Excellent 8.4
Based on 1185 reviews

Recent customer comments

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based on 1185 reviews
  • Cleanliness 9.0
  • Facilities 8.3
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for money 8.0
  • Food/Dining 7.7
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Mladen from United Kingdom
Business travelers
Urban View
Stayed 3 nights in August 2013
Enjoyed my stay
Great rooms, Fantastic breakfast, Beautiful view
Reviewed September 19, 2013

Dane from United States
Families with older children
Urban View
Stayed 4 nights in September 2013
Very pleased with the hotel, staff and room.
Room, gym and location
Excellent! Beautiful decor, room was large, comfortable, technologically up-to-date and very business friendly. Staff was very friendly and on top of every question/request.
Reviewed September 19, 2013

Ricky from Macau
Families with young children
Urban View
Stayed 1 night in September 2013
Excellent Location
Location, Stylish Design and Transportation
Very good in location and it is very close to the Taikoo MTR station. If you likes shopping, East Hotel would be an excellent choice since it is just located in one of the best shopping mall in Hong Kong. There are a lot of choices in dining nearby - from very economic one to very luxurious one.
Reviewed September 18, 2013

NG from Hong Kong
Solo travelers
Harbour View
Stayed 1 night in August 2013
Excellent hotel, great location, reasonable price
Greate location, reasonable price, next to big shopping centre
The location is excellent, all transportation including bus, taxi, MTR, minibus, tram can be access in 10 mins walk. The MTR station entrance and a big shopping mall, Taikoo Plaza is just next to the hotel. Only two things could be improved. They are: 1) check-in time took a bit longer than expected 2) cannot find the temperature control in the room, sometimes too hot and sometimes too cold
Reviewed September 11, 2013

Chun from Hong Kong
Harbour View
Stayed 1 night in September 2013
Not so comfortable
Location, Restaurants / Malls around, Sugar Bar
- Unfriendly staff - Could not request for a late check-out even if the bookings are not full - Lifts are slow - Mechanical curtains that took time (and pretty hard) to roll up and down - No hair dryer - Room is well designed but not so comfortable in use
Reviewed September 11, 2013

Jeremy from United Kingdom
Harbour View
Stayed 2 nights in October 2012
Thank you for enjoyable stay
Location. Buffet Collection.
We were on honeymoon back then, it was pleasant stay at East. Booked hotel with harbor view, and its worth-ed it. Business center available, very nice breakfast with enough option for your appetize and the restaurant is well design, glass rooftop with Hong Kong sky view, really close to mtr station, ( And the MTR is disable/ stroller friendly, cos the have lift on the left side before the stairs) The bathroom is nice but small, separated between toilet and wash-room We do really enjoy the amenities, nice choice. Tho we do have a problem with the safety box, as it was stuck and we couldn't get our stuff out of the safety box when we need it, and it turned out they have to change the safety box. But after all, everything is delightful. nice service too. Thank you East Stayed October 2012, traveled as a couple
Reviewed September 10, 2013

evelyn from Indonesia
Urban View
Stayed 2 nights in August 2013
nice surprise
free wifi, good location, great room
I stayed there for 2 days. The hotel is new and very clean. It's also next to the mrt station, you can see the mrt entrance from the lobby. the hotel has free wifi. nice room. The open bar at the highest floor was spectacular. It was a nice surprise. will definitely go back.
Reviewed September 07, 2013

cheng from United States
Harbour View
Stayed 1 night in August 2013
very closed to shopping malls and nice restaurants
good service, nice decoration and very stylish
The only disappointed thing is the room I booked is supposed to be harbour view but turns out only city view.
Reviewed September 05, 2013

Ka from Hong Kong
Harbour View
Stayed 1 night in August 2013
Excellent Sea View
nice location
everything is fine, only the bathroom is too small, shower room & toilet too close to each other
Reviewed September 05, 2013

Johan from Indonesia
Solo travelers
Urban View
Stayed 2 nights in August 2013
Amazing time @ Hongkong
Friendly staff, Niice shower place, very fast internet
We had amazing time stayed in East Hotel. Looking forward for next journey to Hongkong
Reviewed September 02, 2013


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