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8.8

Excellent
/10
(824 reviews)See what guests said
Housekeeping23
Breakfast6
Children's activities3
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Pasaraya Ramani (RS SUPERSTORE SDN BHD)

40 m

Chinatown

70 m

Wonderfood Museum Penang

90 m

Tamilarasii Mini Market

90 m

Pinang Peranakan Mansion

110 m

Popular landmarks
Khoo Kongsi

460 m

Armenian Street

490 m

Chew's Jetty

580 m

Penang Fort Cornwallis

740 m

Cheong Fatt Tze - The Blue Mansion

790 m

Closest landmarks
Green River

70 m

OCBC Bank

90 m

RHB Bank @ Georgetown

90 m

Consulate of the People's Republic of Bangladesh

170 m

The Pearl

180 m

East Indies Mansion

"Lovely Colonial Chinese shop house."

Owen - March 12, 2020
Bedroom East Indies Mansion
 East Indies Mansion
Lobby East Indies Mansion
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Newly renovated

East Indies Mansion

No.25, Lebuh China ( World Heritage Zone), Georgetown, Penang, Malaysia, 10200 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 350 meters to public transportation

  • Airport transfer

  • Located in heart of Penang

  • Free Wi-Fi in all rooms!

  • Air conditioning

Value for money8.6
Distance to city center1.5 km
Location rating8.9
Nearest airportPenang International Airport (PEN)
Distance to airport15.3 km

Rooms available at East Indies Mansion

Excellent
Room comfort & quality

8.6

Cinnamon 1&2
...
  • Room size: 59 m²/635 ft²
  • 2 bathrooms
  • 1 single bed and 1 queen be...
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Suite
...
  • Room size: 60 m²/646 ft²
  • Courtyard view
  • 1 queen bed and 1 single be...
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Deluxe Triple Rooms
...
  • Room size: 50 m²/538 ft²
  • Courtyard view
  • 1 king bed and 1 single bed
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Anistar 2
...
  • Room size: 51 m²/549 ft²
  • Outdoor view
  • 1 single bed and 1 queen be...
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Clove 1
...
  • Room size: 51 m²/549 ft²
  • Garden view
  • 1 queen bed & 1 futon
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Deluxe Triple Room
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 single bed and 1 king bed
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Anistar 3
...
  • Room size: 51 m²/549 ft²
  • Outdoor view
  • 1 single bed and 1 queen be...
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Nutmeg King Suite
...
  • Room size: 30 m²/323 ft²
  • Courtyard view
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Nutmeg Standard Suite
...
  • Room size: 20 m²/215 ft²
  • No Windows view
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Clove Double Room with External Bathroom
...
  • Room size: 40 m²/431 ft²
  • Garden view
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Frequently asked questions

What time is check-in and check-out at East Indies Mansion?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to East Indies Mansion?

East Indies Mansion is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 60 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange taxi service.

Is breakfast offered at East Indies Mansion?

Adults can enjoy breakfast offered with an additional charge of 32 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at East Indies Mansion?

East Indies Mansion does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to East Indies Mansion?

The closest train, metro, or bus station to East Indies Mansion is Pengkalan Raja Tun Uda Bus Terminal, 370 m away.

What restaurants are nearby East Indies Mansion?

Restaurants including Golden Pearl Cafe, Hui Sin Vegetarian Restaurant and Gold Choice Lifestyle Cafe are popular in East Indies Mansion’s neighborhood which is known as Georgetown.

What popular shopping places are close to East Indies Mansion?

Shopping options in East Indies Mansion’s Georgetown neighborhood include Prangin Mall, 1st Avenue Mall and Penang Amazing World Studios.

What are popular attractions near East Indies Mansion?

Guests at East Indies Mansion can easily visit Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi located in the Georgetown area.

What popular natural sightseeing spots are close to East Indies Mansion?

East Indies Mansion’s nearby natural sights include Depoh Kerajaan Pulau Pinang and Bukit Olivia located in the same Georgetown area.

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Explore the neighborhood

What people love about East Indies Mansion

  • 10

    Exceptional

    "Lovely Colonial Chinese shop house."

    Owen

    |

    March 12, 2020

  • 10

    Exceptional
    Staff 

    "Modify to a lovely Boutique Hotel with a very attentive staff."

    Owen

    |

    March 12, 2020

  • 10

    Exceptional

    "The house it’s full of historical memories and beautifully restored."

