his romantic proposal by the poolside The entire stay was memorable. Would definitely come back!