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Excellent8.6
Based on 324 reviews
95% would recommend to a friend
East Indies Mansion
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8.9 Excellent location
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8.9Location
  • 350 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Duplex Quadruple Room
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  • Garden view
  • 65 m²
  • 1 queen bed and 1 king bed
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Double Room without En-Suite Bathroom
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  • 40 m²
  • Non-smoking
  • 1 king bed
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Deluxe Suite
...
  • Garden view
  • 60 m²
  • 1 queen bed and 1 king bed
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Standard Room
...
  • 20 m²
  • Non-smoking
  • 2 single beds or 1 double b...
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Double Suite
...
  • 30 m²
  • Non-smoking
  • 1 king bed
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King Suite
...
  • 30 m²
  • Non-smoking
  • 1 king bed
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Loft Suite
...
  • 50 m²
  • Non-smoking
  • 2 queen beds
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Family Suite
...
  • Garden view
  • 55 m²
  • 1 queen bed and 1 king bed
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Family Suite Room
...
  • Garden view
  • 50 m²
  • 1 single bed and 1 queen be...
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Family Suite 3
...
  • Courtyard view
  • 50 m²
  • 1 queen bed
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Nearest essentials

Airports
  • 15 kilometers to
  • Penang International Airport (PEN)
  • 87 kilometers to
  • Sultan Abdul Halim Airport (AOR)
Public transportation
  • 350 meters to
  • Pengkalan Raja Tun Uda Bus Terminal
  • 1.2 kilometers to
  • Komtar Bus Terminal
Hospital or clinic
  • 500 meters to
  • Health And Medical Section Penang Port
Pharmacy
  • 60 meters to
  • Cosway Pharmacy
Convenience store
  • 250 meters to
  • 7 Eleven
Cash withdrawal
  • on site

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Verified guest reviews

Agoda Reviews (324)
Booking.com Reviews (407)