    Lynda

    |

    February 9, 2020

Property ranking|Compared to 2,198 Penang properties
See all rankings
Room comfort score
8.6/10
Service score
9/10
Room size
53 sqm.
Value for money score
8.6/10
Better than
98
%
of Penang properties
Better than
95
%
of Penang properties
Bigger than
95
%
of Penang properties
Better than
93
%
of Penang properties
Overall rating:

8.8

Excellent
824 reviews
Cleanliness
8.6
Facilities
7.8
Location
8.9
Read all reviews >
What travelers say they love:
Our room was very large for three people and we liked the up...
Tobias from United States
Family with older children
More about East Indies Mansion

More about East Indies Mansion

East Indies Mansion

See the best of Penang with a stay at East Indies Mansion, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Penang is easy with a stay at East Indies Mansion, just 110 m from Pinang Peranakan Mansion.
The range of services provided by East Indies Mansion ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Penang.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out and luggage storage. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at East Indies Mansion are fitted with all the amenities travelers need. The hotel provides air conditioning in some rooms for the benefit of guests. The multiple room layout options at East Indies Mansion include rooms with separate living room and balcony or terrace. The hotel also provides guests with a coffee or tea maker, bottled water, instant coffee and instant tea in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

East Indies Mansion promises you a fun-packed holiday with a variety of activities and facilities. Have some relaxing fun with family and friends at the library.


Around the property

Take some time to explore Penang. Your exploration of the surroundings of East Indies Mansion begins with a visit to Chew's Jetty only 570 m away. One of the city's most iconic and famous buildings is Cheong Fatt Tze - The Blue Mansion, located 780 m away.


Reasons to stay here

This hotel's food and dining score higher than 98% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 97% of accommodations in the city.
This hotel stands out for its staff and service, scoring higher than 94% of the city's accommodation.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Housekeeping

23 mentions

Breakfast

13 mentions

Internet

9 mentions

Car Park

7 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay
  • Tamil

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Game room
  • Garden
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment

Dining, drinking, and snacking

  • Fruits/snacks

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Laundry service
  • Library
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [on-site]
  • Taxi service
Food and dining
Breakfast options
  • American
  • Asian
  • Gluten-free
Location
No.25, Lebuh China ( World Heritage Zone), Georgetown, Penang, Malaysia, 10200
Excellent
Location

8.9

Airports

  • Penang International Airport (PEN)
    15.3 km 25 min drive
  • Sultan Abdul Halim Airport (AOR)
    86.9 km

Public transportation

  • Pengkalan Raja Tun Uda Bus Terminal
    370 m
  • Komtar Bus Terminal
    1.1 km

Hospital or clinic

  • Green River
    70 m

Shopping

  • Gurney Plaza
    4.1 km

Convenience store

  • 7 Eleven
    250 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Pinang Peranakan Mansion
    110 m
  • Khoo Kongsi
    460 m
  • Armenian Street
    490 m
  • Chew's Jetty
    580 m
  • Penang Fort Cornwallis
    740 m
  • Cheong Fatt Tze - The Blue Mansion
    790 m
  • Kek Lok Si Temple
    7.7 km
  • Batu Ferringhi Beach
    12.2 km
  • Entopia
    14.2 km
  • Escape Theme Park
    14.3 km

Nearby landmarks

  • Pasaraya Ramani (RS SUPERSTORE SDN BHD)
    40 m
  • Green River
    70 m
  • Chinatown
    70 m
  • OCBC Bank
    90 m
  • RHB Bank @ Georgetown
    90 m
  • Wonderfood Museum Penang
    90 m
  • Tamilarasii Mini Market
    90 m
  • Pinang Peranakan Mansion
    110 m
  • Mohamed Meera Sahib
    120 m
  • Penang Heritage Trust
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Reception is open from 09:00 AM to 08:00 PM. Guests arriving outside these hours are requested to contact the property directly prior to arrival so alternative arrangements can be made.
  • The property requires a refundable security deposit of 200 MYR upon check-in.
  • Pets are only allowed in standard and deluxe rooms only.
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until21:00
  • Check-out from08:00
  • Check-out until12:00
  • Reception open until22:00

Getting around

  • Airport transfer fee60 MYR
  • Distance from city center1.5 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)32 MYR
  • Daily Internet/Wi-Fi fee0 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors2
  • Number of restaurants0
  • Number of rooms 10
  • Room voltage240
  • Year property opened1786
  • Most recent renovation2022

