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Good6.7
Based on 139 reviews
Duta Hotel & Residence
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Swimming pool
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6.7 Good guest rating
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" location, clean, good staff"

kooMalaysia
Bathroom
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6.3 Good location
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6.3Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Separate living room

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Room choices
3 Bedroom Standard
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  • City view
  • 94 m²/1012 ft²
  • 2 single beds and 2 queen b...
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2 Bedroom Superior
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  • City view
  • 94 m²/1012 ft²
  • 2 single beds and 1 double ...
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3 Bedroom Deluxe
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  • City view
  • 94.76 m²/1020 ft²
  • 2 single beds and 1 queen b...
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2 Bedroom Standard
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  • City view
  • 94 m²/1012 ft²
  • 1 queen bed
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Nearest essentials

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
  • 16.0 km
  • Kuala Lumpur International Airport (KUL)
  • 47.9 km
Public transportation
  • KTM Train Station - Sentul
  • 1.2 km
  • Titiwangsa Monorail Station
  • 1.3 km
Hospital or clinic
  • Agasthiar Siddha Medical Centre
  • 330 m
Pharmacy
  • Watsons
  • 1.5 km
Convenience store
  • 7 Eleven
  • 220 m
Cash withdrawal
  • ATM
  • 400 m

More about Duta Hotel & Residence

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Verified guest reviews

Agoda Reviews (139)Booking.com Reviews (68)
Filter by guest type:
Cleanliness6.9
Facilities6.6
Location6.3
Room comfort and quality7.2
Service7.2
Value for money7.3
Provided by verified guests of Agoda
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Showing 133 verified guest comments
12345
9.6
MOHD from Malaysia
Family with teens
3 Bedroom Standard
Stayed 1 night in December 2016
Great 3 bedroom Appartment
Very value for money for big family. Clean n well equipped with appartment's amenities. But the location is quite far from tourist attractions. Need to hv a vehicle or take a taxi to get here. However, restaurants n convenient stores are available downstair.
Reviewed February 25, 2017
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8.0
koo from Malaysia
Family with young children
3 Bedroom Deluxe
Stayed 1 night in May 2016
location, clean, good staff
location, clean, good staff
Reviewed October 26, 2016
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4.0
mohd from Malaysia
Family with young children
3 Bedroom Standard
Stayed 2 nights in June 2016
not good for vacation stay
Master bedroom with broken bed and both bathroom had broken heater knob. No action taken after telling the office guy at level 16th. No carpet in the whole apartment and also no room service even after make a request. Very bad experience for my first try at apartment stay. Not recommend to anybody.
Reviewed June 07, 2016
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3.2
Jun from Singapore
Family with teens
3 Bedroom Standard
Stayed 1 night in April 2016
Worst 4 stars hotel stay ever! And to be honest, it should be only 3 stars maximum.
Just stay 2 days ago, luckily it was only for 2 days 1 night. Worst hotel stay ever, it is definitely not 4 stars and not a hotel, just a residential stay the most. Firstly, we were expecting it to be a hotel with its own building. Place was difficult to find as it was situated in a residential condo which was relatively far from KL. The only sign indicating to Duta "hotel" is a small banner which was not visible. It was also difficult to get to the "lobby" of Duta "hotel" to check in as it was just a residential unit in the condo. From the carpark, you have to take a lift down to the ground floor, get a access card from the condo management and take another separate lift in order to get to the 16th floor unit of Duta "hotel" to check in. What you see in the pictures are definitely untrue, the unit we go comes with mimimal home renovation at all, totally unlike the one shown in the pictures. Even for the deluxe room, when we saw it, it was also plainly furbished. Once we got into our residential unit, it was plain and different from the picture, there was no decors and there were only bare furnitures available in poor condition (eg seats without cushion). Place was home to many spiders and cob webs. There was no room service and toiletries provided were pathetic. Bedsheets were sandy and dusty such that we did not use 1 room due to that. The other room bedsheets were slightly dirty with mild yellow stains too. Took the superior room and it does not come with aircon for the sleeping rooms. Was shocked to see a 4 stars hotel that does not provide any aircon for the first time. There's aircon in the master bedroom and living room which was old and weak. The only good thing is that the place is spacious, residential-like and definitely not hotel-like. Will we go back again? Definitely not even if the price is even cheaper that what we paid for. Even at the price paid, it is definitely not worth it as the unit we got and the other units we saw looked en
Reviewed April 11, 2016
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8.0
NOOR from Malaysia
Family with young children
3 Bedroom Standard
Stayed 1 night in March 2016
Convenient access
Good & easy access to town,
Reviewed March 14, 2016
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6.0
John from Australia
Group
3 Bedroom Standard
Stayed 4 nights in February 2016
Spacious rooms in need of a spruce up.
We had a three bedroom apartment with lounge, dining room and kitchen. Plenty of space but needing a refurbishment. Very nice pool complex. Many cheap restaurants in building. TV only local channels. Not particularly close to rail stations - 15 minute walk or cheap taxi ride. Reasonably good value for money. Would go back again.
Reviewed February 13, 2016
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7.7
roslan from Malaysia
Family with young children
3 Bedroom Standard
Stayed 2 nights in December 2015
CAR PARK: Parking limited. Bays pre assigned.
(1) Security (2) cleaniness.
Reviewed December 19, 2015
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6.0
Ihsan from Malaysia
Family with young children
2 Bedroom Superior
Stayed 2 nights in December 2015
Affordable place to stay
Clean, comfort and spacious.
Reviewed December 08, 2015
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6.0
KAMAL from Malaysia
Family with teens
3 Bedroom Standard
Stayed 3 nights in July 2015
To upgrade housekeeping services
Spacious room, good security & parking lots.
I've stayed for 3 nights 4 days, there is'nt any housekeeping services being provided to upkeep the room with new towels or to replenish toiletries.
Reviewed August 04, 2015
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5.3
Maria from Malaysia
Group
3 Bedroom Standard
Stayed 1 night in July 2015
Dissapointing
Staff Friendliness
I book for the std room which cost about RM 290, but when we got there, the place was not as expected, so we have to upgrade to deluxe room which cost us additional RM 100. Total up to RM 390. The standard room was so scary, sofa was dirty with stain. We're disappointed. However, the staff is really friendly and help us to go through the process. After upgrade to deluxe, only know its as advertise. So we kinda feel like cheated. Should have put the pic as advertise.
Reviewed July 13, 2015
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