Dusit Thani Manila Hotel
Dusit Thani Manila Hotel
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"Beautiful staff and convenient to everything."

Jussette

April 20, 2018

Club Premier - Bed Dusit Thani Manila Hotel
Club Premier - Bed
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Lobby Dusit Thani Manila Hotel
Lobby
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Lobby Dusit Thani Manila Hotel
Lobby
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Interior view Dusit Thani Manila Hotel
Interior view
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Exceptional
Location
9.0
See all 65 photos Dusit Thani Manila Hotel
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Removed from saved list
2017

Dusit Thani Manila Hotel

Exceptional location
See what's nearby
Excellent
From 6719 reviewsSee what guests said
8.3
Recommended by 87% of guests
Value for money7.8
Location rating9.0
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport4.0 km
Has restaurantYes
  • 220 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.4
Excellent
Room comfort & quality
This property is in high demand!Booked 15 times in the last 24 hours | 9 travelers are looking at this property right now
Deluxe Twin
Deluxe Twin
...
  • City view
  • 30 m²/323 ft²
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Club Premier
Club Premier
...
  • City view
  • 30 m²/323 ft²
  • 1 king bed
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Dusit Twin Room
Dusit Twin Room
...
  • City view
  • 30 m²/323 ft²
  • 2 double beds
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Dusit King Room
Dusit King Room
...
  • City view
  • 30 m²/323 ft²
  • 1 king bed
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Deluxe Suite Twin
Deluxe Suite Twin
...
  • City view
  • 45 m²/484 ft²
  • 2 single beds
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Premier Twin
Premier Twin
...
  • City view
  • 30 m²/323 ft²
  • 2 single beds
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Premier Room
Premier Room
...
  • City view
  • 30 m²/323 ft²
  • 1 king bed
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Premier Executive Twin Room
Premier Executive Twin Room
...
  • City view
  • 73 m²/786 ft²
  • 2 single beds
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Club Executive Room
Club Executive Room
...
  • City view
  • 73 m²/786 ft²
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Grand Room
Grand Room
...
  • City view
  • 73 m²/786 ft²
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More about Dusit Thani Manila Hotel

More about Dusit Thani Manila Hotel

"Good Location with great Customer service."

Reviewed December 31, 2017

Eduardo from United States

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Business traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
3.5 km Filipino, French, Mediterranean
iBread
5.3 km Filipino
Hizon's Cakes & Pastries
5.9 km Filipino
Asian cuisine
Asian cuisine
Spices
710 m Asian, Indian, Thai
Pagstop Lounge
840 m Asian
Nihonbashi Tei
1.1 km Asian, Japanese, Sushi
Chinese cuisine
Chinese cuisine
Hap Chan Tea House
3.1 km Chinese
Joward's Hotpot and Seafoods Restaurant
5.1 km Chinese, Seafood
China Place
5.2 km Chinese

What they offer

"Lovely friendly and considerate well pitched service."

