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About East Indies Mansion


East Indies Mansion guarantees guests a pleasant stay whether in Penang for business or pleasure. Set seven-and-a-half kilometers from the excitement of the city, this 4-star hotel commands an excellent location and provides access to the city's biggest attractions. At East Indies Mansion, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. A selection of top-class facilities such as Wi-Fi in public areas and laundry service, tours, a family room, and car hire can be enjoyed at the hotel. Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience with a fan, air conditioning, bathroom en-suite, in-house movies, and balcony or terrace. The hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, East Indies Mansion hits the spot in many ways.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car
  • Taxi service

Things to do, ways to relax

  • Garden
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Grocery delivery
  • Shared kitchen

Services and conveniences

  • ATM
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Library
  • Luggage storage
  • Postal service
  • Shared lounge/TV area
  • Smoking area

For the kids

  • Family room


  • Check-in/check-out [express]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Filipino
  • Indonesian
  • Japanese
  • Malay
  • Tamil
  • Thai
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Reception is open from 09:00 AM to 08:00 PM. Guests arriving outside these hours are requested to contact the property directly prior to arrival so alternative arrangements can be made.

The property requires a refundable security deposit of 200 MYR upon check-in.

Pets are only allowed in standard and deluxe rooms only.

Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 70 MYR
Breakfast Charge (when not included in room rate): 10 MYR
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.5 km
Distance to Airport: 15 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 2
Number of Rooms : 8
Reception Open Until: 12:00 AM
Time to Airport (Minutes): 30
Year Hotel Built: 1786
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type

based on 187 reviews
  • Cleanliness 8.7
  • Facilities 7.7
  • Location 8.9
  • Room comfort and quality 8.6
  • Service 9.0
  • Value for money 8.5
  • Food and dining 7.5
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Tim from Australia
Families with young children
King Suite (Nutmeg B)
Stayed 5 nights in September 2016
Beautiful building with wonderful staff
We stayed here for 5 nights with our 1 year old daughter. We loved the history of the place and after meeting the conservation architect responsible for this project we can appreciate the amount of effort needed to restore this building. The staff (thanks to Jesse, Rudy, Beth!!) were absolutely wonderful and went out of their way to make it a fun stay, especially for our 1 year old daughter! We stayed downstairs in Nutmeg B and as it is a heritage building it is a little less soundproof through the floor from upstairs - not a problem for us as the guests upstairs were considerate and we all slept soundly! Beds comfy, great showers and plenty of places to sit, read and relax.
Reviewed September 25, 2016
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Ally from Malaysia
Families with young children
Loft Suite (Clove 1)
Stayed one night in September 2016
Nice boutique hotel with lots of heritage value.
Nice , spacious and comfortable room. Suitable for family as well. Staff are very attentive and friendly. Cons will be limited parking space if you are traveling by car. But overall this will be highly recommended hotel for those who likes heritage and cultural stay.
Reviewed September 20, 2016
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Troy from Australia
Standard Room
Stayed 6 nights in September 2016
Great little place in the middle of Georgetown
Great little place in the middle of Georgetown. Staff at the location are friendly, knowledge and always on hand to help out and answer any question. A short stroll to Little India, some great eating places and a couple of decent shopping malls.
Reviewed September 15, 2016
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Chee from Malaysia
Families with older children
Loft Suite
Stayed one night in March 2016
Location is very close to the court. I wanted to be there in the morning and staying there is perfect- just a short 3min drive. Breakfast is ok. Staff service is excellent.
Reviewed September 13, 2016
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Melissa from Malaysia
Solo travelers
Deluxe Suite (Cinnamon 1)
Stayed one night in August 2016
Beautifully restored heritage building, spacious rooms
Travelled with my dog (a large, affable labrador that's hard to miss!) and was very pleased at being able to enjoy pet-friendly accommodation in such a beautiful place. Staff are friendly and helpful and the rooms are spacious and tastefully decorated with an old world feel. Would definitely recommend to travellers looking for a unique boutique hotel experience.
Reviewed August 21, 2016
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wan from Singapore
Double Suite
Stayed one night in August 2016
1 night stay at East Indies
Everything was good, cleanliness , location , amenties and staff were excellent. Everything was perfect till midnight when I'm trying to sleep !! The wood inbetween the 2 floors were so thin that every footstep could be heard. I was staying in the lower floor room, nutmeg 1 I believe . From 12 midnight to 5am , while I was trying to sleep. I could hear running and walking footsteps all the way coming from the room above me. Apparently , it's a family with children who are staying above , thus the running and all. The only negative point .
Reviewed August 14, 2016
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Dong from Singapore
King Suite
Stayed one night in February 2016
Noisy timber flooring and totally zero wifi
I was stayed at the downstair room, the guests above my room is extremely noisy. I can't make a call from my room as it is totally no line, the wifi is flat, don't know what to do in the room.
Reviewed July 18, 2016
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alexander from Switzerland
Families with young children
Family Suite
Stayed 2 nights in July 2016
Old town charm right in Little India. Great staff on top!
A good dose of UNESCO heritage feel right in the heart of Little India. Fabulous!
Reviewed July 15, 2016
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jessica from Italy
Families with young children
Stayed one night in July 2016
It was a welcome oasis!
Reviewed July 14, 2016
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Yen from Malaysia
Business travelers
Standard Room
Stayed one night in July 2016
Dusty room and the bathroom unable to provide basic functions. Leaking air-con without solution after complained, annoying leaking sound for all day long.
Reviewed July 10, 2016
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