Parking

  • Daily parking fee12 MYR

Reviews of East Indies Mansion from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.6
Facilities7.8
Location8.9
Room comfort and quality8.6
Service9.0
Value for money8.6
High score for Penang
Rating
9+ Exceptional (192)
8-9 Excellent (79)
7-8 Very Good (67)
6-7 Good (20)
<6 Below Expectation (35)
Time of the year
Mar - May (114)
Jun - Aug (82)
Sep - Nov (84)
Dec - Feb (113)
All guests (537)
All room types
All languages

Show reviews that mention 

Showing 393 verified guest comments
12345
10.0
Exceptional
Lynda from Australia
Couple
Loft Suite
Stayed 4 nights in February 2020

Fantastic place to stay”

East Indies Mansion is a very special place. The house it’s full of historical memories and beautifully restored. We are staying in Clove room 1 which is very spacious and full of character. The location is excellent close to all waterfront, street art, amazing restaurants and historical sites. The hotel is very clean and has an excellent breakfast. The staff are amongst the best I have ever experienced with our many travels throughout Asia. I would like to make special mention for the amazing friendly and helpful service of Sandra she is so helpful, kind and knowledgable explaining many details of the facilities, traditions and history of Penang and Georgetown. I can’t thank her enough for her service. All the other staff have also been excellent and helpful. I would recommend East Indies Mansion to everyone visiting Georgetown who would like to experience an amazing part of Malaysian tradition.

Reviewed February 09, 2020

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Dear Lynda, Thank you very much of spending your precious time to write a review during your experience stay at East Indies Mansion! We are delighted that you enjoy your wonderful stay in the mansion. The decorations in the mansion reflects stories from many years ago and the mansion itself is listed under the UNESCO heritage site. Thank you for outlining the location which is situated at the hub at Georgetown, Little India. Surrounded by the Heritage, Street Art, Restaurant, and transportation. Thank you for outlining of our delightful breakfast. Our team always work hard to give a excellent services and to ensure that our beloved guest staying just like home away from home. We thank you once again and look forward to welcoming you to the mansion once again! Best Wishes, Eim Team

Responded March 07, 2020
East Indies Mansion
9.7
Exceptional
Laura from Australia
Group
Stayed 3 nights in February 2015

Unrivalled service, location and charm”

The staff, the location and the atmosphere

I booked at East Indies Mansion hoping for the charm of a traditional Penang-Chinese merchant house. What I got was that and oh so much more. Nestled right in the middle of Little India you are literally on the doorstep of the best Georgetown has to offer. Just around the corner from the ferry and bus quays you can easily get around the island, if the delights of the old town are not enough. The house itself is immaculate, right down to the fresh cucumber water and delicious iced tea the wondrous Jess and Rajid serve you on arrival. The rooms are large and refreshing, with stunning original features but with all the necessary mod cons (including the all-important air conditioner). With gorgeous lounge chairs and an open communal kitchen out the back, you can really enjoy this heritage building at all times of day. They also offer great massage and laundry services for the weary traveller! However the best part of this hotel, hands-down, no contest, were the amazing staff. Jess was a constant source of information, as well as a consistently bright and positive welcome home. Anything you needed, any question you needed answered, Jess was there with a warm smile, usually with something you didn't even know you needed, like a cool drink! If you are really lucky he might even give you a song off his guitar! I would 100% stay here again, and would recommend to stay nowhere but East Indies. I can't even stress, or put accurately into words how we were enraptured by this charming house and the amazing staff, always smiling, helpful and who went above and beyond for their guests.

Reviewed February 10, 2015

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10.0
Exceptional
Colin from Australia
Solo traveler
Stayed 1 night in February 2016

A very special hotel.”

After spending one night in this hotel, I decided to change my travel plans to spend more time here and ended up spending six nights. The building itself has been exquisitely designed and renovated. My room (one of only seven in this small boutique hotel) was huge, far beyond my expectations, and beautifully appointed with lovely art work hanging on the walls. Great value for money. There are two beautifully landscaped courtyard gardens within the hotel where guests can sit and relax during the heat of the day. As wonderful as the building and facilities are, it was the staff that really made my stay here the fantastic experience it was. There are six staff members: Fadzrin, Sonny Jessie, Beth, Rashid and manager Linda. Not only did they each perform their duties professionally, but they each did so in a way that allowed their own wonderful personalities to shine. The owner has put together a wonderful team of genuinely lovely individuals, each and every one. I am a big fan of Georgetown, it brings a number of different aspects of the "real" Asia together in a single city and I will return in the next year or so. I couldn't imagine finding a hotel that would enhance my stay the way that East Indies Mansion did during my recent stay. Simply wonderful!

