Great location and value for money”

Great rooms, no flaws in service and amazing location. Would definitely stay here again. Its very close to public transportation where The Grand Central Terminus is just 3 mins walk and close to most of the attractions If its your first time to NYC, you should stay here. Please bear in mind, if you've booked the hotel online, dont be shocked to be charged other fees while checking-out.

Convenient location and close proximity to Metro, Bus Terminal , Entertainment and Shopping areas.”

Front and Desk staff were helpful and friendly. Would recommend to our friends and like to stay at same hotel when we visit next. We could use the in-room safe with access code that was very handy to store our passport and valuables. All prime shows ,entertainments ,high rise buildings and monuments add to the access and conveniences to the reachable distance of Dylan hotel .

Decent and central”

I stayed in the hotel for 7 days with my toddlers. Though I would not consider this a family friendly hotel the hotel was clean, centrally located right in front of Grand Central and the staff were welcoming and king. The hotel was clean and neat and all that we really needed during the stay. They have a computer in the lobby and a great steakhouse downstairs. Would recommend this place especially for couples, travelers for work.

Exceptional”

Was great set up at the time. They were renovating at the time which was a bit noisy but obviously needed. Building has lots of history. Very cool place a block from Grand Central. Cannot beat that. Breakfast was really good too.

The Dylan is in a prime location to explore New York with Grand Central just around the corner. ”

We had bed and breakfast and room and bed were lovely clean and comfortable. Superb choice for breakfast and unlimited coffee. Staff were friendly and professional and the only hiccup was Sundays breakfast which started an hour later at 8.30 and there was insufficient staff to cope with many people wanting breakfast at the same time. Overall 8.5 out of 10.

Great location to get anywhere in NYC”

As described in the summary.

Value for money if on special ”

Excellent location for first time visitors to NYC! Rooms and bathroom were clean and well stock- no issues with heating either during winter. Room was not facing road so was very quiet. 4 stars only for staff because they forgot our wake-up call (luckily we were up way before the wake up call time) for our early morning flight despite having arranged one the night before.

Comfortable, friendly, brilliant location, dated ”

The location was brilliant for first time travellers to New York, the room was smaller and dated compared to photos, but the location, friendliness of staff, compensated for this. Would recommend and stay again.

Great location, comfortable stay!”

Really loved our visit here from check in to check out. Lovely staff, clean room, great location! Tons of restaurants/food nearby. Easy to get on the subway. Walking distance to a lot of touristy spots. Loved it

Excellent”

The Dylan Hotel is in such a brilliant location not much more than a 15mins walk to any of the main attractions. Our room was cleaned to a high standard as was all of the communal areas. The staff were very helpful & pleasant to speak to.

BEST hotel in New York for the price!!! ”

It may not be The Plaza, but it is still one of the BEST hotels in NYC. Beyond incredible location, we walked everywhere and only rarely caught Ubers. Hotel staff are so helpful and you feel so safe in this hotel. Stayed here for 11 nights!!! Didn’t want to leave. We have now gone to another hotel (a little cheaper) and we regret not staying at Dylan Hotel for the entire time. The furniture is a bit daggy but the bed is so comfortable, bathroom is very clean and TV is massive. Windows are double glazed so room gets warm quickly and stays warm. Also no sound from street. Cannot recommend enough. Free internet, no catches and great housekeeping service. Do yourself a favour and stay here!!!

Excellent Hotel”

Perfectly located hotel in Midtown of NYC. The hotel was exceptionally clean and King Size room I had was very neatly maintained and clean and once I had a problem with shower, it was repaired in the middle of the night in a few minutes after I reported the damage. As a single person traveling with a two friends who stayed in different locations, I felt that they were always welcome to drop by, that me and my belongings are safe. Enjoyed natural kindness and professionalism of staff I had opportunity to meet. Those are Randy, Cashawna, Nelson, Jose.... and few other more I managed to forget their names. The hotel has a personal touch and communication with its guests is very nice, friendly. I cannot say that something stood off for me. I got all what was necessary during my nine days staying at hotel Dylan and would recommend it to people who want to explore NYC by foot, business people for shorter stays than mine, all those who like to be in the middle of this vibrant city.

Great Hotel, Great Location”

The Dylan is excellently located for visiting major sites in NYC. The rooms include in-room coffee, fridges, and there is ice and microwave available. Staff is friendly and helpful. I would definitely stay at the Dylan again, and recommend it to anyone visiting NYC.

A+ for location & value, rooms could be updated”

Can't beat the location and good value for money, however, once you're beyond the well-designed common areas and into your room, you can't help but notice the worn carpeting and patchy lighting setup using various extension chords and wires taped together.

good midtown location ”

the stay was okay. hotel was a bit dirty. i would have appreciated a cleaner room. but i was hardly in the room. the benjamin steakhouse is definitely worth trying. ordering room service gets you discounted prices. it was one of the best steaks i've had.

Nobody can explain how we got a price this low”

Traveling as a family of four, we booked a room at the Dylan about a week in advance. The price per room per night compares pretty well with a hotel on same block It's hard to imagine a more convenient location in NYC (one short block from Grand Central, but on a quiet street; airport shuttle buses stop very near the hotel). Service was attentive, reception staff spoke several languages. Buffet breakfast was good ($18, not expensive for NYC). Of course the rooms are small, because it's New York. So why was it so cheap, and still available (the week before Christmas)? There was renovation going on in the hotel, and that may be the reason for the very reasonable price. But we weren't disturbed.

Great location but small rooms”

Great location of the hotel as it was just 2min away from grand central and near Time Square, you can walk few blocks and you can go shopping at 5th ave. It's few sub away from central park as well. The Hotel has quite small rooms but clean and they have friendly staff there as well. Will definitely book there again when go back to NY.

Very nice and friendly staff. Perfect location.”

This hotel was just perfect located for our stay in town. Close to transportation, and also walking distance to Times Square. Can recomend this hotel for people who just need a quiet and friendly hotel for the weekend.

Great Location and Helpful Staff”

we chose to stay somewhere near grand central as it is within walking distance from time square, empire state building, bryant park, 5th and 6th avenue etc. hotel dylan is minutes to grand central and bryant park. there were lots of eateries around the area and security is good. the nyc transporter which goes to and from the airports also stops very near to hotel dylan (usd15.50 per pax one way). the only problem is taxi drivers do not seem familiar with this hotel, but it was usually not a problem if you tell the driver the exact address. the hotel is clean and the rooms are of reasonable sizes. no bed bugs in this one for sure. if we were to visit nyc again, we will definitely stay with hotel dylan.

Manager was horrible after issues. Told me multiple times I was wrong... hmmm”

Arrived and was placed in a queen room when I had prepaid for King. There was a large “spray” of what appeared to be semen on the floor and curtain. Called and they sent a guy to clean it. It was gone.... told them about queen vs king, gave me a new room which wreaked of cigarettes. Stayed in queen room for night to talk to manager in morning. Manager came at 11 w/ housekeeping manager, told me they were aware of stain and i was wrong it wasn’t semen and they couldn’t get it out. The guy the night prior got it out in 5 mins and left (he was awesome). Then said they would COMP me 50% of room for the night and move us to king room later as it opened. Packed and went out in the city after telling manager there were things in fridge and hanging. He said “no problem we’ll get it to the new room. Got to new room, $100 worth of alcohol from fridge missing. Called and spoke to manager next day. He told me there never was anything in my fridge... and he personally checked... HORRIBLE Manager!