Robert from United Kingdom

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Solo traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (6719)Booking.com Reviews (1657)
8.3
Cleanliness8.3
Facilities8.0
Location9.0
Room comfort and quality8.4
Service8.4
Value for money7.8
Provided by verified guests of Agoda
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Showing 5323 verified guest comments
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8.4
Excellent
Imelda from Indonesia
Business traveler
Stayed 2 nights in September 2018
Good location”
I like this hotel very much, the staff are very helpful, the hotel is clean, and the best thing is the location is next to SM shopping centre...
Reviewed September 22, 2018
2.8
NINA from Singapore
Group
Premier Twin
Stayed 1 night in February 2018
Worst experience and bad customer service ”
We complained about the dirty, stuffy bedroom and the way we were handled by the front desk and no one did anything to help address the issue. It’s not our first time to check in Dusit but this experience is totally a nightmare and worst experience so far. I don’t recommend to waste money to check in here.
Reviewed September 22, 2018
10.0
Exceptional
Jan from Philippines
Couple
Stayed 2 nights in September 2018
Perfect Location”
Ideal location, the mall and city CBD are within reach. Great restaurants within 1-KM radius. Merlot from the frontdesk is very professional.
Reviewed September 20, 2018
Dear Jan, Warmest greetings from Dusit Thani Manila! Thank you for taking the time to write us a review about your most recent stay in the hotel. I am very delighted to know that you enjoyed your stay with us. Dusit Thani Manila is strategically located at the heart of the Central Business District being near the city's premiere shopping malls. It is also equally pleasing to hear that the Dusit Team is able to make sure that every aspect of our guests' stay is well-taken care of. We will surely forward your kind words to Ms. Merlot. We do hope that you will continue to keep us on top of mind, and we are very much looking forward to see you soon here at your second home in Dusit Thani Manila. Kob Khun Krub, Stanley Lo, General Manager
Responded September 21, 2018
Dusit Thani Manila Hotel
7.2
Very good
Criselda from Philippines
Family with young children
Stayed 1 night in September 2018
Convinient and nice hotel”
Near the restaurants and shopping malls. Hotel is nice and clean
Reviewed September 16, 2018
Dear Criselda, Thank you for choosing to stay at the Dusit Thani Manila and taking the time to post your review. It was our pleasure serving you and your feedback is highly appreciated. We look forward to welcoming you once more at Dusit Thani Manila. Kob Khun Krub, Stanley Lo, General Manager
Responded September 17, 2018
Dusit Thani Manila Hotel
10.0
Exceptional
Clarence from Philippines
Family with young children
Premier Room
Stayed 1 night in September 2018
Great”
Friendly staff Affordable price Clean rooms Beside mall and transport terminal
Reviewed September 16, 2018
Dear Clarence, Warmest greetings from Dusit Thani Manila! Thank you for taking the time write us a review about your review about your most recent stay with us here at the hotel. We thank you for this very positive and amazing feedback of your stay with us. It gives us such pleasure to read your 5 star rating of our services and facilities. Your kind words will keep us motivated in continuing to provide 5 star service to our valued guests like you. Kob Khun Krub, Stanley Lo, General Manager
Responded September 17, 2018
Dusit Thani Manila Hotel
8.0
Excellent
Hamad from Saudi Arabia
Solo traveler
Premier Room
Stayed 1 night in September 2018
Nuce trip”
It was very nice & comfortable stay.
Reviewed September 16, 2018
Dear Hamad, Thank you for taking the time to write us a review about your most recent stay in Dusit Thani Manila. We are delighted to know that you had a great experience with us! We will definitely pass on your compliments to our staff. Hope to welcome you again soon. Kob Khun Krub, Stanley Lo, General Manager
Responded September 17, 2018
Dusit Thani Manila Hotel
9.6
Exceptional
Michael from United States
Couple
Stayed 2 nights in September 2018
Superb”
Staff were akways hepful and joyful. Rooms aee expensive,yes, but you do get awesome quality. Across the sreet from major mall too. Also downstairs is RJs music bistro. One of the best for live music.
Reviewed September 09, 2018
Dear Michael, Warmest greetings from Dusit Thani Manila! Thank you for the effort in taking the time in writing us a review about your most recent stay in the hotel. It is great to find out that we are able to uphold the signature Thai hospitality the Dusit brand is known for as we make sure that every aspect of our guest's stay is well-taken care of. Furthermore, we also know that our guests are very value-driven, we make sure that they are able to get and experience what they pay for. Your kind words will surely motivate us to always provide our hotel guests with the 5-star service they deserve. We do hope that you will continue to keep us on top-of-mind, and we are very much looking forward to serve you once again! Kob Khun Krub, Stanley Lo, General Manager