Reviewed February 13, 2016

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10.0
Exceptional
Vidur from India
Group
Stayed 4 nights in January 2015

The pearl of Georgetown”

Homely, warm, tranquil

Absolutely fantastic place to stay - can't recommend it enough. Jesse (manager) and his team are super warm, friendly and really go out of their way to make everyone feel at home. We had many long family conversations sipping cups of Green Tea in an open courtyard, hearing Georgetown's sounds and the beautiful bamboo trees lurking at our sides. I can't recommend this place enough - it has an old world, historic feel to it. Very clean, safe and central to everything in Georgetown including the ferry terminal and the bus terminal to get access to the other parts of Penang island. I hope this place stays undiscovered and maintains its old-world charm without becoming commercialized. I know I will come back here. East Indies Mansion really won my heart and soul.

Reviewed January 19, 2015

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10.0
Exceptional
Kevin from Australia
Family with teens
Stayed 3 nights in July 2014

Excellent location, best staff ever, a haven. ”

Attentive staff with personalised and professional service, particularly prompt response to requests. We felt truly pampered. Beautiful mansion is like a home. Breakfasts fresh and delicious.

Best ever! So lucky to have stayed here. Worth every cent and would like to highly recommend it to all travellers to Penang. So do yourselves a favour and book in now. We also stayed at a far more expensive resort in Penang which paled in significance in every way possible compared to the East Indies Mansion. Entering the incredibly restored East Indies Mansion is like stepping back in time to the early days of Penang. And the staff are the most amazing we have ever come across in our international travels.

Reviewed July 18, 2014

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9.7
Exceptional
Rosalind from Singapore
Couple
Stayed 2 nights in February 2015

A "Home" in Penang”

Cozy, Welcoming and Warm Staffs, Good Location

My 2 nights stay in East Indies Mansion was a wonderful one. We were warmly welcomed by the staffs and he clearly explained the details to us and also remind us to make ourselves at home. We were always been served with a glass of ice water after we came back from our tour in Penang. Thank you so much for the attentiveness. Being a heritage building, you can find nice, vintage decoration everywhere around the hotel. Our room was situated at level one near the breakfast area, though can be slightly a bit noisy, but it's not a problem for us. The bed was comfortable and the lighting is alright. Please bear in mind that there is no tv in all room, the wifi in my room is not really strong, but once you are in the lobby, its alright. I think it's a great retreat from all the technologies gadgets... The location is good, walking distance to the Jetty where you can find the bus terminal. I will definitely stay there again.

Reviewed March 03, 2015

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9.6
Exceptional
Ervin from Malaysia
Couple
Stayed 1 night in October 2016

Would love to stay here again!”

East Indies Mansion is definitely a charming place to stay in Penang. It has more than 200 years of history, even though we have to walk gently and talk softly in the premises because of its weak noise isolation from the original wooden structure, but this place would surely surprise you with its tranquility & beautiful decoration. I didn't expect to have such big nice suite by paying such little money, and not to mentioned that the room was really clean & tidy even though this is a very old building. Staffs are friendly as well, besides you only have to pay RM50 for deposit when checking in, but not RM200 as what other comments stated previously. The only bad thing is, this place is really happening and it's very hard to get yourself a parking during daytime.

Reviewed October 21, 2016

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9.3
Exceptional
Venkatakrishnan from Singapore
Family with young children
Stayed 2 nights in September 2015

Heritage hotel in the heart of Georgetown”

240 year old mansion, super staff

We enjoyed our stay. The staff was great led by Jess, who was super friendly. Quaint, imposing, historical mansion converted into a hotel with seven guest rooms. Classic architectural design from India style homes with open courtyards (aangan). We took the family suite with a large, high ceiling living room, master bedroom that is larger than most regular hotel rooms and a loft that had a double bed for the kids. Well furnished, superbly maintained, it is rare to get to live in a mansion like this. Staff is quite friendly, location is great and was a great and welcome change from living in a regular hotel. Keep it up East Indies Mansion.

Reviewed September 30, 2015

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10.0
Exceptional
Claudio from Italy
Couple
Stayed 1 night in November 2015

It is difficult to find better...”

