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East Asia Royale Hotel

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Very good7.3
Based on 111 reviews
93% would recommend to a friend
East Asia Royale Hotel
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7.9 Very good location
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7.9Location
  • 700 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

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Room choices
Standard
...
  • 20 m²
  • Non-smoking
  • 2 double beds
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Superior
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  • 25 m²
  • Non-smoking
  • 1 double bed
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Suite with breakfast**
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    Deluxe with breakfast**
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      Verified guest reviews

      Agoda Reviews (111)

      5.1

      Filter by guest type:
      Very good
      • Cleanliness 7.2
      • Facilities 6.8
      • Location 7.9
      • Room comfort and quality 7.0
      • Service 7.5
      • Value for money 7.2
      Very good
      • Cleanliness 7.0
      • Facilities 6.6
      • Location 7.8
      • Room comfort and quality 6.6
      • Service 7.4
      • Value for money 7.1
      Very good
      • Cleanliness 7.2
      • Facilities 7.3
      • Location 7.9
      • Room comfort and quality 7.4
      • Service 7.5
      • Value for money 7.3
      Very good
      • Cleanliness 7.3
      • Facilities 6.7
      • Location 8.1
      • Room comfort and quality 6.9
      • Service 7.5
      • Value for money 6.7
      Very good
      • Cleanliness 8.0
      • Facilities 6.0
      • Location 8.0
      • Service 10.0
      • Value for money 8.0
      Very good
      • Cleanliness 7.7
      • Location 8.3
      • Room comfort and quality 8.0
      • Service 7.7
      • Value for money 7.1
      • Cleanliness 6.0
      • Location 7.0
      • Room comfort and quality 6.0
      • Service 6.0
      • Value for money 7.0
      Provided by verified guests of Agoda
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      8.8
      Marc from United States
      Business traveler
      Standard
      Stayed 6 nights in July 2017
      Back 4 more”
      I was unhappy on my first stay " read previous review" but the excellent staff made it so I was willing to try again. Though the room had a bit less in the way of a fridge or microwave it was comfortable except for 1 rather large visitor a hissing CR which by nature are outside and enter through exhaust pipes. The food was good and any issues with temp were alleviated by the staff rapidly.my bed was far far far far far far far more comfortable which didn't take musch. Overall the staff were top notch wonderful people willing to please thank you all salamat
      Reviewed July 28, 2017
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      5.6
      RUDOLF from Austria
      Couple
      Superior
      Stayed 1 night in February 2017
      Old place ”
      Property kinda dated
      Reviewed February 15, 2017
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      9.6
      Marc from United States
      Business traveler
      Standard
      Stayed 10 nights in November 2016
      Everything was perfect exxcept 1 very important thing!”
      From the staff to breakfast and daily room make ups everything was more than a normal traveler can ask for but this traveler works as well and need sleep when it is time to " well sleep" The mattress was basically a recycling of sand stone from the cement factory it was horrendous I couldn't sleep and when I did I woke to pain I presented the problem 14 times and 3 nights before I departed the staff added a mattress cover little better but no cure I actually almost bough one which is stupid. Well enough of the bad the malls are walking distance security is excellent and the food though sometimes cold for some reason the portable heat is not used under the warmers the staff will heat whatever you want no problems and the service all around was great except as I said the mattress. I probably can not stay again my sleep is to important but please check it out I am sure all the good overwhelms the 1 bad thing for me and maybe that was my bad luck of the draw I just wont risk that draw again.
      Reviewed December 02, 2016
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      8.0
      Sophia from Philippines
      Business traveler
      Standard
      Stayed 3 nights in November 2016
      Room on 5th flr is better than in 2nd flr”
      Location is good. We checked-in late and they gave us standard room on the 2nd flr, beside the fire exit and function room. Some noise from the function room reached our room. Room is clean and spacious, but no refrigerator. Wifi is ok, just average. One key card per room only. Buffet breakfast is adequate. Staff are accommodating. We requested to be transferred to 5th flr on our 3rd night and they gave it. Room there is better, looks new overall. Good view too
      Reviewed November 12, 2016
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      6.8
      francis from Philippines
      Solo traveler
      Standard
      Stayed 2 nights in September 2016
      royale experience”
      revise their breakfast choices
      Reviewed October 03, 2016
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      3.6
      fanel from United States
      Couple
      Superior
      Stayed 4 nights in September 2016
      CEO ”
      The room have cockroaches ,my girlfriend killed a big one in the bathroom ,breakfast was awful the same thing every day including cold eggs ,i booked a king size bed and i was given a matromonial bed ,i was upgraded to a king size bed and i was charged 3,ooo pesos more when i already pay for it ,i will not book this hotel again
      Reviewed September 30, 2016
      1 traveler found this review helpful. Did you? |
      8.0
      DONALD from Philippines
      Business traveler
      Standard
      Stayed 1 night in February 2016
      ONE OF THE BEST HOTEL IN GENERAL SANTOS”
      THE HOTEL IS LOCATED WITHIN THE CITY PROPER OF GENERAL SANTOS CITY, WITH QUICK ACCESS TO MAJOR SHOPPING MALLS AND ATTRACTION CENTERS IN THE CITY. THE STAFF ARE FRIENDLY, AND WELL ABLE TO COMMUNICATE IN LOCAL AND INTERNATIONAL LANGUAGES. IT IS GENERALLY CLEAN, AND GOOD VALUE FOR MONEY.
      Reviewed September 24, 2016
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      8.4
      Regina from Philippines
      Solo traveler
      Standard
      Stayed 2 nights in July 2016
      Re”
      The food was good, and staff were all professional and friendly.
      Reviewed July 21, 2016
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      8.4
      Reynaldo from United States
      Business traveler
      Standard
      Stayed 6 nights in June 2016
      My Review”
      My stay at this hotel was enjoyable. The staff was professional and accommodating. I was not used to the type of breakfast foods that were served but some of the foods were a bit salty and the juice drinks super sweet. The facility was old but well kept. I would stay here again on my next trip to General Santos.
      Reviewed June 30, 2016
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      10.0
      Douglas from United States
      Couple
      Superior
      Stayed 10 nights in May 2016
      Excellent Hotel, service and staff”
      I really enjoyed staying at the Asia Royale Hotel. I had selected a superior room but they gave me a premier room. The bed was comfortable, the air conditioning worked great and the shower was large. The staff was friendly and always polite. The breakfast buffet was the only thing lacking as the food was cold if you got there after 8:30 and was the same old thing, rice, tuna, bacon, and chicken adobe but not all of these on the same day. They did have a cook making omelets. They had a shuttle that took me to the airport so that was convenient. I will stay here again.
      Reviewed May 31, 2016
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      East Asia Royale Hotel
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