Responded September 12, 2018
Dusit Thani Manila Hotel
9.6
Exceptional
Massimo from United Kingdom
Couple
Premier Room
Stayed 1 night in October 2017
Magnificent Breakfast ”
Very good Hotel, but overall amazing breakfast. I would certainly go back .
Reviewed September 09, 2018
Dear Massimo, Warmest greetings from Dusit Thani Manila! Thank you for taking the time to write us a review about your most recent stay with us. In a very value-driven society,we make sure that we strike a balance of providing quality service that is reasonably priced to cater to all our guests' needs. In addition, we are glad that you got to experience the signature Thai hospitality the Dusit brand is known for. Kind words such as this keep us motivated to always deliver what is expected of us. We do hope we get to see you soon, Massimo. Kob Khun Krub, Stanley Lo, General Manager
Responded September 12, 2018
Dusit Thani Manila Hotel
10.0
Exceptional
wong from Malaysia
Business traveler
Premier Room
Stayed 1 night in August 2018
Strategic Location”
The location of the hotel is strategic, I can access easily to three main shopping malls and access to many restaurants nearby. The hotel room is clean and the staffs are friendly.
Reviewed September 06, 2018
Dear Wong, our guests should feel at home and after reading your comment, we think we did all right. Thank you for letting us know. We will forward this review to our staff to motivate them more to exceed expectations always. Kob Khun Krub, Stanley Lo, General Manager
Responded September 06, 2018
Dusit Thani Manila Hotel
9.6
Exceptional
BORHAN from Singapore
Business traveler
Premier Twin
Stayed 2 nights in August 2018
Excellent Location”
Excellent location and friendly staff. Clean and comfortable room.
Reviewed September 04, 2018
8.8
Excellent
Mahmood from Bahrain
Business traveler
Premier Twin
Stayed 2 nights in October 2017
nice hotel ”
nice hotel
Reviewed September 02, 2018
Dear Mahmood, Thank you for taking the time to write us a review here in Dusit Thani Manila. We sincerely appreciate the very positive rating. We hope to see you soon here in your second home at Dusit Thani Manila. Kob Khun Krub, Stanley Lo, General Manager
Responded September 03, 2018
Dusit Thani Manila Hotel
7.6
Very good
Ernest from Philippines
Family with young children
Premier Room
Stayed 2 nights in December 2017
Family vacation”
The hotel had a hard time serving a fully booked crowd. We lined up for breakfast for 30mins with a pregnant wife and all. The staff did not notice that my wife is pregnant and that she may need to seat somewhere while waiting. I would love to go back here on their lean months, as the food is good and the place is awesome.
Reviewed September 01, 2018
Dear Ernest, Thank you for choosing to stay in Dusit Thani Manila, and for also taking the time to write us a review about your most recent stay in the hotel. On behalf of the hotel, I would like to apologize for the inconvenience your wife experienced as she waited in the 30-minute line for breakfast at the Pantry. Nonetheless, I am glad that you still enjoyed the food and the ammenities in the hotel. Again we apologize for our shortcomings and hope to make it up you on your next visit! We hope to see you soon! Kob Khun Krub, Stanley Lo, General Manager
Responded September 03, 2018
Dusit Thani Manila Hotel
10.0
Exceptional
Roland from Australia
Couple
Stayed 6 nights in August 2018
Exceptional”
Very good and recommended
Reviewed September 01, 2018
Dear Roland, Warmest greetings from Dusit Thani Manila. Thank you for taking the time to write us a review about your most recent stay in Dusit Thani Manila. We really appreciate the excellent rating you've given to our hotel! It makes me glad to know that we've done an amazing job in fulfilling our commitment of exceeding guests' expectations while delivering gracious hospitality to all of you guys. We do hope to see you very soon here in your new second home at Dusit Thani Manila. Kob Khun Krub, Stanley Lo, General Manager
Responded September 03, 2018
Dusit Thani Manila Hotel
8.0
Excellent
Geoffrey from United Kingdom
Family with young children
Premier Twin
Stayed 3 nights in August 2018
Passing through”
A very good hotel! We have been 4 x times previously! Will continue to return as we enjoy the outlying shopping facilities in the stores. I never give a full 5 x stars, as there is always room for improvement? Very clean swimming pools for adults and children alike. There are cheaper hotels in Makati Manila but, believe me when I say this, YOU ONLY GET WHAT YOU PAY FOR? Only 15 mins from the NAIA depending on traffic ??? The security service, and BREAKFAST MMMMMM !! Book on line it's cheaper. ENJOY we do!
Reviewed August 31, 2018
Dear Geoffrey, Thank you for choosing to stay at the Dusit Thani Manila and taking the time to post your review. It was our pleasure serving you and your feedback is highly appreciated. We look forward to welcoming you once more at Dusit Thani Manila. Kob Khun Krub, Stanley Lo, General Manager
Responded August 31, 2018
Dusit Thani Manila Hotel