Staff, Breakfast, Location

Let's begin with the cons: if you're planning to stay here and then to go somewhere else, be ready to be disappointed! The quality of the service, the excellent location, the very delicious breakfast, will be difficult, or impossible, to be found on other places all around Malaysia. We planned to stay here for just one dayt, but then we decided to spend 4 nights. I do not like to give very high rates, but I must compare East Indies Mansion with all the other places we've been during our great month in Malaysia and, simply, there's no compare! The rooms are cozy, romantic and very quiet. The kindness of all the staff is just amazing, all the time. Everybody is always there to offer a great tea during the day, for suggestions on places to visit around George Town, or to plan your next destination. Location is just perfect, in the middle of Little India, very close to Chinatown. Breakfast is unforgettable, with few choices, all very good, served in a nice and relaxing inside garden. What else to say? I hope you'll have the chance to stay there. If you think the price is not too cheap, be ready to be amazed by the value!

Reviewed December 09, 2015

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8.7
Excellent
Rachel from United States
Couple
Stayed 2 nights in February 2014

Beautifully renovated with lots of character!”

Great garden, comfortable room, in the heart of the city

Staying at the East Indies Mansion was wonderful and I would have been happy to move in permanently! We stayed in the downstairs room, spacious and quiet (we mostly had the entire hotel to ourselves). The rest of the rooms are beautiful and for larger groups. The entire hotel is open aired, in true Malaysian style, with a garden in the middle where you can sit and escape the afternoon heat. There isn't a large staff or anyone on duty during the night, so you are given a key that lets you in and out of they hotel. Breakfast is prepared and left in the kitchen for you each morning, rice, a side dish of noodles, and fruit. All very nice. It is centrally located to most places of interest and you are never far from a restaurant. It was a very relaxing, boutique hotel which made our stay in Georgetown lovely!

Reviewed May 25, 2014

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9.7
Exceptional
JUI-HSIA from Taiwan
Solo traveler
Stayed 2 nights in January 2015

Weekend escape from big city ”

Historic building Friendly staff cozy room

When I follow the map found the location of East Indies Mansion, the Chinese old style building catch my eye and I know I will like it I was too early to check in, but the staff still welcome me and gave me a map (take a walk around first ) and also help me to keep my luggage first I was fall in love with this Nyonya culture Madssion and feels like you are in some one's private house instead a hotel If you have a chance to visit Penang, please stay this awesome place to experience the Penang culture :)))

Reviewed January 09, 2015

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9.3
Exceptional
Yury from Russia
Couple
Stayed 4 nights in March 2014

Quiet mornings in an authentic shophouse-hotel”

Great location, authentic interior, clean and spacious rooms

East Indies Mansion is a small and somewhat hidden hotel in the heart of Georgetown. It is located on a quiet China Street, within walking distance of Chulia Street bars and famous Georgetown mural sites. The building is a recently renovated shophouse, very spacious and well decorated inside. I really liked their interior garden. Very friendly staff, decent breakfasts and wi-fi.

Reviewed March 18, 2014

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9.7
Exceptional
Piyolos from Thailand
Couple
Stayed 2 nights in July 2014

Before make booking, check if film shooting is on!”

Location, Design, Staff

The room, the interior design, the staff, the location are fantastic. We love East Indies Mansion at the first sight. Staff are super helpful and friendly. Our first day was wonderful. Then came a big film crew arriving on the second day of our stay. They moved things around, we got asked if they could move some furniture into our room!!!. The shooting start early in the morning on the next day, when we came down for breakfast, we had to wait for the signal from the film crew to quickly and quietly walk across to the dinning area. The garden area was blocked for the film crew. At the check out, there was a film crew standing next to the reception. His job was the keep all activities at the reception quiet!!

Reviewed August 04, 2014

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8.4
Excellent
Vicknesh from Singapore
Solo traveler
Stayed 3 nights in October 2019

Clean room and spacious”

Room was very clean upon check in. Aircon was very cool, quiet place to sleep at night. No mosqutioes at all for 3 nights . Security was good, they use wireless remote for in house guest on the front door entrance. Cons : it was raining very heavily, I came home at night and saw the room roof was leaking with yellowish water and dripping on the room floor. I did complained the staff, prompt action by the staff to take note and taken my complaint thoroughly. I chose to stay over the room . But i was disappointed by the roof leaking as the manison was taken over by new management and throughly renovated, but still this minor issue existed. Staff was helpful upon apporaching only but did not smile or greet hardly to in house guest. Wifi was terrible. Lastly please change the east indies manison on parking explanation, there is no such free parking for covered parking away from east indies manison. I had checked with east indies mansion staff already on free parking.