2.0

Filter by guest type:
  • Cleanliness 8.6
  • Facilities 7.8
  • Location 8.9
  • Room comfort and quality 8.6
  • Service 9.1
  • Value for money 8.6
  • Cleanliness 7.7
  • Facilities 7.0
  • Location 8.1
  • Room comfort and quality 7.3
  • Service 7.9
  • Value for money 7.4
  • Cleanliness 8.7
  • Facilities 7.3
  • Location 8.9
  • Room comfort and quality 8.7
  • Service 8.9
  • Value for money 8.4
  • Cleanliness 8.8
  • Facilities 8.6
  • Location 8.9
  • Room comfort and quality 8.7
  • Service 9.3
  • Value for money 8.6
  • Cleanliness 8.7
  • Facilities 7.6
  • Location 9.1
  • Room comfort and quality 9.5
  • Service 9.4
  • Value for money 8.9
  • Cleanliness 8.7
  • Facilities 7.9
  • Location 8.9
  • Room comfort and quality 8.7
  • Service 9.2
  • Value for money 8.7
  • Cleanliness 8.5
  • Facilities 8.2
  • Location 8.9
  • Room comfort and quality 8.5
  • Service 9.2
  • Value for money 9.0
Provided by verified guests of Agoda
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Room type
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  • Standard Room
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  • Family Suite Room
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6.8
Sean from Malaysia
Couple
Double Suite
Stayed 1 night in July 2017
Classic & Indies designs ”
Classic & Indies designs. Great location
Reviewed September 06, 2017
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8.4
Joel from Malaysia
Family with young children
King Suite
Stayed 3 nights in August 2017
Quite good but lacking a few items”
Great location, excellent conservation work, large room, excellent customer service. However, wifi is bad and even lacking phone signal in some rooms, aircon in my room (Anistar 1) was broken the first night but fortunately fixed by second night and we were given another upgraded room for the first night, saw 2 mosquitoes in the room, overheard another guest complaining of lack of hot water.
Reviewed September 04, 2017
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7.6
Chan from Malaysia
Couple
Family Suite Room
Stayed 1 night in August 2017
Very good”
friendly staff
Reviewed August 14, 2017
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7.2
Gloria from United Kingdom
Family with young children
Family Suite
Stayed 3 nights in August 2017
Lovely ambience, shame about the air con, wi-fi an”
Renovated Chinese mansion located in the heart of Little India. An oasis of calm after the chaos of Georgetown. Each room is individual so make sure you check on the mansion's own website as to what room you are booking. We booked a family suite known as Anistar 1. Room was big enough for a family of 2 adults and 2 children. Bathroom leads into a shared lounge area which we found quirky but due to the layout of the building we expected it to be unusual. Cons: air con didn't seem to work. Staff looked at it but didn't remedy the situation. Room was permanently hot and sticky so we resorted to opening the shuttered windows at night and ended up with lots of mosquito bites. Wi-fi connection was poor I realise this is an old building with thick walls but the accommodation should provide better for guests Accommodation unsuitable for those with mobility issues due to numerous steps, stairs and raised door frames- not an issue for us but worth considering if you do or have have heavy bags
Reviewed August 14, 2017
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8.8
Erik from Denmark
Solo traveler
Double Suite
Stayed 1 night in August 2017
Excellent”
Very nice and stylish place, but you can everything that happens in the building
Reviewed August 12, 2017
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9.2
Jonatan from Argentina
Couple
King Suite
Stayed 3 nights in March 2017
Awesome front-desk staff!!”
Best staff ever. Great recomendations! Friendly people.
Reviewed August 07, 2017
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8.4
Hang from Vietnam
Family with young children
Family Suite
Stayed 2 nights in July 2017
Excellent”
The hotel and our room are very nice and charming. We like this old, charming house very much. We were very happy with our room and hotel in general. Kitchen is not interesting or clean. But we didn't use it so much nor had breakfast there so it didn't borther us. The staff are ok, it depends on who you talk to. Jess is very helpful and service minded, a cool guy. Then there was another guy, who we didn't know his name. We were very disappointed with him when we checked out. We would like him to order a taxi, but he just talked and talked, and told us that it would not be possible to get a taxi with such a short notice. We would like him to order a taxi, but he didn't do it. Finally we got help from 2 young guys, the owner of a small misc. shop just on the other side of the Street. They could get us a taxi, but we would have to wait for 30 mins. Instead they arranged a convinient ride with Uber to the airport, which costed only RM 16,50. We were so thankfull to these people.
Reviewed August 03, 2017
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10.0
Lauren from Thailand
Family with teens
Family Suite
Stayed 3 nights in June 2017
beautiful, historic, friendliest staff!”
I stayed here in a family suite with my brother, mom and grandmother. This place is beautiful! so much history and just absolutely beautifully restored. The inner courtyard is so peaceful and relaxing. The location is great, right in the middle of the historic area, but what really made the stay so special was the staff. The most friendly and helpful hotel staff I've ever been with. It was so nice to chat with them about local goings-on (they have a ton of info/pamphlets with really unique and cool events - not your run-of-the-mill tourist things), they helped call and organize things to do, they were patient, friendly, and honestly just a great group of people to be around for the duration of our stay. Highly highly recommend if you are going to Penang!
Reviewed August 01, 2017
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10.0
Kathleen from United States
Solo traveler
Double Suite
Stayed 1 night in July 2017
Perfect calm ”
You walk through the door, and despite being in the middle of the action out on the busy streets, you feel a calmness and suddenly can exhale. Lovely, inviting, beautifully renovated, East Indies Mansion is the perfect combination of everything you need to be comfortable (such as amenities), plus curious and creative because of the artwork and antiques placed throughout the "home". Jess, the welcome-man at the front door, makes you feel like you belong there from the first to the last moment. I highly recommend this hotel and will definitely go back.
Reviewed July 09, 2017
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7.6
Qiu from China
Family with young children
Loft Suite
Stayed 3 nights in June 2017
Good location”
Room is very clean, and location is good.
Reviewed July 02, 2017
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