10.0
Exceptional
Fe from United States
Couple
Dusit King Room
Stayed 2 nights in August 2018
Exceptional”
We enjoyed our breakfast on Aug 23, 2018 with Emmanuel as our server, he went out of his way to offer us slices of mangoes and my favorite Taho (soybean curd with pearls and brown sugar). The head waiter also was very courteous and helpful, it was the best one my husband and I had. There are so many nice hotels around Makati area but somehow we keep on coming back to Dusit Thani. I just wish that every time we check in, it is one of the renovated rooms. On this ten day vacation from California, we checked in 3 times, at Dusit , most of it coming fr Baguio on our way to Singapore. All staff are very helpful inc. booking our Grab taxi. Certainly will be back again. Definitely will recommend to anybody. Centrally located and few steps to SM mall with groceries, lots of eating places and shopping..
Reviewed August 31, 2018
Dear Fe, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are delighted to know that you had a great experience with us! I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We will definitely pass on your compliments to our staff Emmanuel. Hope to welcome you again soon. Kob Khun Krub, Stanley Lo, General Manager
Responded August 31, 2018
Dusit Thani Manila Hotel
6.0
Czarin from Philippines
Family with teens
Premier Room
Stayed 1 night in August 2018
Above average”
I reserved a premiere room w/ bathtub but front desk told us that all premiere rooms w/ bathtubs were taken. Instead of upgrading us (which most hotels normally do), they downgraded our room. I had to ask what else they could offer before they gave us the club premiere room but w/ no club access, no fruit platter & they gave us the room w/ no bidet.
Reviewed August 28, 2018
6.4
Good
Rey from Philippines
Couple
Premier Twin
Stayed 1 night in August 2018
A little to major disappointments”
First it was clearly stated on my booking not to gave me a smoking room but to my surprised cigarette odor welcomes me in my room. Secondly, sheets has stains, I was allowed to transfer to other unit but it seems room inspection was not done properly since left side bed uvet covers has torn/holes, cobwebs on corners and connecting door has molds. I work in a hotel so I am particular o these measures. Hope this would create a more improved dusit thani more than I expected to be. By the way my room was 722 moved to 522.
Reviewed August 26, 2018
Dear Rey, Duly noted on the points given and we apologize for the inconvenience it may have caused you during your stay in the hotel. Your valuable comments is of the utmost importance to us and we promise to make sure we provide that 5-star service in every guests visit in Dusit Thani Manila. We look forward to welcoming you once more at Dusit Thani Manila. Kob Khun Krub, Stanley Lo, General Manager
Responded August 28, 2018
Dusit Thani Manila Hotel
5.6
Michelle from Philippines
Group
Premier Twin
Stayed 1 night in August 2018
Clean, Strategic Location. Mediocre Customer Service. Outdated.”
(+) Clean (+) Strategic Location (-) Mediocre Customer Service a) waiters/waitresses need to smile to their guests to make them feel welcome to dine in the restaurant. The waiters/waitresses I encountered during dinner looked like they are not happy with their jobs. b) dialled "0" for check out assistance. No answer. (-) Outdated
Reviewed August 25, 2018
Dear Michelle, Duly noted on the points given and we apologize for the inconvenience it may have caused you during your stay in the hotel. Your valuable comments is of the utmost importance to us and we promise to make sure we provide that 5-star service in every guests visit in Dusit Thani Manila. We look forward to welcoming you once more at Dusit Thani Manila. Kob Khun Krub, Stanley Lo, General Manager
Responded August 28, 2018
Dusit Thani Manila Hotel
9.6
Exceptional
Vanida from Thailand
Business traveler
Premier Room
Stayed 2 nights in August 2018
Brilliant hotel”
The staffs are nice and friendly. Hotel is very clean and beautiful.
Reviewed August 25, 2018
Dear Vanida, our guests should feel at home and after reading your comment, we think we did all right. Thank you for letting us know. We will forward this review to our staff to motivate them more to exceed expectations always. Kob Khun Krub, Stanley Lo, General Manager
Responded August 28, 2018
Dusit Thani Manila Hotel
8.8
Excellent
Gemma from Philippines
Family with young children
Premier Executive Suites
Stayed 2 nights in August 2018
Excellent”
Always a great coming back at Dusit Thani Neil Marin from housekeeping is doing a excelent job😊
Reviewed August 21, 2018
Dear Gemma, Thank you for taking the time to write us a review about your most recent stay in Dusit Thani Manila. We are delighted that you had so much fun during your stay. It also makes me glad to know that Mr. Neil Marin has exceeded your expectations by delivering the gracious hospitality the Dusit brand is known for. We hope to see you soon! Kob Khun Krub, Stanley Lo, General Manager
Responded August 22, 2018
Dusit Thani Manila Hotel
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