Reviewed October 28, 2019

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8.8
Excellent
Danilo from Philippines
Couple
Stayed 3 nights in February 2017

A time capsule with the best staff, good ambiance and stratigically located in Penang Island.”

Perfectly situated in the heart of Penang's heritage area, East Indies Mansion made our stay extra special with its well preserved rustic Peranakan feels and very hospitable staff. 'Worth every penny'. If you are looking for a sanctuary in a town city like Penang, opt for a mansion like East Indies. Internet is a bit slow --- but if you intend to destress, why care about internet speed?

Reviewed February 26, 2017

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10.0
Exceptional
Kathleen from United States
Solo traveler
Stayed 1 night in July 2017

Perfect calm ”

You walk through the door, and despite being in the middle of the action out on the busy streets, you feel a calmness and suddenly can exhale. Lovely, inviting, beautifully renovated, East Indies Mansion is the perfect combination of everything you need to be comfortable (such as amenities), plus curious and creative because of the artwork and antiques placed throughout the "home". Jess, the welcome-man at the front door, makes you feel like you belong there from the first to the last moment. I highly recommend this hotel and will definitely go back.

Reviewed July 09, 2017

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9.2
Exceptional
Artur from Australia
Family with young children
Stayed 4 nights in July 2019

Exceptional property”

An oasis in the centre of the bustling Georgetown. A lot of history in this building, spacious rooms, tasteful interiors and, most importantly, great staff. If visiting Penang again, we'll definitely stay at East Indies Mansion.

Reviewed July 28, 2019

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8.4
Excellent
Tobias from United States
Family with teens
Stayed 2 nights in December 2019

Gorgeous small b&b in great location”

We enjoyed every minute of our stay at the East Indies Mansion at a great location in Georgetown’s historic old town. Tom at the front desk made sure that all our needs were met and always offered advice and answered to any inquiries. He even carried our bags to the room which isn’t very common any more. The other staff was great, too. Sandra not only served the yummy breakfast and afternoon cake, but also provided insightful information about culture and customs of Penang’s diverse communities. Our room was very large for three people and we liked the upstairs location. It wasn’t a problem to have the bathroom outside the room as it wasn’t shared with anyone else. We highly recommend East Indies Mansion.

Reviewed January 02, 2020

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Dear Tobias, Thank you very much of spending your precious time to write a review during your experience stay at East Indies Mansion! We are delighted that you enjoy your wonderful stay in the mansion. Thank you for outlining the location which is situated at the hub at Georgetown, Little India. Surrounded by the Heritage, Street Art, Restaurant, and transportation. Our team always work hard to ensure that our beloved guest staying just like home away from home. Thank for outlining of our delightful breakfast. The decorations in the mansion reflects stories from many years ago and the mansion itself is listed under the UNESCO heritage site. We thank you once again and look forward to welcoming you to the mansion once again! Best Wishes, Eim Team

Responded March 07, 2020
East Indies Mansion
10.0
Exceptional
Ban from United Kingdom
Group
Stayed 5 nights in March 2016

Superb hospitality ”

Helpful staff, unique historical house setting, spacious and comfortable

We loved our stay at East Indies Mansion thanks to the wonderful staff who looked after us. Nothing was too much trouble, at all. When I explained I was booking a stay for my parents and requested a specific suite, Jess the manager reserved the best suite for us and it was beautiful and incredibly spacious. Breakfast is first class, including my favourite: delicious fluffy pancakes and their superb smoothie. Jess, Rashid, Beth and the whole team were fantastic, the most personal and attentive hotel hospitality I have received.

Reviewed March 14, 2016

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8.0
Excellent
Shannon from Malaysia
Solo traveler
Stayed 1 night in December 2015

Charming boutique hotel”

Room size, comfort and value

East Indies Mansion isn't quite located in the "heart of the action" of Georgetown, ie, the largely pedestrianised area, but just outside closer to Little India and the banking district. That's not bad, but not perfect. That said, it isn't too much trouble walking around. It's just that in the blazing Penang heat, every second counts. The room, however, was huge for what we paid, a duplex with a nice sitting area and a very comfortable bedroom. No TV in the room, and I know, you're supposed to be outside when travelling. But hey, if that's purely the case, why have a decent and private bedroom at all. Breakfast was fairly decent and all in all, a worthwhile member of Georgetown's growing boutique hotel scene.

Reviewed January 17, 2016

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