Excellent 8.9
Based on 1972 reviews

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About this property


Eastern And Oriental Hotel is a classic and luxurious accommodation suitable for those that crave the nostalgia, traditional designs, and influences of colonial Malaysia. Complimentary newspapers, 24-hour room service, internet, and mini bars are a few of the amenities that await guests upon check-in. There will never be a dull moment when exploring the six on-site restaurants, hosting a wide selection of tastes. Be sure to wake up early enough to enjoy fresh baked pastries from The Bakery and later lounge by the outdoor pool after a long workout in the fitness center. Located on Farquhar Street, venues like the Penang Butterfly Farm and the Penang State Museum are within close proximity. Eastern And Oriental Hotel’s location in central Georgetown also allows a 20-minute drive to Penang International Airport. For a thoroughly relaxing and wonderful stay, make the Eastern And Oriental Hotel your accommodation of choice.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage(s)
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Library
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Shop(s)
  • Shrine
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Indonesian
  • Japanese
  • Korean
  • Malay
  • Tamil
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Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.

Child and extra bed policy
Children 0-11 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 150.00MYR
Check-In From: 15:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 km
Distance to Airport: 20 km
Number of Floors: 4
Number of Restaurants: 2
Number of Rooms : 100
Room Voltage: 240 v
Time to Airport (Minutes): 30
Year Hotel Built: 1885
Year Hotel Last Renovated: 2001
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Complimentary use of a shuttle service is available at the hotel (subject to the hotel's terms and conditions).
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Verified traveler reviews

Filter by traveler type

based on 1972 reviews
  • Cleanliness 9.3
  • Facilities 9.1
  • Location 9.1
  • Room comfort and quality 9.2
  • Service 8.9
  • Value for money 8.5
  • Food and dining 8.4
Sort by

Kah from Malaysia
Studio Suite - Victory Annexe
Stayed one night in September 2016
Room is comfy and cozy, staff is good and friendly. Only thing is the breakfast isn't satisfying but different people taste differently though.
Reviewed September 26, 2016
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Andrew from United Kingdom
Solo travelers
Premier Suite
Stayed 2 nights in September 2016
Very good
Spectacular room and overall property. Great views. Food lets it down though, both breakfast and the "fine dining", which really isn't.
Reviewed September 25, 2016
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JOANNE from Australia
Deluxe Suite - Heritage Wing
Stayed 5 nights in September 2016
Return Visit
This was our second visit as guests to the E&O Hotel. We adore the old wing of the hotel and enjoy the new swimming pool and the facilities created by the new extension. Staff were charming and helpful.
Reviewed September 17, 2016
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YONG from Singapore
Studio Suite - Victory Annexe
Stayed 2 nights in September 2016
Wonderful, fantastic. Love it!
Love the Colonial style atmosphere.
Reviewed September 16, 2016
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Families with young children
Premier Suite - Heritage Wing
Stayed 4 nights in February 2016
Loved it!
loved the way the hotel has retained its old-world charm juxtaposed with modern convenience. We stayed at the lower unit, which opens up to the lawn and the swimming pool. Was great for the kids, who could be by themselves in the pool with us not too far away.
Reviewed September 16, 2016
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miguel from United States
Studio Suite - Victory Annexe
Stayed 3 nights in September 2016
Visiting Malacca,
Great hotel with amazing atmosphere. Rooms are large and well equipped, bed is soft & the view was great. The pool is a bit small but is good to relax just swimming a few laps. Parking can be a bit off as there is no direct drive in access from the lobby, but the staff will help all the way if you have any questions. They offer a wifi portable hub as well as a mobile phone upon request (there is a fee) that can help while visiting the city.
Reviewed September 13, 2016
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Kiang from Malaysia
Georgetown Suite - Heritage Wing
Stayed one night in September 2016
I Have a wonderful 5th Anniversary here
I have a wonderful anniversary stay here, the friendly staff, clean environment and a nice room are the most unforgettable memories for us here. Thanks to the arrangement from the hotel that make my anniversary special.
Reviewed September 13, 2016
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Shin from Singapore
Deluxe Suite - Heritage Wing
Stayed 2 nights in September 2016
Excellent and well-maintained facilities, good and hearty breakfast, and client-oriented service.
Reviewed September 10, 2016
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Dieu from Vietnam
Families with young children
Deluxe Suite - Heritage Wing
Stayed one night in September 2016
Should stay in new wing
We heard strange noise at midnight for half hours. Whole family can not sleep. Room 323.
Reviewed September 09, 2016
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Gregory from Malaysia
Deluxe Suite - Heritage Wing
Stayed 2 nights in September 2016
We enoyed staying in the old wing of E&O hotel
I have nothing more to add
Reviewed September 07, 2016
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